Kathy makes me feel so beautiful and happy with my haircut style EVRY single time. Amazing place
Went in for first timeImmediately greeted by young women, Diana . Asked her if she could cut my hair and guided me to sanitize and sign in … Very polite and professional. Did everything I asked for and respectfully recommended product for my dull hair. Sent my husband and 3 children to her. She is amazing! Hopefully she is the manager you have a great shop!!
They do a good haircut, and they’re not expensive at all, but they frequently don’t open until much later than their hours state. If you’re going to say you’re open, then how about opening at the time you say you will? I walked there this morning only to find out they were closed when I got there, and another person was also waiting outside for them to open.
Got my best ever! haircut from New Young girl several months ago. Never got her name.SINCE THEN old black woman cut my hair, WORST CUT! Next time same dam woman talks up a storm, but cuts hair poorly! Then yacking loud with Manager about dam music playing!This place has lost my business. Many other places cut hair for customers,not cut for paycheck, texting and gabbing with other employees.
The worst customer service I have ever seen.The stylist was very rude and didnt even have the courtesy to greed us when we walked into the shop. Ill not recommend it.
I came in after growing my hair out including letting my color go to salt and pepper. Ruby who is a colorist gave me her professional opinion, “Leave it alone” it’s a pretty color on you.” This meant a lot to me. She also took the time to listen and look at pictures to see the style I wanted. I am thrilled to have found this salon and this stylist!
Took my whole family in for haircuts, all three ladies who cut our hair were great and friendly I was happy with our service. Thank you! Highly recommend. Wait was not long. You can even call to get a place in line.
Absolutely the best haircut Ive ever received, the hair specialist looked at me when I came in and immediately knew what to do in order to make my hair look stylish, instead of a floofy mess that made me look like a bobble head. There was no wait which was a surprise and the conversation with the specialist was very pleasant, Im not very good at keeping a conversation going but she didnt mind too much and kept bringing up new subjects or followup questions which personally helps me to stay engaged and made the process go by quicker. Thank you premier cuts for the excellent customer service and I will certainly return once I move back to Texas in the upcoming months!
It had been over a year since my last haircut from some other salon and the haircut was so bad I was traumatized about getting my haircut once it finally grew back out. After deciding it was time I went in here for a haircut a few weeks ago and Ruby did an outstanding job with both my haircut and coloring to which Im still very pleased with. She listened to what I wanted which I appreciated very much. Ruby is very friendly and easy to talk to. I will definitely come back and request her in the future.
This past Saturday night 12/16/17, I walked from the Cotton Patch to HEB. When I approached this store, I noticed a lot of hair on the sidewalk. Yep, the employees swept their clients hair out their front door and left it. I assume they expected it to be away, but as you can see it didnt. I found this very disgusting and extremely unprofessional and lazy. How hard is it to sweep it up and throw it in a trash can like every other place that cuts hair? Based on this, I am leaving this 1 star review. Im hoping the owner or manager sees this and holds that employee/s responsible. With these photos, they cant say they didnt do it!
Terrible haircut. Fade was all sorts of crooked and you could tell the stylist rushed through it. Had to go somewhere else to piece together what was left of it. Would not recommend.
Called them via phone to reserve an appointment and they mentioned I should go in person. I arrived 6:20pm, and the lady at the front desk told me that they were closing at 7pm and they cannot take more appointments...there were no other customers waiting. Really disappointed, I was going there for the last Year, Kathy cut my hair many times. Do not recommend after this situation
Kathy gave a perfect fade, Thank you! First time customer. I do regret not walking out. I will not be back. A hair stylist from 20-25 feet away chewed me a new one for pulling my mask down below my nose. I was seated alone and no one was around me for over 20 feet.
Good place they have a few stylist there and do a good job with a hair cut nothing too fancy. Just a nice local shop for haircuts. They will do their best to accommodate to what you need.
Ashli did an amazing job with my haircut. She takes her time to make the haircut look perfect. I experienced a a caring and positive work environment. I would definitely recommend Ashli to peers and family.
Lived it! Very affordable and they did an amazing job on my girls hair!
So this kind barber named Ashli cut my hair and it looked so good and this was the first time somebody had satisfied my mom like that she (Ashli)also gave tips about what to do with and why and what we might need to fix my hair and all of that my hair and explained everything that she did
Mimi gets all the props! The haircut she gave me was just phenomenal!
Thank you Ashli for being a great stylist. I was so happy with my cut today. I definitely will return. Tina
Very clean salon! Having and elderly mother and not wanting to take her places...I appreciated the attention to detail shown by the staff. Thank you so much!
I’m really glad I stopped by today! Ashli’s service was phenomenal and she left me looking fresh! I’m most definitely going keep coming more often to get great haircuts from her!
Want to give a warm thanks to Kathy for taking care of me and my family this year, great haircuts. !! have to say thank you for giving me coupons for me and my family from HEB every time we went. See you soon ! Congrats on your 10 year loyalty.Ask for my stylist .
Just want to give a thumbs up to staff. Was there yesterday and as usual everyone so kind and Diana cut my hair. Great job as always and have to say when she is not there, other stylist are great. Always remembers my name and style. I have to say, You have a great clean shop.
I am very picky about my hair and they did an amazing job and they kept everything so tidy and clean
Aguli did a wonderful job cutting my dad hair and great Customer service
Today went with my boys to get haircut . Requested Diana. As always very professional and have to say it’s worth the wait(1 hr) always very joyful and gets our cuts right. If you visit Premier ask for Diana. Hope she never leaves, has been doing our hair for about 2 yrs.
These employees seem so miserable. It was the least happy group of people I’ve encountered.
Great hair cut
I usually get my haircut every week or so, I like to keep it short. I recently moved and stopped in here out of convenience and am glad I did. First off the store was clean and everyone seemed friendly but I have to call special attention to my stylist. Priscilla was awesome. She was very attentive and took her time to make sure the cut was perfect. She was also very friendly and personable, great conversationalists to make the time go by and a pleasant experience. Will definitely be coming back every time I need a cut and recommend anyone looking for a great stylist to ask for Priscilla.
Haircut was really fast and lacked quality attention and I was quoted an 30 minute wait and waited and hour and 15
Quick service and experienced friendly staff and take all the COVID precautions. Great location.
Had a great mens cut with Diana. She was friendly and fast and understood exactly what i was looking for. Will definitely be returning! THnaks!
Omg Kathy was wonderful! Fast efficient and such a beautiful job cutting my hair exactly like the picture I showed her! A true expert! Will definitely return again and again!
Not a bad haircut, they were quick and normally priced. Ive been to other places that charge way more for the same type of mens cut.
We were able to call ahead 30 minutes early and they put our name in the book. We had to wear a mask but my 3 year old wouldnt keep it on. It wasnt a problem though. Eva was great! She cut his hair in the airplane chair in the back. She found the dum dum suckers for him too. Very nice small talk, fast, and a good job. I really liked her and she didnt seem bothered with how squirmy he was at all. Really good price for a kids cut too. Well be back!!
Good customer service, good prices, and very diverse ( they know how to cut African American hair very very well), thank you so much for everything.
Front Blonde receptionist is rude to stylist!!! Stylist trying to help her correct her mistakes on my transaction and blamed her for her charging me too much in my card. So unprofessional!!! Needs to be addressed!!!
The only place a take my boys and myself, good prices and discounts for Veterans. Friendly staff.
Go see Tucker! My son wont go anywhere else or to anyone else. Not only is he skilled, he goes above and beyond to serve his customers. That said, everyone there is more than capable. Weve never had a bad experience at Premier. Never. Theres a reason this place is usually packed with people! (You can call ahead and if theres a wait, theyll tell you exactly when to be there so you dont have to wait. Pretty great, right?) Everyone there is friendly and youll get the same high-end salon quality service (probably better) but at a reasonable price. Why pay more if you dont have to? I also love that theyre located in the HEB shopping center, you can get all your errands done at once. Btw, its a full-service salon and they do take walk-ins. Give them a chance, you wont regret it!I yelped you too! Thanks Premier, you guys are great!
Not the norm. Friendly reception, walk-ins and appointments made over the phone to either lock-in your spot or stylist. Wait time was a bit long but it was also the holidays and 430pm crowed. Im sure with better planing and calling ahead would work out best. My stylist was super friendly and asked enough questions to make sure your haircut was good as well as your experience. Prices very good with plenty of discounts!!! Good job folks. Ill be back.
Unfortunately, I have to give a one star because theres 3 hairstylist with NO customers and Im the only customer in the store. Waited 15 mins before anyone helped me while they counted their tips and chatted. Last time I was here I waited 25mins same situation. So I thought I would give them a second chance and they failed.
I had to wait 45 minutes but it was worth it. I got Gabbi. I told her what I needed and she took it from there. She’s very good and friendly. Thank you Gabbi, I love my new cut and style. I’ll pick you next time and hope the wait is shorter so I can chose 5 stars.
Just moved to the area and in desperate need of a haircut this place was amazing. Tucker did an amazing job, gave me his honest advice which is hard to find and took great care of me. He was awesome and the rest of the staff was super friendly! Fun place to get your hair cut for sure! Will definitely be making this my place to get my hair cut
Ive been going here for years. Always great service and warm smiles. Waits usually go pretty fast, the staff always treats you like family. Great hair salon!
My stylist is Diana and she does such a great job with my hair. I have never been disappointed
Alma is a superb hair stylist! I went from waist length hair to a long bob, around 9 inches or so of the back. I also threw in a $10 deep conditioning treatment. Alma was sweet, listened to my needs and concerns. I feel great and my hair looks awesome! Thank you!The girl at the front desk was also very nice. She made sure that she had the right info on the conditioning service before adding it to my list. I forgot to get her name though.
I have searched the globe for a hair stylist who can A) cut my familys hair the way we like and B) doesnt cost an arm and leg. I am happy to say I have found both at Premier Cuts in Round Rock. My family and I have been seeing Tucker for a few years now. Regardless of where we move, we will drive to see Tucker. When you find a great hairdresser...KEEP THEM!!!!
My hair stylist was very nice and did a great job. Support local businesses and leave good tips!
We moved here in August and I went to another place and wasnt impressed so I was dreading trying to find another place. Then I reached out and found Ruby!! Shes the sweetest and I enjoyed visiting with her. I will be coming back to see her in the future!🙂
I have been lucky to find a very good hairstylist at this location! A bonus is that it is NOT expensive to have your hair cut. A lot of stylists do not do a good job on my hair. I have paid Way more $$ for bad haircuts. There is usually a wait, but you can call about 30 min ahead of when you want an appointment and get on the list. You can also request the stylist you want, if you have a preference. Great place, great service, I will continue going here for my hair needs!
I asked for my hair to be cut shoulder length, she cut it to my neck line. I thought to myself, well maybe it will be ok. Its not. I hate it. Only good part is that it will grow back. Next time before you cut it in the back where I cant see. Start on the front and ask me. Is this the length you want? I always say measure twice cut once.
Ive been having my hair cut and styled by Tucker for about a decade. His excellent cutting skills are only bested by his listening skills and patience! Gabby is also a pure gem.My only wish is that appointments could be made. As a person with high anxiety, the waiting (yes I use the call ahead feature) between other calls ins and walk ins and stylist rotations can get difficult for me if its very busy. But Ill wait for Tucker, he is worth it!
My wifes first experience with Gina was good (5 stars) but we were told she no longer works there. So they recommended us to another stylist. Her hair was washed before being cut and it left so much in the back after finishing. Actually, it looks ok when still wet, but when dried up it showed some of unfinished parts like one tail poked out from her left side about 2 inches (I fixed it at home) some long hairs still on her neck look unlike the style she chose from the catalogue. She was so upset on that day.
Id call this place a gathering of hair care experts. Ive always had a great haircut here at the discount they give veterans. Last visit I had an expert hair coloring by Donna, the friendly colorist in residence. All in all, a great experience!
This was my first time at this salon. I needed a place close to HEB so I could go shopping afterwards. I didn’t know if they would fit me in because I didn’t make an appointment, but I was greeted by Gabbi who said she would take me right then! I loved how she cut my hair...knowing that I had a lot of hair, but it was also thin. As a mother of 3 little ones, I wanted it to look nice up in a pony tail or down, and she did an AMAZING job!!! Great price! In and out with a fresh, beautiful cut! Thank you for your service! I will be coming back for sure! ....and great location!
I have been here a handful of times for my 8 year old son and 2 year old! Alma cut my 2 year old son’s hair today and she did absolutely amazing with him! She made him feel at ease and he didn’t complain a bit! The entire staff has been extremely good with all my children. My 10 year old has hair like repunzel and Gracie took so much time to teach her how to take care of it and how to comb it properly! They have been truly amazing for my kids!
I went in to donate my 4 year olds hair. Tucker was very patient and great with her. He made sure we had the proper length. My daughter loves her new short cut!
I am living in pensacola Florida and i cant wait till i go see Gabby to get my hair cut...Gabby is the only person i have found that can cut my sons hair the right way also..she is patient with him and can keep him from messing up her work by jumping around the way 4 year old do.She is very professional and her work is perfect...ask for her by name when you go in...she is the best all around stylist in this store...
I have been going to Premier Cuts for 11 years. So happy with the cuts I have received from Kathy and Margie. Good prices, too.
Asked to have my 12+ in. of hair trimmed back to around 3-4. Gabbi surpassed my expectations; very sharp! Also, for those interested, they were able to help me donate my ponytails to Wigs for Kids afterwards. Will definitely be going back...
Tried this place for the first time, and did not think that they deliver a premier product.Staff was not really focused on delivering a great experience, the lady cut my hair was more concerned that she still have to work the rest of the week than to listen to my requests. Also its hard to trust a stylist who thinks rainbow color are a cool appearance in a hair salon.Well at least the price was reasonable but overall just not a wow experience and defently not worth more than 3 stars.
Went to get a haircut with Dana and she totally transformed me. I went in with wild kinky curly hair and came out looking like a different man especially for my interview. I definitely reccomend this place and will definitely be back. Thank you Dana!!!
Great prices and friendly staff. The few times Ive been here theyve always done a great job. My boyfriend goes for his hair and beard trims as well and doesnt trust anyone else. They always have coupons at heb for their already great prices. I believe the one who has done my hair the few times is Gracie. Shes very nice.
While we waited The stylist stated she was out of it so tired to the lady behind the desk. I asked her to not take much of my sons length off the top. She cut ALL OF HIS HAIR!!! I think she would have cut it shorter had I not repeated my request to her. Guess she came to work too tired to care $14.95 for a two year olds hair cut...I outta get what I want...
Ive been going here for years now. Tucker is my favorite and gives me a great cut every time! Hes done a great job with my daughters curly hair too!
I have not had a hair cut in a very long time. My hair is damaged and dry so it does not grow fast at all. But it was to the point i needed something done and I did not want to pay my hairdresser 60 plus dollars for a cut.So I found this place and called 730 at night and explained to the girl my concerns and I asked her who I should see there as I am very picky. She told me to come see Tucker who is the store manager.So they closed at 8 and she told me to come in anyways. Long story short. I cut about 3 inches and it looks and feels better. Tucker did a great dry cut and made me feel comfortable. I will be going back to him and bringing my husband and son for their cuts as well.
Very fast, inexpensive, efficient and for a guy, this place is perfect. Kathy is super, just knows how to make this hair mop I have look presentable. Highly recommend 👍🏼
Looks like all new people working there. My son got a really bad hair cut. Well ...itll grow back. Looking for a new place to go now.
Im not sure what the ladys name was that cut my hair because she never mentioned it, but she was a bottled blonde that was in her late 40s- mid 50s, who talked a lot about her son in high school and she smelled heavily of cigarettes. I asked for a cut that went to my shoulders and she ended up cuting it up to the nape of my neck. When I heard and felt the electric shaver at the bottom of my hairline in the back, I knew she didnt even listen to what I wanted.My prior experience here two years ago was amazing, but that was cancelled out by this visit. I will not be back.
Staff is super friendly, kids chair great... But HORRIBLE cut. Daughters hair came out fine... But mine, I wanna cry. Asked for a trim with face frame.. got over 3 inches chopped off and what looks like a shelf or bowl of hair covering a longer thin layer... seriously had better cuts at the beauty school with students... Im pretty simple ... this is NOT what I asked for.. not even close.
I had been going here for a long time. The last 2 times I had dismal cuts. Gabbi is easily the best one there and everyone else ranges from average to sub-par. I cant knock the entire establishment because I have gotten some good cuts and they are cheap but they definitely need to trim some fat.
Its a great experience every time, and every person Ive had provided friendly conversation, and excellent service. There is a wait sometimes, but well worth supporting this great staff.
Decent job. But never perfect. Very friendly staff. Reasonable wait. I just wish the cuts would be a bit better. All in all good value for the price.
I take my 13 year old here because she gets great service every time. The stylist always listens to what she wants and they always get it right. The staff are not overly nice which is always nice too! Consistency is good!
Vivi cut my hair (cut 8 inches off of thick hair) she was great, friendly and did exactly what I asked. ❤ hubby also gets his hair cut here too and loves it.*very friendly staff*listen to your requests*VERY CLEAN*each hair dresser has their own cubie (private)*good pricing
Did not do what I asked
Premier Cuts continues to exceed my expectations each time I go in. The staff is more than friendly. It is always easy to get in and out quickly. They go above and beyond to provide the best experience for each and every customer. Whether there are 10 people in the salon, or 2. Tucker does a great job with my hair, and I always leave more than satisfied. He does great work! I highly recommend giving it a chance, so great and more than affordable.
Alma is the greatest hairstylist I have ever used. The only thing about this salon is the receptionist is a total flake. The owner should fire her. I waited in the shop until Alma arrived and specifically asked for her to do my hair. I had waited 40 minutes for her to arrive so I could go first. Then the receptionist called someone else ahead of me. She apologized but that doesnt fix a mistake. I had another appointment so I had to leave. I love Alma but its not worth the hurdles. FIRE the RECEPTIONIST. Shes too busy talking about movie stars. Not paying attention.
Went in after work at 5:30 ish on a Wednesday and it was not too busy. Had never been before. I was immediately seated and Diane was so great and was super attentive to what I wanted. She did a great job and I will definitely be returning to her!
$10 mens cuts on Wednesday (Mensday)... Cant beat it. Call ahead, though, as the line can get pretty long. Stylists are chatty if you are, quiet if thats your thing. Interior is clean and welcoming. I dont go anywhere else any more. Also coupons on HEB receipts (next door) for every other day of the week.
Just went here last week to get my hair cut. Gabbi was my stylist and was AMAZING!!!! She did everything I was looking for and more. She definitely exceeded my expectations.She styled it just how I envisioned and I love it. For my next haircut, Ill be going back here and requesting Gabbi.
Kathy is the best & Sandy manages to squeeze me in just at the right time when I call ahead.
Ive been going to Premier Cuts for almost 7 years. The staff is always friendly and helpful, and the stylists are very professional. I never feel any pressure to purchase services I dont want; most of the stylists I have encountered are tuned in to my requests about how I want my hair cut. Great prices and good discounts and coupons.
One day they put your name on call, one day they don’t it’s frustrating every employee answers your call different way not a real policy!
Consistently great mens haircuts. No matter who cuts it, its always right. And Wednesday and Military hair cuts for $10 cant be beat.
I am new in the area and I needed to take my son to get his hair cut. The people were . so nice and they were great with a busy moving 2 year old. His hair looks great and they price you just cant beat. We will be going back.
Went for the 1st time and was lucky enough to get Gabbi, she listened to what I wanted and gave it to me, I think this is the first time this has ever happened in a salon. She was very nice and easy to talk to. I will be making appointments with her in the Future
Great people there. Very respectful and make great conversation. Love going here, going no where else but here.❤️
Wait time was short and I love my new cut!! Definitely recommend this place everyone there was awesome! I definitely found my new salon.
Tucker is the absolute best at his craft. I have THAT hair, uneven curls, cow licks everywhere and have never had a decent haircut UNTIL NOW! Hes just great!
I have been going to this establishment for over 2 years. Went through multiple stylists. Currently I have my cut with Margie and Gabbi. Both are great and Margie is very experience.
Everyone is unique but the service is great. The black chick cuts the best
A stylist named Tilly did a good job at cutting my hair. She took her time, listened to what I asked for and was very gentle when cutting my hair. Tilly made sure that I was comfortable and did a good job. Thank you Tilly, job well done!!
I have been really pleased with my haircuts at this location. The stylists seem to really understand what cutting hair short means. I have found at other salons that their deifinition of short is different than mine and is not really short. At Premier Cuts they cut it short and it looks great.I find very little waiting time if go for a haircut when they first open on a weekday morning.I would recommend this salon.
I showed the black chick how I wanted my hair cut and she butchered it 😩I would post a picture if I could,She didn’t even listen to me she needs to be fired. I will never go back to her
Despite the hr wait, which every place was that way. My son got a good hair cut. The only thing I disliked was how the guy that cut my sons hair was smoking in the one stall bathroom and my kids went in right after, it was gross!! Why in the world couldnt he have smoked outside is beyond me.
Absolute worst haircut experience. Called at 4:50 pm told 1 hour 20 minute wait. Actually waited over 2 hours while people came in and waited 20-30 minutes without calling. Seems they cut only people they know or their friends. Will never come back. They spend more time talking than cutting hair.
I have been trying to grow out my hair for years now, and I want some shape to it not just plain straight. Everywhere I went they would cut my hair a little too short and my long layers would be uneven and I guess they thought using a razor to do my layers is cool but the razor gives me split ends.So this is the only place that listens to their customers and are very skilled to use scissors to cut my layers not a razor. This is the only place I go to...and even since I moved to Austin I gladly do the drive to get my hair cut right.