My wife and I cant recommend Sweet Dreams enough. We recently purchased a large sectional and chair and half and we couldnt be happier. This is the most comfortable couch I have ever sat on. Period. We did have quite a wait for it but the staff kept in frequent contact with us on a regular basis, which made it a more enjoyable experience. We also had two awesome delivery guys Damien and Jake who were very professional and quick to assemble and set the sectional up exactly where we wanted it.
Just about all of the furniture in my house is from Sweet Dreams Mattress & Furniture. Andy (aka Mattman!) has always taken amazing care of us and all of our requests. The delivery team is always so kind and helpful. Just had some furniture delivered and Blake & Michael H. were kind and respectful. Ill never shop anywhere else!!!
Wow!! So much to compliment! I have never used sweet dreams mattress and furniture, but I will definitely use them from now on. From the knowledge and speediness of the salesperson to the delivery and set up of everything- this was an absolutely epic experience. The guys who delivered and assembled our furniture were extremely professional, clean, courteous, and thoughtful. They truly went above and beyond. And how can I leave out the prices. Hands down the best priced!! We went everywhere before confirming that their prices beat out the competition 100%. I highly recommend sweet dreams mattress and furniture.
Over the years we have made several purchases at Sweet Dreams and have always been happy. Their sales people are knowledgeable and friendly.Today we had a sectional and chair delivered by Damian and Brad and they did a fantastic job. They were very polite young men, careful, and thorough. They made sure everything was set up properly and cleaned up after themselves.We well continue to give Sweet Dreams our business and also refer others to them.
This was truly an awesome experience! Kaitlyn, the sales associate was extremely knowledgeable and provided me with a number of options to choose from. There were no high pressure sales tactics. My items were in stock and delivered, as scheduled by one of the most courteous and efficient delivery teams, I’ve ever encountered. Thank you Katy & Greg for having such wonderful and professional staff!
I am so happy that I went to Sweet Dreams for my queen size mattress and box springs. Kaitlyn has been extremely helpful with sales and delivery and the delivery by Blake and Michael H was done very well. They were very attentive with details and cared that everything was done to my expectations.
The 2 young men Damion and Michael H. did a great job for us. They installed a box spring mattress. They explained all our options; took care of the billing, and left the place as neat as they found it. KEEPERS...
I called and placed an order on Monday. On Wednesday Logan and Todd delivered our two mattresses and box springs. They here right on time and were great. Thanks so much!
Purchased a mattress and box spring from here and arrived promptly, delivered by Blake and Michael. They were fast, kind, and courteous and even set up the frame for me. Service done right.
Rylee was very helpful ordering what we needed. The delivery was scheduled in two days. We received a text giving us a window for delivery. I received a call letting me know they were ahead of schedule and came shortly thereafter. Damian and Jake were extremely courteous and helpful setting up the new low profile box springs. They removed the old box springs. The delivery and set up was very efficient. It was nice working with delivery men as courteous and professional as Damian and Jake. We will certainly use Sweet Dreams in the future
My husband and I were so impressed with the customer service from start to finish! Thank you for such a great experience! We will be back for sure!
Fabulous experience from start to finish. Picked out a great sectional with Rylee that was in stock and available for delivery in 2 days! Moving into an apartment and I thought I had my measurements correct on the room size, but I was off a few inches! The delivery drivers Todd and Jeremy were awesome! They had to take back the piece that didn’t fit and recommended the replacement piece which they delivered the next day. And on their first delivery trip they were early! How often does that happen? I will be a repeat customer.
We were shocked at how fast Sweet Dreams could deliver after we bought our furniture! They definitely exceed the competition and Kaitlyn was knowledgeable and helped us pick the right mattress. Just when I thought it couldn’t get better Nicky and Todd delivered! They were kind and respectful and did a wonderful job. We will only buy from Sweet Dreams from now on!
Sweet Dreams is the ONLY place wed buy a mattress/box spring from. High quality and great staff from start to finish. Todd and Mike delivered my mattress today right on time, set it up quickly and are really very nice. Thanks guys
My wife and I walked into this furniture store and immediately felt like family! Greg was so polite, knowledgeable, and did everything he could to make sure we had a great experience. We purchased literally the first sofa we sat on as we walked in the store lol. It’s perfect…after nearly a year of searching and going to so many other “national” furniture stores…what we needed was right in our backyard. The BIG plus with Sweet Dreams is they have their own delivery crew and warehouse…which means you can get your stuff really fast! We purchased on Friday and it was delivered on Tuesday the next week!! Other places had a 12-18 month wait for a sofa! The delivery crew was professional, on time and even provided us with stoppers for each leg of the sofa, to make sure it doesn’t scratch our floors! This was our best furniture experience and we will be back soon.
Our experience was great. We bought two mattresses and the process was quick and easy. Delivery was also great. Arrived in the timeframe given and Damian and Brad did a great job removing the old stuff and putting in the new ones. Very efficient!
Kaitlyn was very helpful in the store in finding the right mattress and getting the delivery arranged. Braden and Todd did a great job on the delivery and setup! On-time, professional, and conscientious about their work and customer service. Great job!
I love this store! Professional, conscientious people from the sales to the delivery folks. Brad and Damian the delivery guys were fantastic. They were friendly and courteous and earned a big thumbs up from me.
From purchase to delivery, I had a great experience with all Sweet Dreams personnel! Thank you Reilly (sales), Jeremy and Michael (delivery) for outstanding customer service. I love my new bedroom!!
The two delivery drivers that came to my home today were awesome. They were courteous and efficient and professional. Just wanted to say thank you Nicky and Damian. If I order furniture again I hope I get these two wonder gentleman to deliver my furniture. Awesome job guys!!
Everyone was very helpful! Quality of items are amazing. I would recommend this company to anyone looking for new furniture. My whole family purchases our furniture from here. Delivery time and day was earlier than I expected. Plus I was able to work directly with one of the owners.
From the showroom to my living room all personnel were courteous, professional, knowledgeable and on time. Nicky and Todd dod the delivery and set up flawlessly and quickly. They showed me how to charge batteries included in the chairs. I most highly recommended Sweet Dreams for your furniture and bedding needs.
Had an amazing experience! We started at Cornelius with Shaun, as he was leaving the company we went to Moorseville to his wife Rylee! She was amazing & extremely helpful!! The delivery guys were truly amazing! They cared about our home and furniture while delivery, customer service was awesome!! Todd & Tommy were great & we cant thank you guys for ensuring everything was delivered and properly put together!!! Thank you!!!
The delivery crew, Todd and Jake, were great! Professional, efficient, courteous
Over the years we have made several purchases at Sweet Dreams in Mooresville and have always been happy. Today we had a mattress, pillows and sheets delivered by Jeremy and Michael and they did a fantastic job. They were very polite, friendly and very professional young men. They made sure everything was set up properly and cleaned up after themselves. We will continue to give Sweet Dreams our business and also refer others to them. Their sales people are also very professional, knowledgeable and friendly.
Exceptional Customer service from the sales person Riley to the delivery crew Logan & Todd.Friendly, helpful, and patient with our many questions. Best Furniture store in the Area !!!
Great sales people and delivery team. Thank you to Rylee Allen in sales for making my purchase seamless and fast. Thank you Damian and Todd for a quick and easy change of my mattress. Great team work all the way, will shop with Sweet Dreams again and would recommend to all my friends.
Damian and Jake from the Mooresville store did an awesome job. They were very professional and kind.
As with most furniture orders these days, it is taking months to get the product. Katy was wonderful about keeprme posted on status, and kindly arranged delivery of a single piece (so I could get moving boxes off my floor!). Blake and Todd delivered the furniture; they were on time, mindful of not scratching anything when bringing it through doors, and super polite.
This is our 3rd purchase with Sweet Dreams, and we will most definitely use them again in the future. I cant say enough good things about the employees, the service, and the quality of the furniture. Rylee and Kaitlyn at the store were so helpful and knowledgeable (this was our 2nd time having Rylee help us). Just had our new mattresses delivered by Damian and Jake, they were on time, and they were so friendly and professional, and cleaned up everything after setting our beds up.Highly recommend Sweet Dreams for mattresses as well as living room furniture!
The delivery team does a great job. The only reason this is a 4 start review is the massive delays in receiving the furniture. We bought a bedroom set and we received each piece in a different delivery. It took a total of 4 months to receive the full set. Todd and Thomas brought the final delivery and they did a great job.
From shopping to purchase and to delivery of my dining table and other smaller furniture, I could not have asked for a better experience! Everyone I worked with was so incredibly kind and helpful. They truly go above and beyond to help their customers every step of the way. I will recommend Sweet Dreams every chance I get. Already looking forward to purchasing more furniture in the future.
Had an adjustable base and mattress delivered today. The guys (Todd and Branden) were very friendly and professional. They did a great job setting up the bed (making our existing bed frame work with the adjustable base). They were very accommodating, asking what height level we wanted for the bed, etc. They went over the features of the adjustable base (including the USB port locations, etc.). We were very pleased with the customer service from the sales person as well as the delivery guys.
I was so thrilled with our Sweet Dream experience. The sales lady was wonderful, the delivery people were awesome and our mattress is heavenly! Would highly recommend!
Had another delivery today and Cameron and Brad were awesome! It’s the team that brings me back for my furniture needs. Thanks all for the wonderful service!My sales person Rhylee Was very knowledgeable in designing my space. The delivery crew Alex and Randy Were very conscientious, respectful and friendly.My daughter had a delivery to her 3rd floor apartment today also and her delivery crew was great. Cole and Carson smiled as they carried the Furniture up all those steps. I would strongly would recommend Sweet Dreams Mattress and Furniture. You’ll love the quality and staff!
Quick delivery! They were right on time and super courteous and quick.
Rylee the store manager was very helpful. She made recommendations, but was not pushy! If we had questions pertaining to anything involving our purchase she was able to answer them to our satisfaction. She is very professional and knowledgeable about the products in the store. I loved that we were actually able to physically experience the comfort levels of the various mattresses, and have a window of time to exchange them if we change our minds.The delivery team was also very professional, they treated my merchandise with care and set everything up to my satisfaction. They even asked my opinion of where I wanted things placed in the room.Overall this has been a pleasant experience. I have no complaints at all and would definitely purchase again from Sweet Dreams Mattress & Furniture of Lake Norman.Sabrina & Tony Kates
This was by far the best experience I’ve ever had with a delivery and setup crew! Todd and Jeff were efficient and friendly. They quickly set up and removed all the packaging for my new bed. They were also kind enough to help me remove an old extremely heavy headboard. I can’t imagine a nicer experience than what I had with Todd and Jeff. Lucky Sweet Dreams to have these 2 men working for you!!Thank you 😊
This is the best place ever to shop for bedroom furniture. The.owners were there and really helped us. Pricing was.good too.
I bought a sleeper sofa thanks to Ben! I reached out needing something ASAP and he shared the sleepers he had in stock and had payment and delivery scheduled and done so quickly. Wish I got the names of the men that delivered it bc they really were kind. Thanks guys!
Great place to shop. knowledgeable staff, friendly. Came the date promised, delivery team was excellent. Will definitely tell people to shop there. Thank you
I have purchased items from Sweet Dreams multiple times, and am always happy with the experience. They are friendly, communicate well, and go out of their way to make furniture shopping as easy as possible.
Sales person and delivery guys (Blake & Michael) were great. On time and very professional
Kevin and Cameron(delivery tram) were awesome! Polite, knowledgeable, and efficient! Sweet Dreams is the only place to buy a mattress. Thanks again Katie.
Sales process was helpful and honest. But the best part is that Sweet Dreams has the best delivery crews in town!
My overall experience with sweet dreams was amazing. We had some issues with delayed shipment and had to reselect our mattress ..then a week later had to switch mattress out for a different one because it was not for us, and sweet dreams went above and beyond helping us choose the right mattress and getting it delivered the very next day! Couldnt be happier. The delivery crew was great and extremely careful bring everything in through our home. My kids will both be needing a new mattress and furniture soon...and I have no doubt this is where we will come. Thank you all so much!
Highly recommend Sweet Dreams. Greg, Katy and their whole team are always awesome. Braden and Kevin did a great job with delivery and setting up our furniture.
Always a fast and painless experience with Sweet Dreams. Sales person friendly and helpful; delivery crew (Todd and Brad) were efficient and on time. Cleaned up behind themselves and worked quickly.
Kaitlyn was helpful and knowledgeable about her products! Very professional. Delivery was on time and OH SO great! They went above and beyond helpful! Thanks Dream Team!
We had an excellent experience with the Sales people and the delivery crew. Thank you Sweet Dreams!
Rylee Allen was very knowledgeable, not pushy to work with, and gives ‘sales’ a new meaning. She listened to our wants and needs, made recommendations, and patiently treated us with Southern hospitality! We found a higher quality sectional for our budget!!! Will return for future purchases and highly recommend!
We have been a repeat customer for many years! They always have a great selection and great prices!
Katy has been amazing to work with while furnishing our new house! She helped us find the right pieces to fit our space, gave us options and made the process extremely easy. I highly recommend Sweet Dreams!!
These guys are the best! Who knew they were so helpful with furniture as well as mattresses!? Definitely shop here. Youll be so glad you did.
From Kaitlyn in the store to Todd and Cameron making the delivery 2 days later, I am so impressed with their service. I am sure I will be just as happy with my mattresses.
The sales women were knowledgeable and friendly. The delivery guys, Todd and Nicky were polite and efficient. It’s been a great experience and I’ll likely purchase from here again soon.
Great experience, from the sale in store to the efficient delivery and set-up of my bedroom furniture - highly recommend Sweet Dreams of Lake Norman!
Awesome service! The workers are very helpful and genuine
Though arrival of the furniture was twice delayed, Kasey kept me up-to-date. Brad and Alex, who delivered the chest of drawers, were on time, courteous, and careful. The chest is exactly as described, and Sweet Dreams saved me hundreds of dollars.
Professional and respectful staff. Sales team is knowledgeable and gives you the space needed to explore the store. Delivery service was on time and efficient. Took the shoes off on the carpet and zero scuffs to the walls! Will purchase here again.
The purchase was extremely easy salesperson was great her name was katelyn and when delivery crew came out they were very knowledgeable of bed Todd and Brad were great!!
Rylee at Sweet Dreams Mooresville was patient and attentive to our needs. She recommended different mattresses and enabled us to understand effectively the differences. She is very knowledgeable. The staff is not pushy as you might think would be in a national chain store.Braden and Todd delivered our new Nectar Copper today and were quick and efficient and pleasant in taking our old mattress out and setting up the new one.
Rylee was an awesome help at the Mooresville store and was able to find us a couch that we loved! We had gone to the store Saturday and told it would be delivered the following Tuesday which was extremely fast compared to other furniture store timelines. Delivery was a breeze as well and Braden and Kevin were both awesome and friendly, and the pick-up of our old couch was nice too! Thanks all for all your help and for making this couch buying experience easy and painless! We will definitely be buying more furniture from Sweet Dreams in the future!
From purchase to delivery exceptional service. Todd and Nicky delivered my mattress on time and they were courteous and helpful. Love this store!!
We continue to have the best service and quality with Sweet Dreams. Our first purchase was 12 years ago and we always go back, expecting the best and getting the best. They always hire friendly, professional staff and invest right back into our community. You can’t go wrong shopping here!
We have had a great experience with Sweet Dreams. Rylee has been amazing to work with. We ordered mattresses, bar stools and living room furniture and even during the pandemic and some of our stuff still not being here 3 months later they have always kept us in the loop with what is going on. Everyone we have interacted with have been professional, honest and fun. Check them out you will not be sorry!
I loved the furniture we purchased a few months ago for our guest rooms so much, that we decided to purchase new master bedroom furniture and upsize our bed. It was a fantastic decision! We also got an adjustable mattress base and absolutely love it! Our salesperson was Susan and she was incredibly helpful. When our furniture arrived, we discovered that there were some problems with it. Susan arranged to have new ones delivered and the damaged ones exchanged out. Our delivery guys, Will and Cole, were excellent and made sure everything was perfectly set up once again. We are very pleased with our entire experience and would highly recommend shopping at Sweet Dreams any time!!!
We were very happy with our purchase and would highly recommend Sweet Dreams. Very professional from purchasing to delivery. Great company!
The salesperson should have recommended a 3 inch box spring because the mattress is so thick. I got the 9 inch box springs, and my bed is REALLY high up. Good thing I am tall!
Great guys very professional and caring.
Love my new Sweet Dreams mattress! Katy was so helpful in taking my likes and needs into consideration and pointing out 2 beds rhat might fit the bill--which they totally did. My new mattress arrived 3 days later and in just q couple of minutes was swapped out for my old one. Aaahhhh 😊
We bought our mattress at the Mooresville location after we saw a top review on Yelp. There are other locations for Sweet Dreams, but this one we decided on. (Dont be confused with the outlet if you are using Waze for directions.) The entry road was a little confusing, as it is only a few yards past the intersection of Rt. 150 and Statesville Highway, which is a very busy intersection. The two sales women on were Rylee and Katie; Rylee waited on us and was extremely knowledgeable about the mattresses and in no way try to up-sell us, or direct us to mattresses they were trying to move out. Due to the cost of our purchase, we were given free shipping to Charlotte. We asked for, and received, a $50 discount for being an AARP member. The delivery and set up was smooth. The only glitch is that sent us the wrong pillow, which was double the price of the one we bought. They gave that to us free (if we liked it, or would exchange it). The second pillow was in a suitcase like box, but had an open plastic bag, and that was automatically returned. Two days later, a different crew came and installed a Cadillac-quality support system to firm up our wood slats. All in all, a positive experience, which I felt lacking in all our previous mattress purchases over the years.
I have never been treated more wonderfully than by Sweet Dreams...everyone from the people who greeted me in the store, the people who helped me with my orders, to the gentlemen who delivered my furniture. It was a very pleasant experience and they even worked with me when I had to make adjustments. Their prices are very competitive as well. Truly a class act and I will always buy whatever furniture I need from Sweet Dreams! Thank you Sweet Dreams, Robin
Sweet Dreams traveled four hours away to make our home delivery. We had been waiting for our home to be built and had to change delivery dates many times and Rylee was always understanding and flexible with our dates. She took time finding exactly what we were looking for and helped us to find the perfect fit. The delivery team Kevin Jr and Dominic were very professional, courteous and meticulous bringing the furniture in and setting up. We would definitely recommend and will be using Sweet Dreams in the future!
Just had my first night sleeping on my new mattress from Sweet Dreams. Its the best morning Ive had in years! My morning back pain is gone. I cant thank Rylee enough for her patience and advice helping me pick out the perfect mattress! Kevin Jr and Damien delivered it right on time, and were so polite and efficient! I would give 10 stars for my store and delivery experience. Highly recommended!
Kaitlyn from the Mooresville store helped us locate the desk and Shaun at Cornelius store coordinated an awesome sales job and scheduling delivery service. The 2 ypu g men that delivered the desk were ahead of schedule and very easy to work with.
When were in the market for furniture or bedding. Sweet Dreams is where we go. They are family oriented, and specialize in Customer Service which equates to Customer Satisfaction. Not only did they work my purchase into their schedule, they did it the next day, and the guys who came out were great! Thank You!On top of taking care of the customer, they take their community. Im happy to support this great company who makes it a priority to do what is right. They also take care of the employees, who take care of the customer, who in turn takes care of the business. Circle of (retail) life!You cant go wrong at Sweet Dreams Mattress and Furniture!
Excellent service, awesome mattress! We buy all our mattresses from Sweet Dreams.
Andrew was great helping us through the warranty process. Todd and Alex were outstanding with the delivery and setup. They are top notch!!
Seamless delivery as usual and product in perfect condition. Do yourself a favor and buy all of your mattresses and furniture from Sweet Dreams. They are awesome!
Sweet Dreams has been our go to mattress store since they have openedThey are a well run professional and courteous company from the owners to the delivery teamsBill Flannery
Delivery was earlier what they had scheduled so that worked perfect for me. Real nice quick and orginazed. Really good service.
Love Sweet Dreams! Great prices and great service. Always willing to make customer us happy. Have bought several items and never had any complaints about product or service
Always super good mattresses and great staff!
Riley is the consummate professional and was a joy to work with over the past 2 months with multiple orders for us. Her follow up calls were so helpful in keeping us well informed and up to date with our orders.Each of the delivery crews were exemplary in delivery, set up and were clean and neat in every aspect. The delivery men were top notch!! All of our bedroom sets (3) Master bedroom, 2 guest rooms were beautiful and the quality was top grade.3 mattresses purchased from Sweet Dreams were perfect and their policy to try a mattress for 30 days and if not satisfied they will exchange it out is 💯 accurate. We exchanged the master bedroom mattress for the same but in a whole king and not a split king, we could not be more satisfied.We would highly recommend Sweet Dreams to anyone looking for keeping quality furniture and mattresses and to support family owned businesses too!Thanks again Riley!!Best RegardsMaryRose & Rich Rafferty
Great Experience! Delivery crew was very accommodating and very friendly! I will buy from here again! Damian and Michael H. were very helpful! They even were dressed up for Halloween, that was a great touch!
Can’t say enough about the entire team from the salesperson Greg to the delightful delivery personnel. I’ve never had such a top notch experience like I got from this bunch. Kudos for a job well done.
I stopped by Sweet Dreams in hopes of finding a new mattress & boxspring. I was helped immediately, and the sales associate Rylee was very genuine and knowledgeable - listening to my needs before making any recommendations. I was in and out, and ended up with the perfect set-up without overpaying. My back is already thanking me.As for the delivery experience, Alex N and Kevin Jr. were both very professional and efficient. They had great attitudes and seem to have this process down to a science. They also laughed at my jokes, thats always nice.
I think this is the fourth time I have purchased from Sweet Dreams. Always smooth pleasant experience. Couldnt be more satisfied.
Kaitlyn and Rylee were so helpful in finding me what I wanted for a bed frame. Well and Todd were fantastic installing my new bed frame. Thank you Sweet Dreams Team!!
I couldn’t be more pleased with my purchase from the time I walked in until my furniture was delivered. Rylee was very patient and helpful in the store and Will and Alex were a wonderful delivery crew!! They were extremely nice and professional. I made my purchase on Saturday and had them delivered on Wednesday. I will definitely be back for my next home purchase. Thank you all!!!
Bayley was helpful and friendly!
Quickly able to assess our needs, mattress was in stock and delivered in a few days. Seamless, courteous, professional and friendly.
I just had another perfect delivery by the Dream Team, Alex and Will. This is actually the 2nd time Will has delivered furniture this year snd I gave a top rating for that delivery also.When my bookcase was delivered, I asked Alex and Will If they would make two of the shelves a certain height and they were so nice to accommodate and measure to make sure everything was perfect! This is one of the reasons I keep coming back to Sweet Dreams, they truly care. Thanks everyone!!!
Easy to order and delivery was from stock. We will order again.
A pleasure working with this company! Telling all my friends about them!
Great customer service. Quick delivery and the delivery guys were great about respecting my social distancing needs. Excellent price and the quality is nice.
The sales woman Katie was very helpful and determined to find our perfect couch when we left without finding anything. By the end of the day she had emailed me a picture of a sectional she found that matched everything we had described. It took a while to be delivered but she had given us a estimated delivery date beforehand and she was on spot. She called with updates while we waited those few weeks. The delivery guys called to say when they’d be there and were right on time. They were quick and friendly. They also put up with me asking them to move, adjust, and change things to make it fit in the living room better. Overall, highly recommend. 😊
Their awesome people to talk to and great service if you dont like your bed in 30 days you can return it now it doesnt get any better than that