user
Chat Cat Grants Pass - Accessories and Repair for Smartphones & Tablets
1549 NE F St, Grants Pass, OR 97526, United States
Appearance
Chat Cat Grants Pass - Accessories and Repair for Smartphones & Tablets
Comments
Sh
Review №1

Phone number seems to be out of service.

Di
Review №2

I couldnt be happier with the way I was treated at Chat Cat. I called about fixing the glass on my daughters phone while she was visiting from college and only here 1 day.. They were extremely helpful, explained all my options, expedited the repair. The quality of work was excellent. There were no surprises, the phone was ready when they said and my daughter was thrilled. I was very impressed how just after one call they remembered me and my situation when I came in the store. That is truly excellent customer service! Thank you

Ti
Review №3

Every time I have gone into Chat Cat, they have been extremely helpful and very friendly! I was in a crisis when my phone unexpectedly died for good! The guys there took care of all my concerns with composure and patience. Definitely the only cell phone repair shop I will be visiting in the area from now on.

Jo
Review №4

We have always used Chat Cat for accessories for the growing amount of devices we seem to acquire. The staff has always been very helpful in finding just the right solution. The prices are reasonable. Previously I bought accessories on the internet. I really like actually seeing the item, so I wont be disappointed in the outcome. Definitely recommend this business!

Me
Review №5

Crystal Perkins was great! I walked in, picked out a sweet new case, and Crystal put the screen protector on for me. The one it came with was a bit off, so she pulled another one out to replace it. Lets be honest, Id have had that thing bubbly and off center. Her job was perfect! Ill definitely be back!

Jo
Review №6

If there were six stars available Id click on those. Heres a shout out to Jesse, who went beyond assisting me with my new cell phone. Being technically challenged he made my day, taking the time to get my phone all set up.Service like this makes me a happy repeat customer.

Tr
Review №7

This is the best place to come and get your phone fixed. I had cracked camera and they fixed it in 1 hour!! Great service, and better than the phone companie in helping me with my issue. Thanks

Ev
Review №8

I walked in with my LG4 phone and asked if they had a battery, the girl at the counter looked it up and found one and I bought it right then. Great, fast, pleasant service. Will definitely go back again.

Al
Review №9

I had a broken/shattered screen on my iPhone 6splus. everywhere that I went to get it repaired was expensive and wanted to keep my phone from 4-7 days, with my job and everything going on I really couldnt do that. when I went to chat cat not only was it the most affordable that I could find but they had fixed my phone in only 2 hours! Outstanding! my phone was fixed and looks brand new and works exactly the way it should, the employees were kind and courteous and extremely helpful. They answered all my questions and got the job done. Thank you chat cat!!!!!

Al
Review №10

They have a great selection of cell phone cases and accessories. Friendly and knowledgeable staff. They even installed my new case. If you cant find a case for your phone this is the place.

Sa
Review №11

Maria is an awesome employee. She took her time with all the customers to explain and show how to operate equipment and add accessories. Chat Cat store was clean, neat and easy to navigate. I would definitely refer friends and others to this store.

Ka
Review №12

Great store - clean, organized, and amazingly helpful! Excellent selection; had just what I was looking for but couldnt find elsewhere. I called to see if the item was in stock and they offered to put it aside for me, held it until I could get there, and helped me fix my phone, all with a smile.

Ma
Review №13

I have nothing but good things to say about our local Chat Cat. The service is always stellar...we are very lucky to have such fabulous service in our town. Today was another great experience. Carissa was the young lady that helped us and she couldnt have been more delightful. Our questions were answered with no hesitation. She really knows her stuff. Thank You Carissa.

Am
Review №14

Im newer to the area and was looking for a reliable person to fix my cell phone screen. I went to Chat Cat and they fixed it right the first time, and they fixed it fast. I would recommend them to my friends and family and you as well .

Ra
Review №15

Chat Cat was friendly and helpful. The customer service was prompt. They also have a wide selection of accessories for a wide variety of cell phones. I would highly recommend Chat Cat for any help that you need with your Cell phone. Thank you Chat Cat!

Da
Review №16

Bought my Note 2 there from Crystal, very nice, very helpful. Got me the discounts that they offered and went beyond to answer any annoying questions that I had. Overall, quite impressed and would definitely recommend them to my friends whether they want to sign new contract or are just looking for any mobile/communication needs.

cl
Review №17

Chat cat was great! My phone was in a searching mode for days and I couldnt figure it out so I stopped in and they worked theyre magic and now my phone works better than ever. I just wish I knew how they did it hahaThanks chat cat!

Ni
Review №18

Very helpful. Any issues that you cant figure out with your phone these guys should be your first call. The friendliest staff in any cell phone store.

Br
Review №19

Very professional when you walk in . When you go in its not hurry now see ya. They ask whats your phone doing and they will give you optons if its a easy fix. Best store in town

Ma
Review №20

Great selection of new phone cases. Excellent customer service. Price was a little higher but good service is not free

He
Review №21

The employees at the Parkway Village Chat Cat are always helpful and knowledgeable, no matter what the question. Thank you Carissa for your advice with my phone, it was really helpful and I got everything taken care of.

T
Review №22

Went in to purchase another battery from a failed one and instead of just selling me one as I expected, they asked to see the old one and did a search on it. Found that it was a little out of warranty but they honored it all the same. Saved me some cash and had a great customer service experience! Will go back to purchase again.

Jo
Review №23

My wife and I had heard that Chat Cat could cut down a sim card for cheap and instead of just trying to hack it up myself, we decided to check out the store. As soon as we came in we were greeted and acknowledged as the current customer in the store was being served. Not long after we started looking through the cell phone cases (which were easily categorized/arranged), Jesse asked what he could help us with. He quickly cut down the sim card and rang up a case my daughter wanted. He even installed the card in the new phone and made sure it was optimized so it would receive the fastest data speeds available for the phone/plan. Jesse was very friendly and the store was clean and organized.

Nu
Review №24

Went in with the phone battery. Told I needed the phone as there is so many kinds of batteries. I had the freaking battery WITH ME. It had the model number and voltgage right on it. I was able to buy it off Amazon with same information. Thanks for wasting my time with 20-something know nothings manning your counter.

De
Review №25

Was pleased with the Customer Service. Associate Jason Cutting was very friendly and helpful, Just bought a case for my husbands phone, And will shop here again in the future.

ot
Review №26

It was the easiest most respectful knowledgeable place I have ever been in I wasnt even in the store in a minute and someone said can I help you and found what we were looking for more people who need help with cell phones phone cases computers at mean thats the place they need to go

Ca
Review №27

Co-Owner of Cave Infusions, Regina, brought her sons phone in for water damage repair. Chat Cat was able to get it repaired that same day! Its working great now. Thank you so much!

Li
Review №28

I had lots of questions for Jesse Hubbard. He was awesome, so helpful and knowledgeable. I will definitely come back to receive such great coustmer service.

Jo
Review №29

I visited a few times before, but didnt buy anything. I ended up buying a phone, but couldnt find any cases for it. Someone where I live has same phone and told me where to go. So I went and ended up a very happy customer who would go back w/o a second chance.

Al
Review №30

Wes is very polite too all customers when we were there at the Chat Cat Grants Pass Store he really knows he stuff. Most deffently recommend him to friends.

Ja
Review №31

These guys are absolutely amazing! Saved my businesses by fixing my phone and saving me from having to replace my LG G3! I could have been out $250+ by having to replace my phone with a new one. #Lifesavers #ThankYouChatCat

Ro
Review №32

Jesse was very personable. We really appreciated his excellent service. Highly recommend Chat Cat.

Jo
Review №33

Last time I went there it was closed and a going out of business posted. Went to Grants Pass Cellular. Good service @GPC.

Ky
Review №34

Jesse helped me fixed my phone screen and he was so helpful the entire time, so nice to have good customer service.

Ja
Review №35

Cool dudes! Werent pushy and let me pick out what I had my heart set on.

We
Review №36

Very helpful and nice they know their products and know where they are located even if its not a popular phone

Sa
Review №37

Each time Ive been into the store, they have gone above & beyond to help me in any way they can! I highly recommend this store & the people there are very good at what they do, as well as being very friendly.

Wi
Review №38

Shout out to Jesse H. he took a fair amount of time to help us, search bins, and replace 2 of our screen protectors in the store. my phone looks brand new. well done!

Na
Review №39

The service I got was great! Jessis was awesome! He helped us and gave us good information!

Ta
Review №40

They are great! Very caring! I definitely recommend them.

Je
Review №41

The emplyees there are very friendly and helpful. The store is very clean and organized. Great service.

Ge
Review №42

Everytime I go into chat Cat the employees are very friendly, knowledgeable and helpful. I was having an issue with my Samsung Galaxy Grand Prime and the employee who helped me knew exactly what the problem was and was able to fix it. I will always recommend Chat Cat for any cellular phone issues.

Su
Review №43

EXTREMELY helpful. Helped this old lady figure out what to do. :D

ve
Review №44

Walked in and was greeted by carrisa..she was so helpful.i will e returning to this store! service was exeptional

Ja
Review №45

Fast, friendly and knowledgable........he really knew what he was doing....would definitely recommend them

ja
Review №46

Jesse was very helpful. Would recommend to friends and family.

VR
Review №47

Im a vr tech and I would love to work with you.

Ni
Review №48

Michele was awesome and knowledgeable...plus she smelled great.Nick

De
Review №49

Not very helpful. Seemed like he didnt want to help.

Pa
Review №50

All around good deal, really cant go wrong.

cu
Review №51

Great service and friendly people.Had the bluetooth we were looking for.

Ma
Review №52

Couldnt be happier with the friendly service from Crystal Perkins

Ta
Review №53

We were in need of a phone case for an older phone and had been to several box stores and the carrier store with no luck. We were starting to get discouraged but decided to try Chat Cat. We didnt see the phone we were looking for but Jesse took us right to the section needed with great prices. Next time we go to Chat Cat first.

Ga
Review №54

Found were to put my sim card

Ma
Review №55

There not knowing much about the phones they sell. Could be just certain workers also.

Tr
Review №56

They were very helpful and easy to work with.

Ma
Review №57

Had what I needed, took 5 minutes, refused to charge me.

Iz
Review №58

They didnt have what I needed but the customer service representative was really nice

ja
Review №59

Over priced on everything even with them having a going out of business sale

Ju
Review №60

Excellant and fast service.

Me
Review №61

West from the Grants Pass store was quite helpful.

Au
Review №62

Friendly,knowledgeable and fsat

Vi
Review №63

Always great to me in the Grants Pass Store.

Ja
Review №64

Great Customer Service.

Ma
Review №65

Good deals.

Te
Review №66

Cell phone accessories

Sa
Review №67

Helpful

Fl
Review №68

Pleasant

Information
25 Photos
68 Comments
4.5 Rating
  • Address:1549 NE F St, Grants Pass, OR 97526, United States
  • Site:http://chatcat.com/
  • Phone:+1 541-956-8844
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Electronics store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
Similar organizations