They have a wonderful selection of vehicles here. Absolutely no pressure sales. You will have to ask for help. Ali the salesman who helped me was very courteous, intelligent, and helpful. They also have a nice refreshment section that has free coffee, cappuccino, water and sandwiches while you are waiting. This is a very upscale environment. Everyone is very professional and eager to help. We worked a great deal on a NX lease. Thank you!

I just purchased new 2021 Lexus NX in Lexus of Edison. I was very happy with my sales representative Sam Altshul. He demonstrated knowledge of the car I was looking for, patience with customer, very friendly and supportive. I really appreciate his help and highly recommend to reach out to him if someone is looking for great car and great dealerships team. Thank you Sam for your help in purchasing my new beautiful car.

I had a great experience here! Joseph Scerbo helped me obtained exactly what I needed! He was informative, efficient and very clear in his communication as well as answering any questions I had about my new vehicle. He was also very clear and transparent with everything regarding the vehicle purchase the terms as well as overall facts about my vehicle. I am both satisfied with my experience and thankful!

Aaron & Henry @ Lexus Edison made my mother’s first luxury car purchase a breeze! Simple, clear & no hassle negotiations. This is our family’s second purchase from this dealership. They know what they are doing! Thank you again guys!

Hello, I had a pleasant time at this this dealership with the help from Sales and Leasing Consultant Zahid Syed He Helped through the buying process it was fast and easy, He knew what I was looking for in my new car and all the features I needed also, I would higly recommend him to a family/ friend anytime, He even showed me a walkthrough video of the car / accessories and the safety features it has, I would glady be back and I appreciate your service greatly, Much Respect and Grattuide to you and the lexus of edison family . I went there up there 9/25/2021 to look at the car and I was out with the car 9/28/2021 That was a fast process and I was glad I get to enjoy My brand New 2021 Is 300

Ali Abbas was the best. He made the transaction very smooth. Very helpful and patient. He cares about your needs.

Got a car from Lexus in Edison and I was very happy with service that ZAHID provided. Zahid did a great job on helping me finding the right car at the right price. Highly recommended !

I have just purchased an RX350L for my wife. She is very happy and excited. Mr. Henry from Lexus of Edison was very helpful and professional. We never had such a positive car buying experience ever before. Love the new purchase - love the color - love the trim!Lexus of Edison is an amazing place, where we had stress free and pleasant experience in leasing our new RX350L. Mr. Henry and Lexus of Edison the crew have given me their full attention to all my car needs. All cars were available, so I was able to compare their options and trims side to side. Car selections (trims and colors) was amazing, and cars are available right away for purchase and/or lease. No need to wait.They listen. They’re accommodating. That was my experience with Mr. HenryEspecially, I would like to thank Mr. Henry for helping me choose the right car going all the way to the right type of leasing options! Mr. Henry is an amazingly caring member of Lexus of Edison!!!

Thank you Aaron Goodwin for helping us get our Mom into a 2021 NX F sport for her 60th birthday! We had a wonderful experience and he took great care us.Reach out to him when youre ready to join the Lexus family!

Finance manager lies and adds extended warranty into customer loans and tells them it’s a type of loan insurance Lexus financial uses, and that everyone needs this. You can’t get the same rates or approval without adding this so called insurance. But the insurance is him just adding wheel and tire protection for $2600, a lost key warrant for $785, road side service for $2500 and so forth. All for 10k and then he hides the papers that show its Lexus extended warranty and tells you instead it’s loan insurance. Still kept my car, bought a new Lexus nx, caught him in this lie and scam after I went home, drove back the next day and he apologized for trying to steal ten thousand dollars from me the day before and got it removed from my loan. He said he did this because the pressures of the job. Gave me a $5 keychain and the other manager and him sent me on my way. 0$ off msrp, for a 2021 f sport nx and no type of reimbursement for having to drive 300 extra miles and come back to the dealer 2 extra times for signing papers again after they were caught by me.Will check paper work for namesOf finance and sales rep who sold me my car and post when I have timeUpdate 9/11/21. Gave them more than enough time to try and make things right, at this point they don’t even care. They care because I caught them and posted this online. I was reimbursed absolutely nothing for taking two days off from work and putting another 300 miles onto my new Lexus because I had to drive back to sign paperwork for their own mistakes. I received a courtesy call and then was asked to be considerate and remove this review, but was given not even $1 off MSRP. Can’t believe this dealership, I’m sure they have great people who work there, but they also have some greedy scam artists who prey on customers who they think might not notice or understand math…..

This is not a reputable dealer. Their selling tactics are a Bait and Switch. My husband and I made a deal for a salesmans car with 300 miles on it with a salesman named Israel Cabrera. When we went today to pick up the vehicle he tried to give us a completely different car. When we said this is not the vehicle we agreed to he again tried to give us another different car. When I asked for the manager, Kelvin, was also not very helpful. He either wanted a higher monthly payment or we could wait for a car that was coming in. I would not recommend this dealership to anyone. Run dont walk, away for them!I will never do business with your dealership. I went to Lexus of Brooklyn, received a better deal and they were courteous and up front with all our dealings. I picked up my new vehicle the same day and am extremely happy and relieved that you tried a bait and switch on me that did not work. I ended up purchasing the vehicle I wanted elsewhere!

My sales person Zahid syed was very helpful and straightforward. I had a very good experience buying a car from him and I will recommend him to my friends and family.

Very good Salesman good representation appreciate it gave me a lot of help thank you salesman name. Zahid Syed

I worked with Sam, he was a pleasure from beginning to end. Talk about the patience this guy had with me was unreal. I couldn’t decide on which car I wanted but he laid everything out for me between both cars and his honest opinion which led me to my decision & I couldn’t be any happier. I respect the honesty Sam gave me throughout the process, he didn’t hide anything from me and that is something that will keep me coming back to him for further purchases. Already recommended him to a few coworkers, told them to ONLY go see Sam.

Hands down the best service we have ever received from Lexus of Edison! Mr. Ali Abbas is the absolute best and most genuine person, he is diligent and will definitely guide me to finding my dream car. He made sure we were comfortable and provided us with the finest care. For the financial portion when we bought our car, Mr. Ron Davis took care of us. He was the kindest and most meticulous person. Lexus of Edison is the best when it comes to customer service.

I had the pleasure of getting a Lexus Rx 450h at this location, and the service and professionalism from Mr. Samuels was exceptional. The car came with a minor cosmetic damage and Mr. Samuels worked with me to get it fixed. He and his team worked to ensure I was happy and satisfied with my purchase. Thanks for providing an outstanding service!

Dale Johnson was the best salesman. My experience with him and everyone at the dealership was nothing short of amazing. Dale was very knowledgeable about the cars, their features and the inventory at this location. He made purchasing my NX300 quick and painless. I was out of the dealership with my keys in hand in no time.

Henry Li was really good. He was polite and willing to help and show us as many models as we wanted to see. He went over all the financial details clearly. When you sign the final document, please be careful about signing up for protection plans. We felt that this last part of the deal was a bit aggressive selling.

Got a car from this dealership and I’m very happy with their service. Very professional and patient with their client. Zahid did a great job showing all the new features that make the car special. Thank you to the team.

This is a great dealership to begin with. I worked with Sam who is very knowledgeable about cars that he sells which you do not come cross often, usually other dealerships sold me a car and had no idea about its features. He was a pleasure to work with and would recommend him to anyone seeking a new vehicle. At this point I only trust Sam with my future purchases!

This was one of the best car buying experiences Ive had. My sales consultant, Zahid Syed, was exceptional and made the process stress free. I will recommend him and Lexus of Edison to anyone I know who is interested in purchasing a new car.

Recently brought a car from here and overall, the process went well. I worked with the salesperson named Gregory and he was overall, very professional. We worked together to come to a deal that I believed was fair to both parties. I would definitely buy another car from here and would only work with Gregory if he’s still there when I’m ready for another car.As with any negotiation, you have to go into it knowing as much about your trade in and the car you are buying as possible. Do not expect the dealership to do it for you.

It was a great experience at Lexus of Edison. The staff was very polite and friendly. Henry Li helped us with purchasing the car. He was very knowledgeable, professional and polite. Thanks to him, we made a right choice as he explained us about all the features of the car. We definitely recommend Henry Li if you are looking to purchase a car.

Great experience with Sam. He was very professional, helpful and really easy to work with. He made the process very smooth and easy like no other. 1000% recommend Sam, he exceeded my expectations!

Just purchased a 2021 NX300 F Sport. Henry Li made the whole process easy and quick. Also Henry gave the best pricing compared to other dealerships located in Long Island and especially way better pricing than Bay Ridge Lexus in Brooklyn. He also went over the details of the vehicle thoroughly. Overall, great dealership and great staff.

Ive searched for about 2 months for a new car. I went to several different dealers but couldnt find what I wanted. Lexus of Edison was my last stop, and boy oh boy was it the best one. My experience purchasing my new NX300 was EXCELLENT! The service was great! Any questions I had, Greg Samuels was on point! Thank you Greg for all your help with my entire process. You made things smooth and explained everything down to the T. I would definitely recommend this location to folks to purchase their dream car because I certainly purchased mine. Thanks Lexus of Edison! I am a happy customer.

Aaron helped me purchase my first SUV and made the experience as seamless and easy as possible! No pressure and very honest with me. Excellent communication, great service, very professional. I will definitely recommend Lexus of Edison. Thank you

This is very nice experience of buying a Lexus from Zahid Syed at Lexus of Edison and we will recommend him to all of our family and friends

My wife and I worked with Mr. Greg from Lexus of Edison. He is the most trustworthy and the best person to work with. Trust Greg with your next new car purchase from Lexus of Edison. Highly recommended!

The staff was very accommodating and friendly. Joe S. Made our car buying experience easy and enjoyable. Highly recommend.

I would NOT recommend this dealership. Go to Lexus of Rt. 10 in Whippany. I worked with salesperson named Israel to purchase a vehicle. I left a deposit for the car and was told I could pick it up the next weekend. Then I found out they were trying to sell the car out from under me. Two days after I left the deposit, the dealership went OUR OF THEIR WAY to call someone else to see if they were still interested in purchasing the car (That I already signed paperwork for!).Then, even though we agreed that I would come on Saturday, and I specifically told Israel MULTIPLE TIMES that I could not come Monday, they called and said that I had to come by 6pm. If that was the case, they shouldnt have said I could come on Saturday. I wanted nothing to do with this dealership or their poor business practices. I went elsewhere for a car and you should too.

Great place to buy Lexus. Thanks Ali and Henry to make my awesome purchase experience.

I had the pleasure of working with Sam last week! He was the best of the best and was able to get me into my NX on a budget I gave him. You deserve TEN STARS!

I just bought a RX 350 from Zahid Syed at Lexus of Edison and it was excellent experience and I will recommend everyone to go him to buy a Lexus.

My sales rep Zahid Syed was amazing. I have shopped with Lexus before and there is nothing that I hate more than spending my entire day at the dealership. I had picked out the Lex that I wanted, the UX 250h when I saw it on the website. I called Zahid and told him that I didnt want to come into the dealership until I had to pick up the car. We did everything remotely. I sent him the documentation and the paper work and he told me what time to come. I came at the appointed time, the paperwork was easy and I was able to drive off within an hour with my brand new 2022 vehicle.

After sales service - Finance teamAlthough I was extremely happy with the sales rep, the finance team and after sales support were very very disappointing.At the time of purchase, the finance manager talked me, rather rushed me into signing up for $10,000 worth of coverages. After further consideration I decided to cancel them the very next morning. I was told, “ I do not have time please do not stop by, set up an appointment”In the process, I did not realize that my loan term had been changed from a 60 month to a 72 month. Shame on me for not checking what I was signing. Although, I feel the term was changed on the fly to accommodate the additional coverages in my monthly payments. In all this time, I was never given a clear break up of what each different coverage would cost.Then I was given a number to cancel the various coverages purchased. No problem. I called Lexus and was able to cancel all the service after some delays in my loan application. Except the one coverage called Exterior and Interior coating. Something the dealership says was applied to both the exterior and interior. This cannot be canceled and come to find out the one time quote costed me close to $1800+. This coverage has no contract or receipt. This is a one time application/protection coating on the car. Not sure if this is worth it but I would like my money back as this has been added to my loan amount.I would have rather had this service done later after learning more and doing my research.The dealership should have not washed its hands off once I drove away. I would accepted some after sale service after buying on of the more expensive cars from the line up.———————————————————————————-Zahid Syed helped me through my new car purchase process. He was very professional, courteous and patient with me through the entire process. I really appreciate his help and guidance.

Thank you to both Sam Altshul and Eric Budnik for a pleasant experience at Lexus of Edison. They are hands down the best and would go back to see them in a heartbeat! Both of them made the process extremely stress-free which I very much appreciated. Sam is very knowledgeable, explained everything I needed to know to make me feel comfortable with the new car. I have already recommended both Sam and Eric to my friends and coworkers.

First time buyer of Lexus Rx 350, I was very hesitant until I spoke with Mr. Ali Abbas, sales & Leasing Consultant at Lexus Edison . He was courteous, affable and knowledgeable and these attributes from him made my car buying experience awesome and easy. My awesome experience at the Edison dealership has made me highly recommend Mr. Ali Abbas and Lexus Edison to family and a lot of friends . Hope to purchase another vehicle very soon.

We had a very bad experience with the recent lease of a RX350 on August 30,2021. We were told convincingly that they did not have any car available at that time. Cars come and go! We have to make a deposit to book the car when they come. Lo and behold, salesperson called next day to let us know that one car is available in one car and we have to take that one. When we told that we can wait for our desirable color. He told us that if we do not take that car on that day, the leased car that we are returning will depreciate in value every day and price of new car will increase substantially! Being senior citizens, We could not think rationally and ended up leasing that car. Also, we had to wait about four hours to sign the leased papers which took only fifteen minutes! When we asked the manager if we could go home and come back next day to sign the lease since we were very hungry. He rudely told us that we had not choice but to wait and walked away! Fortunately, the receptionist in the front desk was kind enough to offer us some cookies! We then checked with other dealers in Freehold, Princeton, Wayne and found out that they all had so many cars in the color we wanted. It is hard to believe that one dealer has no cars while other dealers have so many in different colors! Surprisingly, we found out lot of new cars in the parking lot on subsequent visit to the dealer. Also, price that we paid is much higher than from other dealers. Only reason that we went to this dealer is their location which is close to where we live. But we learned our lesson and promised ourselves that we will never buy/lease any car from them ever and we will advise our friends to be careful.October 11I emailed with my concern to Mr. Riz Rizvi, General Manager on September 28 but I have not received any response from him.

I dont recommend this Lexus dealer at all. I didnt get the gentlemans name but he sounded like he had an accent.He proceeds to ask me, as were negotiating on the phone and telling him that Id drive te hour and a half over if he drops my monthly payment by $12, why would I sell it to you, if I can get sticker price? If that wasnt enough, he then asks why Im getting mad.And if THATS not insulting, then I dont know what is. VERY unprofessional. I dont know how they train their sales men and women, but they need to do something quick before that 4.2 rating starts heading in the wrong direction.

When I bought the car from here they said I can get free car wash from here. Today is the first time I came for car wash and the service guy was so rude that we don’t do car washes here. When I told him that your Manager told me that I can stop by for a car wash if I needed. Then he was like yeah we stopped that due to Covid. I was like you didn’t said that before.In general, please train your staff to be nice with customers.

Took them 3 weeks to refund me my deposit back for a car I did not buy. due to their lack of competency in completing a sale. Went to a different dealer and within 24 hours I was able to take the vehicle home stress free.

My experience with Lexus Edison NJ was super great especially working with Zahid Syed. He’s such a nice person. He made the whole process a lot easier. I love my RX 350 f sport. Thank you Zahid! I recommend everyone go see Zahid when you go to Lexus Edison NJ

Ali assisted me in obtaining another vehicle after my car got totaled in a flood. Very personable and helpful.

Dealing with one of the parts employee, specifically David, was a pleasure. Very nice guy offering superb customer service.If anyone in the Edison area (or close vicinity) has a sportier Lexus and needs new shocks, look no further. I opted for F-Sport shocks to replace the OEM Tokico shocks on my IS350 AWD. After installation, handling is better compared to getting the car first out the door. The quality part is made by Bilstein and licensed by F-Sport. Wish this dealership had an online parts site established like Lexus of Queens or Lexus of Princeton. Still, prices are comparable and local pickup gives you a chance to check the dealership out.

Lexus of Edison is a great place to start your new car journey! Their salespersons are accommodating and helpful in finding me the right deal. Greg was amazing. He gave me all the details and possible options for me to buy my dream car. Down to specific specs and color, I was very satisfied with my purchase. I would recommend looking for your next car here!

Aaron was a great salesperson, he was very helpful and patient and I got a beautiful new truck!

Really excellent service! Great employees and services offered while waiting for your car being serviced or if buying a new car!

This was my first time at this Lexus dealership and honestly it was an amazing experience. I dealt with Eric Budnik and Sam Altshul - they both were incredible! Sam was very patient with all my questions that I had, answered anything I asked - both went above and beyond for my family! I would 100% recommend going to see those two, you wont regret it!

If you are in the market for a new or used car Samuel Altshul is the right salesman for you. He is very easy to work with and worked me out the best pricing possible. All of my friends and family members will be buying cars from Sam!

I bought a RX 350 in July and dealt with Zahid Syed, very upfront and straight forward deal no games. I will recommend him to all my friends and family.

This review is based upon my experience with Stefani Peña, the sales advisor who recently worked with me regarding a Lexus RX lease. Stefani was excellent at communicating with me as well as being honest about the availability of vehicles. She shared the information of the vehicles of my interest and made the process quite seamless and easy. She allowed me a non-pressured time in one of the vehicles I was interred in to FaceTime my wife about various aspects of the RX. She was very pleasant to work with and always returned my calls quickly. She was very effective & efficient. I have also had good experiences with this service department and loaners with our previous Lexus RX. I would work with her again without reservation.

I would like to say that this is the best and most respectful dealship I have ever dealt with. They are not pushy one bit! They respect and help you, I have encountered issues in other places. They are so honest they now have customers for life. Zahid was the man he helps me still after I already got the lease such a nice man and helpful!

Very nice staff. Everyone treats you well and the process is quite smooth and without stress.

I had a great experience leasing a new vehicle with Lexus. Thanks to the sales rep. Lisa Massey, she is the BEST! We looked at different styles and she help me to understand the whole process. I felt like she cared about getting me into the right vehicle and did not try and take advantage of me (like some car dealerships do). My lease is about to end and I am going back to Edison because of Lisa and her great customer service. She goes above and beyond for her customers and tries to help as much as possible. I highly recommend if you are thinking of getting a Lexus, visit Lisa at Lexus Edison you will be glad you did. Great service and knows her stuff.M. O. Brathwaite

Just got my second lease with Lexus of Edison. Stephanie is amazing and got me a great deal on my vehicle. I’ve recommended her to friends and family who have also loved her service. Thank you so much!

Just picked up my 2021 GX 460. What a vehicle. love it.... Lexus of Edison is a top notch dealership. Master Sales agent Stefani Pena did an incredible job. Understood my wants and fulfilled my needs. We got it done quick and very easy. Great experience overall.

PLEASE GO TO THIS DEALER AND DONT WASTE YOUR TIME ELSEWHERE.I want to provide outstanding feedback on Dale Johnson sale of my Lexus RX350h! He understand the value of customer treatment! Dale did a magnificent job understanding my needs and it started at an internet search and delivered quality exceptional results. I had come from another dealership which treated me unprofessionally and Dale answered all my questions from the moment I sent an internet inquiry to the moment of a closed and follow up post sales.Lexus of Edison is outstanding non-hassle dealership. As a business woman Dale understands not only business but the customer relationship! Thank you for your time.

Thank you Zahid. I had a great experience with my car purchase with you. You are super efficient, professional and accommodating. I will recommend my family and friends to you. If you are looking to purchase a car ask for Zahid, he is awesome you wont go wrong.

I recently bought a RX350 after checking around on the internet. I received the best price on the vehicle from Henry Li, all price stated on-line were transparent and the buying process was straight forward and stress free. Excellent and professional service!

Great experience with Joseph with the ease of a purchase of Lexus RX350.

Very friendly and professional staff. The dealership is clean with a diverse group of sales associates. Zahid Sayed assisted me, and he was understanding of my concerns and professional. We also ended up having great conversations.Im very unhappy that their car wash is not open for regular car washes. Even my old Honda dealership has resumed offering free car washes for customers. Not offering free washes is unacceptable for a luxury dealership. I hope they change this in the near future.

We recently purchased an RX 350 from Lexus of Edison. The dealership gave an incentive for thispurchase. Our Sales Representative Dale Johnson made the purchase experiece a very pleasant one for us. He was very professional and took good care of us. The dealership was good about taking care of mild scartch we noticed on the car the next day. A loaner SUV was provded. We will definitely go back to Lexus of Edison for future purchases and services

Overall experience with the dealership has been pleasant. Everything was fast paced. Ali, my sales agent has been very informative, helpful, and accommodating throughout the transaction. The financial manager Firas, was very detailed about the importance of the packages that needs to be included in the car. Very satisfied with the overall experience.

Zahid helped us with our new vehicle. He was able to help us with all of our needs. He was very experienced and knew a lot about the cars specifics. Both my husband and I were very pleased with Zahid and his service. We would choose him again for our next car.

Used this dealership twice before and the experience was great but unfortunately both customer service and ability to take care of clients both degraded.We wasted almost the whole day, negotiating a deal and finally came up to a number. Henry( our representative) told us the car would be there in a week and when it arrived, they higher the price!Waste of time. Use someone else.

Update: Manger called me and assured that they will continue to improveDO NOT WASTE YOUR TIME HERE!Ive been to this dealer multiple times, no one is ever willing to help you! I literally have to walk to multiple people and beg for help. The sales staff is always at their desk without a customer and still no one helps. We even test drove a car we liked, we were ready to buy after literally walking around aimlessly and asking for help. They told us to test drive it on our own due to the pandemic, but then the salesman disappeared on us! We looked and waited and waited. Finally, he comes out and says, okay give me a call when you want to buy UMMMM We were ready now!! Im not sure if they just dont care or they are just bad at their job. This was the most recent experience, we have had other experiences here that were not good. If you see a car in their used inventory online, you will most likely not see it in the dealer...classic illegal bait and switch!DO NOT WASTE YOUR TIME HERE!

Holy bait and switch. The worst kind of sales tactics Ive ever encountered. Never have I been treated like I was at Lexus of Edison. I tried to buy a car for around $90K, as advertised on the website. I was told directly by a manager that Id have to pay $5,000 more than it was advertised because they needed to keep high profit on the car. The next day, the price was changed online. Talk about false advertising.Photos included. Price when I was there. Price the next day.

Amazing place! Polite and helpful employees. My visit took less than 10 minutes between them accepting my car and me driving off a loner. I guess, thats exactly the service I would expect from Lexus. Special thanks to Marian Luke for handling my case

I have had the absolute best experience with Lexus of Edison. Dale Johnson was my salesman and he was very professional and transparent about the entire process. Sam Altshul has gone ABOVE AND BEYOND helping me with setting up my phone and Enform App. Even after the sales Sam and Dale have continued to reach out and provide support with all of my questions. Highly recommend this dealership!

Honestly, when it comes to car dealerships, everyone has their guards up and rightly so. A lot of car dealerships claim transparency on pricing (ahem another dealership in northern Jersey that starts with Engle and ends in Wood)... but I digress (obviously still a little bitter from the experience there) ... Lexus of Edison actually followed through with their promises. I was pleasantly surprised. Ask for Dale Johnson, great guy. Took care of me and my parents, was true to his word, there were no games, tricks, etc. I would gladly purchase another vehicle from Lexus of Edison. Thanks for a great car buying experience. Rare to feel like everyone won when buying a car. Keep up the great work!

Go to Henry Li only. He sits on the far right. If you already know what you want and know it is available, then he will get it for you. If it is not available, you will most likely get you an equivalent. If you arent sure of what you want, then still go to Henry Li. He doesnt push you to buy like it is a fire sale and explains which packages are good.

I had an AWESOME experience with Lexus this weekend. I went to Lexus of Edison and purchased a lexus RX 350 2021. I had the pleasure of dealing with DaleJohnson who was professional from beginning to end. He took care of everything for me before I got to the dealership! Communication was on point and everything was handled in a timely fashion! I am over the top happy with my car and experience!

Recently serviced my 2013 at this dealership. Excellent service done and a loaner was provided as promised. Very professional service professionals and intimated me over text on the proposed price. And surprisingly with all the discounts in place the overall cost was low. I am delighted with the service from this dealership and will recommend all Lexus owners to take advantage of the location.

I bought a used car from this dealership & it was missing the second set of keys which they fixed for me by getting an additional set made. Thank you very much for the great job you do and appreciate your focus on customer experience and customer service. The team is very professional and shall take care of you for sure!

Great experience working with Salesman Zahid.Got the vehicle and options I was looking for.Pretty much hassle free. Thanks Lexus of Edisonfor time and service.

Greg at Edison is professional and courteous. I greatly enjoyed my experience buying a LX from him !

Lisa Massey was super great to work with! She was not pushy at all! She made the leasing process a breeze! I would use her again and again!

Recently I had purchased a new vehicle from Lexus of Edison. I had the pleasure to deal with Joe Scerbo. His kindness, patience & no pressure attitude gives this man 5 stars & beyond. Pay no attention to any other Lexus dealer as this was the “only” one I repeat the only Lexus dealer in NJ that treated me completely different in a very professional & respectable manner. Joe was an awesome guy who made me feel like I’ve known him for years. Anyone interested in purchasing a Lexus vehicle head right over to Joe for the best experience! Thanks again guys you rock!!

Worst experience ever, had a oil change done there and the bolt under the car was loose, which caused my car to lag, and also when I went in to get rid of the oil maintenance light, they tried charging and said it will cost me 125. Definitely dont recommend this dealer to anyone!

Called on 5/5 to schedule a service and recall on RX450H. The guy on the phone told me another rep is scheduling all the recall. A week later and the recall rep never bother to call me back. Ive been here even before it was Penske Group now the new management took over, all the old service advisors and sales are gone. From this experience so far, Id say Im not impressed. I bet someone will call me back now after reading this review. Plus Lexus brand will send them some follow ups.

Joe Defeo at Lexus of Edison made sure my experience was phenomenal. He went above and beyond trying to get me the best deal possible and kept in constant contact. He made sure to coordinate everything with the manager, finance department, and everyone in between. Joe helped me get my dream car, when I hardly imagined it was possible, all within my budget. Not only did he do ALL of this and ensure that I had EVERYTHING ready to go with NO WAIT when I went to pickup the car, but also dropped off accesories I had ordered, on his way home. Not everyone would so willingly take time out of their own personal lives to be so kind and courteous.

3 months later they haven’t resolved the issue. Somehow it takes months for them to process a wheel and tire cancellation. It’s not supposed to be something that takes an enormous amount of effort is it?Be wary of these protection plans and the services that they provide. Upon cancelling you will be put on hold and go through multiple people just to try and get a response back. Why frustrate and waste a customers time with this when they buy a car from you?Very unprofessional regarding this matter and encouraged to file a claim on this to not let them take your money like that.

Great showroom lots of inventory!!

I was in the market for a new vehicle and Lexus of Edison was one of my stops. I had the pleasure of dealing with Sam Altshul. He was very professional, patient, and knowledgeable. If i can make any recommendation to future customers in the market for a new Lexus, I would highly recommend Sam at Lexus of Edison.

Dale is extremely helpful at Lexus of Edison . Wouldn’t choose any other sales person besides him. He makes my expierence amazing every single time & I’m beyond happy !

We highly recommend Henry Sai Li at Lexus Edison to anybody looking to buy a new Lexus. He was very patient, attentive, and explained clearly everything that we needed to know. Overall, the car buying experience at Lexus of Edison was very pleasant and seamless. We are extremely satisfied with the service!

Service dept. is great! Friendly and helpful!

Henry Li was a tremendous help in renewing my lease for a new Lexus ES. He was very patient with me and really made the car searching process so much easier. It was a pleasure working with him, I will definitely recommend others to Henry Li at Lexus of Edison.

What a pleasure it was buying a car from Joe! He was excellent. Very informative and did not make us feel pressured at all. As first time buyers he made us feel very comfortable and was patient with us. Will definitely look for him for our next vehicle!

Had a fantastic experience dealing with Joe DeFeo when buying my new vehicle. Great communication, gave me a fair price, and everything was made very easy.

Very over priced. Seems like they create fun new names to find ways to charge you.

Second Time Purchaser:Cars bought:2021 Lexus RX3502020 Lexus IS300If I could I would give 10 stars for the second time.For the second time I had a Fabulous experience Mr. Riz Rizvi and Ali Abbas were amazing and patient enough to go thru everything. They treated me very well and no judgements by the looks of what this customer here too shop for. When you go to Lexus dealership in Edison without a doubt ask for Mr. Riz and Ali. They were negotiable and got me the deal I was looking .My 2021 RX350 & 2020 IS300 are the best purchases I have made. On the Day of delivery, the Gray RX350 was just like the atomic silver IS300 I had bought earlier, sparkling all around, with plastic wrapped steering wheel and seats was ready and waiting for me to take her off the lot. Mr. Riz and Ali made sure the car was super clean before I arrived.The paper work on the day of delivery was prepared on time I did not have to wait at all.In my 15 years of car buying experience, it has never been so simple to buy a car. No hidden fees no false promises and delivered what they promised. They don’t want to just sell cars they want to sell you the experience of buying a Lexus.Key Points:This was the easiest dealership I have worked with. I was in and out in no time. Ali was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Ali.I had a wonderful experience purchasing a second new vehicle within 9 months. The process was stress free and pleasant. Ali was very thorough and knowledgeable. He was able to find me another vehicle that suited my needs.If your looking for a great experience go to Lexus of Edison now!!!Thanks to Mr. Riz and Ali Once again. Im proud owner of a Lexus.“The Relentless Pursuit of Perfection”

Joseph Defeo was great to work with! Overall a great buying experience and love the car too!

Nice place, great professional service provided by Mr. Syed in person as well as over the phone- Will highly recommend.

Unfortunately reporting poor customer service example set for parts depa. At the end it was taken care but very unprofessional experience felt unwanted....seen manager this site while ordering, awesome personality but rest needs coaching.

The service department at Lexus of Edison is thoroughly competent and professional. From the managers, like Henry Fink, to the technicians who work on your car, everyone strives to be helpful and cooperative above and beyond the call of duty. Theyre the best, in my opinion.

I had the pleasure of working with Henry Li at Lexus of Edison. He was kind, listened to my wants and needs, and he was straight forward. He made the buying process easy and delightful. He was knowledgeable and took his time showing me both cars I was interested in. Happy to see everyone in masks and the facility clean. Thank you Henry Li for your amazing service.

Very quick and efficient. Was able to diagnose my vehicle and break down what was wrong with her in a day 👍

We had the opportunity to visit the dealership for a Certified ES350 on 3/13/2021. Had the pleasure of dealing with Mr Zahid Syed. He was highly knowledgeable and professional in his approach; at the same time very welcoming. Made the whole process look so easy and comfortable. Finalizing the deal. Thank you Zahid