Paid cash for a new hood and insurance paid for a new bumper but they installed the hood unevenly and scratched my headlights while buffing. Also the paint color is way off, too light doesnt match at all!

Brought in a vehicle for collision repair. I was told the work would only take 24-48 hours. They had my vehicle for a week. They also managed to break a piece of trim valued at 200 dollars. Said they would help with the repairs and then avoided my phone calls and voice-mail. I was told by the employee that they didnt make the trim piece anymore. I found a replacement in less than 10 minutes after calling the local dealer. These people are less than professional and I recommended just going to a different place.

Always great service. Wouldnt trust anyone else

The whole staff have been pleasant and professional. They have been totally responsive to my thoughts on fixing my truck.I will update when it is finished.

This place was great. After having to deal with unneeded stress of my vehicle being hit while parked Robert was able to help me out and make a stressing situation not so stressing. Very knowledgeable and kept his word.

I was hesitant to taking my car to any body shop like most people, But GO’s took amazing care of my Lexus. Quick, Professional body work! Robert assured me they would do amazing work and did not disappoint, GO’s went above and beyond. Would definitely recommend if you’re deciding taking your vehicle here!

I chose GO collisions to repair my car from a car accident and it was the best decision I made! Robert was very friendly and helpful in explaining the whole process and keeping me updated. I don’t understand much about cars or insurance, but Robert took his time to explain everything to me which I really appreciated. Overall, my car looks beautiful and brand new again. I had a very good experience and would recommended this place to everyone!

Quality. Literlly the best of the best.when we need the best job in town, we call robert,jeff,rafa.worth every penny.

The guys I spoke to were very helpful.

Quality.Literally the best of the best.When we need the best job in town, we call GOs.Worth every penny.

Did awesome work on my husbands truck! Thank you!

Best body shop in Yakima! I have had the unfortunate luck of going to G O Collision Center 3 different times! Every service has been exceptional. I rarely dealt with insurance agents as G Os staff is very professional and handled most of those interactions for me. This last time I worked with Robert, he is one of G Os front office staff and was an absolute pleasure to work with! Professional, kind, and attentive! He was very detail oriented and made sure my vehicle was fixed to my liking. I would recommend G Os to anyone who is looking to have any body work done, and I will definitely be going back! (hopefully, not soon)Thank you G Os!

Incredible shop. Super fast and very professional. Kept me informed the entire way and finished ahead of time. Work was better than factory. Thank you!

Love this place. Best customer service! Above and beyond what you would expect.

Robert provided excellent customer service and the shop did a great job of repairing our vehicle that was damaged in a vehicle collision. I highly recommend Robert and GO Collision!

Excellent service, kind, and goes above what just needs address. Friendly, considerate and intuitive. Thank u GO Collision Center for making me feel important. Great work!!!!!

Jeff and his entire crew are friendly and professional! I am sad to see 4.6 stars because not only was my car finished fast but you would never know it had work done on it.They even washed and vacuumed my car after the repair. I would highly recommend G.O. Collision Center!

Trash place wouldn’t recommend. They’ll just argue and make excuses.

3 Words: Ask for Robert.I cannot tell you how helpful, professional, kind, and patient Robert was after the front left bumper of my Mercedes SUV was clipped by a semi-trailer truck.When I dropped of my car, Robert examined it thoroughly with me - detail by detail - and was able to give an estimate on cost of repairs. He has years of experience and is very knowledgeable. Robert also answered all of my questions until I was satisfied. When these situations happen, its great to find someone you can depend on. Robert is your guy.Most auto shops can be hard to reach, especially when you want an update. NOT GOs Collision Center. Robert gave me an update every several days and he worked with my insurance to make sure that my repairs could begin. If I had a question or concern, I knew I could reach out to Robert. You absolutely cannot find someone else more trustworthy.When I picked up my car, it was beautiful - all thanks to Robert and the team at GOs Collision Center. They washed it and also took care not to track dirt or debris into the interior.1000x would recommend to everyone.

I was in a car accident and chose G.O Collision to take care of fixing my bumper. They did an outstanding job!! They were on time, gave updates and even detailed the inside of my car and washed the outside - I was not expecting this. So very thankful for all the work they put in!!

Jordan CagampangWere sorry that you feel this way [Member Name Removed]. We repaired damages per State Farm Assignment. Tire Center States damage to suspension is due to old worn ball joints, both upper and lower ( 2007 with 164,502 miles) Robert made phone call to State Farm, Per State Farm only Covering damages that accrued in accident.Our Suggestion is you should call State Farm and state your case and see if State Farm will Review your Concerns.We will gladly help you in any way that we can, If you would like we would take your car to a suspension shop have them do repairs and we would not charge any mark up? That way you are getting our cost for repair! (wholesale price) Thank You Gary Oliver G.O.s Collision

They handled my work on my escalade. They handed me back a car that was not fixed and blamed damaged to be due to age of vehicle. They sub let the work out to another vendor and tried to take claim until questions about quality of work came up. It went from them doing it, to a vendor. DO NOT TRUST THEM AND SAVE TIME AND MONEY AND GO SOMEWHERE ELSE. Owner gets flustered and hangs up once they are called out on lies. Was given a car back with a wobbly steering wheel which never happened before and was told it was due to cars age.

The work they did was phenomenal! I really felt like they went above and beyond. Even when they were busy they made sure to get me answers as quickly. Of course I generally hope I dont have to go back to them, but if I do have another car issue I would absolutely go back.

Wonderful people to work with

Great service! I had a bumper replaced here after reading online reviews. They did not disappoint. They finished on time as they said they would and communicated throughout the process with both me and my insurance. Not a month passed by and I returned to have a scratched looked at on my rear hatch. They said they could buff it out and proceeded to take my keys and work on it immediately. After they were finished I asked how much I owed them. The owner proceeded to say they are not in the business of nickel and diming customers and did it free of charge. Wow! Thank you GO!!

Had a wonderful experience at this place. They made my truck look new again. I would recommend them to anyone. Thanks for the perfect quote, Jeff!

Went above and beyond on the job and even came to drop off the vehicle to me after hours. Professional, friendly, and clear service

I highly recommend a cute car needs to be fixed this is a place to go they do awesome work and it comes out brand-new looking.

I am very picky about my cars. I was hit by an uninsured motorist and ended up needing a bumper/grill and hood crease replacement/repair. I have been underwhelmed by body and paint work I have seen from various shops in Yakima - many well known. G.O.Collision did a fabulous job of restoring my CR-V to new condition. Thank you Rafael, Jeff and crew for the tremendous work (and they buffed out my headlights - I paid separately from my insurance for this extra - they turned out looking new).

These guys are the best! They fixed our Cadillac and it looks amazing. The paint was a metallic and you cant even tell that it any body work was ever done. I am more then impressed with their work.

Wonderfully easy to talk to and helped me save a lot money on something potentially bank breaking

I was referred by my daughter, Jennifer Lewis for repair of my bumper - someone had backed into it, breaking my tail light and crunching my bumper. She had highly recommended this company as they went above and beyond the service required when she hit a deer and had quite a bit of damage to her vehicle.I was greeted professionally and warmly. They replaced my tail light cover immediately to make me legal, and scheduled the repair of my bumper. It took 3 days but they did an excellent job on my bumper. Not only did they do the repair, which makes it look brand new, but they proudly showed me my headlights that had become fogged. They cleaned them and detailed my car at no extra charge!I highly recommend this company! Thank you G O Collision!

Top shelf customer service and workmanship.

Wow! Thank you Gary for the speedy repair, for the warm welcoming, for the friendly customer service and for helping me out with the cost 😊. Wish more companies were as compassionate as G.O.s collision. Thank you Guys!!!

After leaving G.O’s, my car looked better than when I first bought it!! I was blown away. They fixed the damage from the accident perfectly. They went above and beyond and even fixed a line where the car had been keyed before I purchased it. I had also requested that they glue a piece of siding back on from a previous incident- Was more than willing to and expecting to pay, but they threw it in free of charge. It looks good as new! The staff is very nice and thorough in their work. I would recommend them to anyone.Thank you G.Os!

I was so pleased to deal with people that are so good at customer service. My car looks brand new. They do excellent work and go above and beyond to make sure you are happy. Jeff is there to make sure you know all aspects of getting your car fixed and to answer any questions you may have. I would highly recommend this shop to anyone. You will leave with a smile on your face because they did such a great job.

Did a great job

By far the best auto detailer in the business. I have not had to use them for an accident but I sure would.

Great customer service and beautiful work! The lady and gents at G Os were amazing from the first time I walked in the door until I backed my car out of their parking lot. They explained everything theyd need to do as well as the costs associated and the work they did on my car is amazing; it looks new! When I got my car back one of the first things I noticed is that they washed and vacuumed it ( this was a pleasant surprise!) Ive had collision work done on my car before from a different local business and never received such attention to detail, I would MOST DEFINITELY recommend G Os!

Had some work done on our truck and they did a great job!! We tried doing it ourselves and that was a bust. Lol🤣 So we figured, let the experts do it. Thanks for the help.

Thank you all for the great reviews, we want the best experience for all of our customers. We pride ourselves on customer service and will do everything we can to make sure our customers are happy. MICHAEL C unfortunately your insurance only covered to remove the graffiti applied to your car, we also fully detailed the car for no additional charge. Unfortunately we cant repaint your whole car, especially if your insurance see it as prior damage/body work.

Jeff and his crew did an amazing job! Very professional and trustworthy. Will definitely recommend this place to everyone!

The guys here are phenomenal! The gentleman who worked with me called me sunshine and had some of the best customer service in Yakima! He even called me on my lunch to see if I wanted him to bring my car to my workplace so I wouldnt have to worry!!! They also washed and vacuumed my car (not an easy feet for anyone conidering I practically live out of it!) Great prices, great work, and most of all great customer service!!!

Great Customer Service and did an excellent job on my truck.

GO Collision should be everyones “go to” place when in need of auto body work. Faced with the daunting task of handling a serious injury in a company-owned vehicle, Gary Oliver was a life saver to me by handling details that I was overwhelmed with being located outside of Yakima. I will never forget his kindness.

They are very trustworthy and fair. They want full customer satisfaction. Super friendly staff. Did top grade repairs on 3 of our family vehicles.

My family and I have had work done on our vehicles here multiple times over the years we have lived in Yakima. They have done repairs for everything from fixing a car that was side-swiped by a semi to, most recently, repainting a door that was damaged by another car in a parking lot. They have always done good work and returned the car to the way it looked before the accident. I just got my Subaru back from them and you cant even tell that anything happened to it!

G O collision was a horrible experience for me. I had scheduled an appointment with them to get my car fixed and they said it would take about 4 days to be done. The day before I was going to drop it off, I had called them to make sure I was still scheduled. Well, Jeff said that they were super busy and probably couldnt get it done in the 4 days. I on their behalf told them we should reschedule, so we did. Dropped my car off and on the 4th day they called me and said it wouldnt be done until Tuesday which was 4 days from then. Tuesday came around, they still did not have my car done and said it would be done the next day. I called them in the morning and u was told that the car would be done at 1pm no sooner and no later. I show up at G O at 1pm and they dont even have the decency to tell me that the car is still not finished. They said it was looking to be more around 5pm. They finally finished at 4:30. I show up to pay and the manager Gary said im gonna take care of you for everything thats happened.He said he would knock off a whopping 10% of my bill! Wow Gary way to take care of a customer. $150 discount is not taking care of your customer. I hope whoever is reading this reconsiders going to another auto body shop...To top this off, I live in Seattle but commute to Yakima for work, Gary forgot to give me my debit card back after paying and im already in ellensburg trying to fuel for gas. Thanks again Gary for taking care of your customer!

Absolutely would never take my car here again! I have a beautiful condition bmw that ended up getting spray painted, so we were recommended this company. We took it to them and the very next day they called us and said the car was done( they work at night) so we go out to see the car and there is overspray everywhere! The badges were still stained, the wheels still had paint, and the hood had some paint! So we let them know and they say that they will fix it. The next day we go back and the car is cleaned up but there is a 2in chunk of paint MISSING. Now a quick back story, the spot where the paint was missing had previously had some small cracks but I have washed this car, detailed it( it was show car ready) hundreds of times, I mean hundred of times! And not once has anything ever come off this car. So we notify them and they proceed to tell us that it was there before we dropped it off which it wasn’t, then once we showed them picture evidence from before we dropped it off they tell us, “that paint would have blown off in the wind anyways, it’s not our fault”. Long story short we have battled with this company and they still will not own up to their mistake and take responsibility. I am perfectly okay with people making mistakes, and this story could have turned out to be a great example of good customer service and responsibility if thy had just owned up to their mistake and fixed it, but they chose to lie and make excuses. So if you want a pain in the ass and a huge hassle then go for it, use this company!

110%! I will Recommend GOS all day long! They are honest kind and do amazing work. The first person I talked to immedately wanted to make sure I could get the work I needed done on my car and worked with me through every step. Their customer service is top notch and I loved watching them all work as a team, from the front end to the back end they all treated me as if I was a valued customer. When I picked it up, not only was my car fixed, but I had a nice little surprise, a washed and detailed car! It made my day and left me talking about GOs to everyone I know. This business goes 110% for their customers.

Great place, I go to them whenever I need repairs.

Wouldnt have Gary work on anything you didnt want screwed up, then over charged. Do yourself a favor and stay away from GOs collision

Great folks to do business with! You cant go wrong with GO!!

I am so pleased with the work GOs did on my vehicle!They go out of their way to give the customer an awesome experience.My vehicle looked great and so clean! Thank You.Florence Yoest

Very helpful. Takes care if you the minute you walk through door.

The staff was really easy to work with and they had extremely fast service my wifes car looked amazing when it was finished the quality of work was outstanding i would recommend gos to anybody thank you Gary and all your employees that worked so hard to make my wifes car look like brand new.

Good service, reliable estimates. When the job was done my car look better than when it was new.

Horrible place to take your car, customer service is disgusting, and when they mess up your car - which they will- they will not take responsibility and fix a problem they created! I have been fighting with this company and insurance for 3 months now because I took my car in to get spray paint removed and long story short when I picked up my car they had RIPPED paint off of the hood, they had the audacity to tell me that the paint blew off in the wind. 10/10 would never ever take my car, my family’s cars, my friends cars, my enemies cars here. But hey if your life is boring and you want to spend your summer fighting with insurance and a company that lies to you. Go for it, take your car here!!

I appreciate that the owner, Gary Oliver, personally drove to my location to resolve an issue I was having with my truck. Highly recommended.

They did great work on my car and were fantastic about communicating with me along the way. Customer service from the very beginning to end was stellar.

Thank you G O Collision Center for the awesome job you did on my nieces Scion XB. She was heartbroken when it was damaged, but now, its good as new and at a great price. You will definitely get our future business.....

I have taken three vehicles into the collision center over the years and have nothing but praise for their workmanship and customer service. GOs Collision Center is the best in town in my opinion...

Lupe and Gary helped fix my misaligned bumper after a small fender bender, just took a few minutes, no charge!

Very professional and reliable employees. Got my car back in 2 days like they said.

Mud sucked fender loose. COULD have used insurance at steep price but this place worked with me and fixed it for only twenty bucks. Put a smile on my finances.

These guys are knowledgeable professionals and easy to work with.

Friendly staff and do great work

Awesome people to work with !

Professional and easy to work with.

Fast prompt and excellent service

They are my on call body and fender guys

Excellent workmanship

Thank you!!