Manny was absolutely fantastic! I am sure I was an annoying client but he was very quick with responses and made everything super simple. I have some good friends at dealerships but had no Hyundai hookup. Will be coming back and referring anyone to go here from now on!

Worked with David Polcik and he’s very good at his helped me out the best he could with what I had told I only had so much money and didn’t want to pay more than my old monthly payments and he found a way to make it work with as little money as I had and I ended up leaving with a brand new 2021 Hyundai Sonata which I love and didn’t think I’d leave with the same day. Everyone there was great and Friendly definitely great dealership and people

The folks at Patrick Hyundai made this one of the smoothest transactions I have ever had. I emailed and negotiated the price beforehand. Before I even went to the dealership I knew what the cost of the vehicle was as well as the out-the-door price. Which included taxes and fees. The salesperson, Ron, was very easy-going and low-pressure. He answered questions and made it an easy process. The women in the office made the paperwork a breeze, went over products they offered but were very low pressure. I would recommend Patrick Hyundai to anyone looking for a Hyundai or any new car in general.

If youre looking to purchase or lease a car and want to go to a trusted dealership with good customer service, you must come to Patrick Hyundai. Everyone at Patrick Hyundai was very helpful and kind throughout the process. The great thing about Patrick Hyundai is that once you purchase a car and wait for it to be shipped you will be given phone calls about major updates on your cars progress and shipment. After being misled by a few dealerships, I was so happy to have gotten phone calls from Corey Paller regarding my cars updates and statuses. My family and I appreciate all the help from Corey Paller and his team. They have made getting a car a more memorable experience for my family and I. Way to go, Patrick Hyundai!

The facility and staff at Hyundai in Schaumburg are Top Notch. They always provide high quality service, are very professional, and make my experience pleasant. I really appreciate the way I am treated. Thank you.

Let me say this is the best experience I have had at a dealership. No pushy employees and very very helpful. Highly recommend this dealership with anyone who wants to buy a car! Edwin, Brad and the salesman Chris were what made the experience so great. Very knowledgeable with the vehicles and always wanted to make sure we were comfortable. Even water was offered during our shopping experience! I will always buy my cars with Patrick Hyundai! Thanks again

Man I love Scott the sale manager and his team and his services manager Gust they really treat you like family I will never buy another car from no one else if it’s not Patrick Honda dealership Schaumburg Illinois I promise I can’t go on and on Me and my wife purchased a 2015 Honda Genesis about four years ago and from that day I never got treated different 💯💯💪🏽💪🏽💪🏽 If you looking for a car and you wanna feel like you’re Money is well spent please Go see Scott

Gus Rozos was friendly, professional and provided speedy efficient service.Very pleased with the service.

I purchased a Genesis one week ago from this store. Salesperson was Tom S.All was well until after I paid and left. Have a few simple open issues (including a refund due me for overpayment). Despite emails and calls to Tom, to the sales manager, to customer service for Patrick Corporate there was not a single reply. Simple issues easy to resolve. What is worst service then ignoring a customer?

I bought a certified pre-owned from Patrick a few months ago. The price was very fair and despite a few minor hitches in the process of getting the car and after (e.g. the back wiper blade was missing) I feel that I got responsive and reliable follow up from all the staff, particularly from my sales person Guido, even after the sale was closed.

Had a great experience at Patrick Hyundai. Our salesman Dave was knowledgeable and patient with us picking out a car. With the exception of having to wait a week for delivery, which was not their fault, once the car came in, everything was great. The finance team was fast and efficient and we drove away in our new Tucson in less than two hours. Would so recommend this dealership to anyone looking for a Hyundai.

Horrible buying experience ever!! Don’t buy from…they false advertise their prices!! Spent entire day trying to get financing approvals from my own credit union and asking questions to dealership with limited responses…and when ready to close the deal I’m told the price is different essentially because I’m from out of state! Zero customer service with these guys! The best thing about this experience is it helped me be buyer beware for my next experience. I know now what questions to ask right up front! Good luck to anyone working with these people!

I was very interested in a vehicle they had listed on thier site, so I used the text feature to ask several very specific questions. Got Samantha, asked the questions, she gave me the link to the vehicle on their site which I had already been to and looked through. Asked the questions again, she, again, told me to look on their site with the link she provided. Clearly not interested in answering my questions I asked to speak to someone else in sales. She said they were too busy?! Such a waste if time, they need to invest in better customer service reps, do not recommend!!

Everybody involved with the purchase of my new car was extremely knowledgeable and friendly. This is my 2nd purchase from Patrick Hyundai and I will have my new car serviced there as with the first. Staff makes you feel comfortable and I trust their expertise in every department. I love my new car and have had numerous compliments on it after only owning it 24 hours.

My experience here was amazing. The people here were very nice and fast, they had bilingual so that was a plus. Manny Diaz was an excellent sales person and got through the paperwork quick. Would recommend this place to get your car.

Patrick Hyundai offers exclusive prearranged Costco member pricing on new vehicles, either for purchase or lease. This was my first experience with Patrick Hyundai as well as leasing for the first time. Tom Scimeca is the authorized dealer contact that superbly handled our lease agreement and a terrific job in seeking out the vehicle we chose which was not available locally. Tom was a pleasure to work with, extremely courteous, very personable and professional in explaining everything. I have never dealt with this dealership and with the service so far, I trust that my favorable comments will hold true throughout our lease. Also enjoyed the photo and talking with Tom about his Olympic daughter, congratulations!

Great sales and service experience! Post purchase support and care. Special recognition to Ron from Sales, Jim and Ivan from Service.Everyone is super friendly and helpful. Definitely place to go to to purchase your next car!

The staff at Patrick Hyundai is outstanding. Maz provided excellent customer service. Professional, courteous and thorough Highly recommend.

Definitely took some time to find what we wanted, but glad Patrick Hyundai was able to get 2022 Kona N Lines in for us to look at and we definitely enjoyed the experience. Manny Diaz was our customer service rep and provided a no haggle no hassle experience. No pressure and was great to work with as he was attentive to our communication. Appreciated the pre work he was able to give us to try and expedite the process. Looking forward to having Patrick as our car service provider going forward.

I went into for an oil change, and received excellent service. The technician was also able to fix another issue with my side mirror.This is the second car we purchased/leased from Patrick, and we were so impressed with our first car we didnt even look anywhere else.Thanks for the great service and many kindnesses!Paul

Just bought a 2018 certified used Hyundai Elantra and the whole experience was incredible. I usually hate going to buy cars because I dont like feeling pushed into something Im not ready for or cant afford. Corey Paller did an amazing job at making me feel at ease the whole time, even telling me that he wanted me to be comfortable with the numbers so take my time. I love my new car and I love Patrick Hyundai!

I wanted to schedule my Tucsons oil change. So I called Patrick Hyundai today. The response from Patrick was they dont have an appointment available for one month. Since 2016 my family and I have owned five cars from this dealer. I own an Elantra, Tucson Veloster from Patrick Hyundai. my brother owns An Elantra and Palisade. Since my first car, I have done all my services at Patrick, even smaller or bigger. Today they want me to wait one month to do the oil change. When I called Patrick today, the person didnt even acknowledge my phone correctly. Since it is an oil change only, I requested her to find 15 minutes of their service time for me this week or next week, and the response was we dont have an appointment for one month. Since 2016 we have owned five cars from Patrick, and they dont have 15 minutes for us. I did not expect this kind of experience from Patrick Hyundai!!

The people that work here dont respect your time. I had made an appointment to see a car I was really excited about getting. I had called TWICE about my appointment, and no one had mentioned to me that the car I was scheduled to look at was already sold. The car is STILL on cargurus.com as I am typing this, saying it is available for sale. I went inside and an employee asked me, Youre here to see the Honda Civic exl, right?, he simply walked away and never came back. Horrible customer service, they had me waiting there for a long time just to tell me that they had already sold the car. It was an hour commute there and back. It was a HUGE waste of time and they still have the audacity to make me wait while the employees chit chat at the front desk. Horrible experience, if they cant even be honest whether the car is available, I doubt they will be honest about anything else.

I needed a part replaced that was covered under my warranty. We made an appointment to get it replaced (but had to wait hours for them to tell me it needed to be replaced ) and the part was on back order. I must have called hyundai 2 or 3 times to see if the part was available and after 3 months of waiting, I finally learned the part was in after I called them. I understand a part on back order is going to take some time and thats not the problem its the fact that they cant even call you to tell you its available...So I make another appointment only to wait 2.5 hours in the waiting room. I dont understand why an appointment is necessary when they dont see your car right away and make you wait. Moral of the story, dont go to this location if possible

Excellent service and dealership.Ive been to other Hyundai dealerships looking for a new car, but none offered the service and professionalism i received here.My sales rep Glenn Miley and Katie in finance were very helpful and knowledgeable throughout the whole process.

Gus was very good to me. He was friendly and knowledgeable. He even told me about an open recall which they took care of.

I have purchased Hyundai Palisade 2022 from Patrick Hyundai recently. Glenn Miley is the sales person who helped me with all the process. He is a really cool person and has a lot of patience. Even Jorgina Beto Finance manager who helped me with all my questions on the Auto loan process. I highly recommend Patrick Hyundai dealer.

I had good dealing with them on buying a car and they promised to pay my last two payments and a end of lease fee, but they did not pay in full I contacted them via email three times and they said they would work on getting it resolved, but never did and never called me back. Promises giving and promises not kept. Make sure you get something in writing if they are paying off another car or lease or you end up like me 2-3 months later getting a bill that was not paid and screwing with your credit rating.

Ron Skalski at Patrick Hyundai was a great sales rep. He provided 5 star service and got us a great deal on our new Santa Fe! This is our first Hyundai, thanks Patrick’s for a memorable first impression.

Ill start by saying that everyone was so nice and helpful!My husband and I started our car search back in January - long story short, we have only ever owned beater cars and my car finally gave up - we decided to invest in a new car that was in our budget. We live by Wilkins Hyundai, but my husbands friend had a better experience over at Patrick Hyundai, so thats where we started. I began by talking with with Dorothy and she was so very helpful! She let me know what they had in stock according to my wants and she set up an appointment time for me to come in and test drive the vehicles. Now again, we were there back in January, and as always life usually gets in the way. We werent able to purchase a vehicle until late April, but I do appreciate during those 3 months I wasnt spammed with e-mails and calls asking when I would come back. Dorothy would check up on me every now and then but she wasnt aggressive about it.Finally, when we were able to make our purchase, our salesman, Ron Skalski, was amazing! I was pretty picky about what I wanted in a new car but he listened to my needs/wants and we ended up buying a 2022 Tuscon SE. Ron is so pleasant and knowledgeable about the vehicles there. He made us feel comfortable and answered any questions we had!Overall at Patrick Hyundai, they really listen to you and make you feel welcome!

Im very satisfied with the customer service that I received from this dealership. Dave was excellent and he helped me get a new vehicle.

I had nothing but an amazing experience at Patrick Hyundai. I came in looking for a car, and Chris was able to help me find my perfect match. Not only was he extremely professional, Chris made sure to explain everything thoroughly and answer any and every questions I had.One thing that stood out was Chris was never pushy for me to purchase a car from him, he truly only wanted me to find the perfect fit for me without trying to get me spend spend spend.I highly recommend anyone looking for a car to shop at Patrick Hyundai as well as to work with Chris. You will be greeted with nothing but warm smiles and helping hands. 1000/10 service!!

I worked with Guido Uruchima on my recent purchase. Guido was very helpful during the whole process. I highly recommend Guido. If you are in the market for a new car, ask for Guido. :)

We leased three years ago from Jack Kim and returned yesterday leasing again. Jack is helpful and hard working. He will help you to find a great deal and make the process as smooth as possible and fair.

Second time purchasing a vehicle at this dealership and always ask for Dave. Very patient and honest which I love and appreciate. The entire staff were welcoming and had great energy. I just love going here from getting service done to my vehicle to purchasing a vehicle. Highly recommend. Amazing staff.

Great service from Guido! Friendly team and great communication! Got a stunning deal on a new 2021 Hyundai Sonata! If you ever come here, ask for Guido, he’s a great guy, super friendly, and very helpful! Thanks again!

Our salesperson was very helpful and understanding during this post pandemic time and did a great job putting us in a vehicle we love.

Is always an exceptional customer service on the Patrick Hyundai Dealership. With Gus Roz at the Service Department and also with the Sales personnel .

Great sales people and will answer any questions and text answer if they dont know it. Wait for finance manager was a bit long but understandable.Friendly service people, that make sure your service is done quickly and will answer your questions.

I have a brand new Hyundai Palisade. My car was due for its first oil change . I took it in today .They were fast and efficient . I noticed a scratch in the back . Their manager JIM took my car to his painting shop and fixed the issue within minutes,I felt special . Thank you .Maryam AriaReza Afrasiabi

Words cannot express how upsetting my experience has been with Patrick Hyundai. I have been with Hyundai as a whole since I was 15 with a permit and it is very sad that this has been the worst Hyundai experience that I have ever had. From the time I went to purchase it to malfunctions with my vehicle it has been horribly disorganized and disappointing. I will NEVER purchase a vehicle there ever again.

Every time I have to come in they always find a way to waste my time. Whether it’s technicians taking long lunches while you wait for them to get back or not having the parts they said they would prior to your arrival; it is always a hassle.

Test Drive Experience - Very goodCar buying experience and car price -1. Dont expect they will honor TrueCar price if you want to trade in your old car. I had to pay more than $700 than the car price mentioned on TrueCar Website.2. Be ready to buy a worthless mandatory package (which will bump your car price by another $1499) if you want to buy car from this dealership. This information is not mentioned on their website.3. Be ready to drive on Thursday morning (10 AM to 11 AM) to get missing item (part of mandatory package) installed if they are not installed in your car at the time of delivery. Surprisingly no other time works for them which is quite frustrating.Time for car buy process - Plan for a whole day as it took more than 5 hours to finish all paperwork and get new car out of the dealership. I had to cancel my dinner plans due to this delay.Note : Dont forget any of your personal item in your old car as you will never get it back. I missed my I-PASS in old car and when I called the dealership next day; I was not at all entertained and they lost my I-PASS. Once you buy the car they will just forget about you so dont expect too much.

Every time I do an oil change at Patrick Hyundai with a scheduled appointment, it has taken on average two hours.

Service advisor was very well versed in what the service included. The car was ready on time and within the estimated costs.

The worst experience I have ever had in dealing with any business establishment or a human being.They will lie to you, cheat you and will try to make a fool out of you at every step.Samantha, Ron and Phil I am still wondering why did you run my credit and gave me confirmation about my final payment, if you didnt not want to sell the car in first place? No one deserves to be treated in such an unprofessional and disgusting manner.

Chris was outstanding, from the moment we entered the dealership. It was a seamless experience, and he went above and beyond in order to meet all our needs. I highly recommended purchasing a Hyundai from Chris at Patrick Hyundai in Schaumburg. The whole way through the process was smooth and simple, from walking in the door to having the keys in my hand!

Chris was a great sales person very kind an up front with everything an no pressuring . Had a very good experience!! Love my sonata 💜

My son and I had the most unbelievable experience with Dave Polcik!! This was my college sons first auto purchase heading back to school and we had some horrible experiences with other Hyundai dealerships, using the old bait and switch tactic, then holding on our keys to keep you captive, then finally wanting the Sales Manager pressure you. Dave was fair, honest and professional! No games or tricks, just great professionalism and a great first experience for my son. I HIGHLY recommend Dave and the Patrick Group!!

The entire staff was very professional, knowledgeable and willing to help.

They will continously blast u with calls and text msgs trying to get you to bring your car in for maintenance. 2 to 3 calls a day sometimes plus a few text and it doesnt matter how many times you ask them to stop.....Since I have asked them to stop numerious times now, moving forward each call I receive I will write a negative review on sharing this annoying experience. Next yelp, then the BBB, facebook, etc....

Purchased a car there with Guido. He went above and beyond to make sure everything was perfect. My dad also purchased at Patrick’s with Guido. We absolutely recommend him!!! Great experience!!!

Glad to be back!We always have a great experience buying our vehicles at Patrick Hyundai of Schaumburg. Last week we just purchased a fourth car for my wife. Jack Kim (our sales rep) made the buying process easy and seamless. Along with his manager and Katie from Finance, there was a great team work that took out stress in buying a car. They really stick to Patrick Promise.

I really enjoy the Patrick Hyundai experience everyone was so helpful and Manny my sales person was great. Dorothy was awesome w keeping me in the know of it all. The Financials person was very kind and gave it a personal touch. Thank you for the stellar team work and my favorite dream car.Judy

Worked with Manny and Taylor buying a new SUV 08/2020. Manny was very knowledgeable, friendly, courteous, and presentable He worked with me achieving a price I thought fair value and never made me feel pressured or became hostile while negotiating. Taylor worked with me going over all the bells and whistles and explained thoroughly their functions. She had my mobile phone and car utilities synched and working in no time. Never did I feel like I didnt know what was going on. Buying a new car can be very timid but they both made me feel at ease during the process. I would highly recommend. The only thing I wish more was Taylor came with the purchase of the SUV, shes definitely a babe!

Called service for an appointment and couldnt get one for 10 days so I went in and talked to Gus service consultant and he was able to get car fixed in 3 days and found extended warranty so it was no chargeGREAT JOB GUS!!!!

Let me say this, Guido did an amazing job as soon as we walked in! He was very attentive and payed attention to what we were saying. Hes an extremely nice individual. Even though we did not work out a deal, he was very nice and compliant about it. Anyone who goes here, ask for Guido!

Patrick Hyundai provided professional, courteous and timely service.No stars for Gurnee Hyundai who are all about the sale and could care less about the customer once the paper is signed.

Overall bad experience in dealing with the Service Department and manager on some maintenance work I had done. The manager has not returned my calls and has not followed thru on my case. Disappointed and would not recommend doing business with Patrick Hyundai.

I just bought a 2021 Hyundai Tucson and Chris R. made it a great experience. He answered every single question I had and was extremely patient, personable and went above and beyond in every way imaginable. I did have two issues the week after getting my car and Chris once again went above and beyond to not only make sure the issues were addressed, but as quickly as possible as well. He kept me updated each day and I felt very taken care of. I would definitely recommend going to see Chris if youre in the market for a new car. I feel confident that he will continue to give me the same attention after the sale as he did before buying the car.

Happy we chose Patrick Hyundai!My fiancé and I were buying the first new car either of us have ever owned. We were anxious - or I was. Due diligence was performed and we narrowed things down to two dealerships. This was a big deal to us and a long term relationship was on the line. (Not ours. LOL) I won’t be able to put into words exactly why Patrick won out. It was an overall feeling.We’ve learned there are multiple people to deal with in a purchase. Starting with the “greeter” who answered the feeler sent out. Ketyra answered all questions and pointed us to the next step.Maz. He was our salesperson. And let me tell you, he was aMAZing! We came in at our appointment time. He was friendly and professional. He got the car ready for our test drive. Patiently explained features we’d need. Chuckled with us as we discussed direction and advised if we make all rights we’d end up back at the dealer. Once back with him he went over some options with us and totally understood our wanting to mull it over. No pressure. One more question the next morning which he promptly answered and that’s it. We set the time to sign the papers.My fiancé got there first to get the ball rolling since I was at work. I got there later and the “feeling” continued. Maz was with another customer but I was greeted by others and felt at home. After a snafu that got corrected quickly, we worked with Fernando for our financing. Of course that’s the most torturous part. LOL. Yet he made the process go by quickly and neither of us felt pressured into “extras”.I know this is a long review and if you’ve read this far, thank you. I am literally writing this only two days post purchase. I read the reviews for here and the other dealer when we were deciding between the two. I know that any business will have 5 star and 1 star. I am not disappointed and I will update when we go in for our first maintenance.

Corey and the team were very helpful in getting me my first car! Throughout the entire purchase process they explained everything and next steps. They also made sure I had the best deal possible going in. Whoever prepped that car for me for pickup did a great Job because the seat was already positioned to fit me perfectly! Definitely recommend doing business with these guys when you need to buy a car.

I am definitely not the easiest customer to deal with... but let me just say that David Gruszeczka did an exceptional job at making me satisfied with my vehicle choice. He was very professional, yet personable. Even after the deal has been done and over with, he has gotten back to me in a very reasonable time frame to answer any questions I’ve had. The dealership experience overall was mediocre, nothing to complain about except the extremely lengthy time we sat waiting for the vehicle’s temp plate to be put on and to sign final paperwork.

My wife and I were looking for a new Hyundai Tucson and found it at Patrick Hyundai. We worked with Tom Scimeca and glad we did. Tom was very knowledgeable about all the features of the car and explained them in detail. Patrick Hyundai was easy to work with from agreeing on the price to delivery of the vehicle. I would highly recommend them and will be getting my next car there again.

If youre looking to get a good deal on a car and have a great experience I would suggest this place. From start to finish it was easy and satisfying. The sales person I had was Guido. Hes very professional and got me to the payments I wanted. The manager there is also very professional and will find the car youre looking for!

Dave P was straight forward and didn’t play games.Thank you for making the purchase of a new vehicle easy and painless. We will be back

This is a well deserved Glowing Review!This was our fourth car dealer of the day and first time at Patrickl Hyundai ever. It would be a cliche to say they are a breath of fresh air, but it was a very unexpectedly easy and no pressure purchase. It took less than two hours to choose a car from many and pay for it, with no games, no added dealer expenses or cosmetic packages or tricks and just straight up honest people from sales to finance manager. Mazen Shunnarah was our salesperson and very knowledgeable and offered answers to questions he suggested we might want to ask. He did not have to go to a managers office for every step which was assuring. Highly recommended dealership from this experience. Thank you.

I had a great experience with Manny. He answered all of my questions before and after my purchase. So far my vehicle is great with no issues.

Great service from all staff members!!

I called and talked to some one at 4 o’clock and verified they had the car there that I was interested and made an appointment to see it at 5. When I got there I was told that someone had put a deposit on that same vehicle (the only other people in there). When I asked when they did that the person said an hour ago, the same time I had verified it was there. I walked out and the same people that got the car, walked out seconds after me with out said car. I went to another Hyundai dealership and gave them my business.

Typical dealership where salespeople and finance advisors straight out lie to your face in order to get you to buy . Leaving a 1 star rating because of the service department . Multiple times I have expressed concerns about my car . They always tell me “everything is fine “ . No cat should be shaking or rattling . I even paid for a vehicle inspection and diagnosis . Of course they said everything was fine . The very next day I took my car to another dealership and they finally found the problem and fixed it on the spot . No need to reach out @Patrick Hyundai. You will not be getting any more of my business

Great car Tucson 2022, great sales experience, we have used the service area for our other car and were very pleased.

TOM SCIMECA!!!! That is the only name you need to know, he is truly the best! Before I came, I stopped at another location and I had the WORST experience ever!! My cousin referred me to Patrick Hyundai in Schaumburg and Tom greeted us right away! I explained what happened to Tom with the previous dealership and he immediately knew what I needed! He was thorough, straight forward, kind and knew how to find the perfect car for me! He even went out of his way to make sure I got the color I wanted. He was wonderful! He and Edwin Cancel got me a GREAT DEAL on my new 2021 Sonata! Edwin was great, too!! These guys were like a power team, in a way, they “saved the day!” This location has the best atmosphere and I will continue to do business with them! PLEASE SEE TOM!!! You won’t regret it!

I had a great experience buying my most recent car at Patrick Hyundai. The process was efficient, transparent, and considerate to my needs/interests as a buyer. I will certainly be returning to Patrick the next time I’m ready to replace my car. Thanks for the great service!

I was at the dealership from 5pm until 10pm. I couldnt believe it took 5 hours for the deal. The finance department was finally ready for me around 9pm. I am also pregnant, so going into finance I just wanted to sign what I needed to sign and go. My husband was with me at the beginning, but I had him go home around 8pm, since it was taking so long.The finance manager Fernando is really nice, but I seriously wanted to rip my hair out when I was in his office. For over 30 minutes he kept badgering me to get the extended warranty. I said no probably about 10 times and he wouldnt stop. He just kept giving me different numbers and saying the favorite finance manager saying Im pretty much giving you the warranty. He finally gave up around 9:40pm. I got home EXHAUSTED. Looking back, I wish I just told him the deal was off and just left. Why do they have to be so pushy? I feel like because I was alone and my husband wasnt with me, he tried to take advantage of the sale. Im sure if my husband was with me he wouldnt have been so pushy... he even kept saying just sign for it and dont tell your husband like what?? are you serious.My husband and I also purchased a 2021 Camaro at a different dealership (Dekalb Sycamore Chevrolet) back in November, and they were SO quick and there was no pressure to buy anything extra. We were only there for an hour and a half. They asked if we wanted extended warranty, we said no ONE TIME, and they said not a problem. They did not bring it up again! Patrick Hyundai needs to learn from them.I am giving 2 stars, because I think the price I got for my 2019 Santa Fe was fair.

Currently own a Hyundai that I purchased at a different Hyundai dealership many years ago, came in really quickly since I was in the area to ask a few questions over at the service department. Although I am not in the market for a car just yet, Chris helped me out in service, even though that is not his work place area, I found out he’s in sales. No one was available at the time and Chris saw me and asked if there’s anything he could do to serve me, not just help, but serve! Now that’s customer service to a whole different level. He took his time and was able to answer all of my questions. Gave me his business card and let me know if there’s anything I ever need to let him know as he’d be more than happy to serve me to the best of his ability. If youre looking for a car or anything, go see Chris over in sales! Definitely didnt get this kind of treatment at the Hyundai dealership I purchased at. I look forward to purchasing a car from Chris in the near future.

Mr Dawid Gruszka its the best salesman..thank you for purchase me ioniq

Nice selection..Marian was super helpful when I walked in. She greeted and directed me to someone who can help me very quickly.

Went to Patrick Hyundai for the first time today and even though I bought a car at a different dealership the service I received was excellent, they performed the first oil and filter change with tire rotation, they washed my car and I didnt had to pay a cent. Thank you for the great service.

We walked in with the expectation of purchasing a car to take off the lot. Many associates were hanging around, occupied by their phones and one even playing Solitaire. Not one person greeted us and after standing around the showroom expectantly for 5 minutes, we ended up just using the bathroom and walked out and bought a Toyota down the street instead.

This was a five-star experience for my husband and I. The staff was very friendly and knowledgeable. Loved the experience . Would recommend to anybody to buy from Patrick Hyundai. We love our 2021 Hyundai Tucson.

This was a routine oil change and tire rotation at no charge. We were checked in quickly and courteously. We were contacted within the anticipated time frame and picked up our vehicles. As an additional courtesy, we were given a car wash rain check due to the exceptionally cold weather.

Leased a 2022 Kona 6/22/21 and had a great experience! Dorothy Victorson, Experience Advisor, was my first of several contacts via phone, as I had leasing questions. Wanted to get an idea of the lease cost before I came in to test drive & sign. She was wonderful getting back to me several times and having me speak with Ron Skalski, Sales & Leasing Product Specialist. One of the nicest persons I’ve ever met. Spent 4-5 hours with him, as leasing paperwork & car prep takes some time. Passed the time with great conversation & he filled me in as to each leasing step. – Part 2: Came back 6/24 @ 9:30pm as right rear tire was losing much air. Even though dealership had closed, Ron met me at Service door & filled out my paperwork for drop box. I had scheduled a 10pm cab pickup. Waited outside until a little past 11pm, with no cab even after several calls. While sitting on bench. Ron & Katie (Business Mgr.) approached me, as they thought I would have left sometime earlier. Katie called for an Uber pickup which arrived shortly. When reaching my Des Plaines destination, I realized that I couldn’t pay for Uber, as she placed & paid via “her” phone. When returning to Patrick Schaumburg 6/25 for pickup, Katie would not accept reimbursement, even after several attempts. And Ron has followed up several times since. I must say Patrick Hyundai was a most pleasant experience. Ron, Dorothy & Katie, thank you. (Give them a raise & promotion.) All staff was great.

I recently visit Patrick Hyundai and purchased a 2018 Santa Fe Sport. I scheduled an appointment to test drive two cars, but upon arrival, the 2019 was no longer available, which was disappointing. Guido was my salesman and he went back to his system to see if they had any other options similar to the 2019 to test drive. He was able to find one and being able to compare it to the 2018 really did help solidify the right vehicle for me.Prior to arriving on the lot, I had done a TON of research about the right questions to ask and how to understand all the paperwork theyd put in front of me. While the process was quite long (there was a lot of down time waiting, but I hear thats pretty normal), I felt like Guido and the finance manager, Jorgina, did a great job of answering all of my questions. I felt like they took the time I needed to process and understand the paperwork and options, and didnt pressure me into something I didnt really want or need.I am still waiting to hear back from Guido on the status of my all weather mats that were part of my purchase, but otherwise I am VERY happy with my car buying purchase at Patrick Hyundai.

The purchase of my Tuscan 2 years ago was a really great experience. Cars are good too (I also have a Sonata) That enthusiasm had a lot of weight but unfortunately is fading slowly. My last 2 visits were a disaster. After I mentioned to staff that one tire is losing air all the time they offered to add more air. This is not what I expected from a professional. I pressured to check for signs of damage or screws and they told me the tire is fine. I went to another mechanic, they found the screw. Last visit - I asked to check for oil leaks in front shocks. I also asked if these are on warranty. So shocks are on warranty but when the car was returned they forgot to check them. They took car back and returned saying everything was fine. I went to another mechanic where the guy lifted the car and explained everything.  While it isnt terrible leak making it difficult for office guy to detect, I believe there is a reason why top part is greasy and has reddish tone and bottom half is dusty grey. So what am I supposed to think? My other Hyundai is getting old and I was thinking about getting a new one in a year or so but now I wonder how good is warranty if you cant use it?

Chris Reyes was awesome. I have been looking for and researching cars for the last 2 months and had gone to a number of dealerships. I had test drove different cars and fallen in love with them, but had ultimately been turned off by the sales person being too aggressive or not being entirely honest. After walking away from 4 potential cars at 4 different dealerships, I reached out to Patrick and was put in contact with Chris - he scheduled an appointment with me and kept me in the loop during the whole process. He was the best possible person I could have been paired with. The car is a dream, Chris helped make sure there were no hiccups in the process, and he made sure there were no surprises. He killed it.Edit: while Chris was awesome, I did have some issues with the finance team during my car sale and afterwards. Thankfully Chris was helpful and smoothed things out for me, but I was a bit less than impressed. Im not going to change my review because my sales experience was still great, but I will say to make sure you know what your interest rate is before going into the finance office and make sure you look at every detail before you sign anything or leave the building.

After having a horrible experience at a different dealership, I was feeling pretty hopeless. Tom S. treated me with respect and like a human being. As a woman car shopping can be an incredibly nerve wracking and uncomfortable experience but I never felt that way once with Tom. From our first introduction to our final goodbye, Tom was respectful and willing to work with me to make sure I got the best deal possible. I would absolutely go back to Patrick Hyundai if it meant I got to work with him again.

Great mechanic, but service takes too long. I waited 2 days for my car and not everything was completed because they couldnt duplicate the issue during the test drive.

Got Tucson 2022 and I must write this review due to Dawid and Edwin’s extraordinary efforts for getting the car from different location on early basis. Dawid helped us in the car selection and showed different models with the same energy and attitude. Go and see them if you want this brand new 2022!!!

I hate going to the dealer. I equate it to slightly above visiting the dentist. It is typically an unpleasant experience with questionable sales tactics and long wait times. And though I came in with a prepared quote already in hand, Dorothy (internet sales), Dawid (sales rep) and Katie (finance) made sure that my overall experience was top notch from start to finish. Test drove the car, filled out the paperwork and though there was an additional sales pitch for long term warranties (not unexpected if youve ever purchased a new vehicle), it was low pressure, with Katie doing a great job explaining the additional costs and benefits. Overall, my time at this busy, family owned dealership was a positive one and I would definitely recommend visiting them for your vehicle purchasing needs.

Everybody in here is sweet good vibes I dealt with dawid the whole process he was very helpful with getting the car back in the time frame id had liked for to get it I went with a demo vehicle because of the prices they have them listed for vs your regular msrp. I love the choice I went with 21 Sonata and I highly recommend this dealership to anybody !

I waited 2 hours for oil change... with appointment... unbelievable

Corey paller and Scott Are the best people at this shop. They treat you so well and respectful. They did answered all my questions about the car financing and all.I highly recommend this place go give them a chance you will not regretI am happy with my purchase at Patrick Hyundai. Will definitely recommending everyone.

Many was the best salesperson I have bought a car from. He was super patient, very accomodating, very knowledgeable, respectful and honest.Thank you Manny for making me happy! I know for sure I will see you again for my next car purchase!

So Corey Paller is a good sales guy to work with. However, once he hands you off to finance your experience goes down hill for the rest of the purchase experience. I should note that the advertised price will not be what you pay as it will be advertised to you with discounts you don’t qualify for (veterans discount) unless you’re a Vet of course, I paid $2,000 more forms car than they advertised… My car was delivered with part of the decal missing, plastic still in the car, couple scratches on the rims and when I asked them to remove the pin striping the glue was left on my car for me to get off. My née car within months was leaking antifreeze and getting a loaner car for work was a headache and battle even though it was a warranty repair. When I said the doors didn’t lock correctly they attempted to fix it, but then my special needs 8 year old almost fell out of the car driving because they didn’t test the back doors. After scheduling a recall only last minute after my schedule was rearranged did they contact me to tell me the item was on back order. I got rid of the car at the one year mark- safety first!!! Now I’m trying to cancel the warranty and they’ve ghosted me. I had to contact Zurich directly, and attempt to supply the documentation myself and have learned from Zurich that the dealership refunds the proration of the warranty. But after numerous emails to multiple people there, tweets to them, voicemails left for even the manager I can’t seem to speak to anyone to get my refund. I do have a lawyer on at my disposal and am disgusted to have to employ them over a few thousand dollar refund! Just so you’re aware be prepared to be spoken to as if you are stupid and have zero value as a client whether it’s service or finance, good luck talking to management (never available and don’t return calls or emails).Buyer beware!!!

Excellent sales team! Down to earth and helpful.

Terrible service . They lie about everything. Never do what need to be done. Always missing things what need to be done . I will not recommend service or dealership.

Me and my father had great customer service and great experience from Patrick Hyundai. From the salesman that helped us to the sales manager that helped us as well. See Manuel and Edwin great people .

Dave in sales and Fernando in finance did a great job. Both very professional and straightforward. We got a good deal on the car we wanted. No surprises.

First time purchasing from Patrick Hyundai and salesman Dawid Grusczeczka. Dawid was patient, very competent, and a pleasure to deal with. He won Patrick Hyundai a customer for life. Kudos to the detail team as my vehicle was immaculate when I drove it off the lot. I was treated as though my business really mattered...thank you Dawid!