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Landmark Auto Sales
847 Lincoln Ave #4435, West Chester, PA 19380, United States
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Landmark Auto Sales
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Ho
Review №1

Clean cars and fair prices. Bought a 2012 VW Touareg from them. At the time of the sale the salesman told me they would inspect it and install new tires. When I went to pick up the car I noticed they only put 2 new tires on it. I said something to the salesman and was told the other 2 tires passed inspection. All 4 tires were worn the same so Im not sure why I was told that. A few days after getting the car there was a couple minor issues to take care of on the car which I will say they dealt with right away. At that time I mentioned the tire situation to the owner and was told he was going to talk to the salesman about it and call me back the next day. Still waiting on the call! Lesson learned! When they promise something, get it in writing!

Br
Review №2

Great working with Chris. He’s honest and trustworthy.

Ch
Review №3

Fantastic Used Auto sale company. I was able to sell my car quickly and without hassle and got the exact price I expected. Chris helped me out and was very professional.Would recommend to anyone needing a used car or selling used car.

Fr
Review №4

Landmark auto sales is very respectable and very professional dealer they how to treat there customers to full satisfaction would highly recommend all my friends and family to go get a vehicle from them thanks again for your service and I love my Rav4

Ka
Review №5

Hands down the easiest car purchase I have made. Easy to work with, not at all stressful and I left very happy with a new to me car! 10/10 recommend!

Ch
Review №6

Absolutely love the BMW I got from this place. Chris is more than amazing when it comes to making sure his customers are happy. He is real, not like a sales representative trying to sell u just anything. Goes out of his way to make sure you get what you want and you leave happy. Chris treats you like family and getting a loan felt so easy! Coming from someone who has been in retail management for over 28 years, I am more than happy making my purchase at Landmark Auto Sales. I highly recommend checking this place out when shopping for a car.CHRIS THANK YOU AGAIN FOR EVERYTHING 😉

Nu
Review №7

Awesome experience! I’m and out with my new car in no time. Thanks for the excellent service!

Re
Review №8

Amazing customer service, they went above and beyond to ensure the sale was smooth and accurate.Quality Cars!! Great prices!!I would recommend to anyone looking for a reliable and attractive car!!!I drove over 2 hours because Jim and Chris are that good!!

Ro
Review №9

Walked in and walked out with a car in under an hour and a half. Found exactly what we needed and they were exactly who we needed at that time. Thank you Jim and Chris for a great transaction.

ch
Review №10

Five stars all the way!Salesman Jim and owner Chris could not have been more helpful, knowledgeable, and professional.I love my new Honda Fit - and would not hesitate to buy again from Landmark.I’ll be sure to recommend them to any of my family and friends looking for a great quality vehicle at a stellar price.

na
Review №11

I have been to many dealership in the past month. And normally you can tell By the a person’s voice how they are going treat you just by hearing them. Let me say this,As soon as I called him (Chris) In the morning he picked and we just instantly clicked. And we were on the same page about the car I wanted. I drove 2 hrs just cause he gave me a good feeling and his attitude was just superb. Not only that but he even went the extra mile to get my paperwork ready and even spoke to my bank just for it to go smooth that way I didn’t have to do the footwork, cause he knew other things were going on and on top of that gave me a big discount at that. And actually took the time to hear me. He is someone I will consider to work with again going forward and also refer other people. It might be a drive from Baltimore. But for good An kind service I have no problem making that trip. Again, Thanks Chris!Best, Nadia

Je
Review №12

Chris and Jim as well as everyone else at Landmark are very kind, helpful, and actually pretty funny. From start to finish I was assisted and updated on my purchase. Being a family run small business, I was recommended to them by family and I encourage anyone wanting a no hassle vehicle purchase to call them first and support a small business. They communicated well and consistently, and I appreciated that and them and will return to buy another vehicle when I am in the market for one.

Me
Review №13

5 stars is not enough for this place. If you are looking For a great realizable car landmark auto is the place to go. As soon as you get there you don’t feel attacked by anyone trying to sell you a car or force you into one. I went to look at an Audi Q5 and loved it but needed to come back another day to purchase the vehicle. Jim was so kind and understanding. I was suppose to come in on a Saturday but things kept getting pushed back but he reassured me that it was fine and the car was mine not to worry and even asked if there was anything he could do to help speed up the process. Chris was also great at making me not feel bad when I did show up and was apologizing for not being able to make it on that Saturday. Both Chris and Jim are great genuine guys and I would 100% recommend landmark auto sales for your next vehicle!

Da
Review №14

We had a wonderful experience when buying our new vehicle a few months ago. Our salesman was wonderful, and we got a great deal on a car that we love. We got our last vehicle at a larger dealership, and we definitely preferred Landmark. I would recommend them to anyone who might prefer a more personal experience with someone that is knowledgeable about their vehicles, over dealing with a larger company that is maybe undertaking more than they can realistically handle.

Ja
Review №15

Jim and Chris are truly the best in the business. I was a first time buyer, I had little to no credit history so getting approved was definitely a challenge. Dealers say that can guarantee your approval, but Landmark ACTUALLY means it. After being denied and denied by other guaranteed approval places. I stumbled upon Landmark, and it just might be the best stumble Ive ever taken. I as pre-approved in just minutes, test driving vehicles the next day, and then driving off the lot in my first car about a week later. Landmark really does their part and I couldnt be more grateful. Hands down one of the best decisions Ive made. 5 Stars all the way around!

Ca
Review №16

Great experience doing business with Landmark that exceeded expectations! Owner Chris was very personable, responsive and followed through on everything that he said he would. Only mistake was not starting my car search here!

Ja
Review №17

Everything was quick, easy and affordable. The owner and salesman really have a great heart!

sa
Review №18

Simply put, the best place in all of West Chester to buy a car. You can clearly tell that everyone at Landmark cares about the vehicles they sell and the people that buy them. I have no complaints. Shoutout to Chris.

Ju
Review №19

Very awesome customer service. And all the car are amazing. When Im ready to purchase another vehicle Landmark is my choice.

Wo
Review №20

Where do I begin...? First, Im an out of state buyer. Im very specific when it comes to what I want and they had the car that Ive been scouring all of the united states for. Ive already done my research on the car so once I found out that they shipped, I got excited. I decided to shoot a text out and begin communication. Response was quick and precise, yet there was no pressure. Chris is pretty down to earth and knows his stuff. Even though Im all the way here in Michigan, it felt like I met with Chris face to face. Thats how thorough and in touch he is.Bottom line: The customer service and salesmenship is Top Notch. If Im ever back in the market for another vehicle, Ill be sure to check with Landmark Auto Sales first. Until then, Im more than loving my 2012 Audi A4 Quattro Prestige!!!Thanks again!!!

To
Review №21

Awesome car dealership. I Was handled with respect and care from the time of purchasing the 2010 Honda Accord Ex-L. Thank you guys for all the great service.

Me
Review №22

Chris was extremely helpful and personable. We got the deal done and I drove away with a great car.Thanks Chris, you were awesome 😎!

Ch
Review №23

Could not have asked for better service. Extremely professional and friendly business. I got exactly what I was looking for and would highly recommend anyone to buy from them.

Le
Review №24

Good people and great place to buy a car

Ro
Review №25

Very responsive, accurate, fair, and spot on customer service. I did the whole transaction contact free.I encourage folks to seriously consider Landmark for their next purchase.

St
Review №26

I never realized how easy it could be to find and purchase a reliable used car. Searching online, Landmark had the perfect car for me within a few minutes of search. Reserving the car for a test drive and getting credit approval took seconds on my computer.Landmark made the few necessary repairs in less than a day and the purchase was completed, all in less than 24 hours.Landmark also picked me up so I didnt have to rely on an Uber to pick up my new Mazda5. Best service I have ever had with a car agency. I highly recommend Landmark Auto to anyone looking for a good pre-owned car.

mi
Review №27

Was assisted by James and Chris. Great guys! Cars were clean and well maintained. Made buying options understandable and seemed to care about our pockets.

mi
Review №28

We just picked up a 2013 Ford Edge. The entire process was fast easy and rewarding. We got a really great car at a really great price. We were treated with respect. Chris worked diligently to get credit approval for my first time buyer/daughter. The thing I like best. No pressure. We will buy from Landmark again. Not only because of the reasons mentioned above but they are very fair and honest.

Sh
Review №29

We had a great experience this past week with Jim! We found a great car! We were traveling an hour to pick it up on Saturday morning and they came in a whole HOUR early to make sure we could attend previous plans. And when we got there the process was fast and easy and he already filled the tank and took It through the car wash! Excellent service all around!

Ry
Review №30

Took my niece here to purchase her first car and it was a wonderful experience. We were treated with respect and provided honest and complete information about the vehicle. Very pleased with the customer service and professionalism. Most importantly my niece is happy with her car!!!

Be
Review №31

Chris and his team were excellent to work with! They took their time with me and walked me through the cars in detail. Best car buying experience to date!

Za
Review №32

Got to work with Chris on buying a used Jeep. He was professional and worked with us to trade in our old car. Great people to work with, highly recommend them to anybody considering purchasing a used vehicle!

Mo
Review №33

We drove from Virginia to purchase of vehicle from this business and I would hands down do it again. They are kind, honest, and wonderful to work with!

Er
Review №34

At a time when life has become more difficult in almost every aspect, the people at Landmark Auto were very courteous, professional, and efficient. With their years if expertise, I was able to get the car I wanted with a deal I could comfortably manage. What a great Fathers Day present.

Do
Review №35

I bought a truck here today. I’ve never had a smoother experience buying a car. The owners and people who work here are the nicest people. They accommodate everything and really take care of you. They have great cars on the lot too, all are solid vehicles in great condition. I’ll send anyone I know looking for a car in west Chester there first. Thanks again!

Th
Review №36

I love the service, the man was so nice and Patient. Right when I got there I got to test drive the car with no problem. The process of buying the car was fast and calm. In and out. Thank you!!!

St
Review №37

Chris was amazing. So polite and patient. I recently bought a 2019 WRX STI from them, and they whole process was painless and fast! Dealerships are very intimidating to go to, Landmark made it easy and painless!

Co
Review №38

Good experience, people were welcoming good car

Br
Review №39

My Boyfriend Brian and I bought our 2010 Honda odyssey from Landmark and it was the best car buying experience for both of us! The 2 gentlemen that work there are very nice and worked with our schedule also allowed me to take the minivan to our mechanic to get checked out! We will be buying our next vehicle from Landmark

J
Review №40

If youre looking for vehicle, Landmark Auto Sales is the one of the best used cars lot around. I just purchased a beautiful 09 Honda Accord fully serviced and well kept. Chris made the entire deal extremely easy for me. His knowledge shows why his business is doing well. Please do not hesitate if you see any vehicle on his lot, because it wont be there long. Outstanding business and Im happy to be a customer!

As
Review №41

I called, a gentleman by the name Chris answered, asking what am I looking for As I was describing he apologetically interrupted saying that he has three customers in front of him, took down my info and said will call me back. I called again few days later, left a message with another guy for Chris, never received a call back EVER. I gave them one star for at least for picking up the phone both times.........but will never contact them, or refer them to anyone. I was actually referred by a coworker who bought a vehicle from them. But then again, they are just another mom-and-pop used car dealer around the corner, so, what better could you expect anyway.Last week we bought a vehicle from a VERY reputed dealer in Main Line.......and what a difference in professionalism, courtesy, and efficiency!!!

Ri
Review №42

Easy, no hassle transaction! Lee and Chris were great to deal with, and they made sure the vehicle was in top condition, including getting new tires and brake pads. Very satisfied with them, will definitely consider doing business with them again!

US
Review №43

All Dealerships (Stealerships) should be heavily Fined, imprisoned, & Forced out of BusinessThe Blatant Crimes need to be Stopped

Me
Review №44

Exceeded my expectations! The employees here are very friendly and knowledgeable, they know exactly what they’re talking about. I had a list of questions and they were able to answer every question with explanation, and had so much patience. They made the car buying process so easy, I didn’t think it was possible to buy a car without a headache! You can tell they truly value each and every customer! They make sure the cars they sell are reliable and going to last! It’s so hard to find a trusted used car dealership anymore, I am so happy I found landmark! I will definitely be recommending them to everyone! Thank you so much Chris and Jon!

Mi
Review №45

Chris and Jim where were the best experience I ever had buying a used car these guys were great they acted like they knew me for the last 20 years answered every question I had spend time with me and I appreciate it I go back in a heartbeat ❤️!

Im
Review №46

Just purchased my 4th car from landmark, this one for my son! My parents also purchased from landmark! Chris always treats us like family and shows us a wonderful experience

TH
Review №47

Jim and Christopher were outstanding. Integrity. Care. Supportive. Got a BadAss Kia Soul for an awesome deal. They were willing to work w me. I hope the vehicle is as outstanding as their customer service!

Ke
Review №48

I have been going to Landmark since 2010 and have purchased three vehicles from them. Two for me and one for my daughter. Chris and Lou are so great to work with. They’re fair, honest and have treated us like family from the moment we met. They have always put us in reliable, dependable vehicles at an affordable price. We appreciate them very much and won’t go anywhere else to buy our cars.

Ke
Review №49

Such a great place, excellent service, amazing customer service. I will always return and refer new customers to landmark. Best experience purchasing my car thank you

Do
Review №50

“I’ve sold 28 cars this month at this point you’d just be extra.” -Lee. (Salesman) After coming to him with concerns about a vehicle I test drove. I guess he had exceeded his goal for the month. Disappointed because Lee seemed like a nice guy only to be arrogant and pretty much tell me he didn’t care if he had my business. Congrats on the 28 cars Lee.

St
Review №51

Great dealership, Lee was amazing i suggest all people looking for a car and having problems with approvals to go and see Lee. He makes miracles happen and will do whatever it takes to make it happen, and is available for you after sale if anything goes wrong or you still have questions. Wish there was a option to give Lee a five star rating himself along with the dealership. Will be going back for my car needs in the future. Thanks Lee

TS
Review №52

Realistic pricing & honest business. I found a pristine one owner Honda Fit in the morning and had it in my driveway that night. Great selection of nicely priced quality vehicles and helped me out of a jam with my existing loan. Ask for Lee

Da
Review №53

Great Experience - Great Salesmen - Great PurchaseCouldnt be happier with my purchase - went in looking to test drive the car, Chris ended up giving me a deal I couldnt pass up. He answered all my questions and explained everything that I was signing. No hassles, no pressure to buy, simply a great experience and a great dealer. They value both their existing customers and their potential customers - and they live up to their reviews! If youre lucky enough to find a car you like on their lot, go talk to them - you wont be disappointed.

cr
Review №54

Lou was amazing. He made everything so easy and painless. When it comes to getting another car I will definitely go back. He has amazing cars for great prices. Thanks Lou.

Ma
Review №55

First class operation. You sold me a 97 ram 1500, 14 years ago. Towed everyday for about 3 years after that before upgrading to a larger truck . Clean truck used to start landscape business, No hiccups or surprises. Thank you!

An
Review №56

I have purchased multiple cars from Landmark and they have always been honest and professional.The service department is also second to none!I have also recommended Landmark to many of my friends and they have never been dissolved.AC

Jo
Review №57

Very good place to get a car. Very professional and honest staff. I never experienced such fast service.

Sh
Review №58

We were ready to settle on a vehicle when this dealership popped up with a car new to the market. I called and did some negotiating over the phone. Within a couple of hours we had arrived at the dealership. We met Chris, Lee and John who were all very friendly and accommodating. Since the car had just been acquired by Chris it was not on the lot, but had gone to be inspected, so we had some time to spend with the guys. We had a great conversation and learned about each other. These guys are down to earth. We saw customer come and go and each was treated with respect. Chris didnt pull any punches and was truthful even if it didnt sound like the best sales technique. We left with a beautiful GMC Yukon we had been looking for for about 2 months. Chris provided a 3 month, 3000 mile warranty. He made sure that when we left we were completely satisfied. Ill go as far to say that he went above and beyond what Ive come to expect from a car dealership. When we left we had a great respect for Chis and his approach towards his customers. He calls his customers family and I believe he feels that way. I would send anyone to him.

Pa
Review №59

My husband and I have bought 4 cars from Chris and Lou since 2005. These guys know how to treat customers like people with respect, professionalisms, honesty and treated us like family. We also took our cars to their service department for oil changes and any repairs and even the staff there treated us the same. Our last car purchase from Landmark was in 2014 before we moved to Florida. We started car shopping 6 months ago here in Florida, and because Chris and Lou have raised the bar and exceeded our expectations, we have not been able to find any auto sales place we can compare to Landmark or complete a deal with.My husband and I will be going to back to Pennsylvania in March to buy a car from Landmark and see Chris and Lou. Well worth the drive and time.

Ki
Review №60

This place is great! Lee was so helpful with us guided us thru the whole process. Fast & easy. Thank you so much Lee we will deff be coming back for another car!

We
Review №61

What can I say. Chris at Landmark made it happen. Not only did he make the car buying easy and straightforward, there was an issue with the brakes afterward (that they weren’t aware of) and Chris did everything humanly possible to try to resolve it. And when it was diagnosed he even paid for it. Thanks Chris and Landmark. This is truly a hidden gem of a used car dealer.

je
Review №62

I just bought a great car from Landmark Auto Sales, they went out of there way to find and locate, what I was looking for 2003 BMW 330CI.they offered me the best Finance options, the staff was super friendly, offered me a ride from my house to come pick up the car.Chris and Dave made me feel like I knew them for years.

Li
Review №63

I just recently bought a Nissan Rogue and cant be happier. Not just with the quality of the vehicle but how well I was treated. If you are looking to purchase a vehicle, go see these guys! They are fair, helpful and have great vehicles on their lot!

mi
Review №64

Try hard to make the sale. Had financing done in minutes and the salesperson even delivered the car.....an hour away. Dedication! Would def. Purchace a car again from Landmark. The car i bought is perfect!

Mi
Review №65

Amazing customer service. The car is beautiful and in perfect condition. Chris Frignito was honest and I will be back!!!

Vi
Review №66

Chris is the absolute best!

an
Review №67

I have never been happier with my experience at a dealership. The process was quick and easy. I immediately knew I made the right choice. Me and my family will only buy cars if they come from Landmark .

Na
Review №68

Ive bought 2 cars from them . They are the best.

Pa
Review №69

Thank you to Chris and Dave! Exceptional service, felt very comfortable dealing with Landmark! Couldnt be any more happier with my Grand Cherokee!

l.
Review №70

Chris helped me out loads and the customer service from this dealer is amazing. I will be back in the future when I need another vehicle!

An
Review №71

I keep getting all these fake credit approvals in the mail to “Use my tax refund today -and drive home your new vehicle” A year after I purchased a car.Impossible for an approval to be still current thirteen months after I was there.Within thirteen months, Car needed fuel pump, timing tensioner, fuel tank, fuel pump, and a radiator fan.Edit- Has nothing to do with Disgruntled employee.Don’t give tax checks !Still showed up on my loan!Kept money from bank and sent my check in to state.Double hit me for taxes!

Ch
Review №72

Buyer BEWARE. This is your typical shady used car lot. Liars everywhere. I saw a Toyota for a decent price so I inquired. The sleezy salesman (David) began with his lies. I asked him how many owners, he said 1 owner. I asked for the car fax then he began back pedaling. Turned out it has 4 owners. I asked any accidents he said no, again that was a lie. I asked who fixed the damage, they said they did themselves. The damage was reported over a year ago, and the car has only been on their lot for a few days. After the test drive I told them I liked the truck, then he raised the price $3-4K over what was advertised. I walked.

Ha
Review №73

Great people, Great deals, and Great cars! Very helpful and reliable people, I recently bought a Lexus and its amazing. This place is fair and will not disappoint

os
Review №74

Horrible experience with this dealership! About several months ago I was looking for an suv for my family ended up here. After buying the suv the next day check engine light comes on I take it to auto zone to get a diagnostic and it comes back to need a Catalac converter. I call Chris’s Helper and they tell me they will take care of it to bring it up so I was okay cool I’ll bring it to them within that week as I’m over a hour away from them, they keep the suv for about a couple of days call me to pick it up and say they did a “oil treatment tuneup”?? So check engine light was off I figured hey where good. Next couple days check engine light comes back on I take it back to auto zone they hook it up same code came back that it needed a catilac converter so I’ll call them back up and explain hey the light back on same diagnostic came back like are you guys going to fix the cat? Chris the owner gave me the run around 5 times I took the truck to them to fix now I live over an hour away this guy made me come 5 different times to avoid doing the cat until he seen me about to snap because he knew I could see thru the bull he was trying to tell me. Not only was it an inconvenience for me to have to drive there after work 5 different times he told me “sometimes autozone mis-diagnosed cars” ?? Which I never heard of that, when he said that I knew right than and there this dealership if corrupt they will do anything to sale a car. Long story short I now had the truck under 8 months and it’s leaking oil and in the process of a lemon law talks. I ADVICE DO NOT BUY FROM THIS DEALER, NOT HONEST AND WILL TELL YOU ANYTHING TO MAKE YOU BUY OFF THEM! People deserve reliable cars not lemons!

Ti
Review №75

My boyfriend and i were completely ripped off by this car lot. not even a month after we purchased our vehicle from them, it broke down. we had to pay to have it towed to their mechanics because we had a 3 month warranty. their mechanics said they couldnt find anything wrong with it and a week later it was broken down again. my boyfriend had to buy and fix the water pump that was blown himself and now the transmission light is on. the amount of money we are paying for this lemon is ridiculous. it would be a good price if the vehicle wasnt completely shot, but the amount of money its going to cost in repairs to keep it running is going to ruin the next couple years of our lives. and these men sold us this piece of crap knowing that we will be driving around with an infant. i would never recommend doing business with them.

Me
Review №76

Have purchased 3 vehicles from Landmark. Great people and great service

Mi
Review №77

Had a good time buy a truck from there.. reliable reliable vehicles

Ma
Review №78

Great guys, great place to buy a car from.

Jo
Review №79

This place sold my 19 year old daughter, a first time car buyer, a car in the winter and intentionally did not disclose a known heater problem. He said he knew about it and was not obligated to disclose that information. Reprehensible? Yes. Unethical, immoral? Yup. Illegal? It should be. Did not offer to rectify the problem.

Al
Review №80

Great service, Bob is great! I bought my 2008 XL Ford Escape here about 3 months ago & I love it!

Ni
Review №81

Good place to get a car Lee is awesome

Fa
Review №82

Nice people, especially Chris he gave me great deal and was super nice out the transactionFatima Barrie

Jo
Review №83

Very nice place to do business.

Ji
Review №84

I ve never felt so ripped off!Bought an 05 Element - was told it had a clear car fax. My 5.5 hours under the hood told me otherwise. There was a kink in the radiator support, the driver light is out of wack (and broken) and the space between the hood and the fender is off.A week after purchase - just before the Lehigh tunnel, battery light comes on. Alternator is dead. $300 tow job home, $300 new alternator, 5.5 hours replacing said alternator.Before I got the car, I had it looked over by a mechanic friend, $1,000 worth of work needed to the car. I ve done some (wouldn t trust their mechanics or certification). Now I find out it needs a differential oil change, no big deal for a DIY person, but more than I wanted to do to a car a month into owning it. Have changed front and rear sway bar links, motor mounts and dash lights - stuff their qualified mechanics should have seen.Missing a second key and fob - at least $300 from a dealer. They never disclosed that until all the papers were signed.They offered me free inspection for as long as I have the car -(before I said I would take the car as is) - yeah, to whack me with a $1000 bill when I come in a year from now - no thanks!Little things and inconveniences add up quick.

Ja
Review №85

I like this place because the people I so much good they can help you to get what you want

in
Review №86

Very Good Dealership

De
Review №87

Very professional atmosphere

Information
6 Photos
87 Comments
4.4 Rating
  • Address:847 Lincoln Ave #4435, West Chester, PA 19380, United States
  • Site:http://landmarkautosales.com/
  • Phone:+1 610-738-0970
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–3PM
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