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ISHOP Automotive
3877 Centerville Rosebud Rd, Snellville, GA 30039, United States
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ISHOP Automotive
Comments
Ni
Review №1

These guys are the definition of CUSTOMER SERVICE!! Very very nice people here!! Really knowledgeable, honest & have great prices for such great quality of work. Even went as far as washing my Jeep for me in-and-out, everything was PERFECT!! Both - the owner & Joe were awesome guys and I am more than happy to return here for all my future maintenance & servicing needs.

Fr
Review №2

I strongly recommend to friends and family, please with work and reasonable prices. Very professional.

de
Review №3

Bryan & I have been customers for at least 3 years. We recently replaced my brakes and encountered an issue. We called Joe who had our vehicle towed and began repairs immediately. Joe took full responsibility for the work completed. He stands behind his work and is very trustworthy. We would not consider going to anyone else.

la
Review №4

Extremely professional and supportive in providing details about your automobile. Demonstrates patience when dealing with a vehicle that has multiple problems but willing to diagnose to your advantage. This is the type of mechanic you want working on your vehicle and for you! Go say “hello” to the owner…

Tr
Review №5

Great service on cars as well as with customers. They go the extra mile to see you happy. Very trustworthy and fair prices.

Un
Review №6

They always do good work and they dont rip you off

Ke
Review №7

They always take car of my cars and Trucks over the years with great passion. Their work is second to non. Thank you for the services.

De
Review №8

The whole team is courteous and friendly. They are very professional. The establishment is neat, clean and inviting. They do great work too.

Sh
Review №9

Very clean and nice place, friendly customer service is excellent. Highly recommend to friends and family, please with work and reasonable prices.

Ma
Review №10

I took my car here because a bunch of noises that were hard to pinpoint the cause. They did a very thorough look at my car and brought me out into the garage to show me exactly what they found wrong. I feel that you are getting an honest service shop who will fix your car for a fair price here. I had previously been to a chain service shop for the same issues and they replaced a part but did not do a thorough inspection and missed a whole bunch of other problems. This place is in a convenient neighborhood location. I will be bringing my vehicles here to be serviced from now on. I recommend you do to. I couldnt be happier with the customer service.

J.
Review №11

Excellent service, possible need to make appointment.Great experience, highly recommend.

Im
Review №12

Great repair on my car!!!

je
Review №13

Friendly, honest, affordable. Will show you exactly what is going by on and are willing to work with you on your vehicles needs. Wished I came here sooner than other places Ive been to in the past.

ca
Review №14

Amazing! Honestly I wish I could give them 10 stars. Great prices, great staff and they won’t try to over charge or over diagnose your vehicle. Love these guys, we are moving an hour away but I’m still going to take my car here for any repairs or needs in the future.

An
Review №15

Nice friendly people. Great price. Did oil changes on two vehicles, everything is fine on my ford edge but on my ford focus the oil filter came lose while driving. Oil everywhere, had to call a tow truck to get it home.

no
Review №16

I dont go anywhere to get my car fixed... they work with you... Kevin is the bomb.. I know that my van will run great!! Thanks guys!!

An
Review №17

Ill definitely be returning for all my automotive repair needs. The staff was very friendly and professional. Worked with Kevin. He thoroughly explained the issue and gave me several different options to solve it. Cant beat the prices for service.

Ne
Review №18

Great auto machanic . Good Auto repair services.

Po
Review №19

Came in this morning with a flat tire caused by a nail, but due to my type of tires they were unable to patch or plug. However the owner was soooo helpful. Instead of sending me away with a flat, he gave (yes gave)me a used tire so that I could get to work. Although it was only meant as a temporary fix. I was very grateful! You don’t find customer service like that in the auto repair business. I highly recommend them!

de
Review №20

Always inspect the work!!!!! I paid to have a tire patched - They did NOT patch the tire - they PLUGGED the tire and if I had not inspected the job, the plug could have come out and caused an accident or something worse - TIRES ARE VERY IMPORTANT .... I went to another tire shop and they patched it and said that was the worst plug job they ever saw - This is a shame!!!What if they had done this job for your Mother, Daughter, Sister or Wife and you trusted them to do the job you paid for and they decided to do what they wanted to do instead of what you paid for!!!! INTEGRITY!!! And to end this drama - the shop foreman told me to leave and do not come back - and that is what I intend on doing NEVER going back there (oh, and they did refund my money) the best thing that did happen..... BEWARE!!!

mi
Review №21

Excellent customer service and honestly diagnosed car resolve....my place from now own....

Pa
Review №22

Joe is a great guy. He explains in detail the work that was done on your vehicle. He does a great job. Good customer service.

Ke
Review №23

Went to this place today to get my tire fixed, they saw me walk in, I signed in! I sat and waited 22 min later a guy in the office come in and go to the refrigerator get him a drink and walk out! Never acknowledge me, never said can I help you! Nothing! so after 10 more min, I decided to leave! Still no one came out to say can I help you! Do you need anything! NOTHING!!!! That was my first and last time!

Sh
Review №24

Awesome helpfulness❤

Au
Review №25

Khoi and the guys do EXCELLENT work and stands behind everything they touch!

Mi
Review №26

Ive been coming to this shop since theyve openness. Khoi has become a great friend. He has a whole new staff that has streamlined the shop.

Pe
Review №27

I was told by another automotive service shop that I needed new coils and spark plugs. I brought my elderly parents car in for a second opinion. The ISHOP service staff quoted a fair price.The ISHOP mechanic told me the spark plugs needed replace but the coils were fine. He suggested that I may want to get the istat sensory and motor mounts repaired sometime soon.I was so impressed with their friendly professional service that I gave the green light to have those repairs done as well. The total of all these repairs was significantly less expensive then the other Automotive repair shop.I plan on sending all my friends here. A very pleased and grateful Customer in Snellville .👌

Et
Review №28

First time using this shop, I will definitely return, great friendly environment and excellent customer services.Y.Edward

Sa
Review №29

Best customer service, they will help with all your needs and very reasonable prices, customer service is the best they always go above and beyond

Fe
Review №30

Car was damaged while in there care. Brought it to owners attention and nothing was done. Stay away!..update to reply below .....i never post my real name on public websites...i had a 08 yukon Denali that was there for a tune up & gas cap issue. Shop had my truck a week. Owner saw the damage and took pictures with his phone. With the day manager present. Called back several times and got the run around. Stay away...shady dealings at this place.

Br
Review №31

Honest work and courteous staff. Fair prices. Will do business with in future!

Ro
Review №32

Honest guys knew exactly what was wrong with my car and fixed it!!! They have gained my business

La
Review №33

Very personable and professional

Da
Review №34

First time using this shop, I will definitely return, great friendly shop.

Ly
Review №35

Always a great experience here! Professional, reasonable and most of all very friendly!

Me
Review №36

They Are Extremely Helpful. And They Care About Their Customers. And Their Prices Are Good.

Or
Review №37

I was considering purchasing a vehicle from and wanted a diagnostic performed 1st. Seller and I took the car around the corner to ISHOP AUTO in Snellville, GA we pulled up to service station and a gentleman met us in parking lot to ask what I needed. I told him situation and he said Yes maam sure we can do that for you for free!! I asked the owner of the car if I heard him right and she said yes. He hoisted car up, performed all the major and minor checkpoints explaining any flags within 35 minutes and didnt charge me for this service. Body shop was clean, they were very thorough, both guys worked well together and seemed very sincere. That was the nicest thing for them to do for free. 5 stars! ps and a carfax was provided on top of all that!

Su
Review №38

My son goes here to get his car fix

Ke
Review №39

I love this place!!!!! Good people, good service, great prices.

Am
Review №40

I dont recommend this place to anyone. They told me i had a oil leak at first & charged me $400 for an oil pan gasket. Then they said i needed to change out my entire engine which was a lie. It turned out i just had a small oil leak. They are sneaky. DO NOT TRUST THIS PLACE TO DO BUSINESS WITH!!!!!

Kr
Review №41

Horrible customer service. Scammers. Do not recommend going here

Ni
Review №42

The entire team here is amazing!!!! thanks for all that you do.

Mi
Review №43

Best place to get work done on any vehicle...pleasant and experienced staff quality service and affordable price

Pa
Review №44

Very professional & efficient service!

C
Review №45

This auto repair shop is reasonable and knowlegeable for my Range Rover and Mercedes.

Ki
Review №46

They took too long to let me know what was wrong thats my car and then they charge me $120 for a diagnostic which was not a complete report on my car and just basically told me that I needed a new motor which I already knew and I needed some kind of cooling for the hot air that was blowing in my car which I already knew a waste of my hundred and and twenty dollars at a waste of my time. Also I could not connect to their Wi-Fi one employee said there was a problem with the Wi-Fi the other one the manager he said I dont know why you couldnt connect to the Wi-Fi very pretentious and not helpful being there

So
Review №47

All lololol hahahah.

Ch
Review №48

This is by far the worst mechanic shop I have ever took my vehicle to I got a regular radiator hose on a beetle replaced but they told me there was another problem with the vehicle that I needed a thermostat as well so instead of calling and telling me I needed a thermostat they completely put the vehicle back together to force you or me to pay the labor of on taking the vehicle back together so they force you to pay the full price for the work when they could have just done it when the hose was off now I have the same hoes is busted and they will not warranty the work without doing a $100 test to make sure that is the right thing when this is the third time that this hose has busted on the vehicle the people are not friendly or nice the owner literally yelled at me to leave the store because I was telling them how horrible of a mechanic shop it was to put someones vehicle back together to force them to pay the additional labor on the car instead of just doing it when the car was already taken apart and could have been done then I had to call them every time instead of them calling me

TH
Review №49

Very honest and trustworthy people to work with, great job.

za
Review №50

Great service and great people to do business with.

De
Review №51

Nice friendly place, and good work. And prices.

Ea
Review №52

I agree with everything that S Smith wrote in their review. Will not go back until the original crew is back.

Ja
Review №53

Not friendly at all, i wouldnt go there

We
Review №54

Very helpful and friendly.

Di
Review №55

Experts in tyre related issues

Ma
Review №56

Great customer service! Thank you ISHOP!!

Za
Review №57

Great service

No
Review №58

Very good work

Tj
Review №59

Take too long to repair cars

Qu
Review №60

Good place

Am
Review №61

Outstanding services

do
Review №62

Ok

Je
Review №63

They gave us the run around about our cars. Never returning phones or keeping us informed about either car. I will never us this shop again.

sh
Review №64

Never the price quoted.

pa
Review №65

Owner worked with us

Fr
Review №66

Fast attention.

Information
100 Photos
66 Comments
4.1 Rating
  • Address:3877 Centerville Rosebud Rd, Snellville, GA 30039, United States
  • Site:http://facebook.com/ishopautomotive
  • Phone:+1 470-299-8656
Categories
  • Brake shop
  • Tire shop
  • Car accessories store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Highlights
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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