Your rep. Was great. Answered our questions in a way we could understand. Very helpful. Great employee to your company.

My experience with is getting a upgrade iPhone and Alexis is great with customer service, very knowledgeable, helpful, and very supportive in getting my new iPhone setup and letting me know on information on the new on the iPhone.

A great experience at a very rough time...Katie picked a phone that would work for me, programmed it had everything set up and delivered it to Anaconda...Couldnt have asked for better treatment...she was such a great help, never be able to thank her and Verizon enough

Alexis at Russell cellular was really wonderful. She was so helpful and informed and made sure I got a super deal. Thank you

Great quick in and out friendly service

I came in to get a screen protector for my new phone and the girls working there were so helpful in explaining all of my options and were professional in the best way .

The crew at Copper City Wireless is nothing short of amazing. The instant you walk into the store, its welcoming and homey. The latest smartphones, tablets, and accessories line the walls, and youre greeted with a smile. The staff is super knowledgeable about technology and Verizon, and makes the upgrade or new phone, seamless and painless.Copper City Wireless totally embodies the spirit of local business - taking care of Butte customers for years now. Whether you have a technology issue and cant get something working, or you need to adjust or pay your bill, the guys here are always down to help.Instead of spending money at Cellular Plus - where not only is not locally owned, but youre a number and not a person, come see if Copper City cant get you done, and set your expectations on service, miles above the average.

They were friendly and knew what they were doing. We were in and out quickly.

BEST service I have experienced at ANY phone retailer, ever! I was working with my 80-something father-in-law, a Montana rancher who needed to update his 8-year-old smart phone. Store manager Ray Harding was exceptionally patient and good-humored about the whole process. We left with an updated iPhone 8-plus, complete with data and app transfers, clear instructions on the basics, and a very happy senior citizen who was enjoying his new phone. Thanks, Ray, for your knowledge, care and willingness to put the customer at ease. All the stars!

I came in and purchased a phone for my husband on our business account. Lorrie helped us out, as usual, in a quick and efficient fashion. This is the third phone we have gotten through Verizon with Lorrie as our sales person. She is always there with a smile and I always leave knowing we are in good hands. We have never had a single issue or negative experience. Lorrie is super knowledgeable and always puts a smile on our faces. If I could give this more stars I would

Lorrie did my upgrade and was fantastic. She was really smart and efficient. Not a single problem. I will be back for all my needs

I came in to the store after first going to another (I wont make that mistake again)! Lorrie was awesome she could tell I was distraught and in need of a phone, she got me taken care of quick and with a great attitude. All of my dealings will be with her from now on! Thank you so very much Lorrie!

She was amazing !! So helpful!!! By herself and did great at multitasking and helping everyone.

Lorrie was fantastic! She took care of me with great knowledge and took care if my wife as well. She made the entire experience easy and fun. I will be back for ALL my needa

I’m a truck driver from out of town. Went down to the store after calling them to purchase a specific phone which they did have. Told them I was going to buy it out right not on the payment plan. I get down there and they would not let me purchase the phone because it had to be cash only. Would not let me purchase on my credit card because the amount was too much for their policy. Mind you I had to get a shuttle service to get me down to the store because I was broke down and in a motel. What a joke. I called Verizon customer service and told them what happened. Nothing will probably get done because they are an independent contractor for Verizon. But my opinion is they should be pulled from Verizon.

All ways very helpful

My husband and I came in to get new phones on a rpepay account. Lorie helped us and was phenomenal. We had a great time And Lorrie was very smart and helpfil

Lorrie was very helpful and knowledgeable and was able to get all my information switched perfey. Best service by far .

Lorrie was amazing and super helpful. She fixed my quickly was really friendly and knows a lot.

VERY helpful and knowledgeable!

I came in on a Friday and Lorrie took care of me. She was very concerned about my health and genuinely excited about my upcoming trip. I will be back for all my needs

We will go out of our way to go see Ray at this location. He is the best Verizon representative we have ever worked with

The store manager is very helpful and in Way professional

If I could give this a negative star I would. I wanted to change my plan and was told it would only cost me a little more (maybe 30.00) than I was already paying. The way they changed the plan it would actually cost me about 60.00 dollars more. When I called to ask why and tell them I was not going to pay that much more they did not explain why the large increase or offer to find a solution. I called the verizon support #611 and after a long wait (which was worth it) I received the best customer support. Copper City had set me up with four lines on my account which caused the large amount - I only have two lines.... Horrible experience. I will go out of town or work with the online support people from here forward.Update: The manager contacted me per this review. He was genuinely concerned about the service I received. At the end of the conversation I was satisfied that the manager will correct the issue and moving forward service will be better.

Alexis was very friendly an answered all my questions!!

Elisa saved me money and set me up with a new tablet! Love this location!

Lorrie is very professional and most knowledable. When I return hope she waits on me ahain.

Decent service. Great coverage. Ok personnel

Great experience. Very good at solving the issues.

Good Lil spot to get a phone and what not. The staff is cool.

Absolutely wonderful! Got my phone set up the way I wanted it!

Elisa was very helpful and knowledge. Will be back for any of my phone needs!

Todd and Lance at Copper City Wireless are amazing... I have complete confidence in the staff ad would highly recommend these guys !!! Thanks again!

Lorne Focht and the guys at Verizon just got my phone lines all set up and saved me on my internet! Great service! Highly recommend!

This is a very good store to do business with.

This store is soo great and I had quick and easy service! Definitely the best Verizon Ive been at.

Half the store was empty with no items on display. Salesperson had no idea of what the phone did. Went somewhere else & bought a phone.

NIGHTMARE! - We were promised $650 per line when turning in our old phones and switching to Verizon from Sprint.We switched on October 25th 2016 and are still calling in every 10 days to argue and plead our case for getting our $650 gift cards.We still have yet to receive any compensation from verizon or 1 consistent monthly bill, 3 LINES IS COSTING ALMOST $300 per month!After a documented chat session promising our $1,950.00, all of our submission IDs, website tracking numbers, fed-ex tracking/shipping info we still have not received any compensation or a guarantee that we will!ALMOST 6 MONTHS LATER AND I STILL DO NOT HAVE THE $1900 I PAID SPRINT FOR OUR PHONES THAT WE MAILED INTO VERIZON AND FOR THE CONTRACT TERMINATION.TOTSLLY DISGUSTED WITH EVERY REPRESENTATIVE THAT WEVE DEALT WITH THUS FAR.THE BEST PART ABOUT THIS SCAM IS THAT WHEN YOU GO INTO A VERIZON STORE THEY ADVISE YOU THERE IS NOTHING THEY CAN DO AND THAT YOU HAVE TO CALL THEIR 800 NUMBER.WHAT A JOKE!!RUN RUN RUN RUN AWAY

These are the real local guys, they told me about how their company is based out of Missoula (not a conglomerate like Cell Plus by the mall). They set me up with a new LG and Jetpack in no time a couple weeks ago!

Good prices, and very nice people.

Very helpful with all my questions

Lorrie was fantastic!

Im better than you and you are jelous

Excellent service

Nice, helpful, honest staff.

I absolutely love this store

I only use Verizon cell phones.

Elisa is AWESOME!

I go through straight talk

Kaitlynn was awesome

Thanks for the help today Isiah !

Stupid phone

Small.not a lot of acceceries

Young guys gave me a bad time about my vintage phone, but all in fun. They helped me get my new phone setup with no problems. Ive been a customer here for a long time even after management changes. Recommended.

Alexis is wonderful. She is very professional, knowledgeable and kind.