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A1 Factory Direct Flooring
887 Rancheros Dr, San Marcos, CA 92069, United States
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A1 Factory Direct Flooring
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Ju
Review №1

This was my first time ever remodeling a home and I have to say that it was an outstanding experience, thanks to Bob and Brian. From the initial conversations of my aspirations to the execution of the outcome; it was seamless. They were very easy to work with; they listened to my vision, my concerns and budget restrictions. They were able to offer a lot of knowledge and good advice. The installation only took TWO DAYS! I could not be happier with the final outcome. My flooring and baseboards looks impeccable; it exceeded my expectations and I truly couldn’t be happier. I highly recommend working with A1 Factory Direct Flooring. If you’re looking for a job well done, this is the place to choose!

Mi
Review №2

I have used A-1 for Carpeting, Laminate Flooring and twice for Hardwood floor restoration. I am very happy with the service that Bob and company provide.

Vi
Review №3

We had A1 Factory Direct Flooring in San Marcos install vinyl plank in our house.They did an excellent job and we couldn’t be happier.They were competitively priced, great customer service and their degree of skill was outstanding.Mike and Tim were our installers and they made the whole process just wonderful for us. Great installers and great attitudes.Brian Shaw helped me pick out my flooring and the service and communication I got from him was outstanding. Brian kept me informed throughout the whole process.If your looking for an outstanding flooring Company, look no further, A1 Factory Direct Flooring is the best.I will definitely use them again in the future.

Lo
Review №4

Factory Direct Flooring was great to work with. Bob was very proactive and responsive throughout the process. The carpet installers were on time, professional and efficient. I highly recommend them to anyone looking for carpet or flooring.

De
Review №5

This is the 2nd project we have had A-1 Flooring do for us and we have been 100% stoked with both!!! Both crews we have had have been very helpful and we have been extremely pleased with them!!! Robert has been awesome and we won’t go anywhere else for our flooring needs!

De
Review №6

I had a great experience with A1. Ian was so responsive when it came to answering all my questions and the CoreTec flooring was more beautiful than I imagined it would be. The installers were professional and courteous and wasted no time at all in moving my job along. Thank you, Ian, also for being so flexible with your scheduling. I will be happy to recommend A1 Factory Direct Flooring in the future to anyone who asks for my advice on flooring!

Mi
Review №7

Unbelievable! The team at A1 Factory Direct Flooring head by Miho were fast and efficient. The job was done to perfection. They installed a laminate in 2 bedrooms and 2 bathrooms and it was absolutely perfect. They kept the place clean and finished in 2 days (including the demo of carpet). I HIGHLY RECOMMEND THEM!!!

Ma
Review №8

We are very pleased with our flooring. Rich did a fantastic job helping us sell the perfect flooring for our condo and then again when we moved into our new home. We are super happy with the customer service we received as well as the finished product we enjoy everyday!

Co
Review №9

A1 flooring is our go to place for flooring. We have used then several times and always treated with courtesy and respect. we have consistently gotten great pricing and outstanding service. Highly Recommended.

do
Review №10

Rich was fantastic when we first stopped by the store. Very helpful, explaining the different types of carpet, asking us what we want to put it in. We hadnt moved in the house yet, but his crew replaced the carpet in our family room with a great choice! When we came down to see the work progression on the house, the family room was stunning! Fabulous job Rich did helping us pick it out & installing it! Really appreciate Rich & A1 & highly recommend to anyone who wants to get their money worth for carpeting! Thank you Rich!

Ca
Review №11

Excellent experience. Knowledgeable, dependable team of professionals. I would recommend them to my friends and family whenever they need help with their flooring needs. I had previously purchased high-end laminate wood flooring (Armstrong) at another flooring store, and the installation was less than desirable. Especially after seeing the same laminate installed in other areas of my home - what a great installation job from A-1.

Re
Review №12

One stop shop for everything flooring! Ian Belderes is extremely reliable and can be trusted to make sure your homes flooring looks great! A-1 always does an A+ job for an even better price. Highly Recommend A-1 Flooring for all your flooring needs.

Da
Review №13

Great company. Great crew. Had the floors in our whole 2 story house redone. Very happy we went with A1.

Ch
Review №14

A-1 did an incredible job faster than expected. Im very happy with my beautiful new floors!This is the second home Im using Rich Cripe and A-1 flooring for! Rich listened to what I wanted and needed in floors and helped me find really durable and beautiful floors within my budget. The crew worked quickly to meet my move in schedule and the floors and new baseboards look absolutely beautiful!I highly recommend A-1.... so much so Ive gone back for new floors again on my own new home! Thanks Rich!!!

Se
Review №15

Referred to me by a real estate agent hoping to gain my business. Zack Widdes was named by this agent as the guy to talk to. He came and measured and, aiming for our stated budget, he recommended lines of carpet.While shopping it out, I had two other quotes, they were very different for the exact same spaces. First off, Zacks measurements were way off. if I bought from them and they came out with the amount of carpet and vinyl flooring according to his measurements the job would have been delayed.The grade of carpet and padding at the price per square foot installed was awful. Carpets twice as heavy and heavier pads where available at other stores for less than the cheap garbage that was being offered at A1. The vinyl flooring was similar in terms of thickness and price. On top of all that, the warranties were better for these other brands as well.Needless to say, Ill never do business with A1 nor will I with that real estate agent.A little research and youll be able to figure out what I learned. Save your time, money and get a better product.

St
Review №16

Rich and the crew did an amazing job on our new floors. Ive already received several compliments on how good it looks and have referred Rich to a friend. Thanks A1, Im so glad it turned out so well and everything looks amazing. I would recommend highly that you use Rich and Bob if youre considering new flooring. Thanks again!

Ma
Review №17

Ian was able to help us decide on what we wanted. They came out and put a gorgeous wood floor and carpeted steps and hall! They also did all our trim! Love it!

Ph
Review №18

Great service. We felt we were treated well through the whole process.

We
Review №19

Very good service and good pricing. Also a great selection. I would recommend and use them again.

Jo
Review №20

Very prompt and professional service - matched our existing flooring with new stock of the same type of laminate and it came out great.

St
Review №21

We put tile floors where there had been carpet over slab in about 1,000 sf of our house. Great support and guidance from Robert throughout the process. Fair prices, good selection, and superb execution. Highly recommended.

Ji
Review №22

Very happy with the products and the service, but have only lived in the space for 4 nights, so cant give 5 stars just yet.

Ju
Review №23

A1 Factory Direct did a great job, replacing carpet and vinyl for my MOM in her new home in an assisted living facility. We were on a tight schedule to get the job done before MOM had to move in and they met the deadline with a few days to spare. The price and quality of the carpet was exceptional.I would recommend A1 Factory Direct to friends and clients in the future.Judy Jessup, Re/MAX Ranch & Beach

Es
Review №24

A1 Factory did a great job installing my carpet and LVP. Happy with the quality of work that Rafael and his crew did.

Do
Review №25

Just cant say enough about the patience, professionalism and pride these folks put into their work. We made some hard asks like need it now and need good quality and need good pricing.Yabba Dabba Do. They came through, from our first visit all the way through a very professional installation.Kudos and thanks.Don and Beth ReedyVista, CA

Ja
Review №26

Second time working with Ian. Will continue to come back and refer.

Ka
Review №27

An amazing local business with an owner who is such an asset to his community. Thank you for your continued support for Wounded Warrior Homes and our Veterans!

To
Review №28

Quality service and workmanship. Professional staff that is efficient, kept us updated, and on time. Careful and clean.

Ma
Review №29

We are extremely happy about our experience with A1. We worked directly with Rich and the entire process was seamless. We took a few floor samples home on the first day to test them in our house. The next day we went back and took a few more home. Then, once the floors that we chose were delivered, the new floor was installed within a couple of days.A few months after we had our main living area redone, we decided to rip the carpet out of our bedroom and continue the flooring from the living area (we live in a one-story home). I texted Rich, and within a few more days our bedroom was done.This is a great company, with some really stellar employees. Ill be using them for all of my flooring needs in the future.

Ja
Review №30

On time. Communication throughout the process. We had an unexpected glitch and it was handled immediately with regular phone calls from the owner to make sure we were aware of the timeline and process.As long time Realtors in North County, A-1 Factory Direct is our new go-to flooring company!! THE BEST

Sc
Review №31

Professional team and they were very efficient. I would recommend to family and friends. A1 replaced 100% of the carpet in my home, typically a 2 day operation, and did it in one day! Thank you A1!

S
Review №32

Rich Cripe is the best. Fast/straight/smart/fairI will go nowhere else

Di
Review №33

The experience was pretty painless. Everything went on schedule and as planned. The installers were excellent (Fred and his crew), they cleaned up everyday, moved the furniture as necessary, etc. Beautiful job! Only reason not 5 stars Im stuck with extra flooring that I dont need, but I guess its better than running short.

Ni
Review №34

A1 is the best at what they do. I will always go to them for any flooring needs. I have recommended them and the results were just as fabulous

DA
Review №35

Friendly courteous staff, sells quality carpeting. From plan to install all went well really happy with the quality of carpet and the finished results looks good.

ja
Review №36

Rich was right there when I needed him to be. got 2 jobs done for me with no hassle and great customer service. Highly recommend

Gi
Review №37

A-1 has top notch customer service and knowledgeable staff. Highly recommend to anyone in need of flooring services!

Ch
Review №38

Rich and the entire A1 team were fantastic from start to finish! Rich was a pleasure to work with...absolutely painless...the work was beyond exceptional...couldnt be happier! Highly recommended!

Ja
Review №39

The install was great. We really like the floor and it looks fantastic. Miho and his crew were the best craftsmen we have ever met. Very punctual, polite and kept us informed all through the install. From the very first minute, they called and gave us status and arrived on schedule every day. The quality of their work is surpassed by noone. Rich was a great salesman, accommodated our schedule, explained our options and helped us with our choice. Rich loaded us up with samples and then met at our home and went over measurements and costs. The price was well below competition. You cant go wrong with A-1!!

Ri
Review №40

This is the greatest place they really care about Taking care of you

Gr
Review №41

A1 Factory Direct Flooring did a good professional job for us and I would highly recommend them. They keep appointments, schedules, and are a nice group of folks to work with.

Lo
Review №42

The work was done quickly and we were really pleased with our overall experience. The sales team and the installers were very easy to deal with.

Ha
Review №43

Repaired kitchen floor and installed new flooring in kitchen and two baths.All work completed on time and as quoted. Excellent service and professional work.

Je
Review №44

I like the show room and helpful staff. I am a Realtor and refer them anytime I can. Never sorry!

Ma
Review №45

Very nice, efficient and neat installers. Beautiful job.

Ja
Review №46

Not happy right now with A1 flooring. They told me it would take 2 days to put vinyl flooring in my three brdrooms. It has now been over a week...and my house has been torn apart. They didnt order enough...then because I have sautillo tile at each of the doorways, they needed a transition piece. I was fine with that. However, the pieces they brought and installed are the wrong color and they arent wide enough so they are not glueing properly. They have stuff from my garage on top of them blocking all the doorways hoping they dont buckle. Really really not happy. If this was going to be an issue, they should of told me before they installed the floor. Ugh!!

Be
Review №47

Had a great experience with A1 Factory Direct- Robert did a great job and communicated every step of the way.

Pe
Review №48

Robert III is great to work with and he earned my trust. We used his services for a carpet install as well as wood floor purchase.

D
Review №49

- Came referredA realtor friend referred me to A-1 Flooring for a major condo renovation I was doing at the beginning of this year. Distance wise, its about 45 minutes out of my way. I must have passed a couple dozen other places large and small on the way there.- Make an appointment and be preparedThe salesman Rich was helpful. I came prepared with some ideas and color samples. He offered good suggestions to fit the decor and price range I wanted. He let me take all the time I needed in the store, and also let me borrow a few samples to take back to the condo.- Reasonably priced, complete serviceUltimately I purchased carpet for the upstairs, laminate for the downstairs, and porcelain floor and wall tile for the bathrooms through A-1. The prices with installation, plus baseboard painted and installed, were fair I thought, and better than the big DIY warehouses.A-1 can also take out the old flooring, but I had already decided to do my own demolition to save money. I also decided that I would rather go with one company that does it all, instead of trying to coordinate several different ones. I was already juggling electricians, plumbers, painters and other contractors, so I didnt need more of that.- Excellent workman-like installationOne crew of 3 came out, worked on the flooring for about three and half days, and it was done. Period. The floors were down, the baseboard up, completely painted and caulked. The place was clean when they left too. This is where A-1 knocked it out of the park.Some of the subfloors were in rough shape. The install crew fixed and leveled everything a few days before starting the carpet and laminate installations. They had painted the baseboard offsite with the color I chose beforehand and then installed it at the end.An affiliated guy installed the porcelain floor and wall tiles. That part took much longer because of the nature of the work, and because this guy was so exacting. The tilework came out beautifully though. I had people over to the condo after it was finished. They noted the quality work these guys did, and I received a number of compliments.Hiccups happen and this was no exception. During the install, we had one oops moment about the direction of the planks for the two downstairs areas. It would have looked good either way, no one would ever know, but the downstairs guy took it to heart when I wrinkled my nose a bit. He was about 1/3 done but he picked it all up and promptly re-oriented it without complaint. (Im sure it helped that this was a floating install!) It felt like he genuinely wanted me to be happy with the finished look. Very cool. That kind of customer focus is why I marked 5 stars instead of 4.- Repeat businessI had another studio unit update mid-year that is now completed. With the good experience at the condo, I decided to use A-1 again. The bedroom and bathroom flooring came out great. The prices were just as reasonable as the first time.A-1 sent a different crew of 3 to this job for the laminate install. The second crew was every bit as good as the first one. They finished the studio flooring in a single day, including patching the cracks in the concrete, and installing and caulking all the pre-painted baseboard. The same tile guy did the bathroom floors and walls. Totally worth it.I have a third whole house update scheduled in a couple months. Ill be trekking out to A-1 soon to select the materials. If this house update goes well too, I dont think Ill be going anywhere else for flooring for a very long time.

Ca
Review №50

Rich Cripe was awesome as always. He went the extra mile to give exceptional service!!!!

mm
Review №51

Gillian assisted me with carpet choice and did excellent measuring to achieve the least amount of waste, She is very knowledgeable, professional and gave outstanding customer service. I would totally recommend this company.

Je
Review №52

Robert and the whole crew at A1 was awesome! I would totally recommend A1 to others.

Sa
Review №53

Great job and so happy with my new floor!

Ni
Review №54

The whole team here is truly A1

HE
Review №55

Great people, great service, great product!

Ty
Review №56

The customer service exceeded all expectations. Thanks

Information
29 Photos
56 Comments
4.8 Rating
  • Address:887 Rancheros Dr, San Marcos, CA 92069, United States
  • Site:https://a1factorydirectflooring.com/
  • Phone:+1 760-741-6470
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Water damage restoration service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Credit cards:Yes
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