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OREMOR Automotive Group
1377 Kettering Dr, Ontario, CA 91761, United States
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OREMOR Automotive Group
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Jo
Review №1

Bought a vehicle online through the internet/fleet manager. Picked it from the dealerships inventory and requested a net net price after dealer discount and factory rebates. Fantastic price quoted but negotiated a further dealer discount since I didnt qualify for the college grad factory rebate. Agreed on a final total price with rebates and dealer discount, sales tax, license and standard fees.Made an appointment for the next afternoon to complete paperwork and pick up the vehicle. Vehicle was ready, perfectly detailed and had a full tank of gas. Drove it home in less than 2 hours. I have had many great experiences buying vehicles this way but this was the easiest and best experience I have had yet!

Ge
Review №2

Less quantity of new cars like usual because of lack of the micro chips..

Sa
Review №3

Brought our Volvo in for routine service with an appointment. Waited in the line in my car 15 min for someone. Finally went inside to see whats going on. Turned out 2 guys were sitting at their desks expecting the customer to go in their office. Someone should be in the drive to greet customers and check them in or at least post signs with what they expect us to do.2nd issue was sitting in the lobby for 2 hrs. Waiting before I finally went to check the status. The advisor had this look of surprise. He forgot I told him I would wait and to let me know when it was done. He played it off like they were still working on it.Poorly set up service dept. Technicians going in and out of the office through customers in line while they go to the parts dept counter. This Volvo dealer was just entirely remodeled. Why in the world did they think having a parts counter right in front of where the customers are waiting made sense.This is why we put off bringing our cars in for service.BTW, the showroom was nice.

Mi
Review №4

Jeep service department is horrible! Long wait to drop off vehicle and 2 day turn around. No communication with you while vehicle is there. Good luck!

An
Review №5

Great dealership!! The workers there take good care of you.

Ly
Review №6

I had a good experience with them. The service center took a while to get to me but they were great after I did receive help.

Bi
Review №7

Had a recall on one of my fleet vehicles. I was in & out in no time.Friendly service and everyone wearing masks.They have the lobby set up so everyone is sitting 6 ft apart. Awesome!

Lu
Review №8

Really good sales team, hassle free experience. Great product really, they really make things happen in regards to financing.

To
Review №9

Still offering car washes! And doing very well with distancing and covid rules

Da
Review №10

Oremor is an Automotive Group that gives the Big Dealer efficiency with a small town attitude. Ask for David Wright... Hes a good guy 😉

Il
Review №11

This is actually EMPIRE NISSAN IN ONTARIO and we are a Nissan Family! So I have only great things to say about Nissans. As far as Empire Nissan, they are my favorite! Always nice & clean inside & out. Excellent customer service. They go the extra mile to make you feel welcome. And if your there to get your Nissan serviced ask for Joe Avila, he will take care of you. 👍👌

Fe
Review №12

No a great experience really but then again I should wait until I have more money I guess

Sa
Review №13

I love this dealership. I bought my Subaru here and will probably buy my next one here. The service coordinator is polite and friendly. The service technicians, however, are sloppy and careless in their work. Two visits ago, they caused enough damage that I had to have a front axle replaced. Last visit, had an oil change and the tires rotated. Day later, the front end is vibrating so badly, I had to pull over. Luckily, I was able to jack up the car and found the right front tire loose and close to coming off. Lug nuts were not tightened....could have caused an accident and significant damage and/or injuries.

Pe
Review №14

I was helped the moment I got there, in and out in no time and! Free coffee, real Coffee!

Ch
Review №15

Its the dealer where I bought that car. Nice people. Great car buying experience. I took the car back for the recalls and they fixed it. And did a tune up, etc.

Ri
Review №16

If I could give them (no Stars) I would, their car salesmen are polite and respectful, but when it comes to the upper management👎. They are pretending to work numbers out for you HUH!, they are sizing you to screw you the best possible way. They act money hungry 🤑, how much enough??Shop Around before you step foot in the door, fair warning 😥

Ch
Review №17

Nice, friendly, and courteous staff. Great service department at the Hyundai dealer with some surprisingly good prices. We love our Hyundai Santa Fe so much that we also bought a Sonata.

Fr
Review №18

Very good and easy to prepare your SUVs for service or car rental services and great coffee

Ro
Review №19

We purchase 3 cars from Nissan Manny is a great salesperson very helpful ask for Manny

Jo
Review №20

Very helpful at service department.

Ba
Review №21

This Automotive Group operates as Empire Nissan. which is located in the Ontario auto center right off the 15 freeway and Jurupa Avenue. Employees are a right on, and the parts place they are very, knowledgeable about all the products that they sell. I would also suggest that buying online a vehicle from this place is a better option than actually walking in and trying to buy car.

Jo
Review №22

Keep an eye on your warranty. They cant never find anything wrong with your vehicle, until the warranty runs out. Then they turn around and give you a list of whats wrong and sure enough the high cost since every takes extra time to fix them what they quote. Let not even mention the non delivered promises from their sales people. They only tell you what you want to hear to get you to sign once you do it turns into a dont remember conversation. Also love how much extra time it takes for them to do anything. Expect for taking your money they are fast at that.

Da
Review №23

Appointment made for extraordinarily fast service!Outstanding!👍May have found my new Hyundai service shop. 🙂Thank You.

St
Review №24

Need a new vehicle talk to Sidney. Best time ever buying a new vehicle. Sidney and John best guys ever made us feel like family by the time the deal was done. Thanks you guys for the deal we got.

An
Review №25

Great company

Ma
Review №26

I had bought 3 vehicles from here since 2002 my last 2 got them back to back 2008 and 2009 service it has been okay not the greatest but decent but last oil change on my Dodge Nitro was kind of suspicious this car it should go with out doing any oil change for 5000 miles but less than 2500 miles the oil change required msg indicator came on so I dont drive this car every where just local around my house figure how bad can the oil go so I took it for oil change anyway I know the service desk person and he told me it was only one hour wait time waited for 3 hours I feel that is not fair to the customer and the customer should be compensated if they want more business after spending so much time here also the mechanic told the service man they had over fill with oil and extra quart of oil and that was the reason it was taking to long this was after 2 hours waiting so I had to wait 1 more hour not a good thing Im wondering if this guy are doing it right after this oil change see how long I have for my next oil change

Ma
Review №27

I like the place but right now its hard Wait 2 hrs for an oil change 😷😷😷

Yv
Review №28

I bought a car here abd they had an informational meeting for all the new car owners. I thought that was really nice.

He
Review №29

Helpfully in parts question

Ti
Review №30

They have some of the best service I ever experienced in my life.

Ch
Review №31

This is the Kia dealer. I took a car in for repair and recalls. The people were helpful and friendly. They kept my car over night.

Da
Review №32

Bought a gas cap online they sent me wrong gas cap Brandon Carr never tried to help me out he kept giving me the runaround and blamed me for for receiving wrong part which my invoice clearly shows i ordered the right one

Al
Review №33

My service advisor, Dana and Rodney the sales manager are the only reason I visit this dealership. I had kind of a rough experience last time due to the service department scratching my car but they assured me they would make it right and I will hold them to that.

Ab
Review №34

They have almost everything, you wouldnt come back without a car

Gi
Review №35

Gr8 service and care.

Ru
Review №36

Great customer service but not good at getting your car done in an timely matter, too busy

Ch
Review №37

Fantastic experience. Tough negotiators. Cars worth every penny.

Al
Review №38

Informative staff great deals

Ch
Review №39

Great place, very helpful staff.

sd
Review №40

Pamela Allen is a very good Service Dept. Customer Service Rep. Choose her if you are going into get your Vehicle worked on at BMW Ontario.

Je
Review №41

Great sevice. Prompt, professionals.

fr
Review №42

Juan is excellent salesman! He takes care of you real good

Pa
Review №43

Nice peaple

Ra
Review №44

Poor overall experience. Very rushed.

se
Review №45

Empire Nissan has always been the best with me, I highly recommend this place

Sh
Review №46

Service area was very nice and clean worker are very friendly and also great services

Br
Review №47

I’ve Bought 3 of my cars from this reasonable place

Ma
Review №48

Service Writer was very helpful in responding to concern with my car and had it resolved in minutes. Finance rep explained extended warranty options.

Ja
Review №49

Car troubles, will see how it goes...

De
Review №50

Good car buying experience. Wasnt purchased

Fr
Review №51

Is a great place 👌

be
Review №52

Have everything I needed

Sl
Review №53

Better than idol group

jo
Review №54

Still need to get customer servived worker on

B3
Review №55

I love this place great customer service

Ho
Review №56

Busy with lots of people loitering around. Feel bad for the businesses.

Ja
Review №57

Great place to buy a car! GO see Tracy!

Be
Review №58

The only car dealership I have returned to buy 4 cars from if that means anything.

Sc
Review №59

No such thing as half a star.. complete jerking you around.

Ke
Review №60

Lots of cars but not many good 370z and only one skyline

st
Review №61

Pleasant, helpful staff. Havent had the service done yet.

Da
Review №62

Love this place very helpful great service

Wa
Review №63

Beautiful Audi sales facility

Gu
Review №64

David did a great job

fi
Review №65

Awesome awesome awesome care. Great staff

Ba
Review №66

Stuff are great, service very fast.

Ma
Review №67

Got a nissan from here friendly staff waiting room free cofee and other goodies

Jo
Review №68

Stands behind their work. Long standing family company

Ri
Review №69

They help disadvantaged children

Ru
Review №70

Really nice personal..

An
Review №71

Best place to buy a car

Ba
Review №72

Great Customer service

Le
Review №73

Great service

Da
Review №74

Reliable and reasonably priced.

Je
Review №75

Glad to find a local Jeep dealer!

Da
Review №76

Jeep Chrysler you need to watch them especially in service

Ge
Review №77

Friendly and helpful

Mr
Review №78

Excellent service

Al
Review №79

Very cooperating staff.

Sa
Review №80

Definitely a good place

Jo
Review №81

Just looking

Al
Review №82

Good service although on the expensive side of the spectrum

Ha
Review №83

Good service

Ge
Review №84

Would not recommend

By
Review №85

Great service

La
Review №86

Very courteous

ji
Review №87

Nice place

Ra
Review №88

Very very rude cashier.

Da
Review №89

Great place!

Ja
Review №90

No comment!

Ky
Review №91

😯

ka
Review №92

Good

Gi
Review №93

Always the best

Ri
Review №94

Nice Dealership

Da
Review №95

Reasonable price

Do
Review №96

Salesperson very unpleasant

te
Review №97

Customer service

Ja
Review №98

The price is right for me

Ma
Review №99

They care about their customers

Ia
Review №100

Amazing

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1377 Kettering Dr, Ontario, CA 91761, United States
  • Site:https://oremorautomotive.com/
  • Phone:+1 888-717-0044
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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