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Baxter Eye Care
9004 Forest Crossing Dr, The Woodlands, TX 77381, United States
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Baxter Eye Care
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Wa
Review №1

Dr. Shosa is awesome. Very knowledgeable and has always presented a clear vision for proper eye care. Get it? Thanks Dr!

Ci
Review №2

Five star experience at Baxter Eye Care every time. I have been going to Dr Michelle Shosa for several years now and take my children to her as well. We all love her. She’s great w all ages, isn’t pushy on getting glasses or anything else if you’re on the edge of needing Vs not needing corrective lenses, and she’s wicked sharp about what she does. She found a slight astigmatism in one of my eyes a few years back that previous optometrists had missed and the change to my prescription was very helpful. The staff are equally wonderful. Whether it’s front desk staff, or techs that help with some aspect of the exams or fittings, the folks at Baxter Eye Care have always been very friendly and easy to work with. They’re also great about informing you of rebates to help save on contacts, and have a great selection of glasses & sunglasses for adults and kids. I highly recommend this clinic for all eye health care needs for anyone of any age.

do
Review №3

Initial visit and follow up appointment was great then the service went downhill from there. I was doing trials on a couple of powers with contacts and was told to call no appointment needed to order what power was best for me. I called and was told I was never given the power I wanted so basically calling me a liar. I was told they would have to have Dr Shosa look into it and I would get a call back that day. Well after 2 weeks of no call back I called back and the lady looked in my file and could see the power I was requesting in the notes. I said I want to order my year supply and then was told unfortunately the doctor won’t be in until next week to sign off on the prescription. I said this was to be done 2 weeks ago. Now I’m getting really mad! I asked them to order another set of trials until the doctor could sign the prescription. I went to pick up my trials and I asked to order my 1 year supply of contacts from the lady that helped me on the phone 4 days prior she could not remember our conversation from that day and told me she couldn’t order them because the doctor has not signed the prescription. Having to ask 3 different times to order my contacts is unacceptable!! I called back the next day to talk to the manager and still got the run around about ordering them. I told her I want my signed prescription so I can take my business elsewhere and she says well you will have to wait another day until the doctor is in the office. After 5 weeks I finally got my prescription and I will never be using them again. I’m in healthcare as well and if I did what they did I would have been fired!! Patient care should be the most important thing for their practice!

Jo
Review №4

Dr. Baxter is professional and thoughtful in her approach to patient care. I would highly recommend her to those patients who are truly concerned for getting the best eye care available in The Woodlands.

Na
Review №5

Have been going to Baxter Eye Care for years and love it. Very friendly, helpful staff who know what they are doing and all the Doctors are great as well. I see Dr. Shosa and love her! You won’t go wrong using Baxter Eye Care!!

Ch
Review №6

Excellent office. Dr Baxter and her staff were friendly, efficient and thorough. Fantastic Doctor, staff, office, and experience

To
Review №7

I’ve been going there for over 20 years and can’t imagine going anywhere else. Professional and caring staff, and excellent care at a reasonable price. I highly recommend.

Ja
Review №8

Our family has been going to Baxter Eye Care for over 20 years. Never had a complaint! Very professional!

Li
Review №9

I love this place. I feel safe there especially during this Covid pandemic. But most of all the doctors and staff are very professional and I always leave feeling my issue has been diagnosed and everything will be okay! 👌

Ju
Review №10

I had an appointment with Dr. Shelly Daniel for my 14 month old. Dr. Daniel is such a great doctor and did so well with my daughter. I’m so glad I found this office. The lady at the front desk was polite and very welcoming. Overall experience was fantastic and I definitely recommend this office!

Ma
Review №11

Efficient, professional, caring, thorough. Baxter Eye Care is the only one I trust. I flew in from Costa Rica to have them check on my eyes and get my prescription.

Mo
Review №12

I always get the best care at Baxter Eye Care! The receptionists are very helpful and knowledgeable, the technicians are the same, and patient. If you have questions, they will find the answers! Dr Daniels is always thorough and helpful with eye concerns. She is a great listener, and very kind, beside being so professional. I know I am in good hands at Baxter Eye Care!

Ca
Review №13

Employees are always friendly, helpful and very knowledgeable, which is why I keep returning year after year.

Ca
Review №14

Been going to Dr. Baxter over 20 years. Has helped with my eye issues always!

Pa
Review №15

Very pleased with every detail of my visit to Baxter Eye Care. Dr Shosa was friendly and made me feel at ease quickly. It was fun picking out frames! I have to return for a medical reason and I know I will be well cared for at Baxter Eye Care!

Jo
Review №16

Comfortable, concise, and friendly! Will go back

Jo
Review №17

Great thorough eye care and great experience!

Je
Review №18

Dr. Baxter and staff are professional, empathetic, and efficient. I highly recommend them!

Br
Review №19

I saw Dr Baxter today for an eye exam. She did a really thorough exam and evaluation. I would highly recommend this office.

Li
Review №20

They really took care of me, and made me as comfortable as possible. High recommend!

Ja
Review №21

Another great experience here, as always. Friendly staff and efficient systems- from scheduling and reminders, to pre-doc tests. Dr. Shosa is highly educated and experienced, cares about the overall health and life, and has helpful recommendations and information. I’m grateful for this eye care office in our community. I highly recommend.

AJ
Review №22

Superior service. Ive been a patient for several years, and so has my husband. Staff is always responsive, courteous and professional. Dr. Baxter is the absolute best.

Re
Review №23

If you are needing to get your eyes checked, call and schedule with Dr. Shosa or Dr. Baxter! I cannot say enough good things about Dr. Shosa! She’s incredibly knowledgeable, super friendly, they have the latest technology to check your eyes health and she will get you fitted in the perfect pair of glasses ! 💕

Dr
Review №24

I had a wonderful experience with Baxter Eye Care! Dr. Shosa is amazing, intelligent and has a wonderful bedside manner and the staff is kind and efficient. If you’re looking for a family feel and personalized care this is your place! I’ll be a lifelong customer.

Ra
Review №25

Dr. Shosha and her team are amazing! I am so glad they were referred to me! They took great care of me, listened to my concerns & made getting my prescriptions up to date simple and easy! Recommending them to everyone

Jo
Review №26

Great prompt, professional and personal service!

Ka
Review №27

Heather was very helpful in figuring out the most economic way to replace my broken glasses. And she helped me find great frames! She was very knowledgeable about vision benefits and their inventory. A pleasurable experience!

Ly
Review №28

Great staff and very efficient with your time!

Ky
Review №29

I love this place. They really make sure you’re taken care of and they take time to ensure you understand everything and are comfortable.

Al
Review №30

Dr. Baxter and her entire staff always take excellent care of my vision needs! Everyone is very personable and professional. Both Heather and Dustin are amazing and always do their best to take care of you.

Ra
Review №31

Great experience as usual! State of the art equipment with great personal eye care! Highly recommend Dr. Sosha & Baxter Eye Care!

La
Review №32

Always professional and friendly staff

Jo
Review №33

Poor customer service! They dont take appointments, so we have to wait more than an hour! It gets crowded, no social distancing and no masks!

Ki
Review №34

We have been coming to Baxter Eye Care for years. Reception/front desk is exceedingly helpful and friendly. Dr Daniels is excellent, my prescription for my contacts is always exactly right, each time, year after year. I can’t say enough. Terrific doctors and staff.

Cy
Review №35

Dr. Baxter and her staff provide thorough eye exams. I have been a patient for thirteen years and feel confident in the treatment they provide.

Tr
Review №36

Fantastic experience. Taking safety precautions seriously. Masks for everyone, wash hands upon entering, clean pens for paperwork. Dr Shosa and the whole staff were really great. I will definitely be back.

De
Review №37

I had a great experience at Baxter Eye Care. The location is perfect and extremely convenient for me. Dr. Daniels is knowledgeable and thorough. Her staff is friendly and competent. The medical equipment and tech is the most advanced Ive ever seen in an optometrists office. The front office is clean, without feeling sterile, and offers a lovely selection of eyewear for eccentric as well as conservative clients. Im thrilled to have found a wonderful new optometrist.

Jo
Review №38

Dr. Baxter has been my eye doctor for 14 years. She’s knowledgeable, helpful and so kind! Her office staff is friendly and helpful.

Da
Review №39

Dr. Davida Baxter and her staff provides exemplary ophthalmology care.I go in annually and feel that I dont just receive an exam but total eye care.

Sa
Review №40

This was the first time I’ve had my eyes examined since I was a little girl. The staff at Baxter Eye Care were very professional and made my experience well worth it. To add, I purchased thee cutest frames to help with my eyesight.Thanks again, Baxter Eye Care! I will return soon!

Ma
Review №41

Everyone was so friendly and helpful. Dr Daniels is great.

Jo
Review №42

The doctors are amazing and the staff are very nice and helpful! They recommended different brand of contacts that are super comfortable! Awesome place!

Ja
Review №43

Doctor Baxter has a great practice. Her staff is caring and helpful. I will continue to choose Dr. Baxter for my vision health.

Ro
Review №44

Excellent service and precautions were take for those who are still in fear of COVID. Highly recommended ...

Ne
Review №45

Dr.Daniels’ demeanor is always very calm which helps my son’s “doctor visit” anxiety. He had an amazing appointment thanks for her and the her patient staff. An added bonus is that they’re open on Saturdays!

Da
Review №46

All the doctors and staff at Baxter Eye care deserve 5 stars! You get great personalized care that cannot be beat. I highly recommend them!

al
Review №47

The Baxter Eye care Team is #1.I’ve been a patient of Dr. Davida Baxter for years and can tell you she is very thorough and professional. When it comes to to my eyes she is the BEST!!

Mo
Review №48

I love this practice. They are unfailingly kind and efficient. I have never had to wait, have had all of my questions answered, and never felt rushed. Dr. Shosa is amazing. I always feel as if I am getting the best care with kindness and respect. The staff is attentive, caring and they are always smiling. I would give six stars if I could!

Na
Review №49

My experience with Dr Daniels is always great. I was somewhat surprised however that the front desk staff were not wearing masks. I thought all medical offices were required to take precautions for everyone.

Ra
Review №50

We came to Baxter because of a vision concern with my 3.5 year old.They are wonderful with kids and made us both feel very comfortable during his exam. I’d recommend Baxter to anyone.

De
Review №51

Lets just say, this company takes pride in being a Christian company.. However, their attitudes and demeanor show differently; especially coming from Heather.. she has worked there for years and each year that I come in she is always unprofessional, moody and seems to be annoyed with each and every patient. I came in January and they had quoted me a price that I couldnt afford at the time. I asked the girl at the front desk if I would get charged a no show fee because I wasnt aware that my benefits had changed. I asked her if she could bill my insurance and take the amount I could afford to pay and if not was I going to be charged a fee She told me, no I couldnt be seen and not pay the full amount but they most definitely will not charge me for a no show. Today, Kim and Amanda informed me of the charge and I explained the situation and Heather (whom is always of a bipolar like attitude wouldnt let me speak to Dr. Baxter and said that was her policy. As far as I am concerned, Heather is not management.. and I have gone to this company since I was about five years old. That being said, they will lose my business and my families. Along with all else whom ask me for a recommendation with eye care. Usually, you would think a company wouldnt want to lose a patient who has been going to them for decades.. especially one that takes pride in being a christian company. My recommendation to this company is take a huge look at staff and realize all the patients she has effected and that they are losing solely based on her attitude.

Ch
Review №52

I have been going to a National company for years and paying too much for the eye exam and glasses. I took my daughter here and we were amazed at:- Service speed and professionalism- Quality of personnel and facility- Price of exam and glasses- Time spent to ensureAs long as I live here, I will be using Baxter Eye Care for my whole family. Support local businesses.

St
Review №53

Visited the Baxter practice and was seen by Dr. Shosa. The initial exam was comprehensive, a bit more involved than my previous provider. Shosa took time to assess my current frame/lens combo and explained that they were not necessarily the optimal choice due to distance from eyes, placement, size of lenses etc.Additionally she was active after the exam with Mr. Dustin (thank you Sir) to show me frames that could hopefully achieve a better corrected vision result than what I am currently using.Looking forward to seeing how my new frame/lens combo works.Initial impressions of the Baxter practice are very positive and recommended.

My
Review №54

Everyone is so helpful and accommodating. We were given the best care. Picking glasses out was so easy and both of my children were taken care of at the same time for both the exam and to order glasses. It was AMAZING!

Ju
Review №55

This was by far the best experience I have had going to the eye doctor. The clinic was comfortable and the staff was friendly and very helpful. They were respectful of my time and made sure that I had more then enough information about my visit. They all took their time and did not rush me in and out!

Ly
Review №56

Always great service and visiting with Dr. Baxter!! Front and back staff are very friendly and helpful!!!!

Te
Review №57

Amazing staff! Made my son very comfortable with the whole process.

T
Review №58

I have been coming to Dr. Sosa for about 5 years now. She and the staff are great. Very friendly, thorough and take their time with your appointment and eye exams. Thank you for excellent service.

Te
Review №59

Thorough and efficient exam. Wait time minimal. Very clean and comfortable office. Pleasant and courteous staff. Highly recommend them.

As
Review №60

We love Dr. Daniels! The kids do so well here and they are always so personable and friendly. Our wait is always minimal and they have even helped me with glasses I’ve purchased elsewhere. I love their flexible hours and so appreciate their patience with my busy family!

An
Review №61

Dr. Shosa is amazing! She is knowledgeable, patient and kind. I recommend her to everyone! Great office!

He
Review №62

Amazing staff and physicians! Great family eye dr. My 5 year old feels very comfortable. Physicians are very loving, kind, knowledgeable and patient care is their main priority! We will be life long customers !!

Wi
Review №63

Front desk greeted you with a smile. Staff was professional and courteous. The office was very clean and the equipment was sanitary. Dr. Shosa and her team exceeded all my expectations and made my visit very pleasant.

Ca
Review №64

Baxter Eye Care has been my eye care facility for the last few years. The staff is always so pleasant & helpful. Dr. Daniels is the best! I saw her today for a specific problem I was having. She did her examination & immediately put me at ease. Looking forward to many more years with them!

Na
Review №65

Initially: Great experience with the appointment and doctor. I was seen within 5 minutes of arrival and it was quick and easy ordering my lenses for my glasses. Very quick and efficient.The only reason I give them a 3 is because they told me my lenses would be done in a week and its going on 3 weeks and I still havent heard back. I called last week and they said it would definitely be back by Monday (today) but nobody has called. This is week 3 now and still no word. I dont mind the wait but I would appreciate someone reaching out to me with an update instead of me having to call each time asking what the status is.

Ne
Review №66

My 5 year old son went for his annual check up today. He has ASD. The staff and Dr. Daniels were extremely patient with him. I really appreciated that. I totally recommend this place and Dr. Daniels. My niece began to see her after our first visit and she loves her, too!

Ga
Review №67

Dr. Shosa and all her staff were very professional, friendly and made me feel right at home!! I feel like I got a great eye exam at a very affordable price! The girls up front were so helpful and very sweet!! Thank you so much for the much needed eye exam today! I will truly recommend Baxter Eye Care to all my friends!!

Ma
Review №68

This team is absolute awesome. Dr Baxter doesn’t miss a thing. And her staff is so thorough and considerate. Gentle souls. each and every one of them. Their choice of glasses is very complete and upscale. Do give them a try. You will be pleased!And with aging eyes she knows how to find the problem. Thank you so much.

Ci
Review №69

Start to finish, my experience at Baxter Eye Care was excellent. My benefits were looked up on the spot and clearly explained to me as they related to my needs. All their equipment was modern... no more puffs of air in the eye! 😊. The techs and front desk ladies were really friendly. And Dr Shosa was awesome. Super friendly, sharp, and clearly at the top of her game. She detected a slight astigmatism the last time I saw her and following up this year which had been missed by a prior eye doctor I’d seen, saw that it had worsened a little, and knew *exactly* the type of contact lenses that would be best, feel most similar to what I’d been using, and was super thorough on explaining how to put them in, care for them, etc. But best of all, she was phenomenal at suggesting eye glass frames that would compliment the shape of my face. I normally struggle to find frames I like, but she quickly was able to help me find a couple of frames that looked great and suggested a pair of sunglasses that she thought would look on me, too. Honestly, I would have NEVER picked up those sunglasses on my own as the style was a little different than what I was used to... but I gave them a try and sure enough... they turned out to look really cool/good on my face. I bought them on the spot!! Upon checkout, her staff was also great about letting me know what rebates were available, which saved me a few hundred bucks. Overall, fab experience at Baxter Eye and I recommend them to anyone!

Ni
Review №70

Dr Shosa is so friendly and thorough. She saw my 22 month old son as a walk-in and I couldn’t have been more appreciative of her time and care for my little one. Thank you Baxter Eyecare for the caring comfortable service!!

As
Review №71

Dr. Daniels is excellent with adults and kids. She is very forthcoming with information and takes time to educate her patients when needed. Thanks Dr Daniels for another quick and painless annual exam!

Ke
Review №72

Baxter eye care was able to get me an appointment at my desired day and time. I had very little wait time and the appointment was over in just half an hour. And they play amazing music.

Sh
Review №73

Excellent Eye Doctors and great selection of frames. Superior customer service and very friendly staff. Have been going there for 5 years

Ro
Review №74

The staff here is always friendly and professional! They go above and beyond to ensure that all your eye care needs are met with a personal touch. Kudos ladies and thank you for your help!

Ja
Review №75

Professional, state of the art eye care. The best part? The staff are always kind and treat you like family. I wouldn’t go anywhere else. This place is the real deal.

Je
Review №76

Enjoyed my appointment for new glasses following my cataract surgeries. Dr Baxter was friendly as always. Very much enjoyed Angie as she helped me order new frames. Very helpful and informative.

Br
Review №77

HIGHLY RECOMMEND Baxter Eye Care!Dr. Daniels has been my daughters optometrist since before she could read, she’s awesome!At our most recent visit, Amanda at the front desk has been super helpful and super sweet!The optometric assistant was very sweet, too!

De
Review №78

Very professional and quick service. Good selection of eyewear. I look forward to these appointments.

Su
Review №79

Wonderful vision care! They worked with me on my contacts and are up to date in the current info about vision, contacts and glasses. They were right on time for my appt, explained all of my options and very friendly. I highly recommend them!

HD
Review №80

The doctors and staff have been amazing during quarantine! They have gone above and beyond to make sure my family is taken care of. Couldnt find a better office!

Ke
Review №81

I’ve been a client of Baxter Eye Care for 25+ years and have never failed to receive friendly, thorough and stellar service and eye examinations from the staff and Dr. Baxter & Dr. Shosa. I’ve recommended Baxter Eye Care to family members in Houston and they’re happy to make the drive to receive the same level of impeccable service and care.

Do
Review №82

I went in for an eye exam to be paid by my vision insurance. Some box was checked that turned the eye exam into a medical issue to be paid by my health insurance. Since my deductable has not been met, they wanted to charge me $209. I was furious. This seems fraudulent to me. I did not pay the bill. Please charge my vision insurance and email copies of my prescription for regular glasses and reading glasses. You have my email address.

Ro
Review №83

Excellent personal care. Friendly, thorough, professional.

ta
Review №84

Could not ask for better! Today was my fourth appointment in four years and I was greeted by my name as soon as I walked in the door by the most pleasant staff you could ever hope to find. They rock! Dr. Daniels is stuck with me!

St
Review №85

I have been going to this office for years and I have always had a wonderful experience. The staff and doctors are wonderful!

Er
Review №86

Always is a great experience visiting Dr Baxter for Eye Care. She has the latest diagnostic equipment and thoroughly explains how each step provides a more complete view of our ophthalmological health (yes, I had to use spell check). But the most important thing, is that I COULD see CLEARLY - while using spell check, and thats why me and my family are so grateful to Dr Baxter and her team friendly folks!

Br
Review №87

Took my 11month old in for his first eye exam and Dr. Danielles did amazing with him. She explained everything along the way and she is super friendly and she knows what she is doing with the littles! My husband and I use her as our doctor as well. We have been with her for 5yrs or so.

Ch
Review №88

Dr. Shelly Daniels is beyond professional, knowledgeable, and courteous and someone who has a lifelong customer after my first visit. She provides excellent care and customer service. She was thorough, took adequate time with me and explained all the necessary pieces of information regarding my exam and care so that I left feeling like I was given all the tools and information needed to safeguard my eyes. The frame selection was great, ordered, and they were ready before the estimated time frame. Overall, again, Dr. Shelly Daniels was amazing and someone that my entire family will see for life! Pricing was competitive, insurance covered the amount they promised, and my out of pocket was minimal for exam, frames, lenses, out the door under budget. Would highly recommend this place and Dr. Shelly Daniels here as well as your go to eye care provider!

Li
Review №89

I have reached the age where I am having some vision problems. No one likes hearing that issues are developing, especially age related issues. Even though I dont like hearing it, Dr. Daniels was extremely good about diagnosing and following up to make sure that I take care of my sight. I appreciate her straight forward manner. It is hard to say I loved it but I feel like I am getting good vision care.

Re
Review №90

I was greeted by a very pleasant front desk. Dr. Baxter definitely knows her stuff and educates you as she goes. She is very personable and caring. I would highly recomend her.

Ka
Review №91

Very nice staff! Everyone was very friendly and accommodating. Outstanding prices on contacts as well. Highly recommend

Ch
Review №92

Everyone was super nice and the dr was amazing and friendly. My 5 year old son had no problems letting them do the exam and dilation. I will be returning!

ga
Review №93

Professional, courteous staff. The facility is clean and easy to access. Dr Baxter is very knowledgeable. She is experienced and confident. I would not go anywhere else.

Th
Review №94

Dr Baxter is always on time. She is very good and has always been spot on with her treatment. I highly recommend her.

Ro
Review №95

Great staff and service. Dr. Baxter is a very good practitioner and I highly recommend her for any optical needs and services.

Em
Review №96

The staff was friendly and made it super easy to get an appointment quickly. And I can see everything clearly again!

La
Review №97

Everyone is very nice! I have been going to see them for almost 20 years.

El
Review №98

Dr. Baxter has been a constant in my life for many years. She is not only knowledgable but personable and the office is calm and comfortable. You can purchase your eyewear there or take your Rx with you. Either way, the staff members make every effort to accommodate you. Definitely the best in Montgomery County in my opinion!

El
Review №99

I have been using dr. Baxter for 30 years Ive always had excellent service she takes very good care of my eyes lets me know when I need to have extra things done she helped me get my cataracts off my eyes went to a very very good doctor to have it done and Im very happy with the service I get from her and her office staff

Jo
Review №100

Filled out a form and then proceeded with the exam. Very courteous staff and Dr. Daniels was great.

Information
3 Photos
100 Comments
4.7 Rating
  • Address:9004 Forest Crossing Dr, The Woodlands, TX 77381, United States
  • Site:http://baxtereye.com/
  • Phone:+1 281-364-1981
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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