Its like coming out of the dark ages when I arrived. My previous doctor had nothing on them. Bobby and the Doctor Nguyen were thorough, professional, and very down to earth. Doctor Nguyen wouldnt stop testing until my sight was as good as it could be. She succeeded!! Im ecstatic with my new contact lenses, for sure.
Dr. Castleberry and his team provide great eye care. It’s easy to get an appointment. They’re timely. I get great service and selections in the optometry department. Shout out to Erica and Reggie.
Great service and experience! Everyone was attentive and the environment felt safe with staff and techs wearing masks.
This was my first visit to Plano Eye Associates and it was a great experience. The staff at the front desk got me checked in quickly and explained what my insurance benefits covered. The technician (Lynn?) explained everything as she tested and scanned my eyes. Dr. Nguyen was very thorough and talked me through options for current and future care. The staff at the frames department were beyond helpful. I think I tried at least 20 pairs of frames before we all agreed on the perfect pair. I will definitely be recommending this practice to anyone who is looking for eye care.
Loved my overall experience with Plano eye associates! I had Dr Nguyen and she was extremely nice and thorough. I did have to come back to get a different contact prescription only because my previous doctor gave me the wrong prescription. They got me in on the same day I called which was superb! We are working to get my eyes back to “normal”. The place was modern and very clean.The only con I can think of is the patient portal website. It definitely needs to be updated with user friendly features such as save username/password and does not scale down to perform on mobile devices. Definitely use a desktop!
Dr. Castleberry is totally awesome, answered all my questions and took his time with me. I have recommended him to several of my friends.Friendly, courteous and knowledgeable staff.Thanks!
All of the people at Plano Eye Associates were so knowledgeable and professional. Great service and friendly people, from Madison who checked my eyes to Dr. Castleberry who gave his professional opinion of how I am doing, I could not be more pleased. Thanks for a great experience.
Plano Eye has been our familys eye care providers for at least 5yrs. Their service has always been great. A great team they have there. Thank you, Dr. Nguyen.
I have been going here for a few years. I dont have many eye issues just annual exam and updates to my prescription. All of the staff that I have worked with have been very professional, quick, and detailed. They are understanding that I have fears of things near my eyes and try to make the process as smooth as possible. Highly recommend!
From start to finish I had a great experience. Starting at the front desk to Dr. Castleberry to Erica helping me pick out frames, all were professional and helpful.
This office is the most efficient and their explanations are the comprehensive that I have had from a medical office of any kind. I highly recommend them.. My experience with the Doctor and was very good. Their customer care is the best in the city
We went for my daughters eye check-up here. I have been to couple of other ones but this is the best one that Ive been to in Plano. I dont know how I missed it being so near to my home. The staff, the nurses are very friendly. The doctor actually cares and tries to make it better for you and explains everything clearly. Dr. Wen was really awesome. This is going to be our go to eye clinic.
I have been a patient with Dr. Tran since 2005. He is very knowledgeable and caring when dealing with me and my endless questions. The staff has always been very nice and helpful.
Amazinggg & affordable! Ive been coming here for glasses/check ups for 2 years now. You get the Luxury & Service all without hurting your pocket book. Thankful for this establishment!
Just can’t thank Dr. Tran enough for the care over the years. He is truly the best! I am so thankful to be a patient of his.Dr. Tran is professional, courteous, and friendly at every visit and he always has time to answer any questions I have regarding my eyes. I appreciate his thoughtfulness and care over the years and hopefully continue to have him as my doctor for years to come.Everyone on staff at Plano Eye Associates has been exceptional at every visit from the minute I walk through the door. Great customer service!!Also, office and equipment very clean and great efforts to maintain sanitizing so you feel comfortable and safe during your visit.And a special thank you to Bobby with whom took care of me at my most recent visit—he is awesome!I strongly recommend Plano Eye Associates toanyone—they definitely deserve a 5 Star rating!!C. Smith
This was my first time here, and let me tell you… THE STAFF AND MY DOCTOR.. DR TRAN WERE BOTH AMAZING AND SUPER NICE AND FRIENDLY!! VERY PROFESSIONAL!! I think I found my new Eye Doctor!! 🙂🙂🙂 THANK YOU DR. TRAN AND STAFF!
Caring and professional doctors and staff. Beautiful office. Extensive collection of frames and very helpful employees to help you find the perfect pair.
Appointment was held on time and completed in a timely efficient manner. Staff was polite and attentive answering questions and provided pertinent information to address my needs. I would recommend Plano Eye Associates to anyone needing eye care.
Dr. Nguyen was great! She explained everything she was doing, and made sure to cover everything regarding my eyes. The office itself is very clean, efficient, and the process of getting new glasses and lenses was very smooth. Their selection is also very large.
I visited Plano Eye Associates last year and yesterday. I’m pleased to say that the level of professionalism is wonderful. From check in to check out and everything in between, was a great experience. Highly recommend!
I always feel like a welcomed guest at Plano Eye Associates. For the “Hello” when I walk through the door to the “Have a great day” when I leave, the staff is very cordial and the atmosphere is warm and relaxed. I feel like my eyes are in good hands.
Erica in the frame selection shop is phenomenal. She has a fantastic sense of color and balance. I get so many compliments on the frames that she selects for me.
The associates at Plano Eye are all helpful, friendly and professional. I have been a patient of Dr. Trans for years and wouldnt think of going any where else. He is caring and knowledgable and he takes great care of my vision!
Friendly atmosphere. Hardly any wait-time.
Always prompt professional and caring Dr CastleberryListens to and completely answers all questions related to the office visit in a relaxed non rushed environment
Plano Eye Associates is THE BEST eyecare center in all of North Texas. Ive seen Dr. Castleberry for - ahem - decades, and the care and attention Ive received has been superb. Dr. C has added two terrific doctors to the practice in recent years. I highly recommend Plano Eye!
The employees in the eye glass area are extremely friendly and very helpful! I just got my first pair of corrective lenses at 57 and they helped me understand my progressive lenses!!
I appreciated the time Dr. Tran took with me. He explained why my left eye vision was worse than my right and what options I had. This was my first time in the office and felt it was clean and they took appropriate Covid safety measure.
Always a wonderful experience. Been going here for my familys eye exams for decades. Highly recommend. All staff are kind, experienced, and know their profession! Dr. Tran is simply THE BEST!
This office is the most efficient and their explanations are the comprehensive that I have had from a medical office of any kind. I recommend them without any hesitation.
Very welcoming and courteous visit as always. I’ve been a patient for several years and have always recd the best care and experience with the office staff.
Dr Tran is awesome. He always make me feel relaxed and answers all my questions!!The glasses section is also amazing!!!
Years of going to Dr. Castleberry has been very rewarding. I don’t have severe eye issues but my husband did. Dr. Castleberry made it possible to put off surgeries as long as possible and for my husband to have as much vision as he could. I wouldn’t go any where else.
The staff is very efficient and the doctor was one of the best Ive ever had the pleasure of meeting.
Had a great experience at Plano Eye Associates. Everything was very clean and I saw them sanitizing the counters in the eyeglass area twice while I was there. Front desk staff was very nice and check in process was very quick. The tech who gave me my initial exam and eye drops was excellent. Dr. Widjaja was absolutely fantastic. She was very thorough and explained everything to me clearly and made sure that I understood what she was telling me. After the exam she took me to the eyeglass area where I ordered new lenses for my existing frames. No sales pressure to buy new frames at all. I highly recommend this location and Dr. Widjaja.
I was in and out within 30 minutes with new prescriptions. Professional and enjoyable. Loved my experience!
The staff was efficient, courteous and professional. The doctors take the time and treat each patient as an individual with unique needs. I highly recommend Plano Eye Associates
Always very thorough, I feel confident in their care.
First time visiting here. All the staff was very professional & courteous. Ashley & Dr. Christa are absolutely amazing! They eased my worries about being a first time contact user and took the time to help me get adjusted to them!
It was my first time going here and I had a great experience! I’ll definitely be going back!
The staff was extremely friendly and helpful. They take the time to explain things.
Very clean, orderly, professional, and efficient! They made my five year old feel comfortable for her first eye exam too! Excellent timely service.
Dr Castleberry is kind, knowledgeable and an expert in his field. He took additional time discussing my eye solution options and confirmed once again why he’s been my doctor for decades.
We moved to Plano right before the Rona visited... so Id put off going to the eye doctor. Now that things are back to somewhat normal, I needed to get that done. Dr. Widjaja had the first appointment, and Im so glad she did. She was thorough in listening to my complicated history, and my concerns about my last pair of glasses, and worked to figure out what the issue was and how to resolve it with my new prescription. She also was able to fit me in contacts as an option other optometrists had told me wasnt an option for a couple of decades now. I was VERY happy with how thorough she was. The tech assisting her (didnt catch his name) was awesome as well. Very friendly and thorough.I also want to give a shout-out to the optical shop. Madison tracked down and special ordered frames based on a rough description of some frames I had several years ago that I really liked, because nothing in house was very similar. I didnt know the brand, the right terms, or anything, and the only picture I had was not terribly helpful. But she somehow found EXACTLY what I was looking for. Shes super personable and knowledgeable. My new glasses havent come in yet, but I have every confidence theyll be great (Ill update my review if theyre not, but dont wait on it...) and if there are any minor issues, Im very certain Madison will get them sorted out.This is why I am willing to pay the slightly higher cost for glasses in a brick-and-mortar optical shop vs. an online one. Especially once you have bifocals or a complicated or high index prescription, the cost difference between online and in-person is not that much, and the personal touch is *so* important to getting the best result.Everyone Ive interacted with at Plano Eye has been fantastic. Efficient, friendly, and very helpful.
Super friendly and super fast. Love Dr. Tran and his technicians and the front staff. Been coming here for years!
I have come to these Eye Professionals for years and always have a great experience!
Dr. Castleberry is simply wonderful! He is professional, very thorough, and honest. The staff is great also. Office was nice and clean. I witnessed detailed sanitizing and felt extra safe. All equipment is state of the art! I highly recommend Plano Eye Associates! You will not be disappointed.
My family and I have been a patients of the practice and a clients of the optical for years. We feel very confident in the care that we have received and have excellent service from the optical. We would highly recommend them.
The doctor and the staff are very professional, very friendly; extremely knowledgeable, explain all aspects in detail, involves you in the decision and selection of treatment options. Referrals are exceptionally good. Office is very well equipped.
Whatever youre paying Erica, she deserves a RAISE!!!!! Jack of many trades. So meticulous, knows how to do math, gets everything correct, EVEN complicated changes. THANK YOU, Erica!!!!! 100%
Ive been coming many years to see Dr. Tran. The office from entrance to exit are friendly and professional. Everyone knows their responsibilities and it shows. The office runs very smoothly. Thank you!
I’ve been seeing Dr. Tran since I moved to Dallas in 2013. Amazing staff all around and a great selection of glasses. You’re also in and out!
Since I have seen Dr. Castleberry for 37 years, I must like him. I just got through recommending him to someone on Next Door Neighbor.
There is not one person that I came in contact with at Plano Eye Associates that did not make me feel welcome and important with what I was dealing with. Customer Service during and after hours spot on.
Been going here for 38 years, best Eye Doctor there is, has always taken excellent care of me!!!
First time patient and I had a wonderful experience! Highly recommend!
Always courteous staff, both clinical staff as well as administrative and those who work in the frame/lens store.Great with both my wife and I as well as our 12 year old twin girls. Highly recommend.
There arent enough good things to say about this business so Ill keep it short. Professional, clean, efficient, SAFE, and most importantly, very good at what they do. The examination itself and Dr. Tran give you the sense that they are at the height of technology and intelligence in the eye business.Aside from the exam and the office experience in general the optics team is absolutely the best I have ever worked with. Madison is a sweetheart and was very fantastic in selecting glasses based on my prescription and my appearance. She helped me choose some amazing new glasses and guided me through great upgrades to the lenses- glasses have come a long way. The entire team seemed committed to helping customers and most importantly keeping the space clean and sanitized.I will be trusting Plano Eye with my eyes for the rest of my life!
The professional staff of Plano Eye Associates is always available to assist you with any of your eye health needs. They help with selection of the best frames for your prescription to any adjustments that need to be done to make sure the eye glasses are the best fit possible.
The quality of services and interactions keep me coming back. Both the doctors and the eyeglass store teams are awesome. They always go above and beyond to ensure your needs are met.
Friendly Staff and up to date equipment. I have always had the best and fastest service every time. Exam are comprehensive and you leave with a feeling of confidence that your problem are being addressed appropriately.
Dr. Castleberry is the best. He is always on top of the latest technology. His assistant, Bobby, is totally outstanding and did an awesome job of getting my measurements prior to my appointment with Dr. Castleberry. The opticians worked with me to meet my budget.. Everyone is very helpful and friendly.
I recommend Dr Tran to everyone I know. He is the only Eye Doctor that has been able to make me happy. Every exam and every Prescription and every set of lenses has always been WOW wonderful. Best place to be.
Excellent Doctors and Staff - 5 StarsThank you Dr. DiMaggio for your time and expertise to improve my visionVery pleased with my progressive lenses and MODO frames. Thank you, Erica for excellent fitment.
Dr Tran and his staff are professional and personable.
Dr. Castleberry is very friendly and professional!He is great about explaining any conditions or concerns you might have about your eyes!The staff is very courteous and friendly!Also, I love their selection of eyeglasses. Their staff is very efficient in helping you to choose your frames.
We have worked with Dr. Castleberry for years now and always have wonderful experiences and excellent care. He is knowledgeable, thorough and just very nice. Everything he does shows that he cares about his patients as individuals versus another ‘case.’
We Have been going to Dr Castleberry for over 30 years, needless to say it is a great and through practice.
Always enjoy seeing Dr. Castleberry
Dr. Tran is my vision care doctor and has been for many years. He is very knowledgeable, thorough, compassionate, and takes the time needed to address any questions his patients may have. His chair side manner is how others should be! His staff are friendly, knowledgeable, helpful, and help patients feel valued. Jerry was my tech who took care of all my preliminary tests, and I enjoyed his positive, witty chair side manner as well. I would recommend Plano Eye Associates, on Coit Road near Spring Creek, to anyone needing caring, professional vision care.
Very friendly and honest place even if you don’t have insurance they still treat you the same. Thanks again for the wonderful service.
Everyone was very helpful, friendly and thorough! I felt special and that they cared for me! As the old saying goes:no one care about how much you know until they know how much you care.
Very professional and efficient. Uses the latest eye care technology. Staff was very thorough in addressing my questions.
I’ve been coming here for years. Dr. Tran is always a joy. He’s professional and always so friendly and upbeat.This time I received assistance from Erica in their glasses department and she was also very attentive and sweet. I highly recommend this place.
Had a very good experience and the staff & doctor are professional and easy to talk to.
Excellent service, friendly people, and very professional. I had a specific issue with getting glasses that would work for seeing my computer screen (e.g., not reading glasses, and not far sighted glasses - but the specific distances for my screens). This is the first eye doctor that actually listened to what I was needing and set me up with the exact solution I required.
Have been patient of Dr Castleberry the past 30 years. He is very knowledgeable and reminds update in all aspects of eye care.
State of the art technology. Dr Stanley Tran is an intelligent, caring, and easy to talk to doctor.
Dr Castleberry is AMAZING. Everyone in the office is friendly and really care about their patients. I highly recommend this office.
Dr.Whijala was good in treating my eye.
All employees very efficient in there give area.
Everyone was friendly and knowledgeable from start to finish. Giving my new patient information took less than 5 minutes and I didnt have to fill anything out. There was barely any wait time in the waiting room or in the exam room.
Shout out to the entire staff at Plano Eye Associates. Dr. DiMaggio and her staff are always so professional and friendly. Erica did an amazing job, helping me out with the daunting task of choosing new frames, with Reggie voting for his faves. 🤓🥸😎 Thank you so much!
Everyone was very professional and made me feel at ease. I am a returning client, They have state of the art equipment and the process was actually kind of fun this time. Have not been back since 2015 and they have made some nice tech upgrades.The staff really does care. From the ladies at the front, Technicians and Medical Professionals, and they Eye Wear Staff. I enjoyed the process and look forward to getting my new shades.
Dr. Tran and Plano Eye Associates have continued to be 5-Stars for me ever since I was referred to them over 5 years ago. From the front desk to those who assist Dr. Tran, to the Dr. himself, my experience continues to be top notch.
Wonderful and knowledgeable staff. I was about 20 minutes late for my appointment (got lost) but they went ahead and saw me. I really thought I would have to reschedule. Super accommodating even though they were super busy. All my questions answered and fears put to rest. Absolutely worth the drive from Rockwall (fATE) to Plano.
Dr. Tran is wonderful! Hes friendly, knowledgable, and a great guy!! His staff is also very friendly and professional. I have gone to Dr. Tran for many years, wnd will continue to do so.Ive also referred many friends to him, and they love him as well!!
I have been a patient of Dr. Tran for many years, and I trust him totally. Additionally, the entire staff at Plano Eye Associates is wonderful and friendly and helpful.
Great experience from start to finish!
Great experience, nice staff & Dr.Castleberry was awesome helping me figure what was going on with my eyes!
I have been patient of Dr. Tran over 10 years now. He is the best. His office staff as well as the optical department..they always take their time to answer any questions and the entire office makes you feel very welcome. Just love the service they provide.
Everyone at Plano Eye Associates is very nice and friendly. Additionally, they always seem to have a great time and make their customers and patients feel right at home.
Dr. Tran is great! I have been coming here for many years. The office is efficient, clean, and professional.Update: Had some concerns about my vision yesterday. Called the office and saw dr. Tran. So relieved to be able to see him and had my eyes checked out. Highly recommend Plano Eye Associates and dr. Tran!
I just recently moved from Austin, Tx and Oak Hill Eye Care referred me to the Plano Eye Institute. This was my first visit and I am very pleased with the entire staff and the Dr. I would recommend their office to everyone who is in the Dallas area. It was a long drive 17 miles to and 17 miles back home, but it was worth the time and travel.
Fantastic experience here every time. Dr. Tran is awesome and so are all the staff. Just a pleasant, honest helpful place to go.
Efficient, professional, friendly, cant say enough good things about the staff here! I hadnt seen an eye doctor in a while. Dr. Tran answered all my questions and ensured I received the correct prescription. Highly recommend!
Excellent service and very caring/concerned about your individual needsHighly recommend
They are wonderful! I have been a patient for 15 years and have recommended friends and family and they are glad I did.
The office staff are courteous and helpful; the waiting area is clean and comfortable. Dr. Castleberry always shares his findings following an exam and provides information on how to improve eyesight.