I ordered online and picked up at customer service desk inside. It requires ID to pick up your items but if u dont have your ID then make sure u at least have the card that u ordered with to pick up your items. Everything went smoothly and great customer care services. I actually got the item cheaper from ordering it online then what it would have cost to just buy it inside the store.
10/2021 had to buy new refrigerator. Sales person Jon was great. However delivery was horrible.Guy was rough, damaged my counter, have yet to hear from delivery outfit who delivered about damage.
Today wasnt great i was told I would get a gallon of the paint I needed for the price of a regular gallon. They were out of the gallon bases and I was told I would get 4 quarts for the price of 1 gallon since it wasnt my fault they were out of the gallons I needed but in the end I was ripped off and charged more than told. I was given a discount on the quarts but not what I was told which is frustrating knowing I cant depend on the word of anyone. So buyer beware I guess.
Very helpful associates, Serena and Deedee. Serena was very knowledgeable when we asked questions about the Receipt Saw and needed battery. Deedee was very knowledgeable in helping with the protection plan for the tool we purchased. Enjoy shopping The Home Depot in Parkersburg, WV. Will consider it again.
Order pallet of rubber mulch from home depot. This is what get after fifty some bags then the last 40 bags it a different color. Unfortunately you need come pick the bags if not this happens. I returned 26 bags hoping they have more to get but no. And I would have scope the I pour out to returner get credit. I was told someone will call me back but no phone call. I guess I will be doing business some where else.
Always has what I need in store. And if not can get it next day delivery.
Love home depot especially there paint section. I always let them put my paint in the computer with my phone number so if i ever need more they have it in file.
They were very helpful at telling us what other stores we could get a fridge at quicker.
Normally shop at a competitor because they were cheeper but, today I was impressed by the quality of the product and the quality of the service. You might want to give them a shot!
Very nice storeWell stocked and friendly staff
Excellent service and support. Well stocked with most common household needs.
Great store. Friendly associates. Always have what we need at a great price.
Great place for all your home improvement needs
Went to Lowes first and found they dont sell toilet bowels and toilet tanks separately! RIGHT! WHO WOULD HAVE THOUGHT??? BUR! Home Depot sells them separately for around 35.00 with my military discount and upfront disabled and purple heart veteran parking!!! Thank you Home Depot! On other big thing Home Depot had three registers open with live cashiers to use my veteran discount... Lowes had a line halfway around the store... No joke. One cashier! Almost all in line were veterans! Why cant they program the self checkout with a fingerprint checker or something if theyre so big on getting rid of cashiers??? Thanks again HOME Depot for easy fast checkout!!!
Always great fun other than when employees follow like your a thief if you dont get a cart.
This store is clean, organized and well stocked. I’m totally switching from Lowe’s. The only hang up is that Lowe’s stays open till ten and these guys only 9 and I do all my shopping from 9-10. Please extend hours!!
Great place for home improvement and building supplies.
Great friendly people with great fast service
Friendly service, excellent prices..
We shop there a lot thank you for the beautiful services and smiles.
Wish the store was larger so they could carry more things a contractor would need
Very friendly and knowledgeable staff.
When buying sets of tools you have to return the entire set to get ONE tool replaced!Was given a poor explanation as to why I could not return the ONE tool.They do not treat customers as they should be treated. I will definitely think twice before shopping here again.
People just need to learn how to do there jobs
Competitive prices, on siding and trim, pulled out with a truck load.
After shopping at Lowes, Home Depot puts them to shame. Shelves well stocked. Plenty of selection .
Best prices for appliances. My wife loves the garden center
Great employees and a great variety of tools. For the price of the HDX and ryobi which is their store brand items Ive always had great luck. Ive never had any issues while returning a item.
Friendly, helpful staff.
Nice very well kept friendly
Great! We had barely walked in the door when someone asked if there was anything they could help us with
Great remodeling things
Stood in appliances for over 30 min . Went to kitchen cabinets and same thing walked around and look for over 30 min. No help. Employees were sitting at desks. On their phone. Didnt even look up. I will be taking my business elsewhere. Where I can get waited on. When we were leaving went past service desk. And guess what they were on their phones too. Must be nice getting paid to play games on your phone.
Home depot has always been polite and helpful, no matter what my issues are.Great job!
Biased review: The crew is the best and they genuinely love working there and helping people.
First time back inside in over a year. Nearly everyone masked and all are helpful.
Jeremy in the appliance department is amazing. Highly recommend.
Good selection. Friendly employees, eager to help.
Good help for those who know what they are doing
Quick and painless. Found a firepit for my new yard and got out.
They had everything I was looking for, where as Lowes did NOT!
Great service, people ask may I help you with something, and mean it. Employees are knowledgeable about products and their location. Super place to shop.
Always someone there to help you. Clean
Not impressed with their lawn and garden. Flowers were dry almost dead
Bad attitude at the on line pick up desk. If you hate your job find someplace else to work.
I was really sleepy but its a great way to stay in shape!!n
Went in for a hose reel. They were out on the floor but up on the shelf there were huge boxes of them. Lindsay and Lindsey jumped righg in to get them down for us. It was a very tight fit for her to get the lift in there to get it down but they did it! Thank you so much!!! They should be acknowledged. Thanks girls. GIRL POWER!
Theyre very helpful and considerate when it comes to your needs .Always willing to help you find what youre looking for .
I went to get paint. I dont know how name but he was experienced and helpful. Best paint buying experience in a a few years.
Great store for items for home and home repair. Friendly and helpful staff. Overall good prices too.
The tile we wanted just happen to be on sale. All the supplies we needed to tile our bathroom under $200
Its a good store didnt have the color or screw head covers we was looking for but all In all good
Didnt get what I needed but the cashier was friendly and helpful.
Clean store and friendly/ helpful staff.
Store is great and the staff is very helpful and friendly. Big lines? Use self check out.
Good place to get tools for the job
Friendly, helpful, and affordable.
Great shopping experience and great service
Heather is an awesome employee, she went above and beyond to help me with getting a freezer..Free Delivery💯
Switching from mainly using lowes, to using home depot as my general home improvement store. Talked to a gentleman named Jon that immediately asked if I would like any help. He got me everything I needed and was very professional. Ill be back to see Jon in the future!
Found everything we needed, and a helpful and happy staff!!
Fast becoming our favorite!
Very clean and nice helpful people.
Was on hold for 23 minutes, just like in the store cant get anyone to help.
All the things you need to remodel your home.
Helpful and friendly staff, fair prices
Layout of of store is different but still a great store, slightly under staffed like alot of businesses in the area. I was there for SDS Plus bits and the selection was lacking compared to larger city THD but I purchased a bit I think will suffice. Only 1 cashier at checkout 😡.
Always a great place to go for everything thing I need to work on the house or outside. The employees are very nice and helpful. I have never had a bad experience at the HomeDepot in Vienna WV.
Had just want I needed and speedy service
Great service with helpful and resourceful staff with high quality products and are following all covid guidelines
To awhile to find employee, but was very helpful
4.8 They were very friendly and very helpful. They noticed when we needed assistance and gave it, and let us browse undisturbed.
Im starting to like Home Depot more than Lowes better selection Lumber is a little nicer
Helpful and friendly staff.
It was an absolute blessing. Home depot had the best fertilizer in stock the yellow bags of cow manure absolutley the best.. I went to so many other stores including Lowes and not 1 bag😞 at the other stores. And I got a good deal on their azealia plants 🤗
I had to drive here to get some lumber for my job. We live about two hours away in Ohio. I cannot say enough about how friendly the staff was, how clean the store was, the price of the product. Overall it was a phenomenal experience. Definitely different from anything we get here in central Ohio. Everybody was extremely helpful.
Employees are very nice and not a long line for checkout.
Vince was awesome. Nice guy. Took very good care of us. Thank you sir!
Gotta love Big Orange!
BEST PLACE EVER to get paint!!! Amazing color accuracy! BONUS: Summer, the AWESOME woman who works in paint is literally a paint genius!!!! I pass up 4 other places I could get paint just to get paint from Summer! You will be well prepared to start and complete your project in 1 trip! Shes totally the Queen of all things paint!
Cashier was very nice,prices were terrible.
Folks mostly didnt care if you were there or not. No one spoke, messed up cutting a 2x6 for me.
Well stocked and good service.
I always have a good shopping experience here. Its a large store of course which is good because theres always variety and a selection - - which sometimes makes it harder to know where to find things, but no worries theres an associate right now. Always very helpful.
It was like any other home Depot & hardware store. My mother and I liked that they had butterfly weed before another plant store that we like had them
I ordered a stove around Thanksgiving 2017, the man that I talked to when I ordered it was very friendly and helpful. That is the only good thing that came out of the experience. It was around Thanksgiving so it was going to take a little longer to receive at the store, I understand that and that was not a problem. The problem stated when the stove came into the store damaged. Things shift and sometimes break during shipping, I understand this as well, but what I dont understand is why nobody bothered to call me and inform me that my stove have to be reordered. Not only didnt the fail to call me about it, when I stopped in a week later to check and see if there was any progress the woman at customer service said that it should be there in a couple days, which I was ok with and went on my way. When I stop back in almost another week later and ask if it has come in and they failed to call me, a different woman at the customer service counter couldnt even find where it had been reordered, she said it would be at least another week before it would be there. So at this point, almost a month later, still no stove and being lied to about it being reordered, I asked for a refund to go somewhere that would actually want to sell me a stove. The woman was very nice about it and got my information to pass on to management so they could contact me about the problem, but wouldnt you know it, I never heard a word from them. I guess their phones only ring in and they cant dial out? I went to Sears and ordered my stove, I had it in my house installed in less than a week. Sears, of all places, delivered on their promise, something this Home Depot could not do. Long story short, if you want something from this location, hope they have it in stock.
Came here to find mulch and the people working here pointed me in the right way. Found what I was looking for and tried finding other tools....looks like I missed the time to grab them.Good prices and not as busy when I came in but the feel of the building being a warehouse was a toasty warm feel. Good on these chilly nights.
Had what I needed friendly person helped, got in and out quickly
Had the worst experience ever in the Parkersburg WV store. NO ONE knew what a floating deck was. One guy was clueless, the next said look on our phone to find it because he couldnt help, the last guy gave us tips on building then walked away without showing us where to get things. We left and went to our local Ace Hardware Store who helped us, actually did the math on everything we need, wrote it down then printed it out in under 10 mins.
Very helpful customer service. My go to for home improvements..
Not much for tool accessories but competitive. Not crowded either.
Grest sales and service, ran into a nice young man named Gunner, definitely employee of the year
Someone was right there to help me!!! He was really nice. He helped me with my garden needs.
Ive learned a lesson, Lowes is not the only game in town.
Looking buy a ride mower. The salesman was very helpful.
Employees were very friendly and helpful. Will go out of my way and pass up Lowes for Home Depot.