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Phone Zone
1191 N Main St, Tooele, UT 84074, United States
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Phone Zone
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Cl
Review №1

These guys are fantastic I’d give them 10 stars if I could. They are nice helpful and fast. I went and got my screen replaced and that’s all I got charged for. My ear speaker wasn’t working when I brought it in but now it works great. If I need anything fixed again they have my business.

Tr
Review №2

I went in for the mic on my phone not working, people couldn’t hear me well. The guy took time to check everything out and try what he could to fix it before charging me anything. It ended up needed an internal part which they had in stock. It was fixed and ready to go in about 30 min. The overall cost was low enough I ended up buying a new screen protector and case too. Good service and price.

Ma
Review №3

Phone Zone was amazing to work with they went above and beyond to insure that my device was completely repaired and I was happy. THANK YOU SO MUCH!! I will definitely be back.

Do
Review №4

Very professional, and helpful with my phone problems. Was determined that my battery was no longer able to charge. I got a new battery replaced in an Hour. I am one happy customer. I will definitely come back and do business with Phone Zone. I highly recommend anyone to take there phone needs here locally in Tooele.

Ka
Review №5

Michael was AMAZING! I explained what my problem was and he was able to give me several options to remedy it. In the end I got a new phone and he got me all set up with a screen protector, a case and made sure that everything transferred correctly from my old phone to my new one and from my old one to my sons. Definitely will be back! Support local!

br
Review №6

Great service super nice. Cracked my screen a little and they fixed it brought it back for lines going threw my screen like a month later(my fault) they fixed under a warranty! For free!

Fr
Review №7

Very courteous very helpful, fast and reasonable pricing.

Ho
Review №8

I brought my iPad in to get a screen repair and they did a phenomenal job! I wish I wouldve gotten a before photo because it was bad! The price was fair and I was surprised at how fast their turn around time is. It took them less than a day to get it done! I was expecting it to take at least a week or so. I will definitely be going back for any of my screen repair needs.

Ge
Review №9

Awesome, they are the first place I always go to, when I need help

ma
Review №10

Took my iPhone in thinking I needed new components or a new phone, after a good cleaning it was good as new. Was also educated on how to troubleshoot issues as they arise. I highly recommend phone zone!

Kr
Review №11

Ive been in several times and no matter who is working, they are always polite, and knowledgeable. My phone has been saved several times by the awesome screen protectors they sell.

Ja
Review №12

I really like these guys! Theyre a great resource to our community. Theyve helped me on several cell phone related issues as well as accessories I need to make my phone work harder for me. Michael is very helpful and does not mind sharing with you some of his insights or experience on how to maximize your phone. You can be sure Ill continue to do business with these guys!

Ni
Review №13

Best experience ever! They got my phone working when AT&T could not. Great staff and great experience.

Te
Review №14

Very professional and friendly. Great people that know what theyre doing.

Te
Review №15

We bought a screen protector for my husbands phone at a different location where they didnt have an expert available to put the protector on his phone. So we went to Phone Zone nearby, and he put it on free of charge. Very helpful and we really appreciate it. They sell used phones. Good to know.

Ki
Review №16

Thanks so much for all the help you gave me this week! You guys are the best!

Ta
Review №17

My non contact calls kept going to voice mail. I checked the internet and then went to an AT & T store for help. We couldnt figure it out. I went to the Phone Zone and they poked around on my phone and finally found what was causing the problem. It os now fixed. Thanks so much guys..

My
Review №18

Went in because I could not get a charger to go into the charging port of my iPhone 12 and they were my last chance before I would have to go to Salt Lake City to the Apple store it was an easy fix and they were amazing and very kind highly recommend 10 out of 10

lo
Review №19

Friendly, polite people. Very professional. They helped me with my phone. Thank you guys. You are the best.

Ma
Review №20

My ear piece on my phone got clogged to the point that i could bearly hear. I took it to Phone Zone and he cleaned it out so fast and was super friendly! If you have any issues with your cell phone, I highly recommend you call Phone Zone!

ch
Review №21

Had a screen replaced on a phone and they did a great job. Fast and easy.

Al
Review №22

They did a good job and I loved the price it was one of a kinda to see them work on my phone for so little and it worked just fine after, no problems!

Br
Review №23

I was referred here by someone I met in line at the T-Mobile store, they had great and quick customer service and helped fix an issue with my camera and flash.

Ta
Review №24

These guys have very good knowledge with phones, they will have your phone done quickly for a decent price, and they do a great job at it, highly recommend!

Ko
Review №25

They are not only helpful but they also stand by their product!! I give them ☆☆☆☆☆ and recommend them to everyone!

Br
Review №26

I bought a galaxy s10+ here for a good price. The battery doesnt last as long as it should but it still lasts all day. Im sure its normal when buying a used phone. They did throw in a case for a discounted price for buying the phone tho so that was cool.

Ce
Review №27

These guys are AWESOME! My iPad Pro 4th gen got squashed in a heavy bag and it had bent the iPad, making the touch go out one some parts of the screen. I took it to geek squad AND an apple store and they told me it couldn’t be fixed. The iPad isn’t even a year old!! But I brought it into phone zone and the made it good as new for a very affordable price. Defiantly go to these guys for your broken devices!

ki
Review №28

Absolutely love this place. I have used them many times and they never disappoint. The owner is great. They definitely have my business in the future

ln
Review №29

Had problems with an outdated android phone that I broke. The initial, recent damage that made it eventually break started out of frustration from a very scary, complicated situation that could’ve affected my life and others. After reading the reviews which led me to them, they helped me get a really nice iPhone X replacement. Then with no charge, they fixed the screen so well that I like Apple phones now because of these guys. Especially Michael. He and his coworkers really know their stuff. And everything they said would happen, did. It’s been almost a week with this new this phone. The experience of this nice phone and working with them is meaningful enough to help me associate having this new phone with a better future growing away from those horrors. Cheesy but true. Thank you so much for the help.

St
Review №30

This place is awesome!!! Great customer service! Michael took the time to help me get my old phone working and transfer all my information to my new phone. He went the extra mile when he really didn’t have to! Thank you for the great experience and I will make sure to come back when needed and I will refer everyone I know!

Ta
Review №31

Got a phone case here and am not disappointed!10/10 would come back here again to get help or a new case! Everyone is willing to help even if they are busy! They make sure everyone is taken care of!!

Co
Review №32

Had issues with my charging port and took care of it in under 10 minutes I really appreciate the quick service!

Em
Review №33

One of my favorite things about this business is how they explain what repairs are needed and why. I’ve had them work on three different phones with never a single problem. In contrast, I recently took my phone to a place in Salt Lake and not only did they provide me with incorrect information for my phone, they did and incomplete job and damaged the replacement screen I’d paid for. The people at Phone Zone are far more trustworthy and reliable!

de
Review №34

Had multiple phones repaired, purchased phones and accessories, and had screen protectors put on here and always top notch service and work! 5 stars for sure.

Lu
Review №35

I took my daughters phone here on December 9th to get it fixed. It was $185 and done in an hour. It looked great when I picked it up and was very happy. On Saturday she dropped her phone onto the coffee table from about a foot above it with a wallet case on it, and it shattered the screen again way worse than when she was riding her electric scooter at 15 mph with no case. I went back December 21st and asked what they could do for me. They said there product had the best screen quality and that they would sale me another one for half price at $100. I think that it was either installed incorrectly or they sold me a defective product. Just wanted everyone to know so they find somewhere else with better quality and customer service. I dont normally leave bad feedback unless I know something was wrong. I watched her accidentally drop it and basically the guy said sorry these screens are fragile.

Pe
Review №36

I went in to try to buy a cable so I could transfer data from my old phone with a broken screen, to my new phone. Tom (the owner) helped me transfer the data and set up my new phone free of charge. He is very knowledgeable and helpful. Im so grateful for his help!

ve
Review №37

I needed my screen replaced and they did a great job. Had my phone back within an hour.👍

Ps
Review №38

Very helpful friendly staff, quick service.

Te
Review №39

Very helpful, great service and quick

Ti
Review №40

I had a UV cured tempered glass screen protector installed on my phone that cracked. I tried to remove it myself and made a complete mess of my phone. After spending a good 2 hours trying to remove it, I gave up and called Phone Zone. They told me to bring my phone in and theyd see what they could do. They had my phone for almost 2 hours but were able to get every piece of glue and glass removed without damaging my phone. On top of that, he wouldnt let me pay him since he didnt use any supplies. Two hours of their time and listening to my crazy 2 year old pretend she was a cat nearly the entire time and he wouldnt charge me! Everyone was so kind and professional. They will get my business for now on!

an
Review №41

Maintaining a teenager is not easy 😀. Thanks for helping with his phone.

AL
Review №42

Replaced the battery in my I Phone 7Holds a charge and increased speed.They do quality work

Ch
Review №43

Amazing customer service was able help me get my phone programed when Verizon and straight talk was unable to help.

Cr
Review №44

My experience with Phone Zone was great. Fixed my phone camera issues quickly and the cost was low.

Ta
Review №45

Really nice people and i got some help cleaning out my charger

YY
Review №46

Came here to fix my broken front screen on iPhone X, the tech guy and the manager were super nice and professional. They ordered the part that need to change my screen and fixed my speaker problem and back screen for free. Fast, honest affordable and very professional. Highly recommend to everyone!

M.
Review №47

They are a great company. Super helpful, honest, professional they stand by their warranties.

Ka
Review №48

My husbands phone took a swan drive down 3 stories shattering the screen. Apparantly its necessary to access information. Tom went above and beyond to get him into a newer phone. He spent a ton of time trying find a solution to retrieve the stuff on his old phone. He also showed us several tricks to use to keep us from getting into a jam again. I would recommend this business to anyone. They were awesome!

Li
Review №49

Saved my life! Knowledge!!! Love these guys!

Ky
Review №50

Every single time I am serviced by this place they are awesome. This time around they gave me a free phone case simply because I have used their services in the past.10 times out of 10 I would recommend this place.

St
Review №51

They are amazing and inexpensive! I have had amazing service from them! Will recommend to anyone and everyone! They will continue to get business!!

Sa
Review №52

Went there with a cracked phone screen. They were able to repair my phone screen in under an hour. They even tested all the phone functions (calling, charging, camera) to make sure everything else is okay. My phone’s charger socket was dirty from all the pocket lint it collected for a year and a half, they cleaned it up for free. Affordable pricing for quality service. They also have phone cases for iPhone, LG, and Samsung models. Phone Zone also sells used phones and iPads as well.

M
Review №53

These guys are awesome! Had our phone fixed up fast and was WAY cheaper than getting a new phone.

Ci
Review №54

Great customer service. They truly care about their customers. I highly recommend them.

Za
Review №55

This is the best place to get your phone repaired or to buy phones and accessories! Awesome deals and even better customer service!

Mi
Review №56

I bought a replacement battery for my iPhone and thought the battery was defective because I had some issues with my phone. My front and rear facing cameras and the internal phone speaker were not working after replacement. It turns out that I installed the new battery wrong (rookie mistake) and as I was reinstalling the screen I had make a small cut in the cable that controlled the camera and speaker. Instead of selling me a new battery that I didnt need they just replaced the cable that I cut. The cost for the cable was less than that of a new battery. Thank you for not selling something I didnt need when they very well could have just to pad the bill. Customer service was outstanding and the turnaround time was less than an hour.

Ke
Review №57

Awesome shop. My speaker quit working and my charger kept falling out. Took them about 5 minutes to fix better than new and refused to take any money for the job. Highly recommended!

Ka
Review №58

Thank you so much. Restored all our lost pictures after tmobile said that was not possible. Was much appreciated

De
Review №59

Phone zone just became my new favorite business. I work at a care center, one of my patients was having trouble with his phone. It was an older phone and they said they couldnt fix it but that they had another one they would give me instead. They didnt charge me a penny and donated a charger to go with it. I was told they wanted to give back to the community and that we need to stick together during this difficult time. I really wish they could have seen my patients face when I handed him a new phone. It seems like all we hear about these days are the bad things. Phone zone reminded me that goodness and neighborly love are still alive and well.

C
Review №60

Had some trouble with my phone, and went to phone zone, Mike, Brandon, and Tom treated me with respect and all with a courteous and professional attitute.Purchased a used phone and they got all my issues resolved. Would HIGHLY recommend them for any of your phone repairs. Great people and a great place to go

Wy
Review №61

Great people and amazing service! Fast repairs and a really good selection of accessories to choose from.

L.
Review №62

My phone wouldnt charge. I was worried about having to buy a new phone. I took it in to Phone Zone the technician took one look and knew what was wrong. He had it fixed in five minutes. He was awesome. Thank you Phone Zone.

Ja
Review №63

They did an awesome job repairing my phone I would strongly recommend anybody that has a broken phone

da
Review №64

Amazing service with reasonable prices and deals, I definitely recommend this store for repairs the quality of the repairs is amazing!

De
Review №65

So awesome

Al
Review №66

They put a new screen on my brothers phone a couple of months ago, now that it is my phone it broke. I went in and the replaced it for free, even put on a new screen protector. Great fast service.

Me
Review №67

Great service. Very knowledgeable.

Tr
Review №68

Best place for repairs. Fixed our issues. And saved us a ton of money. Highly recommended!!

Wa
Review №69

We have an iPad Air 2, which in use would quickly become very hot and the charge lasted only about 2 hours. I, having some experience with electronics repair and lithium polymer batteries, failed to correctly install a new battery. In spite of online instructions, Im sure I bent small contacts and stripped out the smallest screw I had ever seen...so no response whatsoever. Tom at Phone Zone in Tooele agreed to have a look at it. On the next day, he was able to have the iPad up and running correctly for a fraction of the cost of a new or refurbished newer iPad.This device is used for a grandchilds online school and has some entertainment value to put her to sleep since she stays overnight with us a few days per week. I appreciate his professionalism and the cost was right.

Jo
Review №70

Have been working with this company for a while and they have always taken care of my phone needs.

E_
Review №71

Such honest and awesome pair of men !!! They could have easily charged us for our phone outlet issue but they didn’t and cleaned it for free and let us know how to avoid it occurring again

Bu
Review №72

Friendly, and professional customer service. Took a broken screen to them, they made it like it never happened! All within the hour. 👍

Sh
Review №73

I had broke the screen on my iPhone. They fixed it within the hour and I was a very happy patron.

Cr
Review №74

This place is amazing. Professional, fast, honest. Definitely would recommend.

Ke
Review №75

Great people! Honest and helpful.

Be
Review №76

Phone zone always takes care of me!! Unfortunately I’ve been in 3 times this year due to phone drops but they always have a quick turn around and decent prices!

Si
Review №77

Quick and friendly service! We can recommend Phone Zone in Tooele. Thank you, Mike!

Ri
Review №78

Beyond mobile is awesome they have helped me with all my problems with my family’s phones. Always a good deal and super quick. They even worked with me getting my daughter a phone.

Mi
Review №79

Great! Fixed my phone.

Ba
Review №80

They have taken care of me every time I need them too since I bought a phone from them.

Je
Review №81

Very helpful. Didnt feel like I was getting taken advantage of.

Br
Review №82

I write a ton. So here’s som genuine eye catching comments - then I’ll get into it.Amazing.Stress relieving.How’d I not know they existed?I dropped my two month old iPhone XR and was pretty mad at myself when the screen cracked and I couldn’t see a good half inch on the right hand side of the screen.I contacted Apple support, who recommend I leave my phone at a Best Buy for repair... for a month wait. And they said the repair itself could take 2-10 days. Okay. I can’t just buy a new phone after this one.That appointment was today, and after arriving to the Best Buy in South Salt Lake, standing in line, they told me they didn’t have the adhesive, and they’re going to need me to come back in TWO months from today. Would I like to schedule an appointment?This sounds incredibly naive, and maybe it is. But in my head, I thought big ol’ corporate Apple would help a guy out the best way possible. So. I called Apple support on my way home and scheduled another appointment in a week from now at another Best Buy. The tech DID advise me to call the day of, “just to check they have all the parts.”Well. That sucks. Out of curiosity, I Googled local places, saw this place first and thought it couldn’t hurt to call.Long story short (I had to remind myself this was a review), they fixed my iPhone TODAY, for LESS than what Apple/Best Buy wanted. I’m still a bit shocked, but AM typing this on my fixed phone.I definitely, DEFINITELY recommend this place for phone/iPad (tablet???) repairs. I have a broken iPad I’ve had for a year, so may visit again soon.

Ge
Review №83

Good place for cell phone needs. Took care of my concerns and I didnt feel ripped off.

L.
Review №84

Excellent service!

Jo
Review №85

Fantastic and prompt service!

Ky
Review №86

Great professional help

To
Review №87

Quick and easy!

Information
17 Photos
87 Comments
5 Rating
  • Address:1191 N Main St, Tooele, UT 84074, United States
  • Phone:+1 435-830-9664
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone charging station
  • Cell phone store
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
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