I am in love with my new Miehle cordless vacuum!! It is exactly what I was looking for, and a beautiful and ergonomic design too. Jason was incredibly helpful and knowledgeable. This is a great little shop!
Jason was polite and professional. The technician did great work.. Never taken a vacuum in for repair before but I’m sure glad I did
After a not so pleasant experience at another vacuum shop, I finally found this company to repair my vacuum and not charge me an arm and a leg or trying to suggest that my vacuum is trash and push to buy a new one. They gave me options: to trade-in or to have it repaired. I chose to repair it this time because the price was reasonable but Ill surely use Red Vacuums again when Ill get tired of my old vacuum. I liked the open and fair communication. Not only they fixed it in a day, but they also figured out that it wasnt the motor, like I was told at the other store. It was the switch and the roller had to be replaced. This company deserves my business and Ill definitely be back.
Amazing service, Great people, reasonable prices!!They are knowledgeable, nice, courteous and not at all pushy.They help you find whats right for you and spend as much time as necessary to get everything done perfectly. I just bought a Miele Compact HomeCare vacuum from them and bags for a year. I will go back soon to service my old vacuum. :)
Red Vacuums in Vienna came highly recommended and it provided us with expert advise and the perfect vacuum to use on our stair runners. The store and its team went over and beyond in offering great service.
I went in told the sales man what I needed, right away he gave me options which made it easy. I bought a great vaccume for an amazing price. Really could not be happier.
Very knowledgeable about vacuum cleaners had items there that Dyson didnt have in Merrifield
I almost didnt recognize the store. It looks waaay better than before. Apparently its a new management. These guys are experts. They fixed my vacuum in one day. Fast and great service! Totally recommend it!
Great & Prompt service! Michael Bloomberg would love to provide the same to his hi-fi flock of consumers!
I got my Miele vacuum fixed the same day. That was fast! Im really pleased with with their service and highly recommend it.
The store is clean, the owners are polite and professional. They make buying a new Miele easy and enjoyable. Thank you.
Definitely visit if youre in the market for a quality vacuum. I came here looking for a specific Miele vacuum model. Jaz questioned why I was looking for that specific model and after listening to my requirements, he recommended an alternate Miele that had much more functional accessories and was cheaper to boot! Very impressed with their customer service.
Quick and professional service. Fixed my vacuum after it got beat up during a PCS.
I bought my Miele upright vacuum cleaner from this store in 2011.I just brought it in to check on a beater noise. Sharad Saini, owner, immediately looked at my vacuum and found the problem and fixed it quickly. The expense was very reasonable.This was outstanding customer service from a local Vienna, VA business.Ill be back!
There are at least two vacuum stores in Vienna. Our intent was to visit both of the looking for a portable vacuum to clean stairs and the car. We started with Red Vacuum as we have bought two previous Riccar Brilliance machines; one for our daughter. We have had for about 8 years. They are used a lot. One needed a minor repair covered under warranty, the 2nd works great, lasts a long time and all we have had to do is replace filters and bags.We had all but chosen this small Royal Pro-series when my wife spotted a Riccar SupraQuik. It had a power cord, you wear it over your shoulder and it had many more attachment plus all attachments are interchangeable with our other Riccar. It costs a little more but WE chose it, no salesman pressure to buy it (our salesperson was Sharad). To seal the deal, all Riccars are made in the USA. It was a done deal. As evidenced by this posting, we will use them again for other vacuum and vacuum supply needs.
My vacuum is all fixed thanks to RED