Sized my husbands wedding band down 4 sizes, kept the ring as stunning as when we first got it. Great prices, and quick turnaround.
I had a terrible service at Sheffield. I stop by J&W repair. The service was friendly and the job was done quickly
I’ve taken 9 watches for batteries and repair. They always do a great job.
I needed a necklace restrung and they did a beautiful job, in a timely manner, for a very reasonable fee. As a bonus, they’re all super nice. I highly recommend!
Walked in with a non working watch and in less than 10 min I was walking out with a working watch and a smile .
Honest, friendly and well trained. They will fix your Rolex or luxury watch. Highly recommend.
I went into this repair Jewelry and Watch repair shop because I needed my ring sized. The man behind the counter said he couldnt do it since it was gold Plated, but since I needed to go down in size he had a different solution. He put a ring Guard on the ring and charged me $21.00 for the little piece of metal. I told him that sounded expensive and he gave some B.S. answer, saying the cost of metal when up. I then called the Helzberg diamonds that was in the area and they said they would only charge me $5.99 for a ring guard. What a screw job by this little weasel of a jeweler. And before he sold me the overpriced ring guard we were talking about how Amazon and other online platforms are taking over the marketplace. Now this is one of the reasons why. People overpricing items believing that the person wont know any better. If you live near this business and need either jewelry a watch or a repair then I recommend another business. If these guys charge $21.00 for a simple ring Guard, Id be afraid to see what they charge for the much more expensive items.
They are very nice and helpful and they are really good. I love their watch battery program.
Rex was the MVP today in verifying a prospective watch I was looking to purchase from a private party. Granted in this case it was quite easy to determine said watch was a replica. He was happy to do it, you can see his passion is in watches and customer service. He has a great piece in his personal collection I am trying to persuade the wife in to getting me now instead. Great service, highly recommended.
Great service and professionalisms. Every time I walk-in I get their full attention and quick service. I had never left unhappy. Recommend 100%.
These people are wonderful! I always feel welcome and well taken care of when Im there. Ive brought many watches to them for repair or inspection and am always highly satisfied with their prices, service and knowledge. Its a little out of the way for me, but well worth it! Highly recommend!
Exceptional, quality, fast service. I’m so happy to have found such a skilled watchmaker locally. They will have much more business from me! They fixed my watch (keyless works misaligned) and pressure tested (waterproof test) which could only be done by a skilled professional. See you guys again soon!
They did a great job repairing my watch band. Very polite and friendly. I will return. Great prices on leather bands also.
Always friendly, always accommodating, always fast!! Thank you
I went in to get my phone screen fixed and it came out absolutely perfect. My girlfriend Alicia and I are always in here because they do the best job in Tucson! Thank you so much for the fix. You all are the best! 😀
Ill go nowhere else to have my wristwatches looked after. Expert, friendly, attentive service at competitive rates
I came to this business for my last time today. I went in on Thursday and they didn’t have any screens... at a phone screen fixing shop. I was assured that they would finish in 20 minutes when the screen came in on saturday(today). I paid a deposit and waited until Saturday. I went in at 4:05 pm and they said it would take 30. they didn’t finish with my phone until 4:55. 50 minutes. When I reminded the guy I he told me 20 minutes the last time, he laughed and asked if I was yelling. I wasn’t at all. No apology, no discount. I left and said thank you but I really should’ve refused to pay and taken my phone. I’m really disappointed, I’ve been coming here for years he past 5 years. I wouldn’t recommend this place to anyone.They give discounts to people who write good reviews. That’s why they have so many 5 stars. Don’t come here if you value your time because clearly, they don’t.
My husband took an Omega watch (that belonged to his father) to have a new battery placed in the watch. We have used this shop many times before and been extremely happy with them. Not the case for this particular experience. At no point in time did the shop give my husband an estimate of what the battery replacement would cost. So he was very surprised when they charged about 3x what had previously been paid for lifetime battery replacement in other watches. The first my husband knew of the cost was when he went to pick up the watch. He asked for explanation for the cost and was told that this cost is what they charged for batteries in high-end watches. BUT, that was not made clear when the watch was dropped off. He left the watch, so he could come back and talk to the owner....he came back three different times and received three different answers regarding why the high cost. The third time he finally got to speak to the owner, who proceeded to tell him that this was the charge and if he did not like, then he would remove the battery from the watch.So be warned, make sure even if work is for a battery replacement, get an estimate before proceeding.
Watch repair on two expensive watches an Omega Speedmaster Professional. Watch I used as a USAF pilot. Military M-65 autowind. Helpful staff. Good work.
Great service! I was impressed with the staff at this location and the quality of their repair was amazing. Not only was it quality work, but it was finished very quickly. Extremely happy and would definitely recommend.
Great customer service! They fixed the screen on my phone very quickly and it came out looking brand new. Friendly staff and excellent quality products. Highly recommend!
I always go here. Bought our wedding rings her. They know what they are talking about and excellent customer service. They are the best in town
I took a few pieces into to be repaired. David changed a clasp on my necklace and did a top notch job. David was very knowledgeable with everything I had questions about. He even showed me how to check if I had any stones loose and how to clean my jewelry in between professional cleanings. I will return with all my jewelry needs.
This is the only place I trust going to to get my phone fixed! They have never failed to fix my screen for me, and quickly too! Ive never waited longer then 45 minutes for my phone to be completely fixed. I highly recommend this place over the others places I know in Tucson that fix phone screens
They were super nice and fast; took 10-15 minutes to replace my destroyed iPhone 6 screen, and its as good as new. I bought a screen protector from them and they put it on for me (since applying sticky things properly is not my strong suit). And when I came back to tell them my front cameras pictures were hazy after theyd fixed the screen, they took my phone apart and cleaned off the excess glue that was interfering with the lens for free.Overall very kind and efficient; definitely the place to go.
Was unable to provide service requested. and refuses to issue refund for services not rendered. have to go to bank to demand charge back because these people are crooks
Did what I asked, for the price quoted and my rings look fabulous.
These guys were fast, friendly and did a great job of my wifes iPhone glass repair. They even had time to put a battery in my watch, all in under an hour! Good pricing and fast service, what more could you ask, Thanks guys.
They fixed the collars on great grandads wedding ring. Beautifully done.
Got my watch fixed right! No problems since.
Best place to get my screen or anything repaired! Quick and fast very friendly and and helpful got my phone back the same day! Highly recommend coming here and I plan on coming back with my wifes phone!
This the second time I have been here to get a iPhone screen replaced. The service has been amazing and my phone is repaired super quick. I tell people to come here to get their phones fixed.
I have taken watches, cell phones, and tablets there for repair. Rex does a great job
I had a wonderful experience at the jewelry and watch repair shop. It was very fast and all of the employees were very sweet.
Not pleased at all. Took a Breitling watch in for cleaning and new hands. Came back 3 weeks latter to have generic hands on the watch . Was told new handa were 85.00 dollars.I refused the watch and was then informed they only repaired watches and could not ger oem parts. Went on line ordered for 75.00 dollars here now with hands at 10:15 and they are not open. Sign states 10AM to 7:30 PM. Truly not all that professional, maybe nice but a joke.
Great, quick service and better pricing than the other repair shop in the mall. I would definitely recommend to anyone who has a broken screen!
Great work. Good prices, nice people.
Always nice to work with them. They have great service and the job is done well. I will always recommend them to friends and family
Awesome, very professional, for sure we will continue to come back and give them our busines.
Great and friendly staff. They were quick to fix my phone and iPad glass and replaced a watch battery. Great prices also.
Awesome service! Friendly staff fixed my destroyed iPhone 6 screen for a great price within 20-30 minutes!! Awesome awesome ❤️
Basic kiosk. Couldnt take a link off a bracelet.
Great service, gave my watch a new battery and made my phone screen look brand new. Great place to go for repairs!
Quality, fast service and better pricing than the other repair shop in the mall. I would definitely recommend to anyone who has a broken screen!
Great customer service! Great all around service! I will definitely bring my business back!
I had a wedding ring resized. The welcome, professionalism, and price were all exemplary. Highly recommend
Great experience! Very nice fast fix, no problems! Would recommend to a close friend
Terrible service. They were nice, but refused to fix my watch after the repair they did caused it to lose the seal and get water inside. Wanted to charge me an additional $28 to fix it when they caused the problem. Crooks! I would never trust them.
They were very helpful and friendly with a ton of knowledge about repairing my iPhone screen. I highly recommend them!
Old TAG Heuer ladies watch hadnt been worn or worked for about 6-7 years. Got a new battery and was out of there in 5 minutes. He stopped everything, took a look, replaced the battery, set the time/date and was very reasonable price.
It was a quick visit where the guy fixed my watch band and didnt charge me for things that we simple like bending some metal back into place, overall great, simple, fast.
Awesome awesome awesome !! If I could give them more then 5 stars I would ! Super cool ! Always helpful ! Took the time to help me with all the issues I was having with my phone ! If you ever need your screen replaced I highly suggest them !!
Been here twice once for my husband and the second was for me and my iPhone 6 I was scared that it wasnt going to be able to be fixed but they did it they were confident that it could be fixed without a doubt it was amazing that they could do so and quickly I was happy and very satisfied
Not open at 10am, I waited 20 before leaving. The prices are good.
Had my phone fixed and a week later while texting my screen cracked, I went in to see if someone would look at my phone and I explained what happened and the guy would not even take the time to look at my phone and told me they do not warranty and glass screens! There was a man and his son being helped in front of us and they were upset regarding a new screen they had replaced at this location also! Terrible customer service and our 90 dollars.
Awesome place for watch repair, watch battery for life, and screen protector for I phones, I recommend this place big time!!!
Anwar was amazing and repaired my watch within seconds! I drove across town to see him and Im SO happy I did!
Rex provided excellent customer service, went above and beyond what I needed and Ill only come to him for repairs from now on!
They fixed my phone in less than 20 minutes. The quality is amazing and I recommend this place to anyone
Love this place theyre so great and efficient, great customer service . Mack was great ! Did an amazing job !
Did a great job repairing the screen on my iPhone 6. Very much recommed them.
Super fast service. Quality work. Friendly staff!
Great store fixed my iphone 6 in 20 min and it looks brand new!
Ive come through the store multiple times to get my iphone screen replaced and these guys have by far the best prices and fastest service in town.
Best watch repair value and quantity om Tucson!
Lots of help here and fixed my iPhone screen quickly
Fast reliable service. Dave is awesome
It was fixed in very little time and it works great! Thank you!
Super speedy service, and EXCELLENT pricing on watch battery replacement!!!
Fixed iPhone 6 screen very good price and fast too!!! Check them out 😄
Fast in and out! Phone looks great
Excellent, speedy, and affordable service. Who could ask for more?
Thanks so much for your help Mack!!
Very fast, great people. Highly recommend!!!
Got my phone fixed it was awesome great service
Great service, great price...
Quick service and John was super nice!
I buy watch batteries there and have the shop install them (its difficult to do without a special tool).
Great place wonderful help
Super Fast service and done to perfection!
Come here for all my repairs! Great service!
Does anyone know about how much it would cost to fix the screen of the iPhone 4? If so please tell me
Great service, I had gotten my watch fixed here and needed to fix my phone so I came here!
They repaired my daughters iPhone 6 tonight and did a super job!! Thank you!!
Great customer service
This place is dope 👌🏻 go here to get your gadgets fixed!
Awesome fast and freindly.
Fast, helpful and reasonably priced!
Very helpful and fast.
Excellent, extremely quick service.
Super fast and cheap :)
Service was excellent
Mack was very helpful
Quick and easy!
Great service
Overpriced
Awesome service!!!
Excellent