Fantastic service!! Both gentlemen were kind, attentive, and patient, which I really appreciated since it is the first car that I buy. My budget unfortunately did not match the car that I was hoping for, but they were really kind and gentle in letting me know more options. I definitely recommend this excellent car dealership. When I have the budget I will be coming back!
These guys were great to work with. Know what vehicle youre interested in by browsing online before you go in. The communication was great the when way through. Reasonable price for the car and the actual buying process was extraordinarily smooth and quick.
They are very responsive, informative, and friendly. Their prices are very fair and the warranty is pretty decent. I would definitely buy from them again!Update: I had some small issues with the vehicle I purchased. When I contacted Boston Auto Sales they worked with me to take care of it. They are honest and sincere. The help and attention I received after the sale were as good as they gave me before the sale. I would absolutely buy another car from them!
I went here to look at a car I probably would’ve purchased today however I was there while another customer was there looking at a car and overheard the conversation. They wouldn’t let this customer test drive the car without promising to buy the car or putting a down payment on the car. Covid or not I don’t see how you are expected to purchase a car or make a decision without test driving it. It’s real simple to sanitize anything and air it out. It’s not like 20 people are driving that same car that same day. Anyway once I heard how they did business, I didn’t want to do business with them. All used cars do not drive the same!!! If you want to test drive a car before purchasing or being forced to leave a deposit, I do not suggest this place. Also it seems like they are not willing to negotiate on pricing from what I heard.
I recently bought a car from Boston Auto Sales and enjoyed the process. I went in knowing which car I was planning on purchasing, looked at the car, took a few days, and went back to test drive and finalize the purchase. Ray was upfront and respectful of what I wanted and was very helpful in the process of title transfer, insurance, and all of the other headaches caused by the RMV. Im very thankful for my experience and my car and highly recommend Boston Auto Sales!
Like some of the more recent reviews have said, these guys are awesome. Look at their website beforehand and figure out which car you want, and they will make every step of the process as easy as possible. They set me up with a great car, got me a deal on new tires, and even helped with some of the cost of a repair I had to have soon after buying the car (an understandable repair for the number of miles on the car I bought). They have been super nice and I could not have asked for better customer service or a better first car! Prices are completely reasonable, come in knowing what you want and they will make it happen. Thank you Boston Auto Sales!
We were highly satisfied purchasing a car at Boston Auto Sales. Anthony was knowledgeable and the positive experience will have us return the next time we need a car!
Customer service is horrible. I called to schedule a test drive on a car and they refused to let me test drive any car unless a financing form was completed. And then stated to me “We are already a small business and Due to covid we want to keep the cars clean”. My initial reaction was “So do you even clean your cars??” and “how do I know I want to get it if you won’t let me drive it?” Little did they know, if I liked how it drove then I would’ve bought the car full out but that’s their loss. Will not recommend this place to anyone.
Great place. Just meet Kam and you’re good to go!
Trash customer service. Would NEVER RETURN HERE. The person who was “helping me”, didn’t even allow me to test drive the car until “started documentation”. Kept insisting the car was fine but i was wanna see myself.. had to turn my pursache to the actually honda dealership
Kam is the best. Got a great car at a great price. Thank you Kam for a great buying experience!!!
They were great. They helped me get a better car than the one I looked at, and they waited over an hour after closing so I could finish my deal. Go here for used cars!
Any rating below 4 stars is foolish. If you know exactly what you want, these guys will make the process 100% seamless. I bought my 16 Honda Accord from these guys and i was in and out of the dealership. I knew exactly what car, color and trim i wanted and signed the paperwork accordingly. They do NOT have a large lot which limits them to how many cars they can show. DO NOT COME HERE ASKING TO TEST DRIVE EVERY SINGLE CAR! Know what you want and youll have no issues. Keep in mind, most cars do have a minor accident history but this is why theyre able to offer the prices they have. Just do your research prior and youll be fine. Ray was an absolute help and was straight to the point.
Very impatient man with a attitude problem 😒
NOT YOUR BIG BOX DEALERSHIPMy experience here was very straightforward. After dealing with salesmen at bigger dealerships I felt like making the decision to buy my used car at Boston Auto Sales was easy. Ive had the car for a month and no problems at all. Kam was cooperative, flexible, and had the car ready for me on my arrival for test-drive and pick-up. I can see how his straightforwardness could possibly interpreted for rude, but I really appreciated his no BS attitude. Thanks!
Ray was great...very kind and fair..bought a Tacoma..Ray helped in every way to make the transaction smooth...a no nonsense dealer..have already recommended him to my neighbor..would purchase again from this dealer.. ❤️
Fair price, no pushy selling. Wife and I picked out a car. I left for work. She started driving home and realized the breaks didnt seem right so took the car back. Boston Auto immediately had all four breaks done. No arguing involved. Highly recommend.
Guy working there (owner?) is super rude. We wanted to buy one of the civics but he did everything in his power to make us uncomfortable until we left.
Bought a vehicle from Kam on Valentines Day for my wife. He ruined my day because I enjoy doing battle with car salesmen. He gave me nothing to argue about. He did all I asked. It was actually a great experience. I had the car by the next day. I highly recommend dealing with Kam.
This dealership is amazing. I went here knowing exactly what car I wanted to finance. The process was extremely smooth. The employees were very nice. I would definitely recommend this dealership. They have nice cars for nice prices!
Not what I expected, the car I went to see was not in good conditions I would not recommend it
We got a really fair deal on a 2016 Toyota Tacoma. Ray went out of his way to help us get it back to RI. It sat in our garage for almost a month because of Covid registry restrictions.When we got it on the road we discovered the radio was not right,and had to be replaced.Ray was very professional and fair and agreed to help us get a replacement.Great customer service is what you get at Boston Auto Sales, and that is what will bring us back for our next vehicle!
I went out looking for my first car and he had some nice cars BUT some had lifted seats, missing mats, dents, seats were stained and scratches on the outside. First of all when you go out an get a car usually the sales person is trying to sell you a car. He was not trying to sell me anything. Not even his worst one. I know I didnt have the best of the best credit score. I had credit. He was not trying to work with me at all. So I rate this the worst because he had poor customer service. And his cars needed a lot of work. Good luck.
The customer service should be improved. The guy was not cooperated and he was not willing to tell us about the car. What we saw online and in the store was totally different.
This place is awesome. Definitely a no nonsense, take it or leave it mentality, but they have some incredible deals that should not be missed. They do buy cars that have had minor damage, but they are all fixed through a dealership and you have a 60 day warranty with your purchase. If you dont want to spend hours, days or even weeks looking at cars in various locations, go here and you will find something you didnt think you could afford in a matter of minutes. I would highly recommend this place.
I bought a beautiful Honda Accord from this dealership and I could not be any happier. The car has been great, the price was $4000 less than everybody else and their service was fantastic. They helped me getting the car financed and helped me build my credit. I highly recommend Boston Auto Sales.
The cars go by really quickly. I guess thats a testament of the good service provided here. Very honest salespeople
Very happy with my purchase. Price was amazing and the guys were very nice and helpful.
This dealership has amazing prices compare to other places. The staff is knowledgeable and they are no nonsense and dont waste your time. Highly recommended..
If you are looking for an amazing car buying experience this is the place. My boyfriend and I had been to 6+ big chain car places that had just about ruined cars for us for good before we went here. They have fantastic cars for even better prices, they are not pushy at all and they work with you to get what you want. If you are looking for the obnoxious pushy sales person who gives you free coffee and water and harasses you to get something this isn’t going to be the place. This is where you go if you know what you want and you want a great price. All the cars are right there so you can see everything - it’s very small but to me that’s great because you can see everything at once. All the reviews saying these guys are rude is just not true - these guys are real the guys are big places working for commission are fake!!! So if that’s what you want... anyway highly recommend Boston auto sales!
I had a great experience purchasing my car here. Kam was really great and went above and beyond to help me get financing. He gave me the best price on a really nice car, and bought my old car as a trade-in. His guys are really nice and helpful. They handled all the paperwork really fast, and made everything go beautifully. I found the whole experience was great. Kam provides friendly, personal service - overall it was a great experience.
The staff is very unhelpful. They told us we could have 1 test drive so we wouldnt waste their time. They told us to go to another dealership if we wanted to test drive a car. They also have hidden documentation fees ($500). But their cars are the best price.
You should know what youre choosing when you pick Boston Auto - they are all about getting you a great deal. Theres no pomp and circumstance like buying from a dealer - and the place is tiny. But Kam and the guys there are all extremely friendly and knowledgeable about how the process works (insurance, registry, everything) and happy to sit down and work through it all with you. Very happy I found them and will certainly keep their card for the future! Thanks guys!
Great service found everything that I needed to know about the car I was looking for.
I was looking for a Toyota RAV4 for 2 months and I found a clean, low mileage RAV4 at Boston Auto Sales much cheaper than all other dealerships. These guys were friendly, knowledgeable and straightforward. I was very happy with my purchase. They made everything so easy for me. I love my car. I highly recommend this dealership and would definitely go back.
I bought cars for all of my children here and it was the best decision I have made yet. Kam is probably the nicest and most helpful worker I have ever talked too. I had multiple cars on my mind and they showed them all to me and made great recommendations. They never said any lies to me in my few cars purchased. The customer service is great and I hope they keep it up. If you are ever looking to buy a car buy here beacause of their great deals and amazing help.
Boston Auto Sales was one of the most pleasant car shopping experiences I have ever had. I worked with both Ray and Kam on my sale and it could not have been easier. I would recommend this lot to anyone who is looking for a car!
Bought a car a couple of weeks ago, really happy with the purchase process and item. Kam made everything look so easy and was proactively communicating.
I dealt with Kam who is knowledgeable, honest and professional. I was most impressed with his integrity. There are few and I mean few people who choose INTEGRITY over OPPORTUNITY!! Best loan interest rates as well. Thx Kam
Got a great deal on 2015 Honda Civic. So far I have bought 4 cars from different dealers, but the experience this time was the most pleasant I ever had. Kam was very helpful and professional. Gave car information, history, and also helped me consider all possible options. He also disclosed about a minor accident, which was not mentioned in the CarFax !! Its rare to find this level of honesty from Car dealers ;)Walked in and walked out with a big smile on my face, after I purchased a very god car. Highly recommended.
No test drive without a deposit. Very strange. No greeting or shows interest in selling cars.
DO NOT BUY A CAR In Boston Auto Sales! I write this so other people don’t have to experience what happened to us. We are a family of 6, we have 4 little children. We are new in town and we were looking for a family car. We trusted in Boston auto Sales and it was the worst decision ever...the car gave us problems since the beginning! The car never passed the inspection!We took the car to a mechanic and he told us to give the car back to them ASAP! We did that and Boston auto Sales just gave us a miserable part of our money...Now we don’t have a car and we don’t have our money and you can imagine how badly we need a car with 4 kids!DO NOT trust them....believe me....
The price is too good to be true but real, we had good experience, we got a good price, the staff is very helpful. They knows what they are doing, don’t waste our time.
I highly recommend this dealership. The staff is very knowledgeable and friendly. They have a great selection of Hondas and Toyotas and are far less expensive than other dealerships. I searched for a Toyota RAV4 for a long time and they had a few in stock at incredible prices. I had to travel far to get to them but it was well worth my trip and time. Saved thousands. I would definitely go back to them again.
Brought my college grad in to look at a car. Kam wouldn’t let us take it for a test drive or a prepurchase inspection unless we agreed to his price and put down a deposit. His price is 3-4K over blue book trade in value.
Generally excellent prices, especially on their discounted vehicles. Staff was very to-the-point, which I appreciated, though some other reviewers seem to have not, and honest (they told me about a minor accident a car had been involved in that wasnt on the Carfax, and that Id have never noticed otherwise). Its worth noting that most (all?) of their cars were at some point involved in an accident and repaired, which is likely what allows them to offer such low prices. This can pose an issue, especially if you dont know what to look for, but the damage is often minor and fully repaired, and well worth a few thousand dollar discount. I purchased a car from them a little over a month ago at a very good price, and no significant issues have cropped up since. Overall, Im very pleased with my experience at this dealership.
Good prices, wide selection and very nice crew.
Kam was honest, low-key, warm, helpful, and willing to listen. We bought from Boston Auto Sales and will be going back there for our next car.
Kam, and his entire staff were so patient and very accommodating in the purchase of our 2016 Rav4 truly the best dealership experience I have had all paperwork on their end was done so prompt and had everything I needed from the start of the deal unfortunately on our end it too a lot longer to complete sale due to financing issues with our banks but they were so understanding about it and for that we thank you Kam!!!
This guys are not serious. They have new cars but all of them have an accident history. Here are my advices:-If they dont want you to test drive, dont buy it.-If something is broken and they want you to buy and they will fix it later, dont buy it.-if they dont wanna give you a copy of a carfax, dont buy it.Keep un mind that if you have your car has a problem after you bought it, they will ask you for a deductible to fix it.Good luck with them.
4.5 stars. They had the best price for the car that I wanted (2015 Honda Accord EX-L). I was a bit worried reading the negative reviews. But, many such reviews expected a normal sales staff. This is not a place to browse and figure out what car you want---its a parking lot of tightly-packed cars with a trailer for an office. Kam is the owner. I largely dealt directly with him and found him easy to work with (see my review of Herb Chambers Honda for the other extreme). He brought the car to my mechanic in Natick for a pre-purchase inspection. He fixed the issues w/o question. He updated me on progress and was easy to reach. When I came for the closing (with my RMV-1), he worked efficiently and didnt try to sell me things I didnt need. The documentation fee ($399) was in-line with other Boston-area dealerships. He didnt try to hide issues and he didnt take short cuts on repair---e.g. he replaced both rear tires even though only one was identified by my mechanic as being too low. I had my mechanic do a major service after purchase and they didnt find any issues.Note that Kam charges a fee ($299 IIRC) if you want them to register the car for you. But, it only took me 30 minutes after finishing paperwork at BAS to drive to and register the car at the Watertown RMV.The one hiccup was that the car failed inspection due to tint that was too dark. When I called, Kam told me how to peel it off and said theyd take it off if I brought the car back. Took me about an hour to get it all off and it passed inspection on the 2nd try. To Kams credit, the car had previously been inspected in MA (per the autofax) and I know that MA inspection recently got a lot stricter. Ideally, he would have at least pointed-out the possible issue before purchase, but I think it was an honest oversight.In summary, I saved $2-3k in purchase price and spent $200 more on my mechanic that I think I would have with a more expensive car. But, Id much rather support my mechanic than foot a salespersons bonus check! Ill definitely be checking out Boston Auto Sales the next time were in the market.
Its well runned business by Kam, he was very helpful with buying the car and getting through with the registration as well. Although he was very difficult to negotiate wirh.
Trashhh service
I went there and took a while for the sales person to show up (I was by myself in the dealership), finally he opened the door of office and yelled from his door do you need help?. So, I had to go to him to get help, I had a couple questions about some of the SUVs and he gave me a business card and said we have a website you can go there and look at the cars - Really? I went to the place seeking a SUV to buy, I wanted to take a look at the car in loco, not just at pictures on the website, and he asked me to go to the website. What kind of serious place does that? Not coming back to that place that is for sure.
Save your time not going to this place.The guy in charge of this place is rude, not a good customer service. Feels like they don’t want to sale the vehicles. Had some questions about the vehicle he told me to go browse their website. Most of the cars has lots of scratches and dents on it.
Great deals wonderful people
Beware. They may seem very nice but they lie a lot .
Great place
I was thinking about going to this placebut many people have put complaints so neither crazy got there 😅😅😅😅
Worst dealership ever, avoid . their sell damaged vehicles .
Not very good service