Great store to find music merch and movies. Employees are friendly. They could be stocked better but theres not many stores like this around anymore. Take a trip back to the 90s video stores. Great whether youre shopping for gifts or for yourself.
You should tell your staff to mind their own business and not chastise children, especially when said children are with their parents. Show some respect. Looks like another store I will no longer shop at. Thank you.
Went there yesterday to buy two “must-need” Funko pops. I went to the checkout to pay them when the guy asked me if I wanted to sign up for 10% off “free” membership. Thanks to my dumb, naive response of “sure”, I was in....Not only that.....he also forces me to get a magazine subscription as well. Not too long later after I returned home, I decided to look at the booklet info of the membership just to be wise and be extra sure of not getting ripped off. Unfortunately, of course, that “free” membership the guy claimed to me at the checkout straight up LIED to me as it was a subscription that cost $12 a month just for staying in that stupid membership while using the card for the 10% off discount. ABSOLUTELY RIDICULOUS. I already went into action of canceling both the membership (kept tapping end membership about 20 times, plus sending emails a couple of times at the FYE VIP website) and magazine subscriptions online (which was simple. As I double checked after sending an email to them of canceling, it was inactive. Thank gosh). Although, I read the bad reviews from others that faced countless issues of trying to cancel the membership. For some that did, they still received charges and money taken out from their accounts which I’m still on waiting when the month passes by and checking my bank account to be sure that my money wasn’t taken out. Hopefully it doesn’t after I canceled both subscriptions. Will NEVER come shopping there anymore. This will be my LAST stop of this fraudulent store.Update: Checked my bank account, money wasn’t taken out.
Cool items, t-shirts and hoodies, along with movies and music.
Fun pop culture products, and friendly staff. Sometimes the store seems like it has a lot of unused space. The prices can definitely be a little expensive for the products you are buying. The staff are friendly, but they will try to push the FYE membership card on you, sometimes a little too much. Dont be like BAM and try to aggressively sell memberships, no means no!
Okay I guess its the same as all the other FYEs but as usual the prices are ridiculously sky high!!
Be careful shopping at this location. I was signed up for a backstage pass membership against my wishes. It was explained to me as a “bonus card” but never explained that I would be paying $12 a month. I specifically stated I did not want to be signed up for anything with a reoccurring charge but was signed up anyway. The girl with really bright red contacts basically swindled me. I’m not sure if this is common practice or an isolated incident at this particular location but I will never shop at FYE again.A bit of advice, avoid FYE. And if you have to buy something, pay with cash to avoid being signed up for subscriptions you don’t want or need.
They dont have a big selection of Rap or RnB, and you cant listen to the music before you buy anymore....why? I dont know....
Good variety of stuff. Always good for an interesting or random find. Prices can be a little high sometimes, but typical for a novelty kind of store.
I am very displeased with my local FYE. In October I purchased a few items and the cashier told me about the bonus program. She failed to mentioned it is a paid subscription that I would be paying for monthly. Even when I directly asked her if it was a subscription. She lied to me and told me it was just a free bonus program. It was a hassle trying to get a refund for this program. I don’t appreciate being lied to. I won’t be back here anytime soon.
Always nice. organized. variety. what more could ya want. (:
Love this store!
While they had what I was looking for we didnt get it because it was way over priced I found it cheaper at Walmart and online
Love this store has good movies and toys
A nice store from old music to memorably and cheaply priced
Great place just sucks I didnt have enough time to look more!
Hard to find things
Alot to look at
They have some cool stuff you dont usually see other places
Always a great selection of items from movies to collectables.
Went to the store Sat. and customer service was very bad.
Love fye. They have so many yummy Japanese snacks and the like. 10/5
Went in for music cds but their stock was drastically shorter than previous trips.
Huge selection of pop culture memorabilia and media. Good place to find vinyls as well. My teenages love the place and never leave empty handed.
Super pushy about store cards and mag subscription. I get that the employees have to make an effort with them but if I say no don’t give me some rude comment like “don’t like free stuff huh?” I assure you the snarky route will not convince me to sign up and will only annoy me. I know how the magazine thing works, I’m not stupid. It’s “free” for a couplemonths and then you’re charged if you forget to cancel. Just leave people alone and understand when they say no, we’re people not sales opportunities for you.
Avoid signing up for any supposedly free memberships or subscriptions. I made the huge mistake of letting the cashier talk me into signing up for it since she was very insistent upon it being a free membership. Turns out its only free for the first month then you have money automatically taken out of your bank account its a total scam.
Great staff, always friendly and helpful. Loved the big selection of retro Nickelodeon and older tv shows Ive grown up with.The trade in credit and cash for DVDs is nice but dont expect to get much. Although if your only looking to make a few bucks, this is a good place.
Store looks like its going out of business 😒
Imma just say, we need more FYEs. I know streaming is the new wave but if you are interested in owning physical copies of your music, this is the place to go. They also carry a variety of electronics and I have found many dvd collections there
Went in just to browse found an amazing pair of ear buds. When I went to check out they were throwing out a movie poster and asked me if I wanted it. Walked out pleased as punch and looking forward to when I go back.
Love this store. Probably the only store I could spend $1000 in if given the opportunity. Love the service and all the prices on movies!
When we first walked into the store the service was great. The employee who helped us guided us in the right direction and gave up some help if we didnt find what we were looking for. However, at check out, we were denied the purchase of an R rated movie due to age restrictions.
Not much of a musical selection readily available unless you only like one or two types of music, and what they do have is hard to find. Most items are not categorized or alphabetized correctly. Staff is very friendly though.
We always fine awesome Godzilla and Alien stuff here! FYE is great for movies and cds too!
This store is filled with cool and fun merchandise and the staff was very fun and friendly
Looks like it is going out of business.
Alot of movies choose from,good deals,and very friendly
Everyone was so nice and helped me find the movies I was looking for. Thank you guys.love this store in York I bought 10 dvds from there and they all work great . Ill definitely will be coming back.
Mostly movies and decorative items. The music selection sssssucks
I realize that people dont buy music and movies the same way anymore, and I realize that FYE has to adapt in some way.What I cant grasp is why FYEs solution is to fill their store with wildly over-priced collectable (a term wrongly used here because of the massive production numbers) junk. A box of cereal that costs $15 (because it comes with a $5 figure) is never going to hold that value.Almost all of these goods could be purchased at better prices at different stores, some of which are in this same mall.I have watched this mall struggle for years, and a great deal of that comes from all of the stores selling the same items. Theres very little variety left anymore, and FYE is going to end up like all of the other stores that went out of business unless they can set themselves apart in some way.
Dont get any food from here because mine was stale, but Its a great store to get socks from
Good selection of new and pre-owned movies and music
If it came out today, we didnt get it kind of pathetic for a music store not to have a new cd of a relatively popular band. Dont go here if you want new music
Geek heaven! Pop culture everywhere you look and an amazing place to find old and obscure movies that you love!!
Very poor customer service..they act like they are doing you a big favor when they take your dvds. Store manager does try his best but the rest of their staff needs some lessons in customer service.
They have lots of awesome shirts too and the prices on mostly everything is right up my alley.
I couldnt find exactly what I was looking for but it us definitely an experience to browse their selections and discover finds that you wouldnt even habe thought existed.
They have a good bit of international stuff but wishing they could have Chinese, Japanese, and Korean dvd TVs series.
The people working there are just rude, and laugh about overweight customers. I wasnt the victim, but feel bad for who was.
I go here all the time and they have a great selection. Some things are a little overpriced but some stuff is a great deal.
Every time I go there I love it. Everyone is always so helpful and kind. Christian I believe is his name hes the manager (Im bad with remembering names) is such a wonderful person. He always makes me so happy to shop there. He even remembers me every time I walk in, and makes it a thing to come say hello which means a whole lot to me. And he always goes out of his way to help me find what Im looking for. I just had to write about how wonderful I believe everyone is there. Thank you guys for being awesome!
Always a fun store to shop in, besides music they have a great selection of unique collectables. I have traded in DVDs, CDs and records. I have had the best return dollar wise for trades. I would recommend this store as a good place to shop, the staff is always knowledgeable and very helpful.
Nice people but very pricey
Seem to be most interested in pushing these cards that require monthly charges...Not recommended!
Definitely has a lot of cool stuff.
If you want Asian Candies and Trinkets, this is the place to go...clothing prices are a bit high but when they have things on clearance it is worth the drive.
I loved seeing things i havent seen in a long time i loved it lol could of walked around for a long time in there
I can always find good music
Pushy staff on sales and everything seems to be overpriced. Makes you want to just shop online. Although the place is clean and always seems to be stocked.
Nice store and have to look a littile for some bargains!
Fye is filled with tons of stuff for entertainment. Music cds, headphones, tv related shirts, candy, video game realted toys, anime stuff, and more. Tons of great items if your into stuff like that! As a gamer and anime watcher its a really awesome store!
The place seemed a bit over run or even run down a bit. Its kinda sad because they have good stuff.
Good place to get cheap used movies
Great place for media but comes at a price. Bunch of Cool accessories though.
A great novelty store with lots of geek items and music items.
They are very nice every time I am there
We t for a throwback movie and they had new and used . Happy with it. Thanks. #AnAwesomeStore
Fun place, nice people & one awesome manager. Love-it !
Great selection of collectables and merch, first place I go in the mall :v
Great varietys of used dvds and great prices
Good deals going on. Pops on sale. Other stuff BOGO. Movies expensive
The gentleman that was on shift were super friendly and helpful.
Boyfriend and I just bought 4 used DVDs from there. Since Im pregnant and was feeling really sick we wanted to make it quick. We grabbed the first used DVD out of the prom night section, and we get home to find out because the employees are too incompetent to make sure the movies are all in the correct place, we grabbed the wrong one.Usually theyre decent but they really need to get up on their stocking. Its really pathetic for me to come in with my ocd and see that movies and cds arent in the right place. I understand some customers are at fault, but thats why they need to run through and check the stocking.
Nice selection of stuff and sales staff isnt pushy.
Unlike Amazon or internet sales you get that personal touch
They have fun talking to each other... customers are just in the way..
Friendly staff quick lines a huge selection of movies DVDs etc.i love this store
Good service but had hard time looking for a specific movie then a cashier came over and helped us. Like the location in the mall.
Great place and knowledgeable staff very helpful
My family and I have been shopping at this location (York Pa) for at least 10 years. I know the manager Christian pretty well and the associates. They too know my name, my fathers, and Uncle names. We are ALL avid movie buffs.I was in today 2/6 about 12:45pm, killing time checking my usual horror dvds and posters. Upon check out I asked the associate, ringing me out (about 18, brown hair/pulled back with glasses) if the posters next to the cash wrap were free posters that I could rummage through. She said yeah of course have at it...so I did. In the meantime the manager was walking back and forth, watching me pull out, roll up and take free posters. As I began to walk out, he yelled (in front of everyone) what do you got there... he took the posters and said clear as day in front of 25 some other customers you dummies these arent free, you know better. Scolding me as if I was a child stealing something.I had clearly asked the associate if those were available, she said yes while the other associate assisted me with rubber banding them. First of all I do not care Id Ive known you most of my adult life, being a loyal customer... you do not have the right to call me a dummie. I was so embarrassed I walked out. I have full intentions of going in when Im less upset to confront Christian about the way he handled the situation.Im reaching out to their corporate too. Im so disappointed.
Didnt have a particular CD I was looking for. Had to end up ordering it online...smh
Great fandom variety!
Good staff members and friendly
Friendly workers and great deals
Neat to see a music store survive
Tons of assorted merchandise. A great price on used CDs and alot of CDs that arent used for cheap.
Overpriced dvd and cds, but if your looking for FYE exclusives, Tshirts, or pop culture merchandise then they have a good collection.
Cool stuff to buy and look at
Great store, the employees are always friendly!!
Nice store for audio music bluetooth
Awesome selection of movies and music!
Nice staff n lots of SQUISHIES
Dont ever use you credit cards there .. You get all types of charges for stuff you never ask for ..
Its a great store
F.Y.E is always a hit or miss, one week they will carry exactly what you are looking for and the next its completely removed from their system. The option to have a mixed CD created for you in store is a cool concept but their system again is limited and they will not go out of their way to order anything that isnt in their system and the cost to burn CDs is more expensive then just ordering the actual CD from the internet and having it shipped. If you are into the main stream media market F.Y.E is for you but if you are looking for underground productions (which they sometimes do carry) it will become frustrating. Especially when you knew that they carried it one day, came back and all of a sudden its MIA, and they seem to be more or less unorganized. I really dont mean to sound so negative about the place considering the employes are very helpful and respectful but the reality is its the best music store in town and Ive been let down by them more then Ive been impressed by them.
Over priced new items can be bought online for a fraction of the price good used pricing
Has most of what you need, and I like that you can trade in your old games and movies for cash or store credit.