If you ever have a computer problems this is the place to go, affordable, quick, efficient. These men resolved my issues so fast, I was shocked by the turn around. The quality is great and they are willing to respond to emails, phone calls and surprise drop in visits. My laptop decided having a hard-drive was over-rated and melted. They not only fixed it, but got the replacement parts during our weird post-pandemic shipping crisis. I would return with my next technological issue with full confidence they could fix it.
Great assistance, will always tell you what’s going on and are honest with you.Recommend them wherever they may be, and they won’t charge you if it’s a simple fix!
Seamless. I walked in with a completely busted phone, was told upfront what it would cost and walked out 2 hours later with a phone good as new. Highly recommend the uBreakiFix on Kohler in Oshkosh!
I got my phone back and the back cover of the phone wasnt sealed on. Which makes me think they rushed the job. Furthermore they would not send me a receipt when they took my phone. They held my phone for a month without a single update. Every time I called the associate who is working on your device isnt in. I can have them call you back. I never once received a call back until I put in a request to Google specifically to reach out and find out what was going on with my phone. Literally 0/10 wouldnt recommend.
Super impressed!! So grateful. I had dropped my phone, screen went black but it would ring. US Cellular wanted me to get a new phone, when I declined told me to Best Buy. They couldn’t get me in until Saturday.went to ubreak it desperate as we were leaving for out of town. Super nice. Had it fixed in less then an hour! Thank you
Awesome service on my S21! Screen replaced in an hour just as advertised, good people who know what theyre talking about. I hope I do t need your service again. However if I do I know right where to come, thanks for the work done!
I took my drone to uBreakiFix to see if they could help with repairs that were needed. Not only did Zach repair my drone but made sure all the connections were solid inside. I was charged half of what I expected to pay and it was done in a day. I will use them again as needed. Awesome job!
Every time i have had an electronics problem they were helpful to the best of their abilities to give me an answer if not repairable, or resolution in fixing it if repairable. No complaints from me. Definitely would recommend
Used my Samsung Care+ warranty and had the work done here. Very quick and professional. Even went the extra mile after I had made a mistake in scheduling. Courteous in explaining how to remedy my mistake for the future. Even without the warranty prices were fair for the work being done since. Will be bringing old phones in if needed for sure. Highly recommend.
I ordered a battery for my older phone which I thought was causing slow service. I changed my carrier while waiting a few days for my new battery. When I went in today to get battery replaced I told tech person the issue I was having with my new service. I explained I have a metal roof and he said with the older phone the brand I have doesnt have the technology forthe way the internet runs. I figured I would have to pay figuring I ordered the battery but he refunded my money and I couldnt get over most places would charge you. He was very professional and honest and I recommend this place for anyone having phone issues
They can fix it but doesnt mean they will leave it fixed. They call you back saying that they need to add a part then tell you they cant fix it and put all the broken stuff back in. Better off going to computer corner.
I recently needed my LG phone fixed that I bought from Best Buy, unaware that Geek Squad only work on iphones. Have been here before for computer help abd these guys are great at what they do and SO affordable!
Staff was nice and explained what I had to do and got my phone repaired within the 2 hour mark.
The guys who work here genuinely care and their empathy shows.
Ive been needing to get my PS4 cleaned out so I doesnt sound like a hair dryer when running games. Took them 2 hours to give it a deep clean and they did it for a reasonable price. If youre like me and not comfortable with monkeying with your electronics, these guys will help you out. Theyre also open about how long a project will take based on how busy they are. All around great service.
They spent 25 minutes fixing a small problem we made worse and charged us nothing. Great service and great understanding of their customers needs.
Very professional and did excellent work.
The Oshkosh store misplaced my Nintendo Switch. The store manger and employee then tried to give me another Switch and told me it does not matter which one that I get back.
I fix iPhones but decided to take it here instead. The “Manager” doesn’t know how to fix a phone screen properly, contradicts himself, and doesn’t own up to his faults. For example, if you shouldn’t do a screen repair, when find my iPhone is still on, then don’t do it. And when you do it anyway, and the phone doesn’t work, you are responsible for the phone not working properly.
2 hrs and my phone is back to like new.
I walked in with only 2 minutes before they closed, I asked for a cleaner to clean my Lightning cable cause my phone hasn’t been able to charge correctly in months. An employee named Dominic was very helpful and kind and fixed it in like a minute. If I ever need any phone work done in the future, I know where to go
Thanks Zach for saving my day. You fixed my issue with a broken power button on my good old s4. Thanks again.
I would like to thank Zack and especially Dominik for their service. The issue I had with my phone was a bit unusual. Although they needed to keep my phone, they kept me informed. Their customer service was first class. They were always friendly, patient and answered all of my questions. I would highly recommend uBreakiFix. Thanks, again, for all your help.
This was my first visit there, I was assisted within 10 minutes & they fixed my problem and had it finished in record time. The service was awesome, the staff very professional and the price was amazing. Great place I will definitely recommend and return should I have any problems.
They were very helpful in fixing my phone. They answered all my questions and my phone is up and running again. The cost was reasonable. Id much rather pay $60 than buy a new phone. I would go to them again and recommend them to friends.
Well I was promised on a Monday that my phone would be fixed on a Friday. Even after I brought up its a holiday week... Still waiting on my phone and its halfway though the fallowing week. I was told the parts will show up before the holiday and it should be fixed by weeks end. No parts showed up so far... I have allot going on in my life and I made it a point that if they couldnt get it done by weeks end I would order and fix the phone myself... Im not happy, although I understand the situation and I was promised otherwise. No efforts have been made thus far to contact me about my phone, I have had to take time out of my day to contact them. Even on my receipt it was stated you will get a followup on such date... no one contacted me per the receipt. I gave them multiple ways for communication. Office #, e-mail, even could text my # being repaired between certain hours.. So there communication is not even lack luster... its non existent. I will update this post if things work out better than what it seems but as of yet Im no where near happy about this whole situation.
First time customer, had a screen and battery replacement for my iPhone. The tech who helped me was Anthony. I was able to get in right away, the phone was cleaned and serviced quicker than the estimate, and the tech was personable and professional. Will come back again. 🙂
I went in to get my note 8 fixed which was broken pretty severely, but Noah said it would be no problem to fix and he got it done in under 2 hours.! He was so kind and explained everything he was going to be doing very well. I was extremely impressed by the amazing customer service and quality of their work.! Great jobs guys keep it up uBreakiFix!!
They were very helpful, polite, and patient. Worked with me to make the changes I needed and helped me understand what they were doing. I bought a screen cover but they did not charge for their hour of work. I would highly recommend this service.
First time Ive ever wanted to leave a review. Entire staff were professional and very helpful. Fixed my phone very quickly and at very good price. Will return anytime I need repairs.
Very professional and courteous staff. They fixed my screen in under the estimated time and did a great job. Was super impressed with how genuine and kind Noah was when we dropped off my phone initially. He explained the entire process to us in advance and its super great that I received a completley new frame and battery, in addition to the new screen. Zach was also very helpful and patient when I picked my phone up.My husband has a damaged screen also and we will definitely and gladly be back to have it repaired with uBreakiFix. Thanks a ton!
These guys are fantastic! They saved me so much money. I recommend to everyone that has a broken phone or electronics to take it there. Pleasant, kind, and very customer service oriented. Josh was great, I only wish I got the other gentlemans name-he is also deserving of a shout-out on Koehler St in Oshkosh.
Attempted to take advantage of family. Charging $300 for a top glass replacement on a $250 phone. Online top glass kits for that phone cost $30. Its outrageous.
Had a Problem with my sons PlayStation where is was not showing anything on the TV. I dropped it off in the morning and they had it ready that night and it is working great! Thanks guys!
Great pricing. Quick service. Friendly staff
Had the batteries replaced in two phones recently. Noah was very helpful and got the work done in a timely manner. They were efficient and friendly. We will definitely use them again!
Fast amazing service, friendly front desk person
Noah and Dominik are outstanding! Friendly and knowledgeable. They fixed my broken screen in two hours just as promised. I can’t begin to explain how great their customer service was. I will never go anywhere else.
I had 2 experiences and they both disappointment me. Im sorry I dont recommend this place, u spend all this money for nothing. I was in there Saturday and a man walked in saying that when they fixed his screen they did something wrong cuz his phone wasnt working. They broke my moms phone while tempted to fix it. They did take responsibility for there actions its just annoying that they make so many mistakes and still in business. The same mistake ls shouldnt happen all the time but from my experience Im sorry but it seems like they dont know what there doing
Was debating on whether to go to Apple or here to replace the screen and battery on my phone. After reading reviews and calling for price quotes I decided to come here. Way better customer service than apple and I got both repairs done at a much lower price than I expected. Took less than an hour and everything works great. Would definitely come again.
A while back my husband had uBreakiFix install a new battery in his cell phone, and he was very satisfied with his experience there. So, when my son gave me his old iPhone, which wasn’t charging properly, I took it to uBreakiFix to see if they could fix it. Not only did Ben fix it, but he didn’t charge me anything. He said it had been full of “pocket lint”. It now works great! I would highly recommend their services!
I will definitely go here again!! Customer service was great!! I brought in my xbox one to get clean. Hasn’t been clean since I bought it when they first came out. Some movies and games I couldn’t play. It’s like new I can play games and movies on there again. They did a good job. I will go there again if needs something else done.
Not an authorized apple repair, they did not tell us this.Had front, back, and battery replaced on iPhone XS. Barely months after the repair, the display now has a vivid purple line running through it, but since its past 90 days, they refuse to even look at the device.Spend the extra money and go to an authorized repair location.
Had My iPhone 8 screen replaced at another location in Milwaukee and the screen stared acting up after a few weeks. I stopped into the Oshkosh store and they were able to find me in the computer without my receipt. Noah behind the counter was really helpful they had a few other customers in line ahead of me but he explained the process and let me know the warranty would cover my repair and assured me the manager had seen this issue before and he would be fixing my phone. My phone is currently working great and they let me know my warranty is good at all their locations.
Great staff, courteous. Had to leave my phone to wait for a part and was called as soon as it was in only waited a few days. Service was great.
The young man that works at the Oshkosh location named Noah, is an extraordinary customer service person. He cleaned my charge port on my iPhone for free when I was planning on spending $59 for a charge port fix. Wow! He saved me some cash and made my day!! Service was fast and friendly, A+
Hands down the best UBREAKIFIX in Wisconsin. Staff is knowledgeable, easy to talk to, and understanding. Ive suggested to my family and friends to go to the Oshkosh location before anywhere else because of the exceptional customer service. Extremely happy.
Great store! Great staff! Great service! Great prices! I will definitely be using ubreakifix again the next time I need any of my electronics fixed!
Great place super helpful getting broken charger out of charging port! Would definitely recommend if you have a issue with any device.
Dropped off my phone to get screen replaced and when I got it back my phone wouldn’t type and the calls would always drop. One night it was charging on my night stand and over heated and cracked. When I took it in they said they couldn’t do anything. Even though I have a 90 day Warranty, they said the warranty doesn’t cover it. Very disappointed. I would highly recommend going somewhere else. They didn’t even call me saying my phone was done. I had to go back 2 hours later to see what was going on.
My phone screen was cracked from top to bottom from my cat knocking it off my counter top. There arent too many places in my area that fix phones in house. So I gave uBreakiFix a call and they confirmed they can fix my device. Made the drive and once inside I was immediately contacted by Ben, who was very sympathetic and understood my frustration about the whole thing. I was able to pick up my phone within 2 days, which is far better than shipping it out. Very quick and professional. Best part, the phone works! Would recommend.
My 6s had a battery that was draining really fast.Brought my phone in they got me a quote and were able to get it fixed within an hour.Very good prices, friendly staff I will absolutely go back for any issues with my phones and computers.
Great service. Very professional and personable
Great service...Noah was very helpful and friendly.
Always great service at good prices. phone always worked in perfect condition, any problem i had with their fix, i could take it back and they’d fix it for no cost. always come here if you need any electronic repairs.
Well I brought my Xbox One X to them to replace my Xbox One Xs HDMI port to see if that was the reason I was having The No Signal problem and they didnt even have any HDMI ports for the Xbox One X so they had to ordered one. They couldnt find out if it was the reason because the person doing it messed up and once again they didnt have any extra HDMI ports in the store making me wait even longer to get it back or at least know if that was the problem. FINALLY two weeks later they finally manage to get another one to replace it and I guess that wasnt the problem. I went to pick it up and when I got there I asked the guy at the desk if they took into consideration that it might be the Re-timer chip, no he didnt and then he Fricken asked me if that was Xbox One X problem! Like really, you guys are the ones who are saying you can fix Xbox One/Devices and you dont even know and had to ask me!? So now Im left a non working Xbox One X in terms of a non working HDMI out port and all Im thinking about is what if it is the Re-timer chip or not. I really want to bring it to another repair place to have them replace the Re-timer chip but my Xbox was already opened up and worked on twice. Thx Guys!
I was having issues with the charging port on my Dell and brought it in to be fixed. They got a new one and replaced it in less than a week and got me a free ad blocker for google! Thanks Guys!
Friendly service, they replaced my phone battery, but disconnected the microphone in the phone and I need to go back for another repair.
Great place. Got the liquid screen protectors and havent had any issues. I was very skeptical about it because i never had an issue but took the chance and am glad I did.
I brought 2 phones in to get fixed. One of the phones was run over by a car and was severely damaged. The other just had a cracked screen. Both were repaired for a fair price quickly.
My kindle was not working so I took it to Best Buy and they told me it was trashed. So I found out about your place and took it there. Someone named Ben I think it was charged it and it worked so you guys really saved me from throwing it out. I think Best Buy guy wanted to keep it for himself. It is only 2 years old and barely used. Thank you very very much for your service and yes I would come back because I trust you guys. Thanks again !
Highly recommend! Professional, Friendly, Helpful, Knowledgeable staff. Fixed all my computer issues quickly.
Fixed my phone for free and did it very fast! Great staff
Best coustmer service experience dealing with any kind of phone issues. They explain things very well. Highly recommended.
Awesome staff and fair prices. They fixed my smartphone in no time!!!
The customer service has been awful. I took my phone in July 30th as it met the tidy bowl man. They told me they need to do the chemical bath etc. and it should be ready on the 31st or if they needed parts they would call. They didn’t call so I stopped in and was told it was the screen and they needed to order a new one and it would be 3-5 days. I don’t understand why it takes 3-5 days to get a part when I could order the same part online and have free overnight shipping. I called again on Friday for a status as I heard nothing I was told it would be done Tuesday I asked how much I owe as I was just going to go pick it up and take it somewhere else but was put on hold and no one ever came back to the phone. So when I didn’t hear anything on Tuesday I call again on Wednesday and was told it would be done around 4:30. I went to pick it up today (Thursday) and it’s not done. I am now told the part they ordered doesn’t work and they need to reorder it and I ask how long before it done and I told it will take 3-5 business for a new part. So I wonder if I will ever get my phone back and if it will ever work again. I know I will need to call to follow since no one from the store has contact me since I dropped my phone off on the 30th.
Worked with Chase, he was friendly and helpful in explaining the actual Issue with my phone. He corrected the issue and made things right. Thank you for working with me!
Called about camera issue with an iPhone 7 Plus. Guy on phone said, bring it in, we can look at it, and assess it. Went there later in the evening. Young kid at the counter said when the camera doesnt work, its the board. The board is pretty much the phone. In other words he said it was totaled and unrepairable. I then took it to nearby competitor Batteries plus bulbs on 20th street. They looked it, and went on to repair it for $110.
They messed up the order for my replacement glass, but did their best to accommodate me. Their follow up is lacking
They were able to fix my phone on my lunch break while I was driving through to Green Bay and the best part is my warranty is good in Green Bay as well Thanks guys!
Speedy service at a great price, and very friendly employees. Thanks guys!
Excellent service. Fixed my phone in less than one hour. Will definitely come back if needed!!!!
Great communication on whether I could get a quote on a modification I asked about. They werent able to do it (because it is with parts I already purchased, so thats understandable), but they were honest and the reply was quick,
Fixed all my charging/battery woes at a fraction of the cost of a new phone!
Pleasantly surprised they dont charge for parts they tried but didnt work
My computer wasnt working correctly so I took it in to uBreakiFix. They had it done in no time and I am happy with the results. The staff was very nice.
They fixed the camera lens on my phone, reasonable, price and time. Great job.
I was very impressed with the service I recieved form the friendly staff. They performed a diagnostic and fixed my phone quickly ahead of schedule. I recommend going here as their services are resonably priced.
Ppl were very rude. I understand they couldnt help me, but there was no need to be like that when u realized you couldnt.
Repaired my phone super fast, and they make sure youre satisfied
Awesome staff and way cheaper than I thought 5/5
Staff are friendly and speedy. Had the need to use the Wal-Mart protection plan on an iPad and they had everything they needed to get us fixed and going.
I had them remove the switch from a key fob to disable the panic button. Fast, knowledgeable, excellent job!
I took my laptop there due to a hinge issue.I had taken it to another place, I wont name, and they told me it would be a $380 part to fix the problem. When ubreak called me to tell me it was all fixed, I was expecting the worse.I was floored when they told me it was no charge! All they had to do was replace a screw that was missing. They didnt even charge me labor for their time.Thank you ubreak! You earned a customer for life!
Replaced the screen and back panel on my phone. Great service
Stopped by the other day and got a quote from jaryShe was super friendly got me the quote and ill be back this week to get the repair done
Brought a PlayStation in to be worked on. After having it for a month without returning any of my phone calls they told me they couldnt fix it. They even lied to me a couple number of times. I would suggest you take your business anywhere but here.
My less than year old S8 was dead & would not power at all - data I thought was backed up wasnt. I talked to Zach & he said may be able to bypass bad battery. He did!! He was able to transfer my data to different phone. Per my call to Samsung, this UBreak is the only AUTHORIZED Samsung repair in the area, other UBreaks are not. So him working on it didnt void my warranty for replacement. The best part was he saved my data, bonus is they are billing Samsung for warranty work & didnt cost me anything. Thank you!!
Dropped my phone off Jan 5th and got it back yesterday on the 12th. That was after stopping by and calling multiple times. I was told it would be done the next day multiple times. One clerk told me my part was in Chicago and the phone would be done later that day or the next day at the latest. The manager gave me the tracking number the next day when it didnt come in and it was in Texas. The part wasnt shipped until the 9th! She said she shipped it two day air but it clearly said ground delivery.After many calls, their lies and a lot of stress, she overnights the product thats needed and I get the phone the next day. This is one week after I drop the phone off.I previously used them a week prior to this and had a great experience. I wouldnt recommend using them unless they have your part in stock or else you should prepare yourself for a mess.
Fast quick nice service
Good service at fair prices
After a bad experience with Geek Squad due to unclear or shady pricing, these guys had my laptop up and running within a day. Very professional, positive experience.
Wonderful customer serviceGood pricesFast repairsWill be coming in soon to get my iPhones looked at
My laptop had a broken display monitor and ubreakifix fixed the problem and did it faster and with better pricing than Best Buy.5/5
Friendly staff. Fixed the charging port in my phone. Very professional!
Saved my new phone! Fast and reasonably priced!
Great service. Walker did an excellent problem figure if the problem out and solving it fast.
Quick, reasonable, and easy
Great job on my phone
Wife went in with iPhone issues they helped her were very nice and got her phone back on track In no time for a very reasonable price...