Outstanding Service from Start to Finish!!! Beautiful Showroom !Brian was our sales person and went out of his way to help us navigate the processof Selecting the perfect Carpet for our particular house ! Enjoyed the one on one customer communication & an immediate responseto any questions we might have regarding the entire process! Installationwas quick & Professional !We highly recommend this business for those shopping for any kind of flooring!Ron & Mary Kyle Texas
Quality Floors is the absolute best place to buy floors in Hays county! Brandon was incredibly helpful and responsive and answered my many, many questions throughout the process. The removal of the old wood was so clean, we were shocked by the lack of dust. The install crew was also great and did a fantastic job. We have been thoroughly impressed by the whole experience.
Contacted for a upstairs and stair flooring job. A professional showed up and measured all of the places he needed and had excellent feedback for us. Asked if we could look up some vinyl or laminate that we were interested in from stores provided. We stayed in touch with all the requested information and we never heard back. I got a, Give me a day to figure it out. I have checked my email, my spam, and promotional folders. Nothing. Well just do it ourselves, no thank you.Edit because they replied and I cant reply directly: On second thought, youre just doing your best. We understand the workload. We are Ok for now, and for the time-being
The best experience with new flooring installation ever! The service was top notch from the selection process to the final installation. The installers showed up on time and were very professional, pleasant and tidied up nicely after the job was complete. Can’t say enough nice things about this company. Highly recommend!
Andronico and his crew did a great job on my carpeting. Brian was so helpful in all the stages of my carpet buying experience. This is a great company. Thank you Quality Floors!
Quality Floors helped us get new carpet installed in a rental property and they were very helpful and timely the entire time. Brian was communicative and worked around our schedule while also getting things all finished within the same week. A fabulous company, we would definitely use QF again.
Outstanding service and quality. Work was completed quick and efficiently. I am so glad we came across this company, wouldn’t have wanted to get my floors done anywhere else!
Brandon and his team did a fantastic job with our flooring! This was by the far the easiest and best experience we have ever had with a contractor. Brandon was very knowledgeable about the different types of flooring to help us make an informed decision. The store layout is easy to navigate with prices clearly marked. When it came time to install, the team was very professional and friendly. They did an excellent job and we were surprised that they got the flooring installed in under a week. Our new floor is beautiful and we could not be happier with it! I highly recommend Quality Floors and More and will be using them again for any other flooring projects that we may have in the future!
The company name says it all! Quality service, products and installation. We are very pleased to recommend them. We worked with Brandon who is very knowledgeable and dependable.
We had a good first impression of the store when we walked in. We selected tile for our outdoor areas. Francisco and his crew came out and did a fantastic job on the install. Respected our property and left the job site clean everyday. This is the best job we’ve ever had at our place. We highly recommend this store and Francisco and his team!
Staff was very helpful, thoughtful, and knowledgeable. In addition, installation was skillfully performed. We are very satisfied customers.
Absolutely great experience. We were having trouble trying to work with Lowes to install new carpet in our home. After alot of frustration we contacted QFs and within a day we had gotten further than weeks of back and forth with Lowes. Bryan was a great help, had an appointment to install within a week and project was done within a few days. Installers were great. Customer service was great. 100% highly recommend!
Great experience! Ray was pleasant to work with during the stress of picking out tile. So happy to find a nearby tile company. We will be returning for next project.
Incredible experience from start to finish. Our back patio and front porch are so much more beautiful now than we could have imagined. The installation process was seamless and the crew was professional. They are truly artisans of their craft. Our salesman, Brandon was very knowledgeable, helpful and timely. We were allowed to bring home as many samples as needed. He advised us on the different positives and negatives of each type of tile and what the finished product would look like. We are so happy that we chose Quality Floors and More.
Great people to work with and I love my luxury vinyl floors!
A HUGE Thank You to Ray and his installers! Both bedrooms look fantastic. A great experience from start to finish. Omar who installed the wood flooring was amazing! He was very professional and his detail to the finishing work shows! The cut work into the stone across the fireplace is amazing! Looking forward to having all my Saltillo tiles refinished next spring! See you then!
Extremely friendly staff helped us in the store. Didnt feel pushed towards any type of flooring or brand like I felt in other floor stores. Was able to take the large floor samples home rather than a tiny square which really helped make the right choice for us. I had new floors within 2 weeks of walking in the doors for the first time. I couldnt have imagined an easier process and would definitely recommend Quality Floors!
Quality Floors really helped me out in a pinch. Ray was even able to track down wood that was being discontinued to repair my moms living room floors. AND they knocked out 3 rooms of repairs in 2 days. Highly recommend.
Ray was very professional and courteous. Very good to work with. The installers were very good. We decided on a change after they started and were very understanding. They did an awesome job.
Ray was our sales consultant at Quality Floors & More. He was very easy to work with, extremely knowledgeable and professional. He was so quick to respond to any questions or concerns we might have had. We used Quality Floors & More to complete our kitchen renovation with the most amazing Arabesque backsplash! It totally makes our kitchen! We were very pleased with the customer service from Ray and his installation team! Highly satisfied!
These individuals do it right! We had several cracks in our patio and Kim sent out her staff to place a mastic under lamented patch first. This was to ensure the tile we chose didn’t crack and to hide these cracks and then waterproof. Then the next day tile was put down and that was an amazing process! Lastly all the grout and cleanup. Absolutely beautiful! I will use Quality Flooring every time!
Brandon did a great job in preparing our flooring project and is very easy to work with. Their prices were definitely competitive. The installers working on our floors (Danny Villanueva and his two sons) were the best part of the deal. They are phenomenal, great quality of work, constantly cleaning up, minimal dust, and as courteous as they come. It was a delight to see them do the job. The company comes highly recommended, without hesitation.
We had an excellent experience at Quality Floors & More. Ray Martinez is excellent and truly a professional in every sense of the word. Ray came out to our house, measured, and shortly thereafter we had beautiful tile/wood floors in three rooms. They cleaned up after completing the job and the finished product was top quality work. We couldn’t possibly be any happier!Ty and Audra Marks
I am completely pleased with my new luxury vinyl tile floor. The product is beautiful to begin with but the installers really did a super fine job. Everyone from start to finish communicated well with me and was easy to work with. My salesman, Brandon, also did an expert job estimating the product so there was minimal waste. Five stars all the way!
Incredible service and quality start to finish. Brandon insured every part of the project fully met our expectations. The installers of the wood floor and tile were very talented and professional -- we couldnt have been more pleased. And Kim the design specialist made some recommendations that truly made the bathroom unique and stunning without breaking the bank. Cant wait to work with them again!!!
The showroom has loads of quality carpet. They have nothing but the best, so you are sure to be satisfied. I selected a color and price and everything else was handled by the professional, Ray Martinez, Sales Associate. The pad is the best! The installers were so accommodating when placing the furniture where I wanted. I highly recommend this business.
Ray really knows his flooring. He helped us navigate the thousands of carpet samples down to one and took care of managing installation soon after. We will definitely come back here next time we need flooring.
Excellent customer service and friendly. During the removal of existing tile they contracted with a company that took the highest care to keep as much of the dust particle out of the air and covered anything in site. The floor installation was very professional-great attention to detail. Very happy with the end product. Would highly recommend!
Great family company.Great professional install.Did what they said they would when they said they would.Had a small issues with a floor plug that was probably my fault.Sent the same professional man back out and fixed it the next day no questions asked.A positive experience in the very negative process of building our families home.
These folks are fabulous, had an incredible experience with them. Im building a jewelry studio and needed special help because of the chemicals I use and they gave me ideas and I now have beautiful floors that I know will hold up even with my creative abuse. Ray Martinez is so very attentive with phone calls and updates throughout. Cant ask for a better team of people. The installers were very clean and really knew their job. Im five star satisfied. Thank you QUALITY FLOORS!
Quality Floors were very helpful assisting me with my selection of floor tile. The installation was professional and timely. I’m in love with the finished product!
These folks came highly recommend. Brandon was incredibly helpful in managing our project from initial showroom visit to final quality check. Our master bathroom floor and tub surround tile turned out great. We will be back soon to replace our carpet.
Quality has always done a great job for us and got us out of a bind after a plumbing leak destroyed the carpet in several rooms. Their crews are experienced and fast and leave the job site clean. Thanks for your help Brandon.
This team has been a pleasure to work with. They have been timely, professional, and very courteous to our clients. The workmanship is beautiful and we appreciate the extra effort and care to ensure that there are no warranty issues with their work. I highly recommend Quality Floors & More.
Great experience start to finish, Ray promptly measured, ordered, and scheduled the tile installation. The installers did an excellent job, finished on time, and left the site tidy. Will use Quality Floors in the future! Thanks to all.
Quality Floors and More did an “excellent “ job installing my new vinyl tile flooring. The installation by Danny and Eric were so professional and detailed in their work. We couldn’t be happier. We will definitely use this company for future needs. Thank you Floors and More and Brandon Duggar 😊
Ray Martinez is wonderful. He helped me decide on the tile, then he oversaw its complete installation. Everyone who worked on the project was considerate and helpful. Alex, Chris, and the others did a great job. Thank you!
Great selection of materials to choose from, the showroom folks are easy to work with and the people who did the installation were first class! Highly recommend them!
Quality, just as their name implies. We were in a bit of a time crunch. Brandon and the crew went above and beyond to help us get this project completed on time. Highly recommend them for all your flooring needs!
Just bought flooring from these guys for our rental property in Wimberley and couldn’t be happier ! Ray Martinez was my salesman and he went above and beyond for me more than one time. Not only is he a nice guy but he seems very knowledgeable on their products and there is no hard selling with him. He will bend over backwards to make you happy.Everyone at Quality Floors that I dealt with were very friendly, knew what they were doing and easy to deal with. We are extremely happy with the floor and they did an excellent job of installing it. Their prices are very reasonable . We live out of town and they did all this work while we weren’t there, they left the house spotless, everything put back that was moved for installation. From now on they get all our flooring business.
I am very happy with the service I got with Quality Floors and More. Brandon was the Salesman we worked with and he was very efficient in returning calls promptly and getting the job accomplished quickly.Also really did like the job that the carpet layers did. Made nice seams and where the carpet met other flooring the finishing of the carpet was wonderful. Very professional job.
My experience with Quality Floors & More was absolutely wonderful.From my very first phone call, to the finished project, all of my expectations were met. Ray, my salesperson, was extremely helpful in recommending the best product for my home and then continued to follow-up with me during the installation process and after the job was complete.I would highly recommend Quality Floors & More to anyone looking for exceptional service, product and pricing.Kindest regards,Jill Cunningham-BakerEl Rancho Regenia
They bend over backwards to please 👍🏼
Awesome company with awesome people! Great service great products! Thanks for everything you did, we love everything in our new house.
Shaun and his staff are superb at what they do Not only to the offer the finest in flooring options, but they provide excellent customer service. Their selection of hardwood flooring choices is amazing and their ability to create with tile is breathtaking. You wont be disappointed with your carpeting, hardwood, tile or anything else you have them install.
Had a great experience with Quality Floors & More. Brandon Duggar was beyond helpful while I was picking out a carpet brand and color. Highly recommend this company.
Great customer service. Fair pricing and quality products and installation. Very pleased every time we use Quality Floors on a project.Wubbena Fine Homes
Great customer service. Pleasant people.
Ray, the company representative and his installers were a pleasure to work with. The job was done quickly and professionally. I am very pleased with my carpet.
Found exactly what I needed in 1 trip. Very easy to work with. Cant wait to have it all installed. Carpet and tile. Large selection of items.
Amazingly professional, fast and quality work! The installing crew was fantastic!
Looking forward to the new floors. So far everything has been great.
We have worked with Quality Floors & More for a long time now and will continue to do so. The team there is friendly and professional.