BAIT AND SWITCH! RENT ELSEWHERE. OTHER STORAGE UNITS ARE LOTS CHEAPER! Not pleased. Bait and switch operation going on with this company. Management said it is what it is. Went to them to get a large unit to store our entire house. Was told if we moved out and needed a smaller unit we could do that keeping our 35% discount. Got moved out and asked for a smaller unit. We showed them the one we wanted online. They gave us a price for the unit so we signed. When they emailed us the paperwork and we got our first bill it was double what the prise was supposed to be. Went and asked them why and they said thats the price for that unit. What do you mean the online price is half that and not to mention we had a $25 credit. They said well all we can do is give you $20 off. Wow... i would tarp my stuff in the back yard before i ever use this company!
The facility was always clean and very easy to get in and out of. Customer service was perfect. I would definitely recommend
I normally wouldnt have much to say about my experience with getting my storage unit. This was quite a wonderful experience, the front desk clerk or whomever was so very helpful and nice. At the end of it all, I knew about the best restaurants, I mean just plain good customer service, which is very rare nowadays. It was nice and very appreciated 😊. It goes without saying, it doesnt matter if you work in a self storage business or a Fine Jewelry business, you treat each and every single customer as a King and Queen.
Staff was friendly. It was incredibly easy to deal with everyone!
Great storage unit! I loved it, the people that work there are very friendly, never had any issues.
Good storage place. Clean and climate controlled. I had no problems in the 3 months I rented.
The lady who worked there was so sweet and so helpful. It was nice being in the back by the big door. Made it way easier moving things.
The property was nicely spacious and very clean, as well as the staff were incredible. Very friendly and unlike other storage facilities both the calling center and the staff on property were very capable and actually wanted to do their job and wanted to be helpful. 10/10.
Very clean, clear and easy to access storage unit! Completely satisfied with the service I received from Charlotte! She was more than helpful throughout the entire process.
Great Service! Conveinient Location! Awesom Store Manager! Highly Recommend to anyone!
Loved the lady that works her butt off has always been great and it was easy and convenient thank you
The staff is amazing! Alicia and Charolette were always super friendly and professional. Security was great and I never felt like my stuff was ever in danger. Made the move out super easy as well. Will definitely be using them again in the future.
Great customer service. Excellent climate control. Its 95 outside today and cool in the building
Clean nice facility. Always friendly staff.
This was the best experience dealing with a storage company. The process was quick and easy. The facility is clean and well kept. The facility associate was very kind and professional. Awesome
Highly recommend storing with CubeSmart. The staff and facility are great. I went in one day just to talk to the staff and she gave me two full cooking recipes. Wonderful!
This storage company is awesome and top notch... I would recommend this storage facility to anyone.
We were looking for a place to store a few of our items while our house is on the market and CubeSmart is perfect! It’s so nice and very clean. All of the units are indoors so no worries of them being broken into or tampered with. Another amazing thing is that there are carts for you to use so you don’t have to carry each box by yourself. The pricing is great & honestly one of the cheapest in town. The ladies working the office are so friendly and very knowledgeable! I highly recommend CubeSmart.
Alicia was awesome! She was friendly, professional, and very helpful. She made the whole experience very easy for us and we left feeling comfortable that our deployed son’s belongings were in a safe and well protected environment. We will def use Cubesmart for the next deployment and hope to work with Alicia again. Thank you!
Great experience! The employees of CubeSmart were very helpful and respectful when helping me get my storage unit set up. Both storage units I had were clean and ready for my stuff to go into them.
The Staff was very friendly and helpful Charlotte was pleasure to work with the units were clean I have no complaints I recommend this place.
Very professional and secure location. Great communication with the managing staff. They were very friendly and helpful at every point during my time renting out a space.
The employees were very friendly. The moving process was easy and the facility is super clean. I’d recommend cubesmart to anybody in need of A storage space.
Has been a great experience! No troubles at all and the staff was extremely helpful and definitely know customer service! Would strongly recommend!
The staff and environment are great. Always clean and secure. Very professional and friendly.
Customer service was great i really like the general manager Charolette on site she has helped me with all of my storage units and is always a breath of fresh air when I bring my stuff in and out of my unit 💪🏾💪🏾💪🏾
Alicia (Manager) is AWESOME!! Shes very friendly and quick to help you. She also goes over everything with you and has no hesitation to answer any questions you may have. The facility is clean, bright and secure. Its also larger than what it looks from the outside. Its a pleasure to have done business there and would definitely recommend to everyone!
Friendly staff. Clean building. Security and cameras onsite. Would highly recommend!
Wanna say thank u to the ladies at this location they were really nice and the unit was clean thank u againMike
Excellent customer service and very hassle free. Great for those that require climate controlled units.
Very helpful, nice and easy to set up everything! The people working there are very nice and helpful also!
Ms. Charlotte Was amazing they were about to close and she waited an extra five minutes for me to get there to set up my storage I really appreciate it and I recommend everyone go in there
Best customer support I’ve ever had. Very professional. Rooms very clean, climate control 👍
This storage was cleaned and had various sizes of storage. It felt secured on how we can access into storage. There were 1st door that can be only access in with given passcode and another storage door for securing only for your stuffs. It was also good that storage had steady temperature because I stored my computer and electornic devices. There was one thing that I didnt like. This storage can be paid monthly so I cant get a refund even if I dont use storage for whole month.
We went in to look at possible cubes for a move and Alicia Vasquez was amazing. She was super helpful and gave us all the information we needed. She gave us a tour of the facility and made everything super simple and pain free. She was great with customer service.
They were amazing the entire time I had a unit here! The staff is friendly and helpful every single time I needed anything. Their facility is clean every time I go. Here I never had bug in my unit which is HUGE to me, and why I left my Uhaul unit for CubeSmart. Highly recommend this place!
Charlotte was super easy to work with. They got us into a 10x30 quickly and efficiently.The facility is very clean and well lit, and security appears to be a top priority.Thank you for making this PCS that much easier!
I occupied this storage for the past few months and I must say that it was a comforting experience. Not once did I feel my things would be vandalized due to the highly efficient security system. Alecia was amazing and helped me transition to my next location stress-free!!!!! If you are looking for storage then you cant beat Cubesmart.
Charlotte was very helpful and informative of everything I needed to know
Excellent Storage! Had many household goods from furniture to electronics stores for almost a year, no issues upon return. Temperature controlled units and great security
The customer service was great. I enjoyed the greetings and feeling welcomed anytime I came and even when I was registering I felt very informed while making my decision to store my things their.
Exceptional service and upkeep of property. Wouldnt go anywhere else.
Not my first time with the company but wonderful ladies and clean unit really appreciate the business
Absolutely amazing storage unit facility with a great staff
They do not care about your business. Pricing is not that great and when I told them I was canceling next month all she said was “k”.
Friendly staff. Clean space and affordable storage units
It was a easy check in process. Great staff very helpful. Very clean place
Excellent staff! I arrived here in the Fort Campbell only a few days ago and was in desperate need of a storage unit; luckily I found CubeSmart Self Storage as quickly as I did. Very clean facility and everything is conveniently organized and because it is a new business, it only has room for expansion. If you are military, they are very friendly and will assist you with any questions and give you a great deal! Overall, it was a very enjoyable experience and I highly recommend anyone new to the area in need of storage to check this business out.
Alicia and Charlotte were beyond helpful! This facility is clean and SAFE! Our last storage was questionable and it put a bad taste in our mouths for storage units but this place helped ease our minds x1000!
Excellent customer service and great rental experience. I like the facility and its layout and security. Very clean and tidy. Staff are very friendly. I would recommend this site to my friends.
Alicia Vasquez helped us greatly when looking into a obtaining a storage unit. Would highly recommend this place
The ladies at the cube smart off of Fort Campbell Blvd are so extremely nice and helpful
Super nice employees and so clean inside! Love that it is temperature controlled
Easy to get a unit, easy access to facilities, good quality facilities that are well-maintained, skilled and helpful staff
Great service. Very clean facility. Used when me and my wife deployed and had no issues.
When I say cake walk!! It was too easy to get my storage lease started! Too easy! Alicia and Charlotte were beyond professional, helpful and friendly. If you’re looking for a storage unit that’s clean, and hassle free, this is your destination! You won’t leave confused or upset. 👍🏾👍🏾👍🏾👍🏾
Great costumer service! Had no issues getting in and out the cube, and there are great promotion deals. Would highly recommend this spot for hassle free service.
Great customer service. The storage facility is very clean. Very secured.
Very well maintained and secure. Excellent customer service.
Best customer serviceCleanest storage unit I’ve ever been toVery good securityLove the fact it’s indoors!I’m super happy and so is my husband with the choice to store our things in this unit
My first storage unit experience and, going into it I was very concerned about the safety of my things. The mgr was very reassuring, the storage space secure, high level of security and absolutely clean! Great overall experience, 5stars :)
Just very friendly and clean
Super friendly staff that made it GREAT to work with. Awesome experience!!!!!
Everything was explained and clean
Staff is extremely helpful and kind. Very quick to check in. Clean facility.
Stealing insurance money, and refusing to repay it is theft. I provided proof of renters insurance in April. You kept collecting insurance fees until I moved my stuff out in October... and refuse to pay me back. Bad business. Crooked criminal accounting.
Very clean and professional. Enought space between units for most itema. Unit stayed cool and dry the entire time.
Clean, easy to access, and very secure. Staff is so friendly as well! My experience was very good and i will definitely be back in I need another unit!
The store manager Alicia and Charlotte were kind and very helpful. Me and my husband were given a tour and shown different sizes of storage units to help us see what size storage we may need. Dont miss out on great customer service and reasonable prices.
Great storage units! Clean with easy access and outstanding customer care.
Amazing customer service.
The ladies that work the desk are extremely helpful and nice!
Ms. Alicia Vasquez, Manager, was outstanding and customer friendly/focused!
Nice storage area if you want to pay for climate controlled storage
Best storage units and they are clean and well ventilated too not to mention the security
They were extremely accommodating, friendly and professional. We definitely use them again if we ever need a storage unit in the future.
Awesome storage place! Customer service is very nice and friendly! My things were in good condition and kept safe!
Very clean establishment and the staff were always so helpful.
The ladies are super friendly and it super clean. Alicia is super friendly. I will always come back.
The customer service and cleanliness of the facility - very impressed!
They were great
Costs to much they go up on the price without any notice the electric doors never work
These ladies where very helpful and a pleasure to work with. I rented a storage unit and found I needed a bigger one they were very helpful! Thanks ladies!!!
I would highly recommend CubeSmart Self Storage on 1886-1894 Fort Campbell Blvd, Clarksville, TN. Charlotte provided us with excellent service. She was very professional, friendly, and provided A+ service.
Alicia is amazing. Always smiling and super friendly.
Charloette was such a help
Great customer service and very professional.
The ladies were extremely helpful and made the process as simple as possible! Thank you ladies so much.
My husband and I have had nothing but exceptional customer server every time we come in
Nobody is ever in attendance, we got your belongings, now we own you!!
Clean and nice staff
The people working in your office
AMAZING customer service!!!!