The way the car market is right now, finding an affordable used car is insane. Ive been trying to find a used car for several months that fit my expectations...low miles, well maintained, in solid shape and priced right. I did find several at other dealerships but for $1,500+ more. When I saw the car I purchased at CRS, I was skeptical. After meeting Kumar, I felt at ease. He is so down to earth, knows everything about the vehicles in his inventory and will bend over backwards to make thing work. I took the vehicle I was interested in to my mechanic and he thought it was in great condition. Becca took care of the paperwork and was equally down to earth and helped make the usual stressful process easy. If CRS has a vehicle you are interested in, feel confident that it is quality and you will be treated like royalty during the process. Will definitely be back next time Im in the market for a car!! Hopefully its not for a while! 5 Stars!!!
Had a great buying experience with CRS. Felt I was buying a quality used car that had been hand picked and serviced with the customer in mind. Have recommended to friends and will continue to do so.
Couldn’t not be happier with over all experience and the car I purchased. Went in a week ago to look at a Acura they had but didn’t want to make a decision without shopping around. Kumar simply answered all my questions showed me the car and made me feel very comfortable without any pressure to buy. After looking at over dozen dealers and cars I was back to make my purchase. Their cars may not be the cheapest but I can tell you their quality and service is above anyone else in the market. I would not hesitate to make my purchase here again. We need more honest reputable businesses like this.
This is exactly how an ideal used car dealership should operate. Came in to see the car I wanted, got to look it over and it was in great shape. Exactly what I needed. Nobody pushed the car on me, had all the information I needed, and everyone involved made the process as easy as it should be. If youre on the fence I would drop in.
Great service and a fantastic used car. Wonderful buying experience!
Hey guys I’d just like to say Thank you to CRS Auto Group and Thank you Kumar!! Service was exceptional and the Car looks Amazing.Kumar very friendly and helpful this man has my referral 💯 thanks Pal!!Good business and Good Fortune
My son made his first car purchase from CRS. Kumar was very responsive and honest about the car he was purchasing. Being from the Indianapolis area, it was important for me to work with a dealer who responded quickly and was fair and honest in making the deal. Highly recommended dealer!
Extremely satisfied with my purchase. Kumar is very easy going and honest person to work with. All their cars good and clean. I am very happy. Thank you!
I was honestly tired of going from dealer to dealer only to be disappointed. Either cars were junk or their process was tedious and trying. My experience here was exceptional and pleasant. Got an excellent car at a fair price. I would recommend anyone that is looking for a quality car without hassle of a typical dealership to visit CRS Auto Group.
Good for first time buyers! Had a great experience. The owner was patient and honest. Gave car facts without any hesitation. Services his cars and makes sure they are in top notch condition before selling! Totally would recommend to anyone who is looking for a used car. Reasonably priced as well.
Kumar is the most helpful person. I have worked in a few car dealerships myself and I know how stressful they can be, but CRS is very upfront. Everything is priced reasonably. They sell their cars in excellent condition. Makes for a very enjoyable experience. I love my new volkswagen cc from CRS!
I purchased a used car from CRS about 4 months ago. Having never bought a used car before, I was really nervous. Kumar made the process a great one for me. He is honest, a down to earth human being, and not pushy. He went above and beyond to provide me with a vehicle that was safe to drive. He was accommodating as to when I was able to view the car. When I first set eyes on the 2003 Camry with very low mileage, it looked brand new. Knowing that it might be too good to be true, I asked a lot of questions and looked carefully over the free CARFAX that Kumar offered. After 4 months, it has needed some repair which I anticipated. Be sure to have an independent mechanic look over any used car you want to buy and carefully read the fine print of any car warranty you wish to purchase. I am highly satisfied with my purchase from Kumar and would highly recommend him and CRS Auto Group.
Kumar is one of the nicest most genuine person I have met. After searching at numerous dealers for a reliable car for my daughter we found what we were looking for at CRS. If you want no bs quality car you can’t go wrong by going here. I would highly recommend this dealership to anyone look for a car.
Kumar at CRS Auto Group was great to work with. He had great communication, was up-front with all the information he had on the vehicle, and super flexible in scheduling a time for us to test drive. He went out of his way to make sure all our questions were answered and we couldnt be happier with our purchase. Highly recommended for quality customer service, quality of his vehicles, and price.
Had a pleasant experience got a great car at a fair price would highly recommend coming here
Kumar the owner of this dealer was honestly a very generous and polite person. I was looking for a Chrysler minivan and he had one in stock. Upfront I told him I didn’t want to waste time and he was very kind to have the car ready for me to inspect and even though I didn’t get his car he gave me advice on getting the other car with other dealers. One thing that impacted me the most was he said get the car that is best for your family! He is very humble the car was great and he told me all that he repaired and exactly what he said was what I saw, but I just went with a newer year Chrysler. Honestly recommend people to at least stop by and check out his cars, specially because they are what he describes and you don’t feel the pressure of a general dealer.
What a great experience I had buying a car from CRS. Knowledge about cars and selective in the cars they sell! I love my mini! Thank you!!!
Very good quality of cars
We have purchased 2 cars from CRS. They buy cars and do the maintenance that needs doing BEFORE reselling. They have a small inventory and are honest about what it will take to maintain each car. We felt taken care of and would definitely buy here again!
Excellent collection of cars. Great people to deal with. After looking at 10 cars I finally settled on the one from here. Have been super happy with it. Would return again in the future.
Truly a wonderful experience!! First I was truly impressed by my first phone conversation with Kumar. Up front honest and willing to answer all questions without trying to hide or sugar coat. 2nd impression in person just won over my sale, I knew they were genuine good people who werent trying to take me for a ride. Kumar was extremely approachable, made a personal connection with me and my whole family. He answered all of my silly questions and took the time to explain every feature on the car that was new to me. Since my last car was a 2003 Toyota, a 2014 BMW is all too new to me. Kumar even let me take the car to my own mechanic for my own peace of mind. To put cherry on the cake its been 10 days since I bought the car and Kumar even followed up to make sure I didnt have any questions and was able to figure out how to work everything in the car. I will be referring all my friends and family to Kumar. Thank you CRS Auto Group for an amazing deal on an amazing car!
Staff is super friendly and very knowledgeable. Excellent quality cars. Helped me and my family get a car we wanted. I would recommend them.
This is the second car weve bought from CRS. That should say something right there. From the start its a pleasant experience. From sales to finance to close to delivery 5 stars!!!! Thank you CRS!!!!!!!!Disclaimer this is not a fake review. Contact me for proof. This is a VERY real review.
Staff is super friendly and honest. I amvery happy with my purchase. I was a little nervous making a 3 hour trip to look at a car but I am glad I did. The bmw I purchased was as good as described. They don’t keep a huge inventory but all the vehicles they have are above avenge from rest of market. Which makes sense, owner is more focused on quality than quantity. Will return in future for another vehicle.
I recently bought my 2007 Ram from here and the process was amazing. From start to finish I never had the aggressive car dealer vibe and they treated me like family. Every question I had was answered completely and thoroughly, I will definitely be referring my friend and family to purchase from this dealer in the future. Thank you again for all your help...
What a great experience working with Kumar. He answered every question professionally and quickly. Since I was 3 hours away, he agreed to allow a 3rd party mechanic to inspect before we even met. We purchased a solid vehicle and would purchase again in the future. Nice doing business with you!
I dont write reviews often, but I felt I needed to based on my search for a used car. I went to CRS auto group and met Kumar. I was looking at at 2007 Porsche 911. This was the first car I was seeing on my quest. Kumar was SUPER courteous and helpful. My daughter and I drove the car and it was exactly what I expected. Since this was the first car I was seeing (even though I totally would have bought the car right then), I felt I needed to look at other cars as well. Kumar did not pressure me or make me feel awkward at any time. He just answered all my questions. A couple days later, he called just to see if I had any interest. Because I was still looking, I told him that I was not ready to move on that car. NOW... this is what separates CRS from all the others. I went to see two other cars. After seeing them, I did some investigating and looked up reviews on these two other companies. I HAVE NEVER seen so many one star reviews in my life. The reviews on these other two companies were so bad that I would never buy a car from them ever. PERIOD!!!! People wrote long reviews about how poor the services was and how they were basically screwed in buying the car from that company. After I read all they reviews, I immediately went and checked reviews for CRS AUTO GROUP. What a difference!!!! CRS has glowing reviews and everything that I experienced with them was mentioned in all the other positive reviews. KUMAR and CRS AUTO are top notch. I called back Kumar to see if the 911 was still available, however, it had sold. I should have bought on day one. That being said, I would 100% buy a car from CRS in the future.
Great place to get your cars from! The staff was very friendly and the car I bought from them was well maintained and taken care of. The staff waited for me to drive almost an hour away from them after they were already closed! Would definitely recommend CRS Autp Group to anyone I know looking for a car to look here first.
CRS Auto Group was great to deal with. I recently purchased a used Audi A4 from Kumar. I am about 5 hours from their location and they worked with my 3rd party inspector without hesitation and honored the deposit I made on the car to hold it until the weekend even though he had several other people interested in the car before I was able to get there to finalize the purchase. Overall a pleasant and no hassle experience.
This dealership is a rare experience in the used car industry. Kumar answered all my questions, sent videos of the SUV I was interested in and followed up. Honesty and integrity! It was a pleasure to deal with CRS.
We looked at many car dealers for a good car at a good price. We heard about CRS Auto Group. John helped us find the perfect car at a great price. John was very helpful and knowledgeable. I have referred friends to John and they were also satisfied.
I had a wonderful experience with CRS Auto Group. At first I was confused, as the dealership is located in a warehouse-type building, but inside the facilities are well-maintained, and their inventory is absolutely stunning. The service was incredible from start to end; I didnt feel like the salesman was trying to oversell me on anything. I trust this dealership and highly recommend their services!
Bought a 2008 SAAB 9-3 Aero today. Went out a couple times and finally took it home today. Drove it home 1.5hrs, 0 problems. Had a mechanic look it over and it’s as clean as a 12 year old car can be. Every car they have is clean and they gave me more for my 2017 Jeep Patriot than the dealer I bought it from offered me. It’s a nice, no BS dealership and I was skeptical at first, but Kumar really has good intentions and won’t sell you a pile of junk. If I ever buy another car within the next few years in addition to the Saab, Crs auto group is the first place I’m looking.
Working with Kumar and John at CRS auto group was one of the best experiences Ive had when it came down to getting a car. They were very friendly and very helpful and I would recommend them to anyone and everyone. I was able to find a great car that fell within my price range and I would definitely do business with them again in the future.
Love my new car!! Very friendly staff and great quality vehicles!! We have purchased 3 vehicles from them within last year. All cars have been great and staff is always friendly. I strongly recommended this dealership.
We purchased a 2012 Toyota Corolla from here about a month ago. Got a great deal on a really nice car. John was very helpful in answering all of our questions and financing was made easy. I would recommend this dealership to anyone.
I recently purchased a vehicle from CRS Auto Group. The vehicle itself is in great shape inside and out and it is clear that Kumar and his staff take a great deal of care in selecting quality cars to fill their lot with. During the purchasing, the litigation of the sale was clear cut and there were no hidden fees or struggles to establish a good price for a good car. Unfortunately, the vehicle had a considerable mechanical failure only days after I left the lot with it. After calling Kumar, he personally helped me address and diagnose the issue and had the professional integrity to take responsibility for the issue even though quite frankly it had little to do with anything or anyone that could have caused or prevented it. The repairs were fully compensated, and the car is back to being exactly what I wanted it to be. Would buy from CRS again and again. 👍
Needed to find a car that was reliable yet in my price range. CRS took great care of me and I was very happy with the whole process! I highly recommend this dealership!
Owner is very nice and a pleasant experience working with on a car purchase.
You will not be disappointed buying a car from these guys. Highly recommend check them out before purchasing anywhere else. They are honest and they sell quality cars.
I had a wonderful experience at this dealership. Kumar treated us like family! I love my new car. Staff is knowledgeable and friendly. I will recommend them to everyone I know.
I made a purchase from Kumar last month I was looking for a specific make and model. I called him back in October but never made it there, a few weeks later Kumar followed up with me he had two Honda Pilots 2009 and a 2011 with decent mileage. I made my purchase in early November, when I took my Honda pilot for a test drive I heard a little squeaking but we thought this was due to the vehicle sitting for a couple weeks. I was very happy with the purchase, after a few weeks my brakes began to grind and Squeak. I called Kumar, he had me bring the vehicle in that weekend and took care of the repairs. This was a huge help considering I wasn’t expecting to have such a major expense so soon after a major purchase.
I drove in from out of state after talking with Kumar about the Nissan. He answered all my questions and represented the vehicle very well. Upon arrival we found the car to be as good or better then he had described on the phone. We made the purchase at a fair price and on the way home the check engine light came on. Kumar was very gracious and went above and beyond in working with us on the repair (O2 sensor). Next time Im ready for a vehicle Ill check with CRS first and will definitely tell my friends about them. Thanks for a pleasant experience.
Kumar was awesome. He worked tirelessly with me to find a vehicle. We were unable to find one. He went above and beyond. I hope to do business with him in the future. I would highly recommend you check out his dealership before buying elsewhere.
Great people to work with. Recommended
Top notch service from start to finish! We can’t give Kumar a high enough rating. His honestly shined through from the minute he picked up the phone. And only one set of keys came with our car, but Kumar went above and beyond to get us another set. We can’t be happier with our new Jeep Patriot, and will keep CRS on our radar should we ever be in need of another vehicle. Thanks for a great buying experience Kumar! Customer service speaks volumes!!
My husband and I drove from 4 hours away to buy a car from here. Prior to coming we had been communicating through email and phone for about a week. During the process Kumar was very patient and very honest. This is very important quality to find in a dealership specially when you are traveling long distance for a car. Car was exactly as described and pictures truly didnt do justice to how beautiful the car was. Its been 2 weeks since our purchase and we love our new car. Go see them if you are in the market for a quality car. You will not be disappointed. Thank you Kumar and team for making this a wonderful experience!
I have purchased two cars from CRS auto group.. both deals turned out to be one the best deals I ever got..!! Chirag is gem of a person and customer service and satisfaction is just awesome.!! Thanks CRS for everything .!!
Kumar is FANTASTIC!!! I never had a dealership experience like I did buying from CRS Auto Group! He has a small yet high quality inventory of vehicles that he services prior to selling. I was very impressive with the quality of the customer buying experience and how Kumar genuinely cares about how his vehicles impacts his customers lives. The check suspension light came on while I was driving home and Kumar was quick to offer to take a look at it. You can rest assure that you will get a tremendous vehicle from him and you wont have to deal with the sleazy sales tactics of other used car dealerships!
Went on 4th of July to get a car I want. Few places was closed. Called this place CRS Auto Group, Kumar answered the phone, and was there in 10 min to show us a car. Was very impressed with honest and courteous. We took Mercedes ML 350 with the family for road test. Was very pleased with the entire sales process . I got ML 350 with One owner. Very nice and clean car.A great dealership to purchase a vehicle from ! And would highly recommend this dealer CRS to all my friends. Thank you guys ! Excellent service !
Working with Kumar was pleasant experience. There is good selection of cars to choose from. I found Kumar to be very honest and up front about the car we bought. He gave us the best deal compare to his competitors. I would highly recommend him to everyone
Amazing experience at this dealership. We went in to buy a car for our daughter starting college. Our daughter can me difficult when it comes to what she like and doesn’t. Kumar our sales person was very patient and not pushy at all he went over all available options and gave his honest opinions. We ended up purchasing after having been to more than 5 dealerships. This one by far exceeded our expectation in quality and service we received. Go see Kumar if you are in the market for a good quality vehicle with no pushy sales experience.
My experience with CRS Auto Group was absolutely wonderful. Kumar answered all of my questions, both by text and by phone, quickly, respectfully, and honestly, with no pressure or stereotypical sales tactics. Kumar in person was just as pleasant and kind if not more so, and I will not hesitate to send my family and friends his way. Thank you sir!
Could not be happier with our purchase! Kumar went way above and beyond to make our experience memorable. They are very down to earth and honest. Unlike many dealerships we have been to, there was no pressure and no bs. Highly recommend CRS Auto Group
Honest car dealer with quality cars. Enjoying my new mini alot!
Kumar and his team is wonderful. I felt like they truly cared for me as a customer and understood my needs. I originally wanted the beautiful 7 series they have but couldn’t get financing approved due to my credit. I ended up getting a nice Lexus instead. I had been to other dealers and they just brushed me off as my credit isn’t the strongest. Kumar worked hard and fought the banks for me to get me approved on something within my budget. I didn’t get the bmw but instead a really nice Lexus. I strongly suggest you check them before anywhere else.
We bought the 2010 s6 audi, and drove home got home went out for a quick cruise, Thoroughly enjoyed then when out later again for a run to go get my son headphones and my wife notice there was a light flashing on the dash then she texted at 10 oclock at night letting CRS know whats going on and thinking we wouldnt get a response, but immediately got a response, then phone call, next day dropped vehicle off, problem was solved then tested, drove on home the next day. In this day and age its hard to trust a person that seems very pleasant and honest and straight 4th especially when theyre selling a car. But the truth is CRS has worked very hard to earn that trust and they continue to do so and you shouldnt doubt it because I dont and I guarantee you when I buy my next car this the 1st place Im calling. Thanks again for looking out for me....
Our auto buying experience from Kumar @ CRS Auto Group was positive from start to finish. Kumar was never a pushy salesman .. simply answered any questions my wife and I had regarding the vehicles we were looking at and encouraged us to test drive the cars .. always by ourselves so we could openly discuss the pros and cons of the car in private without Kumar present. The car that we finally settled on and purchased had a weak battery and Kumar promised to replace the battery .. which he did with a Nissan factory replacement battery. At the time of purchase there was an outstanding recall on the vehicle and Kumar took the car to a Nissan Dealer and had the recall completed before delivery of the car. On the day of delivery Kumar brought the car to our house. Very professional, honest buying experience. We would highly recommend buying a car from CRS Auto Group.
The owner and workers at CRS auto group provided my family and I a car buying experience that exceeded our expectations. These days most dealers are engaged in shady business practices and only care about making a quick profit, even if its at the expense of disadvantaging someone else. This was not all my experience with CRS. They were genuinely friendly, patient, and accommodating during the entire process. Their inventory of vehicles are of superior pre-owned quality and priced competitively. I purchased an 2006 Odyssey Touring edition in beautiful condition with only 105000 miles for about 8500. That is unheard of. 3 months later and the vehicle still runs beautifully. I can vouch for the quality and character of this business and if you need a vehicle Kumar is your guy. Even if a vehicle you need isnt in their inventory I would still encourage you to reach out to them and they will work hard to find what you need. Simply put, they are not interested in a one time deal but in being the dealer you go to every time you need a vehicle.
We purchased a 2011 Ford Escape from CRS. We drove all the way from wisconsin to make the purchase. Prior to purchase Kumar was very helful and honest in answering all of our questions through email and phone calls. We recommend any one look for good deal to go to CRS
The staff was super helpful and polite, the vehicle was just as it was listed and pricing was great.
For buying car its good place
These folks had the best price and the most friendly service. A truly no pressure sales, Kumar was the best person I have worked with. We live in Ohio and drove to Schaumburg for the truck, it was well worth the trip! Kumar was kind enough to go out and take a video of the truck inside and out, he answered all of my many many questions. The whole process took roughly 10 days, during the whole process Kumar was very very helpful. This truck was for my husband, soon we will be in the market for a car for me CRS Auto Group will be our first choice!
I would recommend this dealership to anyone looking for a great car and great customer service.
Kumar put an immediate end to our car search. He Is unmatched in his industry! Never before have we been given the treatment that he gave to us that Friday night. We were stuck in Chicago traffic and he waited hours for us to get there. When we arrived, he was so pleasant, personable, patient, knowledgeable and accommodating. He never rushed us and there was no high pressure spin. He has such a professional demeanor and is simultaneously so friendly and approachable. We could ask him what we needed and he never wavered from grace. He is with a gentle nature alongside is his jovial attitude which keeps you there. He has this sense of others that serves him extremely well. This is quite rare to find and so endearing. We found ourselves in an elated state while in his presence. His smile is contagious and his kindness extraordinary. Kumar is the prince of car sales as far as we are concerned and he couldn’t have made our experience any better! We absolutely got an incredible car for an incredible price that we will be driving for years to come. We can’t say enough about Kumar and his well run dealership! When the need arises for another car, no doubt that we will be making the trip back to CRS Auto Group from Indiana! And we will be honored to be charmed by Kumar once again! Many heartfelt thanks Kumar! You rock! Lisa and John
I can’t say enough good things about Kumar and the experience at this dealership. Every review here about Kumar and his dealership are very true. Kumar is very honest and genuine as a person. Their cars are excellent and it’s not a typical dealership experience you dread going through. It feels more like a family. Kumar answers his phone and calls me back every time even after purchasing the vehicle. Check out their cars before going anywhere else, you won’t be disappointed. Thank you for a great experience Kumar! I wish you much success in the future.
Great business and owner
My experience was very good very kind everything was very good I recommend it