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Public Storage
4630 Babcock St NE, Palm Bay, FL 32905, United States
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Public Storage
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Ma
Review №1

Margery helped me to find a storage space for my car and my stuff. I was scouting different storage places, and Margery was very helpful, she let me see the places many times before I committed to it. Margery was very professional throughout my entire moving in process.

Wi
Review №2

Excellent help from staff. Specifically, Bob was extremely helpful in all areas including helping us unload our items. Weve had no problems accessing our unit and have made numerous trips to store more. It is a clean and orderly storage solution and is making our move from out of town more controllable .

Ju
Review №3

Lacey was very helpful and answered every question we had! Great employee you have there! She’s a keeper!

Ba
Review №4

It was a pleasure. The ladies took care of me well. If youre going to this storage place. coming from NW Palm Bay.... You should take Eber to Babcock then make a right. You will be in the right lane. The address is on the right. Across from TD Bank. The GPS puts you at 4660 Babcock. This address is 4630 Babcock St. 🤦🏾‍♀️

Na
Review №5

The office staff was Great and my the reservation and and sign up process a breeze! Fred was the associate who assisted me today with Lacey overseeing and for guidance because Fred was new. They both were very kind and professional. I was really impressed by Lacey when an upset customer came acting like a “Karen” and Lacey stayed professional, calm, cool and collected. I’m very happy I chose to go with this location for my storage needs!

Bi
Review №6

Overall, getting in and setup was relatively standard stuff. Lacey was efficient and got me going faster than my typical experience. Facility seems to be well maintained.

Jo
Review №7

The property is kept very clean and Lacey in the office was a delight.

Ji
Review №8

Storage is hard to come by now a days, I can always count on public storage. Lacey knows a lot and she is so nice! The property always looks good

De
Review №9

I would like to thank the representative, Lacey, for helping me. She was professional, pleasant and provided excellent customer service. She is a great asset to the company and I am pleased to see some people still have a strong work ethic. Thank you, Lacey! Please know that some customers acknowledge great employees like you.4630 Babcock Street NEPalm Bay, FL 32905

Ma
Review №10

Lacey helped us get our reservation completed. She was friendly, knowledgeable, and answered all our questions. Pleasant experience overall. Two thumbs up!

Ka
Review №11

From making my reservation online, speaking with Public Storage personnel on their customer service 800 number, to meeting up with Lacey onsite, this has been a great experience. Moving can be very stressful for me, so every little bit of kindness during the process goes a long way, and I so appreciate the professionalism of Public Storage personnel. The online process is very user-friendly, easy to navigate. Prior to going to the location, I had a few questions, so I called the customer service 800 number. I also called the location’s local number and spoke with Lacey. I unfortunately do not remember the woman’s name to whom I spoke on the customer service 800 line, but both she and Lacey were extremely helpful and pleasant. Then when I went in to secure and pay for my reserved unit, I was greeted by Lacey. She was very friendly, polite, helpful, and professional. The process was easy and straightforward. Again, a great experience. Thank you!! Highly recommend Public Storage!!

St
Review №12

Stopped in last week to check on prices, the property manager, Lacey had me scan a QR CODE . Now I can reserve my unit online, way more convenient

Sa
Review №13

Was able to get a storage unit within minutes thanks to the help of Bob. Great customer service!

Ja
Review №14

The property is always clean, the property manager is very nice (Lacey)

Mr
Review №15

Clean place. Lacey in office is always friendly.

Ce
Review №16

Lacey has wonderful customer service and very nice took her time out to show me the locker but it would be helpful to get the crew a lil cart because it was super hot or when it rain other then everything was very clean even asked if i needed any boxes

da
Review №17

Lacey was very helpful getting me the right space and everything I needed. Thank you

jo
Review №18

I rented a space here for almost 4 years, the only complaint I have is mold on a few things and lots of rodent droppings. Im in the process of dealing with insurance over those issues, the office staff are great and go out of their way to be helpful.

Sa
Review №19

Super friendly and helpful staff. Easy to deal with.

Mi
Review №20

The staff was very friendly, and efficient! Thank you

Ka
Review №21

Had a wonderful experience at this location. Lacey in the front office was super helpful and so nice! She answered all the questions I had and provided me with information that was very useful. Definitely recommend this spot!

Pa
Review №22

So I went online and reserved a unit for my daughter, We went in to do the paperwork and was met by a very awesome lady Mrs. Lorraine, it was close to closing time and I know she was ready to leave but she made the best of our visit, she took the time and explained everything we needed to know, went through everything just as if we were the first customers of the day, she had us in stitches she is so kind, friendly, helpful and full of joy. She is definitely a people person and willing to help in any way she can. Thank you Mrs. Lorraine for making our visit to Public Storage the best experience we could have had. ❤️❤️

As
Review №23

Lacey was great all around. My first time renting a unit alone and Im glad I had someone so helpful to answer all my questions. Thank you Lacey!!!

Jo
Review №24

Love the customer service. Marjorie was so awesome looking for the perfect fit....

ma
Review №25

Had a good experience today with Lacey she was very helpful, knowledgeable and polite. Thank you

As
Review №26

Staff was friendly and helpful in answering all my questions! Would highly recommend.

Ni
Review №27

Super friendly staff and the best prices around

My
Review №28

Staff on hand, great. Clean. Take care of all ur storage needs. Great team.... They all so let me use the restroom when I need to. Thats a big plus....

Ky
Review №29

This facility is clean, secure, well cared for, and attended by knowledge and friendly staff. Its worth the money

As
Review №30

Bob was a great help, very professional and friendly!

Lo
Review №31

Great customer service received from Majorie today. She handled the transfer of my unit to a smaller space remotely and saved me the 69 mile drive to do it in person. She even called me after my brother-in-law cleared the unit to tell me it was all done and everything was clean and settled. I greatly appreciate how she handled this situation. Lacey with whom I had spoken the day before was also very polite and helpful. Thank you both for standing out when so much is so chaotic in the world right now!

Sa
Review №32

Thank you Lacey for your patience and answering all my questions!

C
Review №33

Ms.lacy was very helpful and pleasant to talk to you are lucky to have her as an employee

Er
Review №34

Teresa was very helpful today, Ive been renting a unit since 2018, really enjoy this location. However another increase in the rent is coming up and online the rate is $66 for 5x10 unit. I asked for assistance in getting a decrease in my upcoming rent and Teresa said she would do her best. I truly appreciate the great service Teresa, such a friendly smile. I hope the management will understand and assist.

Ch
Review №35

This was the absolute greatest experience at Public Storage. The store manager, Lorraine, was amazing; she was very helpful in answering all my questions. She made sure to accommodate my needs as best she could, and the paper work process was a breeze. I couldnt have asked for a better person to help me find a storage unit. Top notch service!

Ia
Review №36

Lorraine is amazing! She helped me find the best deal on a new unit when my old one was getting too big. She is really friendly and welcoming, and puts time into getting to know her customers and always makes sure I leave happy. A great face to walk into, and definitely someone you want running your store!

Ro
Review №37

Excellent service, extremely knowledgeable staff(Marjory). Very pleasant experience!!

Pa
Review №38

I recently addressed an issue with my unit and had the pleasure of meeting and speaking with Mrs. Lorraine. She was very helpful in advising the next steps to help me work towards a solution. Although, my concern is in the beginning process I believe that in the event I need additional assistance that Mrs. Lorraine will be ready and willing to help me. Its good to know that this location is personable and concerned about issues that customers bring to them.

pi
Review №39

Lorraine helped me SO much with providing information on how to close my unit. I am permanently resided in a different state and cannot access my unit, so when I called, I was very hesitant to explain my situation. Lorraine assured me everything would be fine and gave me EXCELLENT service while being very honest and personable. It was one of the best service phone calls I have ever had! Now Im sad Im closing down the unit because I wont be able to talk to Lorraine anymore 😂.

Ay
Review №40

It was an amazing experience storing some of my things here for a month. I utilized an offer that was available online. Nicole was especially helpful and she truly cared about me, the customer. Not even for a single moment did they waste my time. It was a great experience overall. Used this public storage for the second time but definitely not for the last time! Cheers

Ki
Review №41

Marjory was there in my time of need, i really appreciate her professionalism and kindnees. Very acceptional customer service.

Li
Review №42

I had done a reservation for a 5X5 unit online and decided to visit in person on 9/19/19 to see the size as I have never rented a unit before. I was assisted by Lorraine which was extremely helpful and answered all my questions in a very cheerful way. I was planning on checking two other locations after my visit to you, but Lorraines disposition and great customer service made me return back the same day with my belongings and I rented a unit. I am going through very difficult times in my life now, but I left your office with a more positive outlook. Lorraine is not only a great employee, but an awesome human being!

Ab
Review №43

My experience at the 4630 Babcock St NE in Palm Bay, FL was phenomenal. I worked with Lorraine and she went above and beyond her role to ensure my first experience renting storage went smoothly. Answered all my questions and even gave me a tour. Very patient and I would definitely recommend this place to friends

Ti
Review №44

Manager Lorraine is amazing. I call her always from texas and she is makes things easier for me. She always go out of here way to answer any questions I may have. She is also very understanding and will to help in anyway she can. Thank you again for always helping me.

Je
Review №45

Needed a unit quickly, so I reserved here. Lorraine was absolutely amazing and had a great energy. She made the entire experience easy, simple, and zero anxiety! Extremely happy and definitely recommend! 4630 Babcock!!

Ta
Review №46

Mrs. Lorraine was so nice and very very helpful. She gave me a really great experience with her and your company. I would recommend all my friends and family to this location she was just wonderful.💖💖

Sk
Review №47

Lacey was very helpful.

Je
Review №48

Came in on Saturday because I lost the key to my lock. Lorraine was extraordinarily gracious and helpful in setting up a new lock and getting the paperwork done to have the old one removed. My entire experience was phenomenal and it’s nice to speak with someone so charming, personable, and professional

Ka
Review №49

Lorraine is all smiles and happy. She is the best person to have at the front of your business. The units are super nice and clean. Lorraine’s smiles are infectious and she makes sure everything is nice, clean, and as best as to how you need it to be.

Ja
Review №50

Lorraine can put a smile on ANYBODYS face. She is super courteous, and efficient at her job. The office is clean and well kept, and the storage unit I got was nice and clean as well. I have not had any issues like Ive heard about other places raising rents and the like. Never had a problem making a payment online or at the office.

Da
Review №51

Marjory provided excellent customer service and made ne laugh the whole time there

Pe
Review №52

Ms. Loraine is a breath of fresh air. Shes so sweet and humble and a great help and asset to Public Storage. Her customer service is awesome and I love her attitude.

Dr
Review №53

Employee Lorraine created one of the best experiences that I have ever had in my existence. I entered the property with a lot n y mind and no clue whatsoever where to start this my move was an emergency. She assisted with my choice of storage as it relates to size, climate, and cost effectiveness. Lorraines greatest attribute is her patience and respect for others!I would definitely rent from this facility again, in fact I actually went back for an additional unit as my needs grew. People like Lorraine makes like a lot easier for you especially in tough times. Please, as for Lorraine if she is available whenever you decide to seek out this storage facility, you will not regret the experience.

Br
Review №54

Debbie and Lorraine are the absolute best at their job. These ladies go out of their way to make sure all of your needs are taken care of. They look out for you! They both are the reason we rented storage where we did! Public Storage, you made the right decision hiring these ladies!! Keep up the good good work!!

Li
Review №55

Kelly is awesome! She help me make a change on the current storage unit from individual to business. She did the best on accommodating me. Thank you Kelly for making this quick and easy.

Je
Review №56

Place seems nice at first they give you your first month at a dollar ( Bring more than a dollar with you, cause they try to charge $25 for a lock on top and other fees ) Heres the catch that 1$ rental turns into $600 extra at the end cause once you are in they raise the rate buy 30% . They have done nothing new to the place and usually have people that are living up top parking in the main spots to park when you need to drop off loads at the air conditioned side . Speaking of AC is set to minimum could almost get away with outside unit . Be very careful with fine print cause will seem great at begining but then they will nail you at the end for no reason claiming its a going rate . I did some research and now for me they are highest in town . I will be doing some better shopping this month and post where the best going rates areRenter Beware !!!!

As
Review №57

Super clean and nice facility! Customer service through the roof, Loreaine is so sweet and kind to all of her customers! Highly recommended

Ca
Review №58

Lorraine in the office was awesome and very accommodating. It was late on Saturday we were all very tired and she helped us get set up so we could offload quickly before the rain came. Definitely recommend this place

co
Review №59

Lorraine and Deb were amazing, I’ve never been treated so nice. I was shopping for a storage unit and once I talked to Lorraine I new that was the place. Top notch people running the place like a world class business. Absolutely professional.

An
Review №60

My daughter is renting a unit and is leaving school. Lorraine was very helpful with the transition and was so friendly! I would definitely recommend this location to anyone in or out of town who needs storage. Thanks again for all your office and company does!

Ja
Review №61

Working with Lorraine on an issue with my storage unit has been nothing shy of amazing. She has been extremely helpful! Would recommend you guys for all storage needs!! X

Ga
Review №62

Lorraine is the biggest sweetheart. She got me in and out quickly and held a wonderful conversation during it. Plus I love the free hug. She’s the best.

To
Review №63

I needed a storage place quick and this place had the best prices. Lorraine is the best! She was an incredible help, and is such a wonderful and upbeat person!

Me
Review №64

Great customer service and super easy check in and process. I highly recommend this place.

La
Review №65

Clean, easy to get to. Choose an interior space that is climate controlled for my sons gear while he comes home from college during the summer. A little pricier than I thought with mandatory insurance added each month. I thought I was getting a special price, but wound up being the same. Very nice, friendly manager. Quick to get checked in. Rent month to month, so when we come back in August, I can cancel.

Le
Review №66

Finally time to move out after 3 years! Lorraine made it simple and easy for me and was out within 10 minutes! Good luck to the next tenant!

La
Review №67

Lorraine assisted us with transferring our storage from another city. She was very professional and very nice. Best customer service Ive received in a while.

Mo
Review №68

The location was very clean and the staff was very friendly and helpful. Mary was extremely helpful with check-in and even walked us to our unit and went over all move in details. She was awesome. Check out was VERY easy! Holly was pleasant and was ready for us as soon as we walked in. Thank you to the entire staff. I highly recommend this storage facility. Safe, clean, and easy. Thank you!

Ke
Review №69

Lorraine has been excellent in providing customer service. She was professional, kind, and definitely look out for customer. Well deserve 5 star rating. This lady deserves a promotion.

Ki
Review №70

Nicole was absolutely amazing with her customer service skills and her ability to take care of my needs in a crisis was 5 star commendable. The property is clean and well taken care of and the prices are reasonable with special online deals. The property manager Debbie also gave great service to our family and we appreciated the awesome service received from the staff. Thank you Public Storage of Palm Bay, you are top notch!

Ch
Review №71

I believe out of all the other places I have stored with I am going to enjoy this one the most. Everyone has been so kind and helpful.Has worked with me and all of my MANY questions I have had. If you need anything please speak to Deb & Nicole !! They have went over and beyond on customer service . A++++

BN
Review №72

Lorraine was helpful to my father who is a Senior. He says she was nice and answered all of his questions but she spoke too fast lol (slow it down just a bit). Her follow through was on point and I appreciated her being attentive and up front with information.

ta
Review №73

Ive been a customer with public storage since 2014 and they have always been accommodating towards my needs. Nicole is so awesome! She went above and beyond assisting me with something very important. I really appreciate her!!

Ja
Review №74

The manager, Miss Lorraine has been very gracious in working with me and my hardships. Thank you for being great and bless you your family and public storage.

Wi
Review №75

Great customer service always satisfied when I come to make a payment.

Jo
Review №76

Debbie and Nicole were such a highlight to my day by helping me get the proper storage. They were courteus and helpful in every way possible. I would definitely recommend public storage. The units are clean and free of bugs. Thank you

St
Review №77

Miss Lorraine and Miss Kelly are excellent workers their customer service is fantastic. They help me everytime I come in the office. If your looking for a rental place come see these wonderful ladies.

Ka
Review №78

Y’all have the best customer service gal working for you, She is so nice, polite, friendly, courteous, Customer oriented, knowledgeable, I explained to her I bought a home & would want to continue to have a storage unit for awhile after the move & she helped decide on a smaller unit I needed & said she could pro rate it from my larger unit, She Hugged me goodbye & wished me good luck on our new place, in case she wouldn’t see me when we moved out, She a asset to Public Storage...

Vo
Review №79

I went to this facility to straighten out my account in another state! I was very pleased with the professional, yet friendly manner in which I was treated! Nicole was excellent in taking care of my problems!She and Debbie were great representatives for your company! They both need a raise! Ive felt with other offices. They outshine them all!! Great place to store!!

An
Review №80

I love this location. Lorraine and Kelly are awesome employees and so helpful. They deserve a raise indeed for their wonderful service. I will spread the word to my family and friends.

Le
Review №81

Mrs Lacey was very gud with help getting our storage

Si
Review №82

Mrs. Lorraine helped me and she did a wonderful job She was very nice and very helpful and made the process quick and easy. Great customer service and a great positive attitude. 5/5 star job !

C
Review №83

I had a great experience at this public storage location Lacey and Lorraine were fantastic and it could not have been an easier experience. Thank you Lacey and Lorraine for all your hard work.

Le
Review №84

Budget friendly prices. Staff prompt to return calls. Clean facility.

Ra
Review №85

Im an auction buyer and I bought several units at this facility and Lorraine was very helpful and took care of all my needs. Very good facility I would recommend it to anybody.

Be
Review №86

Very pleasant experience. Lorraine and Lacey were professional and knowledgeable. I will surely recommend this business to my friends and family.

Va
Review №87

My customer service experience was great the ladies in the office were very helpful and very professional and I was very satisfied with the cost I would recommend this storage facility to anyone looking for storage.

La
Review №88

Highly recommend this facility! Lorraine is the current manager and pleasant, professional &helpful. Units are monitored all the time via camera but also walkthroughs. Going through a difficult dilemma BUT Lorraine is very pleasant and I left with a smile on Your face!! She eased my mind that my belongings would be safe. Price is lowest I could find with A/C & in a convient location!

Je
Review №89

Debbie was awesome for my friends. Was able to store my college stuff and know it is secured. Highly recommend for anyone

Ba
Review №90

Lorraine Is a first class asset for your business. She knows the meaning of customer service and what the word professional means. I would recommend this location to anyone looking for a clean well managed storage unit. Thank you Lorraine.

Tr
Review №91

This Public Storage is the only place I would leave my most valuable items. The site is secure and the lockers are very clean. The only thing better than the lockers is the kind and caring staff. Very knowledgeable and made me feel very comfortable. Thanks for making my move as it as it could be. Keep up the great work.

La
Review №92

Good experience. Very nice customer service.

ka
Review №93

Nicole and Deb are great. They make the property and storage experience great, easy and correct issues quick. They keep a good eye on the coming and goings of people which is super important at this busy location.

Ka
Review №94

Ihad a good experience at public storage. They are very nice and helpful. I would recommend them if you need a storage place.

Re
Review №95

Love ms Lorraine Very good at what she do need more people like her at every location

GT
Review №96

Lacey was efficient and knowledgeable for a quick storage solution! Location is very convenient and secured with gate entry.

Sh
Review №97

My husband and I came into this facility in need of boxes, but we were not quite sure on size and how many we would need with everything we were packing. Vicky, Renee, and Kara were so very helpful and knowledgeable with getting us everything we needed. I highly recommend this location. Thanks again, ladies!

Ja
Review №98

Thanks for answering question lacey

Ju
Review №99

Lorraine not only helped me with the problem I had but she gave good customer service :)

Li
Review №100

Marrion was the lady that helped my wife and I with the unit that best fitted us. Shes truly and angel in disguise and was absolutely wonderful

Information
12 Photos
100 Comments
4.8 Rating
  • Address:4630 Babcock St NE, Palm Bay, FL 32905, United States
  • Site:https://publicstorage.com/self-storage-fl-palm-bay/2410?pid=pslocalsearch
  • Phone:+1 321-261-0403
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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