It is unfortunate that I have hired this moving company to move me (3) times within the last six months, and each delivery I received damage or missing items in each delivery. I recommend getting full coverage if you do, because they DO NOT care. I will submit a claim, but sadly I know I will never be get back the full value of my items as their system only gives you back a small percentage per unit. I tried explaining the situation to management, and they truly do not care. Poor poor customer service. I move every year, and this company has definitely lost my business.Lost: Bed frame slacks, coffee table legs, unique table screws etc. Now my bed sits on the floor, and I have no vanity or coffee table. Terrible.Natalie
These photos are from the day the movers delivered my furniture (you can see the movers and blankets). My advice: pay for full replacement coverage (option 1 on the interstate bill of lading contract - valuation addendum) and/or get third-party coverage. The movers will come with the paperwork pre-filled (option 2, which waives coverage, was already checked on my form).
The experience was really smooth and easy. I worked with Martin for a cross country move, he was super responsive and accommodating. My stuff had to picked from a storage unit and the coordination was seamless. The item delivery was a lot earlier than expected as well. All in all great experience and would recommend them and use them again.
Oscars team was an amazing help! They made the move so much smoother. I appreciate their time and help.
These guys are the best. If you want to work with authentic people who arent looking to nickel and dime you at every corner, this is the company. Nick in the office was great, walked me through the process, and his pricing was straight forward. Significantly less than a lot of the bigger companies (watch out for the add on prices, like $500 + for official Peloton movers, its not a car) and competitive with some of the smaller shops that compete on price. The huge difference was the day of the move. Id tried to self pack most of the property but fell far short. Their team was reactive, understanding, and the price increase was more than fair. I was shocked. Then to top it off, they got our stuff from Chicago to San Diego quicker than expected! Three days for a four bedroom house! This is the perfect sweet spot of a moving company. Big enough to be professional, reputable, and trustworthy but small enough for you to feel like they are family. I give them my highest recommendation.
Long distance moving experience!1. Picking up team is very prompt and professional2. Delivery is within the time window3. Custom service team follows through the whole process, great with providing update4. I did have a broken floor lamp at delivery. I was referred to STI contracted insurance company. The process is not difficult though take some time. And STI refunded me more than the weight based amount from their good will!In general, working with STI even for long distance is with minimal anxiety. I highly recommend them!
STI Movers are absolutely fantastic! I recently had a last minute move from Chicago to Dallas and had initially booked through a different company that cancelled the DAY OF my scheduled move. I was completely panicked as I had a tight window and was lucky enough to remember and reach out to STI from my initial search. They were absolutely incredible and took all my worries away. From the moment I spoke to Max he assured me they would handle everything and found an opening the very next day for a more than fair price. Oscar and his crew were the best, so efficient, timely, kind, and helpful. They got everything wrapped up so quickly and once again made me feel absolutely comfortable. My belongings arrived in Dallas within the 10 day window as guaranteed and the move could not have gone more seamlessly. I will absolutely be recommending them in the future and am so grateful I was able to use them for my move. Thank you STI!
Adding to my wife’s review Natalie: We have had many damaged or missing items, and it keeps adding up as we settle into our new place.I finally got the time to assemble and turn on my (t.v) today from last weeks move, and it was obviously hit during the process (photos attached - left side). It was hit, and damaged internally. After turning it on a few times, it completely died ($2,000 value). Now, we also have to buy a new t.v. This company has lost us so much money. Horrible experience - GO SOMEWHERE ELSE!
After a terrible experience with brokers, we called STI to move my stuff. I’m so thankful we found them and how easy they made everything. They were very responsive, easy to get a hold of, and on time. The movers were very quick and efficient. If I ever need to move again. I will be calling STI movers.
Terrific experience. On time, fast, Oscar and his crew were amazing. Our two bedroom home was moved quickly, efficiently, and with great care. We always use STI Movers for their professionalism, courtesy, and quality work. All the gentlemen who helped us move did an amazing job and we highly, highly recommend them.
Just had an amazing, stress-free move! Oscar, Solis, Polo and Isais were on time, super friendly, careful with all of our belongings and asked all the right questions throughout the day. We had multiple stops and everything was seamless and honestly way easier than we could have ever done on our own. With four kids and a busy days, it could not have been any better. We would recommend them to anyone and everyone!
STI Moving & Storage Inc is PHENOMENAL. There is simply no other word to describe this company. Initially I was using a different moving company, who were incredibly unprofessional and cancelled my move less than 24 hours from pick-up time. After frantically calling around, I came across this amazing company. They were so empathetic to my situation and emphasized that it was not professional of the company to do such a thing. They gave me a fair and accurate quote, and they picked up my things the next day. This company was literally my saving grace! The guys came and thoroughly secured all of my belongings and furniture. Once I arrived to my new destination, I gave them a call to get a status update on my belongings. The drivers called me several times with updates, specific time windows, and were so friendly. When they moved my belongings they have an incredibly organized manifest that ensures you receive all of your belongings. The movers were so friendly and made the entire process so enjoyable. None of my belongings were damaged, broken, or misplaced in the intense cross country drive. This family-owned company provides the absolute highest standard of care for moving. I would recommend them without reservation.
STI moving has been amazing throughout this moving process. They were timely and responsive. Adi assisted us with all questions prior to the movers coming and the process along the way. No matter how many times we called.Rene, Javier, Colin, and Ben were wonderful the day of the move. They were professional, efficient and courteous. I would recommend using them for all moving needs. Really wonderful experience. We thank you guys so much for your wonderful work!
AMAZING MOVERS!!! Moving is such a stressful experience and worrying about the movers you hire just adds to the strife. NOT THIS MOVE! I have moved 18 times in 25 years and STI was hands-down the BEST. I had a move from a four bedroom house to a one bedroom apartment in addition to a storage unit at another location. Even with the two locations and a malfunctioning elevator in my new place, Luis and his team had me done in less than six hours. Each of them worked so hard - barely stopping to breathe much less take a break. They were friendly and didn’t break or scratch a thing. Thank you, STI! What could have been one of the worst days of 2021, you turned into a seamless process.
Working with STI Moving & Storage has been very satisfying. Our moving coordinator Adi was extremely responsive to changes with our inventory estimates and answered the many question we had. On the packing side, Renes crew (Colin, Javier, and Ben) arrived on time and were very courteous. We were amazed by their efficiency. Over all, the moving process on the shipping side has been stress-free. I hope the delivery side goes as smoothly.
I would Recommend Oscar and his team to EVERYONE that needs a moving company. Very professional and efficient. They made my move a lot less stressful.
These guys were very unprofessional and rude. They showed up in a bad mood and were short tempered. They had a hard time following simple instructions. They made lots of scratches and dents on our belongings. They were unwilling to assemble our treadmill, exercise bike and bikes which were disassembled. The guy said I dont fix these things like I dont mop your floor. After a very unpleasant exchange of words, they finally assembled the treadmill, exercise bike and bikes. It was a big unpleasant day dealing with the guys that showed up and their customer service.
Ive used STI Moving for two in town Chicago moves. Both moves have been efficient with the crews arriving promptly in the morning and completing within the estimated time. The crews made sure to treat my items with care and respect, especially anything labeled fragile included my partners record collection. I appreciated the confirmation calls the day before with the time to expect the movers, as well as the phone call from the crew chief when the truck was en route. STI Moving and their crews made a stressful event a lot easier to manage! Thank you guys!
Honestly the best moving company I have used… They were quick and efficient, and I actually paid less than the quoted price. They were very careful and very nice, too. Thank you to Rene and crew!
Oscar & his team were amazing!They were on time & worked extremely fast. Very friendly & professional. We had a big move & they made it stream less.I would highly recommend them for your move.
Please listen to what I am saying. I have stated in every one of my emails that I should have been told in advance that your company does not move pianos up more than a few stairs, as confirmed by your driver and that point has never been acknowledged. You will tell your next victim the same thing when they ask.A piano mover uses a grand piano skid. I see the roadies move them up and down all the time.This has nothing to do with taking a window out and renting a crane or any of the other incomprehensible comments Sasha made in broken English. What a dope! The stairs are plenty wide and the turn at the top will not be a problem for whomever I hire to bring it up thirteen stairs from the basement and then the thirteen stairs you were supposed to traverse.I will contact the Better Business Bureau and leave a bad review, although I am certain that means nothing to you. I will be sure to let my real estate agent know what a bad experience I had, too.
Oscar Ulises Solis led a very hardworking crew. They were all very professional and had great customer service. They arrived on time and took great care of our property in storage. They did not damage anything. They put all of our furniture back together. My husband and I really appreciated the moving and storage. It made things go a lot smoother. Thank you STI movers!
Antonio, Benjamin, and Oscar were fantastic. Will hire again and request these three for my next move.
This is the absolute worst experience ever. Zero stars. DO NOT waste your time and money on these people. Took them 36 days to move my stuff, then when they showed up, they didnt have all my stuff, including my $3000 mattress. To top it off they charged extra because I missed their phone call. Completely unprofessional, pathetic customer service. I wouldnt let them move my stuff again for free.
Excellent. STI handled my move from Illinois to California. Furniture disassembly and assembly was quick. I was easily able to get the status of my move with a phone call without waiting. Pickup was and delivery was fast and professional, they come with moving supplies to quickly wrap up packing. . Total price of move was ~$2700 which was a little over what I was quoted(~$2400) since they were some additional charges at pickup and delivery, but I would say they are all fair charges (moving supplies, shuttle service, walking distance over 150ft). Shoutout to Wilberto and Walter.
Osar, Solis,Mora,Fanando were great. I had alot of glass items and they did a great job moving. Even position my furniture the way I wanted to be. I definitely will have them again!
Guys were great! Energetic, on time, hard working and did not damage anything. Highly recommend Oscar’s crew - Tony, Tony and Oscar! They were amazing. I was looking for a moving crew last minute and they came to my rescue! Nothing but the best!
Oscars team was amazing. We had new floors and new paint not a dent or scratch. Very quick efficient and friendly. I totally recommend them.
Sti was fast and best price. Oscars team showed up on time and never stopped till it was done. I would recommend them to everyone!!
We had initially rated this as a 5 star service - this was due to the fact that prior to unboxing, the foreman stood over my shoulder ensuring/writing from my phone the 5-star review. Being that I was at the end location while my boyfriend was at the start, I was under the impression everything was up to code. Once we began unpacking, we saw all of our items, fragile, electronic, or otherwise were thrown into boxes with no rhyme or reason or care for their end condition.We had over estimated the amount of packing and when they saw there were less items, they took more time than necessary to haphazardly throw all of our things into boxes (including empty beer bottles surrounded in packing tape, taking up a third of a full size bankers box)I left a $300 tip, thinking everything was great. As we pull our items out of boxes, I am regretting this greatly. Nothing is packed as it should be, we cannot find half of our things, and we won’t know the full extent until we are finished but we are not pleased.
Oscar, Benjamin, Solis, and Isais were amazing to work with. I worked with the team in my last move and now moving across the county, I couldn’t be more pleased with how everything went. THANK YOU ALL!
Oscar’s team was great they were quick and thorough!
The team at STI moving was exceptional. They made my moving process as stress free as possible. Everything arrived in perfect condition and they were so helpful every step of the way. I remember commenting to my partner how quick and efficient the team was during the move. I will definitely be using STI moving again!!!
Awesome experience!! I was beyond impressed with their professionalism and attention to detail. Everyone worked fast and treated my belongings with care. They even asked if I wanted to rearrange things once the furniture was in my new house. I am thankful to start this new chapter in life with such a positive experience. Thank you!-michelle h.
These guys were incredible! So fast, extremely professional and great work. Came in lower than the original estimate, way worth it! Oscar killed it, amazing crew!
Oscar’s team was great! Met all of our expectations and more! Would recommend to any family and friends
Our top priority for our out-of-state move was to protect our furnishings at a reasonable cost. Weve had several out-of-state and overseas moves with different movers, and STI was easily the best. Everyone was pleasant and professional, including the owner who came to the house for estimates, Kate, our very helpful liaison, the packing and loading crew, and drivers Roberto and Miguel. A number of items were crated and expertly handled from beginning to end. The only damage was very minor, for which we were quickly reimbursed. If we move again, wed choose STI.
Moving coordinator Marty was very knowledgeable and easy to work with. Setting up the move was a breeze. I gave him a list of items that needed to moved and got a pretty accurate estimate.All my things were packages and ready to go, just needed the furnitures to be wrapped up.Oscar and his crew came early on the moving day, looked around the house and immediately started to move. No time was wasted, all furnitures were wrapped carefully and dealt with care. We had no damaged walls or furniture. Super nice and friendly guys. The move was done ahead of schedule giving me more time to organize and clean up.Definitely would use them again. Very pleased with the service we got. I highly recommend theses guys.
We used STI movers, and Oscar, Solis and Tony were on time, professional, and handled all items with care. They moved extremely quickly, and out items were transported without any problems. Based on their continued responsiveness, timeliness, and friendly and professional demeanor, we will definitely be using them again!
Oscar, Solis, and Eustavo were wonderful! They did my move with no issues and were very professional. I highly recommend them for any move!
Oscar, Solis and Gustavo were fantastic! Very friendly and professional. They really took care with all our fragile items and moved us in half that was quoted. Definitely recommend them for all your moving needs! Thank you so much for making our move painless and less stressful!
Oscar’s team was phenomenal for our local move! We really appreciate their professionalism. We highly recommend them. On time, professional and fun.
Absolutely the best moving company I have ever worked with. Oscar and his team are super experienced and very professional. They went above and beyond. They are the experts especially with large&heavy objects.
Oscagreat job. So professional. Best ever. Will re immensely to others. So friendly. Thank you.
Oscar and his crew were on time and very fast. I will only use you guys in the future!!
I had Oscar and his team, very efficient, quick, on time, everything as promised.
The team moving us was fantastic! Oscar, Solis, Leopoldo, and Gustavo were efficient, on time, and extremely helpful with our move. Highly recommend them for moving in the Chicago area.
Fantastic movers.Oscar, Ulises and Raul were speedy, safe and friendly.They were in and out before i knew it, everything was delivered perfectly and they took apart furniture and built it again in a flash.10/10 would recommend.
Im so impressed with the job done by Oscar, Raul, Vicente and and Solis.Thank you very much!
Oscar and his team were amazing! Helpful and friendly.
Very professional. Great service. Would recommend.
Oscar and his team were fantastic! Extremely professional and were so quick. Super happy with our experience!
Our move went great! Oscar, Raul and Tony were on time, professional and fast. Would definitely use them again!
Wander and Chip were outstanding from keeping me notified from start of departure and to the arrival to our new house. They made this trip a very smooth transition for us and could not be more than happy with the quality of and professionalism of the service they provide. They went above and beyond. I would recommend them with any move and trust them with my life. They are top notch and true professionals. Thank you SO much!!!
Oscars team is the best moving team I have ever used. This is my third time moving with his team and I cannot recommend them enough. The team is thorough, friendly and extremely helpful. They do such a great job of taking care of our things and being very careful with anything fragile. They are friendly and always have a smile on their face. Again, BEST movers you can find. Highly recommend.
These guys are the best! Oscars team is solid they move fast and are efficient. I’ve used STI several times and they have always been amazing
They where very helpful and responsible they where on time came prepared for everything! Very pleased with the help that Oscar ulises Tony and Alexis did! thank you very much guys for everything!! Recommend this company for anyone that’s looking for fast quality work!!
2nd time using STI. Very happy again with service. Oscar and team we’re quick, efficient and made my move as painless as possible. Would recommend l!
Oscar, Ulises & Tony did a great job moving my stuff into my apartment! They were on time, efficient and a please to work with! I would highly recommend using them for your future move needs.
Oscar, Benjamin,solis used the m before this is my second time Im using they are top notch you wont regret it I highly recommend them
Oscar, Solis, and Gustavo did great job helping us moving. We are really satisfied with their professional services, good manners and punctuality.
I cannot recommend STI moving enough. I wish I would have found them earlier in my life (have made multiple moves throughout the city). They packed our boxes and moved everything (disassembled/reassembled furniture, etc) the same day for 1/3 less of the cost of our other quotes. Everything made it safely and they were super efficient. Our team was amazing and professional, I highly recommend using this company. Thank you STI!
This moving has zero morals or ethics. It does not stand by what it says. They moved half my home & said they were called to a different job because they couldnt spend more than 8hrs on one job (which made no sense) & that they would be back on Monday or Tuesday morning to finish job. They didnt put furniture back together or up. They broke an antique dresser thats going to cost me to be fixed. I offered them cold coca cola to drink they took it but then asked my son for a beer. My mom was taking her vitamins with energy & the minute she opened bottle they all had there hands out. There were 3 of them from what I seen & I was promised 4. They brought 1 truck when I was told after hearing the size of the move it wb 2. They loaded quickly but then took like 2 1/2 to 3 hours to unload..kept putting things in wrong rooms even though everything was marked & my husband was there to tell them were furniture & then as soon as my husband would turn his back theyd have things in wrong rooms & have to re move them. This was to date our worst move ever!! I got movers to make this a very easy move as my 78 yr old mother & handicapped sister were moving with us. When I called to see when they were coming back she said they werent obligated to.. its up to movers what they choose to move or not & if they were to come back it would cost me the original quote all over again & it wb like 3wks after our move date. My husband & my self & my son & handicapped sister & 78yr old mother had to rent a truck & move the rest of our stuff which took us over 12 hrs. They had the worst customer service Ive ever experienced..didnt care at all about not finishing job or breaking things or drinking on job or anything or try to resolve any of our problems we experienced with there company. They were actually rude about it. Originally they said that these movers would also help pack if we needed & then they said they dont do that. This move turned into one if hardest moves of our lives. When my parents moved here from AZ. There were 2 guys from Rat Pack storage that came..they were terrific. With only 2 guys they moved very heavy furniture 2 flights up..put things together..were extremely professional I had only wished I could booked them.. unfortunately I didnt have there information. This is an awful awful company. The worst Ive ever had to deal with. Dont hire them whatever u do..youll be disappointed!!
Oscar was so very professional. He was nice and funny.I couldnt believe they got an oversized sofa into my apartment along with a very large armoire. They are the best suxh teamwork!!!Raul Iwhat is the strong and quiet type getting the job done and so very very nice. We shared a chuckle or two.Ulysseswhat can I say young good-looking strong of them was a good looker that was fun it was just a special refund animated not a bad experience.Benjamin was great I could tell him where I wanted stuff and he was right on it with the other guy they had such good teamwork professionalism I just knew they were early for the job they finished in a timely manner they didnt argue they didnt Baker they were really good together theyre great team
Oscar and his team did a wonderful job, on time. Very courteous and careful with all my items. Would highly recommend
Oscar and the team arrived early and worked very quickly and efficiently to get us moved across town! Really great guys and everything went extremely smoothly.
I used STI moving to do a two day move. They were on time, quick to get started and fast. I looked up several different companies and they were best priced by a long shot. I would like to give a shout out to the teams of movers: Romero, Julio, Tony, Carlos, Tomas and Leopoldo. Of all things that could go wrong in a move, NOTHING did. I did not even have a single broken item during the move which was something I almost would expect. It was pleasure working with these two teams and the company. I will refer you to anyone who may need moving services
Absolute best movers you can hire! When I called, they took inventory of all items and boxes I would be moving, and gave me a very reasonable quote. When the movers arrived, they made sure to take great care of everything, wrapping and padding delicate furniture and electronics.I am definitely going with STI again for any future moving I do. Big thanks to Oscar, Ulises, and Benjamin. You guys deserve a huge raise for how quick and careful you were with my belongings.
Oscar and his crew were helpful and friendly and even helped with set up of items like the couch legs and the bed frame. Despite weather conditions they were able to work in a rational amount of time.
They were on time, quick and easy, handled last minute changes. Very friendly and helpful. Would recommend!!!!
Awesome service. They rescued me from a moving company who cancelled on me. Thank you so much!
Oscar and his crew were polite, prompt and wrapped each piece of furniture. Stored pieces for two weeks. Returned and carefully unwrapped and placed all the furniture back in place. Two story home. Tight corners. Nothing damaged. Will use again.
Great experience from the beginning to the end for my long distance move. Adi did a great being my point of contact and getting my estimate. The team who picked up my furniture were fast, efficient with great communication. Then when it came to the drop off, Wander kept open communication and answered all of my questions. He and Abdul unloaded all of my furniture with care. I would highly recommend them.
Absolutely amazing service! They managed to fit everything in my uhaul with ease. Took extra care of all of our belongings and pack them away perfectly.
Oscar, Solis and Leopoldo were amazing they working quickly and took great care in moving everything. Extremely professional .
Wonderful customer service!! Would recommend!! Oscar, Solis and Benjamin are the BEST!! Thank you!! 😊
Oscars team was amazing!!
Fantastic movers, quick, professional, and very kind. Ud recommend them in a heart beat.
Very fast movers, good price 👍
Oscar, Ulysses, and Carlos arrived perfectly on time. Communication was great. Max and Nick, at the office, were very helpful and knowledgeable in setting this whole process up. Top notch men! All my questions were answered professionally. All three gents were hard working and courteous. The moving process went smoothly! I would definitely recommend this company for any future business.
I moved with these movers to a new state, i was afraid that the things would get broken during the move. But their team handled everything with excellent care. No damage, no breakage was seen during the move and its all possible with their help. I was glad chosen these guys for move. Thank you.
My 88 year old Mom needed to be in her assisted living center by a certain date. They guaranteed that date. Now they are saying not going to be there and she had to sleep on the floor I guess. Dont trust them
The STI team is professional and courteous. Oscar, Ulysses and Alex are careful and efficient. They ask questions along the way and responsive. I will use STI in the future. Go STI!
Very happy with the service for our in-town move. Efficient and careful move team.
Great service. Oscar’s team showed up right on time; worked expediently, efficiently, and professionally. I would definitely recommend STI movers and Oscar’s team for anyone looking to hire movers.
Oscar’s team was very professional and take pride in their craft. Each member was friendly and kind. This move was stress free very timely.
These guys are amazing ! Oscar and his team were fast, professional and had outstanding quality service!
Renee, Andrey and their crew just finished our move. They were absolutely unbelievable. Very professional, quick and extremely hard working. They had a wonderful sense of humor and didn’t balk at our request to put tons of things into the basement. The price is very reasonable for the amount of work done. None of the guys (5 in total) were ever slacking off or trying to waste time. Even when we bought them lunch they took a quick break and got back to work without us saying a word. We couldn’t have been happier with them. This is our fourth move with STI and I would highly recommend them!
Today we had a such smooth move thanks to STI movers . Andre and his team were on time, super efficient. My estimated amount for the move from two locations was actually lower than I was quoted!!! The best part of all this was that it happened so fast! I’ll never dread moving again as long as this company is around! Excellent work, really fair priced and super nice guys. Try them, you won’t be disappointed!
Oscars team was outstanding. Prompt, professional, resourceful, and took great care with our belongings.
Oscars team did a fantastic job. They were friendly, professional, and handled our things with care. Great job!
Oscar’s team did a great job with our move. Great customer service, on time, and efficient! Would recommend for any move.
Great service starting from getting a quote. Oscar, Ulises and Javier were punctual on time, quick to move and very professional. Would definitely recommend and use STI again.
This place came to the rescue and we had a fantastic experience! In particular, the coordinator, Adi, was kind, helpful, and extremely accommodating. Our movers, Oscar, Ulises, and Leopold, went above and beyond. They were polite, professional, efficient and very conscientious of our stuff. I would highly recommend.
They were quick and professional! Much appreciated their service !