My family and I have been using this practice for 12 years. There are good doctors and the materials they use for the frames are excellent. Most of the staff is also welcoming. However in the last visit today the person who showed us frames for my teenage daughter was not welcoming at all. Her name is Adela. She didn’t take good my daughter’s hesitation in what to choose. After 15 minutes I didn’t like her demeanor neither her tone towards us. Considering the prices and their policies of +3.5% if you pay with credit card the least we could have is a little bit of time to choose a frame. This person’s lack of patience made us leave the place with no glasses ordered. On the other hand however, Allison was very helpful and she had great attitude towards us.Also, 6 months ago I had treatment for my dry eye. Dr. Jamie made me go every 2 weeks for months for treating the same conditions of dry eye as something serious. That made me pay hundreds of dollars with no need since is a very common condition. Her diagnose was confusing and even after 6 month my dry eye is still the same. The whole practice has the philosophy to get as much money from you as possible. If you don’t mind these points much is a good practice then.For us, we are planning to get a different practice.
My experience at Lifetime Eye Care was totally amazing! The staff were great and professional.They are very supportive and thorough in their work with lots of fascinating modern equipment.Thank you so much Dr. Vallery, Allison and all the team.
What a fantastic experience compared to my last eye doctor. Latest high tech equipment, super friendly staff and my technician Hannah was extremely professional explaining machine by machine the tests being performed and then Dr. Romero just hit it out of the park. It had been a long time since I had gotten this kind of genuine care from a doctor. Dr. Romero explained what was going on with my eyes in a way that made my geeky engineer brain so happy. I didn’t have to spoon feed answers out of her like I normally need to with most doctors. I left today having learned more about my eyes and how important it is to protect them. Thank you Dr. Romero and LEA!
Thank you all so much for the love and care that you give me! No matter my issues you always take care of me! Great customer services (front desk) and my amazing Doctor (Dr. Romero). Again, thank you for caring!
All of my experiences with Lifetime Eyecare has been positive and exceptional. They are wonderful to work with!
Great visit. The staff was helpful and friendly. The doctor was knowledgable and also very nice! There also wasn’t any wait time for my appointment. I will be back for my next yearly exam!
The Doctors and staff at Lifetime Eye Care Associates are the best.They are very professional and at the same time friendly.Best place for your eye needs in town.Would recommend everyone to try them out.
Everyone in the office was very friendly and helpful. I loved Sarah Vallary. She was concerned and thorough. A competent team.
I’m having to wear a mask in this eye care shop even though I’m fully vaccinated. Even when using all the eye machines, and the mask fogs up the place I’m supposed to be looking at.A bit behind the times??My true grievance is they say they are following CDC guidelines, which they clearly are not. They need to simply say this is their business’ choice to require it. That is more palatable.Optometrist was skilled and friendly, but hen I finally got to see her (after an hour wait).
Excellent place! The staff is very knowledgeable, they have incredible technology, and they offer great service. Highly recommended.
Wonderful practice! All the staff is very friendly! Arleen was very helpful in the selection of new my glasses. I was very impressed with the way they clean and disinfect all the glasses. They have a machine that cleans all the glasses everyone tries on by UV! I felt very comfortable and safe trying on as many frames as I wanted knowing each is cleaned thoroughly after each person. Highly recommend this practice!
The owners of Lifetime Eyecare Associates are fabulous people who are not only passionate about providing top of the line eye care to their patients, but support their community as well! Thank you Lifetime for serving as Platinum sponsors to Klein Cain Cheer!
Dr. Lagunas was amazing, he makes you feel at home in his office. And Ally is just as amazing, helped me pick out the perfect glasses, the whole staff is great. Definitely recommend for all your eyecare needs! Im one happy customer!
Great experience the other day for my eye exam. Dr. Lagunas did a wonderful job & was very friendly throughout the entire process! I would definitely recommend to others👍
I had a great visit at Lifetime Care Associates this morning! Dr. Grisel Lagunas made me feel very comfortable and the staff had great customer service! Will come visit again!
Had my eye exam at Lifetime Eyecare, such a great experience. Dr. Lagunas really takes the time to get to know his patients and find out what issues you have. They have the up to date technology so that was great to see! I would definitely recommend Dr Lagunas to any family members or friends.
My family and I have had the best eye care over the past 10+ years at Lifetime Eyecare. Drs. Vallery and Guiterrez take quality time with us, teaching and explaining throughout the exam. The support staff is great as well. Allison, who fitted my lenses/glasses today, explained my options, made suggestions, answered questions, etc. Shes new to this team but has 10 years of experience. I was very impressed!The entire team is very conscientious of sanitizing before and after each patient. Ive recommended this practice to people over the years and will continue to do so.
Definitely will come back i mean service was fantastic. Jocylen was very helpful and informative when came to finding my glasses and prescription. Jocylen was also very patient with me when it came to picking out the perfect glasses. She and another employee Jackie were giving ideas on what glasses fit perfectly for me. When say they took time they really took care of me. I think i might go for a second pair. Wonderful selection of glasses and also very neat clean tidy place.💫😎💫💜
This place is awesome, great doctors very friendly and personable, super informative, and willing to take their time with you.Allison is awesome, she truly wants to help you pick out the best glasses and is there to help you in anyway.A+++ all the way!!!
Awesome Staff, Ally helped me pick out the best fit & great look for my glasses- Will recommend to family & friends !!!Thank you Lifetime Eyecare.
I have used Lifetime Eyecare for more years than I can remember. The service is always fantastic and the selection of frames and sunglasses is extensive. I highly recommend Lifetime Eyecare.
They are very professional and friendly. They have a great environment. Everything is so clean :-)
Awesome experience! Excellent customer service
The associates here are very nice and respectful, especially Ayana. She helped me choose eyeglass frames that fit my face. She offered and adjusted my daughter’s glasses without being asked. The facility was very clean and they were very conscious of everyone’s safety due to the pandemic. They explained everything that my insurance would and would not cover. I highly recommend.
I’m continually impressed with the expertise of the doctors, the commitment to ensuring everyone’s safety in the midst of the virus, and with the professionalism and genuine kindness of the staff in this office. My appointment flowed very smoothly and I believe my vision is under the best care with Dr. Vallery. The level of service is beyond expectations, and the efficiency of curbside assistance for pickup and even glasses repair is very accommodating. I wholeheartedly recommend this office!!
Great office with state of the art technology. The staff was so awesome and friendly. Dr Lagunas was great and very detailed in my exam and answered all of my questions.I highly recommend
I have been a customer of Lifetime Eyecare Associates The Woodlands office for over nine years. Their Customer Service is impecable, and the entire staff is friendly and accommodating. Dr. Yaimi Romero is terrific!
Great doctors.They let you in right away if it is an emergency. They are very knowledgeable and explain very things in a way that I could understand.
Dr.Lagunas has been my go to eye doctor for over 10 years. Even though I moved out of the woodlands area I have no problem driving to see Dr Lagunas and his wonderful staff. I have referred several friends of mine that live in the area and they have all had the best experience! Thank you for providing excellent care and for having such an amazing collection of glasses !
The eye care team is very friendly and helpful. The eye doctor truly understands arthritis and the effects on the eyes. Ive anklosing spondylitis, an unusual type of arthritis. I was unaware of why at 39 years old my eye sight was going from clear to blurry multiple times a day. I was surprised by the simple solution, even doubtful but the eye drops in less than 24 hours has dramatically helped!!!! A whole year of the annoying problem and I even saw a specialist with no help. This doctor is truly amazing!!!!! Thanks.
Lifetime Eyecare is incredibly thorough with the state of the art technology they have, and the staff is fantastic!
The whole team is very professional and friendly. Always innovating and keeping up with new technologies, they do honor their name honestly providing great long term care.
Dr. Grisel Lagunas is “amazing” !The entire staff in this office are so friendly, very professional, and make you feel like you are the most important customer to them !I will continue to recommend Dr. Lagunas and her staff at Lifetime Eyecare to all of my friends.Paul
Went to visit today as I had waited as long as I could due to concerns with the virus. The staff took every precaution (masks, thermometer, etc.) and the facilities and equipment were sanitized after every use. Felt very safe. Glad to have a great facilities and exceptional staff working to get me the best vision possible. Don’t delay your visit.
I have been visiting Lifetime Eyecare Associates for many years. The staff is always kind and courteous. Customer service is second to none, and Dr. Romero is the best!
I’ve been a little cautious about going to doctors of any sorts right now due to covid, however I knew I needed some glasses and contacts. Dr Valarie and her staff did an amazing job of ensuring safety protocols were in place to social distance, ensure cleanliness of all areas and get the job done in a timely manner. I felt very safe and comfortable!
This was my first in-person eye exam since the COVID pandemic and I was very impressed with the safety protocols followed by EVERY staff member. I felt very safe and comfortable. Thanks for a great and safe experience!
Love, love, love Dr. Vallery! She introduced me to monovision years ago, gave me a great fit and I’ve never looked back. Capable and courteous staff as well. You can’t go wrong here!
Great service from the staff and doctors!
My experience was great from start to finish! Everyone was kind & considerate, & the Dr was very informative about my eye health & what kind of lenses would best suit me with my job. The young lady who worked with me to find a pair of glasses had a tough job. I tried on A LOT of glasses & then literally took over another 15 minutes to decide between 2 pair. She never made me feel pressured to hurry up & decide, she was great! Definitely a great place to go for your eye care needs!
Great experience! Everyone is being highly cautious and conscientious, sanitizing all equipment and areas often and throughly. Dr. Lagunas took the time to explain everything to me and answer all of my questions thoroughly. Will continue to come back.
I and my spouse are extremely satisfied with the Life Eyecare Associates for two consecutive years that we are with them. Very professional and courteous in every respect from making an appointment, to reception, and to actual eye examinations. EXCEED OUR EXPECTATIONS.
Couldn’t rave more about Lifetime Eyecare Associates! Everyone in the office provided great customer service and were super friendly. Dr. Lagunas went above and beyond to make sure that I felt comfortable putting on my first pair of contacts. If you’re looking for an optometrist this is your go to!!
The staff is amazing. Very professional and caring for their patients. I always have very pleasant experience for the past 5 years I’ve been visiting Dr Lagunas.
Nice place, nice staff, great Doctor!
Staff was very nice and helpful during my exam and helping me pick out frames. Very safe environment as well!!
Been using Lifetime Eyecare Associates for several years now for all my eye care needs and they are fantastic!! I am extremely satisfied with the attention to detail in my eye exams and recommendations they have provided concerning corrective eyewear is excellent-my vision has never been better. The selection of lenses and frames is great. I strongly recommend their services!!
Excellent service. Spend a lot of time with you. Very attentive.
Great service by great doctors! The staff was very helpful when I was picking glasses. I would recommend their office to all my family and friends!
Very complete. Pleasant. Answered all my questions
The experience at Lifetime Eyecare Associates was an incredible one again this year. The staff and doctors could not be more helpful and friendly - they are wonderful! They also have continued to keep their offices very Safe and secure during Covid with many extra cleaning and other measures in place. I love that the doctors take their time to talk with you about your needs and I really try to understand what the best option is for each patient. I never feel rushed or as if any of my questions are left unaddressed. The office is very well run and they are incredibly helpful for our entire family!
Dr Lagunas and his staff are the BEST! I went during COVID and the office is super clean and all the necessary safety precautions are being followed. The service is always 11/10 and I would definitely recommended this place!
Great Doctors and Staff! They have been taking care of my eyes and health for years. Highly recommended!
The entire staff is very knowledgeable and personable. Ive honestly never had such a positive experience with my eye care. They truly care about their patients.
Very disappointing visit. After more than 10 years being serviced by Dr. Valerie, she came unhinged today when I informed her that my wife was Covid-19 positive, but I have tested negative several times via various tests. In addition, I told her that I have quarantined for over 14 days. As a matter of fact, CDC guidelines state that you don’t have to quarantine after 10 days. Personally, I felt like I was treated like a person with a plague! Maybe, Dr. Valerie picked the wrong career.She even asked me that I wait another week before coming back to the clinic plus she asked me to provide her with the PCR results.So, to see her I have to get a specific test (not required by CDC), wait another seven days to satisfy her concerns regardless of my need (not required by CDC) and submit them in writing as proof because my word does not count!Thank you for showing us your true colors! My words = 28 years of service to the USArmy and retired as LTC! Your unhinged behavior resulted in three patients walking away from your business! Have an awesome 2021!
Dr. Grisel and Amy were both great! My experience with Lifetime Eyecare has been great. I was able to get an appointment promptly and had a great appointment.
Fantastic facility! They take cleaning and sanitizing very serious. The doctors and the staff are very knowledgeable and kind. I will continue to refer my family and friends here for their exams!
Highly recommend Lifetime Eyecare! The doctors and staff are great! Very satisfied on how they are handling everything due to Covid, made me feel very safe.
We have been patients here for many many years. All 5 members of our family have always been treated exceptionally. They go beyond expectations. The doctors are always up to date in the newest technology and explain everything thoroughly. They are patient and never hurry up the process of finding the best solution for each one of us, no matter how long it takes. They really care about their patients. Ive been recommending this place to family and friends, and nobody has ever been disappointed.
I am always impressed with the level of professional customer service at Lifetime. Dr. Romero is the BEST!!! Everyone is extremely sweet, professional and genuinely happy to help with any concerns.
Awesome selection of glasses, and great customer service from the staff. Arleen picked the perfect frame for my new prescription, and Dr. Vallery was very efficient. Highly recommend them! :)
It’s always a pleasant experience walking into this office. Dr. Romero sees both my daughter and I. She’s incredibly thorough and never rushes us. The staff is so welcoming and friendly. We plan to be with Dr. Romero for years to come. No reason to go anywhere else. Highly recommend.
Dr Vallery and the staff at Lifetime Eyecare Associates took great and careful care of my 13 year old daughter at her annual appointment today. They have taken all precautionary measures for safety and cleanliness. Thank you for exceptional service!
Great experience and service. Everyone is kind and patient.
Love everyone here, especially Allison, she picked out the perfect frames for me and provided amazing service. Best eye doctors!
Excellent doctors!! Very knowledgeable and friendly. Very happy with this office.
Had a wonderful experience today! The Mgt. and staff have a solid procedure in place to take care of customers and patients, while maintaining social distancing and sanitizing the facility. Staff was extremely helpful and made my eye exam experience perfect.
My Optometrist, Dr Mallory, and the staff were excellent. I waited less than 5 minutes in the lobby before being taken back for my appointment. Everyone was very professional, well organized and thorough. I enjoyed my experience. Dr Mallory addressed all my concerns and explained all test findings. I would highly recommend Lifetime Eye Associates to friends and family.
Jocelyn is super nice, she explains the benefits and options for glasses. Great customer service!
Dr Vallery was very helpful and answered all my questions. She was extremely knowledgeable and was able to improve my comfort and vision by making excellent suggestions. She took her time and was very thorough. The support staff were all professional and accommodating. I have been going to this practice for several years now. I have always been impressed with their services.
While enduring this pandemic, I had so much anxiety about visiting a public location. The office took every precaution to sanitize and keep safety first. The Dr took the time to educate me about my vision, the appropriate corrections and over health of my eyes. 10/10 will go again, and recommend to everyone!
Only my second annual eye exam at Lifetime Eyecare, but I’m glad I discovered them. Staff is so welcoming and friendly! Dr. Vallery did a thorough exam and answered all my questions. Love her! I highly recommend them to anyone looking for a vision care provider.
I have seen several of the providers for me and my children. They all explain things at a level that even my children can understand. Both the providers and their staff are friendly and informative.I love the fact that I can text message them and get a response back via text.
Dr. Martinez was great. She spent plenty of time with us, & answered our questions. Would definitely suggest this doctor & practice.
Such a great experience! My daughter recommended the office, and Im very pleased with how kindly I was treated! The machines they have are all very high-tech, I have never had such a thorough exam before! I highly recommend this office!
I was able to pick up my son’s new glasses without having to go inside the office. They even replaced my other son’s lenses while we waited in the car. Thank you for keeping the health of my family of high importance during this time. One of the many, many reasons we will continue to use Lifetime as our family’s eye care specialists.
From the time I walked in the office, I was treated like a VIP. Very professional services and very informative. I will refer all of my family and friends. Thank you Dr. Justin Douglass
Fantastic as always - service was prompt and super friendly. Also, they have all the new technology that allows them to monitor my eyesight much better than anywhere else... the doctors stay on the leading edge and surprise me every year with new, more advanced tests, better materials for my contacts, etc, as well as in-depth knowledge and utmost attention to detail and my wellbeing. Wouldnt go anywhere else!
The staff is super friendly here! Allison was especially helpful with helping me to pick glasses!
Dr Martinez is the most amazing doctor. She cares about his patients and listens to what you have to say. She is responsive to parents questions, and she is absolutely amazing with the kids. My son Love her. The staff is amazing.
Horrible doctors and staff. I had to come here FIVE times and they were still unable to provide a correct prescription. I returned my useless glasses and was still out of pocket $60. They argued with me, blamed me for their incompetence and were straight up rude saying I didn’t try to make it work. I came to your office FIVE times to try and make this work. There was no reason to be so rude, I just wanted a refund for improper service.
1st time patient. Very friendly staff and very efficient. New patient forms are online which eliminates any filling out forms in the waiting area. Very nice, clean and modern facility. I would highly recommend this office for any of your eye care needs.
Dr. Claudio Lagunas is exceptional! His professionalism, expertise and quick response time helped me just moments ago by virtual tele-health video call. I highly recommend Lifetime Eyecare Associates.
Dr. Valerie does a thorough examination and explained everything well so that it is easy to understand. I highly recommend Dr Valerie and this facility! It is a very pleasant and professional place.
I loved my experience at Lifetime Eyecare Associates. Everyone was so friendly and knowledgable. Under the current Covid-19 restrictions, I felt very safe. They went above and beyond to make my experience an enjoyable one.
Highly recommend coming here for your eye care needs. Never waited more than maybe 5 minutes in the waiting area before being asked to walk to the back. All the staff have been friendly when I have gone by. And Dr. Yaimi Romero has been very helpful. She even remember the issue I had with my eye months later. I will continue going here for my eye care needs.
My experience with Dr. Lagunas and her staff at Lifetime Eyecare was amazing. Eyeglasses were new to me after a lifetime without and I wanted to fast forward to contacts (progressive for reading and distance). Dr. Lagunas had all the patience in the world to get me fitted for contacts and help me learn how to insert and remove them. She went above and beyond to make sure that I was comfortable and that I was pleased with the prescription. I highly recommend this office. Her staff is so helpful and the whole experience was a breeze.
My experience at lifetime eye care associates was excellent every step of the way. Each team member was professional,friendly, helpful, and engaged in making sure I got what I needed. I would also like to thank Maria, the young lady that helped me pick out my glasses that day. She was very patient with me and took the time to answer all the random questions that popped into my head.
Great experience and excellent doctors, highly recommend
Applaud the staff for following strict protocol for COVID19 prevention. They are doing a thorough job. Felt safe going there. And we really like Dr. Lagunas.
If you have a child or adult with Special Needs you have to go see Dr. Muriel Martinez! She was amazing with my 26 yr old non verbal son! Dr. Martinez is very patient and can use pictures and other things to do an exam without using the typical machines at the Optometrist office... She made the eye exam fun and made Andrew laugh and smile!! Thank you Dr. Martinez for being so kind to Andrew !!
Great doctors, very knowledgeable and professional, they explain everything you need to know and they respond to all your questions until you’re satisfied. staff is also courteous and very professional. I do recommend them.
I had such a wonderful experience at Lifetime Eyecare. I was vastly impressed with the technology they used. I was very happy to hear that it wasnt necessary for me to have my eyes dilated. The staff was very patient and friendly. Dr. Lagunas spent so much time with me explaining every aspect of my eye care. I would absolutely recommend Lifetime eyecare.
Thorough and explanatory during exam. Didn’t feel rushed. I arrived a few minutes early and was even taken back a little early. Had all my insurance info ready to help me select new frames.
This was my very first time coming to this facility. With the new COVID regulations in place, they made sure the facility and machines were cleaned throughout. Very friendly and courteous staff.
I have been going to Dr. G. Lagunas for years. They stay up to date with the latest technology and the staff is always friendly and helpful. Highly recommend this practice. Staff are extra helpful with choosing glasses and the quality is great.
Lifetime Eyecare was truly a great experience. Not having been to an eye doctor in years, they made it very comfortable and very accommodating. Needing to get new glasses, Maria made eyewear shopping fun. She listened to my description of how I wanted the glasses to look, and Maria had 3 beautiful glasses to choose from! I picked them up yesterday, and I love my new glasses ❤️! As friendly as all the staff is and a having great doctor to check my eyes, I promise to keep up with my annual vision checkup! Thank you!!
I was referred to Dr. Martinez by my 3 year old daughter’s pediatrician for a possible strabismus. Dr. Martinez was wonderful! She is clearly knowledgeable when it comes to pediatrics!! My daughter absolutely LOVED her! Such a great experience for our first time to the eye doctor!! Highly recommend her and Lifetime Eyecare!! We will definitely be returning for future exams!!
All the staff takes their time with you in all aspects. Highly recommend!!
Everyone was pleasant knew what to do for their job and was a very relaxing appointment.