Ive been researching and looking for my ideal Dream Car.. Ive had many vehicles over the years and I knew it was time for that one special car that just checks all the boxes. Finally went into GENESIS of Vancouver. They had the exact car I wanted. I test drove my 2022 Genesis G80 with both the Advanced and Prestige trim levels. Hands down!! more superior in looks, quality, fit and finish than its European rivals. As for my over all experience with purchasing. Scott did an amazing and thorough job of going over every aspect and pushing it through the process. I made it a point to be as prepared with all my info as I could be.. I would highly recommend GENESIS OF VANCOUVER ( PART OF Vancouver Hyundai Ford). One thing people dont realize... This is not your old Hyundai Genesis..Genesis is now very much its own entity and is making its name known.Oh, dont forget it also has one of the best warrentiesIn the industry! Why? Because they know how great thier product is and they stand behind it.

Gary and Jim were awesome to work with. Test drove my genesis on Tuesday and drove back to pick up my car on Friday. One of the most easiest car buying process I’ve ever had. Thank you guys and I will be recommending you to everyone!

Debbie Reeves is the only reason i keep coming backalways available and attentive to my needs

The only Genesis dealership in the Portland metropolitan area. These are very very nice cars. Come check one out you will fall in love.

Bought a Genesis on the 22nd of April and it is a beautiful car. tried to get connected to services but was unable to. They sent an email to one of the people living in my home but not to me saying they had the wrong email? I contacted my saleman who said he sent the right email and password. I tried contacting them but was told I would have to start over again. Today its May 3rd and problem still has not been solved. I looked at vehicle purchase disclosure and noticed they punched in the wrong email which I am quite sure was the root of the problem. I have spent and called to many people to get this problem solved and its still not solved. I would think the dealership would have helped take care of it but I have gotten no help. Its goes beyond this as since they have come up with two other emails for me according to the person I talked with?

I went to Genesis at Vancouver to get my first look at the new GV80 SUV and my opinion is WOW!I was offered a test drive and on that drive my salesman explain all the features that I expected and showed me more that I didnt.Jacob is a very knowledgeable young man and treated me a senior with the respect I need and took extra time make sure I understood everythingGreat experience.

Manager Debra is an asset to a great Genesis dealer who is committed to serving customers.

It was easy to go in and get out of the old car lease and step in to a new lease. Zero pressure and we cant say enough how nice the place was .

Service is fast, good and personnel are friendly.

We had an scheduled appointment on Sunday at 10:00M to take a test drive for the new 2021 GV80 prestige model. Prior to booking the appointment we had confirmed that the type and model that we wanted to test drive was available and we were told it was. We had booked our appointment at 10:00am which was the opening time for the dealership. We eagerly arrived 30mins. prior to our appointment/opening. Keep in mind we drove one and a half hours to get to the dealership. At 10, they promptly opened the dealership doors. we walked in and explained that we had an appointment at 10. apparently nobody was informed of our appointment. We proceeded to tell them that we were here to test drive the GV80 prestige model and they said it was sold and we could not test drive it. we then asked if we could at least see the inside. they agreed. we then asked if we could drive the advance model since it was not sold. Scott the salesman stated that if we were not going to buy it then he preferred that we did not drive it. We explained that we understood that the advance model had the smaller engine along with it not being the prestige interior but we still wanted to drive it. he walked away stating that he would have to go check so he went back inside the building and left us out side for almost 15 minutes. We decided to take off since he never returned.Honestly, we have never experienced such an arrogant attitude in a sales person before. We are a family that has driven and currently drives mid size luxury cars and we have never been treated so rudely. Genesis dealers are far and few between but we will with out a doubt will not be purchasing our GV80 from Genesis of Vancouver. I personally will drive as far as I need to to purchase it. Its unfortunate the our sales person Scott was not trained properly in how to treat a future Genesis customer. My family as well as my brothers family will be purchasing a GV80 prestige model in the near future and Scott our sales person along with the dealership that he works for lost out on a $144,000 dollar sale for two vehicles because we would never go back based on how we were treated.The only reason why im wasting my time in writing this review is that I do not want to see another prospective genesis buyer be treated so arrogantly. My recommendation would be to by pass Genesis of Vancouver all together and seek out Genesis of Bend or else where. Our voices and platforms such as this are our best defense to squash arrogant attitudes

If you want to trade your car in to try to purchase a car at Genesis of Vancouver, think twice. They offered me $7000 under low Kelley Blue Book value on mine. Dont waste your time!

Ask for Jake. Very informative and offered great advice.My experience was very smooth and enjoyable.

I never do these things, but I wanted to let you know about a man I worked with. His name is Mark Yarger. Let me start off by saying I’m a huge Blazers fan. When I showed up, the first thing that my sales consultant noticed was my Portland Trailblazers license plate. I got those so people could see them. It was a nice touch that he took notice. Anyway, Mark made me and my wife feel very welcomed right away. In the end, he was cordial and professional, and I wouldn’t have purchased my Genesis G80 Sport from anyone else!

This is the second car I’ve gotten from Mark Yarger, and I will be back in the future. Always an easy deal.

Wow, I called ahead and setup a test drive. When I arrived at the dealership I asked for the salesperson I had been in contact with. The person at the dealership said “you mean the internet sales guy?”I was led to the sales manager and was told, without apology, they had no one Genesis certified to give me a test drive.I explained to the sales manager that I had an appointment with Mike for a test drive. He said “Mike didn’t say anything and he’s not here. Genesis has rules.” Again, let me repeat, this was the sales manager.Hour of time wasted driving from PORTLAND at rush hour. Insulting. Frustrating. Embarrassing for the brand.Yuck; what if you bought a car from these people? What would the service be like after purchase???? I was beyond interested in purchasing one of these cars, but after being told to “come back tomorrow”, forget it.These are the people that give professional car sales folk a bad name.

Good service

Great service, Great cars ask for Aaron Newbill! ;D

Great to work with Gary Williams

Great service