Harold & whole staff I met were amazing. Very fast. Very capable. Set me up headache free. Highly recommend

I received incredible customer service at this location. I came in with a very difficult problem to fix and the staff here resolved the issue in less than an hour. They know their stuff at this store. The the entire experience was wonderful and I highly recommend coming to this location.

I came in late and they helped me even if they were busy. They gave me a buy 2 get 3 offer as well. They were so amazing

I cannot begin to tell you how absolutely wonderful Shveta and Harold are. In addition to being knowledgeable and informative, they are patient and helpful. They go our of their way to solve your problem and I left completely satisfied.

This ATT store is best of the bests.IF YOU WANT YOUR PROBLEM TO BE SOLWED,you wont be disappointed!!5 stars!! Thank you so much!

Came with my parents to help upgrade their long overdue phones. By far one of the best experiences I’ve had at a phone store and we all know how they can go. Super pleasant time and great people - best believe I’ll be going here anytime I need to!

Very good store, excellent customer service. I will recommend people to come here. Very good employees.

I’ve been an At&t Customer Service for a while now and this girl Jass has been by far my favorite employee from Att. I’ve been to this Store a couple of times and she’s always so wonderfully helpful, always with a smile and positive attitude.Thank you Jass!!!!!

The staff here is amazing patient and knows just what to do ! Highly recommend you to come to this store!!

Harold went out of his way to help my husband and I with our new plan. Was accurate with the information he provided, and courteous and helpful throughout the entire process. Thank you again Harold!

These guys were the nicest people ever.They spent hours setting up my family. They have unbelievable patients and are extremely diligent. If you need a new phone or a new plan then this is the place to go!!!!

We had an awesome experience switching from Sprint to AT&T yesterday. Girish was awesome along with his wife. They were so patient and explained everything for my husband & myself. If I could give them 20 stars I would. I would highly recommend this location and ask for Girish he is the best.

Came here looking for some help with a new phone. Harold was outstanding! He was so patient and helpful answering all of my questions. He even went above and beyond and figured out a way to save me money. This is the only spot I’ll ever come back to.

The representative that helped my brother and I at the store was phenomenal. His name is Harold and him alone will have me and my brother coming back to that store to do business and maintain our service there. We both work long days and would typically not be looking forward to do something like this but he alone made it enjoyable and easy and we were in and out with a smile on our faces. Couldn’t of been happier.

Excellent tech knowledge and extremely helpful.

I came here to learn more about AT&T services and what was provided, glad I did! Harold was extremely knowledgeable and helpful in the process for me to switch providers. I felt comfortable asking questions and knowing that if I have anymore that this is a store I could go back to and ask!

I received excellent customer service from Harold when I upgraded my plan and purchased 3 new phones. All the available promotions and fees were clearly explained to me. He set up all 3 new phones with the data from the old phones with no issues. Best experience I’ve had when making changes with my cell phone. I will definitely return to this store..

As they have several times before, superb help from Harold and Shveta with fixing a faulty iphone…much thanks guys!

Harold is the best! He was able to help me, my girlfriend, and her mom and was extremely patient with us. He spent hours with all of us and helped us with all our problems and setting up our new phones. I would absolutely rec’ Harold to anyone.

Great customer service! Harold was very helpful with setting up all the logistics for my upgrade. Also walked me through the process for the next couple of billing cycles, so I wouldnt be hit with unexpected charges. 5/5 please go here if you need assistance!

Had an excellent experience at AT&T store on Vanderbilt Motor Pkwy. Extremely helpful & accomodating. I highly recommend going there for cell phone needs.

Most pleasurable phone experience my family and I have ever had. Nancy was amazing, calm and helped us get the best deal!!! They kept the store open hours after it was supposed to close to help us set up our new phones. Cannot recommend this location enough!!

Very nice staff, easy to work with. They made sure that I maximized the discounts available.

I went in there to put on a screen protector and it came out perfectly was in and out within 5 minutes. The young lady there was so nice and helpful. Would definitely go back! Great customer service!

We bought 5 phones from here! Best experience with all the staff & really helpful with everything. Best people working here.Thank you for so much help. Highly recommended for everyone to visit this store!

Great Customer skills, I was so happy when I left this store, everyone was very friendly, they listened to my needs and they made the best to make things easier for me. My daughter’s phone was having problems and they kept it for a few hours and backed it up and reset the new phone for us. It is nice to see such a great customer service.

Girish, Harold and Nancy and all awesome and very helpful in every way! We got 7 new lines with them and the transaction and after sales customer support was superb!! Will surely recommend!

Go in and ask for Harold! He is fast, friendly, and reliable! He gave us the best discount and pricing available and helped us switch our plan to a better one! Highly recommend!

OMG!! such a big help!!!!! Go here ...five stars

Great experience. Super helpful and had us in and out quick! We will definitely be coming here for all our future phone needs! Thanks guys!!

I rarely feel compelled to leave reviews but Harold and Nancy have customer service skills that are impeccable. I have been treated in that ATT Store like I own it. HIGHLY recommend doing business in this ATT Shop. I transferred my work phone to personal, ported the number and bought a phone for my wife. All transactions went perfect, the bill was accurate and again the service was spectacular.

Harold the AT&T manager was extremely knowledgeable and professional. All the questions i had regarding my bill as well as purchasing a new phone, Harold took the time to explain and was very thorough in his responses. AT&T of Commack will continue to have my business because of managers like Harold. Extremely satisfied.

Walked in and immediately greeted by Harold. He was very patient, helpful, and informative on the choosing of my plan and phones that were right for me and my family! Excellent experience all around!

I’ve brought my business here for the past few years & I’ve always had a great customer service experience. Harold is super knowledgeable and helpful; he always does his best to accommodate all my celular needs. Definitely recommend this staff and location.

Best experience than any other att store. Came back and bought more phones.

Came to Commack at&t store. Harold went above and beyond to make sure he got me the phone and accessories I needed. Happy customer.

I want to compliment Harold for great customer service. He went above and beyond to make sure my family had the right plan. He made sure everything was working and helped us with the new phone features. Excellent customer service, caring and professional!

The best experience I’ve ever had in a cell phone store! Staff is amazingly friendly and helpful. I had an iPhone issue and it was fixed ASAP! High recommend

Harold helped me choice my phone. He was very helpful and knowledgeable. I will always shop here.👍

Great customer service very straightforward and helpful. Went in around 4 on a Sunday staff stayed almost an hour after closing to hep finish up all my account transfers upgrades. Went above and beyond in order to get all discounts applied very knowledgeable on all plans and pricing information. Highly recommend this store best experience I’ve had with att hands down.

I had been phobic about buying a new phone as I am not good with technology (phones and computers!) I had stopped at another store and they made it sound so complicated how to transfer my phone info and apps from my old phone to a new phone that I walked out. I stopped into this AT&T and met Nancy which made my day. Not only did she take the time to transfer all my stuff from my old phone to my new phone, in a very quick manner, she also connected it to my car so I could make phone calls from bluetooth which I had no idea how to do.. She was very calm and patient in explaining things.. When I got home, I called and she helpfully answered even more questions. I would highly recommend this AT&T store, ask for Nancy, she is the best!

My mom broke her phone so I took her here to get a new iPhone SE. Sales rep was very helpful. Good experience.

He was very helpful and very nice. I will definitely go back if I have any questions. He was amazing ! Good job

Harold was a tremendous help. He resolved the issue I was experiencing professionally.

Harry Gee was the best associate he provided me with all the essential information I needed to get started with my new iPhone !!! If you come into the store ask for him he’ll get you started off on the right bath, he’s patient and takes his time to explain things multiple times over if needed ... he’ll literally help you thither a plan that works for your income and he’s honest about his business as well !!

Great service, Harold is very knowledgeable and professional. He helped me select my new phone and plan. He made switching to AT&T very easy.

The best atnt service I’ve received in my 14 years as a costumer very helpful and professional, would not go to another store.

Was very happy with service. Went in to get one phone upgrade walked out with 4 new phones.

I have never had a better experience buying a new phone, than when I went here today. I instantly felt welcome the second I walked through the door. Nancy was incredible, and she went above and beyond to get me and my daughter into new phones. I recommend this store to anyone! I can’t say enough good things!

I wanted to commend the two people working at the Vanderbilt Motor Parkway in Commack AT&T yesterday on New Years Eve. My only regret is I didn’t get their names (although from reading other reviews, it seems her name is Nancy, and his name is Harold), but not only were they were two of the nicest, most helpful AT&T employees ever, they were two of the nicest people in general as well. I’m sure we’ve all had experiences at AT&T stores that left us feeling annoyed, I know I have. Usually the person working there seems like they hate their job, and they try to sell you on a bunch of stuff that they think you should get, and are annoyed if you don’t choose to do exactly what they want you to. Well, my experience yesterday was quite the opposite. She gave me all of my options, and let me decide what I wanted to do. She tried her best to save me money instead of spend my money. The guy who was helping other people while I was there was doing the same. Who knows if the next time I need a phone, these two will still be working there, but I am definitely going back there for all of my AT&T needs, and in the mean time, if you’re reading this and trying to decide which store to go to, trust me, this is the one to go to!

This is a wonderful store.sveta and Harold are wonderful and so helpful

Best experience ever at an AT&T store. Harold was awesome. He was super helpful and knowledgeable. Quick and easy transaction. A++++

BEST ATT STORE！HIGHLY RECOMMEDED！

Decided to switch over to AT&T. Harold was extremely helpful and patient. He went over many different options and I was very pleased with the plan/phone I ultimately chose. The store was very clean and COVID conscious. Everyone wore a mask, socially distanced, and they had hand sanitizer available. Although I was there until closing time they didn’t make me feel rushed. Looking forward to returning in the future.

Harold was excellent in switching our phone from Verizon Business to AT&T personal line! He handled everything, including how to get our pin # from verizon. Very customer orientated!

Good communication, nice nature and knowledgeable. And very Helpful 😊😊😊😊😊

Very friendly staff, very knowledgeable, super patient and very informative...the owner is phenomenal as well as 2 representatives I personally dealt with (Harold & Nancy) they answered all my questions and gave me great costumer service. Would highly recommend!

Harold was very professional and knowledgeable, the store was clean and staff very courteous.

Excellent customer service. Highly recommended. Harold was a pleasure to work with and I will be sure to go back again for any future purchases and service.

Great store!!! Awsme staff!!! They are very patient and gave us all the information we need. And helped us throgh all the process A to Z. Thanks highly recommended.. :)

We had a great experience at this store! I highly recommend it.

Went into the Att store and I must say the two sales persons in that store Harold and Gee were very helpful and knowledgeable and they went above and beyond to help me out they both are an asset to your companyI will recommend them to all my friends

Harold was so helpful and patient withme.

Friendly and very helpful staff highly recommend going here . I went to the one in Huntington by the mall they were very very bad and rude so I decided to go here and let me tell you great customer service and very very helpful

This store is amazing! The customer service 10 points! Harold helped me out with everything I need it to be part of the AT&T family.

Great service! Will surely go back.

Go to Harold if you want the best service great guy best customer service

Dont believe these fake reviews, lousy service. i am reporting for false advertising possibly identety fraud and switching to metroPCS cheaper plans and better coverage

Unbelievable team at this store, service is always great and they take care of everything. Thank you again to Harold and Nancy

Friendly experience, great staff. I will always vist this place.

Excellent service.very happy.I recommend this store.

Nancy was AMAZING! Best AT&T location by far. Thank you!!!

Very please with service

Very helpful, they went above and beyond to help me.

This store is the BESTAnd friendly customer serviceI was so happy the way I was treated that I returned again

Harold and Nancy are not only very helpful, but very professional! Truly a pleasant experience!

Customer service is superb. I wont go anywhere else.

This store was great the manager and the girl who work there are very friendly and helpful. I was offered amazing deals and great prices and because of their service i switched from Verizon to AT&T. This location is an authorized dealer and you can tell they care about their customers

Employee very respectful and took care of problems efficiently. Also cute

This store is absolutely the bestHarold who works there helped me with a problem that I couldn’t figure out my selfIf u want an att phoneThey will spend a great deal of time to help uThey are also very friendly and not pushy

Stopped in for help with an issue where the store made no money, but he took the time to help me with my moms phone, which is not even ATT!! Thank you so much!!! Thank was very kind! Highly recommend

They were amazing

Great service I get all my phones here and very nice people.

Excellent store and good service

I think they are very helpful nice an they are always willing to help me every time I go into the store an they have great personality’s

Excellent service. Pleasant.

Great staff! Very helpful and accommodating.

Quick and easy upgrading today at the ATT store in Commack and great customer service from Mayra, thanks!

I definitely recommend this store, they were very kind, helpful, knowledgeable and courteous.

Patient and pleasant experience!! 10/10

Edwin was awesome - very patient and knowledgeable !

Really nice people working there.I would totally recommend this place to my folks.

Awesome people very helpful

The agent in store was very nice and fixed my problem right away!!!!

Had to have my phone sent ups to the store the guy lied and said i would have it the next day and STILL NO PHONE!!!! beyond angry with this! i paid 100$ for a phone he never gave me! thinking about calling the police if something doesnt happen soon

Excellent

Great store, they solved my problems

Very friendly and very a. Acommdaing

Great experience

Ask for Nelson. Hes the man. If he isnt there leave and go back when hes working.