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360 wireless Cell Phone Repair
1239 Pole Line Rd E #310b, Twin Falls, ID 83301, United States
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360 wireless Cell Phone Repair
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Ma
Review №1

This is a new business. Have had to visit here twice already. Quick, reasonable, explained issues. Would highly recommend this shop. Walk out of Verizon and go next door.

Gw
Review №2

Went into the store expecting to have to buy a new/used phone, as the home button was broken on mine. The assistant looked at my phone, by passed the home button and put it on my screen instead - instantly worked!!!! Love this place! I went somewhere else in town to see if they could fix it and they quoted me 219.00!!

Fa
Review №3

I had taken my phone to Phone fixation and Drake said it was not fixable. So I was going to Verizon to get a new one when I saw this next door and thought I would get a second opinion. Will fixed my phone in an hour. I am so grateful I really needed it.

Ch
Review №4

Fixed my phone in an hour while i was on my lunch break! Was $150 cheeper than everywhere i looked in town, and was treated with great customer service!

As
Review №5

I have been to 360 Wireless twice now. I have been impressed both times. I will definitely be going back. Highly recommend!

Su
Review №6

I took by phone in to see if I could sell it, I had tried to replace the battery and the cable was not connecting. I took it to a different repair place and was told it was damaged and could not be connected. They mentioned that I could take it to 360 cellular and possible get something for the screen and back that were in pristine condition. I took it in to 360 Cellular in Twin Falls, and told him what was going on. He told be it did not look damage and said he thought he could fix it. He went in the back and 10 minutes later he was back and had connected the battery cable for me and saved my phone. He could have offered me a bit for the phone and been ahead but he instead did what the other place could not do and fixed my phone, could not be happier. Superior service and great ethics as well.

Ch
Review №7

I have been paying $17.00 a month for insurance over 4 years. When my phones screen started to separate from the case, I filed a claim and was laughed at. Cancelled the $17.00 per month. Now what? Started looking for repair shops and came upon 360 Wireless. Made a phone call and the personnel was very friendly and knowledgeable. Undecided, a did some more investigating to decide whether to fix my old phone or bite the bullet and purchase a new phone. Another phone call to 360 Wireless. Again, nothing but courtesy and helpfulness. Beginning to think these guys are not real. Anyway, after about 5 phone calls (Im sure they were getting tired of me but still being nice) I decided to get an older, but new phone. Okay, now how do I get the new phone set up and copied from my old phone. Oh, I know: 360 Wireless. This time I physically went to the store and was greeted by Garrett H. He was very patient and in no time had my new phone up and running. What a pleasure! Putting the $17.00 per month in a safe spot and when my phone needs a repair, going to 360 Wireless. These guys are the BEST!!!!

Ju
Review №8

VERY knowledgeable in phone repair, decent prices, and always willing and working to make you, the customer, happy🙂 They also carry many phones, cases, accessories, etc. They even have a plan for phone financing. Highly recommend this place for all your technology needs👍

Je
Review №9

Friendly service, reasonable rates, and wick repairs. Dropped off my phone with a charging port issue and Joseph had me fixed up and ready to go in minutes. 360 Wireless also has a selection of phone cases, chargers, and used phones.

St
Review №10

Charged a much cheaper price then quoted from another repair place. Very quick. The phone had an issue after the repair that they fixed no charge no hassle.

Co
Review №11

Will at the Twin Falls location has fixed my phone screen numerous times and is always awesome to deal with and very helpful. Because of him, theyve earned my continued business and I wouldnt hesitate to recommend them to a friend!

Sh
Review №12

The guy is very knowledgeable and very nice. Definitely recommend this guy if you need anything fixed

Th
Review №13

I had a phone that was run over by a vehicle after falling off mine. I thought it was a lost cause to get any of my information off of it. Will had my phone for about 30 minutes, called and said he could pull the stuff off. The $60 I paid for the service was more than worth it. Thank you Will!!

Ga
Review №14

I got a phone battery replacement done there for my iphone XR and was very reasonably priced and was very quick about getting it done quickly! HIGHLY recommended!

De
Review №15

I went to pick up items Id ordered on Wish. The employee who helped me was friendly & happy to help.

Si
Review №16

Excellent friendly service, good prices, and very quick. Took my iPhone in with a shattered screen walked out with a new screen in under an hour. No surprise hidden fees and no pushy upselling. Very satisfied 10/10 would recommend! :)

Ch
Review №17

Thank you so much. Thanks for being patient and quick. Merry Christmas. Will was great

Ma
Review №18

Will was amazing! Had my battery replaced on my iPhone 6S and he said it would take about 30 minutes and he meant it. When I returned my phone was ready to go. Also, the price was cheaper than many other places I had called around to for the same service. I would recommend seeing Will for any of your phone needs. Great job!

Da
Review №19

I needed a battery replacement for my iPhone X. After Best Buy balked at touching my iPhone, the technician here took a quick look and said it would be running with a new battery in 30 minutes! Much faster and cheaper than buying a new phone! My phone recognizes a new quality battery and my phone is working well!

To
Review №20

I had questions about Wish and the delivery of packages from Wish, and what 360s part is. I can at least go there prepared now.

Ro
Review №21

I recommend this place as a last resort when you are about to replace your phone. My phone charging port became loose and I was thinking on replacing it. But before I took that decision to spend like 300 bucks on a new phone I took it to 360 wireless repair phone and the guy told me it was just dirty... He said that when the charging port becomes too dusty, makes it hard to charge and in rarely times, have to replace the entire charging port. He dust it off and my phone is charging again like when it was brand new....!!! No upsellings and honest, I highly recommend this repair shop before you give up trying to fix your phone and thinking on getting a new one..

Ch
Review №22

Could sell ice to a Eskimo! Great service and treats customers right! Will shows respect and makes you feel comfortable and you can trust them to fix your device.

Ke
Review №23

I had such a great experience with Will and Gio they weent way beyond there means to take care of me. Ii definitely would refer them to anyone !!!

Ke
Review №24

Will Bowser was very professional and helpful. I purchased a phone from him at the company location in Twin, and I somehow gave it issues. He offered a 90 day warranty. He actually fixed the issues I created within 30 mins. I purchased a case and new charger for such a low price. Great deal. My favorite phone by far so far. Anytime I need help or have a question hes the go to person. Thanks!!

An
Review №25

Very awesome giovanni was very helpful if i could give him more stars i would give him more

Sh
Review №26

I love 360 wireless! Went there to sell a phone and Will was very professional, courteous, and eager to help me. I will be a returning customer!

Ma
Review №27

Awesome place. Hot new phone and they transferred my stuff. Thank you

Sa
Review №28

Had some issues with my iPhone. I tried taking it to AT&T and calling apple support to which neither of them knew how to help. I saw the reviews online for this repair company and decided to give it a try. Definitely not disappointed. Nestor was awesome and fixed my phone in the time it took to go grab a bite to eat! Super nice staff and they clearly knew what they were doing unlike the manufacturer and the carrier. Also cost a lot less than anywhere else we looked. 10/10 Would recommend this place to anyone with phone troubles.

Al
Review №29

The amount of experience and professionalism I got from my visit there was amazing sometimes you go in asking for a simple replace screen or even help and they make you feel dumb not here there help I received from their representative Giovanni was great highly recommend

Th
Review №30

This was my second visit to the shop, the first one was an easy fix, just needed a cleaning. It was like 20 bucks and 10 minutes and my phone was working again!This time was more serious, a broken screen. But they got it done in an hour and I was able to buy an affordable protection plan to protect both phones now! Very pleased with every person Ive dealt with. Very knowledgeable and great customer service.Thank you!!!

Ma
Review №31

Will was so much help fixing my iPad I’m very great full for everything that he did to get it fixed.

ke
Review №32

New battery in 20 monutes. great price. will was very goood. thankyou.

Be
Review №33

I needed a replacement for my broken phone, but didnt want to pay full price for a new one. Will helped me choose a phone that worked for me. Would recommend.

Ed
Review №34

Will was great in explaining, repairing, and cost I would recommend to everyone

Jo
Review №35

Super fast and super friendly! My phone screen cracked and I thought I would have to buy a whole new phone but I stopped by to compare prices and I was VERY happy with the results. Joseph was very professional and his customer service was A+!!Definitely will recommend this place to EVERYONE because of him!!

An
Review №36

Getting my iPhones and iPads fixed had always been a challenge until I discovered this place they are very helpful and always happy to take care of my needs. Gio and Will are some of the best customer service I have ever experience any were I h e went hey made me feel wanted and glad to help me out. I fully endorse these guys for any phone or iPad repairs. Thank you guys

Co
Review №37

Will was great. Clear information and quick service. Thanks

Ke
Review №38

Gio is very professional and always helpful. I break my phone a lot and they dont charge me as much as my phone carrier does!

Gl
Review №39

I am writing an honest review so what happened to me does not happen to anyone else. Thursday August 8th at 11 a.m. I took 2 iPads into 360 wireless for broken screens. One was an iPad mini series 3 the other an iPad Air 2. The guy in the front took my iPads and had me stand there for at least 10 minutes putting in the model numbers of the iPads and ordering the parts. Finally he asked me to pay and I paid upfront and I was promised that my iPads would be done Friday August 7th by noon. Well at 3 p.m. the day I dropped them off, I got a call from the manger demanding $60 more and if I didn’t pay for me to come pick them up immediately. He had all kinds of arguments one was the iPad was an iPad Air 2 and they thought it was an iPad Air 1. How is that my fault? Another excuse he said to try to get more money was that they both needed LCD screens and they thought it only needed a digitizer screen replacement. I argued stating, the man at the front desk should have seen that and said it was going to be more since the beginning. I told him the iPads both turn on and function well. Why did it need an LCD screen? The only reason I wanted the iPads fixed was so my kids don’t get cut while using them. At the end of the conversation he said he would call back later. I called 15 minutes after and just told him I would be heading back to Twin Falls to pick up the iPads it was going to be a 45 minute drive for me, but I would be there. The manager then stated, “ No don’t come for them I talked to the store owner and we will fix the iPads. He isn’t happy about the price you paid but to keep you happy we will do it. The down side is we will not have your iPad ready for several days.” Well Saturday August 8th I get a call at 2:30 p.m. the iPads are done. I get to 360 wireless around 4:00 p.m. and another surprise surprise. The HOME buttons on both the iPads, that worked when I dropped of the iPads NO LONGER work on either of the two iPads. Yes they do turn on and function I guess but what bothers me is that the screens are lifted pretty bad on the sides. When I ask the guy at the front desk what happened he said it was my fault that the frame was super bent and that he doesn’t have super powers to know why the home button does not work even though it previously did. I told him I have paid to get screens changed on other iPads and on iPhones at other places and the HOME button always works afterwards. At the end of the day I know it’s my fault this is my PUNISHMENT for not paying the $60 more. The only thing I wish is that they would have said ahead of time so instead of spending that money to fix the iPads, I could have used that money to buy my babies a new one. Also why do they have to punish me for something that was not my fault? To save yourself the heartaches just avoid this place.

Li
Review №40

Will and Gio both extremely knowledgeable and helpful with my IPhone 8 problems. I will definitely use this business for all my mobile phone issues!! They were also very considerate in helping me understand what could be causing my phone problems. Two thumbs up for sure!!

Br
Review №41

Great place.to have Wish deliveries

Br
Review №42

Came in because something was wrong with my charging port. Nestor helped me out quickly and now Im super happy my phone can charge again. Thank you and highly recommend this place.

Su
Review №43

360 wireless they are the best I mean the best with a capital b e s t. They are helpful Beyond helpful oh, Im old I dont know much about phones but theyve been so helpful. They are very reasonable. Very personable all of them that you work with. You couldnt ask for more it goes beyond five stars. Try it out!

Te
Review №44

Thank you so much to the young man who helped me with my new phone. He was very courteous and efficient. When I asked questions, he didnt talk down to me or make me feel stupid. Thank you so much and God Bless!

Ju
Review №45

Awesome customer service.Will is so friendly and helpful! Thank you for the great service!

Ch
Review №46

Amazing service. It took 20 minutes for them to accomplish what the Verizon store next door couldn’t do in the 6 hours I spent there the day before. Giovanni is hands down the best.

Ki
Review №47

Such fast and friendly service. Highly recommend!

Ra
Review №48

I had water damage and brought my S9+ in today for repair. The tech got my phone working and I was able to get to my contact list. Great Service!!!

Ka
Review №49

Will hooked my fiancé and i up with two product red iPhones with a great price. Even put screen protectors on for us and got a steal on some cases. Really impressed and will definitely recommend and return in the future.

Rh
Review №50

Not much to say but quickly gave me my package

Co
Review №51

The reason i gave a two was because of how long it took to fi d my package sent from wish

Ke
Review №52

Great customer service, helpful staff who helped me weigh the costs/benefits of repairing vs replacing. They also have a better selection of accessories at cheaper prices than local cell phone stores.

Bo
Review №53

I purchased my red iPhone8 from here, they gave me a very very fair price on my old iPhone 7 and a even better deal on my iPhone8 recommend 200%

An
Review №54

I had broken my phone while passing through here for a night. I got recommended to go to 360 wireless and I’m glad I did as they were able to get my cell phone fixed in less than an hour. It was done before I finished my lunch next door. I would definitely use them again

Ti
Review №55

Always there when I need them. Same day service. Never had a bad experience.always feel welcome everytime I go there. I would highly recommend them for any of your phone service needs

Be
Review №56

Went in to get my AirPods and iPhone cleaned. Very reasonable price and they did an amazing job. I’ll definitely be going back to them when I need my stuff cleaned again.

Ni
Review №57

Nestor is most helpful and knowledgeable. He was able to set up my Google One account then back up everything on my phone. Thats three and a half years of data in 30 minutes. This process may have been short if my phone hadnt been soaked prior to my visit. ⭐⭐⭐⭐

Ri
Review №58

I busted the screen on my Samsung Note 8 and was almost ready to trade it in until I found out what it was worth with a broken screen. I heard about wireless 360 and found out they could replace my screen. After the awesome job Nestor in the Twin Falls store did for me, I have my new phone for a fraction of the cost. Thank you for the wonderful and very quick service.

Al
Review №59

If I could only give this place 0 stars. My husband died on Sept 9 of this year. Took my phone in because it had water damage from me jumping into the river after him. I wanted the pictures off of it. The dude charged me $50 to “look at it”. He said the motherboard was completely destroyed and suggested I recycled the phone. Kept my $50. The next day I decided to retrieve the parts to try somewhere else. Same guy was there. Reluctantly gave me the parts back. Thank god it was the correct parts, because I took it to a place in San Diego that diagnosed it for FREE and then got all the information off the motherboard for me. Awful service.

Ju
Review №60

Great place to buy a phone! Theyre so knowledgeable & youre in & out easy peasy. Thank you so much for making it so easy to buy a phone!!!

An
Review №61

Will B. is amazing and was very friendly. He replaced my IPhone 7 Plus screen in under and hour. Other places in Twin Fall quotes me up to $170.00. 360 replaced it for $119.00 before tax. Thank you 360 for keeping it classy!

Gi
Review №62

Came in and my ear piece speaker wasnt working. They gave me a basic cleaning and I can hear a lot better. Thank you Nestor for all your wonderful help.

hu
Review №63

Will is the sexiest man alive best rep ever

Ri
Review №64

Went to other stores unable to fix me fix my phone. Nestor and Giovanni had my phone repaired in 20 minutes new part. Great guys

Ra
Review №65

I received excellent customer service from Will today. I came in for a LCD replacement only to learn that it was the back-light and not fixable. He tried several screens before ultimately determining it wasnt the cause of my blank screen.Since the cost of a new phone was not in my budget, he helped me get a used replacement phone there in store. It saved me a lot of money and tears as I contemplating buying a new one or having to order a pre-owned one which I wouldnt have in time for important events tomorrow. He was patient, knowledgeable, and frank about things. He was friendly and eager to help. I appreciated the no-hype or gimmicks approach in getting me what I needed before the days end. Plus their prices on pre-owned phones easily rival those offered online so it made it all the easier to buy on the spot.Side note: I priced LCD replacements at other stores. These guys were cheaper by $15 and dont charge a dime unless they are able to fix the issue.

Cl
Review №66

Was super quick, and offered to clean my phone speaker first ($10) instead of replacing it completely. And it worked!! Quick and inexpensive!

Ch
Review №67

This place ROCKS!Nester was so patient with me & my old phone!I was happy to hear about their$50 Case/Screen Protector/1Screen Replacement Special & got my new phone set up on the plan!

Jo
Review №68

Needed to have my iPhone screen repaired. They were awesome to work with and very quick to get me up and running. Even helped me get a better cse and sceeen protector so I dont break it again.

Ma
Review №69

I was driving from Boise to jackpot nv and I broke my phone. These guys took my phone in had it back to me in 30 mins I know about them because they have a store in where I live and customer service is always great with this company. They treat you like a person. Thank you for fixing my phone so fast . Go here for great deals and service.

Gl
Review №70

I am so appreciative of the service I received. No on else was able to retrieve my information and switch it to my new phone. I will definitely use their services again.

Hu
Review №71

Incredibly quick. Once had to get the charging port on my phone fixed, and went to a different place. Took about a week to ship to boise and replace. This place took about an hour and fixed both a damaged charging port AND a destroyed screen! One of the best repair places.

Me
Review №72

Nestor was so very awesome and helpful getting my cell phone working correctly. Thank you ! Thank you for your great service!

Ka
Review №73

Very nice polite people work here! It’s a great place!

He
Review №74

Very friendly! Replaced my Galaxy note 8. They were the cheapest in town and they guarantee their work. Replaced my screen in the same day. Awesome place!!

Sa
Review №75

These guys were great! Bought protection for grandsons iPhone and when he dropped it and cracked the screen THEY TOOK CARE OF IT QUICKLY AND EASILY! Thanks Guys!!!

Ha
Review №76

Thank You for the expertise information! Will was very knowledgeable and saved me 2 hours waiting for my current phone carrier to answer my questions!! Thank You so much!!

Ma
Review №77

Nestor helped me with my phone and was very nice. Highly recommend for all cell phone needs.

Ma
Review №78

These guys got my iPhone 7 repaired in less then 30 mins super helpful and very friendly. I’d recommend anyone get their phone repaired here

Ka
Review №79

Came in because my phone wasnt working and Nestor got me all setup in less than 5 mins. Highly recommend coming here for all your cell phone needs.

Ja
Review №80

Great service will highly recommend!

Ch
Review №81

Nestor really went above and beyond to help me with my phone issues. Highly recommend him! Thx Antoniette

La
Review №82

Great experience here I was in town for a quick work trip and I broke my iPhone 6s these guys were able to get me fixed up in under an hour and were done by the time I was done with lunch. Amazing service

Ja
Review №83

This place saved me! I was passing back through on Memorial Day on my way home from camping. While I was up camping I had broken my apple iphone. These guys got my iPhone up and running in 30 minutes! Absolute life savers!

Mi
Review №84

Came in because my phone wasn’t working and Nestor got me up and going in a few minutes. Highly recommended.

Is
Review №85

Service was great. It only took 30 min to replace my phone screen and was reasonably priced.

No
Review №86

Mewe like both fellows was great honest and very caring. We appreciate them both josephNestor. Was great the best service we are not good with electronics.

Ph
Review №87

Joseph was patient with my whole process getting my new phone set up. Very polite and helpful! Will be back every time.

Da
Review №88

Had a great experience at your store. Joseph was quite knowledgeable. Answered all my questions.

Al
Review №89

These guys were great they fixed my apple iphone 7 in 30 minutes and it looks brand new!!

Se
Review №90

360 Wireless had great customer service, fixed my iPhone 7 Plus fast and the price was good! I had originally got my phone fixed thru PhoneFixation who did a terrible job twice and was more expensive than 360. 360 took the bad phone and made it great! The screen looks amazing now. I am definitely coming back here as I need to get my iPad fixed too. I am confident that they can take care of me!

Jo
Review №91

Fast and cheap phone repairs, plus cheaper used phones! Best place to go in the twin falls area!

ma
Review №92

Fantastic and I go to a member time there really

Ad
Review №93

Super fast and great service!! fixed my iphone 6s+ in an hour for only $95. way cheaper than anyone else in town!

Er
Review №94

Great customer service, great phones and great prices!

Jo
Review №95

Really good place to buy phones... have great experience love it

Mi
Review №96

Great service and prices! Phone screens to computers, they do AWESOME!!

Na
Review №97

Will was very quick and saved data that other places couldnt. Saved my neck

Do
Review №98

Nester is hella dope, wonderful customer service and was very knowledgeable about all the delicate intricacies of cell phone repairs!! Thank you bro!

Sk
Review №99

Best place by far to go for a used phone. Will gave me great service and a great deal!!

An
Review №100

Literally the best service I’ve gotten in town. Couldn’t be more happy with my new screen. Thanks Will!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1239 Pole Line Rd E #310b, Twin Falls, ID 83301, United States
  • Site:http://360-wireless.com/
  • Phone:+1 208-731-1322
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Mobile phone repair shop
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
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