user
Genuine Motors
1108 Lunt Ave, Schaumburg, IL 60193, United States
Appearance
Genuine Motors
Comments
Ja
Review №1

Great experience. Sam was amazing. Takes pride in his work and clearly is about building good relationships with his clients. Love the Honda Accord I bought...it was exactly as described in the add I saw it in, and he moved his schedule around and held the car for me even when he wasnt positive I would be buying it. The detailing job on the vehicle was superb!!

ro
Review №2

My son recently purchased his first car from Genuine Motors. We found Sam to be a warm honest knowledgeable and very professional. We learned that he only sells certain models of cars that have a strong history of reliability. He knows his vehicles so well that he can anticipate what issues need to be addressed based upon its age, model, mileage and condition to ensure his customers aren’t faced with a repair shorty after their purchase. In our case my son was provided with a very comprehensive warranty.Sam possesses unique personal qualities not commonly found in any industry yet alone the used car industry. Let’s just say he has good sole! He is a man of his word. Sam is on a mission to change the car buying experience one customer at a time. I will contact Sam again when I in the market. – Rob Price

Al
Review №3

Had a successful visit. Rafiq was so helpful and kind to my father and I when we were looking to buy a car. He deserves praise towards his kindness, honesty, and patience throughout the buying process. 5/5 stars!

St
Review №4

Just wow. This was my first time buying a car and Mr. Rafiq was one of the kindest people i’ve ever met. I messaged him and bought a car that same day. He was very trusting and completely transparent. I recommend him. Even if you don’t end up buying the car, you will have met a good man.

Ed
Review №5

Drove 4 hours to find car was just as described. Rafiq explained the vehicle then left us so we can look it over and drive. He was not pushy but there to answer any questions. It was definitely worth the drive as we bought the car and it drove back with no problems. Good guy to do business with.

da
Review №6

Well we had a awesome experience at genuine motors. Felt like we were hanging out with an friend. Rafiq was very forthright open and not pushy whatsoever just like hanging out with friends. The Car was exactly as described, Absolute no surprises just had a great time buying a great car.

Me
Review №7

I just want to say thank you so much Rafiq for your excellent customer service!!!!! I was so nervous about buying a pre owned, high mileage vehicle but you made this experience a great 1!!!! I love how patient you were in my decision making process. You stated the facts and let the car speak for itself and I truly appreciate that!!!!! Thank you for being a person of your word and thank you for your great car selection!I am more than satisfied with my 2005 ES 330 Lexus, I love it!!!!Sincerely,Meshaun

N
Review №8

This was my first time buying a car on my own. I had visited other private dealers before coming to Genuine Motors, and I must say my experience was pleasantly different compared to other dealers. Salesperson Rafiq Hussain was honest, knowledgeable and patient in helping me understand the pros and cons of choosing a certain vehicle, while making sure I was under no pressure to make an immediate decision. I walked out with the best deal and a great quality car. I am grateful for this experience to have worked with Mr Rafiq and would recommend him to any new buyer on the market!

Ke
Review №9

This was my first time buying a vehicle from a dealership and this was a very good experience! Rafiq was a very kind salesman. Didnt push me into buying the car and let me look through the vehicle very carefully! I definitely recommend this dealership and Rafiq as your next salesman!

Ha
Review №10

Very Professional and friendly Staff. Especially Mr Rafiq Hussain

Ma
Review №11

I had a great experience buying a car at Genuine Motors. Thanks to Rafiq. He was very up front about everything & he had/has excellent customer service. I definitely recommend this place to anyone who is looking for a great car and I definitely will we going there forever!Thanks again Rafiq & Keep up the Great work!!!

Cr
Review №12

Courtesy, Humility, Honesty, Integrity, Trust, Transparency. Never would I think I would be saying that about my recent car buying experience but Mr. Rafiq Hussain embodied all of these values and more when he sold me my 2008 Acura MDX. He politely walked me through the history of the vehicle, sharing past owners maintenance records along with his teams process for buying, inspecting, fixing and then driving the car 400 miles over a period of a week or two to fully insure the vehicle is safe, sound and all that he says it is. I cannot thank you enough Rafiq for your service and trust as I am beyond pleased with the vehicle and the buying process! You have a customer for life my friend and I am already looking forward to buying my wifes next vehicle from you in 2022! Thank you sincerely. YOU HAVE EARNED MY HIGHEST RECOMMENDATION!

Ro
Review №13

I had a wonderful experience with Rafiq and genuine motors. Rafiq is wonderful person who genuinely cares for his customer, most importantly that the customer leaves satisfied. It is rare to find that kind of concern. Thank you Rafiq, good carma always. Bob

Je
Review №14

Hands down the best experience I’ve ever had purchasing a vehicle. Rafiq is a wonderful human being. I had been burned by a few other car deals is the past and was really looking for someone I felt I could trust and that person was Rafiq. He is honest and transparent and made the entire transaction smooth and enjoyable. Thank you!

La
Review №15

Just got my new car today from genuine motors in schaumburg Illinois! AWESOME place all the way around. Great customer service, a good variety of cars, and all of the cars are in great shape, reasonable, accurate pricing for the cars. I did all my bussiness with Rafiq to buy my car. He was awesome. Very nice guy, polite, prompt, honest and all around great customer service/bussiness man! I highly recommend genuine motors and very pleased with everything and how easy everything was to be able to purchase my car during Thanksgiving break! This place and Rafiq deserves 5 stars in my opinion!!

Ar
Review №16

Very good and friendly service from Rafiq!Family left with a new car to drive without any issues. Really recommend for people looking for a car in great condition with a great deal!

ch
Review №17

I am Cristian Monroy .. it is my first time to buy a dealer car, it was a very reliable experience. 100% recommendable; ........ thank you Rafiq Hussain

Mi
Review №18

Purchased our son’s first vehicle here today. Rafiq Hussain was our salesman. He was genuine and there was zero pressure. Buying a used car is always a gamble but we felt good about our purchase. He went over the cars features and disclosed the minor negative things as well. The car is in great condition. I will definitely recommend to friends and family. Great used car buying experience!

Ch
Review №19

We had an excellent experience buying a car from Rafiq for my daughter. The car was in excellent condition both mechanically and interior/exterior and a fair price. He was incredibly thorough and knowledgeable and honest. Our mechanic wanted to know where we found such a great used car and was really impressed also! I dont have to worry about my daughter driving a reliable safe vehicle any more!

Vi
Review №20

I purchased a used car here very recently and had a great experience. I usually prefer to avoid dealerships because there is a lot of pressure put on you by the car salesmen. This dealership is not like that at all. I was greeted by Rafiq Hussain who gave me plenty of time to look around the vehicle and make my own decisions. He went into plenty of detail about both the positives and negatives about the vehicle I was interested in. What separates Genuine Motors from other dealerships is that there wasnt a hassle with finding an agreeable price. Too many dealerships make buying a vehicle feel like a battle where somebody must lose, in order to get the better deal. We quickly came to a fair and agreeable price, this is the way all car dealerships should be. Rafiq is a very honest man and much like the business name, he is genuine. I will be certain to look here first the next time I am in the market for a used vehicle.

Ri
Review №21

Sam the owner is a very good and honest man. I bought a car from him, it runs great. He is a people person, and sells great used vehicles 👍

Lu
Review №22

I came here looking to buy my first car, and the salesman Rafiq was extremely helpful! He provided excellent customer service and made my experience very easy. I gended up with a great car for a very good price!

Br
Review №23

I just bought a used Toyota Avalon from Rafiq Hussain at Genuine Motors. I give Rafiq 5 stars for the following 6 reasons: 1) Rafiq is very friendly and easy to talk with; 2) He does not play games like many other car dealers. He states his asking price and sticks with it; 3) Rafiq has a good sense of value in the cars he purchases; 4) all of his cars, including the one i purchased, are very clean; 5) Rafiq is very diligent in fixing problems and/or explaining what he cannot fix and why; 6) Rafiq is reasonable, flexible, and accomodating in meeting early or late and doing what is needed to complete a successful transaction. I would certainly seek him for my next car purchase.

So
Review №24

Absolutely recommend this dealership, highly recommend sales Rafiq he is very friendly and easy to talk, he will introduce every detail of the car. Very good experiences!!!

Sa
Review №25

This is the BEST place to buy quality used cars!! The car that I picked out was extra clean and had no mechanical issues whatsoever. Sam helped me every step of the way and I couldnt be more happier with my new car! I will definitely recommend to friends and family.

Ha
Review №26

Bought a 2004 Honda Civic from here recently and I could not be happier with my new car! These guys are honest and accommodating unlike a lot of the other dealers I came across and gave me a pretty good deal. I might have bought it used but it was so clean and well maintained that it could have been mistaken as new! I will be referring my friends and family to you guys in the future, thanks a lot!!

li
Review №27

I highly recommend buying a car from Sam at Genuine Motors. .. I love my Lexus and Sam is great.. no pressure, yet kind, considerate, helpful and goes above and beyond to ensure the buyer has a great experience when buying a car from him. Thank you Sam.

S
Review №28

We purchased a 2006 Toyota Corolla from Genuine Motors for my daughter going off to college. After going to a few other bigger dealerships we felt that Sam had the best vehicle and price for our needs. We paid a little more than we budgeted but the car is perfect, new brakes, new tires and new battery. Sam was open and honest with us the whole way through and explained their inspection procedure. Every car in the warehouse was clean, detailed and checked out mechanically. We were in and out in 1 hour. Thanks Sam!

Ha
Review №29

Sam is the best out there! The quality of service he provides is unbeatable. I was in the market for a Japanese vehicle and stumbled upon Genuine Motors and am ecstatic I did.I found a 2012 Nissan Altima that was perfect. All services(oil change, breaks, tires and a full inspection) were recent leaving me without a worry.The process only took me a few hours and I was good to go. Can’t express my gratitude to Genuine Motors and I can’t wait to return for my daughters car in a few months!

Sa
Review №30

The owner was very helpful and welcoming when buying my car. His staff were knowledgeable and had complete records of each car. I have recommended this dealership to my friends/family and will definitely be purchasing my next car from Genuine Motors.

Mi
Review №31

Rafiq is a very personable, honest, trustworthy man. he is also very understanding and works great deals where he can. I bought a 2009 Honda Civic from him and was very happy with the purchase. he is not very salesmany, he is straight forward and very easy to get along with. covers all his bases and makes sure the customer understands everything and is happy with vehicle before any money talk. very happy with my experience here and would come back

Vi
Review №32

As per name, the guy is so genuine, 100% recommend dealer. Respect your requirement and help you finding the best car.

Ka
Review №33

I searched everywhere for three months and I couldnt find a clean Lexus IS 250 AWD and then I found Genuine Motors.I found their inventory far more better in condition compared to other dealerships and most of the cars were one owner and were kept in ready condition. Sam had full service history for most of his cars, which gave me confidence to do business with him.Sam takes pride in his inventory and reconditions them properlyThe Lexus I purchased from him had new brakes and rotors. The oil was also changed. I would highly recommend buying from Sam. Thank you Sam I love the car!

So
Review №34

Bought our second vehicle from Sam. We wanted to trade in our Jeep after having issues with the lift gate open light coming on. He helped us get it fixed and steered us toward a beautiful Honda Pilot. Another one. Thanks sam!

Ji
Review №35

Rafiq was very kind and knowledgeable. He bent over backwards to make sure that I was getting the best deal possible and that I didnt have to go out of my way for anything. He was very accommodating and he was a pleasure to work with. I would recommend him to anyone who is looking for a quality car. The car I got was in excellent shape and he was flexible to meet my time frame. He responded quickly to set up an appointment and met with me same day. He is a very honest, straight shooter and I would recommend this dealer to anyone looking for honesty and nice people. Thank you Rafiq for a great experience!!!

Co
Review №36

I bought a 2002 Infiniti I35 a year ago from Sam and I havent had a single issue with the car. He was easy to work with throughout the whole process and helpful as can be.

Sz
Review №37

If you are looking for an honest car salesman Rafiq should be your guy

ra
Review №38

Theres a reason why I come back to this dealership everytime. Theyre honest and fair! I enjoyed working with Sam and I love my new car!

Ja
Review №39

Very polite and professional!! made my first time buying from a car dealer easy and worry free.

bu
Review №40

Great car. Great deal.

Sh
Review №41

Great customer service. Very reliable guy. Highly recommend!

Ca
Review №42

Sam, the owner, is absolutely wonderful to work with! Highly recommend this dealership!

da
Review №43

Sam is a good guy, limited selection but good stuff.

Jo
Review №44

I never buy used cars, but when I came across this deal I couldnt refuse, Genuine Motors treated me like I was family. Will definitely buy a car from them again!

Da
Review №45

Got the best deal on a car. Sam always takes care of us

gi
Review №46

We bought a car from this place, spent over $4,000 CASH and now the car wont pass emissions Now we have to spend at least another $2,000 to even be able to use it. Dont trust this place. I wouldnt have even given them one star but had to in order to post this.

Al
Review №47

Bought an amazing car amazing deal!

Al
Review №48

Purchased a subaru from them and within a week check engine light went on, 3 weeks im losing oil. Stay away.

Ki
Review №49

Sammy is great.

Information
11 Photos
49 Comments
4.8 Rating
  • Address:1108 Lunt Ave, Schaumburg, IL 60193, United States
  • Site:http://gogenuinemotors.com/
  • Phone:+1 847-809-6500
Categories
  • Car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
Similar organizations