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Quick Lane of Naples
3485 Mercantile Ave, Naples, FL 34104, United States
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Quick Lane of Naples
Comments
Jo
Review №1

Good service reasonable prices.

pe
Review №2

Took my 2015 50th Anniversary Mustang GT into Tamiami Ford Quick Lane this weekend and Nick McCarthy & his first class staff hooked me up with The Works Dont waste your time with any of those cheap in & out joints..take your whip to Tamiami Ford Quick Lane for the Total Service Experience Top to Bottom.

An
Review №3

I went here on a recommendation for an oil change. Price posted was 89 dollars to start. My car required an extra quart of oil so it cost me over 140 dollars. In addition, they tried to tell her me my car had all kinds of things wrong with it!! I will never go back. What a ripoff. I went for a basic oil change and was ambushed by the tech.

Da
Review №4

Motorcraft battery has a 3 year replacement. Dead within 33 months. The service writer came up.with every excuse to not replace the batter, including accusing me of changing the sticker to make the age of the battery within 3 years. The stamped date code would prove that wrong.

Da
Review №5

Got oil change and was fast. Price not bad.. will go again

Ni
Review №6

Fast friendly and helpful staff. Oil change done in about 45 minutes despite high customer traffic, cost $46. Large brightly lit and comfortable waiting area with TV, comfortable seating and charging stations for both Android and iPhone. Great service at. Good price.

ch
Review №7

Great service.

Ja
Review №8

Quick, efficient service. Comfy waiting area. Easy to make appointment online. Complimentary car wash. I deducted a star because I believe they havent been rotating my tires like they should be. 30k miles since I bought new and my fronts are bald and backs are fine.

Th
Review №9

Had not been there for over 4 years. Service is much improved as to the way I was treated by the service rep. Will return for next service.

Mu
Review №10

The works was good and less than other quick oil change places.

Th
Review №11

Great service. Wonderful waiting area. My kids love coming here. Great price for The Works.

DA
Review №12

Came for an oil change, also got a tire rotation. They forgot to use the drill to tighten my tires after the tire rotation. All the lugnuts were finger tightened. I drove on it for 50 miles with the car violently shaking before I got it to my local mechanic. They told me the quick lane didnt tighten the lugnuts and I was in a very dangerous situation for those 50 miles. One of the lugnuts even fell out. The rest have issues being tightened because I was driving on them. My alignment is also completely off. Cant go to this quick lane ever again after this. For shame.

de
Review №13

I only bring my car to this place for all maintenance needs. Every time I go in I am attended too very quickly. I am never there for more than 2 hours walk in. Very affordable prices for most services. Trustworthy personnel who take care of you and keep you updated while you are waiting. Free water and coffee while you are waiting is also a plus.

Pa
Review №14

Always treated with the best service staff are always helpful

ma
Review №15

They have a sign asking for Mask and the employees non the customers are wearing it.

sh
Review №16

All new facility opened June 2018! Beautiful and spacious. HUGE customer lounge with great coffee selection, free WiFi, high table laptop space with power outlets and phone charger, dining booth area for snacks and lounge area for television viewing.The repair shop is equally impressive spotless with all new equipment and 21 service bays!Great staff with a commitment to fast, quality service you can even make an appointment to get your oil changed quickly if you keep a tight schedule or drive in the covered service write up area, no appointment need.VERY impressive!

Jo
Review №17

It took an hour and a half to get a simple oil change. They told me that there was only one person ahead of me. As far as I can tell, all the time was taken with people not working. The quality was okay, and the showroom is very pretty. But really, an hour and a half for an oil change?

GD
Review №18

Reliable service. Courteous personal. Have used them for 15 years.

Br
Review №19

I came saturday mid day to fix a tire with a screw in it. I was checked in quickly and of course they couldn’t repair the tire so I had to buy a new one. I agreed and was told it would be 45 to 50 minutes. I have now been sitting here for 1 hour and 45 minutes with no updates.I don’t mind waiting, especially since I didn’t have an appointment. But, don’t tell me one thing and then not even come close to what you said.

Da
Review №20

Very happy with the oil change service great people working there price was reasonable also

Ma
Review №21

This place is great! very comfortable i give it 5 stars, my 🚗 was ready on time.

Da
Review №22

Great ford quick lane and service center

Ga
Review №23

Very prompt and helpful

Za
Review №24

Great Service.

Da
Review №25

Dawn was exceptional to work with, expect nothing less than the best at Ford, thanks

Do
Review №26

I am always in and out quickly. Very friendly service personnel.

Wa
Review №27

Busy place but really good attitude from staff...very funny guys.

La
Review №28

Surprisingly cheap oil change, great quality service. Forget about going to Valvoline, this place beats their prices and service!

Ba
Review №29

Great service! Really appreciate Service Advisor John Collins!

Cu
Review №30

Never have had a problem, having been going here for about 3 years. Great and fast service take my whole family vehicles today.

Ma
Review №31

Good service and pleasant staff.

Pa
Review №32

Great service at Tamiami Ford

Ja
Review №33

Great place fast and friendly service

Da
Review №34

Quick Lane is always good, sufficient, & leaves you with a good customer experience!

Li
Review №35

I am a repeat customer and am always pleased with the service.

Ge
Review №36

Great service and quick repair thanks a lot....

Jo
Review №37

The best

Ar
Review №38

Went to get 4 new tires and an alignment .... and no one would give us the time of day.

Ro
Review №39

Great service always from Nick a and his team. Wouldnt go anywhere else.

Ma
Review №40

Great-FANTASTIC-PROFESSIONAL

Ru
Review №41

Super service and quick turnaround time.

ch
Review №42

They are clean i can say that but speed of service is not satisfying. i waited an hour and 56 min for an oil change

Ji
Review №43

Excellent staff - a hard working crew for sure

Th
Review №44

Overpriced

Me
Review №45

Waiting wasnt more then they said.

Pe
Review №46

Just like that QUICK

Pa
Review №47

Great friendly service

Jo
Review №48

Fast

Jo
Review №49

2 out of 3 times having vehicle service theyve broke of window molding and left bolts loose on under carriage where they fell out and was dragging ground.

Ma
Review №50

Friendly peoples

Information
18 Photos
50 Comments
4.4 Rating
  • Address:3485 Mercantile Ave, Naples, FL 34104, United States
  • Site:http://quicklane.com/store.html?dealer=QL157
  • Phone:+1 239-325-5263
Categories
  • Brake shop
  • Oil change service
  • Mechanic
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:8AM–3PM
  • Saturday:Closed
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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