The salesman could have been more professional. It was obvious he saw me and did not want me to be in the dealership after I inquired about the Mercedes they have on the lot. I guess his computer screen was more important on a Saturday afternoon. When I asked for a test drive, he asked one of the gentleman from the back to ride with me, my wife and two kids during the test drive. He didnt even have the decency to showcase the vehicles they have. My wife wanted to check out TCAs inventory because she was quite impress with the C240. The test drive was okay, but I just could not get over the way the salesman treated me as a customer. Maybe he think I just wanted a joyride even though I was with my wife and two young daughters. Somehow I do not believe this is how you treat other customers. You should give everyone the same respect regardless of their nationality or the way they look. I hope this is not how TCA treat our local people.
Go see Ed at TCA Auto if you want a professional, no haggle car buying experience. They have an excellent selection of pre-owned luxury & economy cars at below market price. Tell your friends to see Ed too!
Forever grateful for Ed from Tca auto. He made my second car buying experience great and easy! Ask for Ed and you’ll get a great experience! Thanks again again for an easy and informational experience!
Great place to consider for your new vehicle needs. Edwil was a great person to work with. Very patient and answers all questions needed. I am an indecisive person and he did not seem one bit annoyed when I asked a million and one questions about different cars. Def would refer all my friends and family to Edwil!
Loved every minute of it. If you need a value car for your budget, Brandon and Edwil are your guys. Great selection of cars, and found just what I needed. This was my very first car purchase and they helped me out a lot. They have very great service and dont rush you into buying something you dont want. Very great with military as well; I would prefer that most military come here first. Better check out the inventory before all the cars are gone 😃
If you want a fast, friendly, and welcoming experience come to this location! I bought my SUV from Ed and he made everything stress-free from the test drive to driving off the lot. Thank you Ed!!!
Want to thank Edwil for helping me, he took a chance on me and I was able to get an suv. Such a cool and awesome person. Very patient and answers all questions. With me fixing/rebuilding my credit this will definitely help . Definitely would refer all my friends and family to Edwil! and to anyone who needs a car....----->Go see Edwill!Thanks Again my family and I appreciate it so much.
My wife and I went to TCA Auto yesterday to look at a car that they had advertised online and met there with Brandon. We test drove the car we went to see along with another that we saw there, and while we were considering the two cars we got a call from a friend who had been on the lookout for a car for us. Long story short, he ultimately came thru for us and got us fixed up.While I was happy with the deal that our friend made for us, I was a bit disappointed that we didn’t end up dealing with Brandon. Brandon and Ethan, who also worked with us, were both very helpful, up front, straightforward, and not the least bit pushy or high-pressured. They simply presented what they had and left us alone to consider our choices and the financing options Brandon presented. Meeting with them was very comfortable and relaxed and I really appreciated their honesty. Even though we didn’t end up doing a deal with them, I would highly recommend them based on our initial experience and they will be my first choice for any future car shopping.
Best car buying experience I have had to date! Came in looking for a car my mom could drive when she visits from the mainland. Edwill listened to what she needed in a car and never pushed me into a sale. When it came to price we didn’t have to play a bunch of games and agreed on a more than fair price easily. I was dreading having to go buy this car but Edwill made it fun. He was easy to deal with, knowledgeable, and listened to what I wanted instead of just trying to get a deal. Felt like he was actually concerned about my mom having a car she would like driving when she visits. There was another guy who helped me while there (his name started with an H) who was also great, but Edwill definitely was the one who made it happen. I had planned on going to a few more dealerships but it was such a great deal and easy process I didn’t see any reason to. Would recommend TCA Auto and Edwill to anyone and everyone. Thanks Edwill!!
Great customer service. We were looking for a second car at a reasonable price and the owner was able to take care of us. The purchase was fast and we didnt overpay.
Brandon was outstanding. Was able to put a deposit on a car from South Korea and when I arrived 2 weeks later, closed the deal and drove off in an hour. Nice work!!
The one man salesman and owner Jave, was awesome. Ive bought cars from big dealerships before and he made me and my nephew feel very welcome. He was honest and didnt try to add on anything that we didnt need. Very nice guy. I will refer him should anyone need a car. Support small local businesses!! Thank you so much Jave for making my nephews first time car buying experience, a great one!! He loves his car!!!😊😁
Brandon was very kind and patient. I sold him a vehicle and he went above and beyond to make me comfortable and get the job done. Thank you so much Brandon
Great service and upfront sale. No lies or scams. Great vehicles and great pricing.
Brandon was extremely pleasant to work with, he was very patient. This was my first car purchase from a dealership. I was in and out in an hour, he was very honest and quick. Definitely recommend.
Jave was awesome in helping us out!! It was quick and easy and very transparent. Very honest too. We ended up walking away with a van for the whole family at a terrific price.
These guys were super great, priced fair and worked with me to get everything done in less than 2 hours. Recommend this place for sure 🤙
First time car buyer, Jave made sure i had the best deals possible. Best customer service experience Ive had.
Just bought our truck today. Jave was amazing in helping us out. He gave us a great deal!!! My husband and I feel so comfortable dealing with him. His such a nice person. Definitely recommend to anyone ❤️
Brittney and Brandon are amazing!! I’ve been trying to sell my car for a while now, but the offers I’ve received just weren’t reasonable. I brought it to TCA Auto and was offered a generous amount. The paperwork was quick and easy. Brittney and Brandon are very professional and honest. I would highly recommend seeing them. I was so impressed with their services that I am currently in the process of selling my second car to them as well. Mahalo Britt and Brandon!!
Normally when going to a dealership you feel a ton of pressure to buy the car and all the add ons. I worked with Brandon and felt like I was dealing with a friend. He gave me his honest opinion about my new ride and didn’t sugarcoat anything. If anyone ever asks me where to buy a car I will definitely recommend TCA Auto because I appreciate their efficiency and honesty! Thanks Brandon!
TCA Was by far the best experience I had. Brandon was able to get me in and out of the dealership in less than an hour. It was really a non pressure dealership. I was very appreciative of how well I was taken cared of.
At TCA auto you will be fully assisted to find your dream car or the car within your budget. The Manager, Mr Jave Rosales and the staff are very accomodating and will extend all the needed assistance on your car buying experience. They will make it easy for any buyer to bring home your choice car .prices are very reasonable, affordable and they have great and outstanding after sales service. I recommend this auto shop for your car needs.
Brandon was very pleasant to work with. He was very honest and quick. I came in looking for a car. Felt no pressure and wasnt rushed. It was a really nice experience.
I had a very pleasant experience working with TCA Auto, specially Brandon. He was very honest, and kept everything simple. I didn’t spend all day at the dealership.
Jave is a really great salesman. Very friendly, helpful and transparent. He made working with a dealership very easy and would definitely recommend him to anyone looking for a good experience and car. Thanks Jave!
Everything was very quick and everyone there was incredibly helpful. My car was priced well below all the popular estimators as well! Brandon managed to get everything set in about 30 minutes. Completely eliminated the usual hassle of car buying. Would definitely recommend.
TCA was the best experience I had while car shopping. Brandon was very attentive, cooperative, and honest. Highly recommend!
Working with Chris was the best car experience I’ve ever had!We were introduced through a mutual friend because we wanted to sell my Toyota Tacoma and my wife’s Highlander before buying new cars.He contacted us promptly and was very interested in our prior car buying experiences, and what we wanted to accomplish. After some consideration he suggested that trading in our cars might work best for our situation. However, just to make sure, he also gave us fair bids on our cars, and even suggested using them to negotiate a better deal towards our purchases.Chris then contacted his classmate, the owner of one of the new car franchises, and introduced us to the General Sales Manager. We were treated very well, and ended up purchasing a both a brand new Honda Pilot Elite and an Odyssey Touring. The next day he even followed up with us to make sure the transaction went smoothly.We were totally blown away by the level of attention and service Chris provided especially because he didnt even purchase our vehicles.He emphasized that Hawaii is a small place and that we need to help each other out, and although he didnt get to buy our cars he hoped that we’ll send our friends and family to him in the future.Chris really treats you more like a friend than a customer, and we can’t thank him enough for the time and money he saved us in the car buying process.Thank you so much for the great help! We will definitely be sending more business to Chris and TCA Auto!
Highly recommend! Ask for Brandon. He is very honest and was very genuine. Their was no pressure to buy and I wasn’t stuck at the dealership all day. I would definitely recommend TCA Auto and Brandon.
Best car buying experience I’ve had! Jave went above and beyond and did everything in his power to allow me to purchase my dream car. Everything was smooth, easy, honest and professional! Jave made me feel like family! He gave me his honest opinions and never made me feel pressured or second guess my purchase. I would definitely recommend Jave from TCA Auto if anyone is in the market for your next vehicle!
I know Jave Rosales when I worked with him at another auto dealership. He always took really good care of his customers during and after the sales.
Jave is the most efficient and professional car salesman I have ever met. Normally a car buying experience is stressful and takes such a long time, after test driving 5 different cars I settled on my choice and I was only there for 3 hours and had such a pleasant time. I wasn’t familiar with some of the features and Jave was very patient and knowledgeable on showing me everything I needed to know. If I ever need another vehicle I definitely know that I’m coming back to TCA!
TCA Auto did such an awesome job at getting me a great car. Very understanding, helpful, and definitely family-friendly! Highly recommend and shout out to Jave for really taking care. Much aloha!
Brandon was amazing! The process was very smooth and easy. I did not feel pressured or forced to buy a vehicle. It was a very easy experience.
Brandon was extremely patient and a pleasure to work with. He surpassed my expectations of buying from a dealer. I wasnt there all day. The whole process literally took an hour. It was wonderful. Thank you to Brandon and TCA Auto
I am a repeat customer. Bought a car a year ago. Returned to buy another car mainly attributed to the no hassle and haggling experience. Brandon was so easy to deal with on both ocassions. Big kudos!!! He was very helpful in answering all my questions and showing the car. Very happy with the cars I bought and the customer service I received. I highly reccomend to check out TCA .
This place surpassed my expectations. Went above and beyond what I expected. I came in, and was out within 30-45 minutes. I wasnt here all day I didnt need to argue about price. Thank you Brandon and TCA for an amazing experience.
Purchased my car here! Jave made it such a smooth processed. So helpful and pleasant to do business with! Definitely recommend going to him if your looking for preowned cars!
My Boyfriend and I were a little skeptical at first, they share a store with a vapor store. We were blown away by the laid back chill experience Brandon gave us. He was very honest and easy to work with. Thank you Brandon for being different and not like most dealerships.
Brandon was extremely pleasant to work with. He was very kind and understanding. He didnt force me to buy he didnt oversell me. Best service by far
Excellent service! Jave is diligent, hard working, and honest. He goes above and beyond to meet the needs of his customers. I highly recommend him. We are enjoying our car.
Brandon, was very nice and genuine. We were in and out in 30 minutes. I was not expecting how easy and fast it would be. Brandon was great and I love my car
Brandon exceeded my expectations he was very honest and very fast. We wasted no time, and we’re in and out in an hour. Thank Brandon for everything!
Brandon was very patient and kind. There was no rush or feeling I must buy the car. The no pressure attitude they gave me is the reason I bought the car. I highly recommend Brandon and TCA Auto
I’d like to thank Brandon Enos for the very quick and easy service. Very helpful with a positive attitude!! Very fast and easy to buy, sell, and trade over at TCA. Recently I’ve got my third vehicle from TCA and no problems with any of them. I’d recommend Brandon to future clients.Rating: 5
It has been an amazing experience. Jave Rosales at TCA auto in Waipahu helped us a lot to purchase 2 vehicles. Gave us good rate and was willing to help us find a bank to finance.Highly recommend this place if you are looking for a vehicle.He even have us test drive both vehicles before we agreed in buying. There were no pressure at all.Hes friendly and courteous and explain every single paper we signed.
We bought a minivan from Jave at TCA Auto and got the best deal around. The vehicle is perfect and we are super happy with the whole sales process, Jave was honest and no pressure.I would recommend TCA Auto to everyone!
Couldn’t be any happier with my experience here at TCAauto. Sales manager Jave didn’t put any pressure on me, had me test drive the car by ourselves, was transparent all the way through the whole sales process and full tanked the car! I would be happy and glad to recommend anyone looking to buy a used car from him. Nothing but great service here!
Love this place! Bought a car from tca auto. I was greeted by Brandon. He was very friendly and honest. I will definitely be recommending this place to people. I wasn’t here all day like most dealerships. It was greatly appreciated because I wasn’t trying to spend all day at a dealership like I have previously.
I came in with my girlfriend to buy a Tacoma. I was blown away by the experience. We went to some other dealerships and the service at TCA was totally laid back and relaxing. Brandon gave us no pressure at all and was completely honest. He made the car buying experience completely easy. Thank you Brandon and TCA Auto.
I was a little worried at first. They share a shop with a vapor location. BUT! Brandon made everything easy and was fast with the process. I hate being at a dealership all day. I was only there for an hour and I left with a vehicle. Brandon was legit the best car salesman I ever worked with! Thank you TCA and Brandon.
Brandon and Chase provide nothing short of excellent customer service- they are very detailed in their work and cater to each customer and their set of needs making sure that each person gets the ideal experience suited to their means.We’ve constantly been in touch with them regarding current pricing for cars as well as options to trade in our vehicle and upgrade. By far the best in the business ! Will definitely be connecting with them again soon. I highly recommend seeing them before making any car purchases !!
Brandon and Chase are the best in the business! Theyre very efficient and stand true to their work. I really enjoyed working with them and appreciated how comfortable they make you feel, theyre not pushy. They knew all the facts and fell nothing short of amazing! I was very confident and happy with my purchase due to their help!
Jave... Professional, helpful, thorough, patient, kind. Buying experience, excellent! Thank you much for all your assistance. We will come back to see you on our next future purchase. 😀
Brandon was very awesome and so polite! I could not have asked for a better experience.
I had the greatest experience! Brandon was very welcoming, helpful and honest. So patient with helping me choose which car was the best for me and my lifestyle. Def recommend!
Brandon was awesome we were in n out in less than an hour. We didnt have to hassle and spend all day at a bigger dealership
Jave is the bomb!!! He was real personable and let me test drive with ease. I didn’t feel pressure to buy and I got a really good trade in value for the car. The process was quick and sweet. I highly recommend seeing Jave. He’ll hook you up!!!!
Brandon was great! We got everything done in an hour to an hour half. Absolutley amazing from a dealership!
Brandon was awesome and answered all of my questions and concerns. He made fhe process quick and easy we didnt spend a whole day at the dealership.
I bought a 2014 Mitsubishi Lancer Evolution from Tca Auto. Brandon was extremely helpful and nice. You could tell he was very honest and genuine. I was very worried at first because they share locations with a vape shop but Brandon made me feel very comfortable and welcomed. He didn’t force or pressure me into buying anything. I really appreciated that approach.
Brandon promised wed be out in 30-45 minutes and we bought a car in that time period. We werent here all day like a big dealership. Thank you so much Brandon
Worked with Brandon on trade in and getting into a newer car for my son. He was very responsive and had good suggestions when we ran into some hiccups financially. Every time we met him at TCA he was very friendly, helpful, and honest. If you want a good experience purchasing a car, consider these guys. It was actually a pleasure buying a car this time around and that experience is hard to find.
Bought a vehicle from this dealership I was a little skeptical at first but did they exceed my expectations. Brandon was beyond helpful and was very friendly. He was very honest and made the process very easy.
Jave is the person that helped me he is a great help and easy to talk to, great guy and help me a lot to get my first car. He has answers for all your questions and gets right back to you if he missed your call, straight up and honest person which helped a lot.
Awesome experience 10/10. Brandon was awesome and very patient I am a first time buyer. He made me feel very welcomed and comfortable.
Brandon was low-pressure, knowledgeable, and easy to work with. Thanks for the great service and follow-up support!
I was very pleased with my car buying experience. Brandon made everything very simple and easy. We weren’t at the dealership all day like the bigger dealerships.
Brandon is so laid back and relaxed that it makes buying a car a breeze.As I was new to the island (and the USA), Brandon, along with EJ and Jave, patiently answered all my questions and were open and honest.There was no pressure to buy and Brandon went out of his way to make sure I was completely comfortable with my purchase. I will not hesitate to purchase a car from Brandon and the team again.
Brandon was extremely helpful and honest. He made everything very simple. We were in and out in thirty minutes. Thats crazy compared to other dealerships
Amazing customer service! Affordable prices! If your looking to get a vehicle go to TCA Auto and ask for Chase. Super helpful. I would highly recommend this place. Thanks TCA Auto!
Brandon was extraordinary in helping me get into vehicle. He also cared about my safety, offering a mask to wear and hand sanitizer. Thank you so much Brandon and Tca Auto
Brandon was great! We needed to be out in a hour. We bought a car in 45 minutes. I was very impressed
Jave is very friendly and informative! Thank you for your help in my big purchase. He was not pressuring or pressing either to buy, he wanted to make sure that I loved the car before I buy it as I am the one who will own it and drive it! Thank you again Jave.
Had Jave help me today in getting my 2015 FRS. Everything went so smooth and he even helped me learn manual. It was a great first car buy experience and would definitely recommend them. They are honest and dont hide anything. Thanks Jave for making the process a lot easier and comfortable.
The service here was wonderful, Brandon made everything very easy and simple. We weren’t stuck there all day like other dealerships. Thank you Tca Auto and Brandon for the extraordinary service!
Thank you SO much to Brandon at TCA Auto! I was worried, being a first time buyer, but he made the whole process easy and as simple as possible. And it’s a plus that we almost have the same name. Thank you thank you thank you!! I’ll definitely be coming to you next time we need a new car. You’re the best!
This was probably one of the best car buying experiences that I’ve ever had. First off, I work a full time job so being able to do my deal via email from A to Z was so amazing! Not once did my salesman try to get me to come in and look at the inventory, I showed him the car that I was interested in and he never took his focus off of that. He was very clear in his emails, using wording and verbiage that I actually understood. There was a few different ways that I could approach this deal and if one didn’t work, my salesman would find another way to work the deal. They are a small dealership but that most definitely are helping people out BIG time. I would most definitely recommend this dealership to anyone who asks.
Before going to TCA Auto we went to a different dealership & had a bad experience. After that bad experience we went directly to see Chase and he was awesome throughout the whole process. I was being very particular about what I wanted, he was able to make that happen and was very patient and understanding with me while I kept throwing requests his way. If you’re looking for a truly decent place to buy a car this is where I would recommend you go. Chase didn’t try to rip me off or sell me on something that he knew I wasn’t interested in. I only came in with a general idea of what I wanted and he helped me narrow it down. I ended up purchasing a car from Chase & can honestly say that it was a smooth and pleasant process. Don’t waste your time going to other dealerships, if you’re looking for somewhere to go TCA is it.
Bought a vehicle from these guys and they exceeded my expectations. Brandon helped me get in and out of the dealership in 45 minutes. I was definitely happy with how quick and easy the process was. Instead of being there for hours like most dealerships. Thank you Brandon.
Bought my 2012 Camry from Brandon and TCA Auto. It was very welcoming and non pressure. I really appreciated the approach they had. I didn’t waste all day at the dealership and didn’t feel pressured one bit.
If I could give this place more than 5 stars I would, they deserve it. 10/10 place for me.Especially Brandon who helpedme 120% more in every way he could. My anxiety is always high when making decisions like these but Brandon made me feel comfortable which eased my anxiety a little bit. He was very honest and upfront. They have the best customer service. They dont hassle you like other places do when you buy a car. Very reliable!!! They listen to your needs and do their very best to give you the best deal. The process was fast and simple. I remember being at a dealership for hours when my mom looked for her car and I didnt want to experience that (It was horrible). But, not here it was in and out. Thank you TCA Auto!You all rock!!! If your looking for trust, a reliable car, great customer service this is the place right here! You will not regret it.Newest owner of a 2016 Kia Optima. My family is very happy.
Brandon was extremely helpful. He really made everything very easy. The process literally only took an hour. I would highly recommend brandon and tca auto to everyone
Definitely the best car buying experience I had. Brandon made the experience very easy. I was in and out in about 30 minutes. Getting a pre approval does help, but he made it easy and quick. Didn’t waste my day on a Sunday at a dealership. Thank you BRANDON
Worked with TCA auto a few times and each time awesome service and great deals/prices. Jave is great!
Jave provided me with amazing customer service! i had an excellent experience buing a car with him
Brandon was extremely helpful and honest. He was very up front and made everything easy and simple
This was by far the best car buying experience I’ve had. Brandon was very honest and nice from the beginning. He made sure I was comfortable with the process even offered me coffee.
Tca auto is so awesome. Jave is so helpful and he got us to leave with our new car within 3 hours! Thank you so much!
Brandon was very very genuine and quick we spent less than an hour here. Thank you so much
Awesome first car buying experience. Easy, only took fifteen to twenty minutes. Didn’t waste all day like most dealerships. Straight forward and honest.
Jave made it super easy! Me found us better rates for financig compared to the other dealership we went to. Will definitely send him all my friends and family. Ask for Jave, he knows a lot about financing.
TCA Auto exceeded my expectations. especially brandon he helped me get a 2016 WRX STI. the purchase took less than an hour. we werent stuck here all day and didnt feel forced or pressured. i highly recommend this dealership
If anybody wanna great price for great cars go see Jave, bradda went get me some great rates even though my credit is small kine shetty.
I was a little confused at first. There shop was connected to a vapor shop location. Jave made everything easy and fast for me. I hate being at a dealership all day; having car after car pushed on me and feeling like I’ll never leave. However, I was only there for a little over a hour and I left with a vehicle.
Ive been having car issues for the past couple weeks, finally decided I needed a new vehicle. Came here to see Jave, explained my situation and my needs. Jave got me hooked up with my new Elantra, love this car, love the service, and love the price. Thanks Jave!
Jave made my car buying experience fast and easy one of the best places to get a car
Definitely the best car buying experience I ever had. Brandon made everything quick and simple. It took less than an hour. That’s was absolutely amazing to me. Thank you Brandon and TCA Auto for my 2015 Nissan Rouge
Thank you to Brandon and TCA AUTO. They helped me get into a car in less than an hour. He made everything easy and simple.