Bought our 1st Kia Soul in 2013 from Lee Kia of Greenville. It was a great car! No complaints at all. Regular maintenance and it ran like a charm! From the mountains to the coast, she took us there. As we researched new vehicles, we decided to look at the new Kia models and returned to the same dealership that we trusted 8 years ago. We met Adam Perez and we purchased the 2021 Kia Soul GT. It is a pretty blue, Neptune Blue. We love the new car! The staff at Lee Kia of Greenville are very friendly and knowledgeable. Great customer Satisfaction.
I appreciate that this dealership is very accessible. I’ve worked with another Lee dealership in Fayetteville and I’ve always had fantastic service. When I moved I wanted to continue my vehicle’s service with the same organization that I had such a pleasure working with over the past several years. They actually exceeded my expectations! From the service department to just having conversations with the salespeople. I’m always in a better mood when I come through your dealership and I just wanted to thank your organization.
Recently Bought a 2022 Kia soul from here. The staff made the buying process fast and friendly throughout, and I received an incredible deal on my new car! Would definitely recommend to anyone looking for the best customer experience at an amazing price!
Went in to get information on Kia Forte to only get there and the price was different from what it was online and when I asked the salesperson they did not know why and essentially said that the dealership does not run the website. The dealership added $3,000 to the initial cost by adding wheel locks, nitrogen-filled wheels, and who knows what else (because it wasnt listed explicitly on the car either) that probably not worth anywhere close to $3,000 worth of mark-ups. Also, the website did not mention an administration fee, nor its price, and when I asked the salesperson what the price would be they said they didnt know. An administration fee should be the same across the board whether a used or new car is being purchased, so for them to not have it posted and for the salesperson to not know it was very fishy. Additionally, when getting the most minimal breakdown of an out-the-door price document (only included: a selling price, doc fee, tax, non-tax fees, and balance), I noticed that the dealership overcharged me on the sales tax. The sales tax in NC is 3%, and they tried to charge over that. The difference wasnt too large, but it also made me wonder where else are they insignificantly tweaking numbers to get a profit. And when I asked the salesperson what was the state sales tax of course they didnt know that either! They did little to negotiate even after I pointed out how conflicting the information was when answering my questions, so we walked.If I could give zero stars I would. They also ran my credit without notifying me nor with my authorization when I was inquiring about a vehicle over the phone. And after I called them about why they did it, they couldnt give me a reason why other than thats what every dealership does .... no they do not! Throughout this whole experience it was one red flag after another, either over the phone or in-person. I would definitely recommend looking somewhere else and doing research on if theres any added costs before showing up and exact numbers of things that shouldnt change regardless of what car you purchase (i.e. sales tax, admin fee, doc fee, etc.) to minimize risk of being taken advantage of. Would never return or refer anyone here!
Didnt get a car but the guy I talked with was Awesome
Great place to buy a new or used vehicle. We carried our daughters car for a recall. They had the part and we were able to pick up on the same day it was carried. Great associates!!
I love the way me n my family was treated its like they open there home up to you. Braylen was a awesome sale man n Horace was outgoing person. I recommend anybody who wants a car to go by there and let help you get a decent ride n one u depend on and always a key thing is that what you to feel comfortable bout your payment.
Brayden was great! Definitely recommend Kia of Greenville. Was able to trade in a vehicle and lower the car payment I was already paying thanks to brayden. It was a fast process and I will be recommending others to come!
Excellent customer service from sales to service. Laid back family environment, much different atmosphere from any other car dealership! They will do whatever it takes to make sure you have an incredible experience!
Great experience! I made an appointment to see a Kia Carnival and everything was smooth and seamless. I ended up purchasing the Carnival and traded in my old vehicle. The whole process didnt take very long and I liked that the sales person, Nicholas, handled all the details with my trade in and getting my new vehicle transferred over onto my insurance. Overall, Iwould recommend them as the team really succeeded in making it a positive experience.
The atmosphere was very friendly, everyone took time to just ask how our day was. Nice people and very helpful..so happy I received my first car from here!
Ryan Laughlin is the go-to-guy for your vehicle purchase. He knows his vehicles and he gives you options as to what kind of car youre looking for. He doesnt just put you in a car. If you go to Lee Kia ask for Ryan Laughlin. Because if Ryan cant get you in a car, you no one can!!! And they are giving away free air pods. #freeairpods
Absolutely love these guys! Just bought our 3rd Kia from Ryan and Jordan and couldnt be happier! Ryan spent an hour with my wife going over all the new technology and features on the new telluride and now she knows more about the car than I do!
Lee Kia of Greenville was great when I bought my Telluride! Robert was our salesman and he was so kind, knowledgeable, and helpful. I bought my Telluride in July 2020 and a year later I’m still in love with it!! Highly recommend this place
After almost giving up, I decided to give trading in my car one more shot. Ryan L. was so easy to warm up to. Cuts straight to the point and helps to make sure you are sure about your purchase. He spent time going over ALL details of car and how to easily maneuver. It was the fastest I have ever been in and out if a dealership. Everyone is very friendly and helpful. Make sure to check Ryan out though. Best decision you can make! Thanks again!
The vibes here are definitely off, they lack professionalism. I would advise you not to waste your time.
I had the best experience ever! Adam was great along with the entire team! If you want a new Kia, go to Lee Kia of Greenville and see Adam!
What I originally thought was a great experience turned out to be the worst! I purchased a new Telluride off the lot and I was told things that I later found out were not true about the vehicle. The vehicle is worth $41,000 and I got charged $46,000, so please do your research before coming to this lot or just order a vehicle online from a completely different Kia dealership. I LOVE my vehicle but I wanted some added features. I was willing to go back to the Lee Kia dealership to trade/sell my current vehicle to get a higher trim, pay for the higher trim, and pay the deposit. However when I got to the dealership, the salesman I was working with, Ryan, told me that they could only give me $31,000 for a car that is worth $41,000 with 350 miles on it. He me told that I was better off selling the car myself. This is where things went left. With trying to sell my vehicle, I was asked for the window sticker for my vehicle since it was so new and they could not give me an accurate sell price without it. I asked Ryan for the window sticker showing that they sold me a $41,000 car for $46,000. He told me that he did not have it and he did not know how to get one but he thinks they would have to order one(which was a lie). So I contacted another Kia Dealership in a Cary and they told me that I was basically overcharged for my vehicle, that Lee Kia of Greenville knows that my car is worth more than $31,000. The other Kia Dealership in Cary is willing to purchase my car for $40,000 so that I’m able to get the Trim that I want. They were even able to send me a window sticker for my car since they are all easily accessible at all Kia dealerships. IF YOU DECIDE TO SHOP WITH LEE KIA OF GREENVILLE, RESEARCH THE PRICES OF YOUR VEHICLE, DON’T LET ANYONE IN FINANCE SKIM OVER THE PAPERWORK YOU ARE SIGNING, and if you have any problems or concerns afterwards, be prepared to be ignored and lied to.
Customer service and sales was A-1. Ryan was able to help me with everything and got me in my vehicle within minutes. So ask for Ryan whenever you decide you want to get a vehicle.
Terrific staff at the Kia Store ! It’s like a family getting together for the holidays when you arrive . Jordan also make incredible deals on Great vehicles!
Ive purchased 2 vehicle form Lee kia. The service is fantastic no pressure to buy and full of knowledge about the vehicles they sell. We our so happy with our Telluride and the service from Lee Kia. I definitely will be coming back for future purchases.
Best experience here. Sales person john was great. Thank you
This entire team was professional, prompt and made my car buying experience a breeze!! Thank you Adam Perez you rock!!
Love my new ride, the salesperson Nick did an excellent job taking care of my needs!
Everyone was so friendly and understanding ad Lee Kia. Brayden was amazing and worked so hard to get me into a car I love! Thanks for everything!
Very happy with a fast, and helpful experience. Got the car i wanted and in and out in no time. Ryan is the man. A++
People here are great just whis they keep more parts in stock but no one will have it all
My experience at this dealership was amazing! Corey Stinson provided an outstanding service! He ensured that I was comfortable with the purchase and made it very easy. If you are looking to purchase the car, go see Corey, he will rock it out 100%, no doubt! Thank you Corey!
I had a very good experience at this dealership there was no sales pressure and the salesman Ryan was very knowledgeable about the car I wanted. I would highly recommend this dealer to my family and friends.
Went in to purchase a vehicle. Met with Adam & walked out with a 2021 vehicle!!!! They made the purchase easy and stress free!!
Customer Service Was On Point...My Sales Rep...Adam Was Awesome....
I am a travel nurse who purchased my 3rd new car from Ryan Laughlin from Lee Kia of Greenville and I must say it was the best experience I’ve had with buying a car!! he greeted me outside less than 5 minutes after I arrived on the lot. He began by sitting me down and asking what features I wanted most in a vehicle. He is very intelligent! He knew everything about the car I was buying and so much more!! Everyone was nice. I could go on and on but I’ll just say that I feel as though I’m in good hands and ready to continue my travels! Thank you Ryan and Lee Kia of Greenville
I was introduced to Braydon Morris. He was courteous, pleasing to talk with and knowledgeable with the Kia vehicles. He asked me what I wanted in a vehicle and we discussed the CRVs. Braydon showed me my perfect CRV, the Sportage LX. Everyone was extremely helpful throughout my visit from the first person on the lot to the financing person to the service dept. All the employees were very respectful and friendly. They all went beyond an enjoyable experience. In the end, I was most happy with my purchase and the dealings of KIA in Greenville. Thank you KIA of Greenville.NC
Great service and an excellent salesman, Nick is the best!!!
Great people, great environment. great work with your service needs and also part needs. everyone helped me with the questions I had. you all go check them out.
The whole team was great! Very helpful. They went above and beyond to make car buying a great experience
Awesome people very friendly and helpful wonderful service
Nicholas Blackford sold me a great car! I went in with a specific price and he did everything he could and got my price exactly where I wanted. Be sure to go see him!!
Yesterday, I had an awesome experience at Lee Kia in Greenville. We went in to price my dream car. The staff tried their best to work with us to get us in that car. My husband I realized that the car was out of our price range. The staff continued to worked with my family to find the perfect car! We walked out of there with the perfect car for our family and it did not break our budget! I highly recommend Lee Kia! They will do all they can to make sure you can walk out of there with the right car for you! Special shot out to Christian, Corey and Jacari. Thanks for everything!
Bought a 2018 Kia Soul from here, service was fast and friendly, told it like it is with no extra pressure to buy. Will be shopping here from now on!!!
Go see Adam so he can get you driving, awesome customer service as well
This place is amazing! The staff was so attentive and made sure I left with exactly what I wanted! I worked with a Guy named Adam and he went above and beyond to help me leave in a new Kia! If you want a new car I definitely recommend Lee Kia of Greenville and make sure you Ask for Adam
Ryan Sales Manager, Kayce Sales Person, Kelly GM all treated me so well, went in on Saturday just looking and by 5:00 Sat. afternoon was driving out in a new Kia Sorento, was by far the best and most stress free car buying experience I have ever had! I am so please at the way I was treated I wish I could give 10 stars. Great People and Place to deal with I HIGHLY Recomend!!!!!
Awesome customer service. Thank you.
Service wasnt bad however wait times could be better
Exceptional service every time. Love my Kia!
Complete WASTE of time. The trade up event currently bei g advertised is a scam. They do NOT work with ALL credit types as they say. If u dont have a 1500-2000 down payment dont waste your time
These people are GREAT. Salesman Ryan L. was wonderful at explaining everything. I will most definitely send buyers to Lee Kia.
Ryan Laughlin is an amazing salesman! A lot of people think that car salesman are just trying to pull a fast one on you, but Ryan is the perfect example of why that is a lie! Ryan is a complete professional throughout the entire process. You can tell that he really cares about his clients and does everything he can to help them find the car that fits what they are looking for and keep it withing their budget. He is also a wealth of information about not only the cars on his lot, but the cars at other dealerships too. He can tell you, honestly, exactly how his cars stack up to the competition. Ryan provides such an amazing experience that I trusted him enough to send my sister to him to help her find a new car for her and her family. I highly recommend Ryan 100% to anyone in the market for a new or used vehicle. You wont find a better sales professional!
Overall a very easy experience. Did not even go to the dealership. Everything was done via cell phone (text, calls, etc.). No haggling/hassling. Best part of my experience was the delivery driver Martin. He was so passionate about his job, had great customer service and was very personable.
They were VERY FRIENDLY, and it didnt take long to take care of my BEAUTIFUL BABY Kia-Dawn, my 2020 Kia Forte....I just WISH I had gotten her from this place instead of KINSTON SALES AUTOMALL...
Service Dept.... VERY CLEAN and my services were done quickly.
Just purchased our 4th vehicle from here. Everyone here is great. Jon Chestnutt was our sales rep and he is amazing!
Even tho I didn’t say YES to a great offer, the salesperson, Marcus Smith was very knowledgeable of the Forte and all its accessories. He wasn’t pushy like other salesmen, patient, & every question I had got answered. The service department fixed my door handle expeditiously and washed my suv in no time...
Adam is the besttttt ❤️
The car needed a part put on the car,after completion as we were leaving, the customer rep ask if she wanted to get a free car wash after waiting for around 35min. He comes out and says the car is getting washed now should be ready shortly. After sitting another 35mins or so he comes back and says his hose busted so he was unable to wash the car he apologized and ask if we would return tommorrow. That would be another 25 min. drive there and 25 min drive back. REALLY IS HE SERIOUS!!!!!
They make car buying experience smooth, good sales staff
Ryan Laughlin is an amazing salesman! I’ve been dealing with him since 2016. He sold me my first Kia at that time, then my daughter’s 2019 Kia Rio. Then recently I traded in my 2016 Kia Optima for a 2020! He’s the best! Go see him!
The kindness and professionalism of Joe our salesman and the gentleman in financing was an experience above any I have experienced. Joe took the time to find out our perfect vehicle and was so helpful during the process. He went above and beyond to make sure we were happy with our new car. And we are ecstatic! Love our 2019 Kia Rio. And the gentleman in finance ( I apologize for not recalling his name) took the time to explain everything we were signing and did not just shove papers at us. All in all the experience was so beyond our expectations. The whole dealership family made us feel like family and in the world today that is so rare. Thank you so much! Words cannot express our most sincere gratitude!
What to say about this place? Robert did anything he could to get the price point to what we needed. I would highly recommend this place as I have never known a car dealer go to the lengths these guys did for a customer. Stop in and you wont be disappointed. If you do go in see Robert and tell him Douglas Barfield sent you in and not me a hundred bucks.
Today My husband and I were helped by Ryan, who gave us great customer service from sending us pictures of the car before us driving from Durham over to Greenville. Once we got there we notice the car was ready for us to take it for a test drive and while on the ride, Ryan explained a lot of the features and benefits of the car. The whole process was smooth and we feel like everyone was nice and honest. Finally, we get the keys and Ryan goes over a few more things that just make the whole experience exceptional! Thanks Ryan and Lee Kia of Greenville.
I went up there to look around on thursdsy not knowing if I could afford a new car or not. I saw one I liked so went and test drove it today and loved it it has everything I want plus tons of extra warranties that works for me and they got the payment right where I wanted it. Ty to Ryan Laughlin for everything they are even delivering the paperwork to my husband who is five hours away so he can sign and not wait till October 5th. I suggest if your looking for a car to stop in and see them they are fantastic
It was beautiful place to go at today 12 14 2020
I bought a brand new Kia Forte here in 2017 still one of the worst decisions I made. Advice to potential buyers read your contract very carefully before signing especially these so called warranties they sneak in. Paid extra for useless warranty. Service department is a joke also I’m looking at my receipt it has another customer name, address, phone, email.
They have the best customer service! The facility is state of the art, and all of the staff is so friendly! Great prices and they always have great rebates and incentives.
I purchased a vehicle from Lee Kia back in May of this year. I stopped by because I saw something posted on Facebook about discounts with a new car purchase. I was not in the market for a new car but just wanted to see what they had available. I was greeted by RYAN LAUGHLIN. He was very friendly and polite. What stood out about him was that he was NOT pushy or did not seem hungry for lack of a better word. We chatted, and I was interested in a couple of used vehicles. One I liked the price, one was ok but a good price and one I loved I didnt want a payment that high. During this time I also chatted with Jesse, who felt like family immediately. I am a real chatter-box and these two men, just let me go at it, they were engaging and I really appreciated them. The next day, I didnt hear from Ryan. When I got off work, I stopped by again. I had spoken with my credit union and was prepared to make a purchase. When I arrived at Lee Kia, I asked Ryan how come he didnt call me to see if I was coming back. He said, he noticed the time I stopped by the day before and figured I was at work and didnt want to bother me at work. So he was waiting until later in the evening to reach out. Now, this may not be a big deal to you but it was a huge deal to me because I have been hounded by car dealerships just because I stopped by to look around. When I say hounded I mean hounded... 5-7 calls in one day. For that reason alone, I would not ever buy from those dealerships.I was excited to purchase a vehicle and really wanted the most expensive one, which Jesse and Ryan knew but they did not push me into buying it. They of course pointed out all the great things about the vehicle but without pressure. I ended up purchasing a 2017 Kia Sorento. The process was seamless. It took less time than any other vehicle purchase Ive made. I dealt with the finance guy, I think his name was Jordan. He was equally as pleasant and helpful.Since my purchase, when Ive had questions about the car, Ive called Ryan and he has always taken the time to talk to me. He even called me on my birthday!! No one does that but Ryan!I hope this message reaches the owner of Lee Kia. He should know he has some TOP NOTCH guys working for him! I will absolutely buy from Ryan again and will recommend him to anyone/everyone. Ryan is one of a kind. His approach is so nice and he knows about Kias. I recently sat in the Telluride and anything I asked him he knew the answers. Its very obvious that he takes the time to actually know what he is selling and that means a lot.If there is a special award for the best salesman, the award would go to RYAN LAUGHLIN!!
Service & Parts Dept. (Ken & Chaz) performance was Excellent!! Thank you both for your professional attention to my 2017 Sorento.Danny G.
Always great service. Best and least expensive synthetic oil change in the area
I do not hate this place. I got my Kia from there. They are wonderful people to do business with. Very pleasurable
Not very professional and facility could use an update but staff was friendly enough.
These people are on their job. They check the car like it belongs to them. They also cleaned it very very good
Just got a certified preowned car and so very happy. Aaron was so nice and helpful, made sure to tell us everything we needed to know about the process. Great customer service! Love our KIA Soul!
I get the best service from Kia. Definitely 5 stars.
The service department is always amazing. Everyone is friendly and helpful. They have never told me of a service/ maintenance that was not needed. Truly appreciated.
Ive been a customer for a long time, stopped by just to look at a couple of new models and the treatment I got was terrible. Ill leave it at that.
Do not buy a car from lee Kia of Greenville they sold my mother a damaged used suv that only had 23000 miles in it. It had been in a wreak and the Exhaust system was damaged due to the wreak that was on the Carfax that they did not disclose to my mother. She was told that it was a very good vehicle with low miles with no issues. It started giving her issues and making a funny noise and I took it to the Nissan dealership and they told me that the exhaust system was bent due to an accident that it was in when it had 10 miles on it Kia purchased the vehicle without inspecting it and letting her know that the vehicle had damageSo I brought it to Lee Kia attention and they told me there was nothing they could do about it because they don’t believe they would purchase a vehicle with such damage do not buy a vehicle from Lee Kia of Greenville they don’t care about helping you and if anything happens to the vehicle they will not help you fix it
It was great they have real fast service there and thats what I love
Tried to bait and switch me on a free prize, $2500, $800 TV, I got $5 gift card
Ive been dealing with Lee Kia for the past 6 or so years now and Ive determined if they cant help me no one can! Friendly staff and great customer service! I would like the thank Shawn for helping me today and being awesome and friendly! Definitely wouldnt have got it without him!
It was a good experience had no problems
Lee Kia is a great place to do business. Very friendly staff from front to back. They will go to every effort to make customers satisfied !
Jared and Chris did an awesome job with getting me a car within my price range and went out their way to make sure I didnt have a down-payment! They were knowledgeable about Kia and answered every question with honesty! Lee Kia is a great place to get a car from and I will definitely deal with them again in the future! Thanks Lee Kia of Greenville you have definitely gained my trust and money! 😊😊😊
Pushy car salesman as expected good deal on a car tho VRMMM🚗
Great service, great people. I bought a new Kia Soul! I love it;
Fast and but one of the associates was not too friendly. At any rate i went to get my oil changed not make a friend. The service was nice and the complimentary food and drink items looked okay, i didnt have one. First oil change is free so that was also a plus.
Just the best staff. Judy is awesome. Just call they will fix you up. My car is wholly serviced under KIA Keen eyes.
Tara & Keith Helped Me Get Into A Kia Soul, Both Are Excellent At What They Do. I Really Do Thank The Both Of You For Everything, And Thanks For The Great Customer Service . When Others Said No KIA Said Yes.
Adam Perez took time to help us and gave us sufficient time and info to make our decision without the typical hard push of a car salesman, so we appreciate that (4 stars). Apparently there was mistake made with our initial offer, but Chris, the sales manager, agreed to honor it after a few emails to clear up the issues (3 stars). We give Lee Kia of Greenville an overall 5 stars because the fact that they did honor the original offer and also because they brought the car to Cary for us when they know that both of us were sick. That is customer service that you dont see so much in today society. Thank you and we are happy that we selected you for our purchase.
Mike was really helpful with finding a car for me within the price range I was looking for. He went the extra mile and was sure to answer all of my questions. He was very knowledgeable about Kias and had great customer service skills. Lee Kia is definitely a great place to get a car from. They were very honest, and helpful. Thanks Lee Kia of Greenville.
This is my second Kia Soul. Ive had this one now since 08/31 and its great! The only thing I wish I had done different is wait on the 2017 models! Jarad is quite the salesman...he convinced me to buy a black car...a first for me!! Cant keep them clean! The whole team at Lee Kia does a great job!!
They sold me a 2019 Forte in March of 2019 and today they sold my son a 2019 Forte thanks to Shawn Thompson for getting the deal done and thanks to the wonderful staff at Lee Kia Of Greenville
- Address:615 Greenville Blvd SW, Greenville, NC 27834, United States
- Site:http://leekiaofgreenville.com/?utm_source=gmb&utm_medium=organic
- Phone:+1 252-378-3600
- Kia dealer
- Car dealer
- Car repair and maintenance
- Oil change service
- Used car dealer
- Monday:Closed
- Tuesday:9AM–7PM
- Wednesday:9AM–7PM
- Thursday:9AM–7PM
- Friday:9AM–7PM
- Saturday:9AM–7PM
- Sunday:9AM–5PM
- Oil change:Yes
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