Dulce is the best…. She is very knowledgeable about everything in the store…Debbie the store manager is delightful.
Cathy was super helpful and fun. Thanks, Cathy!
Great selection, awesome service!
Great customer service and knowledge of all products.
Regina gave amazing service...Highly knowledgeable, very humble, polite, very pleasant person...😎🌹
They colored matched me & patiently spent time helping me understand my receipt on a return exchange & purchase transaction.
I dont know whats up with that other review but I really like this place. The girls are friendly and they have higher end lines that I cant find at Sephora. Theyre also able to give me one on one time when I have questions, too.
The ladies are always super friendly and willing to help.
The manager in Dec 2017 at this location is absolutely unprofessional. After a system glitch were my card was charged but a receipt failed to print, she proceeded to accuse me of having a bad chip and magnetic strip because it wouldn’t accept a duplicate charge. Even after confirming with Citibank that the charge cleared, she refused to allow me to take my merchandise. I asked her to re-ring and recharge me a different amount and I would decline the first charge. It took her about a half hour to understand the concept with Citibank and her own Security helping her through the process. I would have walked out but it was Xmas eve and I needed the gifts.In my opinion, she does not represent your company well - I’ve been going to this location for 15 years and the rest of the staff are absolutely delightful.
Planet Beauty has a large selection of product and offer a reward program to help with discounts.Their sales people are friendly and willing to call out to find items needed. Their prices are high!
Cindy is absolutely wonderful. With her kind meaner and customer service experience she always is extremely helpful whenever I come to this Planet Beauty. She knows the products well as well as she knows what she is talking about in regards to skin care and hair care. She is very friendly and I enjoy talking to her every time I come so thank you Cindy for making your planet feed experience wonderful every time.Also I love the staff at this planet beauty; they have been doing such a wonderful job and I am extremely impressed; espically with Amalia! AMALIA (hopefully I got her name correctly spelled) has helped me with my sensitive skin and the issues I have been having with finding a great toner and a good regime to alternate with between eye creams and lotions.I really enjoy chatting with her and even wait if she is with someone else in order for me to be able to speak with her and get her input on my choices of product. thank you for such wonderful service, and for knowing the products you sell and also fo being so helpful! see you soon!
Very helpful & polite. Had everything I needed
Horrible service, they close before the posted time & are more concerned about going home early than selling products which keep them in business. Im never going there again.
Had the stuff that friend wanted to buy