I love this store...staff is always friendly and helpful. Vincent is very capable and knowledgeable. He set me up with the phone I needed. Thank you, Vincent!

Desarie was so informed about her job . She was also a people person and was so patient with me. I am an elder and not very good at the new products. She took care of so many things for me . I will definitely stay with UScellular and Desarie . Thank you

Siskiypu Cellular is the only place I will go for my US Cellular needs. The staff there is awesome, fast and always get me the best deals. Most recently Desirae helped us and was excellent!

Love Siskiyou Cellular and Desirea didnt disappoint. In and out no nonsense approach.

Desiree helped me set up my new phone without me having to do any setup. Was very informed and thorough. She is a pleasant and knows her company.

Ive been a customer of US cellular, for 18 years. I have completely stopped, going to the main branch, on Grants Pass avenue. A few of the staff members, are not very friendly and have been very unprofessional.The 6th street branch, is wonderful!!!Chris and Desiree, on 6th, in Grants Pass, OR, are so great, at their job!They are very knowledgeable and professional. They have helped me, with my android phone, many times.Im a firefighter and tend to, break my phone, every so often. The screens, are usually mostly black. Chris is patient and gets the phone, to transfer everything. Chris is the gentleman, I bring my phone too. If I upgrade, he always answers my questions, About the new features. If there is something that I find, That I do not understand, once I get home, Chris walks me through it on the phone. My cousin Jim, also goes to the 6th street branch, for the same reasons I do.Its a pleasure with Chris, not a dreadful one.🌻😉

Very courteous very knowledgeable one of the best thank you for your good service

Super Employees! Huge help in answering all my questions and never felt rushed! Thank you Chris! Appreciate again all your help!

Vincent was incredibly helpful and professional, he is a great asset to your company. I will recommend him highly!

Desirae gave us THE BEST experience we’ve had in over 20 years with this company!

Chris is an amazing agent that took care of me and my family super fast. He’s super friendly and personable, very detail oriented in his answers to our questions; as well as extremely patient! We will for sure be customers for years to come. Thanks, Chris!

Desiree was prompt, thorough and very pleasant to work with. She stayed with us through the whole process and had us leaving with smiles on our faces. She is a great representative for US cellular. -Dan Fleming, Glendale, Oregon

The one on beacon .guy david was a rude obnoxious person.in order to fix problem with my phone his suggestion was a more expensive plan n a more expensive phone.i have been telling them for 3 yrs about problem .it started the day i got plan n new phone it has been ongoing now for 2 plus yrs.looking for new phone service cause us cellular doesnt care.i get dropped calls all the time n once in a blue moon i get internet. Went to portland once i passed exit 100 no service at all.they dont have us cellular in portland.55 miles away .n guess what i had no service for 27 days but they would only credit me for 15 days so i paid for 12 days n receive nothing.

Desirae is amazing, she is always quick, efficient, and has excellent customer service!

Chris did a great job accommodating me. He spent 3 plus hours transferring data to my new phone which I returned and reactivated my old phone. :( He was very pleasant and great to work with.

We went so Desiree today to help set up my husbands new phone she was so friendly and so helpful we will definitely refer her to our friends and family thank you US cellular

Desiree gave of her time &kindness, in assisting me in moving all of my files, photos, etc. from Cloud to OneDrive, as Cloud will be deleting everything &no longer be a viable option after March 31, 2021. I am hearing disabled¬ tech savvy at all...So I Really Appreciated her help!!!

This store was easy to get in and out of. Very helpful and Noelle was so eager to help me with exactly what I wanted . It sure would be great if more stores had employees like her. My husband is so pleased with his new phone. Thank you so much.

Logan was awesome like always!

Desirae, was very professional and super helpful, she takes her time to help me transfer easily from T-mobile to US cellular, which I’m enjoying now....way to go Desirae! 🙏🏾👍🏿

The Manager is very helpful and knowledgeable. .

Every time i ever came in to this store they were always kind and very helpful

Desirae was awesome and so helpful. Made switching service hassle free and a very pleasant experience! Totally recommend this place. 😁

Fast and very helpful. Went in to change from Samsung to iPhone and so glad I did! Not only was the transition very easy, but it only took a few minutes to purchase, setup and start using my new iPhone. This will always be the store I do my business with in Grants Pass!

I went into Us Cellular for help with tablet I received for Christmas. They were very helpful and knowledgeable. I left with my tablet working and set up. Thank you US Cellular.

Desiree did a great job making sure i got the help I needed all the way through the process of changing my service plan and getting a new phone.

Fast friendly service with excellent prices!!!!

Absolutely 5 stars all around, friendly, professional and efficient. Very happy with service!

Evan was awesome. Lots of help! Transferred all my information to my new phone. Super personable and professional. Christian is awesome as well! He helped my daughter with her new phone! Best service I’ve ever had from a Cellular company.

Evan Samuels more than helpful. The man went above and beyond. Staying way latter than necessary. To take care of me. Kudos Evan, thanks again.

I had an amazing experience. They really know their stuff and made my transition into a new phone very pleasant!

Desirae was very helpful and knowledgeable! I spent almost 5 hours on the phone one day, having to call back 4 times and waiting for a US Cellular Tech most of that time, trying to figure out why I could get on the internet but could not download or update aps from Playstore. At the end of all that frustrating time, Im told I need to go into a US Cellular store to solve my problem! I walked in and was greeted with a nice smile and a How can I help you? From Desires. I told her my problem and what I had been through, and she said, Oh, all you need is to be on wifi and do all the updates and you wont have any more problems with using Playstore, let me put you on mine And sure enough, in a matter of minutes, I had my problem solved! Thank you, ❤️🌈😘🥀😁🙏Desirae!

Great customer service the rep went above and beyond to make sure we were happy with choosing us cellular

Great team, great experience. Logan and Nirvana were both very helpful with getting me and my family set up.

Chris, from the Grants Pass US Cellular store, was so awesome, helpful with a great sense of humor it was hard to believe he just worked there!

The best US Cellular place in Grants Pass. Always friendly and they get you taken care of. Service is top notch.

Very professional i was in and out 30 min

Very knowledgable. Took the time to understand my basic needs. Gave me two initial recommendations which helped inform my understanding.

The young man was very professional had a great sense of humor and knew his business. My old phone was a mess and he was able to get my stuff transferred over. He wasnt pushy and made my time enjoyable. Its nice to get a tech who can explain it in laymen s term so i dont feel dumb. Thanks.Mark Kain

Very friendly and helpful great customer service.

We worked with Evan, and he was awesome. He answered all of our question and helped us out with our new phones and setting them up. Thank u

I visited the store after having difficulties with my service from a different big name provider and was absolutely frustrated with being in advertised coverage area but not being able to use my data and constantly not being able to complete calls with the intention of purchasing an inexpensive phone and getting prepaid service. Miss Erica greeted me warmly when I walked in and headed right over to me as I was looking at the display phones. She introduced herself and shook my hand very professionally but friendly at the same time and asked how my day was going. I told her not very well because I was having coverage issues in most of the north end of town. She then asked me if i ever had US Cellular service before and I replied with a negative at which time she asked if she could get my info and see if I qualified for a zero down monthly installment account. I informed her that I had not so good credit and I probably wouldnt qualify.. She reassured me by checking that it wouldnt negatively impact my credit so I agreed and to my surprise I qualified. She then told me about a deal going on and some incentives and I was able to get the Galaxy S8 at a phenomenally low price with a nice case and glass screen protector and the same service plan as my other provider only cheaper and no activation fees! I absolutely love this phone and the service is awesome.. its full bars almost everywhere.. I am so happy that I went into the store and spoke with Miss Erica, she was so knowledgeable and knew to ask all the right questions to figure out what handset would fit my needs best and service to match and how to get the extras I wanted at no cost.. AMAZING!!! I wish I had checked out U.S. Cellular before I went with my other provider. I strongly encourage anyone shopping for cell service to at least go in and compare them to the other service they are considering and furthermore I would encourage anyone to switch to U.S. Cellular if they want great coverage at competitive rates. Thank you Miss Erica and U.S. Cellular, yall are the absolute best!

The wait was a little long but the service was great!

Chris was very Professional and personable.

Evan Samuelsen was extremely helpful. He knew the product well and we felt confident in our purchase because of him.

Evan was super helpful with setting up my new iPhone and very respectful of the social distancing guideline. Thanks!!

We had to wait 30 minutes to be helped. Service was somewhat unprofessional. We were not shown how to use our new phones.

Christian was kind & patient in helping me. In no time I had my new phone. I have always been very happy with their service.

Evan assisted my daughter and I with getting her a new phone. He was very helpful and gave us our options, went over price payments, got everything put together for us and we left with a new phone and a very excited and happy daughter!

Friendly. Professional. Cheerful. Knowledgeable. Good office hours 7 days. Employees: Sierra. Dalton. Erica.

Desiree was extremely helpful, very patient and explained everything clearly to me. I am glad that I came to this store.

Always a long wait whenever I come into this location, others stores are not much better, but I came in for a quick phone swap and noelle just decided to go to lunch an told us sorry I have to go to lunch. She really should have helped us. Wasted 1hr of my time over a simple phone swap. Super bummer with the customer service.

Bruce M. was so helpful when I came in to upgrade my phone. It was great to go in to a place of business that felt like I was just hanging with an old friend. He was professional but what I really appreciated was his ability to connect to me personally and made me feel valued as a customer.

Ive had nothing but outstanding customer service with chris. He is always eager to help me with any of my cell phone needs. I can always count on him to tell me all the pros and cons of the newest and latest deals. Ive never had to wait in line and Ive always had very speedy service! I highly suggest u.s. cellular to all my friends and family!!

The 5-star rating is specifically for Chris and his professional conduct, knowledge, and customer service skills. I came in with a malfunctioning phone, needing to travel to help family members, and quite stressed. Chris checked my phone over, called the corporate office, and found a solution that does not impact my travel schedule or my budget. He went the extra mile and I suggest anyone needing help ask for him.

Super fabulous people that know their business. Fast and friendly service. Easy to find location.

I switched from Verizon because of my phone service being so bad. The sales people at Sis-q cellular, Erica and Alicia were the best . I found them to be very friendly and knew their products. Customer service was the best. The reception I have now living in Merlin area is far better then Verizon. Customer service and products they sell are NO 1 ..

Inconsistent and partiality in service. I was asked to go outside because I refused a mask but the woman ahead of me was served while NOT wearing a maskApproximately 2pm July 6thWill be leaving us cellular

Desiree is a wonderful person to work with and answered all my questions and Solved my problems

We always get great service at the north Grants Pass store. The girls in there are very helpful, kind a patient with us. We arent very Tech savvy. The staff is always very pleasant. Thank you Nirvana, youre the best.

If you want a US Cellular phone, come here. Do not go into a regular US Cellular store if you can help it. Bruce and the rest of the team members who work here are amazing customer service wise and incredibly knowledgable about all their products. I traveled 50 miles to come here and will never go anywhere else but here.

Bruce is the Bomb! His knowledge and caring genuine Customer Service is appreciated. I am a very happy customer.

For help or service this is the best us cellular store in town. Whereas the store on F street I have had poor service and competency.

THE MOST HELPFUL PERSON I HAVE HAD THE PLEASURE OF WORKING WITH. I AM NOT A TECKY AND HE WAS SO PATIENT WITH ME. GIVE THIS MAN A RAISE!!!!

Christian went above and beyond to answer my never ending questions and helped find me the best deal possible, all with a smile.

Just running though town and was able to get a scanner antenna for a decent price. extremely fast service and professional sales. Thank you.

Worked Monday with Chris Ball at sisq cellular to get my daughter a new iPhone. Chris as usual was helpful in all aspects of the purchase, including phone setup and data transfers. I say as usual because Chris has been our cell phone guy for about 9 years, and we followed him to sisq from the uscellular company store. We will be back to see Chris again when we need cell phone help.Sincerely; Randy Cort

Erica is the best! I just bought my second phone from her, and she was extremely helpful and informative, not to mention... absolutely adorable!😋 If you want to the best of everything, go to Sis-Q Cellular and ask for Erica!!

The people there are really helpful and very knowledgeable about what theyre doing! I would recommend it to everyone!

Pd a bill

Erica was so helpful. Excellent Customer service. US Cellular at Grants Pass is fortunate to have her. Love the dependable service & pricing.

JB was awesome. Handled my issues in a very professional and courteous manner. Pretty darn quick too.

They really went above and beyond to deliver great service to my partner and I. I have only been here a few times, and have had to wait, but patience is rewarded by staff who will take their time to help you and treat you with respect.

Had a great experience at US Cellular on 6th street. Zan was so helpful and lovely to work with. I really feel she went over and above to get us what we needed!! Definitely recommend them!!!

Bruce was amazing to work with best cell experience I have ever had.

This store is awesome. They are friendly and I bet they will actually remember my name. I will go to this store from now on.

Erica was extremely knowledgable and professional in getting my new account setup. The process was a most pleasant transaction.

Always treated well. thank you to all. drea at jcs taxi, llc.

The employees are geat Katlyn Johnson did a great job on upgrading my phone thats the only place I go to do my business

Chris is totally helpful and knows his stuff, he was awesome helping me get a new phone

Bruce is awesome, great from step one to the end. Recommended!

Everything went well and in a timely fashion.

Jacklyn is patient clear in explaining i get the feeling she really likes people and enjoys serving them

Erica is the best! Have purchased many phones through her.

Awesome staff and excellent customer service. Especially after the experience I had a T mobile / Metro PCs.

Brian did a great job walking me through the process of buying New phone😎

Was a great experience Evans the man

Stefanie and Katelyn are amazing, they were very helpful and knowledgeable on what I need to get completed

Its a smaller store than the one by winco, means waaaaay less of a line, however sometimes one store has something the other does not so the bigger store has more variety, basically the same phone selection aswell

Jairicka was so helpful, very friendly and made what could have been a difficult situation very easy.

I arrived at the office about 20 minutes before closing time with technical problems with the phone and the customer service person took the time to help me with updates and check the battery and give me lots of information on possible next steps. Updates took longer than expected and she stayed to assist past her scheduled closing time. Thank you, thank you.

Excellent!

Great service and pretty fast!! Bruce was awesome to deal with!!

I agree with the great service comment. Less wait time also.

The ONLY place to go for plans and accessories. Top of the line Service and Employees.

All I have to say is the only reason I give a 4 and not 5 is the insurance they sell is bs

Jairicka was very helpful, knowledgeable and provided a very pleasant buying experience.

Jairika was awesome, everything went smoothly and everything was to in terms you can understand

Service was very fast & friendly

Just above fair