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Public Storage
2610 Yonkers Rd, Raleigh, NC 27604, United States
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Public Storage
Comments
Gr
Review №1

Tessa was helpful, quick and polite. She made it a seamless effort. Thank you for your assistance today!

Ta
Review №2

I just opened my first storage unit ever though Ive been in many with my husband and Tessa in the front office was one of the sweetest people Ive ever met. She went above and beyond to make sure I understood everything, she made me laugh, she gave me compliments and just made me feel so welcome. Im so glad to have met her. Other public storages could take a lesson or two from her for sure. Thank you girl so much. Youre the best! ❤️

Be
Review №3

This is a great location for storage. Tessa is a very professional person and made sure all of our needs were meet… thanks again Tessa

Ol
Review №4

I have used this storage location for 12 years and never had a problem. The manager (Tessa) was very nice and pleasant to speak with. Great service...

Re
Review №5

Tessa is a awesome young lady with excellent customer services. She is always around and a keeper. I really recommend this location for storage.

Br
Review №6

Tessa is great every time I come to the office. Thanks for all you do

br
Review №7

Help my brother move in to his space. Nice facility.

I
Review №8

Tessa was is all ways awesome and help me into storage today

Ny
Review №9

Laquanda is awesome, paid my bill here had a great conversation with this nice young lady also went down to my storage unit with me to show me how I can pack my units to maximize my space very nice woman make sure you come and see her to rent units here

ph
Review №10

Awesome customer service and location is kept clean employees are amazing been with them 6+ years

GI
Review №11

Great experience with Tessa great customer service will definitely recommend

tr
Review №12

Paid my bill at this location and meet a great young lady name laquanda very nice awesome customer service

Ju
Review №13

I was very happy in the way ms tessa help me out in getting a storage . she was very professional

Qu
Review №14

Tessa was patient and polite with my move in

La
Review №15

I was in the area shopping around for possible storage places and I must say of the places I visited the customer service at this store was simply amazing. The gentleman, Dwanya was very professional and knowledgeable. His attitude was so delightful and welcoming, it completely blew me away to say the least. Thank you for your time and knowledge sir! If you are looking for a storage service and out of this world customer service; it’s a one-stop-shop here.

De
Review №16

Tessa was Awesome! She helped take care of all of my needs with a smile.

Ch
Review №17

Laquanda and Tracye are great.

Ni
Review №18

Laquanda and Tessa are such great women clean units

Ro
Review №19

Hands down Ms. Tess does her best to provide excellent customer service. I would give her more than 5 stars if I could.

St
Review №20

Tessa stop her lunch to take my payment...Truly appreciate

Qu
Review №21

I’ve been using this facility for the past three years and ever employee has been helpful but let me give the HIGHEST PRAISE to Ms. Tessa. I was moving out of my unit last week and she went above and beyond to assist me with account and my unit. She didn’t have to assist especially with the circumstances, but she made sure I had everything together . I truly thank you all for your services.P.S :She deserves a RAISE 🤞🏾🙌🏾🙏🏾Ms. Ashley

Ed
Review №22

Tessa, was great help, extremely friendly very outgoing and great person to be around.

Gl
Review №23

Julie and Tessa made my process as easy and as fast as possible.Very professional, very attentive to detail and to our account. I want to thank you ladies all the way from California! I called maybe 100 times and not once did I feel that I was bugging them, always answered with a friendly hello. Very knowledgeable about the system/products. And even when we ran into an issue they took their time to look into it and solve it.You ladies for sure deserve a raise :D Thank you once again for your time and attention to our account.Best wishes,DripMore Team

An
Review №24

Tessa is always a smiling face at Public storage! The world needs more people like her!

St
Review №25

Staff very amiable! Very precise help and was very nice towards us today!

BA
Review №26

Tessa was very professional and has great customer service skills I highly recommend this storage facility for those in need

Jo
Review №27

Ms.Tessa and me.Julie did a good job helping me find a good storage unit for me and my stuff... great job y’all

Ed
Review №28

Laquanda and Tessa are very sweet ladies

La
Review №29

Tessa was great and so helpful! Made the process so easy for us

Do
Review №30

This was a great experience, I will request this Public Storage to everyone..Nice, clean.. The customer service is all that you would expect.. I want to thank Dwanya Messick for having my best interest at heart..

An
Review №31

I came to this location to inquire about a space and looking to get space in few days, and the Manager Dwanya was WONDERFUL . He gave me a lot of information about how to protect my belongings and the right size space i need . I will be coming here this weekend to get a space . Excellent experience . He is the best .

Th
Review №32

Julie, the manager on duty, was very skilled and knowledgeable. She made sure that everything was in order and properly filled out. We were unloading the trailer we had in just a few shakes of a lambs tail. Appreciate your help, Julie!!

Sh
Review №33

You could not pay me to get a storage elsewhere. The managers Julie, and Tessa always take good care of me. Thank you ladies.

Ja
Review №34

Tessa was great! 😁

CH
Review №35

Tessa was the best in getting me into a storage today. She took her time t make sure everything was correct.

ja
Review №36

Tessa was great and is definitely a people person who know what she’s doing...She deserves a raise...

Mi
Review №37

Tessa help me today and was wonderful

fr
Review №38

My experience with trying to find a storage unit in a hurry was an excellent one with the Public Storage on Yonkers Road in Raleigh. The service that I received from Shawna was excellent to say the least. Shawna assisted me in finding the best and cheapest unit for my needs. She was so courteous, knowledgeable, helpful and patient with me and my husband. All of the staff on Yonkers Rd are some the best I have ever encountered. I truly recommend using this company for storage. You will not be disappointed.

Ja
Review №39

I had such a good experience. I was really impressed by Tessa. She was knowledgeable and professional. She definitely made the whole process smooth.

Te
Review №40

Tess helped me with unit. Nice.

Ma
Review №41

Clean, well run. Very courteous and accommodating. Very good value also.

De
Review №42

Tessa was very helpful with direction to property location. Appreciate her customer service

To
Review №43

Tessa provided excellent customer services.

Ce
Review №44

Went into public storage to get some information about monthly storage fees and Wanya was very helpful with answering all my questions.

Ap
Review №45

Tessa was great. She made my experience wonderful and if need be, this would be the place I entrust my things with in the future.

Ha
Review №46

Tessa is a very nice lady, she really treated me like a family member, I wish all employees will be like her. She very patient with me, really explain things to me, I was glad she was the one I met.

De
Review №47

Tessa is one of the sweetest people you want to meet. She not only made the process easy but was sympathetic to my situation. Thank you Tessa.

Wa
Review №48

Tessa provided excellent customer service and the best employee i have ran into yet

Ja
Review №49

Tessa was pretty awesome with the move in

Sh
Review №50

I am very pleased with my experience. Julie the manager answered all of my questions. She was very helpful, and courteous. Very customer oriented place.

Et
Review №51

Tessa was life easy and I was very satisfied with her customer service

Ju
Review №52

The District Mgr Mike was amazing, he went above and beyond for me. Highly recommend!!

Wi
Review №53

Tessa stayed late just to help me out with my move in. excellent

mi
Review №54

Tessa bothers me every time she come outside with her wonderful attitude

Ka
Review №55

At a stressful time like this the nice manager Ms. Julie put a smile on my face. I appreciate what you do!

Mo
Review №56

Julie had the best service I ever had! definitely made me feel comfortable and I will be continuing services with y’all !

va
Review №57

Julie was very professional and wonderful to work with. I enjoyed meeting her, the rental process was through and she answered all of my questions.

Jo
Review №58

Tessa is always helpful when making my payment

Qu
Review №59

Tessa was very helpful today

Ar
Review №60

Julie made sure my experience was smooth.I appreciate her service.

Za
Review №61

I had an awesome experience at the public storage on Yonkers Road. Shawna was very helpful helping me pay my bill. And giving me very useful information on how to pay it online, instead of having to come to the store. Always happy with my experience

Ch
Review №62

Tessa was very helpful get me into a unit today

Pu
Review №63

Julie was very professional and made the whole experience effortless and efficient. We were in and out in no time and placing our items in our newly rented storage unit. Thanks Julie, you are a true asset to this company.

to
Review №64

Tessa was awesome and was helpful

Ma
Review №65

Julie was very helpful and knowledgeable. She explained the process and gave my husband and i some very helpful tips. I would certainly recommend this storage location to friends and family. Hoping this experience last throught our storage term. Thank you Julie

Be
Review №66

Tessa provided excellent customer service with my transfer day.

Ma
Review №67

Julie is fantastic, very helpful and knowledgeable. Highly recommend this location. Thank you Julie!

Ni
Review №68

This is a great property for your storage needs. Convenient to the highway, affordable, and best of all the customer service is phenomenal. Shawna was helpful and informative with a uplifting attitude. Its hard to find customer service like that these days. Thanks Shawna and PS!

Mo
Review №69

Shawna has been a pleasure to work with. She is super friendly and was able to answer my questions and concerns immediately. The facility is clean and well organized and within a very short distance of our home which makes the moving process so much easier.

Ka
Review №70

Best storage space ever. Shawna is the sweetest, most encouraging lady ever and y’all are lucky to have her!!! The check in process was easy and fun too!

Jh
Review №71

Thanks for your time and patience Julie! Wonderful customer service at this location. Highly recommend!

An
Review №72

Great place to store, amazing customer service!! Mike the DM really helped me out a ton

Ti
Review №73

Tessa was very wonderful

Ja
Review №74

Stopped in to inquire about some prices. Dwanya was so helpful and answered all of my questions! He talked me through the ins and outs of the process!

Wa
Review №75

Julie was an excellent helper she answered questions that I had for her and she gave me the best solution for my stuff Thanks Julia

Na
Review №76

Kayla is great.... My mom has a storage at another location and her rent needed to be paid asap... Running late for work I stopped by forgetting you didnt open until 9:30 Ms. Kayla opened and allowed me to come get the bill paid so my mom could be satisfied... Great smile and attitude. Thanks Again!

Do
Review №77

Tessa is very helpful

La
Review №78

Tessa did a great job and answered all of my questions

Lo
Review №79

Julie answered every question! I highly recommend this location.

Ad
Review №80

First time meeting Tessa and she was great

Sh
Review №81

Tessa was awesome!!! It was a pleasure meeting her and being assisted by her.

Wa
Review №82

Julie helped out so much and made the complex really easy to understand thank you so much Julie!

La
Review №83

Tessa provided me excellent customer service today

M.
Review №84

I had the pleasure to be given 5 Star service by a young lady whose name is Kayla Woodall who really was able to give me all of the information that I asked for. I called first and was confused about pricing.She was able to ease my mind. So she asked if I could come in and speak with her She does a great job and has been trained by the best..If anyone is looking to get 5 Star service when having to store your items I would definitely suggest going to this location.

An
Review №85

Thanks Julie! We can always count on you! I highly recommend this location! Great customer service and very clean!

Ka
Review №86

Kayla is an excellent property manager. Ive been a customer for a while now and she has done everything she can to make my stay with PS as great as can be. Her customer service is definitely appreciated

Jo
Review №87

Laquanda and Tracye are the best.

Mi
Review №88

Great customer service thanks to Kayla. (Edit) however my name and email was entered incorrectly and in the midst moving I did not catch the error until it was time to pay and now I have to pay an extra fee...

We
Review №89

Ms. Shawna was very helpful in helping us make the right decision on our storage. She also suggested how we could save money on our unit. She was very patient and polite.

Mi
Review №90

Tessa provided excellent customer services today

Ca
Review №91

What a great help Kayla was for me today. I was having some discrepancies with my billing and my due date for my rent but she helped me tremendously.... Nice attitude and beautiful smile.... My daughters are moving out of state and need storage soon i will be sending them her way. Kudos!!

La
Review №92

Tessa was excellent

De
Review №93

Calling just to get prices on a few units a and had a great experience speaking with Miss Kayla... She told me about your promotions,great rates, and also about availability on the size I may need... Thanks for your help I will be renting with her soon.

D.
Review №94

Kayla is the epitome of great customer service. I got my storage unit 6 months ago on what was one of the most emotionally taxing days of my life and she made the process easy and painless. Helped me with my lock and sliding latch, and even came around to see if I was doing ok. She has always been a pleasure to deal with and I love pulling in seeing her car. She’s very personable, kind, and professional.

Da
Review №95

Kayla did an excellent job showing me different size units and giving me information I needed to get the correct space. Her customer service and smile made my day even better. Thanks again

Ma
Review №96

Jasmine was very knowledgeable and polite. I made an online reservation for a few different sized units because I wasnt sure which one I wanted. Jasmine asked a few questions and helped me narrow down my decision to two units and Im very pleased. In addition to the rental unit, I opted to purchase the Public Storage secure lock with keys for extra protection and insurance.

Ke
Review №97

This place is chill and private, the rep here Julie is awesome. They check storage units routinely.

Sl
Review №98

Great service on this rainy day. Kayla did an awesome job with the move in despite having to dodge the rain. Will recommend PS to anyone who needs store space... Thanks again.

Gi
Review №99

I highly recommend this location. Thank you Julie!

Sh
Review №100

I love Miss Julie!! She is very helpful and explains all thats needed to know.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:2610 Yonkers Rd, Raleigh, NC 27604, United States
  • Site:https://publicstorage.com/self-storage-nc-raleigh/993?pid=pslocalsearch
  • Phone:+1 919-999-2136
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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