Fairly fast but always friendly service!

How to pay my cell phone bill a good place

Staff is great but the US Cellular service is awful. I don’t have data on the east side of Watertown or on the outskirts of Watertown. If I wanted a weak signal, I would’ve stayed with Sprint and spend half as much money every month.

Logan was very, very helpful today! I purchased a new Samsung S9 today. My old phone was five years old and he was able to easily transfer all of my contacts, pictures, files, and information without missing a beat. Some of my information was encrypted and he was able to find a solution to transfer it. He wasnt going to back down from a challenge and satisfied me and his intellect. Thank you Logan for such a positive and enjoyable two hour process. Good luck to you Logan in all your future endeavors! He was also able to update our plan and save us $20+ per month!

First time at this location and Bronwyn was my sales person. She was friendly and went over and beyond. I’ll definitely return to this location when/if needed.

The staff was so helpful. They helped me with with all of my questions. Very knowledgeable!

David and Enedina were very helpful! David set me up with a new phone and made sure everything was taken care of. Strongly reccomend!

David, James, and Kyle are awesome!! I went in to get my screen protector replaced twice today and they were so friendly, very professional, and helpful with my questions I had!

Was just fine always helpful

Great experience. Tommy was amazing could not have asked for better service and treatment.Sylvia

Tim Y. was fabulous to work with. V et y knowledgeable, very professional, very personable.

Definitely not the place to buy a phone when switching from one provider to another. The person I dealt with didnt seem that interested in having my business - then started out laughing when I said I had received a flyer about a new free phone, didnt bother to explain where the high costs were coming from (my plan would have doubled from what I am currently paying) and did nothing to try and earn my business. I left without purchasing anything and am hoping to get better customer service at another U.S. Cellular store.

Great Service! Mackie was very helpful and very patient explaining my new phone. Thanks!

I went in to order the note 9 on August 13th it was available for preorder on August 10th. The lady I talked to didnt know I could preorder it yet. Until I grabbed a pamphlet off her desk that talked about preordering the note 8. She then called a manager to see if she could then had a personal conversation for 2 minutes about time off while the store is packed. This is the 5th time I have come to this store and this is the 1st time i have actually gotten what i wanted taken care of. I prefer the US cellular in Delafield better.

I forgot the Spanish girls name but she was awesome.

Go to corperate in Delafield, if you need anything major done. Bad experience, bought a new phone, found out I received a refurbished one. A person popped up on my new phone in an app. that I knew. Just lost my phone, went to Watertown store to see what they would be able to do to get all my contacts back and pictures if I were to get a replacement phone, they told me nothing .Sorry u lost everything. Went to Delafield, No problem, got everything back. Will never go back to Watertown store again. Very inexperienced.

Thomas made us feel very confident in our purchase. Thank you Thomas

The same salesman has been there helping us for many years! Great to see a friendly & familiar face when we need help with new phones!

The people here are amazing, I frequent Oconomowoc also! always helpful!

Jon is always very knowledgeable, helpful and always patient!😊

Very nice, the staff if excellent and helpful.

Very busy, understaffed. Ended up fixing my phone myself, talking with someone else waiting.

It was the worst visit I have ever had. Not only were we waiting for an hour they kept asking the new people that came in after us if they had a quick question and they would have them sit down at there station and none of the questions were resolved quick!!! I am now meeting with the manager tomorrow. This was completely unacceptable!!!!!

Nice but not helpful

Bought my latest Samsung S7 there for one reason: Jon Stark.

Great service and friendly associates.

Very nice people.

Everything was good

The young man was terrific

Slow help, not enough people

Very unhelpful

GOOD SERVICE

The reps were kind and patient, very good experience. They expressed concern for the community that I work for, church. Very good work and service, attention in Spanish. Sellers care about the Hispanic community.

The service is great