Very impressed. I took my Costas in to get my lenses replaced, in the process they broke one of my frames, without hesitation they had me pick out one of their Costa pairs without charge.They didn’t charge a dime. Great service.
Was referred by the Louis Vuitton store for a sunglasses adjustment. Karla the store manager was extremely kind and helpful. Nice store; we’re new to the area so we will be back!
I cant praise Ryan enough (at the Woodlands Lenscrafters). Id been having trouble reading and thought it was time for a new pair of glasses. My prescription had barely changed and my glasses are still in good shape. I have no insurance and Ryan was very considerate and sensitive to the financial impact of replacing a pair of progressive lenses. He determined that the glasses need tightened and the fit adjusted. I was happily surprised to learn I could read clearly again.
I came to LensCrafters looking for a new pair of glasses not having any idea what style and look I was going for. They immediately welcomed me when I walked in and were so patient the whole time I was looking around. I tried on so many glasses. They have a great selection to choose from. When I was checking out, Ryan was very informative and friendly. I also had my three kids (under 4) with me and they did not mind them at all which is always a plus. Highly recommend this location.
Jay was great he went above and beyond to help. Please ask for him when you go into the location in market square.
David did a great job of helping me and my mother with adjusting our frames to fit nice on us!
I took my parents to LensCrafters in market street in The Woodlands to get them new glasses and this has by far been the best shopping experience ever! We were greeted by Angie as soon as we walked in and she was extremely helpful in explaining the benefits of all the lenses. My mom does a lot of arts and crafts so Angie recommended the Lens with the wider viewing channel and my mom absolutely loved them! Angie is a true asset to LensCrafters and when my husband and I are in need of our new glasses we already know who we are going to go see!
After not being able to get glasses for YEARS, I finally was able to get a pair at LensCrafters. They took amazing care of me, had great promotions and worked hard to make sure I had glasses I loved at a reasonable price. Will definitely be returning.
It was a busy day but David took care of us for a quick fix on my glasses. We went back the next day to order another new glasses and he was very thorough and provided us various options as far as our budget range. Glasses are ordered! My whole family will come back here again next year!
Loved the selection of frames and service at this Lens Crafters! All employees were helpful and provided lot of help and information. Great store to get glasses!
I have been going to this Lenscrafters location for years. Although I do not live in The Woodlands, driving a couple extra minutes for the great customer service it totally worth it! The staff is both patient and attentive when you’re looking for the perfect pair of glasses.
Jay did a great job helping me out today. We put together a great pair of glasses in a very streamlined process. Very good experience.
I needed new glasses bad considering it had been about 4 years since I got my last set, I came in and was greeted immediately by Jay. He helped me pick out a great pair of raybans and walked me through everything. Answered questions that I had and just made everything easy. Everyone there was so attentive and cheerful. I will definitely continue going there to get my glasses!
Lens crafters service was amazing, I was greeted by the staff as soon as I stepped inside. David was very knowledgeable about the types of lenses and what would suit me best on my day to day. When I came to pick them up Michael adjusted them perfectly for me were they weren’t too tight for me but they wouldn’t slide down my nose. Amazing experience, highly recommend
They thoroughly explained my Superior vision plan and my wife and I were able to get an Oakley pair for me and a Gucci pair for her with less spent than we expected. The service is top notch! We live in the Dallas area and still come back to the Woodlands for the service and attention to detail the store manager Carla and her team provide. Thank you!
I highly recommend this place. It only took a few days for my glasses to come in and they were spot on. Ryan was very professional and friendly and made the process easy.
Im pretty accident-prone and I accidentally sat on my sunglasses and I needed to drive with them but they were super crooked. Luckily after an hour long shopping spree I discovered this little gem for some service. I was greeted promptly by the staff. They were really helpful. Karla assisted me with my glasses and was very professional. They had a wide array of frames. Although i didnt need to buy any just yet because my insurance didnt kick in, i know i could come shop here with ease.. thank you!
Angela was SO helpful! I had previously gone to 2 other LensCrafters locations for help with my lenses that were defected. She took the time to listen and heard my concerns and already had new lenses on their way before I even had to ask if they could be replaced. She helped me get a new pair also and helped me understand. Thank you, Angela! I will always only go to this location.
Jay was an amazing help. Had 3 repairs on 3 glasses. In an out in less than 10 minutes!
Great location. Good inventory for you to try. Great service. Highly recommended.
Ryan was so helpful and patient with me as I tried on half the frames in the store, then left and came back again...and asked a million questions. He was professional, knowledgeable, and friendly. I had my glasses same day. I highly recommend LensCrafters and Ryan!
Karla and Axle were fantastic and very helpful. Will definitely be coming here from now on for all things glasses.
I purchased my glasses over a year ago, but recently fell and bent them pretty badly. I was really worried about having to buy new frames because I love my current ones so much. I walked in and was greeted by Ryan and within 5 minutes, he had completely fixed my glasses. I am so grateful for Ryan. He was not only knowledgeable on how to fix my glasses, but also provided outstanding customer service!
Fantastic staff very helpful. Repaired my daughters glasses and didnt even charge me. We will be going to them from now on for all our glasses needs. Thank you 👍🏻
Ryan was able to help me as soon as I walked through the door! He repaired my glasses 👓 super fast. So thankful!
I was greeted warmly as soon as I entered the store and the young lady who helped me was very friendly and efficient at taking care of my needs.
Tanya and David were completely professional, and friendly, and took care of me in under 10 minutes! Best service that I have received anywhere in a very long time! Thank you Lens Crafter for these amazing employees!
I love my glasses so much that fit my face so well. Then everyone there was so so so nice, I had a fun time with them picking out my glasses.
Thank you David and team for coming to the rescue with help with my sunglasses last minute. Appreciate it!!
Cassie was amazing with adjusting my old glasses! They fit perfect now.
We were passing by this store and my sons glasses were broken. We popped in and they fixed them on the spot. Excellent customer service!
The employees at the Lens Crafters located in the Market street were amazing! Very professional and knowledgeable. Will definitely be going back every year! They made it a great experience
Listening skills and professional problem solving excellent. Customer service and followup excellent.
David was excellent in his service and provided a wonderful experience. David is bilingual which helped my uncle get exactly what he wanted.The entire staff was kind and patient. As soon as we walked in through they doors we were greeted with a smile and made felt as though we could ask for anything.
Spectacular experience here with David! He’s the best. 😉
Staff was friendly, helpful and informative. I felt comfortable and will definitely return again for my next pair of glasses. Awesome customer service.
We live in New Mexico, but still make it a point to stop by this location when we are in Texas to order our glasses. The selection is amazing, and Karla and her associates always make it a fun experience. My son now has the perfect designer frames for his upcoming wedding! Thank you!
Jaron - was very kind and helpful in getting one of my favorite pair of glasses repaired.I look forward to tell others about lensCrafters !!
Excellent selection, no rushing, was able to take my time in picking out frames, staff very helpful, prices good. Not the closes Lenscrafters to me but I come to this Woodlands location because I like the store and staff.
Great help can’t wait to see how my glasses come out very affordable
I worked with David he helped me fixed my glasses and I’ve come in multiple timesSeriously he’s awesome
This store has amazing customer service. Carla was especially helpful in fixing my glasses and my partners glasses. She was easy to talk to and very informative.
Love this location! Great selection of glasses. Ryan was a fantastic consultant. Very professional and friendly. I found two great pairs of glasses and will definitely return for more eyewear needs.
I’ve been coming to this Lens Crafters for 5 years because it is always a pleasure to shop here! The staff is so friendly and helpful and I can always find a pair of glasses I love. (They end up being Ray-Bans every year 😉)Lens Crafters is out of network for me but the customer service is so much better than in-network *cough* visionworks *cough* that I never mind paying a little more
I went back in the beginning of this year and was amazed with the quality of service. Very clean & professional. From eye exam to glasses fitting, I had a great experience here!
I have been to multiple LensCrafters locations from California to Texas. This location is by far the best. I love the wide selection of stylish frames.
Michael was very professional and extremely efficient with his expertise. The effort that was put in to providing top notch service to his customer was outstanding. Very welcoming and technically proficient with his communication and the overall experience. I would recommend the Market Street LensCrafters to anyone seeking or needing eye/vision specific services. Much appreciated and a very welcomed time spent.
Very good selection of eyeglasses, everybody was really really nice and knowledgeable, and the place was very clean. I highly recommend to anybody to try to go.
I had a great experience at the office but I would especially like to thank Karla. Her knowledge and willingness to help made all the difference
The staff at the Woodlands location were very friendly and gave great customer service. I found the most perfect glasses at a great price and felt right at home.
Amazing customer service. Very clean and organized. Reps made buying glasses there sweet and simple. Highly recommend.
Awesome experience - their optician saved my FAV glasses which had been mangled after they fell off my head into the trunk as hubs was dropping luggage into it… SMOOSHING my glasses!! But - their optician was able to fix what I thought was going in the bin.And he also fixed my backup pair… all in ~10 mins and never once asked my name to look me up to see if these were their glasses or if they were prescription or if I was even a customer (I am a repeat customer and they were prescription).
I love the store... I loved my glasses I love my sunglasses and I love the service... I will never go to another store besides LensCrafters on market Street in The woodlands..... And there was a lady named Angie Luciano that waited on me and was so patient... Thank you LensCrafter....
Great service. It was quick and the staff were really friendly.
Tania and the rest of the staff were amazing. Tania specifically was patient, helped with picking out frames, and answered all our questions. 5 stars.
I needed my first pair of glasses and I was immediately greeted by Ryan. His services were quick and efficient, I had the best experience! Will definitely be coming back for more!
David, on Market Street was able to repair 2 pair of glasses while I waited! Evacuated from NewOrleans to Houston after Hurricane Ida, no electricity for and estimated 6 weeks; David was able to repair all and take one less stressor away from me! Thanks, David!
Ryan helped me with prescription sunglasses today. Very helpful and friendly and I was in and out in less than 10 minutes!! Ryan is awesome!
Amazing staff, attention to detail. Staff shows genuine concern for clients.
My experience was professional and excellent customer service!! I called to come by just to look at inventory, I didnt have an appointment and Carla took me in immediately. She helped me find frames as close to the ones at the other optical, gathered all my info professionally, created the lenses for my frames within the hour!! The staff were helpful as well and I would recommend this place to anyone!!
David was very cool and laughed at my jokes. Fixed my sunglasses great.
Really helpful, got my pads replaced quickly and efficiently!
The Doctor and staff were unbelievably professional and so very friendly and caring .The experience selecting my new glasses was so easy with Ryan. This location of LensCrafters is 100% The best experience I have ever had. Thank You
Good day Emil.This is Rogelio Medellín.How are you?Only to thank you for the new prescription for my computer glasses. The new glasses are perfect, same as the previous ones that you did for me. Thanks to you and Karla I can see the world again, and believe me, it is wonderful to see the world again.Life is beautiful.Thank you Emil.
I like the service at the store.. the lady that help me was very nice I believe her name was Angie... I liked everything about my experience with LensCrafter...
Ive been coming to this location for almost 8 years now, and everytime I’m always helped promptly and politely. Everyone is always so nice and helpful!
GREAT service! They also have an excellent selection at this location! Will definitely be coming back!
They took great care of me when i bought and then broke my RayBans. The employees helped me get another pair with my eyewear guarantee within a week. great service all around.
I was helped by David. He was very knowledgeable and was very kind. Recommend this place and recommend to ask for David.
Very helpful staff! They fixed my favorite glasses and I am so grateful for it.
Would give 10 out of 10 stars if I could! Karla was super friendly, helpful and informative. Wish this was my local LensCrafters location!!
I didn’t know if my glasses could be saved by my sleeping habits, but Michael over here fixed it up like a brain surgeon for free! His service and the other staff there is more than enough to help new and returning guests who are looking for new glasses to having adjustments as major as my bent glasses.
First time buying from lendscrafters, the staff couldnt have been anymore helpful and informative. overall great experience.
David, was exceptional all the way and he went above and beyond to make me feel comfortable.
This place is great! Ryan is awesome and really helpful!
Top notch service I stopped by for the first time on 7/19/21!
David was great, fixed my glasses quickly and was very amicable.
Personal at LensCrafters helped me to obtain the glasses for my kid! Great service
David was very nice & he helped mechoose a pair ofglasses i was really happy with
Ryan was very attentive and addressed my needs and questions!
My glasses fell apart and I needed a quick replacement. The staff helped me get a gig looking pair of replacement glasses in about 2 hours. Saved the day! Thanks!
Great place fixed my glasses fast
Amazing service at Lenscrafters! Thank y’all so much for your help!
Had some issues and they were very polite and helpful. Very good customer service
Went to this store on 5-2-2021. Helped by Jackie. Clean store. Nice selection. Excellent help. My 14 year old has been wearing glasses since he was 5 years old. Our first time going to a LensCrafters. Last year went to a Pearle Vision....bad experience. Went to a TSO in east Tx on 5-1-2021. Lots of hidden charges with them. Glad we went to Lencrafters in Woodlands instead. 5 stars all day long. I’ll pay for good, knowledgeable service any day. Cleanest store I’ve seen in a while . Impressive. Thanks again Jackie.
Friendly staff & great customer service!
Prompt and courteous service. Explained everything to me clearly.
Tania was great and very helpful! Thank you, love LensCrafters!!
Awesome x Fast Service! Thats Why I Always Return!
Great experience. Was very helpful and very knowledgeable about insurances. Definitely will go back and recommend this place especially for other Home Depot employees. 🤙🏽
Great service and Ryan was a huge help!
Professional, friendly, courteous service.
Professional experience ❤& the kindest services ❤ever. thank you All!!! LOL
Fun and fast friendly service. Super clean store.
Great service and David was super helpful!
They are very nice and helpful
Great professional people! Will always come back.
Jay provided my daughter and I amazing service. He was patient and kind and very helpful. We would definitely tell our friends and family about Lens Crafters, its always a friendly atmosphere.