Our experience at South Oak Dodge was perfect!!! Robert Booth was very welcoming, courteous, and knowledgeable from the beginning to the end. The process was done in a timely manner. Mr. Booth took his time showing my daughter options in the vehicle and explaining the vehicle to her. Once we finished with finance, for which Bobby Weinert was extremely informative and inviting. He took his time explaining the details with us and answered our questions made us feel comfortable not nervous when it comes to the warranty part of car buying. Thank you Mr. Robert Booth, my daughters first car purchase was smooth and stress free!!
Went to look and possibly purchase a vehicle, 2017 Chrysler 300s priced at 14,881 and some change with a bit over 100k miles. Test drove and got to talking numbers. I asked multiple times before you run my credit if any fees aside plates and tax are on top of vehicle price. John stated I don’t think so and went and hand my info ran and I was ok with running a credit app. Came back with the numbers saying there is a 4k market adjustment so car was now 18,881. I was definitely not interested and more upset they ran my credit when I asked before hand. And manager stated it’s on the website. Do not see it under the vehicle disclaimer. Or on cars.com app where I originally seen the vehicle. Don’t get me wrong great people but very sad on how they handled the process. Blamed the chip shortage and car shortage on 4k markup. Definitely wouldn’t have looked at the car if the real price was posted. I also asked what the cash price is and manager says market adjustment is higher on cash purchases since more money is made on financing a vehicle.
Bought a truck the other day from this dealership and everything went smooth. Ron Alassaf helped me out and he was great. the process did not take to long and I am a happy customer.
South Oak Dodge is amazing! Big shout out to their top salesperson John Lipe! He took good care of me and put me in the car I wanted and it didn’t take all day! Thanks John!
I recently Purchased a Jeep Gladiator from South Oak Dodge. I went to them after getting the run around from one of their competitors. John and the Team surpassed all my expectations on how the car buying process should work. They answered all my questions and went above and beyond to ensure I was confident with my purchase. The entire process was smooth and it was surprisingly enjoyable. I have never bought a car from another dealership that went this smooth. I usually leave stressed out wondering if I really received a great deal or if I was taken advantage of. I didnt feel like this when I left South Oak. This dealership has made me a fan for life and I wouldnt consider going anywhere else when I am need of a new vehicle. Thanks again for the great experience.
I wish I could give 0 stars, I have been a loyal customer for years bought 4 trucks for my snow plowing business and a few cars for everyday drivers. Well this Dealer has now decided to add a market adjustment fee to a sale to the tune of 5000$. I went to buy another truck only to find out about this fee and they also low balled me by 5 grand on my trade in. Carmax offered me 5000$ more sight unseen. I sold vehicle to carmax and bought a used truck at a pretty good price. This dealership is gouging customers I have gone to 4 different dealers and South Oak is the only one with this fee. Dont buy from this dealer I sure wont.
One of the worst dealership experiences. We wanted to buy a 50,000 dollar truck. We went to see it on a Saturday and we got the run around. They made us sit down took our info and then told us the owner took the truck home for the weekend and they will have it back Monday morning first thing according to the sales manager who had now been looped into this for someone reason. Monday morning I get a call around 11:00am saying the truck is there. I said okay I am at work let me send my dad over to see it.( truck is being purchased for him and under his name). he goes always from the northwest suburbs to Matteson where the dealership is just to be told the truck is gone for the day the owner took it home. You knew someone was coming to look at the truck, you still made someone drive all the way over to you and take time out of there day to come there and you don’t even have the car available. TWO TIMES! This is absolutely ridiculous, it’s like they didn’t want business i guess!
Amazing and quick experience! Fares Yasin is one of the best salesmen Ive ever had the pleasure to buy a car from. No pressure, super laid back, awesome up front straight to the point guy! I would 100% come back for the next round!!He was so patient, extremely knowledgeable, took the time to answer all my questions, and more. They genuinely wanted me to be happy with my purchase and did everything they could to make sure that happened.The whole place was full of incredibly nice people. I had been to several other dealerships and this was the first one where I felt like they weren’t trying to take advantage of me in some way.5 stars all they way! Love my Challenger!
I would be incredibly cautious of going here to buy and/or trade in a vehicle. The sales people dont seem to be very knowledgeable about their own products and will likely leave you sitting alone for a half hour without any real update on their progress. While I could deal with all those issues I couldnt deal with how they try to take advantage of the costumer. I was offered less than half the market value for my trade in. Im fully aware trade in value is less than retail price but this was predatory. I would caution anyone going there to make sure you know what you have so you dont get taken advantage of. There are many dealerships out there better and more honest than this one. Throughout the entire experience there was not one positive thing that happened.UpdateThis wasnt a new salesman. The most important thing this dealership could do is not try to rip off their costumers. As blatant as it was I dont see any change from this place.Dont waste you time or money here.
I made a purchase over the weekend and the staff was extremely helpful and informative through every step. Evan also assisted with my purchase and he was exceptional making this process smooth and done in a timely manner. Everyone was so friendly and professional, I highly recommend for anyone who is looking for a dealership to head over to South Oak.
We went to South Oak looking for a Ford Explorer. We ended up leaving with a Jeep Renegade. John Buchanan was amazing. He helped us so much. He was very informative about the Renegade. This was the easiest and fastest we have ever purchased a car. John made us feel like family. We will definitely be recommending South Oak especially John.
If youre shopping for a new or used vehicle dont even waste your time with this place. I walked around a truck for several minutes before going inside to inquire about a truck. Not only was I not greeted by a sales rep. I was already inside and sitting in a truck I was interested in, I was told they need all of my info to pull a key and for me to hear it run. Worst customer experience Ive ever experienced. Especially for a customer who was ready and capable of buying the truck I was interested in. I guess thats how you treat someone with 10k down, a trade in, and great credit!!
John Buchanan was highly recommend to me and after working with him to get a new car I see why! Extremely professional and knowledgeable. I had a laundry list of questions about multiple makes and models John was able to answer for me. When it came time to make a purchase John was able to work with me to hit my target price, finance terms, and monthly payment. HIGHLY recommend John Buchanan and South Oak!
I inquired about a Jeep Patriot listed in cars.com and from the start, the team at South Oak jeep dodge were quick to respond! I was communicating with Shannon and she was very kind and accommodating in making an appointment to see the vehicle I was interested in. Unfortunately, since I was driving from a far distance and there were unexpected delays due to traffic I missed the appointment time… twice. I showed up right before closing but Shannon had already left . I was then assisted by Dan, who was very helpful and accommodating and stayed late to help guide me through the process. He was very kind and patient, and all along the way he was getting all the necessary documentation completed while we were reviewing the vehicle. I never felt pressure, I wasn’t intimidated. Everyone was super nice and kind! When I agreed to buy the vehicle, I was met with the finance manager Bob who was also very accommodating and patient. Thanks to the whole team and South Oak for a painless transaction! I love my Jeep!!
Brought my vehicle in for a no start. It was determined that it was the starter and another issue. My car has been here one week with no loaner or rental although my warranty agreement will pay for it. Misleading staff service manager that dont return phone calls. Was going to purchase a new 2022 RAM 2500 here but after dealing with the service department I think I will take my business elsewhere first and last time at this dealership.
I would like to thank Ron Alassaf for getting me into my dream car. He sold my dad a car about a year ago got him in and out, and he did the same for me got me into my dream car a hellcat. Again the process was quick. I told him what I was looking for he didn’t push another vehicle on me he made sure I got the car I wanted. Thanks again
South Oak dodge was amazing and very helpful in getting me what I wanted at the right price. I dealt with Ron Alassaf with the purchase. He went above and beyond to get me where I needed to be financially. I would definitely be coming back in near future. Price tags and warranty prices were better than any other dealer in area.
Ron was amazing to work with! He was very time efficient.
John B. and the team were great. There was no pressure and they worked really hard to help me purchase my car. He stayed with us until we drove away. The only reason I gave 4 stars instead of 5 is because it would have been nice to have a full tank of gas when we left. This is the only dealership I have ever purchased a car and didn’t have a full tank of gas. It may seem trivial but it’s the little things that leave an impression.
I made a deal for two vans. I obtained financing and called to tell them I would call the next day to purchase. Two hours later I get a call saying that one of them has sold. Apparently they dont hold vehicles and they dont tell you that. So I could drive there tomorrow with cash but if a person walks in while Im on my way, they can still buy it. I understand not holding it for an extended period. I wouldnt object them asking for money to hold it. But living a couple of hours away with no guarantee that the vehicle will even be there makes for poor business.
Sarah Jones was simple amazing. She was very professional and easy to communicate with. I took delivery of an awesome Mustang GT. Sarah even came in on her day off to close my deal. Sarah showed an plethora of knowledge of this muscle car. She took me on a great test drive and showed me some wonderful performance features on the car. I am absolutely convinced if I wasn’t dealing with Sarah I would have not purchase this wonderful car. Thank you Sarah.
I bought a new Jeep at South Oaks Jeep and had an excellent experience. Id recommend working with Ron Alassaf. We had a discussion about the car, he explained everything very clearly over the phone. I walked in and out with a new car within 1-hour of my arrival to the dealership. Ron went above and beyond the call of duty! He delivered the Jeep to my door in person and walked through all of the finer points on the vehicle!! 5 star service, for sure!!
I want to thank Sarah Jones who was extremely helpful. Sarah had great knowledge and superb customer service. I was able to drive the car off the lot within hours with her help. Much gratitude and respect. Thank you!
I bought a car from South Oak Dodge and my salesman was Robert Booth. He made the process so easy and quick that I would refer him to everyone. Excellent dealership!
I came in to buy a Dodge Charger and I was attended by John Lipe, he was a great help, is very kind, and he is highly experienced and will help you out without any trouble. I am 100% satisfied with his service and would recommend checking him and this place out
We needed to trade in my vehicle.After a horrible experience at GERALD HONDA, we decided to take a look at SOUTH OAK DODGE.John Buchanan was professional and kind..Honest and friendly.He gave us $2,000 more for our trade in. He listened to where we needed to be as far as our monthly payments. He didnt run back and forth to the finance department: instead, he made us an offer and introduced us to Bobby in finance.A truly unique and pleasant experience!Thank you, John!
Disgusting liars! They make you drive for one hour to try to sell you something with 10k more than they promised.Don’t waste your time.
Ron was extremely efficient and expedient in getting me the truck I wanted and needed. It was the most efficient experience I’ve had in a long time. Thanks
Definitely great Customer ! No Hassle! My Consultant Robert Booth Answered every question to the T. I Highly Recommend to Shop with them. Im coming back for sure !
I don’t know where to start, I went to two dealerships South Oak was the second and when talking with Fares I sensed he was being straight with me and he had amazing patience! Fares showed me all of my options for what I was looking for and while the exact Wrangler I wanted was not at the dealership, Fares worked hard and quick to locate the Wrangler I wanted in my price range, it even had a few extras that I did not think I would be able to find in my price range! He did not rush me while I worked to decide what I wanted to do and he went well above and beyond and I really appreciate it! Fares, you have my business moving forward and I will tell all of my family and friends to come see you! Thank you so much!!!! Anyone reading this, go see Fares, he will get the job done!
Robert Booth was really awesome and helped us buy a vehicle. He patiently explained the features of the truck and helped us get a good deal. We highly recommend him if you’re looking for the right vehicle.
Ron, is a great salesman. Hassle free on and out. I spend very little time at the dealer he was right to the point. Great experience!
My overall experience at South Oak Jeep was exceptional.. our sales person Fabian Diaz.. was extremely knowledgeable and answered all our questions, the financing and signing of all the paperwork was stress free.. I highly recommend South Oak Jeep.
Just bought a new Grand Cherokee this week with the help of Ron Alassaf! He was awesome, very helpful and got me in and out with what I wanted quickly! I am very happy with my purchase, Ive been wanting this for a long time! Thanks to everyone who helped at south oak!
One of the best car buying experiences I have ever had. John Lipe surpassed my expectations on getting me into my new 2021 Ram 2500. Will recommend and continue to be a customer of South Oak...
My experience with South Oak Dodge was the most professional experience with a sales rep, I have ever witnessed. My sales rep Ms. Sarah Jones excellent at catering to a customers questions fully understanding the process of getting you in exactly what come to South Oak Jeep Dodge Ram for she and others waited on me hand and foot to complete a no time consuming process to get me in what I come for, and riding off in my new truck. I truly recommend this sales rep Sarah Jones or any of the reps that work there everyone there was so helpful and nice I will truly return...Gratitude to the whole staff.See you soon!
I worked with Ron today. He was awesome! Got me the car I wanted and provided solid and proven information about my old car. Everything worked out great! Ask for RON!
I purchased a new car online and over the phone from the dealership. What could not be handled online, was facilitated by Ron Alassaf. Ron was easy to work with and honest. The credit team was easy to work with and we handled the contract remotely. I contacted several other dealerships before South Oak and was not treated well. South Oak handled the transaction professionally and did not add additional fees to the transaction. I will be back when it is time for another vehicle.
South oak made a very stressful experience one of the best dealership experiences I’ve had. The process was pleasant. They did everything in their power to make sure I was satisfied with my purchase. And I am! Thank you to John Lupe and Bobby Weinert. They are both patient and I would recommend them 10/10.
I would like to thank Sarah Jones and the South Oak team for helping me to get a new 2021 Jeep Cherokee.Sarah worked with me so I was able to get model, color, everything inside I wanted and at the monthly payments I could afford.What an awesome job Sarah.I would recommend going to South Oak Dodge and Jeep to purchase a new vehicle.
Today I walked in South Oak Dodge with my 2019 Jeep Renegade and walked out with a 2021 Jeep Cherokee all thanks to the outstanding staff Randy C And Fabian Diaz we totally awesome.
I recently purchased a new Jeep renegade from South Oak Dodge. Robert Booth was very helpful in helping me get the best deals to purchase this car. I definitely would recommend South Oak Dodge for your auto needs.
This has been one of the most pleasurable experiences. Our salesman, John Buchanan helped my senior mom and I with such patience and kindness. He was very accommodating in helping us to meet our needs and our budget. We came in for a used car and left with a brand new 2020 Destroyer Gray Dodge Journey. I am forever grateful and thankful to our salesman, Mr Buchanan. If you looking for a car, go see John Buchanan at South Oak Dodge. He gets all the accolades. 🙌🙌🙌🙌
Recently traded my car for an upgrade the service was excellent! I worked with John Buchanan he was amazing. Gave me all the information I needed and broke down everything for me. He went above and beyond. I would highly recommend this facility
This was my first time buying a new car and it couldnt of went any better. Soon as i walked to the door I was greated by a team ready to get to work. John Buchanan was my sales professional and he made sure I got the car I wanted. Overall it was a fantastic experience that day. I love the charger gt, its a great car and I would recommend South Oak Jeep Dodge Chrysler Ram to everyone looking for a new car.
After reading all the great reviews, I thought this would be a great dealership to take my son to make his first car purchase. We did our research on cars & I was ready to surprise him with a substantial down payment. I was disappointed with my decision! Over the past 6 months I along with 4 family members have made car purchases from luxury to used cars. We all had the overall same sales experience from each dealership. Today we were escorted by sales person on the test drive. Never happened before! We were only allowed to circle the block. After waiting 10 min we were advised that all sales managers were busy and unable to speak with us. Who has ever left a dealership without being greeted by at least one Sr. Sales staff. My salesperson was friendly but very new. It’s clear cultivating new sale employees is not a priority at this dealership. Based on our experience It was also quite clear we were profiled as non buyers when we walked through the door. South Oak do better!
I came to South Oak Dodge via my Moms suggestion! It was the best decision of my life! Ron was my Sales Rep, and he was amazing! I trusted his guidance and financial expertise and it helped me so much!
Sales associate Fares was Awesome! Straight forward, and very personally hands on! I would shop with him every go around! He made sure he got the job done! Im very satisfied
Fares at south oak dodge was a great help! Since we walked in the door he was very helpful and professional. He made the entire process of buying a new car so seamless and easy. I would definitely recommend you go see him!
We went to the dealership not expecting to purchase any vehicles but just get a feel of what South Oak had to offer. We had Sarah Jones as our sales professional and she was new but eager to help us. We test drove some vehicles and then she introduced us to the finance manager and he was great with finding the right vehicle for us in our price range. Overall we ended up buying a vehicle and provided Sarah with her first sale. Highly recommended!!
This place has excellent customer service compared to previous dealerships I’ve bought from. We were greeted right away by Sarah! I never felt pressured at any moment. She had a great attitude throughout the whole process! Leo was also very helpful and explained everything where it was easy to understand Spanish and English!
This is the 3rd vehicle we purchased from South Oak. Thanks to John Lipe for all his patience with my new purchase and Leo in Finance for all your assistance. Its always a pleasure.
Robert Booth had awesome service! He made my experience very easy and made me feel comfortable when having any questions!
Such a horrible experience here!! The customer service was absolutely terrible. I had to call back several times to check on the status of my vehicle because it wasnt finished in the time they said that it would be and I received exactly zero of the promised calls to update me. Each time I called, I was transfered to a full voice-mail box or simply hung up on. It got so bad at one point that I ended up calling back 8 times in 5 minutes because I kept getting hung up on.The person who checked in my vehicle was friendly, but beyond that, every single person I spoke to or interacted with behaved as though I requested they sacrifice their firstborn. In the end, I ended up paying a diagnostic fee for a vehicle that remains undiagnosed (and unfixed, the issue I brought the car in for persists) and when I requested a loaner vehicle in the absence of my own, I was immediately shut down and told that they dont provide that service.When I was finally able to pick up my car, I waited 20 minutes for someone to bring it around the front before I walked onto the sales floor and asked someone completely different to help me locate my vehicle. My car, which had 3/4 of a tank of gas in it when it was dropped off, had just under 1/4 of a tank when I drove it off the lot, just about a day later.I was so frustrated that I took the time to complete their experience review that was emailed out and gave them a terrible review. I marked that I did not want to receive a follow up call because I was honestly tired of dealing with this place but not an even one hour after completing the survey, guess what I received? A follow up call.The person that called did not introduce themselves, I had to ask. They asked me why I gave South Oak a bad review which is honestly a stupid question because I completed the survey, explaining my reasons for leaving a bad review. I told the person on the phone that I marked on the survey that I did not want to receive a follow up call and before I could finish my sentence, they said ok fine, nevermind with unwarranted attitude and hung up, effectively cutting me off.If I could rate this place 0 stars, I really would. Do not recommend servicing your vehicle here, you will be at their mercy and mistreated.
DO NOT GO HERE TO BUY A CAR!! They practice false advertising. They post a low price online to lure you in. They even have a young inexperienced salesperson who confirms the price. When you go to pay they try to mark up the price with fake fees so they can rip you off. They have no problem wasting your time, being dishonest, sneaky, and LIARS!
I saw a SUV online that I was interested in. I inquired about the vehicle and scheduled an appointment to see it. I received multiple reminders of my appointment and showed up early to the dealership. Upon arrival, I’m told that the vehicle I was interested in was “sold just this morning” and they offered me another vehicle that was $5000 higher than what I according to their website was “prequalified” for and intended on spending. It felt like the old bait and switch to me; advertise to get customers in the door then convince them to buy something else at a higher cost. I also received an email 15 minutes AFTER my scheduled appointment to inform me that the vehicle I was interested in sold! They just lost out on a substantial down payment because of this. Needless to say, I will shop elsewhere.Signed, A Healthcare Worker who took time off work, lost wages, time, and gas money in attempt to purchase a good running vehicle.
Purchased a Jeep Wrangler from the South Oak family today. The process was a pleasure from start to finish. Shannon the Internet Sales Mgr, Evan the salesman both did a fantastic job.Nicely done team! Highly recommend this dealership. Friendly, respectful and takes care of things quickly.
This week I purchased a 2021 Wrangler! :) I can honestly say that this was hands down the best experience I’ve ever had, at any dealership. The environment was welcoming, friendly, and respectful. Just an amazing atmosphere at South Oak Dodge. I worked with Evan Davis. He was incredibly helpful and took the time to make sure I understood what was happening every step of the way. He is a man who takes pride in his work and in his communication with people. You can tell he loves what he does for a living and that is so amazing to see. Customers want to work with someone who has that drive andhustle. Thank you Evan and the South Oak family for making it happen! I’m so in love with my Jeep!!!
Ron Alassaf is a really great salesman, he wasnt pushy, and didnt make me feel pressured into buying a car. He worked really hard to help me get the car I wanted for a price in my budget. If you want a no nonsense, straight to the point salesman Ron is the man for you. Ive had my new car for a week now and I absolutely love it!
Went to South soak Dodge today and was blown away with the customer service and help that Ron Alassaf!!!! He was so nice and helpful! I will definitely refer all of my friends and family to him! Everyone was so nice and friendly! I have never had and easy and painless experience when buying a car! I’m amazed! Great job guys!
Thank you John Buchanan for the great service. And for making sure i acquired the car I was looking for. And taking the time to make sure it meet all my needs. Awesome sales experience, thank you
Had a great experience purchasing a work vehicle, we dealt with John Buchanan who was fantastic. Will definitely return when we need another vehicle!
Jillian was very sweet and helpful she walked me through the whole process and found the right fit car for me everything went perfect
I had a great experience with this dealership on Friday, 2/19. I initially came in for a cosmetic repair on my 2007 Chrysler 300. When I let the intake person know that I planned to trade in the vehicle in the near future, he assured me that the repair would not be worth it and asked if I wanted to see a sales person. He set me up with John Buchanan, who was great. He did a thorough assessment of my needs and wants in a new vehicle and made recommendations based on that information. I never felt pressured and the dealership was able to meet my price point.The environment is very clean, they were practicing social distancing and everyone was wearing a mask. Over all this was a very good experience for me and I left South Oak Dodge with a deal I felt was fair and a vehicle I love.
Im very happy with my purchase at South Oak. My salesman was John Buchanan, who was fantastic at his job. The best salesman Ive ever met. Theres also Leo in financing thats a great guy to work with. No one was pushy, no one tried to upsell me, nor did anyone do or say anything that made the process any harder than it had to be. Id say that this is a great dealership to buy from.
Thank you so much John Buchanan for helping us get our new dodge journey. Rides like a kitten. Great service and smoothly executed. Appreciate the awesome service, thank you.
I was treated very nice. I was basically in and out and I even received a signed baseball card. I highly recommend this place for anyone looking to drive hom in what you want and like.
I worked with Sarah and Ty and they both were absolutely amazing. I had the best car buying experience working with them, I will definitely work with them again. When I plan to trade out of my vehicle also thanks for continuing to follow up with me to make sure all my needs were met... Thank again
My experience at South Oak Dodge has been excellent from purchase to all service needs as Tom Vick is outstanding to collaborate with on any question regarding my vehicle. Tom recently went above and beyond with an emergency roadside assistance need in providing me expedited tow information that involved a potential personal safety situation and I cannot thank him enough for the concern and actions taken. Great service and support, thank you Tom!
Had a great experience purchasing a new Jeep Cherokee with John Lipe. He made the process easy giving me several options within my budget. He listened to my vehicle needs, made the trade in process a breeze. Highly recommend John.
I bought a new Jeep Compass at South Oaks Jeep and had an excellent experience. Id recommend working with Ron Alassaf. He walked us through the entire process and was super helpful and informative. Definitely deserving of 5 stars!!
I bought my Jeep Grand Cherokee from this dealership and it was a good experience. As a result, Ive continued to be a loyal customer and bring my car to be serviced here for over 10 years. Please also keep in mind I travel ~20 miles to get to this dealership. My overall experience with getting my car serviced here has been average at best. The average wait time for ANY service is 2.5 hours (with or without an appointment). Ive inquired about accommodations for long wait times however there appear to NEVER be available vehicles and unfortunately I dont qualify for shuttle service because Im out of range. Thats unfortunate considering I pass up other dealerships for service to come to this one which does not give off the best message (in my opinion).Fast forward to my latest service appointment where I spent ~$1,500 to repair a vibrating sensation that went away slightly but is now getting progressively worse. Unfortunately for me I do NOT have the time to bring my car and sit through another 2.5 hour appointment. Additionally, I dont want to be charged for an issue that should have been corrected during my last visit. Its frustrating to say the least especially considering Ive been loyal to this dealership for 10 years. I was/am considering a new Jeep within the immediate future but this has me questioning that decision.
Faris Yasin is the nicest sales guy …he was patient, knowledgeable and cordial. He attended to our needs in finding the perfect family car and it was a seamless honest transaction the whole way through. Hit him up …he will give you what you’re looking for that suits your tastes and needs. Thanks for your time and expertise Faris.
This review is for John Buchanan who assisted me in my purchase of a 2020 Jeep Renegade. I was skeptical about coming to the Dealer due to wanting to remain safe in this time we are experiencing. John was indeed helpful and made the transaction smooth. He went above and beyond to get the things I wanted in a new car. He brought the car to my home, allowed me to test drive it and was very patient with my concerns. He exceeded my expectations. I was happy to not have to sit in the Dealer for hours. In addition, John transferred my plates and sticker and I was very appreciative. A few months later I contacted John and informed him that I had not received my paper work on my new vehicle. John personally brought the paper work to my home. I rate John Buchanan 5 stars for his expertise and I will most definitely recommend others to him.Gail KiloHappy Owner of a New Jeep Renegade.
John Buchanan is an absolute super star. Great guy to talk to while providing excellent customer service. I love my new vehicle and I was happy purchasing from a salesman like him! He is the reason my experience was 5 stars.
Great Experience! John Buchanan was courteous and professional. He also has a great sense of humor. Thank you for all your help John.
Ron was an amazing sales associate. I came into today just trying to get out of my old car and into something that’s actually reliable. He did an amazing job working with me even though I was so indecisive. I appreciate the time he took out and the patience he had with me. I’ll recommend anybody to come see him.
Literally here right now with Sarah Jones. She’s been helpful since I called in yesterday.We went on a test Drive as soon as I got here today and now I’m waiting on them to finish washing the car so I can leave with it !!! lol...Sarah is amazing. Thanks a lot. I’m sending anyone who asks about a car straight to her!
I had a wonderful experience with Tylan he was great from start to finish. If I could give him 10 stars I would. Tylan was very helpful and very knowledgeable about the vehicle i was purchasing, he took his time and answered all my questions made me very comfortable and helped me get familiar with the vehicle before leaving. If you go to this dealership make sure you ask for him. He will take care of all your vehicle needs.
Great experience- John from the sales department did a phenomenal job of walking us through the available vehicles and options. You could tell he was VERY knowledgeable and cared very much about what was best for me and my family, not just making a sale. Jonathan from the service department came by a number of times during our time there and provided some valuable recommendations for us to consider as well. We’ve bought cars from South Oak before, and will continue to do so because of the people like that who work there.
Had a great experience. Worked with Fares Yasin and he was awesome to work with
My experience was great. John Buchanan was an amazing car representative. He was very pleasant and made my time enjoyable at the dealership. I highly recommend him.
I always have a great experience here when I get my car serviced, but today I had the best experience ever. Fares Yasin was awesome. He was patience & friendly as he showed me a new car & all of its features. If you are looking for a car I suggest South Oak Dodge. Ask for Fares, he will help you find what is right for you.
I went to south oak today and bought a dodge journey and my salesman was awesome!!! He was exceptional with working me and getting me into a new vehicle! Thanks so much Mr Fares Yasin!!! Good job!!
Nice people to work with, friendly towards my family. Plus I’m in love with my car!
Ron Alassaf was great to work with. He got the job done and I was able to purchase a new 2021 Jeep Compass. I thank him and the other young man who is awesome. I’m grateful to have meet both of them.
Oh my goodness! I could NOT express myself enough about how incredibly happy I am with my experience. Tom Vick, Tony Thomas & Randy Cowley went above and beyond to not only make my purchase of my Dodge Journey SE 2020 easy and as painless as possible, but they helped me purchase my first car EVER!! They did EVERYTHING they could to make this happen and it still feels like a dream!!Tom referred me to Randy to begin with and Tony sealed the deal! I was so unsure if I was going to even get approved, but I did.Everyone was so pleasant and patient and showed the same amount of excitement that I had that day. I WILL be doing more business in the future at South Oak Dodge and refer everyone I know to come to this specific dealership!! Thank you so much guys!!
We had a great experience at South Oak! Ron was super helpful and made the process easy. Even with limited inventory he was able to get us exactly what we needed.
Ron Alassaf at South Oak was outstanding. The process went very quickly. I was in and out in a very short period of time. He explained everything with great detail and made sure he answered every question I had. I strongly recommend going to South Oak and ask for Ron before you make your next vehicle purchase.
What a great experience!!! We went to purchase a car at South Oak Dodge for my daughter. Jim P did a great job. He showed us several cars and got her a really good deal. He was patient with us and really took a lot of time to help us get what we were looking for. Definitely recommend.
Had a great experience of purchasing a Jeep Compass with John Lipe. Gave a brief explanation of what I wanted and he found the perfect vehicle. In the past he has also helped my parents and my brother in law. Dont feel pressured to buy made me feel comfortable and a dealer I can trust. Would definitely buy here again and would recommend this dealer
As far as dealerships go, my experience was not bad. I got a good deal on the exact vehicle I wanted, and that worked for my budget. No extras like a free car wash or oil change were thrown in with the deal but I did make them give me the deal I wanted so I was happy. Hope to go back soon to trade up to a Grand Cherokee later this year.
Had a great experience at South Oak. Ask for Fabian Diaz!!! He was very helpful with getting me in the car that I wanted. This is a great location. Highly recommended!!
This Is My Second Vehicle From South Oak I Purchased My 2013 Dodge Journey Back In 2017. My Sales Man Was John Buchanan And He’s Awesome! I Was Able To Purchase A Dodge Durango John Promise I Will Drive Off The Lot With A Car And I Did! And I’m Forever Grateful For That. Thank You And can’t Wait To Shop Again
Do not go here they only care about making a sell. I went in to purchase a car and my grandmother co-signed for me since I was young with no credit. Me and my grandmother both signed documents. 4 years later went to trade my car in to only find out that my name wasn’t on the vehicle at all. So for 4 years thinking I was building my credit to find out I wasn’t and was back at square one! Will never purchase from them again !
Today Ron Alassaf made my purchasing experience extremely easy. It was a pleasure doing business with Ron. His knowledge of the vehicle and product was outstanding. Due in part by Ron I will return to South Oaks for my future purchases. Thank you Ron.
The entire team was very welcoming the minute me and my mom walked in the door. I had the pleasure of being helped by John Lipe and Jessica Rodriguez. EXCELLENT DUO if you ask me. They were able to get me into the car I wanted. They made the buying process super comfortable and trusting. I really appreciate them!! Great job guys!