Went to World Hyundai to buy Hyundai Palisade Limited. Erik was great in selling the car, he gave me the best price, provided all the information. I was in an out with financing in under 2 hours. Exceptional service. I would buy for the dealership again

I love it here. They went the extra mile for me. I bought my first car here and they did everything for me. I love all the people here. You need to come here. So much respect, love, advice. It’s just great. Come here

Eric and Chevy Thomas helped me today and got me placed in a new, bigger, and already tented vehicle! Both gentlemen were nice and patient but they were quick about the process. Go visit Eric and Chevy T if you want great customer service with fast results that actually benefit you! 🤟🏾

After being turned away by almost every dealership on the south side of Chicago I was contacted by a loan coordinator named Emma who partnered me up with the best sales representative I’ve ran across in along time by the name of Patrick lowczyk awesome guy and honestly the guy sincerely wanted to help me into a car and I was successful my credit isn’t the best my down payment wasn’t really strong but we were successful good customer service is hard to come by this place is worth every bit of time and money. Can there ASAP these guys are here to help

Erik and Chevy are the two most knowledgeable, hilarious and patient reps that I have ever come across! I recommend anyone and everyone to come and see them!

Tyrone And Teri is the best! Friendly and welcoming environment. Tyrone is very knowledgeable regarding the Hyundai Elantra and willing to answer all my questions.Teri - Sales Manager is Awesome! She is a real problem solver! Any questions or problem that I have, she has an answer and resolved it. I will definitely be a long time customer.

Thanks to Patrick and his hard work. I was able to drive off the same day. And at a affordable price that I could not find anywhere else. If your ready to drive today come in to world hundai. And ask for Patrick

DAngelo and Matt were my salesmen and they were awesome! They were patient with me and very knowledgeable when it came to the cars. Trina made my appointment for me and she was so sweet and helpful and not pushy at all. She does a great job and her job!!! If I ever decide to trade my new car in I will definitely be back to World Hyundai!!!!

Deal was great! Fast, easy, trusted and reliable. Erik and Shaveer are the best! Make the deal fast for you and help you with every single thing. Including insurance. Love it!

De’angelo was great got me In and out, very very nice guy. I would recommend family,friends etc.. love your customer service

I came to trade in my car, my associate was Tyrone. He was wonderful. From the first sit down until I received my new 2020 Tuscon, he advised me every step of the way. Awesome!!!

So my family and I was on the market for new car and began to get a little discouraged. Then I came across World Hyundai Matteson and lo and behold we found what we were looking for! The staff is amazing they work with you every step of the way good or bad credit!!! If you are on the market for a car rather new or used they have so many selections!!! Please ask for Patrick and tell him Apryl sent you!!! Sorry for the tree but just a sneak peek of the new whip lol we named him after Patrick!!!! Thanks again guys you all are truly amazing!!!

Man I was frustrated went to so many different dealerships trying to find a new car . My salesman pulled out all the stops he didn’t let me leave there until I was happy. Left with a fully loaded luxury car . Thank you Erik Garcia for making it all happen .. He truly is the real deal ! When I say they help everyone they really do !

The hospatity was very good, Mr DeAngloexplained everything up frontAll questions were answered clearly, Very friendlyGood person to do business withTHANK YOU,MAY GOD BLESS YOU

Sergio was super helpful, friendly, and willing to work with me in terms of my budget. I appreciated all his help. I did get a little frustrated and I wasn’t happy with how long the process took, but the manager, Will James, was extremely friendly and called me himself to make the situation right. He seems to genuinely care about his customers, and it is greatly appreciated!

My sales person matt was excellent working with me on my car buying experience

Great sales,finance, team that works, together to put you in a car of choice, a service and maintenance team that makes the drive 25 miles, worthwhile. This is my second sonata, with this fantastic team they have assembled

Mohammed and Eric helped me out a lot. Would highly recommend ✅

Came here for a first time purchase today after dealing with rude workers at other dealerships. Patrick was very helpful and kind over the phone and in the dealer, and he was able to get me a better deal on my lease (had great style too). Very satisfied with my time here.

I came in today for a used vehicle but Erik was AMAZING. This isnt an overstatement. I had an appointment for 10:15 and when I arrived I was immediately serviced! I left with a brand new vehicle and that’s because Erik was so helpful and informative. He took his time to make sure My mother and I felt welcomed, and that I understood every aspect of purchasing a vehicle. He simply set me up with the best results. My time spent here was efficient and well worth it!

Ask for KB in the service department. He is very thorough and helpful. He answered all my questions and even gave me helpful advice about my car. Art is also very good at his job. He may be the manger I’m not sure but Art called to clear up a issue my husband had at a previous appointment for my car which I appreciated. Thank you guys for your hard work.

Erik GarciaHe was great and extremely helpful. He answered all the questions that I had. I would definitively refer World Hyundai for purchasing a vehicle. Go see Erik Garcia and Chevy Thomas at world Hyundai for great service !!

Amazing dealership and great service. I have bought 3 cars from them in the last 5 years, and each experience has been top notch. Please ask for Eric (Sales Rep) or Will (Corp Manager) and they will walk you through everything.

Eric Garcia is the man you want to see! As soon as we walked in the door he made us feel welcomed and made the car buying experience smooth and easy. The whole team that took care of me (Will James, Shvone Payne, & Chevy Thomas) was great top to bottom. If you need a car come see them for great service and a solid deal!

Erik, Dante, and Chevy I came to see them at Hyundai they are the best people to see. They took excellent care of me anytime I come to the dealership.

Trina was great 👍! Matt and DAngelo were good just wish someone wouldve told me that an extra warranty was included in the deal, dont like being back doored like that it kinda takes away from my whole car buying experience. One of the deciding factors for us was hyundais warranty and I didnt know that it was handicap and needed assistance because it didnt cover everything but I still wouldve appreciated the choice before going into the box. My wife and I do love the Palisade Calligraphy though so thanks for that.

D,Angelo thank you very much. Words cant explain how much you help me and staff. 💯

Cody was the best sales person ever! He explained everything and made us comfortable buying a car. We highly recommend him to anyone

Wonderful experience. Sergio was great very helpful. Would recommend my friends and family to him and world Hyundai.

World Hyundai in Matteson are very helpful and will try there absolute best to get what your looking for. Customer service is awesome helped me to get a car and an awesome deal with my very first car.

I meant to write this months ago, but every time I check my credit and see all of the inquiries that I did not approve the day I went to this dealership I was reminded to write about this experience in June.I came into the dealership with a preapproval from capital one and only requested them to submit to capital one for verification and they submitted to several lenders which put several hard inquiries on my report. They used a pushy and tacky practice of asking me to call several family members who could co-sign for me a loan, when I was okay with not getting an approval alone or with one lender.I ended up leaving and never returned and won’t.

Wonderful experience. Finally a dealership that cares about their customers... very accommodating and eager to find the car that fits you. They work hard for their customers. Highly recommend this place. They really impressed us..

Brian in service was able to get me in for an oil change without an appointment. I am so grateful because I need to drive to Minnesota for my brothers home going celebration. Thank you again Brian for your compassion! God bless!

Really appreciate Eric and the whole team. I’ve been working with Eric since 2017 and he’s always made sure everything was squared away every deal I will always return because of the outstanding customer service

I had a great experience working with Matt today

Worked with Patrick today. He was especially helpful, honest and worked fairly quickly. He was able to get me into a used fully loaded hyundai with very low mileage. I had no issues purchasing and highly recommend working with him to get you driving asap.

Matt was great. Informative and trustworthy would shop with him on my next purchase

Super helpful and understanding.. This was first time buying a car.. I highly recommend coming here and asking for Mr.Hooks

Sergio Serna = EXCELLENT PROFESSIONAL SERVICE

I AM A MILITARY VETERAN with integrity and would never bad mouth a business based on emotion this is a true account of my experience unfiltered and unbiased with full accountability. Straight to the point this isnt about cost or hurt feelings. This is merely about how they treat their customers in general. My fiancé was treated horribly at this dealership mainly by an associate by the name of ART. We had a small block engine swap that took little over 3 months due to parts shortage which is understandable coming from over seas. Yet we couldnt even get periodic phone calls regarding status of repair. Also visual inspections are just that visual they will not do their due diligence to ensure work is complete and not lead to other problems. We had to pay for a paint scratch on the rental car that was there previously before receiving it issue was addressed at the time we got it ( associate said no worries) which we paid our insurance deductible $500 crazy right. ALWAYS GET IT IN WRITING!!! Throughout the process we lost complete faith in this dealership and its management. And lastly the key fob was given to us after payment and the car wouldnt start, the battery was dead this was comical. They couldnt even check the battery. I will not be part of the problem and ignore it. Id rather address it head on so it doesnt happen to someone else. Im not a believer of the customer is always right because that is not true. We were just treated poorly and dont want it to happen to others. If you value good customer service dont come here Ive been a resident of Matteson for over 20 yrs and want to keep my dollars in the community, but will not patronize this business ever again and do not recommend.

I purchased a 2020 SUV on 9/15 and the service rendered from start to finish was impeccable! Nathaniel Walker and team really took care of me and I will surely spread the word to family and friends to come to World Hyundai Matteson for their car-buying needs! Thank You World Hyundai!!

Eric is the absolute best person to buy a car from! You never feel like hes just trying to sell you a car, he always makes sure its the perfect fit for both your needs & your desires. I was recommended to him by my parents, who got a car from him many many years ago. He literally remembered my family dog that far down the road and asked about her. We had lost her during covid that year, so it meant so much to me that he thought to ask about our angel. Its been months later and he asks how the car is going. He follows through every step of the way. Buying a car is a huge step (especially financially) and I honestly wouldnt trust anyone like Id trust him.

I brought my mother in to Change her current leased car, to make a purchase, and our Sales Representative (Steffanie), was very patient, very friendly, and answered all the questions and concerns we may have had. I enjoyed and appreciated her Professionalism, Courtesy, and Personality... Truly Great Customer Service

If anyone goes to this dealership I highly recommend Sergio for your salesman, he’s definitely the guy you want, very helpful.

Erik is the best salesman I know. Ill recommend him to everyone.

Omg when I say quick and fast steffanie@ world Hyundai U ARE THE BEST. I highly recommend if you need a car contact her ☺️

Sergio did a great job helping me get into my brand new sonata. Will James was also awesome. Real nice people and great service. Thank you !!!

Made the experience quick and painless in this hard troubling times gave us a great deal in a better car love the whole team Specially Erik our sales guy.

Nate extremely professional and easy to work with helped me out today and got me in a vehicle!

If you ever decide to buy a new car please go here and ask for Chevy and he will take excellent care of you. The whole staff is very kind.

Erik and Chevy are great 😊. They are really helpful and caring. 10/10 recommend

This dealership is the best dealer I ve ever used. They are friendly, professional and ready to answer all your questions. Ms Carla is such a superb lady. Shes very responsive, professional and friendly. If you visit this dealership, make sure to ask for Ms. Carla, shes good at her job and would assist you with alot of smiles.

Thanks for the new car @ Matt and Will u guys really made my car buying experience a breeze!!!

Today we had a amazing sales person(s) DAngelo both of them was so nice and really helped and Dante went over and beyond for us. Thanks guys at World Hyundai Matteson

I met with Patrick and he was great found me exactly what I was looking for at a good price

ERIK GARCIA AND CHEVY THOMAS ARE THE GO TO GUYS FOR ME AT WORLD HYUNDAI . I PURCHASED 3 CARS FROM THEM AND THEY ARE AWESOME .

Erik Garcia was a huge help for the second time w a purchase of a brand new vehicle. I walked away happy. Highly recommend him for sales.

Had the best experience!! I appreciate them so much, Tyrone went the extra mile for me to be able to drive out without a down payment!! He was incredibly professional and diddnt give up on me even when I gave up on myself!! I would give him 10 stars if I could!!

Great service from Erik Garcia and Chevy Thomas at world hyundai . Ask for them when you go there !!!!!

My experience at World Hyundai was excellent, My dealer Cody Bilek was a Wonderful salesman he help me out tremendously, i got the car i wanted, Thanks Cody your a great guy nice working with you...

Went for nitro. Machine broken. Put in reg air.Attendant was great.

Best car shopping experience I’ve had yet. I inquired online about a same day test drive for a 2022 Tucson. I received a call from the dealership within a hour to set an appointment. I also received a call from the rep (Patrick) that I would be working with to answer any questions ahead of time. When I arrived Patrick was ready to help and take me to the Tucson. Although I incorrectly quoted the price of the suv, Patrick was very helpful in showing me my options. Between Patrick and the gentleman in finance this was the fastest, smoothest car buying experience I’ve had. I was very nervous about this big purchase and I appreciated not being hassled or pressured into anything. I’m happy to have establish a relationship with this dealership!

Erik Garcia and Chevy ThomasThey are the BESTBeen with Hyundai for 7 year of experience.Excellent job and helpful very knowledgeable.Appreciated

Erick & Chevy amazing bought my second car from them THANK YOUUUU

Erik Garcia and Chevy Thomas are the go to guys at world Hyundai !!!! Thank you for the great deal .

This service department was very disappointing. I hate feeling like I was doing something wrong but from scheduling, to dropping off and to picking up my vehicle I cannot think of a thing that was done incorrectly; yet this dealership failed at all aspects. They probably do preventative maintenance really well but be cautious if you just dont need an oil change.

Absolutely terrible service from everyone, including the sales manager terry whom was very inconsiderate couldnt take the courtesy to reach back out. They will lie to get you into their establishment, they will bring you a vehicle you didnt ask for. After making you wait for 45 minutes even though, you scheduled an appointment. Ramona or Mona is also not reliable. I talk to multiple sales representatives as well as the sales manager. They all lied even though they were fully aware that I was traveling 2 plus hours to their location. I got to their location my sales representative was not ready. The person who took over the sale had knowledge of anything what so ever. Again, I already talked to multiple sales representatives and managers who all basically told me the same thing once I got there the story was completely different, even though they ran credit and apparently had everything squared away - Futhermore I reached back out to each individual 20 minutes prior to leaving their facilities to fact check. Everyone was busy or with a customer was told I would be called back no one ever called. Sincerely dont recommend, Highly unprofessional! No courtesy or consideration for the customer.

I can’t say enough good things about World Hyundai in Matteson. Their customer service is great! Everyone was helpful and efficient. I wasn’t in the dealership all day haggling over prices. Erik Garcia was my salesman and he worked with me to get the car I wanted at the price point that I needed. The only reason it’s 4 stars instead of 5 is bc once we got all the paperwork done, it did take them awhile to get my vehicle ready for me to go. Other than that, no complaints! Great team!

Was not Informed of in come until I got there Itold them a month ago .so not to happy about that there kindness.was good but I had to pay for my friend to bring me they could have told me i.Needed a co signer a month ago.

Had a great experience today. Chuy and Dangelo really helped me out and made sure I had a great experience. Definitely the people to go to at World Hyundai

Not only was Tyrone great but so was the manager Terri. They did great helping me finding a vehicle that fits my budget. My experience felt very personal. I appreciate the follow ups and their patients with me. The process was easy and they were really nice. The cars that i test drove were nice low mileage cars.

I had Erik and Thomas help me out and i couldn’t be happier the smoothest car buying experience I’ve had yet! Super helpful and made sure I got what i wanted at a reasonable price! Highly recommend coming here!

Overall Great staff as well as customer service. I have and will recommend this business again. Salesmen Matt &Tyrone the Finance Lady & Boss Lady whose names I cant remember were excellent.

I want to thank Patrick for this wonderful experience in buying our new vehicle! Everything went so smooth and QUICK! He was very helpful from the very start from when I made my online request to when we left! I will recommend all my friends and family to come to him.Thank you World Hyundai!!

Patrick is hands down the best salesman Ive ever dealt with. Ive had a lot of not so great experiences at care dealerships, I cant say this for world Hyundai. I walked in told Patrick my budget, what I wanted, and he delivered. Extremely happy with my experience and purchase and want to say thank you to Patrick for his outstanding service and expertise. Definitely recommend

2nd time working with Matt. Hes great!

Erik is honestly the best person I’ve ever dealt with when it comes to looking at cars. He made me feel very comfortable and didn’t rush me at all. I went to at least 8 different dealerships, and he is by far the most knowledgeable car salesperson of them all. He also is a very cool guy in general, which just makes you want to buy a car from him even more! My dad bought a car from him over 5 years ago, and he even asked us about our dog when we came in. Such a simple gesture meant the world to us. Once I met him, I immediately knew where I’d be buying a car from. Such an amazing guy with an amazing talent for selling, communicating, etc. I would give more than 5 stars if I could! Anyone who needs a car, Erik Garcia is your man!

My salesman was Erik Garcia and he was simply WONDERFUL. What I appreciate about Erik is that he is knowledgeable and FAST, so I didn’t have to sit in the dealership for hours for a simple answer. He put me in the PERFECT VEHICLE and had me already approved before I walked in! Chevy also assisted in my purchase process, which made things go even more smoothly and efficiently. Jeff was the Finance Manager of my deal and he was a joy to work with as well. Thank you so much, Erik, for being such an excellent and personable salesman. I will definitely come back to you again and send clients your way!

Service department is outstanding Chevy my salesman came over and talked to me. Just checking in to see when Im going to trade in the car. An unemployment right now. Go back to work in October. And Ill be back in for an SUV. Matson has good employees

After searching for cars and leaving dealers because of their rude service we finally found the one! Not only did our sales person call us to introduce herself but she made sure we knew who she was walking in the building. Her energy and sense of humor was on point! She greeted us at the door and made us feel so comfortable. She did not pressure us into something we didn’t want and gave us space. She made this experience so smooth for us, accommodated to all of our needs and came through for us! She worked hard, fast, and efficient! We highly recommend her, Carla Harden, thank you for making this experience go as smooth as possible and for making it happen! It’s rare to see an ambitious woman on the sales floor YOU were amazing! THANKS AGAIN!

@Matthew Duering … Thanks for all your help

When I initially came in the dealership I was upset because I wasnt being serviced but Elvia stepped in and gave me the best customer service ever. She was so patient with me and really helped me decide on a great Suv. She made sure I was comfortable and also followed up with me afterwards. If you go here ask for her and tell her Latasha sent you lol.

Diangelo and Nate were very patient and helpful...Got a nice care...Thank you

After inquiring about a car online and submitting all of the necessary paperwork, I was informed that I was approved and could be put into a car. When I got there, I suddenly needed a co-signer and a bigger deposit. This was after I explained my situation, to which they said they acknowledged and could still work with me. After explaining I did not have a co-signer, they turned me away. I called and asked to speak to my loan coordinator that I was working with before I came in. She expressed she was sorry and investigate what happened and would call me back. I never received a call back and she stopped answering my calls and emails. Very disappointing experience for me, I hope others will be more fortunate with them.

I gave it a 4 star my salesman Tyrone was very helpful in getting my husband in a vehicle we could afford.

If you are buying a new car, make sure you go to World Hyundai Matteson Auto Mall. ERIC is the salesman you want to see. Very knowledgeable and a good guy. I bought 2 cars from this dealership and I feel like I made the best decision every time.

Tyrone helped me with getting a new car he was so nice and helpful this was my first time buying a NEW car it was painless and stress free I would highly recommend Tyrone and this business

Extremely great service from Chevy Thomas and Erik Garcia at world Hyundai. They provided me with a good deal on a new 2021 sonata !! Thank you

DeAngelo was the sales person who handled everything for us. He was amazing. Also the head of the Financial department was extraordinary. I would recommend this location to friends, family and to anyone else who wants to be treated with the respect, patience and support that you deserve. It was amazing. I would give them a rating of ten, instead of a five.

Our experience with World Hyundai started off as a bad experience.My husband and I both have High Credit Scores, and initially we were offed a 5% interest rate on a NEW AUTO (2021), which was inexcusable, so we walked out, feeling that World Hyundai was trying to take advantage of us.We were so upset that we vowed never to set foot in World Hyundai again! We were DONE! And had decided to purchase our Auto at the Hyundai in Naperville.After we made it home, we received a call from Mr. Will James, I could tell by the tone in his voice that he wanted to make things right. So I explained to him how we were feeling, he listened, to hear me not to rebuttal and he heard me.So, we decided to give them another chance to make a first impression, (which normal you only get 1)Being a customer service trainer myself, I’ve always taught my students to: DO IT RIGHT THE FIRST TIME!When we returned, Mr. James made it known to us that he was there to make sure things were done right, that we were taken care of, not only during the sale, but after as well. This gave us reassurance, and World Hyundai was redeemed! I’ve decided to give Mr. Will James and NEW name: The Redeemer ” Thank you Mr. James (aka the Redeemer)

I had Erik Garcia help me out and i couldn’t be happier with my purchase which was the smoothest car buying experience I’ve had yet! Eric went above and beyond your regular salesmans duties,was very helpful and made sure I got what i wanted at a reasonable price! I Highly recommend coming here!

Thank you Chevy and Erik Garcia for your services very happy with my new Hyundai!

I had such a great experience. I came in doubting myself to even think Ill be some to walk out with any car and I ended up walking out with a 2021‼️ Tyrone was such a great help.

Patrick was extremely helpful to me for my first car buying experience! The whole staff made my experience worth while!

Hi, I just wanted to thank Tyrone and the team at world Hyundai Matteson for helping me to get a car. As soon as I got there Tyrone told me that he would help me get a car. And so he worked so hard to find one for me with my bad credit and all. He was very patient with us and explained every detail so I would know what I was getting myself into. I am very happy with my Hyundai Elantra. 10/10 would recommend. If youre ever in need of a car, definitely go to World Hyundai Matteson:)

Erik & Chevy great customer service quick didnt take long. Got me everything I wanted and more. Would highly recommend these two

I hade the pleasure of working with D’Angelo. I came in on a Friday close to closing and he stayed to help me get the right car within my budget! He was so welcoming, friendly, and a pleasure to work with all around! If you’re thinking about buying from World Hyundai, make sure to ask for D’Angelo! He’ll take care of you!

Thank you Chevy t Erik Garcia for all of your help I love my 21 Elantra ❣️

As always, I had a wonderful experience with Steffanie. She worked really hard and diligently to make sure I left a happy customer. She is very nice and patient. I would recommend anyone to work with Steffanie.

They Took care of me put me in a brand new car and made me feel great