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Champs Sports
27390 Novi Rd, Novi, MI 48377, United States
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Champs Sports

Comments
La
Review β„–1

Shopping experience was great. Customer service by the lady the waited on me was excellent and a beautiful Shopping πŸ› experience thank you and be safe.

Mi
Review β„–2

Very friendly and helpful staff. Nice selection of shoes and assorted athletic apparel. Picked up a nice pair of Air Max 270s.

Jo
Review β„–3

No one in the store wanted to help me. I waited 15 plus minutes for someone. I will never be back to Champs ot any other stores they are affiliated with!! It is sad how certain races are treated! I will be ordering now direct from the shoe manufacturer. You should be ashamed on how your employees treat people.

Ra
Review β„–4

The help was super good never had to look for or ask they were right there.

Da
Review β„–5

Great place to shop for shoes had a reasonable price!

Er
Review β„–6

Was greeted promptly when entering the store. Associate was very helpful

Al
Review β„–7

I had a great experience today buying shoes. Clean store. Professional and friendly employees.

Co
Review β„–8

Just your average name brand gymshoe store. Not much different from the other stores. Customer service at the other stores are better though. Ive been here a handful of times and they dont generally ask me if I need any help.

Da
Review β„–9

Employees real nice. Fast and helpful

Na
Review β„–10

Expensive

He
Review β„–11

Employee very helpful. Ordered shoe online that they did not have in my sons size.

Je
Review β„–12

Staff very helpful, we will definitely go back to this location because of the great customer service experience

Co
Review β„–13

Ive worked in customer service a long time and this place is laughable. First no one greets you at all, and then we stand around holding the sample shoes in our hands for 10 minutes waiting for aknowledgement. Finally someone asks us what we need and he tells us both shoes are out of stock. I ask to order ($350 worth of shoes....) and am told they will only order them for me if I cant find them anywhere else. The employee literally encouraged me to not give him my money. Whatever, footlocker had them and they greeted us and took care of us.

Pa
Review β„–14

Small selection of shoes

Mi
Review β„–15

Really bad service. Bought shoes at this store, 18 days and no item shipped. You wait on hold for customer service multiple times for 20 minutes and no one awnsers. Finally went to the store and they were very rude and also made it very difficult to get a refund. Theres no way I would ever shop here. Scary bad

Vi
Review β„–16

Nice selection of shoes and styles, but limited on sizes.....

Re
Review β„–17

What is new out

Be
Review β„–18

Unmotivated work force. Everyone was more worried about getting out of work with an hour left before closing time rather than helping the customers that were there looking to try on shoes. Watched multiple groups of people walk out and not one employee seemed to care. Not sure where the manager was.

Pa
Review β„–19

Cool little shop didnt buy anything but they got nice quality stuff

Co
Review β„–20

Never answer the phone

La
Review β„–21

Great service, very friendly! Treated me like a VIP!

St
Review β„–22

Very helpful and knowledgeable team. Wide selection.

Ch
Review β„–23

The best customer service, very helpful and honest about products.

Ro
Review β„–24

Just visiting the store its to high priced for tee shirts and other things and shoes to.

Sa
Review β„–25

Nice well maintained store, employees could use some training. I had to hunt down some one for help.

Ad
Review β„–26

Sports are dumb. Do science math and reading instead.

D.
Review β„–27

Found my 270s that I had been looking for

Ro
Review β„–28

I had my credit card out to pay for shoes & the cashier tried to upsell me on 4 different items. I walked out without the shoes.

Ed
Review β„–29

When I walk in there was 3 sales associate that did not greet me. I was looking to purchase a shoe for my son they walked right as if I was not a consumer will never purchase anything from this store

De
Review β„–30

Got wide selection of shoes and got yezzys

Pj
Review β„–31

They have the shoes I need.

ro
Review β„–32

I wont beg someone to take my money. Sales staff just walked around

Re
Review β„–33

Terrible management, bad customer service, incompetent management and workers

SH
Review β„–34

Great prices

Jo
Review β„–35

Shoe and more shoes need I say more.

Ca
Review β„–36

I keep calling them and it says β€œuser busy”... it’s been maybe 30 minutes

Mi
Review β„–37

No size 13

jo
Review β„–38

Terrible service

El
Review β„–39

Good variety of tennis and sportswear

Information
6 Photos
39 Comments
3.7 Rating
  • Address:27390 Novi Rd, Novi, MI 48377, United States
  • Site:https://stores.champssports.com/us/mi/novi/27390-novi-road
  • Phone:+1 248-349-8432
Categories
  • Clothing store
  • Shoe store
  • Fashion accessories store
  • Sportswear store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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