I started going here for my vision exam and glasses after learning how long my boss entrusted them with hers and her mother’s. Their test is not like any other I’ve had. It’s very comprehensive with the latest technology and clear explanations along the way.I’ve recommended them to my sister and she’s now a satisfied customer. Would highly recommend Eye Pieces for your vision health
Dr. Gonzalez and his staff have always been professional and courteous and have never once made me wait more than a few minutes in the 5 or 6 years Ive been going to his office.Highly recommended.
Nalley is very knowledgeable and friendly. In general, the staff, all optometrists are welcoming, have patience to address all the questions… Hands down, best experience.
Super seamless experience in and out. They accommodated a last minute appointment for me. They got me in really quickly and there was virtually no waiting for the doctor. Really professional and friendly staff. Facility was also so clean and had signs everywhere for what needed to be sanitized and what already was. High recommend.
Staff always friendly and willing to do whatever it take to make your experience enjoyable. The Doctors are top notch wilt a wealth of knowledge and experience. They will dig deep to find a great solution to your eye medical needs.
Excellent service and great selection of glasses.Eye pieces plano offers convenient appointments throughout the week and Saturday. The office is ultra sanitized and safe. The process is quick, the level of care and attention to details from all the team is evident. They were super helpful helping find new frames. Overall a great experience. I highly recommend it.
Great place! Optometrist A+. Knowledgeable staff, friendly and a stickler on safety. The frames are a little pricey compared to other retailers selling the same brand etc. Wish I could complete the whole deal there but unfortunately the price is beatable on frames and lenses. Thanks for a great experience!
At Eye pieces Plano, they make you feel at home. The staff is very friendly. Jessica Vicenzi is my optometrist, and she’s very professional and friendly. I highly recommend them.
Professional and efficient. Dr. Vincenzi is engaging, thorough, and happy to give a more detailed explanation of any clinical findings.
I love this place. The staff is always welcoming, helpful and professional.
I was here to see family and a nosepiece on my glasses broke off. I found Eye Pieces around the corner from where I was staying, went in and got another nosepiece put on. Nallely who was super friendly helped me and made several adjustments to make sure that my glasses sat straight on my face. I offered to pay but was told that their policy is not to charge for services like that. I was so grateful to have my glasses fixed especially since we would be on the road for another 2 weeks!
Always a good experience at Eye Pieces. Personalized care for eye health by Dr. Gonzalez and the staff is great with getting a great fit and look for frames. Go check them out!
Like a fool, I went on a road trip and forgot both my glasses and my contacts! The great folk at Eye Pieces Plano worked with me to sort something out, quickly, warmly and cheaply. They really saved my trip as I could possibly have had to drive 3 hours home! (Note: my optometrist was closed and I didnt have my prescription.)Also, the store itself is really, really nice inside!
Not our first time here. Like in the past only better, we enjoyed our time during the professional process from an extensive eye exam on the front end to new glasses and proper lens on the tail end. Thank you all!
The doctors are amazing, knowledgeable and caring.However today I had a bad customer service experience during a follow up call. I called to inquiry about an updated requested for our prescription. The girl over the phone had a bad attitude and was very insensitive. I am very disappointed.I also go my prescriptions done there last year, they came out good but way overpriced.
Exceptional customer service from the beginning to the end. 5 stars is not enough for this office! I highly recommend them hands down.
I would recommend this place, they have most updated equipments I have ever seen.
Best place ever to buy glasses great staff very helpful always very cordial. Had issues with my glasses in the past I’ve scratched a few lenses they were always always understanding and fixed my glasses at no cost I will never go anywhere else for my eyeglasses or my coveted sunglasses.
Wonderful experience. The doctor was so kind and knowledgeable. Lana helped me pick out glasses that I love. I highly recommend this place!
100% recommend. I went in for an eye exam and was treated like family. I saw Melissa and Dr. Rojas and they were so informative and friendly during my appointment. I had a lot of questions coming into the exam and they were able to answer all of them plus information I never heard from other places. They had a plethora of choices for glasses and even funky pairs that I would love to add to my collection. If you’re new to the area or thinking of changing doctors, this is a sign you should!
Fantastic place.Friendly staff, also bilingual very important since my first language is Spanish. Very clean place,Reasonable price, everything was great since my arrival until my examen was done by Jaime Gonzalez and Melissa.I highly recommend Eye Pieces.
When it comes to my eyes, these folks know what’s up!
Ashley is an amazing, amazing, amazing optician. She knows the ins and outs of everything eyewear. I trust her skills, knowledge, and experience. On top of all that she has great judgment and cutting edge fashion sense/advice.
Absolutely wonderful service. The staff is super professional and took their time to ask questions and explain things.The equipment is very advance and the doctors are extremely helpful And thorough. Thoughtful and truly engaged with their patients.I will never go somewhere else😊
No wait time. Safety and cleanliness measures in place. Clean restroom. Helpful front desk staff. Dr. Rojas was excellent. He really took his time to explain everything in layman’s terms.
I always love the warm and welcoming feeling I receive when I come for my eye exam every year.Thank you!!!
Wonderful staff, wonderful people great service. Couldn’t have asked for a better visit
It was my first time to visit, and parking was easy. The staff was very courteous and efficient. The place was modern, well lit, clean, and I enjoyed the background music playing. Dr Chris Darileck was also very professional and was willing to explain my images to me to better my understanding of my eye. He made several recommendations and gave me advice which I appreciated. I would recommend Eye Pieces in Plano to my family and friends.
Dr. Gonzalez and his team are excellent. Great customer service and detail oriented. Best eye doctors in DFW! Highly recommend them.
I love Eye Pieces Plano. Theyre always very thorough, very informative, and they arent pushy. Ive been a couple times, Ive seen both doctors, and I highly recommend this location.
Outstanding staff and brilliant and caring doctor. loved the entire experience from start to finish! highly recommend!
I’ve been to two locations. The one in Dallas and now the one in Plano. Both have exceptional service. The staff is helpful and kind. The doctors are knowledgeable, friendly and enthusiastic.
I always enjoy my visit to Eye Pieces. Dr. Gonzalez always takes the time to educate and shows genuine quality care. Top notch service at the front end and everyone is a pleasure to deal with. My eyes have never felt better since I began coming to Eye Pieces.
I can’t say enough wonderful things about Dr. Gonzalez and his team! Superb customer service!!! 🕶👍Dr. Gonzalez is super knowledgeable, dedicated and engaged with his patients. The store is extremely clean and provides a very comfortable and modern atmosphere. I will definitely be recommending Eye Pieces - Plano to family & friends! ¡¡💯% CALIDAD!! 👌
This is my review of the location at Legacy Shops (East.)I loved the customer service and the entire experience. It was my first time visiting this office on May 11, 2020 right towards the re-opening of many businesses in Plano due to the pandemic.When I first called to schedule my first appointment for a new eye exam for contacts, I was so glad they were taking new patients and they were accepting my insurance too.I called on a Thursday and my appointment was on the following Monday, so it was a great timing for being a new patient.They provided instructions of wearing a mask, the hand washing, the sanitizing, the social distancing, and all of that, which are not so critical to me but I understand the circumstances, so I’m not complaining.Once I arrived to my appointment, they made sure I complied with the new sanitizing rules and I actually didn’t have to wait to be taken to the first set of metrics for my eyes (can’t remember the name of the tests.)After that I waited for about 10 min for the doctor to see me. The doctor was so nice, straight to the point, explained my current condition, answered all my questions and most importantly I never felt rushed.My visit was successful with no surprises and definitely will recommend to others.The staff and the doctor were very courteous and nice. So, thumbs up!
Great doctors and great office. Dr. Vincenzi was informative and provided excellent service. The staff is helpful and professional. I also really enjoy the office environment and the quality products they provide.
Dr. Jaime Gonzalez is amazing! Very thorough about all the details of the eye and symptoms and gives out all the options. And his staff absolutely compliments the visit from beginning to end. So glad I found this gem.
Ive, been to two other optometrist and companies, from the moment I walk I feel cared for and welcomed the staff is always friendly attentive. They are very helpful and caring in helping you decide what frames and lenses to choose from. And the Optometrist do a great job in educating me and addressing my concerns. Which makes the experience much more comforting and trusting. Its also a plus that on the fantastic range of quality frames to choose from. I highly recommend.
I had an excellent experience at Eye Pieces in Plano. Scheduling an appointment was easy and communication with the office was excellent before my exam. They really have their process streamlined. I am also very happy with my eye exam with Dr. Gonzalez. He was great. Very knowledgeable and friendly. He took his time to answer all my questions and I never felt rushed. They also have a great selection of very high quality frames and the staff were very friendly and helpful while I was shopping for a new pair of frames. I’d recommend Eye Pieces if you’re looking for a great optometrist and excellent services!
All of the staff was exemplary, from the first nurse, to the Dr, to the associate helping me pick frames. It was the first time ever that an eye dr appt was enjoyable & efficient! Thanks ladies!!! Great work!!!!
Excellent care at this office. They are very diligent in going over your health history with you. They take their time and I never felt rushed. They also have a very nice office in a nice location with plenty of different glasses options.
Friendly staff, clean office, doctors that want to get to the root of your eye problems vs just prescribing medicine to treat the symptoms. Highly recommend.
The staff at this location is exceptional. My Optical Specialist was professional, knowledgeable, and answered all the questions I had. One of the most important reasons why I chose Eye Pieces because they have Jacques Marie Mage.
Overall I had a nice experience. The place is nice, organized and clean, friendly staffs and for most important was Dr. Vincenzi who I seen that day, very knowledgeable and informative. I feel comfortable to asked questions. definitely recommend her.
Very thorough and didn’t have to wait at all. Nice location right at the shops.
First time going to the eye doctor in over 10 years. The staff was absolutely wonderful and Dr. V was amazing. They truly wanted the right solution for me, not just pushing product.Would highly recommend them.
The doctors, staff, and selection of designer frames makes this my go-to. I highly recommend Eye Pieces for all your vision needs.
Dr. González and his staff are professional, friendly, punctual with their appointments, they describe step by step what they are doing thorough out the entire exam.They are fantastic, highly recommend you make your next eye exam in Eye Pieces Plano
Dr. Gonzalez and his staff are outstanding. I have had some great eye doctors over the years, but Dr. Gonzalez is the best. You can’t go wrong with Eye Pieces!
Always good quality and thorough eye care!
I had a really nice experience today. Everyone was friendly, professional, and the facility was very nice. A+
Always excellent and courteous service by both front desk, assistants, and doctors. The doctors are patient and attentive to what current concern or condition is and go out of their way to get to root issue. Excellent environment, always immaculate and comfortable. Additionally, always accommodating to fit me in to schedule.
This was my first time to this establishment and thumbs up all the way around. I felt comfortable from beginning to end. Great staff and a great visit!
Easy peasy process, no dilation. Very friendly staff, and no pushy sales on the glasses. I had a great experience!
Amazing service. I landed in Dallas for vacation and realized I forgot to pack contact lenses. I did an optometry search near my friends house and found Eye Pieces. They were so kind to give me a couple pairs to hold me over for the weekend. If I lived in Dallas, I’d easily give my business to Eye Pieces.
Dr. Vincenzi is amazing. Very thorough and knowledgable. Took time to talk through each step. Great staff, clean office and the even cleaned my credit card off before handing it back to me!
Always a great experience. Dr. Gonzalez and the team are able to communicate clearly of the tools they use and how they affect you. Very smart team and always willing to help out. Customer for 3+ years with 0 issues.
I visited Eye Pieces today and I was told that I needed an appointment just to view frames in a empty store meaning no other customers and four employees working. Was it because I was black ? I don’t know. But I just left Eye Pieces and drove over to Spectacles Fine Eyewear and spent $768.31. Not sure what this company think they have going on but very poor customer service seriously. I totally recommend Spectacles Fine Eyewear their products are second to none. If you want to feel welcome and it’s not fake then I say shop somewhere else other than this entity. I will never visit this store again.
Dr. Gonzalez is head and shoulders a different level of eye care doctor. Everything hes doing is clearly explained, you can follow his train of thought, hes trying to teach you about whats going on in his head while hes examining you, and hes telling you why hes doing each test. He is patient, thorough, really friendly ...it makes me wonder how others can stay in business, after going to a practice like his....so educational and so many interesting scans and toys.... I got eye drops that turned my eyes celebrity-white!!!! I never thought that would be possible. He takes his employees on a yearly trip...what an amazing place. I got some gorgeous hand-made glasses.... RUN to make your appointment here. Love it.
Fast and excellent service
My first visit to this eye clinic. Absolutely fantastic. Every person from the front desk to the technicians to the doctor were extremely pleasant, knowledgeable, and helpful. I’m very excited that Dr. Gonzales does special fittings. I have a lot of health issues and I’m looking forward to having good eyesight. He was very knowledgeable about my health issues!!
It was extremely thorough and most well explained eye exam I have ever had. Everyone there is very friendly and their selection is great!! Definitely will be back!
This was a great office! My appointment was informative and very timely. My doctor was great, and the staff was friendly.I was really disappointed when I found the perfect glasses and was all ready to go until I went over their pricing. Extremely expensive and with insurance it was still more than $900 for glasses. The lenses they were trying to sell me were $500 by themselves! Compared to my last glasses which I spent about $300 all included. I just wish they made it more affordable, or offered different options, so I could have walked out with the perfect glasses instead of extremely disappointed.This is a great place to go for an eye appointment, and the staff is awesome and friendly!
Staff was super friendly and helpful. Its tough to get an 8 yr old to sit still while having her eyes examined but they managed it with patience and a bit of humor!
Eye pieces was able to clear time to get me in for a minor emergency I problem I was experiencing. Both the office staff and the doctor were very friendly and informative. It helped put my mind at ease. I would recommend this office and doctor to anyone.
I love this place!!The Doctor is amazing knows his craft, he recommends what’s best for you as a patient and not what’s best for them as a business!I recommend this clinic is clean and the staff is real attentive and makes you feel welcome!!
Great staff great service great selection. Ashley is awesome. Couldn’t be happier with these guys who have been using for many many years.
This office is absolutely amazing! The front staff is super sweet, Dr. Gonzales is informative and Ashley is hands down the best at what she does. My appointment was easy and smooth from beginning to end.
I originally discovered Eye Pieces after seeing a unique pair of glasses on someone and asking them where did they get them. I later soon discovered not only did Eye Pieces have the best and unique glasses in the area, they also have the best optometrist, Dr Gonzalez. He is very thorough with his exams, explains things in detail, walking you through captured images with any questions. I have now been a patient for a couple of years and his staff treat me like second family. Everyone there is wonderful!
Eye Pieces is the best. They are a top innovative eye care facility. Dr. Gonzales has been my doctor for many years . His knowledge and expertise is top notch. He is very thorough with explaining your total eye care. The office is beautiful and the staff is wonderful. Trust me, your eye exams will never be the same!
Excellent service. Very concerned with sanitizing.Best eye exam ever!
I love this place! Everyone was very friendly. I was surprised to see a few negative reviews, but then I realized that they were from last year and older. Dr. Gonzalez is the new doctor there so i have no idea what the negative ones are all about. I encourage you, if you had been there in the past, to go now you will find that this is a whole different place. DR Gonzalez is very knowledgeable, patient, and thorough.... but most of all he is by far the most caring doctor you will ever meet. if you even look like you dont understand, he will reiterate as many times as you need to make sure you get a clear picture of your eye health.again, bypass the old reviews and check it out for yourself with the new staff and doctor. the staff itself was amazing. They really helped my wife and I with new frames and completely explain to us all of our insurance cost. they even helped my wife to get out of her comfort zone and help picked out some edgier frames that made her look like a knockout. I would like to say thank you to the doctor and his staff for an amazing experience
Dr. Gonzalez has been our family’s optometrist for over 8 years now. We made the switch after several disappointing experiences with other optometrist. Worlds of difference for our eyes once we became Dr. Gonzalez’s patients. Dr. Gonzalez realized my husband had been wearing too strong of a prescription (from previous doctor), and also diagnosed him with dry eye/allergies. Once my husband’s vision was corrected and prescribed eye drops, daily headaches he was experiencing went away.He also treats our children, and took the time to help educate our teen as he transitioned from glasses to contacts for the first time. Always patient and takes the time to give a thorough exam and explanation for any condition, concern, procedure and treatment. Our visits are never rushed and we feel we always gain a wealth of information.My mother is the latest addition as a referred patient. She was seen for a condition that is sensitive to people normally in their 60s. Dr. Gonzalez made her feel at ease after properly examining and explaining everything to her in Spanish. That is a bonus for us and our family…I will definitely refer all our relatives and friends!
Dr. Gonzales and his team are fantastic!! They are so professional and caring and have state of the art equipment. They made my son feel so comfortable even though he was not feeling too great having a viral eye infection. My son said he had fun at his visit and it was completely due to Alma and Dr. Jaime Gonzales!! I highly recommend going to Eye Pieces in Plano or in West Village where Dr. Hoa Gonzales is located. They are the BEST!!!
I don’t even know where to start. All around great experience. The staff were very polite and knowledgeable. I had trouble locating my insurance and the front desk lady was very helpful. They were very attentive and answered all my questions. The glasses are a little pricey but definitely of quality. I loved how I was treated here. I wish I could come get an eye exam every day!
Thorough, knowledgeable and communicative. State of the art vision diagnostics.Great selection of trendy and discriminating frames that you won’t see at every other frames center. Each patient/customer is made to feel the most important with all questions answered and all details attended to.Thank you for the great experience!!!
Great staff and awesome visit with the doctor. This was my first visit and I will be back. I highly recommend you visit this great office.
Dr. Gonzalez and his team were superb! The assistance I received was absolutely phenomenal. What I really enjoyed the most was how inviting and welcoming the environment is as a whole. I would totally recommend this place to anyone who loves that one on one feeling and who wants a doctor, as well as his team, who will take the time to explain the entire eye exam as it is being done. Keep up the excellent customer service!
Dr Rojas was absolutely awesome in dealing with my issue. The office people were friendly. My only complaint would be that the front desk for checking in is in the middle of the area where eye glass sales are occurring. When I went to check in, the sales person speaking with a customer was speaking very loudly which made it hard for me to hear the person checking me in, and the sales person seemed to speak more loudly while I was trying to speak with the person checking me in. This really should be separated as this isnt conducive to patient confidentiality.
Ive been looking for a new eye doctor in the area since Ive moved a little over a year ago. So glad I found this place!! Dr. Gonzalez is very easy to talk to and helped me understand more about my eye health. His staff is very sweet too and super helpful.
Great experience!Very kind helpful team making the experience easy.Greatly appreciate their help and explanation.
Great visit and Dr. Gonzalez is so great! Very thorough and explained everything that went over during the visit - will be going back again.
I always feel so welcomed walking in to their facility each time. The staff is so polite and knows how to make me smile. Dr.Gonzalez is very professional and approachable. I always know my eyes are in the best hands possible.
We did a google search to find the “best” eye doctors in our area and boy was this search right!! Dr. Gonzalez was professional and thorough. He was very detailed in his explanations and I am very pleased with his eye exam. The front end staff as well as Ashley are very pleasant and helpful! I would highly recommend Eye Pieces and Dr Gonzalez!
Eye pieces is an awesome place to get all your eye work done. The staff are very kind and friendly; I have interacted with June; she is just so sweet and explains everything that she is doing and why she is doing it.Dr Gonzalez is very polite and very detailed and thorough on the eye exams. I have been going there for a while and they are always up to date on their technology with the equipment for eye exams. I would highly recommend them!
I love Dr. Gonzalez! He is so good. Always takes his time to explain what he’s doing & what that means for me. He cares about his patients & wants the best treatment plan for them. I would highly recommend him!
Horrible experience, both my daughter and I have been going to eye pieces since 2012 & I will never return again. Staff was dry, inconsiderate and did not provide alternative options until I questioned the expensive quote. I assume they are trying to recoup cost from Covid-19 lockdown
Great folks! Very attentive to details. Very nice and personable! Definitely recommend!
I am going to Eye Pieces for last few years for my and my kids eyes check up . Each time i was there, Doctor Jaime Gonzalez in details explains all steps / procedure he is taking for Annual eye checkup in greatclean / neat atmosphere. He is honest, with professionalism and confidence. Great Job Doctor, Thank you . Staff of Eye Pieces are great, in several visits i had, i met Alma, Ashley, Miguel, Jade and Jennifer, all very kind and knowledgeable about their role and responsibilities .My queries about insurance, pre check up / exams, preliminary diagnostic, frame types, frame adjustments, rebates i was qualified for and did not know and how /when to submit all answered. End to end, Eye Pieces is great one stop place for me and my family. Thank you All
Dr Gonzalez is probably one of the most amazing eye doctors I have ever encountered. He is super knowledge and very caring. I recently had a severe cornea abrasion and was threatening permanent eye damage from a freak accident while on vacation. He knew exactly what to do and exactly what to prescribe for me to do and Im 100 percent healed! He cares about the overall welfare of his patients..not just your eye health. I am grateful and thankful for him and his staff.
Summary: Great staff but DO NOT USE their online scheduling system! Call them for an appointment instead as the online scheduling is not reliable and will lead to canceled appointments!The staff and the optometrists are all great. I liked Dr. Gonzalez’ bedside manner and found his explanations thorough and helpful. The receptionists were all very nice as well.The only reason for the 3 star rating is that this location claims to offer online scheduling via their website, but it is non-functional. It’s run via a third-party website and it is not integrated into whatever scheduling system they actually use in the office. So when you “schedule” an appointment online, what you’re actually doing is submitting a *request* for an appointment to this third-party site, which then is supposed to send it to the EyePieces office via email for approval. None of the “availabilities” shown online are even remotely accurate because it doesn’t take into account appointments that were already scheduled over the phone or in the office. IF the slot you requested happens to be available (no guarantees), then the receptionists have to manually enter it into the actual EyePieces scheduling system just like they would if you had called them instead.The third-party website did not seem to be reliably sending them notifications of requests for new appointments either. I submitted 2 requests, then showed up the next day for my appointments only for the desk staff to tell me they hadn’t received anything from the online scheduling system. I submitted a new appointment request online while I was standing right in front of them, and they never received notification of that either. I had to reschedule for a week later because the doctor hadn’t known about my online appointment so he left early for the day.
Dr. Gonzales and his staff are so friendly and helpful. One of the best experiences I’ve ever had, from my eye exam to picking out my frames with Ashley. She helped me pick out a frame that fits my face perfectly! I will be coming back!!
Dr. Gonzalez is super knowledgeable and explained all the pictures we took of my eyes. He is very through and kind! I love coming here!
Dr. Gonzalez is always attentive and thorough in my eye exams. I love is kind genuine demeanor. After the eye examination, I must admit at times I’m offput by the stacking techniques used when purchasing frames and the lens - the cost adds up. The staff is gracious and will answer your questions to explain everything and provide a cost breakdown if needed. Overall, it’s a great place!
Had an appointment with Dr. Gonzalez on November 11, 2016 for an exam. Dr. Gonzalez was professional and thorough. I like the part where he took a picture of my eye and though my vision needs help, internally my eyes were healthy. That was great news! I also have an astigmatism on one eye which makes it difficult to get the color contact I want that wont damage my eyes from longtime wear. I had options. He took the time to get to know my needs and wants and offered the best solution. Thank you!
I went to eye pieces Plano to get an exam for contact lens. The staff was really friendly and they walked me through the whole process of getting my first ever contacts. I personally want to thank Dr. Robert Birenbaum that he explained me before my exam that what I can expect (I have high degree of Astigmatism). I appreciate that he gave an honest advice and an option to go for glasses if I do not like contacts(first trial week).I personally like to acknowledge Alma to help me out with training and explaining everything that a first time user would need to know for safety and comfort.
First, I love the fact that I was able to schedule an appointment on a Saturday. When I entered the office, I was greeted by smiling faces. Second, everything that was being done that day was explained to me. I really liked the option to do retinal photography instead of having my eyes dilated, but there was an extra cost. After my exam I had the opportunity to check out the vast display of frames and get pricing on my favorites. Last, Ashley was amazing! She was very patient and attentive! There was a point where business picked up and she had to step away, but I didn’t mind one bit. I didn’t get the Matsuda frames that I wanted that day because I wanted to shop around, but I will be returning because I have to have them! Thank you ladies and Dr. Gonzalez for treating me so well! 🙂
I dont ever write review on Yelp, but this time I must. I went in to Eye Pieces looking for some frames. I found a pair that I liked. The sales person advised I should try a smaller size which they would have to order. The had me put down a $100 deposit which they stated would be applied to my purchase. When the frames came in I did not care for them, nor did I see anything else in the store I liked. I requested to have my $100 refunded to me. They refused. I was appalled. They told me I could make an appointment with the optometrist who owned the business, Dr. Birenbaum to discuss the matter. I refused to make an appointment to get my money back. I demanded a refund on the spot. They still refused. They then got the doctor to come out and speak with me and he was the rudest person I have ever dealt with. He accused me of yelling at his staff and demanded I leave and dont come back. I told him I wanted a refund on the deposit I put down. He refused. He was even rude to my poor wife, sticking his finger in her face! We went back and forth. He finally agreed but only to $85 and demanded I pay shipping. He then showed me the order slip, (which i did not receive, only my credit card slip) which stated no refunds or exchanges. Even if I had the form, I didnt buy anything, no prescription was filled, no glasses were made. I finally agreed to the $85 because he just was not going to back down. What a near sighted, terrible business person. He ruined the experience, and over $15, which if he had simply given me a refund, he probably in time would have made $400 when I returned to purchase another pair of frames, but no. I will never step foot in that store again. Avoid like the plague. Go to the Eye Pieces in uptown. That store is night and day better.
Loved my visit here! They exceeded all my expectations. Dr. Gonzalez was personable and professional! I was so impressed with all the technology they had and how in depth the exam was. I highly recommend this place!
I love Dr.G. He is the most personable doctor that Ive ever met. He takes time to explain things and to listen to your concerns. I would highly recommend him to friends and strangers