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Mattress Warehouse of York - East Market Street
3014 E Market St, York, PA 17402, United States
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Mattress Warehouse of York - East Market Street

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Ka
Review №1

Chuck was very friendly while helping us find the perfect mattress. Walked us through every bed we liked and explained all the great qualities of each. When it came down to business he found us a great price and was patient the whole time! Definitely recommend.

Ay
Review №2

Rod & Chuck gave us a really good deal on a split king Nectar Mattress and adjustable base. We are very excited to have it delivered. They were both very polite and knowledgeable, they even moved the mattress we wanted in the store onto an adjustable base so we could test how the combo would feel in our home which was the deciding factor for us in addition to the amazing warranty.

Ri
Review №3

Chuck was great. Was a painless shopping experience and provided a great price! Great work Chuck!

Ho
Review №4

Got us straightened out and exactly what we needed, good, friendly, personable, and will work on price with you to find you a good fit. Would recommend to anyone who needs a new bed, or doesn’t know where to start, this would be a great bet.

St
Review №5

Rod did an excellent job helping a client find the correct mattresses for his new home… great communication, great experience all around! Thanks

Ri
Review №6

Great experience. Chuck worked with us to try out so many different options, and found us the perfect mattress.

Ma
Review №7

I worked with Rodney, we went there just for a mattress protector for our mattress until we received the mattress that we bought from Ashleys, once talking to the Rodney about the mattress that we are getting from Ashleys that it would take 12 to 15 weeks for them to have it for us. Rodney said that he could get us a mattress in just a few days. So once looking at the mattress, not only did we get a better mattress. But we got it cheaper then what Ashleys was selling the one that we had to wait on. And by the way we are receiving in just two days and they are taking the old away. So I would tell anyone that is looking for a great mattress at a very good price, and get it in a very short time. Then go see Rodney at the Mattress Warehouse on E Market St. In York, PA.I want to THANK Rodney and the district manager for the great customer service that I received from them.

Ni
Review №8

I had a great experience when searching for a mattress. Chuck was friendly, helpful, and really knew what he was doing. Definitely will recommend this store to others

Si
Review №9

Rod helped us today in picking out a new king size mattress. Super nice and not a pushy salesman like others I have run into. He took the time to ask us questions about our sleep and we found the perfect mattress! Highly recommend!

Ke
Review №10

This is my go to place when Im in the market for a quality mattress. Today I was blown away by a deal that Rod gave me during my shopping experience. Highly recommend!

La
Review №11

Rod was great with finding a mattress that suited my husband and I and was within our price range! He got us a great deal on the mattress, box spring, delivery and removal!

Me
Review №12

Rod was very helpful, quickly honed in on what I was looking for, and got me a great mattress for a great price. Thanks Rod!

Ga
Review №13

Rob was very throughout and attentive, he made the experience stress free, I appreciate that. Great place to buy a bed!

D
Review №14

My fiancé and I walked in looking forb a new bed and were immediately greeted by Rob. He was very kind and knowledgeable making the whole process a relaxing experience. He helped us find a bed within our price range and we left very satisfied.

Ma
Review №15

ROD IS THE MAN !!! Very knowledgable n definetly gave us top notch service n an excellent deal

Ju
Review №16

The experience was awesome! Rob was so patient and gave us a great deal!

ja
Review №17

Dont plan on ever utilizing the warranty. The sales contract states they are your warranty advocates, but this could not be further from the truth. After two months of waiting for the next hoop to jump through, the mattress we ordered has had its delivery date cancelled indefinitely (purchased on 1/21, scheduled for delivery a week later). It is now a week and a half later, we are told we never scheduled delivery. The customer support line listed on the website directs the customer to the store for assistance with warranty claims. It also suggests asking for the district managers contact information. Unfortunately, the store will not share the district managers number with the customer.Update: After writing this review and submitting a complaint through the better business bureau, I was contacted the next day! Turns out, there was huge progress made on the warranty claim that night. The process was hung up on a pillow included in the transaction. The store kept the pillow and I was able to schedule delivery. We never heard from the district manager.The only good part of this process was the sales team. While the process was incredibly annoying, I suspect it was likely a policy/corporate issue. The local sales team at least seemed rather nice.

Ju
Review №18

Chuck was totally amazing!!! Very helpful happy and knowledgeable!!!!! Made the experience worth the trip!!!

Re
Review №19

Chuck was great and helped me picked a perfect bed for my grandpa at an awesome price!

va
Review №20

Rod was amazing and made sure I left the store a happy customer. If you need a mattress go see Rod.

De
Review №21

Great service.Highly recommend.

KG
Review №22

My husband and I were just in today shopping for a new mattress because of my terrible headaches. We worked with Rod; he was a wonderful resource. We started with the Bed Match process which was pretty simple. We were lucky enough to be fairly closely matched on the scale for Bed Match. Rod had us try five different mattresses in the store. I had done a fair amount of research prior to our visit so I could discuss various concerns and products. Rod was able to give us deals and what I thought was a fair price that met our budget. I’d highly recommend this store and Rod. I’m reviewing before delivery of our new bed; however, I will return to the review if necessary.

La
Review №23

Rod was very nice and very helpful making purchasing my bed very easy!

Be
Review №24

Rod really hooked us up! Was super knowledgeable and gave us a great deal on our new king mattress. Definitely felt taken care of and experienced good customer service.

Ja
Review №25

Great guy with excellent service ... Gave me great deals!!! If youre looking for great beds and pillows this the place to go too. Ill be back for more promise that!!!

Jo
Review №26

Rodney was very helpful and patient with us.

Ae
Review №27

Rod was extremely warm and welcoming, plus he gave me a fantastic deal! If for whatever reason I need a new mattress soon, Ill be back as soon as I can!

Co
Review №28

Rod was amazing! He took his time, having us lay on several different mattresses and going back and forth multiple times. He never appeared frustrated or annoyed. We got an awesome deal! Go visit Rod!!

St
Review №29

We were able to get exactly what we needed and at a great price! Thank you Rod!

Cl
Review №30

First time visiting this establishment. Experience was fabulous. The sales manager Dakota was very helpful, and courteous. Will definitely recommend to family and friends.

Ki
Review №31

Rod was great, very polite and extremely helpful! Would definitely come back!!

AJ
Review №32

Today our experience with sales associate Miracle was great. She is patient, knowledgeable, and has excellent customer service!! She informed us that she is new to the company however, you would believe that she is a seasoned sales associate!Because I was so satisfied with my first purchase I went back to get another mattress on 7/7/2020. I initially asked for Miracle but she was unavailable, the sales person Chuck was OUTSTANDING! He was able to save me a ton of money!!! Thanks Mattress Warehouse for employing such great staff.

Ta
Review №33

Rod was awesome! Super helpful and so nice!! Very pleased with the entire experience.

Ju
Review №34

Rod hooked me up!! Free box spring, free delivery, free take away of my old mattress and box spring! 😳 Thanks for making my mattress buying experience a positive and affordable one, Rod!

Ri
Review №35

Rod did a good job! Help us with everything.

Na
Review №36

I bought an adjustable frame & mattress from Rod two weeks ago & forgot to review but wanted to make sure I did because he was so pleasant to deal with & I wanted to let everyone to know. I never felt pressured but I did feel informed. He was very good about finding out what I wanted then showing me comparisons in that price range. I would definitely go to him next time.

Mc
Review №37

Rod was was extremely and his customer service was beyond my b expectations.I recommend anyone in York to go see him

Ti
Review №38

Rod gave me a great deal!

Ha
Review №39

Excellent service from Rod, great knowledge on whats in the store and what would work best for how both me and my significant other sleep. With only about a half hour of time here we settled on somthing that worked great for the both of us.

Ch
Review №40

Rod was very helpful and friendly. Super easy and quick to find a matress

St
Review №41

Chuck Schaefer and his Sales Manager Rod were great to work with. I told Chuck what I was looking for and he gave me several options in my price range. After I decided what I wanted he worked to give me the best price on a Nectar mattress and a great adjustable bed. I did A LOT of research and I feel very comfy that I got the best price OK exactly what I wanted. I HIGHLY RECOMMEND Mattress Warehouse OK East Market Street, York PA.

li
Review №42

Rod was knowledgeable and excellent at explaining all of my options and helping me find a bed that worked well for within my budget! He ensured it was in stock and able to be delivered to me in a timely manner as I was under a time constraint. Highly recommend!

Ca
Review №43

Rod was great from greeting us as we walked in the door to helping us locate what we needed from another location!

ki
Review №44

Fast, prompt service. Very helpful in helping my mother finding what she needed!

Ti
Review №45

Rod is great! Great service and professional expertise!

Jo
Review №46

Rod was awesome. Thanks!!

Ja
Review №47

Rob treated me great !

Si
Review №48

Chuck helped us and was easy to work with. We had actually stopped at another mattress warehouse that was newly built, and the sales guy didn’t have time. We decided to try another store and Chuck went above and beyond and gave us a great deal. Thank you!

Ca
Review №49

Our salesman, Rod, was no nonsense and straight to the point, which I appreciate. He was focused on making sure we got a good nights sleep. Excellent experience!

Ma
Review №50

Rod was able to troubleshoot a specific issue I had. Very polite.

Co
Review №51

I just bought a mattress and adjusting bed frame from the East Market street Mattress Warehouse. The salesperson (Chuck Schaefer) was fantastic. He explained all the difference types of mattress and directed me to what I was looking for. He was able to get me a great deal. I highly recommend you see Chuck at East Market street for your mattress needs.

ju
Review №52

Rod helped me out so much! Very nice! Definitely ask for him!

An
Review №53

Rod is the man! He will hook you up!

La
Review №54

We worked with Rod and had excellent customer service! He was very knowledgeable about the options and helped us pick the best mattress for us at an affordable price. Highly recommend!

Li
Review №55

Rod is very helpful and makes sure you are well taken care of. Thank you Rod!!!

Be
Review №56

Rod was wonderful to deal with. Answered all of our questions and helped us make our purchase.

Re
Review №57

Highly knowledgeable and easy to talk to. I recommend to any first time buyers.

Tc
Review №58

We were looking to find a new mattress and possibly an adjustable base. Rod greeted us. Told him what we are looking for. He showed us four different mattress form lowest to highest price. We had a chance to lay on all the choose while Rod asked us questions. No pressure on which mattress to choose. When it came to the adjustable bases, we told him what we wanted. SIMPLE and NOT HIGH PRICE. While entering the info into the system, it kept locking up. Rod took his time to get it figured out and finalized.

ch
Review №59

Rod did a great job, I very happy

Vi
Review №60

Rod was much more helpful than online chat. Better price too!

Ki
Review №61

Chuck was the perfect salesman. In and out with an amazing deal in 30 minutes. Thanks again!

Sh
Review №62

Rod did a phenomenal job helping me purchase two great mattresses!

Jo
Review №63

Chuck was an awesome to work with. He was very knowledgeable of all the different types of mattress and could answer all of our questions. He listened to us and didn’t pressure us into something. He allowed us the time to think and worked to get us the best deal possible.

Am
Review №64

Shirley was wonderful and made our experience very pleasant, quick and easy!

Br
Review №65

Decoda he was froendly offered a lot of offers

Mi
Review №66

I entered the store today and walked out with a brand new bed that i love Chuck really was understanding of my financial situation and really helped me out finding the perfect bed for me. Great service.

Ta
Review №67

Rod was great treated me very well and looked put for my best interest

Ro
Review №68

Chuck was great. Friendly and responsive to needs. Good deal on on the mattress we needed.

Ed
Review №69

Chuck was amazing at helping us choose the right mattress to fit my husband and I.Very good pricing, Very Satisfied customer

W
Review №70

Rod was very helpful and knowledgeable, very reasonable prices!

Pu
Review №71

Where do i even start? Professional 5 star service with a selection like no other. You can not beat their price or quality mattresses. We were beyond pleased!

Ja
Review №72

Rod was absolutely fantastic. We didnt know what type of mattress we were looking for, and by asking the right questions. We found the best mattress for us. Absolutely recommend this for the customer service and price!

Me
Review №73

The aales man chuck was wonderful and polite he saved us a butt load of money thanks

Me
Review №74

We bought 2 beds from Rod and he was great to work with. Very informative and not pushy.

Ki
Review №75

Rod did a great job helping us find the perfect mattress.

Sy
Review №76

Mr. ROD was very helpful and very kind!

Be
Review №77

Mike is awesome. Very knowledgeable. Helped us find the perfect bed match for my husband and I.The bed frame we picked went on back order. So, instead of calling us and stating that we needed to wait, they went out of their way to find a substitute, which ended up being an upgrade at no extra charge to us. They traveled hours away to pickup the frame and Mike, his boss Chris and Tray came to our home to assemble the bed. Excellent customer service.

Sa
Review №78

Rod was super helpful!

co
Review №79

Rod did a great job!

In
Review №80

It is always a good experience when great customer service is received however there are times when a company goes above and beyond with exceptional services that is only matched by the wonderful products. The bed is amazing, the price was unbeatable, and Rod Chuck treated us like VIP customers, no one does it better!Cynthia Dewindt

je
Review №81

Rod was very helpful & pleasant. I will always shop at mattress warehouse.

Re
Review №82

Rod was awesome - I came in at 4:45 the night before Thanksgiving (late Wednesday) wanting a mattress for a friend to sleep on on Black Friday. Rod found me the perfect mattress and arranged to have it delivered Friday morning so my friend wouldnt have to sleep on the couch! So if youre reading this - THANKS ROD!

TW
Review №83

I went in with my fiancé to just browse but the deal we were offered was too amazing to pass up. Rod Chuck - our sales person - was patient, knowledgeable, and went above and beyond to get us what we wanted. Mattress Warehouse is the gold standard of this industry.Carl Allen

Ma
Review №84

Very professional & informative. Chuck was very thorough & helpful with all my needs. Very satisfied with my new mattress!!

da
Review №85

Professional been here before got a good deal before Chuck was amazing thanks again!!!

M8
Review №86

Got our bed a week ago and couldnt be happier. Rod was excellent at getting us into a bed that worked for us.

De
Review №87

Brittany Mink, Sales Manager was so patient and informative with helping us find an affordable but comfortable bed and frame! We are so thankful for her service and would recommend her and their business to all of our family and friends, THANK YOU for taking the time to answer all our questions and provide ample explanation on our free bed match results :) We will continue to do business here!

Da
Review №88

5 stars for sure. Had out of town guests coming in and needed a box spring asap. Pulled in, Mark (manager) immediately introduced himself, I explained my situation, and he directed me to an item in the back that had just been taken off the floor. Offered a stunningly low price (over 60% lower than other local outfits). I was out in 15 minutes, AND he loaded it onto my car and securely strapped it in. The ultimate in customer service. Well be back.

R
Review №89

Make sure you stop by here if you’re looking for a mattress. The staff was so helpful and really explained all the features of the mattresses. Took time to show us all the available options and what was different between them. Thank you so much.

Je
Review №90

Went in with my mother-in-law to look for frame extenders after being told they were $80+ elsewhere or not finding them at all. They had the extenders and were reasonably priced! The staff was incredibly helpful and friendly!

Ci
Review №91

Rod was able match the online price for the Nectar with adjustable base.and than some. Got a great deal.

Va
Review №92

Chuck was so helpful and knowledgable. :) wonderful experience. Will come back here again and highly recommend

Jo
Review №93

I went into this Mattress Warehouse today after visiting several different retailers (to compare prices/and quality) and I have to say Im so glad I decided to go with them. Not only was Marc a delight to work with Im almost 100% sure we will not find a better quality mattress especially for the price we paid! If I could give them more than five stars I would. Marc made my whole shopping experience as simple and as stress free as possible and I would recommend him and Mattress Warehouse to anyone in the market for a new bed! Thanks again for all your help .

Bo
Review №94

I would like to thank the manager Michael Kimble for helping me out today! He was very helpful in selecting the right bed for me. Very knowledgeable and friendly. Also was able to get financed here! I recommend this place to anyone looking for a good bed just ask for Michael 👍.

La
Review №95

I had a terrific experience with Mark! He was very knowledgeable and totally no pressure sales. He knows his product! As soon as I tried a mattress and I described my iris n cons he easily moved me to another model until it was the exact right fit! The sale was smooth and quick. Delivery was prompt and couteous! Great job!

Th
Review №96

Have done business with this store before and was happy so they came through again the sales guy Chuck was helpful and I got a great deal on a good bed.

Ol
Review №97

I recently moved to York and I was looking for a new mattress. Brittany and Chuck gave me all the details about various type of mattresses. OMG, this was a great experience and I know that I am a difficult customer! Neverthless, they seemed to have unlimited endurance and professional attitude to satisfy the most pretentious, difficult customers. I would like to congratulate the company for great products, super customer service and knowledgeable staff. Thank you Brittany and Chuck! Keep up the great job!

Je
Review №98

Had a fantastic experience with both Michael and Jake purchasing my mattress on Saturday. Michael spent at least an hour helping me decide which mattress to purchase based on my body scan. When my boyfriend had questions over the phone, Michael answered all of them and even spoke to him directly. My bed was delivered today (Monday, two days later) during the specified time window by two professional men who quickly removed my old mattress and box spring and set up my new set. I have purchased one mattress before this one and found that this experience blew that one out of the water. Will recommend this location to anyone.

Za
Review №99

Definitely satisfied. Michael and Chris were super helpful and answered every question with great detail. They got me a mattress & box spring set that was already on sale for $899 (originally $1300) for $550 all said and done. Including the frame. Unbelievable. I cant wait for it to get delivered this Saturday.

Ba
Review №100

The guys at this store, Michael and Jake, are the sweetest, most considerate, and eager-to-please salespersons I think Ive ever met in a long time. They went out of their way to help me pick out a pillow today. I believe they showed me just about every pillow they had in stock. They just were determined to make sure I got the right pillow for my neck and sleep. Good job guys. I really appreciate it. I cant wait to sleep on my pillow! Stop in and say hi to these really, really considerate salespeople. Thanks again Michael and Jake!

Information
43 Photos
100 Comments
4.8 Rating
  • Address:3014 E Market St, York, PA 17402, United States
  • Site:https://stores.sleephappens.com/United-States/PA/York/Mattress-Warehouse-of-York-East-Market-Street/229/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTI4NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 717-751-7790
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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