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Triangle Imports
3333 Capital Blvd STE 100, Raleigh, NC 27604, United States
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Triangle Imports

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Vl
Review №1

I have bought a lot of cars, this was the best experience I have ever had. I bought a Porsche Macan Turbo. It was incredibly clean, exactly what they said it was! I cannot stress how hard it is to find honest dealers! These guys are as honest as you can get! No shady check engine games here. The wife is extremely happy, she has been driving for a week with nothing but smiles on her face!Thank you again for such a good transaction!

Te
Review №2

They were excellent in terms of communicating effectively about the issue with the car. Skyla was customer service friendly, helpful and very good at assisting the customers and mechanics as a bridge. The prices were reasonable. I felt like they gave me their best service and I will go back again and again for that level of customer care.

Mi
Review №3

Jeff and team at Triangle Imports are phenomenal from start to finish. Jeff was very informative in regards to the SUV I was interested in and held it for me an extra day so I could arrange to get to Raleigh from Charlotte. Working with Jeff has been one of the smoothest transactions that I have experienced. They have a life long customer here.

Ju
Review №4

I purchased a jag XJL on June 5th. It broke down on June 25. I bought the warranty the same day I purchased the car. Triangle nor the warranty company wants to fix my car. I put in shop and the Jag shop told me triangle did a quick fix to sell the car.

Br
Review №5

My daughter bought her first car here this week ... we worked with Jeff, and the entire process was smooth and casual. I will definitely work with this dealership again and recommend to friends. Jeff you are awesome !!

Ph
Review №6

Matt (owner) was great through repairing my BMW. They are accessible on the phone and return calls promptly and kept me up to date with my car repair. He is a trustworthy BMW mechanic. I am happy with the repair, customer service and their pricing. Great shop for euro cars and repair. I’ve had my car to 2 other European mechanics in the Raleigh area who wanted to add on extras and provided expensive repairs and poor service. I’m glad that I was able to find this shop and will be using them for any needed future repairs. Great experience.

Na
Review №7

Matt and Team Triangle Importsis the only place we Take our Porsche for care.Matt’s thoughtfulness, clarity and storytelling about the history of his care for our car makes for years of trust.Triangle Imports Are Technically well trained, very knowledgeable plus they respect my request and my car.I know many reviews have been glowing for Triangle Imports and I could repeat those positive results.Thank you Matt, your Excellent team and also your Father.“The greatest gift of life is friendship, and I have received it.”Nancy Poole & for many years Wayne

Mo
Review №8

Matt and his team once again went above and beyond taking care of my sons car. His timely updates on what they are doing to troubleshoot and determine what needs to be done makes you feel comfortable when dropping a car off.

As
Review №9

I dont Review Dealerships often, but Ive gotta Say My experience with These guys Have been phenomenal. I inquired about a Certain vehicle with them and They gave me an option of communication unlike those pushy annoying other dealerships, I decided to Roll with texting since I feel comfortable that way. The Owner Jeff Messaged me and talked about The car I was interested In. He was very professional Casual and Patient, I had requested a video and some documents, without delay He got it too me almost instantly, he was willing to work with me and answer all my questions. Reason I give it a 4 star just was Location is a bit Tough to exit out but Thats not really their fault, thats just me. They do have a Tint shop near by if anyone is interested for that so its a cool little one stop shop kinda thing, though I do Love how Turning Right will have ample neighborhood routes for you to Test drive your Car of choice. Check out their inventory and let them know! Jeff Will take care of you! Thanks again.

me
Review №10

Guy gave me a nice tour around the place. Definitely a great place for people who are interested

Ga
Review №11

Very friendly staff! They were very quick in getting my car repaired and at a competitive price. I was nervous and anxious when calling around to different shops but the staff here put my mind at ease and did wonderful work. Definitely give them a call first if you need anything.

E.
Review №12

Visited Triangle Imports yesterday after being disappointed at another big named car dealer. Triangle Imports customer service was on point. They have a small town charm and it showed in our interaction. We purchased a car on the spot! We recieved an amazing deal and it brought great joy to my son. Need a great car from a dealer who cares about quality of the car sold? This IS the place!! Thank you Triangle Imports!

Ga
Review №13

I am very happy in my decision to take my business to Triangle Imports. Staff is super friendly and they were able to diagnose and repair my car quickly and for a fair price. Highly recommend!

Mi
Review №14

Just bought a beautiful BMW from Jeff at Triangle Imports. Very friendly and great communications. Had one small issue and they took care of it in an instant. Will do business with them again!

An
Review №15

Bought a vehicle here right at the beginning of the pandemic. A few days after having it the check engine light came on.I contacted Jeff, whom up until this point had been very responsive.  I contacted again and finally the response was oh, I thought you were just telling me.  He said what they do depends on the severity. I informed him it was the head gasket.  I never heard back.Since then the car has had issues with coils, plugs and the climate control system. The air con is out again today.After having the vehicle a few days the shine began to fade. Apparently some chemical was used (likely AF fluid) to hide copious amounts of scratches and imperfections. I now have permanent swirls in the trim on the vehicle.I was given a carfax, which shows if a dealership looked at an issue. Not all private shops report to it.I was told their mechanic looked at it as well.I know they wont do anything about it. I made the mistake of driving 8 hours to take delivery of the vehicle.

Ga
Review №16

Great work done on my BMW here. Staff was very knowledgeable and Matt was able to get me the best deal around. Thank you!

De
Review №17

I stopped by after visiting several import dealers in and out of state. I found the selection here to be as good or better than all others in the area. The fact that they offer NADIA or (whatever) certified vehicles hadn’t crossed my mind, but it was good to see everything covered by warranties. All the pricing was compatible and negotiable as well. The sales staff was awesome and so accommodating. Jeff was our salesman and actually made this the easiest purchasing process I’ve ever experienced. I was really only shopping for myself, but my wife ended up finding something she loved as well, so we ended up buying two vehicles. We never filled out anything at the shop for financing, other than a short application with general info. Jeff did all the finance leg work the next day and because we live 75 miles outside of Raleigh, Triangle Imports actually delivered our new vehicles to us. I’ve never had anyone ever even suggest that they’d do that. Pretty much the closest to concierge service you can get in a car buying experience. I highly recommend Triangle if you want a pretty laid back atmosphere, where the folks really want to get you taken care of. Thanks again gentlemen.

JK
Review №18

I was searching for a audi q5 when I came across Triangle Imports. Jeff, the car salesman is awesome. Very friendly, and hospitable. I ended up buying a 2012 bmw x3 35i because of Jeffs recommendation based on my needs and he didnt just sold me a beautiful well maintained clean car fax automobile, he sold me an experience Ill never forget. I Highly recommend Triangle Imports and ask for Jeff, trust me, you wont regret it.

M
Review №19

Overall good experience. Prompt, flexible, friendly. Follow through/ follow up can be improved a bit. But satisfied overall.

An
Review №20

The team at Triangle Imports was great and made the buying process very easy. The suv I bought from them was the best I have ever found. A+

Za
Review №21

We bought a 2012 GMC Acadia from here in August of 2019, and it has been amazing!! We have been on several road trips and havent had any problems with it. Today my husband took it for an oil change/tire rotation since purchasing the vehicle, and the technician said we have a good vehicle! Its so refreshing to know there are still honest used car dealerships out there and Triangle Imports is certainly one of them.Dwayne and The owner Jeff are very professional and were pleasant to work with. Jeff even accepted an offer for the vehicle that was in our budget. Thank you again Jeff!One con was when my husband went to pickup our tags and had a question about the registration. My husband was greeted by one of the sales guys (I dont know his name) outside who instantly had an attitude about my husbands question. He definitely should take some notes from Dwayne on being personable and professional when talking to customers. He was rude in his response to my husband and must have been having a bad day.UPDATE:Im changing the stars because after owning this vehicle for a year, one issue after another started to unfold. We had to replace the alternator, battery, the AC, and the motor mounts need to be replaced. After spending tons of money to get these issues fixed, the check engine light continuously comes on, and there is constant diagnostic electrical issues that have been a pain for mechanics weve taken it to to solve. It seems this dealership does a very good job at covering up major issues. Make sure you take a mechanic with you if you are thinking about buying a vehicle from here. They arent as trustworthy as we thought!

jo
Review №22

I took my bmw to get fixed. The top had stopped working and I heard this place was it to get it fix. The top was down and would not close shut. I dropped the car there. They claimed to un assemble the whole top. And only “diagnosed” the car. Charged me $643 for a “diagnosis and a so called “assembling” the top back. The same screws were in back seat. Then I was told the computer was not the original one to vehicle and the top couldn’t be put back..... I kept the car in garage in case of weather. Tell me why an unlicensed person got my top up for free. Rip off!!!!

S
Review №23

Had a great experience looking for cars at TI. Staff are knowledgeable, informative and helpful! Hope to purchase a car soon and I will definitely be back to look at more.

Su
Review №24

Purchased Pre-Owned Honda Accord last month, Vehicle is in very good condition, no issues. Jeff was very friendly n professional, he briefly explained about car i was looking for n gave us keys for Test Drive. No Pressure or compulsion on buying, Conversation with Jeff will be so friendly you dont feel like you are talking to a new person, My Purchase went through easily with Triangle Imports n Jeff. They also reduced price, open for Negotiation.

Va
Review №25

This is by far, the best place Ive ever purchased a vehicle. Everyone was friendly and helpful. No high pressure or pushy sales tactics. Got a great deal on a wonderful car. Would buy from them again.

Dj
Review №26

My car broke down and I was in distress. Worried about what would happen, how will I get around because I have 3 jobs and I cant afford not going to them. One of my friends told me to reach out to them and let me tell you, theyre amazing. Matt was absolutely perfect. He welcomed me in, told me what was going to happen and sent me out with a rental car, all in under 10 minutes. I was astonished. Had my car ready the next day, they work fast and the work is done carefully, with full attention. Hands down the best shop in town. I will always and forever come to Triangle Imports for any trouble I have with my car. They certainly took off a lot of the stress I was building up. I love you guys!

Th
Review №27

Sold me a lemon! They kept it in their shop for 3 months & when we got it back it still wasn’t fixed! Never again.

ib
Review №28

I received excellent service from Jeff and followed through with 2 items well after the sale was completed. The sale wasnt high pressure and I was given the keys & 1 hour to do a test drive, no salesman tagging along made it very relaxing and I didnt feel rushed. I would recommend them to anyone looking for a used vehicle.

As
Review №29

Ashley the receptionist is always extremely nice and helpful. Shes wonderfully pleasant to speak to and is more than accommodating for appointments. The staff always does a great job and calls to follow up on your experience. They also call to remind you of needed check-ups and let you know when sales are happening. We are very happy with their services.

da
Review №30

An excellent experience! I would highly recommend Jeff and all the people at Triangle Imports!! Thanks guys!

R.
Review №31

I came in today to take a look at a Cayman S they had for sale. From the moment I walked in I could tell it was a great place. Staff was accommodating and knowledgeable. It was nice to visit a dealership with staff who have a passion for cars!

To
Review №32

Nice salespeople not pushy

AJ
Review №33

I strongly recommend doing business with Triangle Imports. Jeff and Mike are stand-up guys, and the rest of the staff is extremely helpful and courteous. Was going to use them to sell a vehicle on consignment, but it wasn’t a good fit. In the interim, there were mechanical issues, but the folks at Triangle Imports were more than fair and decent about unwinding the deal. The next time I go to buy a vehicle, I will make Triangle Imports my first stop.

Lu
Review №34

The service representative took the time to explain thoroughly the issues with my vehicle, and answer all my questions. Overall, great service, knowledge and experience...At least, with my BMW, they certainly know their stuff! At the end, I left with a sense of confidence that I can definitely return if anything else were to come up. Thank you!

A
Review №35

Jeff and Mike sold me a very nice Jeep Grand Cherokee. I am more than pleased with the quality of the car and quality of their sales process. From their online pictures, to face to face discussions to paper work completion, everything was first class. Highly recommended.

Ms
Review №36

The best car buying experience I ever had. As a woman you maybe intimated with the car sales deal but trust me Triangle Imports is not your average dealer. DeWayne truly go out of his way to make your car buying experience the best ever. I am so happy with my purchase and will be a buyer of Triangle Imports for life. You want be disappointed and you can ride away confidently in your new ride. These guys are the best in the Triangle!

cl
Review №37

After getting a very high quote from the dealership, I came to Triangle Imports for a second opinion. Not only were they able to fix all the issues with my car for a fraction of the cost, some problems were as simple as a code reset. Mini wanted to charge for a complete rewire of the air bag sensor. Turns out TI fixed the issue at no charge with the reset. I will always go to Triangle Imports first.

Ca
Review №38

My A/C in my Mini Cooper went out on one of the hottest days this summer. I phoned Triangle Imports after hearing a steep estimate from the dealership and Triangle Imports offered me an estimate almost HALF as much and could complete the job in just half a day. I will be back for other services for my car! Very friendly staff, too!

Da
Review №39

I had been shopping around for a few months, willing to fly out of state for a good deal. Tuesday, I pulled the trigger to buy a 2007 Lexus GX470. Test drove it home to show the wife. She approved, I drove it back and said I would like to pick it up on Thursday. By the time I had finished the paper work on Thursday, they had washed the car, vacuumed the dirt my wife tracked in, topped off the gas tank and installed new floors mats, I did not ask nor expect that-thank you Jeff Powell.

Da
Review №40

Hands down to Jeff at Triangle Imports. The Best, Kind Hearted, Honest, and Compassionate Person you could meet and purchase a car from!!! I will recommend your dealership to everyone I know thats in the market for a new car!!!In addition, Mr. Dee, thank you for walking me thru my new SUV! Outstanding customer service ever!Blessings ~ Dawnn

To
Review №41

You have to fill out an application online before you can be approved. Us as well as some other customers came from out of town just to be turned away. And we called first. Thats definitely information that we should have been told.

Uc
Review №42

The staff at Triangle Imports have done a great job in the service department. The keep track of my records and give me great recommendations. This is one relationship that will last thanks to the trust I have in the team.

Al
Review №43

Mike and Jeff were great. They made the whole car buying process pain free. I would highly recommend. Would buy from them again.

Ce
Review №44

They gave great service, their prices were reasonable and most importantly they were very professional and knowledgeable about our car. Great experience!!!

Ra
Review №45

Just completed a purchase of a very clean 04 Lexus RX330. Salespeople are friendly, low key, and were willing to negotiate on price. A fair deal on a great car. Did a lot of research and homework, and went to a lot of dealers. Triangle Imports has met our high expectations.

Aa
Review №46

Awesome dealership, staff was very help full. Jeff was very helpful and knowledgeable to all of the vehicles I was inquiring about.

Tr
Review №47

Good vehicles Decent pricing

Co
Review №48

Sold me a lemon. Wont do anything.

Mi
Review №49

Melissa and Scott Gray are awesome.Will never go anywhere else.

Fr
Review №50

Guys do amazing work, very friendly, knowledgeable, transparent, and communication is amazing! I highly recommend them for any work that your vehicle may need.

Ci
Review №51

Sounds to me like Brundi Jones had bad credit and is just bitter. Pay your bills Brundi and buy whatever car you want. I have always had outstanding service at Triangle Imports and will buy my next car here!

Br
Review №52

No hard sales pressure. Honest, upfront explanations. No problem buying a car from this team. In fact, I am going back for another buy within the week.

Jo
Review №53

I drove down to this dealership from Maryland to purchase Range Rover in June 2017 and havent had any mechanical issues with my truck. These guys were very helpful in getting what i really wanted.

Ed
Review №54

Jeff and the team at Triangle Imports have gone above and beyondFixing problems with my care after the sale was finalized!I will recommend them to all of my friends.

Co
Review №55

Excellent customer service. If youre looking for cars or parts, Triangle Imports is the place to go! They had the part I was looking for sent to their facility only a few hours after I requested it.

Ci
Review №56

Couldnt ask for better service nor more knowledgeable staff. My BMW was ready and waiting for me at 9am, the morning it was 30° and to my surprise, the car was already heated to 72°! Now, thats going beyond taking care of my car! Triangle Imports takes care of their customers! Many thanks!

A
Review №57

Had a wonderful experience at Triangle Imports. Salesman was up front and really helped seal the deal. I would recommend them to anyone. Thanks.

Ch
Review №58

Got an awesome deal on a Pontiac Grand Prix GTP. Very clean and runs great. Highly recommended.

Su
Review №59

Very positive experience, Jeff with sales works with you and I am very satisfied with the beautiful cars we bought.

Wi
Review №60

Triangle Service did a excellent job on my BMW 335d. I recommend them highly .Dr. Wm.GrantRaleigh,NC

Br
Review №61

Worst service I have ever experienced

gl
Review №62

Triangle Imports made sure that I was personally Satisfied with my purchase by giving me a fair price and making sure that additional detailing was done too.Thanks to the Entire Staff.

Ch
Review №63

Worked with tom and dean for 7 + years. Driving a Porsche means usually work and a bill, but they have worked with me and helped inform where needed. Also helped with sales and prepurchase. I wont go anywhere else.

Os
Review №64

Ake sure to ask for Jeff. Jeffs the man. Great service

Ch
Review №65

No hassle/pressure car buying.

St
Review №66

Bought a mini cooper from these people and was lied to about the entire service history. Was told that it just had a timing service and a turbo rebuild. The turbo blew and the timing guides broke within the first 6 months of owning the car. Would not deal with these liars again.

Ka
Review №67

Found out 1 year after buying the car for 15 k, that the problems they had previously fixed were only a bandaid for the car whic will take 12 k to fix. BUYER BEWARE!

Ru
Review №68

Hard to find. A small dealer

Je
Review №69

DEAN is the MAN!!! After Audi of Raleigh messed the car up so bad it would hardly run, then wanted to charge $2000 to fix it... Dean at Triangle Imports saved the day AND it only cost a very small fraction of what the dealership wanted to charge. This Audi will NEVER go anywhere else!

Aj
Review №70

Very professional, be it buying cars or getting the car serviced.

T
Review №71

Apology Accepted!! I thought that out of door price would be less then what was posted online. Please accept my apology as well!

W
Review №72

Jeff and Travis sold us quality cars with no problems. Thanks!!

Jo
Review №73

Excellent service

Pa
Review №74

I know

Information
40 Photos
74 Comments
4.5 Rating
  • Address:3333 Capital Blvd STE 100, Raleigh, NC 27604, United States
  • Site:http://triangle-imports.com/
  • Phone:+1 919-341-0880
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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