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Piazza Hyundai of West Chester
1360 Wilmington Pike, West Chester, PA 19382, United States
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Piazza Hyundai of West Chester
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Kr
Review №1

Jodi Matheson and Kevin Penny were the dream team to work with at Piazza Hyundai of West Chester! With limited time to search for a new car, Jodi listened to all of my needs, found me the perfect car to test drive, and Kevin was waiting for me to arrive at the Dealership with the car ready & the answers to all of my questions! Easiest and most relaxed car purchase EVER!

Da
Review №2

Kevin Penny was awesome, he got me what l wanted. We were in and out in no time and informed me everything about the brand new car l bought. It was a great experience and will be back when its time to trade in. I recommend Piazza Hyundai for your next purchase.

Mo
Review №3

They are not your classic car dealers, I didnt feel any pressure whatsoever and everyone was extremely nice and knowledgeable. I love my 2022 Kona and if I need another vehicle, I will be returning to work with the staff here. I am also recommending them to everyone I know.

Ro
Review №4

Had a great experience! I found exactly what I was looking for and the buying process went very smoothly. Everyone I spoke too was awesome as well. Thanks again!

Mi
Review №5

Immediately greeted by helpful sales personnel who directed me to a low mileage lightly used car for under 260 a month. Very professional and was out the door with a car in under an hour. Will definitely be coming back for our next car. Kevin Penny gets 5 stars as a sales rep!

Lu
Review №6

I gave it 4 stars as there is always room for improvement. For the most part I had a good experience in buying my new 2022 Sonata sel plus. I had been looking for at least 3-4 months so by then I knew what I wanted and as it happened I finally lucked out with this dealership having exactly it. My sales person was Chris Schechterly was very nice, patient, and did not pressure me at all, went over the car details, The process in buying was not as long as I thought it would be, it went pretty quick & efficient. My car was delivered to me the next day to my home by Chris and again he went over everything about the car. I recommend this dealership and to see Chris Schechterly he will take good care of you.

Ol
Review №7

Recently bought a car here! Everything was super easy and staff was super friendly including Ron, Laura, John, and the guy at the front desk. Pricing was very good! Love my new car thanks for the help!

Ne
Review №8

I recently purchased a Hyundai Palisade from Chris Schechterly and Im over the moon in love with it. The car is awesome but I have to say Chris knowledge about it was what sealed the deal.

Ca
Review №9

Great salesmanship and the dealership was quite welcoming and friendly. I’m glad I’d made the purchase for the GV70. Great vehicle.

Ma
Review №10

Thank you Ron Homnack for the wonderful service, my husband is so happy with the new Hyundai Palisade, and Ron was so patient and helpful.

An
Review №11

Traded in my car with Ron, who was efficient, and professional.Finances were handled by Kevin, again, professional and polite.In less than 90 mins, everything was completed.Picked up with Stefan, who was friendly and helpful removing my transponder.Nice place to buy a car, fair and not intimidating.Good job guys.Thank you.

Ja
Review №12

Hands down the best car buying experience Ive had! Id give more stars if I could. The entire staff was kind and attentive and at no time was I pressured into making a purchase. Ron, Sam and Laura were all very polite and I felt like they appreciated my business. They actually made it a point to try to get me to save money instead of upcharging. I recommend visiting them even if youre considering buying a vehicle.

He
Review №13

We live close to 2 hours away from this dealership and I would drive here again if it meant Id get to work with Ron!! He is the best and made everything so easy. He listened to what my fiancee and I wanted and what was most important for us and worked with us to make sure our experience was perfect. So happy I made the switch to Hyundai, I love my new car!

Ka
Review №14

My fiancé and I have never had a good car buying experience until we walked on the lot of Piazza Hyundai of West Chester. We fell in love with this car as soon as we saw it on the lot and the test drive just sealed the deal for us. Of course we were hesitant to start working on the logistics and paperwork because of how awful previous car buying experiences have been for us, but our salesman Kevin was so helpful and explained everything to us in detail and made the process so easy! When it came time to start getting into the financial part of the deal, Laura broke everything down for us and made it all very easy to understand! Everyone in the business was so kind and helpful and really put us and what we needed first. I will definitely be going back here for any future car purchases and I always highly recommend them to family, friends, and coworkers! Keep up the great work!

Ch
Review №15

I recently bought a 21’ Hyundai Sonata N Line. I went in expecting to put up a fight but everything down to the detail in how they made me feel welcomed was amazing. I called before hand they had the car ready for me to drive as soon as I arrived. Didn’t hassle me on financing. Was probably the quickest and most comforting car buying experience I’ve ever had. Honestly it was so nice and refreshing.

st
Review №16

I worked with Ron to trade in my old Hyundai Elantra for a new Tucson hybrid (impossible to find). Piazza is by no means the closest Hyundai dealer closest to me but after communicating with Ron I knew they would treat me like a person and not just a wallet. The experience was super easy and straight forward. I highly recommend seeing Ron or going to Piazza in general if you’re looking for your next Hyundai.

Am
Review №17

We had a great experience. John, Jodi, Lauren and the rest of the staff went out of their way to make sure we got what we wanted and it was hassle free. I hate buying a car but they made it a quick and painless and we were very happy with the deal that we got. Will definitely be a repeat customer.

La
Review №18

Very happy with my purchase. Hakan helped me and I would highly recommend him to assist you as well. He took the time needed to explain everything. Great experience overall at Piazza Hyundai of West Chester!

Ke
Review №19

I had the best experience ever at Piazza Hyundai. My car got floated with hurricane Ida and went total lost. There was no car available for me every I go or no matter how hard I try until I met Hakan at that place. He was so helpful, so nice and so easy to talk to. That day I left the place with a car and a very good deal. I’ll sure be back in that place !!!! That was an unforgettable experience for me thanks to Hakan! Thank you Hakan and God bless you 🙏🏽

Jo
Review №20

Best car experience ever! John Donnell could not have been more knowledgeable or more helpful. Every dealing we have had at Piazza has been awesome! Thank you!

Li
Review №21

John was the greatest!! Patient and kind. Excellent salesman, excellent finance, excellent all the way around. I didn’t waste my time or theirs. It was my pleasure to purchase a vehicle.I highly recommend Piazza Hyundai of West Chester! Ask for John!

El
Review №22

Great experience ! The staff was very welcoming and answered every question I had. They wanted to make sure I was comfortable with my choice and knew all the ins and outs of the process! I want to specifically thank Ron Homnack, he was my sales consultant. A great guy, and very respectful!

To
Review №23

Excellent sales experience, friendly staff, process was easy and painless and most of all the deal was good for the times we are in

Me
Review №24

We had the greatest experience! Dan, Sam, and Ron made our purchase simple and quick. It was my daughters first time purchasing her own car, and I’m so glad we had this group to guide her!

Do
Review №25

Exceptionally friendly and helpful. Hakan was very informative and helped me threw the hole process.

Li
Review №26

Ron was friendly, knowledgeable, and professional. He made me feel comfortable and walked me easily through the whole process quickly, easily and completely painlessly. I absolutely recommend him and all of the staff at Piazza Hyundai to anyone!

Li
Review №27

Best car purchase experience ever. Ive purchased lots of cars in my life, and hands down, this is the best dealership to work with. Jodi was amazing. From the time we first talked, she showed wonderful attention to listening to what I was looking for, then she went to great lengths to find it for me. When I asked for additional info, I got exactly what I was looking for. No high pressure, just pure professionalism. The entire team at this dealership is helpful, nice, accommodating, and willing to go that extra step to make their customers happy. When I actually arrived to sign all the paperwork, everything was ready. It not only was the best overall experience Ive ever had, but it was also quick - because they were prepared. Oh, and I love my car. I cancelled a tesla to buy this one instead and am so very happy I did.

Ca
Review №28

Great overall experience. Stefan and Kevin were extremely knowledgeable, helpful, and not pushy or aggressive salesmen. Would recommend this location to everyone.

Fr
Review №29

Chris helped us with the purchase of our Palisade. He was extremely helpful and very knowledgeable about the car. He took the time to explain all the features of the car even after the sale of our and made sure we received a thorough run through of the car. We would recommend working with Chris for your next Hyundai purchase !

Lu
Review №30

I drove from Delaware to Piazza to buy my new car and everything was very easy and quickly for me. The sales person who worked with me was Ron and he is very patience and nice guy, I would like to say thank you for everything.

Lo
Review №31

I called Piazza in search of a Palisade and to my surprise they had a couple on the lot. I went in immediately and was introduced to Stefan who worked seamlessly. After working through details, we made the deal and he drew up the paperwork, went in the next day, signed and took my new car home. It was a breeze working with everyone, especially Stefan. I HIGHLY recommend the trip in to see him and all of the staff there!

LY
Review №32

Excellent place to do business with! Weve been Piazza Honda customers for many years, but this time decided the Hyundai Santa Fe was the vehicle for us. There are two Hyundai dealerships much closer to our home, but because of our great experiences with Piazza Honda, we drove the extra distance to Piazza Hyundai of West Chester. Our sales associate, Stefan, and finance manager, Kevin, were a pleasure to deal with! In fact, Stefan called this morning to see how the weekend was with the new vehicle. Do not hesitate to visit this dealership. Its worth the extra mileage!!

Ta
Review №33

I recently purchased a 2022 Tucson from Chris Schechterly. Great service from everyone!!! Very knowledgeable and friendly. Appreciate the service of the entire group from initial inquiry call to finance!!! Great Team!

Ja
Review №34

John McDonnell was extremely helpful in making sure that our lease buyout process went smoothly and quickly. Our communication with him was excellent, enabling him to handle virtually all of the time-consuming administrative aspects of our purchase before we even arrived at the dealership.

Je
Review №35

I knew right away I wanted to upgrade my existing Hyundai car. Kevin, the sales representative, was able to quickly help me find the car that I was looking for, and thoroughly described the features I would be getting. Kevin was also very knowledgeable about anything I asked him about, all while being very friendly and accommodating. Definitely would recommend working with Kevin. Hyundais are also nice, affordable, and reliable cars in general.

La
Review №36

Great experience! Ron was awesome through the whole experience but didn’t keep us there the whole day. We couldn’t have been in better hands!

Mi
Review №37

Chris & team were the best. Visited for quick drive on Monday and worked out a deal via email the following day...and Chris came and picked me up at my office in the new G70 the next day. Easy & loving new ride!

Ja
Review №38

Buying a car at Piazza was very easy. I had an issue with the car I purchased and they have been so helpful. The salesman thst I worked with has been very kind.

Vi
Review №39

We just purchased a Palisade and had a wonderful experience with everyone at Piazza, especially with Ron and Laura. Ron, our salesman, was friendly, patient, and engaged with our needs. We brought our young daughter and Ron went out of his way to keep her entertained during the paperwork process. That speaks volumes of his character. Laura did great walking us through financing and paperwork. We truly enjoyed our experience thanks to them!

Da
Review №40

I actually drove an hour to get to this location and it was definitely worth it. The whole staff is very nice. I walked in to inquire about 1 car and drove off in a brand new car with only 2 miles on it. If coming here, I would ask for Chris at sales, he walked me step by step in the whole process. This place deserves more than a 5 star rating.

Ro
Review №41

Best service I ever received walked in one day for engine light gave me a appointment and that was today. Left my car At 11am told me they would varify what car shop told me what the problem was. Never heard from them but called several times. Was told parts are hard to get. Well at 5 pm today my car was done and they would send a driver to my house to pick me up. Excellent service I was extremely happy the way they understood my problem and satisfaction was given to me thanks Tom and Daniel

Re
Review №42

One of the most relaxing car buying experiences Ive ever had. Everyone was very kind and hospitable from start to end. Ron talked us through every step of the process and made sure to make this process as easy as it could be, and there was never any pressure put on us when it came to making the decisions that were best for us. Absolutely satisfied and very happy with my experience and my purchase.

Ch
Review №43

If you are looking for a car dealership that is going to give you attitude, not call back, and essentially tell you that your business is not worth their time- you found it. By far the rudest group of people I have ever spoken too. How dare you tell someone that has purchased 3 cars from you that they are being harsh? Unfortunately you have to be in order to get some sort of response. On top of that- they bash the dealership next door (which is also under the Piazza name) saying that they only sold 1 car when Hyundai sold 12. There are plenty of other dealerships in the area that I am sure would be more than happy to discuss what options are available.

Om
Review №44

Had the vehicle I was looking for, Stefan Williams Made the whole process easy and was a great salesman. Would definitely buy from there again

Je
Review №45

Thank you to Sam, Jodi, Ron and Kevin !Sam was pretty much my first contact. It was a pleasure communicating with him. Even though it was by email I felt comfortable, it was simple communication, no pressure. Sam pretty much got me in the door and Jodi was enjoyable to negotiate with :-) Jodi was off the day I went to purchase a vehicle but Ron took over and greeted me with no pressure and again very comfortably worked out a deal that worked for all of us. Kevin took care of the financing. He kept it simple and made the process smooth without taking a lot of time.It’s important to get the word out when a company goes out of their way to make purchasing their product an enjoyable event.I personally highly recommend Piazza Hyundai of West Chester especially the four people I worked with. This is my fifth Hyundai, four previous leases over the last six years and this one is a purchase.No, I’m not getting paid for this review, i’m a real customer, again I just feel strong about getting the word out when people take good care of you… it felt like a win-win deal, and this review is an opportunity to pay it forward…

Ja
Review №46

First experience with the dealership.. I called at 9 am to confirm a vehicle was on the lost and told the sales man I was coming from over two hours away. He said he would hold the keys. I get there at 11:15. I see a woman in the car. I walk in and ask for the sales man. He said he just sold the car sorry.This shows the ethical side of the company. Instant profit over customer loyalty and satisfaction. If this is the first experience, can you trust that the cars on the lot aren’t junk. Can you trust that they won’t rip you off? Can you trust the service department?Stay away from this dealership!

Em
Review №47

We came from Allentown to test drive a Hyundai Calligraphy! From the moment we walked in Ron was friendly! He let us see inside the car which was in the show room. He brought over a similar vehicle so we could test drive the car. After the test drive, we did not feel any pressure at all!!We talked and the whole entire process was quick and smooth! We would recommend working with Ron and the staff they will not disappoint at all!

Ji
Review №48

I just purchased a 2022 Tucson! Ron was absolutely the BEST! He was patient and knowledgeable. He made himself available for several trips and test drives before making my decision. He even took the car right out of the showroom so that I could test drive it! I definitely recommend Piazza Hyundai. Ask for Ron!

Gi
Review №49

I walked into the dealership at 6:15 pm to turn in my lease and get a new car and drove off with my new car by 8:15. John assisted me and made the process very easy and seamless. Would definitely recommend!

Me
Review №50

I bought a Genesis GV70 from Kevin Penny and the process went very well. Everything went smoothly and I can say that I had an awesome experience.

Ho
Review №51

Hakan Ilbak made getting into another lease with Hyundai a great experience. He was personable and professional. Hakan was willing to work with me to get me the best deal.

Jo
Review №52

Luv the new policy of picking up all service charges for leased vehicles!

Ma
Review №53

We needed to trade in for a new car in a hurry and Ron made it happen! This is the third car weve bought from Ron at this dealership and weve been very pleased with his professional and prompt service every time. Thats why we keep coming back!

Dj
Review №54

If you are going to visit Piazza Hyundai, make sure you work with John McDonnell! I called in to address my needs to be in a vehicle ASAP for work and John made the process quick and easy. Great salesman 10/10 recommend

ea
Review №55

We purchased the elusive Santa Cruz. I checked out a couple of other dealers but found that Piazza Hyundai of West Chester, we’re truly interested in getting the answers to my vehicle questions and not just making the sale. They made the sales process clear and easy.

Ma
Review №56

Amazingly friendly and quick service. I lost my car in hurricane Ida, and the staff here got me into a new car in just a few hours.

Am
Review №57

Jody, John and Kevin were all great! Jody found me the car I wanted over the phone on my way to the dealership! John was great with the whole sales process. He definitely made me comfortable and made things easy and seamless. Kevin was so funny and fast with the financing. Can’t say enough good things about these guys!

Br
Review №58

Stefan was so incredibly nice and helpful. He was there to answer all my questions and took great care of me throughout the process. I found the car I was looking for online and was able to test drive and buy the car within just a few short days. They even had someone drop the car off at my house, which is 2 hours away from the dealership. Overall a great experience and I highly recommend this dealership if you’re in the market for a new car.

Ri
Review №59

Chris S. is a great salesman. He respected my time, provided me with the vehicle options I requested, gave me the freedom to chose the car I wanted, and made me feel good about my purchase. There is a good reason why people recommend this place. When Im in the market for another car, I will be purchasing from this dealership again.

wa
Review №60

Absolutely 5 star from first phone call to heading out with vehicle. Jodi, Laurie and Stephen were phenomenal respectful and very professional.Thank you much

Wi
Review №61

I have had a wonderful experience at Piazza when getting a hybrid Sonata. All the staff were courteous, professional and helpful, but I must highlight Stefan who was excellent. Stefan was very knowledgeable and helped with all my questions. He made the buying experience enjoyable with no pressure

Br
Review №62

I recently purchased a preowned SUV from this dealership, and they gave me an amazing experience. They make sure to listen to their customers, are very efficient, detail oriented when preparing your vehicle, and have very fair prices. They are not your typical dealership that focuses on money and selling additional packages. They even got me a better rate on financing! Would recommend coming here for your next vehicle purchase

V
Review №63

Love this dealership. So different than all the others. My experience was laid back, honest, and fun. No stressors here. Jodie, Kevin, and Sam the owner made my purchase a pleasure. Im telling EVERYONE!!I also LOVE my new Tucson Hybrid. Its beautifu!

Na
Review №64

I bought a 2020 Hyundai Tucson at the end of December. Love, love my new ride. From my initial phone call with Jodi to my salesman John McDonnell, the entire process was smooth and easy - no hassle of sitting in the showroom for hours on end. Everyone was proficient and accommodating. Also, thank you to Kevin in finance as well! As a first time Hyundai owner, I was happy with my experience and highly recommend anyone looking for a new car, stop in and ask for John.

ca
Review №65

My experience with Ron at Piazza Hyundai exceeded my expectations! He was both extremely knowledgeable and very professional. I bought a beautiful Tucson and could not be happier! The finance experience was great also (I think her name was Laura)! The time I spent buying my car was quick, easy and fun!!

Ja
Review №66

I went into the Piazza Hyundai on Monday and was able to drive away in a great new car. The staff was excellent, personable, and knowledgeable so I highly recommend this dealership. A big shout-out to Kevin and Laura who helped me through all my questions and got me through my first car purchase.

Ci
Review №67

Love my new Kona! John did a great job finding the car/features that I wanted in todays difficult market. Laura was a pleasure to work with too :)

An
Review №68

Chris was very helpful and knowledgeable with the purchase of my Santa Fe

La
Review №69

Had my first car buying experience at the end of 2020 and Im very glad I found Piazza! I had been to another dealership that was too pushy made me work too hard to get the price I wanted. When I reached out to Piazza, I had the exact opposite experience. From the beginning they were happy to help me find the exact car I wanted and offered me a fair price from the start with no negotiating needed. Jodi and John were extremely kind and helpful throughout the process and I am very happy with my purchase!

Jo
Review №70

Great service. Very professional. Very cordial.

Ri
Review №71

Very poor customer service. Very unprofessional the way they treat and talk to you as a customer. Listing of prices much lower online that are not true and hidden fees is very deceitful. Would never do business here.

Ra
Review №72

Great experience and nice atmosphere. Ron was patient with us through the car buying deal.

Ab
Review №73

This dealership was amazing! My dad and I drove there from NJ to look at a car! Everyone was very friendly and helpful and I was able to find an amazing car😍

La
Review №74

Chris was very professional, patient and transparent. My wife and I are very happy with our 2019 Nissan Pathfinder. The finance guy Keith explained everything clearly and had a great personality. Very happy we went here

Da
Review №75

My experience with Piazza Hyundai of West Chester was great! I leased two Tucson’s about 2 weeks ago. Stefan was incredible! My wife and I are lifetime leasers, and this was by far the easiest and best experience we have ever had.

Sa
Review №76

This has been one of the best experiences that I have had buying a new car. Christopher, my sales representative, was so helpful with the entire process, explaining all my options. I never felt pressured by him. I drove away with my new Kona and couldn’t be happier. I got a great deal. I have no doubt this dealership wants their customers to be satisfied and they will continue to service my car in the same manner for years to come.

FI
Review №77

My experience with Piazza Hyundai of West Chester was great! I turned in my 2018 Elantra and leased the all-new 2021 Elantra about 2 weeks ago. Kevin Penny was incredible! He explained everything clearly and had a great personality. He presented an exceptional Lease offer. I was very happy with my experience and highly recommend anyone looking for a new car, stop by and ask for Kevin!

ja
Review №78

Amazing experiance i knew what i wanted and what i wanted to pay we took care of everything over the phone. I had my appointment showed up and was immidietley greated and had everthing handled within an hour and on my way home in my new car.

Da
Review №79

Chris was a pleasure to deal with. Very knowledgeable and helpful during the purchase of my G70. Laura did a great job with finance and paperwork as well!

Ch
Review №80

Worked with John McDonnell this week on purchasing a new Genesis SUV. He was extremely knowledgeable of the product line, was able to answer all of my questions. The purchase process was a pleasure, ended up buying a second car while doing the paperwork for the first one.

Bi
Review №81

The Piazza Hyundai dealership in West Chester has been very helpful and supportive during my 3 year lease. Ron was instrumental in helping me in the purchase of my leased vehicle.

Pa
Review №82

Stefan Williams was awesome! So helpful and very patient!! My family has gone here for years! Great customer service!

Na
Review №83

I had a great experience purchasing my 2017 Hyundai Tuscon from Piazza Hyundai. Stefan Williams (Sales Rep) and the rest of the staff were extremely helpful, friendly, and professional. I would easily recommend shopping at this dealership to a friend ☺

We
Review №84

Service was quick, professional, and good quality. Techs were also very informative and to the point with all my questions. Will definitely be going back

Jo
Review №85

We had an exceptional sales experience at Piazza Hyundai of West Chester where we purchased a 2022 Tuscon. Our salesman, Kevin Penny, did an excellent job throughout the sales process. We started to look for a replacement for our 2016 Honda CRV in April and as part of our search stopped by Piazza Hyundai and Kevin showed us the Tuscon. He really did a great job showing us the features.Ultimately, we wound up purchasing a Tuscon Hybrid which Kevin had held for us with a small deposit until it arrived in early June and we completed the purchase on June 9 and took it home. We loved the car but didnt realize how loud the exterior backup chimes were until we backed it out of our garage for the first time. Among other things, we anticipated some very unhappy neighbors! We contacted Kevin and he researched possible remedies but finally concluded that, unfortunately, the chimes were Hyundais solution to the recent NHTSAs regulation on electric vehicles and, as a safety device, could not be modified. So, we asked about swapping the hybrid for a standard IC 2022 Tuscon. Kevin took our request seriously and found a solution and we were able to replace the Hybrid with a standard 2022 Tuscon that Piazza Hyundai had in stock. What a terrific display of customer service! We are grateful to Kevin and the dealership for the effort in making what could have been a purchasing disaster into a relatively painless experience with a happy ending and satisfied customers.We have had the Tuscon for 10 days at this point and really love it.

ma
Review №86

Great people to deal with. I would recommend them to anyone.

Vl
Review №87

This is my first time leasing, my sales person Ron was wonderful, he made the process so easy, Jodi was also wonderful. I am very happy with their service and my new vehicle. Thank you Ron!

St
Review №88

Am incredibly smooth experience with John at Hyundai of West Chester. Helpful and efficient! Will continue my leasing with them in the future

Jo
Review №89

Ron Homnack was fantastic from start to finish. No BS sales tactics, just straight forward and to the point. Gave us a great value for our trade in and a fantastic deal on a brand-new 2021 Tucson. Highly recommended!

An
Review №90

Excellent staff, Chris Schechterly made the car buying experience a pleasant experience! Would recommend to anyone looking for a new or used car.

Ga
Review №91

The leasing process was smooth and reasonable. Both Jodi (Sales Manager) and Kevin Penny (Sales Rep) were friendly and reasonable during negotiations. They were attentive to my needs and understood my goal. Customer service was pleasant at the dealership and Kevin was thorough when explaining the features of the vehicle. I would recommend using this dealership.

Ma
Review №92

This is the third Hyundai weve bought at this dealership and Ron was our salesman each time. Its great to have a familiar face. Professional and helpful every step of the way.

Ja
Review №93

I think it says something about a business when the General Manager is on the floor with his Team assisting in every aspect of the car buying, leasing, and trade-in process. We were fortunate enough to work with Sam, the General Manager of this dealership for a trade-in of our car to an SUV. He was thorough, walked us through our different buying vs. leasing options and didnt force a decision on us. He sat patiently with us as we talked out options and he showed us the features of each car that we test drove from the lot. Kevin in the financing department was also great and made the credit checks and additional upgrade pricing suggestions with ease. He also didnt make as feel as though we had to make a decision that would benefit the company and rather a decision that would benefit us and our family. Car buying is tough and can be such a long process, Sam and his Team made it seamless. Thank you so much, we love our new Santa Fe!

De
Review №94

Definitely see Stefan. He is a great person. I enjoyed buying my car with his help.

ra
Review №95

My experience was worst at this place with car Service. I had a 2017 Hyundai Sonata with 44k mileage on it. My car trunk was not opening as I manually replaced the trunk hatch.. I took it to this place to fix this and they examined it for 8 hours and told the same thing that trunk is not opening and asked me to take it to Body shop to break the trunk. The way they treated me was also very disrespectful..I took the car to a different dealer and they fixed it with in 2 hours and solved the issue..

Sa
Review №96

Working with John made car buying a dream! I typically dread working with car salesman but John took care of me and got me a great deal. I love my car and would definitely recommend him to anyone!

Je
Review №97

The service at the dealership was excellent. Personnel is exceptional. I recieved a text alerting me to other maintenance issues that were recommended to be addressed and a link in the text allowed me to approve or decline service on those issues. The text was much better than the awkward conference with the service representative in the waiting room area that is typical for any service visit. My only complaint, and the reason for 4 stars instead of 5, was the condition of the service/waiting room area. The entrance is not handicapped friendly. The building appears to be in serious need of updating. Parking could definitely be improved. The Mazda building next door has just been updated so hopefully the Hyundai building is next in line for improvement.

Br
Review №98

I have had many cars and dealt with many dealerships over the years. I can say with confidence Piazza Hyundai was an amazing experience. Ron was an expert salesman who was patient and never pushing, Sam is an amazing General Manager who is a pleasure to work with and helped me tremendously, and Kevin is by far the best finance person I have worked with. If you are in the market for a Hyundai (I just purchased the Palisade Calligraphy), I highly recommend Piazza Hyundai of West Chester!!!!!

Be
Review №99

I have been using Piazza since I bought my Tucson a little over a year ago and they have been nothing but great. The service team is sooooo nice and so helpful. After a bad experience at another Hyundai dealer Piazza stepped right in and took care of me. I will NEVER use any other Hyundai dealer again only Piazza

Ab
Review №100

I had a great experience at Piazza Hyundai. John McDonnell (sales rep) was awesome. He didn’t pressure me into a car just to make a sale. He listened to my needs and budget and helped get me into a car that I both love & can afford. He was kind and genuine throughout the process and I didn’t feel that I was being taken advantage of in any way. This is HUGE because that happens at most other dealerships. To top it off, Laura Todaro (finance manager) made the usually mundane paperwork process a breeze & was personable and such a delight to work with. They both also went out of their way to work later hours because they knew it was a high priority for me to be back on the road. I highly recommend Piazza Hyundai if you’re in the market for a new ride!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1360 Wilmington Pike, West Chester, PA 19382, United States
  • Site:https://piazzahyundaiwestchester.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 610-399-3100
Categories
  • Hyundai dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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