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My Eyelab
1943 Pleasant Hill Rd, Duluth, GA 30096, United States
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My Eyelab
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Am
Review №1

Came back to get my glasses again from Eyelab and was helped by a really nice GAL Shelby, she was awesome! We had a great conversation and she helped me pick out some nice frames, really took time with me.She is really nice and friendly and GREAT at what she does. I recommend her anyday! Her Manager Jeremy was also very professional and courteous as well.

Ia
Review №2

We had a great experience here! It was quick and they really took care of us.

La
Review №3

God will show you what you need!!!I was just passing by on my way to an appointment and I saw this sign! Melody & Shelby were very friendly, helpful, & timely! Come get your eye exam and 2 pairs of glasses for $59.95!! Thanks for the virtual exam Jose!👩🏽‍🏫

Re
Review №4

They have the best customer service!!! They make u feel comfortable and they help you choose what’s best for you not for them !!!

Em
Review №5

Barbara is super nice and helpful. Great price too.

Ja
Review №6

Terrible experience they gave me the wrong prescription because theres not an actual doctor in house they are overseas on a television screen and they use a toy-type device to figure out your prescription if theyre wrong you have to pay again. Ive been purchasing contacting glasses for years and Ive never had such a bad experience I would recommend never to come here or any of their locations

Am
Review №7

I had an easy and quick experience at this location. I was able to book an appointment the same day and didn’t have to wait to be called in. Everyone is super kind! Melody helped me with picking out glasses and never seemed to get irritated when I kept (annoyingly) changing my mind. Definitely coming back to the pleasant hill location!

Ma
Review №8

They are honest, try to trick us.Will not recommend

Le
Review №9

Very polite and professional. Showed up early and was able to go right into appointment. They are very knowledgeable and helpful.

Mi
Review №10

Gives you a higher prescription so you disqualify for the $59.95 two pair of eyeglasses promotion and have to pay for the exam or get thinner expensive lenses; puts more strain on your eyes and is very damaging to your eyesight. Unethical.

Xi
Review №11

Manager Louis is super friendly and helpful!!! My friend lost a screw on her eye glasses, which she bought from another store. Louis helped us to find the suitable screws with no charges at all! Thanks him a lot. I believe with such a good man’s leadership, the products of this store would be also of high qualities. I would definitely visit this store if I need a pair of glasses!!

Mn
Review №12

Best experience getting glasses in my 15 years of wearing glasses. Ethan and the team were nice, fast, and HELPFUL. I recommend if you wear glasses to go here and get what you need. Much appreciated. Can’t forget about the money I saved as well.

Te
Review №13

I had a wonderful 👏 experience with Eyelab today. Best visit to Eye Doctor ever. I cant say enough about my glass consultant ( Fehmida) she was so helpful and professional.

Gr
Review №14

Friendly staff and very easy process. I highly recommend this place.

As
Review №15

My experience at eyelab was amazing. All of the ladies were super helpful and were very personable. Melody was super helpful and very patient while helping my indecisive teenager try on glasses. She helped her decide on two pair that fit her face and personality well. Would highly recommend this location :)

Ja
Review №16

Terrible unbelievable highway robbery experience. There are many other real eye doctors in the area! Go there. There are no doctors on staff at any location with this company. Its likely they will get your prescription wrong and if you actually catch it the will refuse to fix there wrongs and will not offer refund or try to help. I now must go pay another real doctor to do another real eye exam after being SCAMMED at MY EYELAB WHERE NO ACTUAL EYE DOCTORS WORK! CAN YOU BELEVIVE THAT?

An
Review №17

Miss. Fehmida and the whole staff were very helpful and walked me through the whole process and took good care of me. I definitely recommend! Amazing prices, amazing service, AMAZING!

Ta
Review №18

Friendly, efficient service. Great selection of frames that won’t break the bank!

Ne
Review №19

I arrived for my appointment 10 mins early and they were ready for me with no waiting. The lady who was helping me was nice and she gave me time to look around and try on different glasses. I originally used the 90 day pay off option however upon doing some research I would not recommend that option. The company acima will charge you 3x what the price is of your stuff from here and if you don’t pay it before 90 days you pay a ridiculous amount of interest. Just be warned. Acima also has a lot of hidden fees they do not tell you about.

La
Review №20

I lost a nose guard on my sunglasses and popped in to buy a pair. They happily replaced them at no charge

Ca
Review №21

Barbara and shelby and all the ladies are amazing!! They are so courteous and patience.

Do
Review №22

Melody was super helpful in getting the best pair of frames. She gave me an honest review on many different pairs of frames. Great employee! Ask for her when you get here

Re
Review №23

Its a nice place with good equipments and enough space to do social distancing. 100% recommend to visit this place and when you are planning to visit this place you should not be worried about the language because they have multi language speaking staff like English, Urdu, Hindi, and many more...

Li
Review №24

Everyone was so kind, loved it here. Ms.F was so helpful with helping me select my frames, definitely recommend this place !

Sa
Review №25

Easily the best experience I’ve ever had bar none at an eye exam. Fehmida was amazing!! Ask for her she is the very best!!

Ja
Review №26

Went here with my folks and Ms. Fehmida was an absolute pleasure and a big help for us. She not only held our hands through picking options and frames, she was very personable and friendly. Awesome place here y’all!

Le
Review №27

We had a great experience. Ms. Fehmida and Barbara were very helpful with explaining things and helping my husband pick the right frame to fit his face. Thanks again for the wonderful experience!!

De
Review №28

Super easy process! They have a great selection and service is great.

Ju
Review №29

Awesome first experience! Fehmida was super kind and patient, walking me through the whole process. Will be back!

An
Review №30

Wonderful!!! Melody and Lewis were fantastic! Everyone in the store was so kind and helpful!! They did everything they could to help me save as much as I could and gave quality service as well! Will definitely be going back!!

Wi
Review №31

Your sales rep Melody was super cool and made my seeing issues feel like a normal day! What great customer service. Frankly, the entire staff was great! Including the video lady who fam near hypnotized me with the eye lest! Lol!😂 The highlight of my day…. Billy

BC
Review №32

Great experience! Service was fast & everyone was extremely helpful.Special thanks to Fehmida!Will be back soon.

Mi
Review №33

Fehnida was great at choosing my glasses. The entire stuff is 👍 great

Me
Review №34

The associate who helped me Fehmida was amazing! She was so sweet and really did her best to give me as much deals as possible. She explained how things work with him and gave me options to choose from. I am very pleased with the work done by her. I bought glasses and contacts for a year. Well done!

Ro
Review №35

Ive been wearing glasses since I was a little girl (4-6). It adds up to a lot of eye exams, glasses, and varying places depending on the insurance coverage. To date this place has been the best experience in getting glasses and contacts. They break everything down, and customer service is phenomenal.

La
Review №36

Im very disappointed in my experience. I have had to come back three times and they still dont have it right...They sent me to Americas Best to get my eyes dilated. I would think this should be included. Now Im forced to pay for another eye exam.

Ka
Review №37

Fehmida was amazing! Shelby was an amazing tech as well, and makes you feel very comfortable

Ja
Review №38

Polite and friendly staff, I was able to book an appointment for the same day, the process was quick and you will see that they sanitize often during your visit. Great experience over all!

Iz
Review №39

I want to thanks this people from my eye lab they were Amazon very professional and helpful I love the agent that help me Mrs Fehmida she was so kind and did a great job

Ty
Review №40

Great place! No wait time and they have a wide selection of glasses to choose from. Fehmida was exceptional and provided a positive experience in paying for my services at My Eyelab. Ill be back next year for my exam. Thank you!

Ja
Review №41

They got my prescription wrong by 1.50 I know because Ive been wearing contacts and glasses for 35 years! They refused to fix and kept my money told me to go eles where and get the right prescription and come back and order from them yea right!

De
Review №42

Walking in the staff assisted me. The doctors were great and easy to work with. I would recommend and I will be coming back here for more glasses and contacts.

ju
Review №43

OMG I can see and I am NOT wearing glasses. Top of the line technology, exceptional customer service, extremely knowledgeable and lots of laughs I am grate I have this place a try. Lens Crafters said it couldn’t be done but 𝐌𝐲 𝐄𝐲𝐞𝐋𝐚𝐛 did it! Excited to be wearing contacts for the first time!

Au
Review №44

Great place. Highly recommended going here for your eye exam glasses and contacts.

Co
Review №45

Thank you melody for helping me with contacts so happy to take my eye care to the next level thanks for making that possible!

Gi
Review №46

Fehmida was very helpful! Great service

St
Review №47

Fehmida was very patient with me in selecting my frames and the overall experience very professional and courteous.

La
Review №48

Ive visited this place in Duluth branch today . Its really good. I met Fehmida their. She is really nice and helped my mom alot to find the right glasses alone with speaking in her language. 100% recommend.

Ch
Review №49

Our experience was great at My Eyelab. Famida, was a gem. She helped us out with everything from selection of the frames to getting them done. All the team members are really helpful. Thank you and I definitely recommend getting your contact lenses and glasses from them.

Ka
Review №50

Quick and easy!!! I can see again. The entire experience was great. Melody was the icing on the cake!!! Highly recommend!

Sa
Review №51

Fehmida was a really big help, and they have great rates for exam and contacts!

Co
Review №52

MY EYELAB IS:-) AWESOME :-)Melody was my associate she answered all my questions accurately and responsively. Wonderful personality. My eyelab has an outstanding selection of frames. Excellent experience.

Br
Review №53

Melody and Shelby did an amazing job for helping me getting new glasses they was so nice and respectful

ja
Review №54

Me Barbra and Fehmida were great very informative. I will definitely be returning

Fa
Review №55

The service was astounding. I was able to come in quickly and get all my questions answered . Definitely will recommend

So
Review №56

Im Very Satisfied with the Services that was provided for My Daughter at Eye Lab on Today. Suhail&Barbara Were Exceptionally Helpful in taking care of My Daughters Needs. The You for Your Service Provided.

Th
Review №57

Melody is the best attendant ever! She is very patient helping with contact lenses! I highly recommend this place!

di
Review №58

Love the service, and the staff is amazing. Ms. Fehmida is so helpful and educate me on glasses .

Me
Review №59

I am very very happy with my visit ! Luis and Melody did a great job making sure i was comfortable and helped me as a first time contact user ! Thank you so much . HIGHLY RECOMMEND

Ja
Review №60

All the Staff were incredible at making you feel comfortable and very knowledgeable. Their customer service was phenomenal and would definitely recommend any friends or family to come by.

Ai
Review №61

I was amazed at the service I received today! The exam was so fast and all the staff were very accommodating and friendly especially Melody!

Is
Review №62

The employee “Melody “ she brought such a great experience in the process of finding a new of pair glasses, very outgoing and sweet, had a great experience and will be coming back

Sh
Review №63

My experience with Barbara and Suhail was phenomenal. The customer service from the time I enter the door to the great service was excellent. The frame selection is wide with reasonable prices to fit your budget.Satisfied customer I am!

Ma
Review №64

It was a very pleasant visit the people where so kind and very helpful I am definitely coming again.

Lo
Review №65

They have great customer service and prizes are awesome

Ma
Review №66

First time here, i really enjoy the people. Very friendly and helpful, ask for Fehmida, wonderful person to work with.

sh
Review №67

Mrs. Fehmida helped me pick great glasses that works for my sight

re
Review №68

Had a great experience here. Luis and everyone else were very nice and helpful with all the questions i had! Thank you guys

Je
Review №69

Great overall experience they saved so much money on my prescription. Fehmida and the other staff had great service! I definitely will be coming back here for all my services.

Au
Review №70

Amazing customer service from every single employee in there. Luis went above and beyond and explained everything in such detail double and triple checking my prescription to make sure it was correct. Suhail very nice and helpful and absolutely caring.

Ki
Review №71

Fehmida was extremely helpful, so patient and she took her time and made sure we understood our options. She took the time to explain our results and made us feel well taken care of. Thank you!

N
Review №72

Great customer service provided by Melody, Barbra, and Luis! One of the quickest eye exams I’ve ever had.

Ra
Review №73

I am warning anyone that goes to this location DONT GO HERE they get your prescription wrong… I was in here about a month ago and I have some glasses with my prescriptions and they also got my name wrong…. I requested a refund due to the bad customer experience and with the same energy that they receive me I am still waiting on a refund for a month ago I need to speak with them again because they keep stalling

Je
Review №74

I had an awesome experience at My Eyelab in Duluth today. The customer service was amazing especially Fehmida. She helped me tremendously and offered me many options to make my experience easier. Will definitely recommend to my family and friends.

Li
Review №75

Melody and Shelby did a very amazing job grate at assisting us on how everything works and what is good for us so give them a raise

La
Review №76

Fast service with attention to details overall great place and very reasonable

st
Review №77

Barbara is the best! Great service immediately. I love this place !

Ro
Review №78

0/5. I had a the worst experience. The front staff was fine, the pre-workup was fine, but the virtual visit with optometrist was awful. She was rude and the exam was so awkward. The selection is super slim, and Im not even sure which frames were the advertised $59.99. The frames took OVER A MONTH to be ready for pick up and NO ONE called as stated at time of visit. I resorted to repeatedly checking the order status, with the estimated ready date being delayed twice with no reasoning as to why. Calling the office was also unhelpful and a waste of time.For my $279 discounted price, I wish I had at least gotten a microfiber cloth with my glasses. 🥲

Ed
Review №79

Fehmida was so nice I definitely going back

Vi
Review №80

Every procedure was performed super fast and the staff was kind

Sa
Review №81

Farmida is very nice and experienced sales person

Er
Review №82

Melody was absolutely amazing! She was pleasure and I can’t wait visit again

Ha
Review №83

This place is wonderful they are extremely patient and respectful I would recommend this place to anyone!

Mi
Review №84

Fehmida and the whole staff was very friendly! Highly recommend!

Ro
Review №85

Amazing from the walk in door til I walk out . Manger keep me laughing and it made my day. I will recommend this location! Thanks

Ju
Review №86

FEHMIDA ITS THE BEST ..,.

Le
Review №87

Awesome service . Young lady administering exam was great . Fehmida was great as well!

De
Review №88

Quick and easy process. My glasses came in sooner than expected. I needed a adjustment to prevent glasses from slipping and it was adjusted perfectly. When I get contacts I will be back.

Hu
Review №89

The staff were very attentive and friendly, Fehmida in particular was excellent in helping me select a pair of glasses. Eye exam was sufficiently thorough and environment was very clean and professional all around.

Ta
Review №90

I visited the Pleasant Hill location today with an appointment for my daughter and myself. I have worn eyeglasses and contact lenses for over twenty years. From beginning to end, I have never been so pleased with a visit to the eye doctor. Customer service, professionalism, competency, and proficiency are A1. I truly believe they are both unmatched and unbeatable. Price points are also a plus. Thank you guys for all that you do.

Mu
Review №91

Great experience. Lovely staff! Will shopping here from now on

La
Review №92

The employees are very professional, friendly, and very knowledgeable! Recommend them to everybody!

Ju
Review №93

Very good and helpful service! The buy one get one free frame also saved us hundreds! Will be back once I break my frames again!

Se
Review №94

Excellent place. I went here for the first time based solely on their reviews and it was perfect.

ka
Review №95

The staff was was so awesome!

KT
Review №96

Fehmida was excellent assisting my family at today’s visit, and the staff was amazing as well. Very professional and speedy service. This is my family’s new eye doctor! Thank you guys!

ge
Review №97

Best value for money. State of the art analysis and care. Future is here.

Pa
Review №98

Great service. Quick and efficient. The staff are very kind and helpful, Sohail was very enthusiastic and helped me tremendously. Overall a very pleasant experience. 👍

La
Review №99

Fehmida was amazing. She was super patient especially with how indecisive I was picking out a pair. She gave me all my options and it was the easiest process ever.

Da
Review №100

Fast courteous and knowledge..... All my questions were answered... Hey they are patient as well. Lol

Information
39 Photos
100 Comments
4.3 Rating
  • Address:1943 Pleasant Hill Rd, Duluth, GA 30096, United States
  • Site:https://myeyelab.com/locations/duluth/?utm_source=google&utm_medium=organic&utm_campaign=Duluth-Local-MEL
  • Phone:+1 470-240-2571
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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