Great service!!! For me and my husband. Very knowledgeable about all the products. Very polite. Very helpful I want to tell everyone that Im not from TN. I was from TN. Im now a resident and Ive never been more pleased with any other boost store like I am with this one.

Amazing New Location! Very clean, great spacious parking, easy access. Staff here know how to greet every customer making them feel like a part of the boost family. They are very knowledgeable on their products and plans. Very respectful and professional. Jennifer is an awesome employee. Shes the best I highly recommend to use this store as your new boost home! Come check it out, you will be very pleased all the way around. And if your not with boost stop in and see what amazing deals they have for porting customers.

Beds r lumpy, only space heaters for heat and its cold. Rooms r big but not cleaned in awhile. Staff and all were really nice and sweet tho.

If I could give negative stars I would. The guy working had a smart a** attitude and was unhelpful and beyond rude. When I asked for a number to reach a manager or supervisor he very rudely informed me that he didnt have a supervisor. As if. Worst experience ever!

The dude there was so rude, like REALLY rude to everyone. We would ask him questions and he would answer like we should already know. He has no patience. We got there first to ask him two things and after he answered the first thing he just stopped and answered the people behind us and made us wait more?? Terrible customer service.

Great service in this area.Manger here is very legalistic“, you wont get a single break at all on anyting

Love the guy that works here

The person who owns and run this place is very rude and doesnt know his products at all I would not recommend going there he is very disrespectful his 16 year old son has better knowledge and manners then he does

Was not nice at all today

Dont bother with this location.

Everytime I have gone in there the man that is the owner or whatever talks to me like Im a second class citizen.. He is rude

The salesman was very kind.

The guy that was there was very rude. If your gonna work in customer service you should at least be nice. He got mad when I asked him to repeat what he said. My experience at the store was just horrible.

Hate this service. Drops all the time

Got 3 new phones. Service is good and prices are reasonable. The man who helped us was friendly and helpful

The guy was quick to get our phones service switched over for us. He ask if I wanted the insurance on ours phones I told him no. Well I was looking at my plan a couple days later and he put the insurance on anyway. I has to call Boost to get it taken off. They did credit it on my next bill but has to take the auto pay off my account to do it so now I have to call in or go guy o the store to pay my next bill to get the credit otherwise I would be charged the full amount of my service on my debit card. Then after I pay the bill I have to sign up again for auto pay. Dont no why they had to do it that way. Just extra I have to do because of his mistake. I should have paid better attention I guess but when u tell the person u dont want the insurance they shouldnt add it anyway.

This is where I have my phone service through. Probably best plans around Ive found can get 4 lines for 100$ of unlimited everything. If you live in the sticks or an area that has very little coverage not the company for you they use sprint towers. AT&T best for those areas but its gonna cost you.

Good customer service and clean store. Decent deals as well.

Paid my bill 2 days ago. Today I broke my phone. So I went to buy a new one. I was told if I get a new phone I loose the credit on my bill that was paid 2 days ago. I feel like boost needs to get their stuff together.

Customer service was awesome!! Ali, store owner is very helpful and truly looking to find you the best deal for your buck!!! Was also very nice that he included a discount and gift for traveling out of my way to his boost store. Love it!! Thank you Ali.

Excellent customer service definitely recommend this place. They are out to seek happiness of their customers not just money!!!! Came in to purchase a new phone since mine cracked left without a phone because he realized I had insurance on my plan that saves me $200 to replace it for free.

Worst service I have ever had in a phone every other day theres a problem and every time you call for help their towers are down I want to receive half of the calls and texts cant send texts half the time to have consciously turn the phone on and off their service is a total joke

Clean friendly environment

The gentleman who was helping the customers was lacking in social grace. Once you get passed that the place is fine.

This particular store has amazing representatives, HOWEVER BOOST (as in the cell phone company itself) has reached rock bottom. Besides the reps at this store, I absolutely can no longer tolerate the company NOR THE SERVICE. Ive been a loyal customer for 3 years now, and have brought them countless new clients. . Ultimately just to look like a liar in the end. The poor service coverage and not to mention the absurd SCRIPTED same three sentences from customer service-it really got me when one informed me that they do not have a tower in my area lol... what, when did this come about?? 3 years I-I havent moved, suddenly they dont have a tower here!!! Im ashamed to be a boost customer... this is my last month needless to say.

Prettymuch the only service provider Ive ever used. Very helpful staff

The guys here are awesome they take their time to get what you need and they do it as fast as possible,Thanks guys!

The service itself is great. Decently priced and fair service almost anywhere. However, my local store has horrible customer service. I called several times when I first got the service and the employee would pick up and then hang up on me. When I asked to speak to a manager he lied and said he was the manager and that my service was not priority to him. When I finally got in touch with the actual manager, I was then told that the employee I spoke to is not the manager and only works 2 days a week to cover the store. This was at the store on Parkway in Pigeon Forge.

I met Talina a sales rep at boost mobile while in Sevierville for my spring break. She sacrificed her break time to take care of me, gave me plenty of information, she was so very attentive and patient with me. One of the best sales rep I have had in a while.so refreshing to meet people like her. God bless her. And thank you for her help.

Great customer service. Ali was awesome and very helpful. Love my phone and overall experience. Will go here from now on.

I went in the store 15 minutes before closing and was told they couldnt wait on me because they had people ahead of me. This is the poorest excuse of customer service Ive ever encountered. To beat all it was a birthday gift for my daughter.

Excellent service. Wonderful deals and FREE PHONES

Friendly staffs and certainly they understand your needs and suggest accordingly

Horrible customer service over the phone and they do not take care of customers 2 supervisors were supposes to call me back never did I would even give them a 1 star

Very helpful answered all of our questions with ease!! Excellent service!!!

Talina is always very helpful and a lovely person. She always help me with my phone issues!

I love Boost. I love the guy that sold me my phone almost a year ago. The service is decent. They are always specials. But almost everyone at the store in Sevierville Ib the parkway everyone is always unfriendly and acts like they hate life. They never try to sell you anything. I have always been in sales and customer service and this is a very poor store when it comes to customer service.

The gentleman who set up our service was very professional and friendly....

Talina and Mark were great, they handled our requests very well, very nice ppl an explained things to us without hesitation, i would recommend this store to anyone, great business an make you feel welcome.

Excellent service. Awesome staff.

Love this Boost Mobile always friendly! And helps with any issues. Will continue to come to this Boost mobile

Lady with herp was no help. selling broken phones saying fixed. Not right. After this month switching. Rowland was very helpful

The guy that works there, most of the time, is super nice and helpful. Been here 4× and never had anything but great service.

The owner of this establishment is awesome.

The guy was extremely rude

Talina is amazing and was very helpful!

Worst experience i have ever had. the phone came refused to let me activate it then customer service was a nightmare they didnt know how to fix it so they all the sudden couldnt hear me and had to disconnect the line this is after over an hour the store said i had to come in. theres no point in ordering online if i have to go in. boost is ran by sprint. will never touch either ever again.

The service here is horrible. The women working here is very disrespectful. She was yelling at an older man and told him that he needed to hurry up and then every customer that would go in and then do what they needed to do and leave she would talk about them as soon as they left.

Nacncy was very helpful thanks

Lady behind the counter was very dishonest! Very disrespectful to the young man training under her, I ended up being thrown out when I confronted her behavior!

The only service I will have

Great service

Very rude lady worked there,and very slow service

These people do not want to sell phone customer service sucks

Love our service

My phone got damaged and i had insurance had to wait over a month to get my new one thanks to miscommunication...

Great customer service!

Very poor customer service,cannot get reception on phones any where

Very helpful.

Not enough experiebce

Love it

Very professional

This store attended me super badly, the man who attends there blocked my number that I use for more than three years and he even yelled at me and I was walking with my son, he is a bad mannered

Terrible attention, the man who attends that store should be taken out of there, he serves customers very badly, he is a spoiled

The lady from the store helped us a lot, she speaks Spanish better than me. I thought I was just going to buy a phone because mine broke down the last one I bought three phones for my daughters and mine and it cost me less than I thought I was going to spend in a fore and screen protector my experience It was perfect I liked it so much that it speaks my language and I wait for the next month to return with Talina, thank you so much, Boost Mobile and more than that, thanks so much to Talina