Perfect experience. Valerie M and Robert D are good representatives for this company. I spoke with Valerie at 8:00 am. By 10:30 am same day, Robert had installed the door opener, for exactly the same price quoted by Valerie. Also, Robert programmed my vehicle’s onboard garage remote—hugely helpful, I could not have done that myself. Based on this experience, I highly recommend this company. A+
Andrew was fantastic! He was more than accommodating! My garage door would not close and when I called the after hour service from the company that installed it, they did not offer after hour or next day service. I switched to Overhead Door Company for their efficiency and excellent customer service. They installed a new door the next day and offered excellent customer service! They get a high five and a guaranteed new customer!
Absolutely fantastic service. Nick, the technician did an outstanding job fixing our garage door. Arrived on time as promised and performed professional and expedient work. Highly recommend Overhead Door Company of Tampa Bay.
I recently bought a house and needed to address an incredibly loud and poor performing garage door. I engaged Overhead Door to replace the 20 year old opener and repair the door. Their tech, Paul, arrived on time, was polite, and fully explained the options to address all of the issues. Paul repaired the door and it sounds like its brand new. He also installed a new Liftmaster opener, which has been working well. Great job!
My service tech Rod was on time, neat, very helpful and extremely professional. He replaced a spring in 30min! A fair price; Im very satisfied and Ill request him again in the future! Overhead Door does NOT disappoint!
Overhead Door Company responded to a malfunction in our garage door opener within 2 days. The repairman, Mr. Robert Devine was very professional, quick and courteous. He switched out the circuit board within an hour. They also installed our garage door in 2000 and it still looks brand new. I highly recommend this company if you want a quality garage door or a garage door opener.
Overheard door is always on time, very professional, gets the job done safely & efficiently. Happy camper!
Always professional and courteous, get repairs done quickly, always a great job.
Good place fast unloadGreat peopleThank you
Rod provided excellent service and knowledge. and completed the job in the time frame I really required.
Paul from Overhead Doors did a garage door opener install for us today and it turned out great! Paul is professional and nice to talk with. He answered all my questions and did a great job! Thanks Paul and Overhead Doors!
Our sales guy was David. He was super professional and friendly. I don’t really know anything about garage doors. We needed to replace our two ancient openers. With his recommendation we now have the best openers I could have ever imagined. They connect to WiFi so we can operate them through our phone or just check the open/close status. The light is amazingly bright and they even have a battery backup for of the power goes out. The install took a few hours and the installer was super professional as well. Can’t say enough good things. Would highly recommend to a friend! Ask for David! He knows his garage doors!!
Great service plus it was very installed quickly. He explained everything to me in detail and I love the app that comes with it. Thanks so much.
When I began the process of looking for a reputable garage door company I went on Next Door Neighbor and made a request for a recommendation. I received many company names but the recommendation that stood out was from Dr. Deminico~he referred Overhead Door Company of Tampa Bay.So, I preceded with three quotes and set appointments. The salesperson in my opinion always sets the tone.We met with David E. who was not only knowledgeable but worked with our budget, our needs and answered every question I asked for several weeks as I received other company appointments and quotes. David also helped advise us with another single car garage lift master system in our Lake House as to whether it needed replacing at this time. He was honest, forthcoming and provided all the information and support prior to the sale. After the sale, he followed up and stayed on top of our questions. The other companies followed up with the proposal but that was it!We are so happy with our new door; it is so quiet, we love the high lift Jack Shaft system; speaking with Liftmaster support they walked us right through on how to get the wifi MyQ App programmed since we already had our gate on the App. Also, the high lift got the rails out of the way so we can now access our attic door where the other railings were unsafe in and the way.The staff names we also dealt with are Valerie (operations), Gene (installer), and Alisha (scheduled inspection). They also provided expertise, excellent customer service, and installation that deserves a five-star rating!Janise MSH
Absolutely the best. The person who set up my appointment, Andrew, made it so easy and he was so accommodating. The service person showed up a few minutes early (which made me extremely happy) and he could not have been better. He fixed my garage door quickly and efficiently. I highly recommend Overhead Doors of Tampa.
Great service. Fast, courteous and professional. Weve used them before and will do so in the future.
I was very happy with the service I received from Overhead Door. They were very professional as well as efficient. The service technician arrived on time and quickly made the repairs needed. I will definitely use them again.
Great company to work with! From the sales rep to install everything went very smooth and Installer Gene did a great job. Very happy with the whole process.
Had 3 companies come to my home for estimates .. compared apples to apples ... overhead of Tampa by far the best pricing and customer service .. Andrew in service was very informative over the phone in initial contact .. he provided me with estimate on openers and features .. this is helpful as I had and idea prior to technician arriving at my home . Andrew also immediately after our conversation... sent all product specifications via email .. what service !!! The technician .. Paul .. arrived at my home on time with call prior to let me know he was on the way . He was courteous and knowledgeable if of his products .. he .. unlike the other companies did not try to over sale me in things I did not need . How refreshing !!! Paul finished my job quickly and instructed me on use of my new garage door opener . Highly recommend this company !!! Most affordable and professional ...
Overhead door co was very professional and helpful on all the questions. Polite staff and reasonable. Highly recommend them.
We had our garage door installed by the Overhead Door Company of Tampa Bay in 2012. It worked fine. Now in 2020 we needed some maintenance done and when we called them we got an almost immediate response and for a very fair price we had the door restored to like new condition. The work was done efficiently, the system checked and lubricated as needed, and is now working great again. I highly recommend this company. Pricing is very fair and their performance is superior. The technician who came out explained everything he did and its condition. Great company.
Excellent service! The balance spring broke on our garage door, a repair task I dont have the experience, tools or patience for. A nearby Overhead Door Technician arrived about an hour later. He was very courteous and professional, and fixed our door in about 40 minutes.
Excellent work done by Rob. In and out in about 90 minutes. Did a perfect job. Deserves bonus points for working in a hot, humid garage on a rainy Florida day. Will be back again when my springs wear out in about 5 years.
Paul did a great job of installing a new garage door opener. He was on time and fixed my issue the same day. He thoroughly explained how to use the remotes and the entire system. I would definitely recommend Overhead door to anyone needing garage repair.
I needed service quickly as my car was locked inside the garage. Overhead Door was able to get someone to me unbelievably fast and fixed everything for a reasonably priced service call. Service manager and serviceman, Rob D., were professional and great to deal with. I’ve used Overhead before and will use them again!
New garage door installed today. Its beautiful! Overhead did a great job and hauled away all the old door parts! Great job guys!
Robert was courteous and went to work immediately. Finished quickly and everything was left clean. Good job!
I recently called Precision Door because I had one garage door that wouldnt open properly. They came out, told me the board was bad and said that I would need a new garage door opener and that it would cost me around 800.00. I decided to wait because I didnt want to spend the money at that point. After talking to my sister in law I decided to call Overhead Door and Rob came out right away and told me that the opener I had was a workhorse and that he felt he could replace the board and that the door would work perfectly. After about 40 minutes everything was oiled and repaired and ready to go. It cost 175.00 which saved me hundreds of dollars and Rob was so professional and did an amazing job. I would highly recommend!!
Excellent service. The technician arrive ahead of schedule and replaced the torsion springs on my garage door in a timely and professional manner. He was informative and provided tips on how to maintain the door.
Outstanding. Haas garage doors are amazing. Dave was so helpful to make sure we picked out the correct doors. Installation was outstanding as well Everyone loves these doors .
Overhead Door Company of Tampa Bay was at our home within an hour of requesting service and did a fantastic job in repairing our garage doors. Technician Robert Devine was fast, efficient and professional in completing the job within the time frame we needed. We will definitely use this company again and can highly recommend them to others. 5 stars!
Spring broke on Christmas day. I sent about 5 contacts over email and website contact forms to various door companies that night. They were the first one to respond next morning with legit, reasonable quote. I called and they had a repairman out by 1100. Swapped both springs, adjusted closer and was done in less than 2 hours. Was nice to have a craftsman that knew what they were doing with no BS, attempts at up sales or other games.
Roderick the technician did a fantastic job and was very professional and courteous. Valerie who scheduled the service was very nice also and was able to accommodate us promptly. Their pricing was very reasonable!
Ive been using overhead doors for over 20 years, fair pricing without a bunch of BS add on cost. Fast service, competitive prices. I am always happy with the job they do and their parts department. 👍👍
A cable snapped on my old garage door a couple days ago so I submitted a service request online. Keith from Overhead called me the next morning and got an appointment scheduled for the very next day in which Robert came out and got it up and running promptly. Both Keith and Robert were friendly, knowledgable, and efficient. Less than 48 hours between the incident and the resolution. A great experience overall!
I had a unique situation in dealing with this firm. I recently purchased this house which contained a newer Liftmaster garage door opener. I have two older model vehicles from which I wanted to remotely control the garage door opening/closing. The first technician sent, although he diligently tried, was not able to accomplish my desired objective. The firm’s operation manager got involved and the next day sent a more experienced technician who quickly resolved the problem by installing a repeater. I was most impressed how determined this firm was to resolve the problem to my satisfaction and as a result, earned my highest recommendation.
I am beyond impressed with this company. After dealing with another garage company of a big name in the Tampa Bay area, I didnt feel right about the information I was given. I called Overhead and everyone from the operator to the scheduler to the service guys went above and beyond. I never felt pressured. Felt all of my questions were answered. Such a great experience. And a special shout out to Matt and Paul for doing an incredible job! Thank you so much!
Overhead Door company did a great job installing my door. They made the process very easy and the price was competitive. The installer Mike Rodriguez was very courteous, knowledgeable and answered every question. Kudos to him! Thanks again.
Although I was asked to write a review, it’s something I was intending to do anyway. I have found that great customer service is hard to find these days, Overhead Door Company has the best customer service! The technician they sent to meet me was professional, polite, efficient and not only called me to let me know his eta, but was there when he said he would be! Kudos to this great company and the people that work there!
Called in the afternoon and someone was out the next morning. Replaced the belt on my opener for 30% less than Banko. Pleasant service. Will use again.
We have used Overhead Door many times and have never been disappointed. I came home today and my garage door would only close 1/3 of the way. I called Overhead door for service. The woman I spoke with was amazing. She placed a call to Andrew, the service manager in the field. Andrew called me back within 5 minutes then had technician, Matt at our home within 20 minutes. My garage issue was fixed within an hour (from the time I first called until the job was completed!!) This company, its service and employees are absolutely amazing!! They have delivered impeccable service every time we have used them. We will never use anyone else for our garage door needs. Very highly recommended!!!
Excellent job done, very transparent with the pricing and quote, definitely recommend
Ive used Overhead Door of Tampa Bay on a few occasions and am very pleased with the service. Andrew in the office is great, very friendly and had someone out that day to take care of my needs and made me feel stress free and confident that they would get the job done in no time. Matt was one of the techs that came out and was very friendly and knowledgeable he got right to work getting me back in working condition. By far the best Overhead garage door Company in Tampa Bay! I would highly recommend them to any and everyone.
Great company.
Overhead Door Co of Tampa Bay is always responsive and professional. They do excellent work, and they communicated with us from the moment we request service to the time they complete the service. We would definitely recommend this company to anyone who is looking for a new garage door OR needs service for an existing door. Over the years, they have have provided all of the above to our family :)
Bad customer Service They are the biggest liars I was at the warehouse between 3:00 to 3:30 🕞They said they hadn’t received my Shipment 📦I spoke to the guy at around 4 o’clock and they still didn’t received my Shipment So they cannot install my door. When they come up Monday morningTo install my door I tracked the package And it was showing delivered on Friday And they overcharge me $300 door they charge me $1200 do not trust what they say I will not never go back again really really bad customer service You can check my shipping label
Very thorough and clean install. I am very particular about how stuff is wired and like everything hidden and organized. The install Nick did was perfect. He was very courteous and took the time to go over all the details with me prior to starting. I found no need to go back and fix anything which is rare these days. Highly recommended.mike
Mike was very professional and friendly. Solved the problem very quickly, explained the cause and showed me how to maintain my door. He was a pleasure to work with and made me feel confident with his work. Highly recommend.
Fast, dependable service. The service charge was reasonable. The technician was knowledgeable and very accommodating.Thank you, Overhead Door, for quickly fixing our garage door.
Excellent.The spring was broken with a car trapped in the garage and is now fixed! Thank you for your quick response!
The 2 techs I had at CAE in Tampa preformed great work. One of the techs was from Kentucky and his protege Miguel. Kudos to both of you.
We hired Overhead Door to install insulation on our door and a new spring. I am very pleased with the service. Several of us in the community use this company to service our doors. We are all happy.
I needed to replace my broken remote control and tried my local overhead door, but was told it was obsolete and that there was not a universal either.. so I tried several other places on internet. I was about to replace my opener but as a last resort I got a hold of overhead door of Tampa bay.. they were very quick to change my mind!! Sir we have a remote that will work and we will be glad to ship it to you if you can’t find one in Lakeland.. long story short, got the remote and got it set up and it works great!! There is still people who really care!! Great customer service guys!!
Talk about a respectful, well-groomed, and all around professional yet nice guy, none can be beat. This young man had both our garage doors in perfect condition in no time! Can we adopt him?
Technician Rod showed up on time. Gave a honest quote, Its very reasonable price to fix my Garage Door. Received one year warranty on parts and one month warranty of labor. I am impressed with the service. I highly recommend this company to friends and families. Customer Rep, Valerie was very friendly and helped me to choose right service. Thanks Overhead Door Company, You are the best!
Hire a PRO. I shouldve known better than to try to fix my garage door myself. My wife said I was a stubborn man, I agree but I cant help myself. I made it worse before it got better, so after 2 days I decided to hire a pro. They fixed my door in an hour and it did not break the bank. Its less expensive and better altogether to hire a pro. Moral of the story, hire a pro! 5 stars!
Very honest and good work! I am pleased with their job. Doug was awesome! He came right away to assess and gave me his Honest assistance. I cant say enough! The technician was skilled and knowledgeable as well.
Had a spring brake on our garage door. For those who do not know, the garage door is extremely heavy to open without springs. Called Overhead Door that morning and they had a representative out that same day to replace the broken spring. In and out in no time. Even adjusted the automatic opener for proper travel up and down force. Thank you.
They did an excellent job. My garage door has never opened and closed more quietly than it does now. They fixed the opener and adjusted it so it doesnt pop open when closed. The tech was very friendly and knowledgeable. I will definitely use their services in the future.
Needing a broken spring replaced on the garage door was made easy. One call to Overhead Door was a pleasant experience due to how helpful prompt and efficient they were. Door now is working like a charm.
We had a really positive experience with this company. We were able to receive same day service. They emailed me the name and picture of the technician that would be arriving to perform the service. Rodrick did a fantastic job repairing the damage. He reviewed the issues, provided an estimate, completed the work in a timely fashion, and kept me updated on progress. We would recommend this company to anyone needing garage door repairs.
I experienced fast, on time and friendly service. Repairs to my door including replacing the lift motor was less than my initial quote. Highly recommend as a first call to anyone with garage door issues.
I had asked another local company to stop by my house in Lutz to help with my door. They were not able to fix it and still wanted to charge me for the visit. They also quoted me $1,400 for a new system. Someone recommended I call Overhead and I am so glad I did because not only did the tech make my current system work to use that day, but he (Paul) also educated me about my system. I decided to get the system replaced and not only is it quieter and smoother with Wi-Fi capability now, LED lighting & Backup battery, it was $600 cheaper than the other quote! I own a service company (Sharpe Roofing) and I can truly appreciate honest and knowledgeable folks when I meet them. Now I will always use and recommend this company!
Excellent garage door company! Great customer service and pricing! Highly recommend!
They were very professional and did great work. All timelines were met, which is rare these days. Highly recommended.
I was extremely impressed with Overheard Door, and I dont say that lightly. When I first called to get an estimate to put in my garage door opener, Alison was wonderful. Here communication was great through the whole process, responded quickly to emails and calls. I had called numerous places prior and they were the most reasonable, over $125 less than Precision Garage door! The even send you a photo of your technician. Matt did a great job, and was in and out of there without trying to upsell me 100 things. I would recommend them to everyone!
We have used this company twice before, and have always been pleased. This last time was no different. Matthew was terrific. He was working with a helper and they were both quick and efficient.The only reason for four stars instead of five is because the entire new mechanism (it was not cost efficient to try to repair the old one) broke after one week. But to their credit, even though I called late in the day for a repair, they managed to shoehorn me in. Great service, and hopefully a good opener, maybe with a rare defective part.
Tampa Garage Doors was fabulous! Carlos Morales was friendly, went right to work and told me what the problem was and then gave me several options. We choose to completely replace our very old garage door opener and Carlos fixed it right then. We are very very pleased with his work and this company. Would highly recommend them.
The Overhead Door Company of Tampa Bay provided fantastic, prompt, and courteous service and was able to fit me in on a super busy holiday week. Although they gave me a time range of when to expect the Technician to arrive, they respected my time by calling me 45 minutes ahead of the Technicians arrival. The Technician was very knowledgeable and took the time to walk me through the repairs that were required to make my garage door operational. I would highly recommend their services.
Everything went great. Ronald was very professional and did a great job installing the opener. He checked the door and made minor adjustments to it before beginning installation, and everything from there went fine. I am pleased that I chose Overhead Door to install the opener, and will not hesitate to call them with any concerns I may have in the future.
I felt that your company was very professional and expedient in handling my garage door issue. From the customer service call-in to the great service that Roderick provided on his call. Thank you and your company for such great service. Nothing but 5s!!!Bud Hilton4/27/2017
Noticed yesterday that Spring had broken on garage door.Ive had clients across the country for years and am Very familiar with Garage Door Repairs (just dont want to do them myself) and was Interested in the (firsthand) process.Turns out this was about as straightforward as possible - called and reached Andy this morning, who told me someone would be out after lunch. Technician Rod called on his way and provided ETA.Was presented a couple options on replacing one or both Springs and provided prices for each - chose to replace both.Rod performed Repair and was gone within about 45 minutes - doesnt get much more straight forward than that...Will be adding Overhead Door to my Local List of Preferred Service Providers to recommend to others when asked...
Called for a repair and the repair man sent came unannounced, and after business hours. He did get the door to open and close once but we couldnt use the door at all after that. Called and said we would need a new door replaced and that someone would contact us. A few days. and a few phone calls later we received the quote for repairs.Approved a proposal over a week ago and not one single person can tell us when the work will be done or even if materials have been ordered. We cannot get anyone on the phone other than a very nice secretary. No return calls. No return emails. Nothing. Its hard to run a business when you cant open the doors, and the repair company cannot come do the repairs in a timely fashion. If, and when they come to do the door replacements ill absolutely update the review.Update 10/1/2018After an initial error in communication the Overhead Door Company of Tampa Bay came out swinging. They had their installers arrive right on time. The guys look a few minutes explaining what and how they were going to be doing the replacement. Asked us how we wanted to open them and what side the chain is to go on and then they went to work. Quick, precise, and clean work. Nothing left and absolutely no mess to clean up. If i had any more doors to replace then they would be my first choice. Great team. Will recommend them to others.
I called the company to see about a new door install, the sales man came right out, I thought it was going to be very expensive, but the door that I have just needed some repairs done. The repairman came right out in 2 days did the job in about 25m and it was fixed. Im so pleased with the company and job that was done. I HIGHLY RECOMMEND THEM TO MY FRIENDS AND NEIGHBORS!!!
They always answer their phone, call you back right away and are never late. Both the installation service and a follow up service call I had were fantastic; prompt friendly technician and excellent service. So glad that I have Overheard Door as my garage door provider and Brian as my technician!Great company with a great product!
Weve used this company for more than 20 years with excellent results. Quick response to calls. Answers all questions in simple terms. Reasonable fees. What more can you want?
Great experience with a residential garage door replacement. Pleasant sales experience (no unnecessary up-sells) and the installation quality was fantastic. The funny thing about it is they were cheaper than the other estimates, and according to the building inspector, with better quality than the competition.
Prompt, efficient, courteous, professional. Fair price for the work. No complaints!
If I could give zero stars I would, but it not an option. I received a quote for a garage door with long recessed panels insulated with wood grain. I went back to the sales person and told him we no longer wanted to pay for the wood grain option and simply wanted a brown door. Not til the door showed up today to be installed did I realize when I changed the door from the wood grain to solid brown did the sales rep also selected the wrong panel door which was an option I would never pick. The exact same panel was not available on the 2 door types, but there was certainly a longer panel option that was a closer match vs the one I got that looks like it belongs on a barn. I informed the installers it was the wrong door and they asked if I wanted it installed anyway and I said, yes and I would call the sales rep. I walked out of my house 2 hours later, the installers put my old garage door up and was about to take off in their truck without saying a word to me. I yelled and got the drivers attention whose window was down and he looked at me and just drove off. Seriously, never had anyone come do work at my house who did not keep me informed of changes to scope or check with me before they left. They smoked in my driveway, left cut off pieces of bolts from the install in the grass and driveway and played loud music from their portable stereo.And sir I standby my complaints. I never raised my voice at any of your people so it is totally dishonest to say I used aggressive tone with your people. You bet I was frustrated when I got the wrong door after waiting 4 weeks since our garage door is broken and my wife is unable to open/close it. Your workers were not just smoking and playing loud music but did not clean up after their work, left drill/saw dust all over the floor, cut bolts in yard and driveway. I previously had a quote from another company, I was able to call them, they looked up my prior quote by my address and sent me a picture of the door style via email so it was verified what I was receiving vs the surprise I got today. So my suggestions I made during the process to your folks was it would be nice to lookup the quote by customer in the office without the delay of contacting the sales rep to make payment AND include a pic of the door style you would receive with the quote.
The plastic gear in the operating system stripped late one afternoon. I immediately called Tampa Over Head Doors. They were out the next morning and made the repairs along with totally checking out the system. All works fine. I have used them in the past and have been totally satisfied with their work performance in an efficient and professional manner..
I was backing out of our garage on my way to work and I accidentally pushed the close button, The door hit the top of my car ! I was able to bang on the door to get it somewhat straight so I could close it for the day and get to work.First we called another Garage Door Company, They came to our house and said we had to replace the ENTIRE DOOR !Our second call was Overhead Door Company, They came out repaired the existing door and charged a reasonable amount saving us $$$$. They were professional and do quality work.Do yourself a favor, CALL OVERHEAD DOOR COMPANY FIRST !
I am so pleased with the service provided. They did exactly what they said they would and for a great price. My garage door is 28 years old and so are the parts connected to it except the motor attached to the automatic lift. I was in fear of having the door slam down on my little dog but dont worry now. The repairman was on time, quiet and efficient. I didnt feel like I had to stay and talk the whole time he worked which says a lot towards trust as a garage holds a lot of expensive equipment.
Quality product....polite, professional service. Doug, my salesman, gave expert recommendations and a very fair price with no sales pressure compared to other quotes I obtained. The price was inclusive without all the add ons others tried to get in. Felix, my installer, worked tirelessly and had the job done quickly and with excellent workmanship. Passed inspection with flying colors. Without question I will recommend Overhead Door Company of Tampa Bay to anyone needing their services.
Service tech arrived earlier than expected and promptly made the necessary repair.
Great customer service! The initial service call attendant was helpful and the technician was prompt, on time, and did a great job fixing our issues! Overall, I would use this company again and will recommend in the future. Thank you!
Edit: Vendor provided the wrong part. And, they didnt have the right part either. I had the right part number when I called. So, I was told wrong by the initial person. I wasted 2 hours getting the wrong belt, and wasted 2 more hours trying to install the wrong belt on a Friday night. So, Amazon wins again, belt will arrive tomorrow. Sorry guys.Needed a belt for my garage door and didn’t want to wait for it to arrive, ordering off the Internet. The gentleman that answered informed me to my surprise that my unit was under warranty and that if I brought in my old belt it could be replaced for free. I drove over the next morning and I accidentally went to Banko. They are also a provider for the vendor, but they said they would only honor the warranty if I paid them to install the belt. PffftI realized I was in the wrong place. I went over to Overhead Door and the receptionist was professional and pleasant and replaced the belt free of charge. I really appreciate the integrity and honesty of this company. You can bet that my future repairs and replacements will be with them. Thanks!
Fast service and nice professional guys- thanks Matt and Tim
Overhead Door Company provided me fast service with a knowledgeable technician. His inspection of my garage door and its motor took about one minute for him to discover why it was lifting only intermittently. Quick work, personable worker...I would highly recommend them.
Very quick to respond initially but unfortunately I needed parts which took a couple of days. On the follow up visit the service call fee was waived which resulted in good value. Technician was professional, courteous, knowledgeable, and thorough.
Prior to purchasing a garage door opener from Overhead Door Company, I spoke at length to Valerie Marcum (who is listed as their dispatcher) where I received a quick and unbiased education on garage openers. She had the technical expertise to recommend the correct product for my needs, promised the installation to be smooth and assured their price was very competitive.Rod, their installer, called in advance of the appointment to let me know he was on his way, arrived as he said he would and then proceeded to professionally install the garage opener. He completed the job by programming the remote entry system, cleaned up after himself and made sure all my questions were answered.As a result, the installation went very well and I would use them again. Highly recommend.
You guys are the best! Fast and reliable. Always do extra stuff to doors. You tightened all bolts, lubricated everything and tested and checked everything. GREAT JOB VERY HAPPY!!!
First off Kevin should not have a job that requires him to measure anything. When he came out to get the measurements for our new door for our car wash he got 15.8ft, upon the installers not only showing up late but wanting to cut our conveyor because Kevin didn’t relay the correct information about the offset on the guide and the measurement being 14ft not 15.8ft... we are an extremely busy business and this install should have taken 4 hours “Kevin said” it’s now 5pm and the correct door is on the way so we will end up loosing an entire day of revenue which equates to 3000.00 - 4000.00 in lost sales. When we contacted Kevin he said “I told you it was a cheaper door” I didn’t realize that the material is to blame for piss poor communication and elementary measurement skill! We are absolutely disgusted with what just took place. This was just another case of the salesman wanting to get the sale. There used to be day when a man would make a mistake he would do anything to make it right but unfortunately some businesses don’t think like that any longer.
Very knowledgeable and friendly people came in did the work needed to be done showed me probable areas That I may wanna address in the future very reasonably price.
Great company and service. We had them replace the garage door they had installed several years ago to a new hurricane proof one, and again they did a great job. I recommend this company to everyone.
Have used this company for many years. Love that they are always professional, friendly, knowledgable, helpful.
These people do it right! They have repaired and/or replaced doors for me several times during the past several years. I would highly recommend them to anyone needing such service.The recent job was a complete replacement and upgrade of an existing garage door. The installer was pleasant to deal with and performed the job in an excellent and efficient manner.
Poor Customer Service. I have used them in the past with no issues. My garage door came partially off the rails on a Saturday (1/4 of the way down). I sent an email and left a voice mail on Saturday. No response. I called Monday morning at 7:50 (they open at 7:30) and left another voice mail (the person was busy). At 9:00 I called and mentioned that I had not heard back from them and was told in a nonchalant way that they were busy. Absolutely no care or worry that I have hundreds of pounds of potential disaster. Im switching to another service that hopefully possesses a more customer centric attitude.
The representative that made the appointment was very friendly and professional. Process was painless. The tech was efficient, very chill and helpful. Would definitely recommend Overhead Door Co to others.
I just had Overhead Door Co replace our 22 year old 16 ft. garage door, that was an original Overhead Door Co door. This company was the only one that had the option to match our original door, and our existing single standard style garage door.The new door is stronger to satisfy the new Code. I also included it insulated with styrofoam. I also bought from them the insulation kit for my single door, it was $75, less expansive than Amazon, and easier to install.Our door installer, Gene, was great, friendly, very conscientious, courteous and got everything operating smoothly.Our sales guy, Doug, was friendly, knowledgable and explained our options about the design changes made to the standard door since 1997.Other companies use the term overhead door in their website and on the phone, but there is only one Overhead Door Co, a long-time national company with a shop here in Tampa. They don’t advertise on TV, DMC or in Value Pack. They also do repairs if that’s the best option.I highly recommend the original Overhead Door Co.