I never leave bad reviews, but I had such high hopes because the previous reviews were so great, but I was very disappointed. Dropped my phone off and they said they could fix the back of my iphone (shattered glass) in 3 hours. They later called and said they didnt have the right part so I had to wait until they ordered it, annoying, but no big deal. I brought it back after the part came in a few days later and he said it could be fixed in 6 hours now. Came back exactly when he asked and nothing had been done to the phone, and he showed us the replacement back he was planning to put on, and it didnt even have an Apple logo on it like the back of an iPhone normally would and we left. They also lost the phone case I had on my phone when I dropped it off (he did pay us back for this, so that was nice). There was also another person in the store while we were there complaining that they took in a working phone and when they got it back, it wouldnt turn on anymore. Would never recommend this place to anyone.
Just got my screen fixed about 20 minutes ago, dropped my phone in water and the screen wasn’t working and these guys fixed it in 15. absolutely amazing service, if anything else happens i’ll definitely be coming here. good prices too
Had an amazing experience, fast service. I would definitely recommend coming to get your phone fixed !
I got my LCD screen here fixed exactly 2 months ago and I have been taking great care of my phone. I have a screen protector and a case on it. The LCD screen is not not functioning properly and of course they want more money to fix it. Terrible experience. Don’t get your screen fixed here and expect it to last.
Bets place to fix iPhone!! I run barber business and I travel I broke my phone & di rlly smart te ha helpMe fix my iPhone 12 Pro Max in 45 min while I waitGreat service and quality repairThank you smart techs
Bas is the best technician. He fixed my cracked screen perfectly and for a very reasonable price.
Heart sensor cover came off my Galaxy watch, Smart Tech removed old adhesive and replaced, $29, working well now.
Okay so i usually don’t leave reviews on places but i went to get my macbook fixed a few weeks ago and they did it for an affordable price and did an amazing job. and the customer service is AMAZING!! they are so sweet and i truly recommend:)) and if you go there i recommend jazmine, she’s literally so sweet. this will forever be my go to place for fixing my devices!! 14/10😌
Best place to fix your Apple products. I have fix my phones crack screen and touch of my phone up there they fix it in 15 min give me 3 months warranty on that screen, but after 6 months phone have started issue with brightness . I called Rohan and he told me to bring my phone to any of his locations and he will fix that . I went to Richardson location and they replace my screen and touch for free . And they even told my that if something happen plz bring your phone to us we will be happy to help you. BEST PLACE TO FIX YOUR ELECTONICS .
Bas at Smart Techs was a lifesaver for us this week. Our daughter is heading back to the University of Arkansas tomorrow, so the 10 day turn around for the Apple store for a battery repair for a MacBook Pro, was simply not an option. Bas not only replaced the battery, but was able to address some hidden water damage and fix the power button. He was professional and fair with his pricing. A 2 day turn around time was simply amazing. Thank you, Bas.
Very quick service and very friendly as well, fixed my cracked iPhone screen in about 15 minutes! They quoted me cheaper than what was posted on the website. Highly recommend.Updated: lowering my rating. First replacement screen I got ended up having a solid black line down the middle of the screen after a couple of days. I brought it back and they replaced it quickly and for free, but now when my phone is locked and I get a call, it will not wake up. Phone stays black while the phone is ringing and am unable to answer any calls. Will have to go to the Apple store to get it replaced by them. Also, if you have an iPhone 11 you will not be able to trade it in if you get the screen replaced by a third party. Your phone displays a warning message afterwards.
Great service. Bas is very professional and helpful.
I went into Smart Tech with a broken screen, not only did they fix my phone and give me a discount but Rohan the owner was AWESOME! He spoke with me about the amazing app that Smart Tech has to make it convenient for you to get your phone fixed from your home. I would advise this location to anyone they Techs do a great at making sure that your product is back to working properly. THANKS GUYS :)
Iphone had a cracked screen a malfunctioning camera and a old battery. Got all 3 fix in under 30 min, for under $100, and a free screen protector. Great experience!
Speedy and reasonably priced! Good customer service. Thank you!
Bas is a life saver. I dopped my iphone and the screen cracked. All the repair store was closed due to bad weather. I called smart techs and they were closed too but bas came out to store and fixed my phone.
Got my ipad pro screen fixed. Bas offered me a free screen protector. Very kind and humble guy
Great service, friendly service and best price in town.
They are amazing. After over an hour on the phone with Apple Support they had no idea why my iphone basically froze and died. This place was recommended and they did a great job. Had my phone fixed same day. Highly Recommend!
I first went to an Apple authorized place and they were asking for more than 300+ for a battery replacement for my MacAir. When I went here, they did it for over half the price and in the same day!! Amazing service. Super fast and very affordable prices. Definitely recommend!
My experience was awesome! It was a quick and cheap repair to get done after I had cracked my phone. Jasmine is great!!
Great customer service.. I will recommend to anyone..
They dont have the simple every day item charger in the store
Despite several negative reviews that I read about Smart Techs, they treated me with the utmost respect and professionalism. They were knowledgeable and always kept updated via text messages of their progress. Definitely Top Notch A++ Service.
Bas is great! He does great work and is very professional. I Dropped my Apple Watch and it shattered, took it here and Bas changed out the screen. A day after I got it back, the screen somehow shifted and the display was slanted so I let him know. He told me to bring it back and he would take care of it, which he did. He got a new screen and changed it out. All good so far.
Great and fast service. They replaced my MacBook within days and cost a fraction of what the Apple store wanted to charge.Definitely recommend!
Very good service.best price
Fixed my iPhone X back glass and lcd. My phone was totally dead and I needed my information from my iPhone. Bad hooked me up with a great deal for replacing the back and front and they were able to get it done same day. I am happy with the fast service and the device is back to life.
I’ve had a rough experience with this repair shop to say the least. I came in with a cracked Apple Watch screen that I wanted replaced and it took them a week and three separate attempts for them to get it right. It cost me $140 and they gave me back $30 of what I paid which was nice, but I still wasted a lot of time driving back and forth and waiting for them to fix my watch and have the screen look like new. Though it may be unrelated, after the final fix, my watch’s battery life has been considerably worse, lasting only 8-12 hours before dying whereas previously it would last more than 24 hours without being charged. Again, not sure if it’s a software or hardware problem, but it wasn’t an issue until after the watch was handled by this place.
After calling so many place i found this store. They work on all brand of cellphone and computer. Bas fix my samsung s9. Saved me from buying a new phone
Bas is SUPER awesome! He is very friendly, and honest and works very quickly. He wont steer you wrong and take your money, as hell let you know if something can be fixed or is worth fixing. He also gives the best prices possible! He replaced the screen on my iPhone twice, and also replaced the keyboard and battery on my Macbook pro, and I am extremely satisfied with the prices, time taken to complete the work and quality of the work. Ive already recommended him to my friends for their repairs and will never go anywhere else to fix my Apple products.
Bas is great. Fixed my MacBook Pro water damage. Quick turn around time. Reasonable price.
I was traveling from Florida, I was looking for iPhone repair shop around, I found smart techs Best iPhone repair shop in Richardson best price & service was great ;)Thank youGosmarttechs.com
Bas is great. He fixed my 2019 MacBook Pro lcd in 2 days. Other repair store quoted me $700 but bad quoted me $529 and replaced the screen within 2 days. The lcd installed looks as good as original. Very happy with the service.
Fixed my MacBook pro 2019 Lcd. Great price and super fast service.
Got my iPhone XR back glass replaced in 1 hour. Great service by Bas.
Great service. This guy is very intelligent and skillful. Got my MacBook fixed with very reasonable price. Called ifixgeek and quoted me $249 for the 2015 MacBook battery and then I called this store and got price quote for $149. Also got my iPhone x battery for $49. Will be back if I need any service. Happy customer
Got my video card replaced on my imac 27 inch 2012 . Imac working great so far. Thankyou smart techs.
Great service.😀 this gentleman over here is highly skilled and can answer all your questions. Super talented and great service. Willa recommend this place if you need any help with your macbook, imac, pc and cellphone.
They have been so helpful with my last two iPhones- replaced my screen with ease and quickness!
Great experience. Not only was it the best price out the other repair shops nearby, but the customer service was top notch! I would pay a premium in the future for that kind of service. Hopefully I don’t need to go back, but if I do I won’t waste my time checking other places next time. Thanks you!!!
Best experience as always! Quick, easy, and quality service from a great team! Rohan is so friendly and caring. Everyone went above and beyond -from offering me a beverage to letting me borrow their Mac charger while I waited, to working with me on the price because I forgot my wallet. I had a great time chatting with the team and they have some AWESOME AND EXCITING changes coming soon for their customers’ convenience.
Smart techs is a great company if you are looking for any cellphone And computer repair. They do glass repair on Samsung and also does micro soldering.
The guys at this place are extremely amazing! I came in at around 6:00 pm and by 6:15 i had left with my phone looking good as new, if not better. I highly recommended this place to anyone looking to get their screens fixed. The staff are very friendly and i am extremely satisfied. For fast service and great prices go to this place.
Great service. I damaged my MacBook and it stopped turning on. I loose my hope for getting it fixed. Bas helped me out to resolve the problem. My laptop was fixed next day and he give me a great deal. Very happy with his service. Will recommend all my friends and family.
Apple quoted me $349 to get my screen repair for my apple watch. Bas replaced my apple watch series 5 screen for Half the price apple quoted me. After 2 days my iwatch was fixed and it looks like brand new.
The place and person was recommended by my brother.Computer was slow they wiped out the computer clean and loaded back my windows, office etc at VERY reasonable price in very short time. Just couple of hours. They work on all brands and even phones. This is the place and Bas is the person who would be working on my devices now on. Very Honest.
Highly recommended. Bas is genuinely friendly, knowledgable and helpful. He replaced the battery on my Mac within 45 minutes and gave me some really great advice on how to maintain my laptop! He also helped me with my hard drive for free! Ill definitely be coming back.
Great place for MacBook repair. 👌
Super fast service. I tried the Apple Store. They said itd be a 2 hour wait before even getting to see anyone. Here though, Rohan got it fixed in 15 minutes. I would highly recommend! I got my charging port and battery replaced.
Smart techsThe guy was awesome. Bar none the best customer service I’ve ever experienced. If you need repair services you should definitely contact this guy.
I love their work. The guy told itll take about 25-30 minutes he came back with my phone in like 15. The screen works perfectly as is. And because of the professionalism Im sure if I had a problem with it itll be taken care of with no problem. High recommend and they have like the best prices in the city 😇😇
Been here twice to repair my iPhone screen and they have done an excellent job! We were on our way within twenty minutes with a fully functioning phone. They explained everything they were doing and helped us get the best deal possible. Highly recommend!
Fantastic, fast service. Brought in my iPhone during my lunch break and it was done in no time. Seems good as new. Very good customer service.thank you Bas.
My MacBook was turning on but i was not able to see anything on my display. I took it to apple and they replaces the screen but it did not work. Apple was trying to sell me another computer instead of fixing then i found this place. They run a free diagnostic and figure out the issue real quick. They fixed it in 3 days.thank you
Absolutely excellent service from Bas. I popped in this morning after a visit to the Apple Store with a MacBook that needed a new battery. Bas helpfully took me over. Listened to what I needed in terms of timescales, worked hard to get the price quoted down to match Apples, really friendly and helpful. Its so nice to meet someone who is so good at customer service, Bas is a true professional.
Very fast and professional service. They fixed my motherboard on my iPhone 6 Plus. Cheap and best place if you have any board level repair on any apple devices. Great 👍🏻
Absolutely excellent service from Bas. I popped in this morning after a visit to the Apple Store with a MacBook that needed a new battery. Bas helpfully took me over. Listened to what I needed in terms of timescales, worked hard to get the price quoted down to match Apples, really friendly and helpful. Its so nice to meet someone who is so good at customer service, Bas is a true professional.
NICE MAN.. HAD A MISUNDERSTANDING ABOUT THE PRICE AND WE WORK IT OUT IMMEDIATELY. THE EXPERIENCE WAS NICE AND FAST. HE IS A HARD WORKER AND INTELLIGENT MAN.I FELT VERY COMFORTABLE WITH HIM COMING IN MY HOME WITH ME AND MY DAUGHTERS.HE EXPLAINED TO ME ALL THE PROS AND CONS ABOUT SCREEN REPAIR.I WISH HIM MUCH LUCK WITH HIS FUTURE..THANKS. YOUR MY NEW IPHONE GUY
Shattered my iPhone 7 Plus screen my and decided to take it to Apple they wanted $400 for the repair decided to try this place. Very quick and reasonably priced service. Highly recommended!
I went in this week for some help with my MacBook pro a1502. The staff are very professional and friendly. Bas was seriously amazing and very dedicated and gave me some really good advice. They were very transparent about what they will do and their price was unbeatable. Apple was trying to make me pay almost $400. They save my money as well as time by fixing my mac on same day. I would recommend this place if you need any help with apple devices.
I accidentally dropped my I watch on tile and completely shattered the face of the watch! I really thought that it was a goner...but took it into Smart Texhs and they fixed it right up! It was super fast too! I picked it up the next day! Im so happy I didnt have to buy a new watch!
My iPhone finally stopped charging. They diagnosed and then replaced the part while I waited and kept me up-to-date about the progress. Quick, courteous and professional service. Good price. Good post-repair testing and walked me thru all that had been done. I would highly recommend.
Fixed my iPhone XS Max. Apple suggested you recycle the phone since it was crack, water damage and does not turn on. Smart techs help me fix my phone and it’s back to life.
Great place. Got my de fixed while I waited. Superb service. Got free screw protector😀
WIRELESS-HOSPITAL are just real professionals! I used their services several times. The last time I needed to replace the iPhone 5 screen, within 24 hours I came back and the screen was replaced with a new one and original one. Their staff are professional, smiling and always try to solve your problems in the best possible way. Original parts and affordable prices for every pocket. I will continue to recommend you to all my friends
I was quoted 269 at Apple to fix my minor screen crack and fledging battery on my 6+. I also had to leave it there. I shopped around and settled on this place after reading reviews and doing some research on yelp. I got it fixed here for 99 bucks. The owner is really cool and I was in and out in 30 minutes. I definitely recommend it.
Bas at the service desk could not have been more friendly, efficient and he upgraded my iMac ram while I waited. This is my second experience in this place and I recommend them in everyone. The Ram Upgrade fixed the problem and this is without doubt easier than the Genius Bar at Apple. Thank you and keep up the great service.
Great service by Bas.he unlocked my s20 ultra in 30 minute.
BEST SERVICE AND PRICE! VERY FAST TOO!He was very nice and honest. Showed me everything that was wrong with my phone since my smart self let it fall in the toilet. But overall it was a great experience and he was very cool. I recommend this place to everyone! Any bad reviews dont do him any justice.
I took my phone here in July and I thought the experience was great. He was fast, but he was also “helping” another customer while working on my phone. I took it back and he said the front camera was broken. I took my phone again to a REAL phone repair shop and they said whoever changed the screen didn’t even bother to take the plastic off of the back of the screen. They said it was a botched job and anyone with any common sense could’ve done a better job.
This place is so amazing!! they did a very good job on fixing my Apple Watch screen and they had great costumer service, good prices and I will recommend you to come to this place 🙂
Dont let them touch your computer. They charge me almost 100 and cant fix the problem. I fixed the issue with an accident and still using it. They only know phones. 2 stars for the good attitude.
Great service. Helped me solve my iPhone issue.
Got my iPhone 📲 x fixed in 30 minutes. Great company smart techs best price and repair service dallas
Quick, efficient, and affordable. Excellent customer service, without the worry of having Big Box retailer rip you off. They will give you an honest appraisal and get your computer back to you in short order. If you have an issue make sure and check these guys out.
I have broken my apple watch. I tried to fix the screen but there was no one in dallas to replace the apple watch screen. One of my friend suggested me to contact smart techs. I called them for apple watch repair visited one of their store and they were able to fix it. Very happy and satisfied with their service.
Owner was very quick and helpful! He was kind and welcoming to my young daughter while we waited (gave her some candy and everything) and my phone is like new! Will be back next time I need help!
My Mac-book screen cracked after the laptop fell from about 3 feet from the reading desk in library. I was still able to use the laptop but just looked like outer glass was shattered completely. Took it to iPhone iPad iPod Repair Richardson and got the screen replaced in less than an hour. Awesome laptop repair place!! They carry most mac-book screens in stock.
I am always breaking my phone unfortunately ... BUT I have this place to always come to the rescue. Great customer service.... fast ..... and quality repairs. Highly recommend
My laptop screen had cracked and I took it to best buy to see if they could fix it. Best Buy said they could but were charging me 300$ and said it would take 3-4 weeks since they had to ship it off. My mom told me to go to wireless hospital and they charged me half of that and fixed it in a week. All this was during my finals, they gave me a desktop so I could finish my assignments and exams. Amazing customer service and I would recommend it to anyone!
Overall great experience. I broke the screen on my iPhone 7 and came here based on the reviews and they didn’t disappoint. Great pricing and quick service. They had my phone screen replaced within an hour with a screen protector and new case for less!!!Highly recommend.
Got the charger port replaced on my Galaxy Note 2. Very pleasant people to deal with, and quick service! They even stayed after close to get me fixed and out the door. Couldnt be happier! I would recommend this business to anyone in need of electronic repair.
Bas was very helpful for me when I came in. My iPhone was badly cracked and the frame was bend, they replaced the back housing and screen and give a new life to my iPhone. The whole repair was done in 30 minutes and the price was reasonable. Very friendly and also gave me warranty.👍👍👍
I have experienced several repair with the company. from iPhone to LG and there quality of work is best. I recommend them for all your electronic device repair.
When I took my iphone 5 in I was pleased to be attended to almost immediately. the owner showed me what he did to fix my volume buttons and camera issue. they have been working well ever since. He also provided me with a really nice screen protector gratis!! that would pretty cool. I have an issue with my jack input so I will be taking it here again to get it fixed. overall good service!
Very friendly and helpful service. Rohan was awesome helped out and quickly got my phone to the surgery table. my phone was fixed before the time said. no issues works perfect. Hopefully wont have to see them again, but if I do I will go back. Highly recommended.
Good customer service and good place. Had my iPhone X screen repaired for good price. Worth visiting 👍
Bas was very professional, upfront and skilled at his trade. Completed a very difficult job soldering a new charging port on my iPad. Not sure if any one else can do this kind of repair and handle such task easily. Highly recommend for any kind of cellphone and computer repair.
I just got my iphone 5 screen/LCD display repaired after hearing about it through a friend and Im very pleased with the work! I initially made an appointment with the genius bar at the apple store, but they charge more, and as apple users may know, it can be difficult to set up an appointment as soon as you need one. I literally just walked into Wireless Hospital and they were so friendly and helped me right away! They finished the repair within 15 minutes and I was even given what would normally be a $30 dollar case for FREE, simply because I chose their services. I HIGHLY recommend you make the Richardson Wireless Hospital your first stop when it comes to phone/laptop/tablet repairs. :)
This is my first time writing a review about a place. They are awesome and so quick. The owner is so nice and kind and he offered us a free case for our cracked I phone. Absolutely recommend this store!
Fantastic service. Came in with an issue with my MacBook, expected to have to pay for repairs and was told how to solve the issue at no cost. Very nice guy too. Making a note to come back here for all computer issues from now on.
I have been struggling work my diffectice phone for almost 2 months and finally found this amazing guy. He was knowledgeable, respectable and kind. I so appreciate them and recommend them to all my peeps.
Easy, reliable, efficient, and affordable iPhone repair. My screen was shattered and I was in and out with my new screen in 15 minutes. Even offered a first-time customer discount, complimentary beverages, and a 3-month warranty.
Dropped my laptop and needed it fixed ASAP for a meeting. Amazing service – Bas fixed it in 5mins and I was able to use my laptop for an important presentation. Second time using their service and being served by Rohan and each time the service has been exceptional Happy customer and definitely worth coming here given the service is quicker than at the Apple Store. I would DEFINITELY come back again because of Excellent service!
BEST PLACE IN TOWN! This is the cheapest place to get your phone fixed and the service is awesome. I was given a free home button for my iphone to match the new white screen and they had my phone done very quickly. I recommend this place to anyone!!
Thank you bas for fixing my phone. Great job done.
Did an awesome job on my iphone 6 plus screen repair. got it back same day, all other places i talked to would take at least 2 days. honored the cheaper price i was quoted when it was clearly lower than expected. highly recommend. i will definitely use these guys again.