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McGrath Acura of Westmont
400 E Ogden Ave, Westmont, IL 60559, United States
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McGrath Acura of Westmont
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Se
Review №1

This was a truly wonderful experience. BILL was fantastic. Every step of the process was explained clearly and pleasantly. I traded in my suv to a price I want and bought Acura MDX .Finance part also went pretty smooth.We are already contacted with BILL to get another Acura from them for my sister in law.

fe
Review №2

Wonderful experience and really down to earth staff. My sales person was Josh P. He was super easy to talk to, good sense of humor not pushy at all very patient, polite and actually listen to what I was looking for and expected. Josh was willing to accommodate as much as within his scope, which is rare when your car shopping! Josh was knowledgeable and honest meaning if he was unsure of something he say that and seek out to get the answer. When I left I felt my questions was answered and I was satisfied. Overall, experience was great and was happy to join the Acura team. I recommend looking 4 Josh get the best bang for ur bucks.

Ch
Review №3

This most recent purchase is my 3rd with McGrath Acura Westmont. All three of my experiences at this dealer have been exceptional. Service is also very accommodating and easy to work with. My salesman for my most recent purchase Bill Angelakos was super helpful. I had no intention on buying a new car that day, but Bill made the whole process so quick, easy and flawless! Fantastic service all around - thank you McGrath Westmont!

og
Review №4

Bill Angelakos,Great guy! He was helpful and kind on every step of the way. He’s was thorough and that’s exactly what we look for in a person.I was able to walk out with the deal that I wanted. Bill and the rest of the team helped me achieve that goal. So, thank you bill and the rest of the Acura McGrath team for a great experience! We will definitely come back in the near future.

Se
Review №5

Absolutely worst dealership I’ve dealt with, the worst customer service ever. Was trying to work a deal out with them all for them to text me a hour and a half later saying the vehicle was sold. Seems this dealer loves to waste your time and will get you no where. I do not recommend and will be telling everyone I know not go to there. Completely unacceptable how they like to clearly run business. 0 out of 5 stars for me, go anywhere else but here all there gonna do is waste your time!

Ja
Review №6

Great experience. Nick Lombardi was professional, knowledgeable, no bs. Bought our last car here with a similar experience. These guys earn the business. Highly recommended.

Ry
Review №7

Great dealership. Excellent customer service and the staff were very helpful and attentive to all my needs regarding service. Highly recommended.

Le
Review №8

Excellent customer service!! I bought an Acura RDX. My salesman was Sam. He was very accommodating and kind. Although the wait was long, it was definitely worth it! Sam made sure we were comfortable and taken care of the whole time. Definitely appreciate his customer service. Greg from finance was very professional and nice as well! Truly a 10/10 experience, I was very pleased! Definitely will recommend to others.

St
Review №9

I didnt purchase my Acura from the McGrath in Westmont, but each time Ive taken it in for service or repairs, they treat me like I purchased from them. Their customer service and professional is beyond outstanding! I usually hate dealing with car issues, but they always make it easier. They never try to upsell me or get over like most dealership mechanics do. Ed Dreyer is the absolute best!!! Because of their service and my consistent stellar experiences, I definitely plan to buy at this location when I upgrade next year.

Ch
Review №10

5 starts across the board here. As an out-of-state customer, McGrath really made everything easier than I could have imagined. Josh in sales set me up with the car of dreams, and never led me astray. I can honestly say, best sales person Ive ever worked with, and it made a big difference. Finance was just as easy, with Grant & Angelo working with me to get the numbers right where they needed to be. Should also mention, the gentleman (Kevin?) who explained all the features was fantastic as well. Cant wait to stop in on my next trip, thanks McGrath team!

Te
Review №11

We had a great experience working with Acura of Westmont. George was terrific in the initial interactions and getting everything set up for us. The day we picked up the vehicle Paul was fantastic and made sure we were well taken care of and that everything was simple and as fast as it could be and that we understood the entire process. We were also very impressed with Henry and his knowledge going over all of the features in the car. Paul checked in on us in the end to make sure our experience was perfect. Would definitely travel over to this dealership to do business again. I felt they were honest and attentive to our needs. Thank you Acura of Westmont.

Da
Review №12

Bill Angelakos was a great salesman! Very caring, knowledgeable, and truly cares about the customer and their needs for a vehicle. Recommended to anyone. Cheers to a brand new ILX! Thanks Bill!

De
Review №13

I’ve always received very good service at this location. My car advisor is great and cares about me as well as my vehicle. Today he was on vacation and the young man that helped me in his place was just as excellent with keeping me informed and only doing what was necessary.

Pa
Review №14

A big thank you to Sam Shaheen, Chris Lewin and Grant in financing for such a great buying experience. So happy with the whole process. Thank you.

So
Review №15

This was my 1st time there for service. Made an appt for 30k service. Service bay is large and clean. Service rep was personable and professional.Provided a tour of waiting area and amenities, which were nice. Very quiet which I love. Waiting area was clean and following CDC protocols.Service was completed in a timely manner as price as expected.Will return again.

Su
Review №16

Bill A and the Acura team did a great job getting us the right car despite recent chip shortage challenges. They kept us up to date throughout and the purchase process was smooth and professional. I would recommend the Acura McGrath team.

An
Review №17

Bill Angelakos, did not sell me a vehicle. He displayed all of it’s amazing abilities and I could not resist!I’ve become a loyal n happy Acura owner!

jo
Review №18

One of the best experience we had, adam was great, answer all of our questions and made our purchase super smooth!

ji
Review №19

Even though this was only an oil change, did an excellent job of cleaning my car, including washing the inside of the windshield.

Ol
Review №20

A fantastic experience! Spiro was great to work with, helping us find exactly what we were looking for. Henry gave us a great walkthrough on all the gadgets/technology our new car has. Greg helped us on the finance side and did a great job. A great team effort from their team. We look forward to buying more vehicles from them.

Ig
Review №21

I got lucky to take my Acura to McGrath Acura first after moving to Chicago. I haven’t looked elsewhere since. Unbelievable customer service, reasonable prices, clean facilities, the list goes on!These guys will not only service your car but also wash it as well as conduct a free inspection telling you everything you need to know about your car in terms of maintenance coming up.Will continue doing business with McGrath Acura for years to come.

Jo
Review №22

Bill Angelakos is unbelievably great to work with! He was so considerate of the fact that we had a baby and had limited time, worked with us very efficiently and carefully to make the deal, and took care of us literally every step of the way and well past closing time! He made this deal a very nice and enjoyable process! And a great deal too!

Ry
Review №23

McGrath Acura was a wonderful experience. Paul, my salesman, was extremely helpful and down to Earth. The atmosphere of McGrath Acura was welcoming and friendly. I couldnt have asked for better service when buying a new car! This dealership treats you right.

Ma
Review №24

I had a great experience at McGrath Acura of Westmont! Paul was extremely knowledgeable about all of the vehicles, genuinely nice and not pushy. Joe, the general sales manager was also a pleasure to work with. They both listened to what I wanted and found the perfect vehicle at a great value. They were both very quick with getting me in and out. 100% recommend!!

Ti
Review №25

Michelle was incredible from my initial phone call to squeezing me in last minute to getting me in quickly and resolving my issue. I had stupidly taken my car in to another Acura dealership to repair a rattling noise i was hearing under my car on the rear passenger side . Well turns out I kept hearing a faint rattle. I called and Michelle got me in first thing in the morning. I brought my car in she got me in quickly, they checked my car, drove it twice to make sure they heard what I was hearing and fixed the problem. Great team! Thanks so much! I will never take my car elsewhere!

Mu
Review №26

Overall great experience with my servicing. Brandon, my Service Advisor was very warm and courteous. I was working while the car was being serviced. All good 👍

Sy
Review №27

Just leased my second RDX from McGrath! Spiro Kontaris took care of me again and was super responsive, making my deal happen quickly. The facility is great, service dept very punctual over last 3 years, and the rest of the staff were very pleasant.

Tu
Review №28

5 star experience during oil change visit. Michelle took care of my visit since start with positive intention and I do appreciate it. Thank you.

Ch
Review №29

Josh, and Joe were extremely helpful with helping me find the right car. They we’re very informative and provided me with all the details I needed, to find the car for me. I highly recommend them and look forward to working with them in the future. Couldn’t have asked for better service. Thank you!

Ai
Review №30

Absolutely love love love Bill Angelakos and McGrath Acura in Westmont. You shouldn’t be buying a car from anyone else! He was helpful, he was funny, he did everything to get me into the car I wanted. He made the car buying process so easy and fun. I am forever a loyal Acura lover and forever a client of Bills.I am now a proud owner of an Acura RDX!Definitely recommending to everyone friend / family member.

J
Review №31

Best selection on new Acura’s in the area! Staff was very helpful and knowledgeable. Amy got me set up with the general manager to help with my purchase. He was great!

Ri
Review №32

My wife and I had a great experience purchasing our first Acura. Ask for Josh. He is the BEST. Very knowledgeable and honest. We got everything we wanted and he made our car buying experience a pleasure.

Bl
Review №33

Great experience with Josh helping with my new car and trading in my old one. Henry was great showing me all the features on the car and Grant up selling me on extra coverage :)

Je
Review №34

Great first time experience with the service department. Moved from Houston and McGrath Acura was fantastic!

Ma
Review №35

Employees are always pleasant to work with! When I come for service they keep me informed about the car needing anything. Waiting area is clean and has tv & areas of people need to work/be on their lap tops...

YU
Review №36

Very good experience. Big thanks to Frank Baginski. Frank was so professional and patient to find out what I was looking for. Highly recommended!

G
Review №37

I went in to buy my 2020 Acura RDX lease and Bill Angelakos was great throughout the entire process. It was a complicated out of state business transaction but Bill and Greg were methodical and made sure everything was done correctly. I’d recommend them to anyone I know who wants an Acura. Thanks!

Du
Review №38

Bill Angelakos made the process extremely easy and fun. He was genuinely nice and not pushy. Joe, the general sales manager was also a pleasure to work with. They both listened to what I wanted and found the perfect vehicle at a great value. Would highly recommend to anyone looking for an Acura vehicle!

Ni
Review №39

Michelle was very professional and kind. I was in and out with no problems.

Ch
Review №40

I bought an Acura RDX from Adam and had a great experience. They were up front in terms of what they could do in terms of making the sale happen througout the whole process. Angelo the sales manager as well as Greg in finance were a pleasure to work with and very professional, and Kevin the delivery specialist was very helpful in getting the car set up properly. I highly recommend giving them a chance to earn your business!

Ma
Review №41

Josh P is great! I was at McGrath recently and he went above and beyond to make sure my experience was absolutely perfect. He reached out to me the following business day to see if I had any questions or concerns which was the icing on the cake. Thank you so much Josh for your great service!

za
Review №42

We had a great experience at McGrath Acura. Frank was a pleasure to work with. He provided great customer service. We were planning on test driving at a couple of more dealerships but he got us a great deal so this was our one and only stop to buy our MDX. My only suggestion is that they should provide the vehicles to the new owners with a full tank of gas instead of a quarter tank.

Do
Review №43

Bill Angelakos, is a helpful, fast and thorough. He is definitely a person who gets the job done and the questions answered.

El
Review №44

I had a great experience working with Josh P who was very helpful, responsive, knowledgeable and fun to work with. Great experience overall with McGrath Acura!

db
Review №45

Greeted warmly by Michele and the wait was pleasant and the service was efficient thorough and the wait was short. Highly recommend this location and this staff is superior to the other Acura dealerships.

Co
Review №46

My experiences at Westmont have always been excellent. My most recent visit was exceptional. Bill Angelakos made the process extremely easy and fun. The best part is I never ran out of coffee! :) Would highly recommend to anyone looking for an Acura vehicle!

Al
Review №47

You looking for service? Ask for Brandon, he is great! Very friendly and helpful

Mi
Review №48

Frank was incredibly insightful and a good listener. He catered to my needs and didn’t try to up-sell or cross-sell unless I specifically asked about it. The entire staff was very respectful and friendly. I will definitely come here again, and I’d also recommend this location to everyone I know. Great job, McGrath Acura in Westmont!!

Th
Review №49

I have now bought 2 cars from McGrath Acura in Westmont. We are very pleased with the professional sales, finance, and service departments. Sam Shaheen was our sales professional on our recent purchase. He was friendly, honest, and a pleasure to do business with. McGrath is a fine dealership. I highly recommend this dealership.

Lo
Review №50

My service advisor Michelle Johnson was great to work with. She was confident, personable, and knowledgeable, without the pressure. I can tell she enjoys her job. Great representative of this dealer service department.

Da
Review №51

I went here to buy my first car and I couldn’t have asked for a better experience. The staff was super polite and very accommodating to me through out the entire process. I went to a couple other dealerships and the service here is unmatched!If you’re looking to buy a car here, I highly recommend asking for Mr. Adam Adawy to assist you. He gave top quality customer service and was very knowledgeable about the inventory. Through out this whole process, Adam was hospitable and took care of my father and I. Out of all the salesman that I’ve talked to at other dealers, Adam is by far the best.Overall, this dealership gave me the best experience I could have hoped for when buying a car for my first time. No tricks or anything like that at all. Thank you to the staff!

ja
Review №52

I purchased a new MDX here. I had a great experience. Josh was very helpful and really knew his stuff about the cars he was showing.

Ra
Review №53

I have leased several cars from McGrath Acura for various businesses and recommended many others here as well. I stopped going there as their prices were always considerably higher. At the request of one of the employees (concierge--who has since left) I decided to give them another chance to earn my business as they are close to my house.Todays experience by by far the worst of any dealer I have ever visited. Grant Brady was given my account information to look up my payoff but yet he was no able to tell me what it was. I asked for a total sales price and I was given only a monthly payment. They appraised my car but could not tell me what they appraised it for---only the monthly payment on a lease. I once again asked asked for an itemized list of the pricing, trade-in value and net pay off amounts but still nothing. Talk about trying to take someone for a ride---no car price given, no trade in value given and no payoff given---only a lease payment---in the rudest of tones.When asking for a general manager, the sales manager said they already gave me the monthly lease payment and were not going to share anymore information with someone who is not serious about buying.This sales manager was even more rude, obnoxious and impolite.At one time the staff here was outstanding and service is still really good. But none of the original staff is still around---seems like all the good honest people did not want to put up with shady dealings.NEVER AGAIN--STEER CLEAR OF THIS DEALERSHIP.

Kr
Review №54

BEST DEALERSHIP EVER!!!! George was hands down the best, from the moment we walked in until we drove away. I have bought a lot of cars and this was by far the best experience we have had. They have customers for life. Thanks George and everyone at McGrath Acura Westmont

Li
Review №55

I recently had a major service at this location. I thought it will take an hour so I was planning to work on my PC while I was there. A staff from the service team was superb as he went through the primary features of the loaner vehicle and helped me settle in the work station. It was like 5-star service for VIP! The reason I rated my experience with two stars is that there is not much transparency for the cost breakdown during my initial visit and even though the advisor mentioned some discounts for my final bill, I was left in the dark until the services were complete. Another thing I was unsatisfied with is that vacuum was barely done for my vehicle even though it’s included in major services. Given that the dealer had my vehicle for two days, a small task like that shouldn’t be overlooked and as standard as it sounds, the service team should always check whether the vehicle is properly cleaned up after completing all the checks.

Ul
Review №56

Michele Johnson(service advisor) and Cathy Kacor (service manager) were extremely helpful, service department was great,diagnosed and fixed my vehicle on a timely manner. overall great experience, I definitely recommend mcgrath Acura of westmont. Great people to do business with.

Ad
Review №57

Purchased my new MDX from Mcgrath yesterday. This is my second purchase from this dealership in the last 7 years and I will be coming back again. Such a smooth and easy transaction. Paul the salesman was awesome. Answered every question and was just great to deal with. Greg the finance manager was extremely knowledgeable and gave great recommendations without pushing anything. Highly highly recommend this dealership and their team. They make what can be the dreaded experience of buying a car super easy and make you feel good when you leave. Thank you!

Li
Review №58

I had a great experience at McGrath Acura. From the time we got out of the car we were warmly welcomed by Bill Angelakos who would be our salesman. He was fun very knowledgeable and thorough discussing the suv we were interested in and ended up purchasing as Bill got us where we wanted. He made my buying experience fun and painless. I would highly recommend Bill and using this Acura dealership. We are happy customers.

Ma
Review №59

I had a great experience buying my RDX at McGrath! Josh was so helpful through the whole process! He was very knowledgeable, easy to work with, and helped me find a car that I loved! I really appreciated josh’s communication and following up with me! Angelo was super helpful in purchasing my car! It was great to work with them both!!

陈玲
Review №60

They are very friendly in selling the car I just bought yesterday, and he try their best to give us the best price when we talk about the price. I really appreciate Bill Angelakos。

Dr
Review №61

Since I called ahead to find a car, the salesman (Josh) met me at the door. From the test drive to changing license plates, I cant imagine how the experience could have gone more smoothly. I love my new Acura RDX.

Me
Review №62

WOW what great service. Rachael was so helpful and was able to give me all kinds of good information about my car which I did not get when I purchased my car from The Arlington Heights Acura dealer in Palatine. If you are looking for an Acura I would definitely recommend making McGrath Acura in Westmont your first stop. Their sales team was very knowledgeable and a delight to work with too!! Next time when I am going to buy a newer car I will definitely wait for the Acura I am looking for to show up at this dealership since they don’t waste people’s time by playing those stupids car dealership games.

Yo
Review №63

Great experience... quick and easy process. Adam was very patient and explained everything throughout the process. I am a repeat client and Adam definitely made me want to be again in the future. Loving my new car and the great experience

Fa
Review №64

I have called twice to get a simple quote for a foglight replacement and every time I was told that no body is available to talk to me. I used Chat function and they have no idea how to get the quote. This is the worst experience I ever have with any car dealership. This is the first time I own an Acura and very disappointed with the service of so called Luxury brand.

Fi
Review №65

I am sorry to say but I had very bad experience, I went to buy a Volkswagen Passat which Ive seen on Market place on Facebook posted for $15,988 from McGrath Acura.I got to inspect the car and I found a hammer inside on the Engine very close to rotor belt 😳 anyway I didnt make it a big deal cause car was year 2020 and was still interested to buy all in cash, after all we agreed upon pricing with one of the salesman Brandon, and somehow his manager refused it to sell it to me cause they have an offer to sell the car to Carmax for bigger price and I had to walk away from that deal cause last minute they raised the price to $17,000 plus Tax & dealer fees up to $18,500. The car hasnt been sold yet and price recently has been updated on Facebook for $16,988. Thats a shame

Gi
Review №66

Really good experience at McGrath Acura of Westmont. Friendly and respectful people. No high pressure, just a nice conversation.We were especially pleased with George, our sales associate. He treated us respectfully and listened to our comments and position.

Ro
Review №67

Adam went above and beyond to get me in my 2nd lease with an upgraded car. He was knowledgeable with explaining details in the changes with my agreement and made sure to answer all my questions with no hesitation. Felt very comfortable resigning with him!

Su
Review №68

Met with Bill Angelakos yesterday at McGrath Acura yesterday. Im currently evaluating the Acura RDX. Bill took me for a test drive but he also really did a great job going over all the features and benefits of the car. He made me feel comfortable without being pushy. I would recommend working with him if youre in the market for an Acura.

Ja
Review №69

Just stopped in to peek at the new 2022 MDX, as my husband and I have been kicking around the idea of leasing a company car. I cannot say enough about the hospitality of the staff at McGrath Acura. JOSH went above and beyond to help with any questions we had and even allowed us to take the car for a few hours to try it out. WOW is all I can say. YES the car is beautiful, but the salesmanship of this team was the most impressive part. NO pressure at all, no BS and truly a pleasant experience. Did we buy the car? Of course we did!! Gave us a deal we couldnt refuse. Thank you Josh and the rest of the McGrath team for all your help. LOVE our new ride💯 McGrath customers for life

Sh
Review №70

I just purchased my second car from McGrath Acura. They are absolutely excellent to deal with. The purchase was fast easy and I felt that I got a fair price for my trade in. Highly recommend. Ask for Sam in sales.

Ca
Review №71

Out of the 3 Acura dealerships I went to, this was definitely one of the top ones. Id like to specially recommend Spiro. Really nice guy and very attentive throughout the whole process. Always gave it his best effort to try making the deal happen. Every dealership is only as good as the salesmen are. At the Orland Park Acura it only took 5 minutes for me not to want to do any business with them. If you end up going to Westmont Acura ask for Spiro, he will not disappoint.

Lu
Review №72

Bill Angelakos at McGrath auto did a great job following-up through the buying process and after the sale.

Ch
Review №73

Buying an Acura was great here! -Special thanks to Sam Shaheen for being patient and so helpfulto us. We are so happy with our new car.

Da
Review №74

McGrath Acura of Westmont handled my recent repair with the most professionalism and care. While I didn’t purchase my 2014 Acura TL from this dealership, I would highly recommend them.I worked with Dan Gobernatz, who provided excellent customer service. During my repair, Dan was in constant contact throughout the process. This made me feel like a truly valued customer even though the dealership was performing the repairs under warranty.

Ni
Review №75

Bill Angelakos is by far the best salesmen I have had coming from a Honda to Acura was a great upgrade and amazing service I would highly recommend Bill to anyone looking to by a car!!!!

Ce
Review №76

I received a text about trading in my leased 2019 TLX which still had 4 months to go before the lease end date. Skeptically, I decided to go by the dealership to let them appraise my car and see what type of deal I could get on a 2021. I did not expect much as I had received an email about a ‘good deal’ 3 months prior- but it turned out not to be a good deal.Upon arrival, Bill Angelakos, greeted my husband and I; and after hearing what brought us in, informed us that they only had 4 TLX Advanced models on the lot. I was not happy at all as the Advanced was a much better model than my mine- thus the lease payments would undoubtedly be much higher than my current payments. Bill asked us to let him see what he could do before we walked away angry, and we did but we were very doubtful.In less than 15 minutes, Bill came back letting us know we could get the car and keep the same lease payment, same miles. We were in disbelief! Literally. Shockingly enough, we drove away in our new 2021 TLX Advanced model for the EXACT same payments, same miles as our much lower cost trade in- and no, we did not have to put any money down! I don’t know how Bill did it, but he did. I have been leasing Acuras since 2009 and have never gotten a deal like this! I highly suggest if you visit Acura of McGrath, seek out Bill Angelakos. He was refreshing to work with because of his integrity. He sealed the deal in minutes without any of the haggling that I hate to do with car salesman. We love our new car and we love Bill for making it happen!

Da
Review №77

Overall good service but after they worked on the car I still have one service light on.

Xi
Review №78

Thanks to Melissa, Josh and Bill! Thank you for assisting us to get the MDX we want. They are very nice and transparent. The store was kinda busy despite it was already about to close for the day, but they were still able to effeciently complete the deal.I sent my offer to several dealers, some of others said yes but turned out just trying to play games with tons of dealer packages added on. Acura of Westmont just made the whole process simple and enjoyable.

Ng
Review №79

Amazing experience! Very nice and helpful people. Scott was very helpful and informative. Also got some hot chocolate from the concierge, which was really nice. All in all, a great experience with some of the nicest people!

Ni
Review №80

Purchased a brand new RDX. Experience was great and Adam helped out a lot and the whole process was smooth. Thank you!

Ke
Review №81

Bill Angelakos was a great sales to work with. He understands our requirements and helped us to find our dream car. Also the manager Joe Falzone was great. Very easy to work with. We live these guys at McGraph.

Ar
Review №82

Josh was super helpful and great to work with! I just purchased a new TLX, and the service has been wonderful. We ran into a few hiccups during the buying process, but Josh and the rest of McGrath Acura helped us as much as possible and made sure our problems were solved. Highly recommend purchasing your car from Josh—he definitely will make your car buying easy and enjoyable.

Er
Review №83

The best car buying experience anyone could ask for! Both Joe and Josh made the process simple and even entertained my 3 and 1 year olds in the process. I love my new Acura MDX so much! Highly recommend!!

Ta
Review №84

Great staff and personalized care. Rachel always does a great job with follow up and paying attention to details. Thank you!

Ri
Review №85

Worst experience I’ve ever had at a dealership! Although the environment is nice, the finance manager is not fit to be working at this place. Not sure why he felt the need to try to embarrass somebody or talk down just because of a deal that never went through. Also that he mentioned that he has done fraud in the past is not something you say to a potential customer.

Su
Review №86

I worked with Paul Metz for the past few months to find the perfect 2022 MDX for me. He did such a great job of keeping in contact and updating me with any information he had. When he got word the car was coming in, he was just as excited as I was! I felt like we built a great relationship and I really appreciated the level of car he showed to me. He absolutely EARNED my business and I was so glad to have had the opportunity to work with him. The entire time working with him, he had a great demeanor and never crossed the line into pushy like a car salesman can. I hope to work with Paul in the future and will definitely be telling my friends and family that he is the man to work with!

Mi
Review №87

Thank you to sales professional Bill Angelakos and the Sales team at McGrath Acura. I love my new RDX see you in 3 years for another Acura.

ca
Review №88

Bill Angelakos is a great guy with a wonderful sense of humor. Friendly and professional. Asks the right questions to find out what the customer wants. Explained everything about the MDX we purchased in a clear and thorough manner. It was a no-pressure sale. Definitely would recommend him to friends.

Ke
Review №89

They are very efficient and friendly here. This Acura dealership strives on customer service and are very professional. Highly recommend buying a car and service here!

Sh
Review №90

Had a recent service here. We have a 2018 MDX, was making a whining noise when turning and vibration on the stirring wheel. They said it was the break pads that needed replacement and back rotors that needed resurfacing. So we did that. Now after 2 weeks around 300 miles of use, I felt strong pulsation again on my stirring wheel when putting the breaks on while on 60-70mph. I brought it back to them and they said its the front rotors now that needed resurfacing. So we paid for that again. After a week of use the whining noise was back and the vibration/pulsation ! I was so frustrated cause now they tell me they need to replace the front breaks retainer clips and align the tires. Plus they tell me the pulsation is caused by the feathered tires. My tires are brand new bought it 3 months ago. I went back to them 3 times not counting when I need to pick up the car.They did not charge me for the clips but it does not pay off for the time on issues that could have been done in one service. After this I took the car to where I got my tires(a good friend ) they measured all 4 tires in front of me and said the tires are perfectly even. They even offered to check it again with the mechanic. The service Acura did was just this week. so What does this all say? You be the judge cause for me its a one star. Not bringing it back to Mcgrath acura westmont again.

le
Review №91

We went in today to purchase a new car and we met with George at the Westmont Acura location. He was fantastic, super sweet, respectful, and kind. He welcomed us and helped us find our perfect car. He was informative and did his utmost best to help us. We were grateful and we appreciate his help. If you come to this location, for sure find George. He will make your day a whole lot brighter and I guaranteed with his help, you will find your dream car.

Tr
Review №92

I was looking for my first car and I was very picky about what I wanted and what I need and I got helped by this nice gentleman named Brandon. He was young just like me and he tried hard for me to get this car and I finally got it! He made the process a stress free process and really made me want to come back when I need to get a new car! This only goes up to 5 stars but if I could I would give it 7! I am definitely recommending this place to everyone I know and when the time comes I will come back and make sure I get Brandon!!

Al
Review №93

I hate buying cars at dealerships. That being said Adam Adawy is a life saver. He was extremely knowledgeable about the product he sells and treated me with nothing but respect and an amazing deal. Definitely coming back to him for my next car. I recommend you do the same.

Ra
Review №94

Service level was excellent at McGrath Lexus, as always. Got parts overnighted so I wouldn’t be without my car for a week because of holiday weekend. Then there was a slight delay when I went to pickup the car, but this was only because they wanted to correct a small issue discovered as they were pulling the car up (they could have just let me leave but didn’t). Finally I was very impressed with the cashier’s integrity. I had paid for the service in cash and had overpaid (bills stuck together). She happened to recount the money, and then she tracked me down in the parking lot to give me back the overpayment. Obviously this person has integrity (and counts better than me). That said, I believe my entire experience is also a reflection on the quality of the service department and the management of the dealership.

S
Review №95

Made 2 long trips to this dealership only for them to tell me the car I wanted to look at was no longer available and came to find out that it was. Then I came for a 2nd visit to see a different car and the same salesman lied and said it was no longer available as well and tried to get me into a different type. THEN he refused to even negotiate the price for not even ONE DOLLAR despite me not even that interested in the car ! Worst car dealership Ive ever experienced. Im honestly shocked and the people that buy cars there must be high and/or gullible.

Ro
Review №96

Just purchased our first Acura from McGrath and we couldn’t have had a better experience. Adam Adawy took amazing care of us and got us exactly what we wanted. If you decide to purchase from here, please ask for Adam, you won’t be disappointed!

Jo
Review №97

One of the greatest and smoothest car buying experiences we have ever had . Our salesman Josh made us feel very comfortable and also was very informative on the brand.

Su
Review №98

Great customer service and the staff are very professional and kind. They were a great help to my family and I when we visited. We enjoyed our experience at the dealership. Everyone we worked or talked to was more than willing to answer questions. Overall a great dealership with even greater staff, and we will definitely consider coming back in the future!

Ju
Review №99

Ryan Lewis, and Bill Conroy helped to give me clear, concise data when purchasing my 2020 Acura MDX hybrid. I was treated respectfully and enjoyed working with them. Having had an ongoing relationship with McGrath Acura for 8 plus years I have always thought highly of their approach in car sales and their service department. Have owned 4 Acura’s over 30 plus years I definitely think highly of their product.I also want to convey my gratitude to Dominika who kept her promise to me and alerted me almost immediately when the car that we discussed was available.

Cl
Review №100

I worked with Adam - it was a pleasure. He was honest and this will be the third car our family has purchased from McGrath of Westmont. Was in a rush and he tried to make it quick - I will admit I hate the, back and forth of car purchases and they certainly worked with us .

Information
100 Photos
100 Comments
4.4 Rating
  • Address:400 E Ogden Ave, Westmont, IL 60559, United States
  • Site:https://acurabymcgrath.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 630-323-8200
Categories
  • Acura dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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